• Provide ongoing coaching and mentoring to Case Managers (and/or external stakeholders) on the claims management process, enabling them to provide exceptional customer service to clients, including guidance on handling communication with clients relating to the management of their claim and attending to client’s enquiries;
• Being the escalation point for technical advice for Case Managers, undertake duties including:
  • Authorise and review claims (and associated benefits payments), including where above delegated authority of Case Managers;
  • Interpretation and advice regarding hypothetical claims scenarios;
  • undertake quality assurance reviews of claims files;
  • provide advice on the technical interpretation of policies and contract requirements; and
  • take accountability for the resolution of customer complaints or requests for decision reviews (within authority);
• Continuously support the Claims Team Manager (or Senior Claims Specialists), including acting as the second-in-charge for the relevant Claims Team, triaging of claims files to Case Managers, providing feedback to the Claims Team Manager on the successes and development opportunities for Case Managers, as required;
• Liaising with internal and external stakeholders, to ensure the timely and quality management of claims, including participating in case conferences, peer case discussions and working closely with the Claims Technical Training team to identify and develop training package needs;
• Generation of reports for the Claims Team and Claims Leadership Team (such as Traffic Light reports), to enable the efficient and effective management of the team;
• Continuously reviewing Claims processes and frameworks to seek out opportunities for improvement in the overall claims experience for customers;
• Participate in business area and/or Company projects as required

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Cook at GYG, you will be at the heart of our mission to serve up the best Mexican food experience. Following the GYG recipe guide, your role will see you working with fresh ingredients and vibrant Mexican flavors, delivering quality creations for our new and loyal guests.  ​

We’re seeking someone with flexible availability throughout the week, Monday to Friday.

What's in it for me?  ​

So much! Check out some of the benefits below:  ​

• Fair pay in line with the Fast-Food Industry Award ​
• Flexible rosters and employment stability ​
• Free and comfortable GYG uniforms and exclusive merch ​
• Heavily discounted GYG meals ​
• Comprehensive training and support to set you up for success ​
• Team building activities and regular crew competitions ​
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few ​
• Opportunities for advancing your leadership abilities – real pathways into management and beyond​
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family 
• The chance to join our Hola Central team or become a Franchisee!

Click the "I'm Interested" button to express your interest in joining our team! 

Lead a team of Claims Consultants and Service Officers to deliver exceptional claims experiences in line with TAL’s claims philosophy and risk management framework.

You’ll focus on delivering a market-leading customer experience while managing risk, ensuring regulatory compliance, and driving operational excellence. Key to your success will be developing team capability, managing escalations, and fostering strong stakeholder engagement.

Key Responsibilities:

• Drive a culture of process improvement and embed change effectively within the team.
• Support department and company-wide projects.
• Stay up to date with industry best practice, policies, and guidelines.
• Ensure TAL’s claims processes reflect industry standards.
• Manage escalated issues and customer complaints, delivering aligned outcomes.
• Perform ad-hoc duties as required.

The value-add things you’ll be doing:

• Leading client demonstrations and articulating the value of TenderLink and illion products, whilst understanding customers key drivers
• Participating and successfully achieving campaign targets through sales initiatives and campaigns
• Secure new business opportunities with key decision makers and exceed customer expectations
• Meeting and exceeding sales revenue targets and market penetration objectives
• Maintaining a strong and healthy pipeline of leads and potential clients
• Completing all administrative Tasks in a timely manner and tracking all opportunities and updates in Salesforce

Are you ready to lead the charge in building a next-generation data platform that’s revolutionising patient care and operational excellence? At Montu, we’re on a mission to make a meaningful impact on the lives of thousands by enabling access to personalised alternative health services. We’re seeking a visionary Engineering Manager to spearhead the development of our cutting-edge data platform. This is your chance to blend leadership, innovation, and technology in a role that makes a real difference.

As the Engineering Manager for the Data Platform, you will:

• Lead and Innovate: Oversee the end-to-end development and deployment of a scalable, robust data platform supporting alternative health research, patient care, and operational efficiencies.

• Lead a Team of Stars: Lead, mentor, and guide a talented team of Data Platform Engineers and Software Engineers in a collaborative, innovative environment.

• Collaborate for Impact: Partner with product managers, data specialists, and other stakeholders to translate complex business needs into seamless data solutions.

• Drive Excellence: Architect and design a high-performance data platform with unmatched availability, scalability, and security.

• Ensure Integrity: Implement data governance frameworks that prioritize compliance, data privacy, and regulatory standards.

• Stay Cutting-Edge: Continuously evaluate and adopt emerging tools and technologies to enhance the platform’s performance and capabilities.

We are looking for a Rehabilitation Consultant to join our team in Melbourne on a full-time or part-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

As a Rehabilitation Consultant you will play a vital role in the provision of workplace rehabilitation services to help build better lives through work and health. As part of the team you’ll support people to get well and working.

As a valued team member, your responsibilities will include:

• Undertaking worksite, functional, ergonomic, equipment and home assessments
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

Sales Development Representative – H&L Point of Sale and H&LPay (POS) – Australia

We are seeking a highly motivated and dynamic Sales Development Representative (SDR) to join our Sales team. As an SDR focused on Point of Sale, you will play a pivotal role in identifying and qualifying potential leads, initiating contact, and building strong relationships with prospective clients. Your goal will be to drive sales opportunities, contribute to revenue growth, and promote the adoption of our POS solutions. You will assist in qualifying potential H&LPay clients within our existing portfolio as well as with new venues.

Here is a little window into our company: H&L Australia is a leading provider of innovative Point of Sale (POS) solutions, catering to businesses across Australia. Our cutting-edge technology is designed to streamline transactions, enhance customer experiences, and boost overall business efficiency. We are committed to delivering high-quality POS solutions that empower businesses to thrive in the competitive market.

H&L POS was acquired by Valsoft and now operates under the Aspire Software portfolio.  Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate will be based within commutable distance of our office in Melbourne, working in a hybrid work model!

What your day will look like:

Lead Generation:

• Conduct market research to identify potential customers and market trends
• Utilize various channels such as cold calling, email outreach, and social media to generate leads
• Collaborate with marketing to leverage inbound leads and nurture them through the sales pipeline

Qualification:

• Engage with prospective clients to understand their business needs and challenges
• Evaluate potential leads to ensure alignment with the company's target customer profile
• Qualify leads based on established criteria and pass on high-potential opportunities to the Sales team

Communication:

• Articulate the value proposition of our POS solutions to prospects
• Conduct product demonstrations and presentations to showcase the features and benefits of our offerings
• Build and maintain relationships with key stakeholders, understanding their unique requirements

Collaboration:

• Work closely with Sales and Marketing teams to align strategies and share insights
• Provide feedback from the market to help improve product offerings and sales strategies

Goal Achievement:

• Meet and exceed monthly and quarterly targets for lead generation and qualification
• Contribute to the overall revenue growth by converting qualified leads into opportunities for the Sales team

About You:

• Proven experience as a Sales Development Representative or in a similar role
• Familiarity with Point of Sales (POS) systems and the retail industry is a plus
• A bachelor's degree in a related discipline is advantageous but not essential
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Strong organizational and time management skills
• Goal-oriented with a track record of meeting and exceeding targets
• Proficiency in using CRM software and other sales tools
• Fluent in English, both written and verbal, is essential
• Must be legally authorized to work in Australia

Join us at H&L and H&LPay and be part of a dynamic team dedicated to revolutionizing the Point of Sales experience for businesses across Australia.

We would love to hear from you if you are passionate about sales, technology, and making a significant impact. Apply now!

For information about H&L POS, please visit our website at https://hlpos.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 350+ team currently across 9 locations and 6 time zones.

The Role 
As a key member of our Trading Operations team at Pepperstone, you'll play a crucial role in supporting our business users and clients.  You will have the important responsibility of overseeing the configuration, maintenance, and seamless operation of our order management systems, as well as our internal trading infrastructure, which includes aggregation and liquidity management systems.

This role requires a solid understanding of the various trading systems we provide to our clients, coupled with a deep understanding of Pepperstone's business model. Moreover, you'll need to showcase exceptional skills in effectively and securely managing trading environments.

As our Trading Operations Engineer , your key responsibilities include, but may not be limited to:

• Provide Tier 2&3 escalation and operational support to the business.
• Monitoring of business-critical Trading Systems.
• Configure MT4, MT5, cTrader trading servers following business and regulatory demands.
• Monitoring the pricing and corporate actions of our trading offering.
• Complete daily operational tasks as required by the business and our regulators.
• Facilitate projects in coordination with the other internal teams and external technology providers.

About you

• Bachelor’s degree in computer science, Information Technology, Finance or any other related discipline
• Excellent knowledge of the English language both written and oral is necessary.
• At least 1 year experience in a similar analyst role.
• Hands-on experience with project management tools
• Knowledge of Python and SQL is an advantage
• Flexibility with regards to work hours, weekend tasks, and shifts 
• Ability to live the Pepperstone values 
• Committed to ongoing learning and development
• At least 1 year experience in a similar analyst role by experience in financial services or similar analyst role is ideal but not a requirement

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

About Pepperstone 

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

• Work closely with the Group Director to organise and schedule meetings, set up equipment, manage agendas, and assist with presentations for conferences and internal meetings.
• Coordinate and schedule client meetings and events, acting as the primary coordinator for internal and client functions, including catering arrangements.
• Manage expenses and invoices, support project cost planning, and provide weekly debtors reporting.
• Assist in business reporting processes, including monthly, quarterly, and annual reports, as well as project reporting.
• Support project setup in Workbench, manage the project cost planner, and ensure weekly updates.
• Arrange travel and accommodation for the leadership team, ensuring compliance with company policies and guidelines.

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together.
We are looking for hospitality leaders across Victoria, who will lead from the front and oversee daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

Hospitality Leader roles include: 

• Restaurant Manager - Full time
• Assistant Manager - Full time
• Shift Leader - Full time, Part time, Casual

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive pay + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• A passion for delivering exceptional Guest Service – every time!
• Understanding of food safety and the importance it plays in a restaurant  
• A current RSA certificate and/or Barista training (desirable, not essential)
• High-energy and enjoys working in a fast-paced environment
• Exceptional interpersonal and communication skills 
• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team

What happens next?

• Apply now to register your interest in joining our team
• Our team will review your application, and may contact you to ask for more information about your preferred locations, availability and role types
• If a suitable opportunity becomes available matching your skills, experience and preferences, we will contact you to schedule an interview at the restaurant

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

The Asset Manager manages, controls, and protects the organization’s IT assets (i.e., hardware) throughout their life cycle, from acquisition through final disposition. In addition, the IT Asset Manager designs, develops, and implements the organization’s asset management strategy.

The Asset Manager will develop and implement the asset management framework throughout the organisation, aiming for integration and a consistent approach across all teams. It is expected the incumbent will be a key member of TSA’s Asset Management Steering Group, helping to drive improvement in TSA’s asset management capability.

The role requires the ability to plan for the provision, maintenance, and renewal of assets via guiding policies, strategies and detailed plan documents. The accurate recording, analysis, and maintenance of large quantities of data will form the foundation of the planning process.

Due to the nature of the work and the clients we are supporting, you must be an Australian Citizen in order to be eligible to apply for this position.

You will be responsible for: 

• Act as the first point of contact for IT asset inquiries via phone or email.
• Utilise asset management tools to track, analyse, and review data.
• Develop processes for asset control, reconciliation, and disposal.
• Monitor IT asset lifecycle, ensuring productivity and cost efficiency.
• Assist in inventory, procurement, and shipment activities.
• Ensure software license compliance and monitor usage standards.
• Collaborate with management on cost savings, compliance, and service improvements.
• Maintain strong relationships with Operations, suppliers, and partners.
• Ensure audit compliance and oversee asset deployment and replacement policies.
• Guide and support IT asset associates in daily operations.
• Optimise underutilised hardware assets for efficiency and ROI.
• Develop and maintain policies, procedures, and databases for asset management.
• Plan and manage IT hardware lifecycle strategies, ensuring policy compliance.
• Produce and analyse asset registers, including software, licenses, and agreements.
• Resolve instances of unauthorised or unlicensed assets.
• Apply procurement processes for effective purchasing and contract management.
• Manage IT hardware portfolio with a focus on risk, cost control, and compliance.
• Lead a team of IT Asset Analysts and act as a subject matter expert.
• Optimise IT hardware usage, deployment, and cost.
• Oversee acquisition, tracking, security, and disposal of IT assets.

Online Learning Advisor – Education (Early Childhood)
 

About Us 

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Swinburne Online. 

Swinburne Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus. 

At Swinburne Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals. 
 

What you will do 

Our OLAs are responsible for the following: 

• Providing an exceptional student experience through the delivery of academic content developed by our partner academics and our learning design team  

• Facilitating learning activities that engage and support student learning  

• Undertaking assessment tasks (including moderation, marking, and feedback) as well as processing and submitting results according to set timelines  

Online Learning Advisers are not required to establish curriculum, design learning activities, schedule learning and teaching, set assessments or develop marking schemes. 
 

What we can offer you 

• 100% remote work with flexible hours to fit around your other commitments.  

• Paid 3-week online facilitation training course that will provide you with best practice strategies to engage and support online students. (You will need to ensure you are available for 20 hours of online training across this time period).  

• The ability to use your discipline expertise to help others achieve their goals  

• The opportunity to develop your online teaching skills within a forward thinking innovative organisation   

• A supportive and connected team to grow and develop within 
   

Who are we looking for? 

We are looking for OLA's who can teach units in our Education (Early Childhood) Discipline

• You will hold a minimum Bachelor Degree in Education (Early Chidhood) / Masters of Education (Early Childhood) is preferred

• You will have a minimum of 5 years relevant industry experience in the field of Early Childhood Education
• Experience in mentoring and placements is desired

• You are motivated by student success and passionate about online learning 

• You are a passionate and clear communicator  

• You have strong presentation skills and the ability to maintain an engaging and positive online presence  

• You are proactive and organised 

• You thrive in a remote working environment  
   

Now is your chance to join a highly engaged workforce and make a positive impact on the experience of our students! 

If you're interested, please apply now with a CV and cover letter explaining how you match up with the role requirements above and why you want to work as an OLA with Swinburne Online. 

What will a day in this role look like:

• Field-based ecology survey work, including vegetation mapping, ecological monitoring, targeted threatened flora and fauna survey and Vegetation Quality Assessments using the DEECA Habitat Hectares method
• Leading projects across a wide range of ecological disciplines and clients with the opportunity to mentor junior team members
• Ecological impact assessment and offsetting for a range of projects and scale
• Supporting internal clients with delivering the ecological requirements within multi-disciplinary tenders and projects
• Working independently, or with other ecologists and professionals, in the planning, delivery and management of ecology surveys; analysis and evaluation of results, impact assessments, and the design and implementation of successful mitigation strategies
• Assisting with managing the technical and financial performance of ecological and Environmental Impact Assessment projects.

• We work across Retail, Health, Education, Defence, Infrastructure and Natural Resources.
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages.

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! 

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We're on a mission to redefine the customer experience, and we need a passionate Service Desk Technician to join us at a Client Site based in south-east Melbourne. We are open to discussing both fixed-term and ongoing opportunities to suit your preference.

As a Service Desk Technician you will be responsible for providing first-level support, troubleshooting, and resolving technical issues related to hardware, software, and network systems.

What you'll do:

• Provide first-line support for service desk requests (including classroom, staff, students, and parents).
• Support hardware (desktops, servers, printers, mobile devices) and enterprise networking solutions.
• Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
• Refine, update and improve the processes in line with customers changing needs.
• Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.

What you'll bring:

• Minimum 1 year of IT support experience (with a strong skill set).
• Relevant certifications ideal (Diploma or higher in IT, Systems, or Networking).
• Proficiency in Microsoft technologies (Windows, Office 365, Intune, Azure) and networking basics.
• High attention to detail and willingness to learn new things.
• A positive and collaborative can-do attitude.

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

Why You'll Love Working Here: 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: 

• Hybrid working (for majority of our roles) with team anchor days to support collaboration. 

• Extensive training and development opportunities that enable continual growth as part of your career planning. 

• Extensive discounts and benefits to maximise your money. 

• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. 

• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to John O'Hare at [email protected] or Lee Kelly at [email protected]   

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status. 

ArchiPro is here to revolutionise an entire industry.

We are on a mission to simplify the end-to-end building experience and are looking for a dynamic Strategic Partnerships Director to lead transformative key client accounts and drive long-term value creation.

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. We empower businesses to grow online and help millions of people on their building journey find what they love and need, from architects, building designers, interior designers, products and materials in the construction industry. Spanning both the residential and commercial sectors our platform is a dual-sided marketplace for both professionals and homeowners.

About the Role

As the Strategic Partnerships Director, you will spearhead initiatives to identify, negotiate, and manage strategic alliances that align with ArchiPro’s growth objectives. You will collaborate across teams to enhance our platform’s offerings, expand our market presence, and foster mutually beneficial partnerships that deliver measurable impact.

What success looks like

Key Account Growth: Cultivate and strengthen high-value relationships with industry-leading suppliers, service providers, and stakeholders to grow ArchiPro's ecosystem and deliver measurable value.

Market Expansion: Drive customer and revenue growth by leveraging partnerships and implementing targeted advertising strategies to accelerate growth into existing and emerging markets.

Innovation Driver: Collaborate with product and technology teams to integrate partner solutions that enhance the customer experience, fuel innovation, and unlock new revenue streams.

Leadership & Collaboration: Work cross-functionally to execute strategic partnerships, manage long-term relationships, and develop advertising initiatives that amplify reach and measurable outcomes.

Data-Driven Impact: Leverage insights and analytics to evaluate, refine, and optimise partnership performance and advertising strategies, driving continuous improvement and strategic growth.

Key Account Management: Proven ability to manage and grow key client accounts, delivering measurable results and fostering long-term relationships in high-growth environments, preferably in high-growth SaaS, advertising, A&D, or tech environments.

Strategic Thinking: Strong strategic mindset with the ability to align client objectives with platform capabilities, identifying opportunities to drive mutual growth.

Advertising Sales Expertise: Demonstrated understanding of advertising sales, marketing strategies, and audience targeting, with a focus on ROI-driven solutions.

Industry Knowledge: Experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Client Growth Focus: Skilled in developing tailored strategies to maximise client success on digital platforms, ensuring engagement, retention, and revenue growth.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.
• ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! 

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We're on a mission to redefine the customer experience, and we need a highly motivated Systems Administrator to join us at a Client Site based in south-east Melbourne. We are open to discussing both fixed-term and ongoing opportunities to suit your preference.

As a Systems Administrator you will go above and beyond by providing local end-user discovery, support, and training on how to utilise technology more efficiently.

What you'll do:

• Manage, secure, and optimise the organisation's IT infrastructure.
• Develop and support cloud environments, especially Azure and M365.
• Maintain strong documentation practices for operational clarity.
• Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
• Building strong relationships with customers by demonstrating positivity, approachability, and a willingness to go above and beyond to help.
• Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.

What you'll bring:

• Minimum 2–3 years of experience in system administration or related roles.
• Strong knowledge of Azure and M365, with additional training provided for further development.
• Relevant certifications in system administration, cloud technologies, or cybersecurity (e.g., Microsoft, CompTIA, or similar).
• Proficiency in security best practices, networking, and troubleshooting complex environments.
• High attention to detail and willingness to learn new things.
• A positive and collaborative can-do attitude.

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

Why You'll Love Working Here: 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: 

• Hybrid working (for majority of our roles) with team anchor days to support collaboration. 

• Extensive training and development opportunities that enable continual growth as part of your career planning. 

• Extensive discounts and benefits to maximise your money. 

• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. 

• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

Help us deliver amazing digital experiences.

Overview

Working with design and branding studios, agencies and select direct clients, Bone Digital operates in the thick of the creative services sector in Melbourne, Australia. Being a boutique, high quality, value-based, and low-risk service provider to the sector is Bone’s reason for being.

As a Digital Producer, you’ll excel in balancing strategy with precision project management. Your track record in delivering exceptional digital projects, including website builds, updates, and bespoke development, will be essential in guiding a team of developers to execute client visions seamlessly. Your role involves making quick, informed decisions, proactively managing project risks, and optimising processes for maximum team productivity and efficiency.

You’ll bring strong communication skills, confidently distilling complex technical details into clear, client-friendly insights. Organisational mastery is a must—you’ll be able to prioritise, adapt, and provide clarity even under pressure, ensuring all project goals, budgets, and timelines are aligned and met.

We’re also talking about building technical expertise in the platforms Bone uses, and being able to explain this in a simplified way to all clients and partners. You’ll be leading the charge to ensure all project goals, budgets and timelines are executed seamlessly, as well as providing effective planning and documentation to guide this.

Key Accountabilities

• Vision and Planning
  Bring a strategic approach to each project, with the ability to develop clear, actionable plans that align with client goals and broader business objectives. Anticipate project needs and effectively balance scope, budget, and timelines to achieve optimal outcomes.
• Product-Centric Approach
  Apply a product-oriented mindset, focusing on delivering value that enhances user experience and meets client expectations while aligning with long-term strategic goals.
• Risk Management
  Proactively identify potential roadblocks, skillfully mitigating risks, and adapting plans as needed to ensure projects stay on track and maintain quality standards.
• Clear Communication
  Communicate confidently and clearly, translating complex project details into understandable insights for all stakeholders. Set realistic expectations and provide regular, transparent updates on project progress, changes, and outcomes.
• Trust and Partnership
  Build strong, trusting relationships with clients, creative partners, and internal teams, establishing yourself as a reliable point of contact and strategic advisor throughout each project’s lifecycle.
• Team Collaboration
  Foster productive collaboration within the team, providing direction and support as needed to maintain alignment and ensure everyone works effectively toward shared goals.
• Process Development
  Continuously identify opportunities to enhance workflows, documenting best practices and driving improvements that increase team efficiency and project consistency.
• Resource Management
  Make efficient use of both internal and external resources, aligning the right skills to the right tasks while ensuring quality and adherence to budgetary constraints.
• Accountability and Initiative
  Take ownership of deliverables and outcomes, demonstrating a proactive approach to maintaining high standards and completing tasks that drive project success.
• Learning Agility
  Embrace opportunities for ongoing professional development, staying informed about industry trends, digital production tools, and best practices to bring added value to each project.
  

Selection Criteria

1. Project Management Experience

• Minimum of two years' experience in digital production, product management or project management, with a track record of delivering projects on time, within budget, and to a high standard.
• Demonstrated ability to manage multiple project scopes, timelines, and budgets effectively, with solid organisational skills and attention to detail.

2. Strategic Mindset

• Experience in development-focused roles or familiarity with product strategy principles, with an ability to align project outcomes to business objectives and client needs.
• Strategic thinker who can see the bigger picture while ensuring that projects meet immediate client needs and deliver high-quality results.

3. Stakeholder & Relationship Management

• Strong interpersonal skills, with an ability to build trust with both internal and external stakeholders, fostering positive and productive relationships.
• Excellent communication skills, with an ability to convey complex information clearly and effectively, tailoring messaging to various audiences.

4. Programme Proficiency

• Proven experience in recognising potential risks early, pivoting strategies as needed, and implementing solutions that enhance process efficiencies and support seamless project progression and team productivity.
• Ability to manage external vendors and align them with project requirements, budget constraints, and quality standards.

5. Adaptability & Team Collaboration

• Eagerness to continuously upskill and adapt to new tools, trends, and processes within digital production and project management.
• Proven ability to work well in a collaborative team environment, supporting colleagues and contributing to an inclusive, productive workplace.

The Bone is a collaborative environment where we enjoy;

• Working with incredible clients
• Talented team who share and learn with each other.
• Work from home two days a week
• The option to work from anywhere in the world for up to 2 weeks a year
• Work from our office in the vibrant Collingwood Yards precinct