Working at Melba Support Services (Melba) 

• We support people with disability to live the life they want. 

• We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation.  

• Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values. 

• Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships. 

About Melba 

For over 50 years Melba Support Services has been providing services to people with disability. We are a registered provider who focus on supporting people to dream big, embrace life and do what they choose and value.  

Our commitment to human rights for all people living with disability underpins everything we do. We support people to achieve the goals they choose and live the life that they want, the person comes first!  

Melba won the 2023 National Disability Award for Excellence in Service Quality. 
 
What is the Melba Way? 

 
Melba's approach is built on a human rights values-based framework. Our purpose is to open up a world of opportunities for people to live a fabulous life. The Melba Way' is how we go about doing this.  

Each person is individual and unique.  

The Melba Way honours and sustains this by creating, maintaining, and refining individualised person-led service, minute by minute, hour by hour and day by day.  

We do this one person at a time.  

Position Purpose 

Service Quality is paramount at Melba Support Services. The Outcomes Lead is responsible for the management of the day-to-day operations of a service site within Home and Living, including the financial performance. They will provide the required amount of support to assist people with disabilities to live a life that is personally fulfilling to that individual whilst also planning and coordinating the provision of direct staff support, and supervision of the staff assigned to support these individuals. 

hat you’ll be doing (Key accountabilities) 

• Work in accordance with Melbas Vision, Mission, Values, Human Rights, and Zero Tolerance. 

• Work in accordance with Melbas Policies & Procedures and Quality Framework, including reporting requirements.  

• Establish and manage the delivery of high-quality services to people with a disability in line with Melba’s Vision, Mission & Values.  

• Prepare required plans, reports, business cases and evaluations as required. 

• Manage risk in a manner that accords individuals dignity, choice and control.  

• Provide ongoing support and management to direct support staff and foster a workplace free from bullying and harassment. 

• Through role modelling and positive work practices, lead a team of staff in providing a high quality and person-centred services to the people we support to ensure that individuals’ physical, spiritual and emotional health is at optimal level.   

• To actively participate in the recruitment, induction, orientation and training of staff.  

• To develop, complete and update SIL quotes as required.  

• To attend NDIS review meetings if/when required.   

• To develop house rosters based on approved SIL quotes (with Outcome Manager approval prior to implementation).   

• To oversee and manage day to day property issues and maintenance requests.   

• To ensure all required documentation is current, accurate and up to date.  

• To develop agenda items for, and to lead regular staff meetings.  

• To seek and receive ongoing feedback from individuals and staff to ensure the continual satisfaction and improvement of service delivery.   

• To promote and adopt a PCAS (person centred active support) approach to assist individuals to be actively engaged in all areas of their daily lives.   

• To deliver supports and services in line with the principles of PBS (positive behaviour support).   

• Develop and maintain effective and strategic working relationships and networks with: funding bodies which includes the NDIS, regulatory agencies, partners and other service providers.  

• Respect and safeguard the Human Rights of people supported ensuring they feel safe, well and are free from abuse and neglect.  

• Build relationships and partnerships with other service providers that assist in creating opportunities for individuals accessing the service. This can include Clinicians, Consultants, Specialists, community-based organisations, funding bodies, regulatory agencies, and relevant business partners.   

• Maintain personal knowledge of relevant legislation, NDIS Service Standards and contemporary practices to support the role. One avenue is through professional development activities.  

• Role model high quality person centred practices to staff that demonstrates support appropriate to assist an individual to participate in their daily routines and achieve their chosen outcomes.  

• Organisation and supervision of staff around supported persons plans, programs and key outcomes, including day to day supervision, performance management and skill development. 

• Effectively manage, coordinate and support the development of skills within the staff team to ensure staff meet the individualised requirements of the individuals supported.  

• To effectively lead a team of staff to:  

1. Support individuals to develop and maintain family relationships, friendships and intimate relationships, 

1. Assist individuals to identify and pursue a broad range of social, educational, vocational and recreational opportunities that bring meaning and value to their lives. 

1. Support individuals to become recognised and accepted as valued and contributing members of their community. 

1. Support individuals to use their preferred communication method and/or receive support that encompasses their preferred communication method. 

1. Provide supports that ensure an individual’s health is maintained at an optimal level for that person.  

• Understand and monitor NDIS budgets for each person supported. 

• Ensure that the rostering of direct support staff is in line with each person’s agreed supports as set out in their Service Agreement and compliant with the Melba Enterprise Agreement. 

• Document and maintain relevant information in relation to a person’s supports and outcomes, including supporting the implementation of Personal Outcomes Measures (POMs) provided by Melba.  

• Develop and maintain effective relationships with individuals who purchase services and their families, carers or advocates. Respond to enquiries from people with a disability and their families about appropriate support options to meet their needs and desires which includes making appropriate referrals as necessary. 

• Other duties as directed by the Outcomes Manager. 

Your Background (Skills and attributes)  

• A track record of effectively leading teams of staff to perform their roles to a high standard and to provide innovative and progressive service delivery models.  

• An understanding of both physical and intellectual disabilities and other complex presentations (including mental health support).  

• A good understanding of Positive Behaviour Support (PBS) and person-centred practice. 

• Experience in supporting people with a disability and their families. 

• Ability to advocate on behalf of people with intellectual disabilities. 

• Experience in working effectively with people who have complex communication needs  

• Strong interpersonal skills and ability to form effective working relationships with colleagues, management, families and external bodies. Strong interpersonal skills and ability to form effective working relationships with colleagues, management and external bodies  

• Capacity to follow instructions, policies and procedures 

• Certificate IV in Disability or equivalent.

• A current First Aid and CPR Certificate. 

• A current NDIS Worker Screening and Working with Children Check. 

• The ability and relevant driver’s license to perform travel and work a variety of shifts, including weekends. Position may also require working active nights. 

• Compliance with OHS&W regulations, legislation, and Policies and Procedures is required. 

• Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary. 

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

Based in full-time position fixed-term 8-month hybrid.

This is an exciting opportunity for a creative and results-driven professional to join our highly skilled Central Marketing team as the New Customer Acquisitions Event Marketing Executive.

Working collaboratively across marketing functions, you’ll design and deliver innovative online and offline events aimed at generating Marketing Qualified Leads (MQLs) to fuel our business growth. Partnering with teams in customer insights, product marketing, branding, and operations, you’ll create engaging, high-impact events that make Civica stand out.

• You’ll take ownership of event planning and supporting communications campaigns: Conceptualising and delivering multi-touch campaigns that promote events and maximise MQL generation.

• Working with external suppliers, exhibition organisers and internal stakeholders to fulfil the requirements of complex event and campaign briefs.
• Collaborating with Marketing Operations to ensure timely and budget-friendly delivery.
• Running email, A/B testing and using insights to optimise participation and ROI.
• Analysing event performance metrics to refine strategies and enhance results.

This is an excellent career development opportunity for a marketing professional passionate about events, who thrives in a fast-paced environment and is ready to shape a role they can truly make their own.

• Proven campaign marketing expertise with a collaborative working style: experience, preferably in B2B tech/SaaS market.
• Proven expertise in delivering online and offline marketing events, ideally with international audiences.
• Strong project management and problem-solving skills with a track record of delivering on time and within budget.
• A creative mindset with a "test and learn" approach to continuously improve outcomes.
• Excellent communication skills to engage and influence stakeholders effectively.

At Civica, we’re passionate about what we do and the citizens we help to serve. If you’d like to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, this is your opportunity.

Join us to unlock your potential, grow your career, and make a real difference to people and communities around the world.

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

• Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old. 

• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.  

• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice. 

• Flexible Work: We have the technology and tools to support you working in our hybrid environment.

Benefits

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.     

• Permanent, Full-time 

• Flexible Work – Hybrid Working 

• Join a human rights, values-based Organisation 

• Access to Not-for-Profit Salary Packaging  
  

About Melba 

For over 50 years Melba Support Services has been providing services to people with disability. We are a registered provider who focus on supporting people to dream big, embrace life and do what they choose and value. 

Our commitment to human rights for all people living with disability underpins everything we do. We support people to achieve the goals they choose and live the life that they want, the person comes first! 

Melba won the 2023 National Disability Award for Excellence in Service Quality. 

About the Role 

The Head of Risk Management will lead the development and ongoing operation of strategic risk assessment frameworks and risk policy. This new role will foster a risk aware organisational culture that effectively manages risk and supports performance improvement through innovation, good governance, and best practice. 

 Through the provision of strategic leadership and technical support, the Head of Risk Management is responsible for ensuring a robust framework exists to assess enterprise or strategic risk and operational risk, so that an effective and consistent system is in place for risk identification, evaluation, mitigation, reporting, escalation, disaster recovery and business continuity. This position provides a strong focus on promoting a positive risk management culture, through active promotion and education of staff across all levels of the organisation. It is also responsible for the management of the Internal Audit program and Corporate Insurance program. 

Responsibilities 

• Risk Management Framework: Lead the development, implementation, and maintenance of a comprehensive risk management framework to address strategic, operational, and legislative compliance across the organisation. 

• Positive Risk Culture: Promote a proactive risk culture by championing awareness, delivering training, and embedding risk management practices across all levels of the organisation. 

• Risk Management System: Oversee the implementation and management of an enterprise risk system to centralise and streamline risk recording and monitoring. 

• Risk Advice: Provide expert, strategic, and operational risk management advice, including assessments, controls, and reporting to support organisational growth and safety. 

• Internal Audit (Commercial): Develop and coordinate a risk-based internal audit program with a commercial focus to ensure compliance, enhance accountability, and monitor the implementation of corrective actions across the organization. 

• Insurance: Manage corporate insurance coverage and claims to ensure comprehensive and cost-effective risk protection for the organisation. 

• Compliance & Policy: Monitor regulatory changes, maintain an assurance roadmap, and ensure policies and procedures align with risk management standards. 

• Business Continuity Plans: Develop, review, and implement business continuity and emergency management plans to ensure preparedness and resilience in crisis scenarios. 

Qualifications and Experience 

• Bachelor of Business or similar formal qualifications in Risk Management, or significant relevant experience in a similar environment/organisation.  

• Practical knowledge of Australian Standards pertaining to Risk Management systems. 

• Extensive experience at a senior level within the areas of governance, risk, compliance and audit, with risk management technology capability viewed favourably.  

• Alignment and commitment to Melba’s Mission, Vision and Values.  

• A commitment to drive the development and implementation of a positive and proactive risk culture across Melba. 

• Superior communication and influencing skills, with the ability to win hearts and minds across corporate and operational divisions of Melba.  

• Sound knowledge of good practice enterprise risk and compliance frameworks and processes and risk system capabilities, for large and complex organisations.  

• Demonstrated experience in interpreting legislation/regulations and developing policies, procedures and guidelines. 

• Good working knowledge of audit processes, business continuity management, obligation management, risk and compliance monitoring and reporting.  

• A proactive and ‘can-do’ attitude, with a willingness to work flexibly across program areas to achieve business outcomes.    

• Demonstrated ability to lead initiatives and present effectively to a variety of audiences. 

• The ability to prioritise workload and manage competing demands. 

You will also bring with you or be willing to obtain: 

• A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).  

• A current First Aid and CPR Certificate. 

• Full Australian Driver's License. 

• Evidence of COVID 19 vaccination status, including booster. 

Why Join Us?  

• We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!  

• Join a supportive and collaborative culture where your contributions make a real impact. 

• Enjoy onsite parking and other benefits. 

• Access to Not-for-Profit Salary Packaging.  

• Flexible work arrangements, with the ability to work from home or the office. 

Ready to Make a Difference?  

Click "Apply" now and submit your resume. We look forward to meeting you!  

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion. First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.  

As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect. 

Universal Biosensors

Universal Biosensors (UBI) is a world leading, publicly listed Australian company (ASX:UBI) which develops, manufactures and sells biosensors for use in several industries around the world. Our biosensor technology has been used in more than 10 billion measurements for blood glucose monitoring and blood coagulation in diabetes and coagulation patients worldwide. More recently, we have pivoted our technology into non-medical products, including SENTIA™ for the global wine industry and PETRACKR™ for the veterinary domain. In addition, we continue to develop new applications for our technology within human health with the next generation of coagulation monitoring device, Xprecia Prime™ receiving FDA clearance in early 2024.

What you will do

UBI is seeking a highly motivated, passionate and driven individual to join our team. This role, reporting directly to the Global Head of Marketing, will be responsible for our revolutionary handheld wine analyzer, SENTIA™ (https://sentiaanalysis.com/) , developed to simplify and elevate the wine testing process for winemakers globally. By leveraging advanced electrochemical technology, SENTIA enables real-time, accurate analysis, helping winemakers make informed decisions throughout the winemaking process.

As the Product Specialist, you will drive optimization of the total Sentia solution and work with the product development team to develop new offerings (and/or improve existing) to expand the Sentia suite. Typical activities also include, key opinion leader development, customer-centric product development, and troubleshooting to improve existing offering.

Who you are

We are looking for a results-driven and proactive candidate who may be degree-qualified in Wine Science/testing background. You'd have at least 3 years' experience in wine-testing/making related roles. Your technical expertise in oenology/viticulture will blend scientific understanding with pragmatic analytical skills to excel in this role.

The role will perform (but not limited to) the following activities:

• Collaborate closely with R&D and winemakers/customers to continuously evolve SENTIA
• Foster community and advocacy for SENTIA with social media and other channels - champion SENTIA
• Undertake regular market research activities to identify trends and validate product enhancements
• Participate and contribute in the development of all sales & marketing initiatives, including trade shows and stakeholder presentations.

This role may be based out of HQ in Rowville, Melbourne, or fully remote in West Coast US (in/near wine regions preferred) you possess the ability to work autonomously, be customer-obsessed, detail-focused and data-informed – bringing experiences and skills such as:-

• Strong relationship and customer management skills
• Ability to derive clarity from ambiguity (opportunity, vision, strategy, roadmap)
• Sound capability in customer engagement, wireframing, user story writing, etc.
• Ability to influence and communicate effectively
• Solid learning agility and adaptability managing ongoing product development & delivery
• Intimate knowledge of the winemaking industry
• Proven ability to execute targeted marketing strategies
• Ability to build relationships and solve problems remotely

You will possess key qualities such as:-

• Strong work ethic, positive attitude and high degree of self-motivation
• Well-developed professional network
• Effective time management and prioritisation skills
• Resilient, positive and not afraid of hard work
• Demand success of yourself!

You will be working in an exciting industry segment with competitive sales incentives and partnering with global teams.

• Exposure to C-level leaders and decision makers
• Family-friendly Flexibility
• Employee Assistance Program
• Novated Leasing

This is a unique opportunity to make a leap with a strong and successful business for someone who understands what the wine testing methodologies are and why they are performed. If you feel this is the type of opportunity you've been looking for, let's do it! Please apply with your current CV, highlighting your relevant skill sets!

Note: This opportunity is open to candidates located in Melbourne Australia and with the full permit to work in Australia. OR located in West Coast US, in/near wine regions.

At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our employees and customers!

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets. Join the business that's changing the way Australians buy and sell cars!

High volume business with huge growth opportunity!

About the role:

We are looking for a professional, friendly, multi-skilled individual to join us as our Finance and Business Manager to guide and help customers through their finance applications when they buy their car. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.

The role is based at our Laverton North location, 5 days a week including Saturdays.

• Minimum 2 years experience as a finance consultant / broker / business manager, preferably in Asset Finance or car dealerships
• Cert IV in financial services (good to have) or equivalent and / or relevant tertiary qualifications
• Assessing customers' needs, creditworthiness and affordability using data shared by customers and from credit agencies
• Provide exceptional multi-channel (calls, emails) assistance to our customers through their finance application using your deep knowledge of car loan products
• Acting as a liaison between lenders and customers to help customers navigate through declines or requests for more information from lenders
• Acting as trusted advisor to customers looking to purchase other ancillary products such as Extended Warranty and tinting from Cars24
• Passion and go-getter attitude to achieve strong customer outcomes
• Excellent communication skills with ability to explain and resolve queries regarding financial products to customers
• Proven customer service background with experience in both inbound and outbound calls to customers
• Flexibility to work with new and changing technology platforms
• Attention to detail to make sure all I's are dotted and T's are crossed in the entire customer loan journey
• Be prepared to undergo a police and background check

• Competitive salary package
• Exceptional employee benefits!!
• OTE - $120k++ uncapped earnings (base + super + commissions)
• Employee Assist Program
• 6months Parental Leave
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage

Company Overview

RFI Global is the only global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth.

Partnering with the world’s top financial institutions, our expert team delivers tailored insights through a unique hybrid syndicated approach, drawing from over 200,000 consumer and 60,000 business interviews each year.

Role Overview

This is an exciting time for RFI’s Client-facing team, with an evolution of client success that will provide new growth in developing analytical skills and greater involvement in client solutions. Client Team is a function that is critical in influencing the overall customer experience, retaining our customers and expanding usage of our product suite and services. The Client Team fosters deep relationships with existing clients via product delivery relationships, understanding their business and needs, and delivering service and solutions to meet their challenges. Through these relationships, this role helps achieve the company's commercial goals.

This is ideal for a market research analyst who wants a more client-facing role with the opportunity to work across diverse client needs.

Key Responsibilities

Relationship

· Build strong customer relationships with clients and other key stakeholders through consistent account review and outreach. and act as their trusted advisor.

· Understand and gather business priorities from clients to ensure swift delivery of expected outcomes

· Ensure high levels of customer satisfaction throughout assigned accounts

· Capture customer experience and product feedback for RFI

· Detect and respond to key stakeholder changes within each customer

· Solicit customer references and case studies

Commercial

· Grow existing business by identifying cross-sell and upsell opportunities when there is alignment with RFI products and services that help customers achieve their desired outcomes

· Meet or exceed customer subscription retention goals by maintaining diverse data and insight use cases, leading to well-developed subscription business cases

· Management of account plans

· Management of contract renewal process

Client Process

· Complete planning and communication of client deliverables, including scheduling and communications with clients and their stakeholders, along with the RFI product team

· Identify customer challenges/friction and proactively suggest better solutions and strategies

· Ensure product and new feature adoption through customer communication and training

· Respond to and manage analytical queries

Collaboration

· Collaborating with client directors to plan each client's engagement across delivery, needs analysis, account planning, and client growth opportunities

· Collaborating with research experts in the product team to innovate towards client needs

To succeed in this role, you will ideally have:

· Experience working in market research or market data industry

· Proven experience working directly on client outcomes and servicing

· Curious interest in the financial services industry

· Impeccable communication and organization skills

· Ability to manage competing priorities

· Willingness to challenge the status quo

· A desire to work in a fast-moving environment

· The ability to work and communicate effectively

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave +2 charity days
• Flexible working arrangements
• Regular employee awards
• Monthly social events and breakfast
• Learning and development budget to help your professional growth
• Loyalty leave
• Perkbox

Apply for this job

Working at Melba Support Services (Melba)

·         We support people with disability to live the life they want.

·         We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation.

·         Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values.

·         Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships.

About Melba

For over 50 years Melba Support Services has been providing services to people with disability. We are a registered provider who focus on supporting people to dream big, embrace life and do what they choose and value. Our commitment to human rights for all people living with disability underpins everything we do. We support people to achieve the goals they choose and live the life that they want, the person comes first!

Melba won the 2023 National Disability Award for Excellence in Service Quality.

What is the Melba Way?

Melba's approach is built on a human rights values-based framework. Our purpose is to open up a world of opportunities for people to live a fabulous life. The Melba Way' is how we go about doing this.

Each person is individual and unique.

The Melba Way honours and sustains this by creating, maintaining, and refining individualised person-led service, minute by minute, hour by hour and day by day.

We do this one person at a time.

Position Purpose

To offer necessary assistance and support to individuals with disabilities, enabling them to live the life they want.

What you’ll be doing (Key accountabilities)

·         Engage with the person supported to understand their unique needs and preferences, supporting them in a safe way that is directed by them and that upholds their human rights.

·         Continually communicate with the individual in a way that is meaningful to them, including supporting a person’s use of alternative and augmentative communication systems when required.

·         Implement support plans tailored to individuals' needs, preferences, and interests, and report issues/concerns when they become apparent.

·         Utilise Person Centred Active Support to enable each person to successfully participate in everyday activities that are meaningful to them and of their choosing, including assisting individuals with various daily living activities, such as morning routines and evening preparations, personal care/hygiene maintenance, and household tasks such as shopping, cleaning, cooking, and laundry.

·         Implement Person Centred Active Support to assist individuals to develop and maintain social relationships by supporting attendance and participation in social events, recreational interests, work and/or education endeavours, and appointments of their choice.

·         Respect and advocate for personal choice and autonomy.

·         Administer medication and provide health supports (within scope of practice and training), as needed.

·         Where required and in agreement with each person, proactively and collaboratively engage and liaise with each person’s natural support network and other service providers to ensure continuity of supports for the person.

·         Actively participate in learning, reflective practice, staff meetings and supervision opportunities, to continually develop your professional knowledge and skills as a disability support practitioner.

Your Background (Skills and attributes)

·         Certificate IV in Disability (desirable, not mandatory).

·         Demonstrated experience in or a willingness to learn the skills required to provide personal care support to people in all areas of their lives.

·         A genuine commitment to the inclusion of people in their local communities.

·         Ability to network with a large range of people including members of the community.

·         Strong communication skills (language and literacy) with a demonstrated ability to maintain accurate and legible records.

·         Ability to take on responsibility and accountability to drive positive change.

·         Willingness to collaborate and build positive relationships to achieve common goals.

·         Can bounce back from setbacks to navigate challenges.​

·         Bring a flexible, positive, and self-motivated mindset to your interactions every day.

·         Commitment to, and preferably experience in, working effectively with people who have complex communication and support needs.

·         A current First Aid and CPR Certificate

·         A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

·         The ability and relevant driver’s license to perform travel and work a variety of shifts, including weekends. Position may also require working active nights.

·         Compliance with OHS&W regulations, legislation, and Policies and Procedures is required. Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary.

Occupation Health Safety and Wellbeing (OHS&W)

·         Take reasonable care for their health, safety, and wellbeing and that of others.

·         Observe safe systems of work.

·         Report hazards, near misses and incidents in accordance with the agreed incident reporting system.

·         Contribute to a positive culture in relation to OHS&W and participate in consultative structures.

·         Follow OHS&W policies and procedures.

Inclusion at Melba

Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Straight Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

ROLE: QA Engineer

OFFICE: Melbourne, Australia

About Us:

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

JOB DESCRIPTION 

As part of our ongoing growth, we are expanding our product team and looking for an experienced QA Engineer to join our Melbourne office. We are looking for a great communicator and collaborator with experience working in Agile teams to deliver world-class digital products for our sporting clients.

You will be client facing and work as part of a cross functional team including designers, product managers, technologists and business analysts. The types of projects are varied, from websites and apps to marketing and data-focused products.

This role is ideal for a hands-on tester who has a broad functional and technical testing background. The projects and types of products we deliver for our clients is varied. We are commonly delivering websites, mobile applications and digital marketing products supported by underlying technology including CMS, CRM, Data Warehouses, CDP, Identity tools and a range of digital marketing tools.

Day-to-day, you will work with product manager and development team members to understand the product outcomes we are seeking to deliver. Then you will use your experience to design and execute test cases for the various web applications and APIs being developed. You will be testing functionality during sprints to ensure that everything is working as expected and provide valuable feedback to developers. You will test environments post-deployment to verify that the deployment has been a success.

You will be responsible for both manual and test automation activities, ensuring the quality of the software products. As a tester you will be responsible for functional, API, accessibility, multi-lingual, security, regression, performance, and system testing covering responsiveness of the application across various breakpoints.

It is becoming more and more common for our clients to aim for certain accessibility targets when building customer-facing products, so knowledge of WCAG standards and experience using accessibility testing tools (like Wave and Axe tools) is valuable.

This role requires an individual who brings energy, pragmatism and critical thinking to our clients, and you will also need to have a relentless focus on where client and customer value is. The role is hybrid remote, with two days per week in our office (located in Melbourne Central Tower) or at client offices desirable.

Key Responsibilities:  

• Design and execute test cases for web applications and APIs. Producing test plans and reports as required.

• Working as part of a cross functional Agile team in the delivery of digital products.
• Attending regular agile ceremonies such as sprint planning, stand-ups, retrospectives and show cases.
• Assisting in the planning and running of UAT sessions at key moments in project delivery.
• Building great relationships with key client stakeholders, ensuring they are confident and consulted during projects.
• Work in close collaboration with product and technology leads in order to best understand the product and technical details of the project.
• Provide clear and detailed steps to reproduce bugs/issues discovered throughout the project.
• Comfortable working with technical aspects of the project such as APIs, databases, mobile apps, to ensure high testing coverage.
• Plan, prioritise, design, write and execute test cases.
• Be involved in test planning, test strategy, test management and setting up QA process for desktop and web applications.
• Ensure test coverage across functional and regression testing.
• Manage communication, raising risks and planning mitigation.
• Learn and stay up to date on the latest testing methodologies and tools.

Skills: 

• A minimum of 5+ years' experience in a QA Engineering role, ideally with some experience working in an agency/consulting context.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams, and directly with clients.
• Experience in utilising and testing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems.
• A passion for digital products and technology, strong problem-solving skills with a flair for finding innovative solutions.
• Competent in utilising project management and testing tools such as JIRA, Confluence, Lucid Chart, Figma and Postman
• Strong experience in defining test scenarios from acceptance criteria.
• Experience in integration and end-to-end testing.
• High attention to detail and natural curiosity towards problem solving.
• Hands on experience with one or more automation frameworks –Selenium / Cypress /Rest Assured.
• Hand on experience on writing SQL queries.
• Hand on experience on accessibility testing tools like Wave and Axe
• Experience with Performance testing would be considered as beneficial (K6, JMeter or Loadrunner).
• Strong troubleshooting skills and ability to contribute to continuous improvement process.
• Ability to liaise with business users to understand the requirements thoroughly.
• A keen interest in sport or the sports business and real interest in the positive effects we have on our client’s businesses.

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

We value and want to have all types of candidates apply for roles at Two Circles. Therefore, we would love for you to fill out the Equality & Diversity Monitoring Form as part of your application. This form does not ask for your name or information that would make you personally identifiable. 

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Business Consultant (Finance) at Civica 

As Finance Business Consultant, you'll thrive on leading the way in delivering exceptional software implementations for our valued clients. Your role will involve collaborating closely with our esteemed Local Government clients to gain deep insights into their unique business requirements, allowing you to craft custom-tailored solutions that precisely meet their needs.

This pivotal role involves ensuring the smooth integration of finance modules into the software platform, thus empowering our clients to enhance their financial management operations.

This position gives you the incredible opportunity to facilitate training sessions and facilitate workshops for our esteemed local government clients. It empowers you to have a direct impact on client operations, creating a tangible difference with your captivating training sessions and captivating workshops.

Keen to find out more about our Local Government products? Follow the link to find out more about what you'll be working on Local Government Services and Software | Civica 

What you will do to be successful in this role 

• Experience with implementing Enterprise Resource Planning (ERP) solutions in complex business environments is highly desirable. This exciting opportunity requires a deep understanding of business requirements analysis, expert configuration skills for the ERP software, and the ability to tailor the solution to perfectly align with the unique needs of our organization.
• Deliver top-notch business consulting and technical services, offering personalized solutions for clients through an array of expertise including product configuration and in-depth analysis of intricate data structures.
• The position demands a robust grasp of financial principles, coupled with proficiency in software management and systems integration.
• Deliver high-impact training sessions for our esteemed customers, focusing on Authority LG Enterprise Finance modules. These modules cover a wide range of key areas, such as Accounts Payable, Accounts Receivable, Purchasing, General Ledger, and Bank Requisitions.
• Having experience with finance modules within Local Government Authority Software is highly desirable.
• Possess a wealth of experience in consulting, business analysis, or service-oriented roles.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.   

Why you will love this opportunity as Senior Platform Engineer at Civica.

As a Senior Platform Engineer in the Civica Platform team, you will play a pivotal role in designing, developing, and maintaining Civica’s cloud-based platforms. This includes overseeing our externally facing platform, which supports engineering teams in delivering exceptional customer-centric outcomes. You’ll also contribute to the development of our internal developer platform, an exciting project that is being built from the ground up.

Joining a newly formed team, you’ll take ownership of platform capabilities, ensuring best practices are implemented across the business. You’ll collaborate with other business units and influence company-wide architecture, while mentoring your peers and actively working to modernise older tech stacks and platforms. We are looking for someone who is passionate about making an impact, helping others succeed, and driving positive change across the organisation.

What you will do to be successful in this role 

• Design, develop, and maintain scalable infrastructure with Terraform
• Deploy platform services using Terraform
• Develop and deploy new features for Kubernetes clusters on Azure and AWS
• Apply expertise in TCP/IP networking
• Secure CI/CD pipelines with GitHub
• Strong knowledge of Azure, AWS, Kubernetes, Docker, CI/CD, Linux, and automation
• Implement best practices for monitoring, networking, and security
• Design cutting-edge Developer Experience and Cloud SaaS platforms
• Experience with Windows Administration, migrating VM-based architectures to cloud-native and at least one DevOps-friendly programming language such as Python or Go will be highly desirable

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

About Our Client:

• Our client is Australia and New Zealand's leading think tank and industry accelerator for alternative proteins.
• As a non-profit organisation, our client champions the innovations in food production that offer sustainable, scalable solutions to feeding a growing population while reducing environmental impacts.
• Through collaboration with policymakers, industry leaders, and entrepreneurs, we are pioneering the transition to a more sustainable food future.

About the Role:

The Executive Director (Programs) will co-lead the organisation with the Executive Director (Operations), reporting to the Board and working closely with the leadership team. This role is pivotal in shaping and delivering impactful programs, strengthening stakeholder relationships, and ensuring alignment with the company’s strategic goals.

This is a unique opportunity for a mission-driven leader to play a vital role in fostering innovation within the food system while contributing to a more sustainable future.

Key Responsibilities:

1. Program Leadership and Delivery

• Design, implement, and evaluate innovative programs aligned with the company’s mission.
• Ensure program outcomes meet strategic goals and contribute to broader organisational impact.
• Adapt strategies to accommodate a fast-paced work environment with long-term outcomes.

2. Stakeholder Engagement and Advocacy

• Cultivate relationships with government agencies, industry leaders, policymakers, and other stakeholders.
• Advocate for the company’s  mission through public representation and strategic partnerships.
• Navigate stakeholder expectations, particularly in the non-profit and corporate sectors.

3. Strategic Planning and Governance

• Collaborate with the board and leadership team to refine strategic plans and set measurable goals.
• Provide clear, actionable insights to inform governance and organisational decisions.
• Balance big-picture strategic oversight with detailed operational guidance.

4. Team and Resource Management

• Lead and mentor a high-performing team, fostering a culture of collaboration and adaptability.
• Support team members’ development and ensure alignment with organisational objectives.
• Oversee resource allocation to optimise program and organisational efficiency.

More Information:

• Location: Melbourne, VIC
• Type: 4 days per week (0.8 FTE)
• Hybrid model: 3 days in Melbourne office and 1 WFH (Monday mandatory for team meetings).
• Office space: Co-working space in North Melbourne alongside impact organisations.

• Proven leadership in non-profit or social enterprise sectors, focused on program delivery and advocacy.
• Strong understanding of Australian market dynamics and funding structures.
• Skilled in managing relationships with boards, government, and industry leaders.
• Exceptional emotional intelligence and collaborative leadership style.
• Strategic thinker with the ability to balance process and relationships.
• High adaptability and proactive problem-solving skills.
• Strong communication skills to inspire and guide teams and stakeholders.
• Experience in international development, ESG, or sustainability is a plus.

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role

V2 Digital is seeking a talented Power BI Engineer (Contractor) to join our dynamic team. In this role, you will contribute to unlocking transformative value through experience-led solutions that are deeply informed by insights.

Responsibilities:

• Design and develop Power BI reports and dashboards that provide insightful data visualizations for stakeholders.
• Collaborate with cross-functional teams to understand data requirements and translate them into effective BI solutions.
• Optimize data models and performance for Power BI reports to ensure efficient data processing and retrieval.
• Ensure data integrity and accuracy through regular audits and validation checks on Power BI data sources.
• Implement security measures for report access and data confidentiality according to organizational policies.
• Stay updated with the latest Power BI features, best practices, and industry trends to continuously improve BI solutions.
• Provide training and support to end-users on how to utilize Power BI effectively for their specific needs.

Requirements

• Proven experience in Power BI or similar business intelligence tools to create reports and dashboards.
• Strong understanding of data modeling, ETL processes, and data warehousing concepts.
• Experience with DAX (Data Analysis Expressions) for advanced data calculations and analytics in Power BI.
• Proficient in SQL and able to write complex queries to extract and manipulate data from various sources.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders and present findings.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role:

V2 Digital is looking for a skilled Cloud Consultant with experience in the Information Technology and Services industry to join our dynamic team. Your primary focus is on automating processes, improving deployment frequency, and maintaining a stable and reliable infrastructure to deliver high-quality software products efficiently.

Responsibilities

• Design, implement and maintain cloud-based infrastructure to support the company's digital services.
• Develop automated deployment processes for software applications.
• Collaborate with software engineers to optimise the performance and availability of the systems.
• Monitor system health and application performance to ensure high availability and optimal user experience.
• Implement and maintain effective security measures to protect all aspects of the infrastructure.
• Work with software engineers to implement monitoring and logging solutions to provide timely feedback on system and application performance.
• Continuously improve infrastructure processes and practices to optimise efficiency and scalability.
• Lead migration initiatives in moving workloads and data from on-prem to cloud and from cloud to cloud.

What's required:

• Several years experience as a Cloud Consultant or related role.
• Proficiency in at least one programming language (e.g., Python, Bash, Ruby).
• Experience with cloud infrastructure providers like AWS, Azure, or GCP, with deep expertise in at least one of these.
• Experience with container orchestration platforms like Docker and Kubernetes.
• Understanding of Linux systems administration.
• Hands-on experience with database systems like MySQL, Postgres, or MongoDB.
• Strong experience with infrastructure as code using tools like Terraform or CloudFormation.

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off ("VersionUp Day")
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

About us

Australian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 33rd year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance.

AHA’s story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients. 

The role

As part of a team of experienced aged care professionals, your role will involve you visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment tool. This position will be located in Bendigo and will undertake AN-ACC assessments at residential aged care homes in the Loddon Mallee aged care planning region (ACPR) on behalf of the Department of Health and Aged Care. These visits require travel within the Loddon Mallee ACPR with the potential for overnight stays for more remote facilities.

Comprehensive training and support will be provided (no prior knowledge of the AN-ACC assessment tool is required). Applicants who have been trained as AN-ACC assessors or currently work as AN-ACC assessors will be considered favourably.

On offer:

• Highly attractive salary – $104,550 salary p.a. + 11.5% super (FTE)
• Permanent full-time position
• Hours: Monday to Friday - 9am to 5pm
• Full training provided in the use and application of the new assessment tool
• All technical equipment including laptop and phone
• Reimbursement of travel expenses 

Required:

• 5+ years of experience as a RN, Physio or OT in the aged care sector.
• Current, general, unrestricted AHPRA registration.
• Valid driver's license and reliable car.
• Flexible attitude and ability to adapt to changing environment or circumstances.
• Willingness to travel to regional/remote facilities.
• Able to work unsupervised within a diverse and widely located team.
• Meet all Department of Health and Aged Care Vaccination requirements.

If you have the skills and experience and are interested in working with us, then we'd like to hear from you now.

To apply please upload your CV and a cover letter outlining how your skills and experience align with the requirements of the role. Please include your suburb of residence, and your AHPRA registration details on your application.

Applications close Sunday 5 January 2025

All questions can be directed to [email protected]

Applicants must have full Australian working rights.

Further information about AHA is available at our website - www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. All are encouraged to apply.

What we’re all about.

It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just intellectually stimulating. We’re a real team. Collaborating and constantly engineering better and better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we can go. Nearly half of our colleagues come from an ethnic or religious minority background. We’re made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team.      

If our incredible culture sounds like you, we’d love you to join us.

The opportunity.

Our Big Data Graduate Programme is designed for you to develop your technical skill set, think creatively and be a real problem solver of major issues our clients are facing today. If you are someone who likes to think outside the box, holds a real passion for data and is open to new ideas, you’ll find a Qmmunity that recognises your needs to be a creative innovator and embrace it.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary
• Company bonus 
• 11.5% Superannuation
• 20 days annual leave, plus national holidays + your birthday off!
• Private Healthcare with Medibank, including dental, orthodontics & optics cover
• Regularly bench-marked salary rates 
• Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave 
• Well-being days 
• Volunteer Day off
• Work from Home Equipment
• Novated Leasing
• Free Calm App Subscription #1 app for meditation, relaxation and sleep
• Continuous Training and Development, including access to Udemy Business 
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program  
• Team Social Budget & Company-wide Socials 

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

start. don’t stop – Apply.

Who are we?

Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we've experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world's most sustainable pet wellness company, we're putting pets and our planet first - one bowl at a time.

Today, we are proud to share we've served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet's wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they're getting sicker earlier. They're dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That's where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don't stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it's not just about living longer, but living well too.

Our mission is to increase the average lifespan of dogs and cats by 2050.

What you'll do:

• Lead and manage engineering projects to ensure timely, within-budget, and within-scope delivery, coordinating closely with cross-functional teams (e.g., M&SC, R&D, tech) to define project goals and resource needs.
• Develop and execute detailed project plans, including schedules, cost estimates, risk assessments, and resource allocations, while monitoring progress and making necessary adjustments.
• Oversee the design, development, and implementation of engineering solutions for production lines, validating technical drawings and ensuring compliance with safety, environmental, and quality standards.
• Serve as the primary liaison for internal stakeholders, vendors, and contractors, facilitating communication, managing expectations, and coordinating resources to ensure smooth project execution.
• Optimise resource utilisation (manpower, materials, equipment) for project efficiency, conduct post-project evaluations, and drive process improvements to enhance operational efficiency.
• Stay informed on industry trends to propose innovative solutions and support the company’s growth and commitment to operational excellence.

• 3-5 years of project engineering experience, ideally in FMCG or manufacturing, with a strong understanding of project management tools and methodologies.
• Proven ability to manage projects through the full lifecycle, including process design, automation, troubleshooting, and problem-solving in engineering contexts.
• Excellent leadership, communication, and cross-functional collaboration skills, with the ability to engage vendors, contractors, and internal teams effectively.
• Track record of driving process improvements that enhance operational efficiency, along with adaptability in dynamic, fast-paced environments.
• Strong organisational skills, capable of handling multiple projects simultaneously, with a willingness to travel as needed.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expand. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability-focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet wellness company and we’re always looking at ways for us to improve sustainability practices.
• Be part of a diverse top-talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care to help them live their best life!

We are committed to building inclusive and diverse teams

Lyka is an equal-opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

A unique position has become available as we expand our Home Care Package portfolio Hamilton, Victoria. We are currently looking for a case manager to join our growing team!

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The Position:

A dynamic role in our Home Care team, working in close partnership with our Clinical Team. As the new Case Manager you will form part of a collaborative, agile team with a refreshing approach and culture, as we strive to support our clients to ‘live life as they choose’. The successful candidate will be responsible for the initial delivery and ongoing case management of Home Care Packages for clients.
This role plays a crucial part in overseeing client care including:
- Intake and assessment
- Care planning
- Community engagement
- Documenting, monitoring and reviewing care plans
- Fund management

Essential:

• Experience in case management/the provision of aged care and/or home care, typically 3 years+
• Sound knowledge of Home Care and/or Aged Care industry including exposure to the Aged Care Quality Code of Conduct, Aged Care Standards & accreditation process
• Strong communication skills, demonstrated ability to build rapport with internal and external stakeholders
• Client-centric approach and willingness to advocate on behalf of clients
• Proven ability to work independently , make sound judgements, and prioritize tasks in a fast-paced environment
• Experience in budgeting and funds management
• Demonstrated understanding of risk management protocols, covering hazard identification and incident management
• Proficient computer and information management skills
• Ability to problem-solve and resolve conflict
• Current National Police Certificate (or ability to acquire)
• Current Australian driver’s license

Desirable:

• Certificate 4 in Home & Community Care or Aged Care
• Bachelor’s Degree (Desirable - Registered Nurse)
• Exposure to workforce planning & scheduling principles

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Sales Planner

INEOS Automotive – Built For More

Story so far

Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick up, the Quartermaster.

People and Culture

Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.

If this sounds like you, let’s talk.

The Sales Planneris responsible for managing all aspects of the regional sales plan from liaising with HQ / manufacturing right through to the creation of the wholesale and retail plans. This includes forecasting sales / orders taken and ensuring that customer demand levels are managed effectively through production availability. This is a new position which will enable the successful candidate to develop and define inventory, forecasting and targeting methodology to support the achievement of business objectives.

For the Sales Planning Lead we are looking for:

• Experience working within the automotive industry essential
• Previous experience working within a sales planning environment essential
• A good understanding of the retail, wholesale and production planning required
• Experience working across multiple markets is beneficial
• Ability to work in a high-growth and fast-paced environment
• Experience managing projects
• Previous experience with SAP desired

If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.

If your application is successful one of the team will be in touch to arrange an initial conversation!

We are Two Circles, the four-time Sports Agency of the Year; a sports marketing and data technology company. 

We work with over 900 sports properties, including the AFL, Netball Australia, NFL, FIFA, World Rugby, the IOC. Working as an extension of their commercial teams, we help them grow direct relationships with fans and design partnerships to drive business growth.   

Our Marketing and Consulting expertise help sports rights holders, build relationships with their audiences, partners and sponsors to drive business growth. And we do it by using data to help our clients better understand their fans. We then create and implement data-led digital marketing and technology solutions that improve fan experience, grow revenues and build commercial efficiency. By knowing fans best, we break down the traditional barriers between sports organisations and their customers. 

We currently have a growing team of over 950 Two Circlers based across Europe, Australia and North America.  

What you'll be getting up to:

• Conduct data analysis and market research to provide insights and recommendations on the sports industry landscape, fan behaviour, and commercial opportunities for our clients
• Support the development and delivery of client projects by collecting, analysing, and interpreting data to create strategic recommendations and actionable insights
• Collaborate with client teams and internal stakeholders to ensure the successful execution of projects and initiatives
• Stay up-to-date with industry trends and consumer behaviour to identify new opportunities and inform strategic decision-making
• Develop client presentations and reports to effectively communicate findings and recommendations

Requirements:

• Bachelor's degree in a relevant field (e.g., Business, Marketing, Economics, Data Science)
• Experience in data analysis, market research, or consulting, preferably in the sports or entertainment industry
• Strong analytical skills and the ability to interpret complex data
• We are looking for a consulting generalist, but proficiency in Excel and data analysis tools (e.g., SQL, R, Python) is beneficial
• Excellent verbal and written communication skills
• Ability to manage multiple projects and priorities in a fast-paced environment
• Passion for sports and a strong interest in understanding fan behaviour and trends

We are Two Circles, the four-time Sports Agency of the Year; a sports marketing and data technology company. 

We work with over 900 sports properties, including the AFL, Netball Australia, NFL, FIFA, World Rugby, the IOC. Working as an extension of their commercial teams, we help them grow direct relationships with fans and design partnerships to drive business growth.   

Our Marketing and Consulting expertise help sports rights holders, build relationships with their audiences, partners and sponsors to drive business growth. And we do it by using data to help our clients better understand their fans. We then create and implement data-led digital marketing and technology solutions that improve fan experience, grow revenues and build commercial efficiency. By knowing fans best, we break down the traditional barriers between sports organisations and their customers. 

We currently have a growing team of over 950 Two Circlers based across Europe, Australia and North America.  

The role of a sports marketing analyst is dynamic; a good analyst not only understands a client's data but also has the ability to use a range of marketing tools and strategies to help the client engage effectively with their audience.

What you might be getting up to: 

Research and Audience Growth

• Designing surveys to gain deeper insights into a client's fanbase, such as understanding their interests, hobbies, or databases' demographics. 

• Surveys can also be used and distributed after events or match days to gauge customer satisfaction, with specific focus on areas like facilities, food, and drink.

Campaign Planning and Management

• Developing and managing campaigns for clients

• Generate insights reports.

• Highlighting areas for improvement in the client’s marketing strategy.

Data Management and Data Analytics

• Diving deep into an event/match for key insights, such as: ticket sales, demographics and purchaser data

• Uncovering trends in data to tell stories

Client Relationships

• Build and own strong, supportive relationships with relevant stakeholders and develop an understanding of how to help them excel

What we are looking for:

If the above sounds exciting, but something you've never done before, you are in the right place! All of these tasks can be learned on the job. There is no set-profile for an analyst, however, if you have these attributes, you'd likely make a great Two Circler:

• Growth mindset, seeking out feedback and always being willing to learn
• Diligent, client-centric, attention to detail
• Strong work ethic evidenced in both academic and extracurricular activity
• Problem-solving and an ability to think differently
• Great self-starting attitude - able to undertake a task on your own initiative
• Passion for identifying trends and stories in data, and explaining what they might mean
• Being values led, and a respectful and approachable team player

About us

Australian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 33rd year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance.

AHA’s story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients. 

The role

As part of a team of experienced aged care professionals, your role will involve you visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment tool. This position will be located in Bendigo and will undertake AN-ACC assessments at residential aged care homes in the Loddon Mallee aged care planning region (ACPR) on behalf of the Department of Health and Aged Care. These visits require travel within the Loddon Mallee ACPR with the potential for overnight stays for more remote facilities.

Comprehensive training and support will be provided (no prior knowledge of the AN-ACC assessment tool is required). Applicants who have been trained as AN-ACC assessors or currently work as AN-ACC assessors will be considered favourably.

On offer:

• Highly attractive salary – $104,550 salary p.a. + 11.5% super (FTE)
• Permanent full-time position
• Hours: Monday to Friday - 9am to 5pm
• Full training provided in the use and application of the new assessment tool
• All technical equipment including laptop and phone
• Reimbursement of travel expenses 

Required:

• 5+ years of experience as a RN, Physio or OT in the aged care sector.
• Current, general, unrestricted AHPRA registration.
• Valid driver's license and reliable car.
• Flexible attitude and ability to adapt to changing environment or circumstances.
• Willingness to travel to regional/remote facilities.
• Able to work unsupervised within a diverse and widely located team.
• Meet all Department of Health and Aged Care Vaccination requirements.

If you have the skills and experience and are interested in working with us, then we'd like to hear from you now.

To apply please upload your CV and a cover letter outlining how your skills and experience align with the requirements of the role. Please include your suburb of residence, and your AHPRA registration details on your application.

Applications close Sunday 5 January 2025

All questions can be directed to [email protected]

Applicants must have full Australian working rights.

Further information about AHA is available at our website - www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. All are encouraged to apply.

At Relectrify, we're on a mission to engineer the future of battery energy storage. We are building a disruptive platform that dramatically reduces the cost of storage by unlocking significantly more energy from every battery cell.  We want to see a world abundant with clean energy and believe we will make a meaningful contribution. 

Our core values fuel and motivate our work: 

1. Prioritise what matters most: We strive to work with clear objectives and understand why they are the right goals to pursue. 
2. Think critically: We base our decisions on informed, open-minded evaluations, not on hierarchy or gut feelings. 
3. Be decisive: We prioritise action and continuously move forward, adapting as new data becomes available. 
4. Quality and elegance in everything: We put in the effort to distil complexity and make things as clear and impactful as possible. 
5. Collaborate or fail: We seek to work with those who excel and recognise that partnerships are essential to our success. 
6. Get jobs done: We focus on the core task – the job to be done – and we aren’t content until we’ve achieved the desired outcome. 

We embrace diverse experiences to fuel our collective success, ensuring everyone can do their best work. 

If you are looking to make a positive impact in the world of renewable energy by advancing battery technology, come join us. Even if you don’t meet every requirement, we encourage you to apply — you might just be the perfect fit for our team. 

Learn more about us.

About the Role

Location: This position offers the flexibility of hybrid work between home and our office on the edge of Melbourne CBD. Domestic travel for customer projects will be required from time to time. 

Team background: Reporting to the Head of Australia, this newly created position is responsible for the delivery of exceptional technical and project support to our Australian-based customers and partners. As the first Project Engineer in this region, you will have the opportunity to establish processes, solve challenges, and continually improve outcomes for external stakeholders to ensure a positive brand and technology experience.

Who we’re looking for:  A Project or Applications Engineer who is experienced in both pre-sales technical support and post-sale project management, who understands the needs of both customers and partners and who can fulfil these requirements through precise project mapping and effective management. You will need to be comfortable working with a diverse set of stakeholders and skilled in taking complex concepts and technical jargon and communicating these in an easily digestible way for your target audience. 

You are a fast learner who has a passion for renewable energy, willing to take the initiative to seek out knowledge, improve ways of working, and actively engage with stakeholders to ensure an exemplary experience for our customers and partners.

What you’ll be doing: Relectrify is launching an innovative new battery energy storage system for the Australian market. Built on its CellSwitch® platform, the Relectrify AC1 delivers ‘More Energy’ to asset owners, dramatically improving BESS revenue and project investment returns. The AC1 will primarily be sold and deployed in C&I applications, but it will also be deployed in distribution-level front-of-meter applications. This role provides technical engineering support for the AC1 to both partners and customers. This includes: 

1. Providing application engineering support that helps prospective customers evaluate projects using the AC1, in the process addressing technical questions and selling them on the AC1’s engineering advantages. 
2. Post-sale, to provide project engineering support to the EPC responsible for project delivery, managing all project items within Relectrify’s scope of responsibility.

You will work alongside internal teams to become an expert on our technology and its applications. You will use that expertise to inform customer project design and ensure delivery within our scope to battery energy storage project developers, large business energy users, EPC firms and energy consultants.

Over time, you will drive smarter, faster, more effective delivery of technical solutions to customers, including improving tools, documentation and processes for more effective customer and partner engagement.  

Must-have experience: 

Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references). 

• Bachelor’s degree in Electrical or Electronics Engineering or a related field
• Extensive experience in customer applications for battery storage, including related technologies such as renewable generation and EMS integration
• Experience in the deployment of battery storage projects in C&I, distribution-level and front-of-meter applications
• Extensive experience in interfacing and supporting EPCs in developing, planning and constructing stationary battery storage or PV systems
• Demonstrated experience delivering technical customer projects on time and within budget  
• Demonstrated professionalism with interactions at all levels of collaborating organisations  
• Demonstrated experience in expertly managing the expectations of internal and external project stakeholders
• Prior experience contributing to the development or improvement of technical documentation such as application notes, installation guides, and user manuals.

Nice-to-have experience: 

• Familiarity with power electronics, electrical packaging, and printed circuit design
• Experience working in a small team where resourcefulness was paramount, e.g. start-up or scale-up businesses, or in a satellite office of an overseas organisation

Why Relectrify?

Our benefits are designed to support and enhance your work-life harmony:

• Market-competitive salary and benefits 
• Ownership opportunity as part of the Employee Share Option Plan
• Advancement opportunities for leadership and management due to rapid scale-up trajectory
• Paid time off and holidays
• Gender-neutral paid parental, personal/carer’s leave of absence
• Hybrid flexible work policy 
• Purchased leave scheme 
• Salary sacrifice for superannuation
• Education reimbursement
• No-cost commuting  
• Free snacks and (actually good!) coffee in the Melbourne office
• Team events and monthly socials

Relectrify is committed to providing inclusive experiences. We welcome applicants from all backgrounds and identities, including race, ethnicity, age, citizenship, religion, sex, sexual orientation, gender identity, veteran status, marital status, pregnancy, parental status, or disability. Discrimination based on these or any other social identities is not tolerated.

Note to recruitment agencies: Relectrify does not accept unsolicited agency resumes. Relectrify does not pay placement fees for candidates submitted by any agency other than its approved partners. 

Who are we?

So you might ask, who’s CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR’s Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2023 and that’s not about to change. We are experiencing massive growth this year, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

The Corporate team focusses on CreditorWatch’s core customers who range from $25m - $250m in annual turnover. The corporate function is the engine room of the business which includes business development and account managers in each state as well as a specialist team, with a representative focused on each product in our suite.

The Corporate Sales Manager is required to oversee and manage the Account Management team who are focussed on outbound activity, pipeline generation and monthly recurring revenue targets. A major part of the role is balancing these core KPI’s alongside the personal development and career progression of the team.   

In this role, you will be fully responsible for the sales performance of the team including relevant territory reviews, pipeline funnel management, forecasting and team development. 

Some of your responsibilities include and are not limited to:

• Inspire a Winning Culture: Foster an empowering, collaborative environment built on trust, accountability, and mutual respect, while celebrating individual and team successes. 
• Champion Growth and Development: Provide ongoing mentorship, personalised development plans, and career progression opportunities to help team members reach their full potential. 
• Strengthen Key Customer Relationships: Partner with the team to build enduring relationships with key customers ensuring retention, upsell, and cross-sell opportunities are maximised. 
• Deliver Accurate Forecasting: Own and deliver accurate forecasts for team performance, ensuring transparency and alignment with business goals.
• Optimise Patch Management: Conduct regular territory reviews to ensure equitable distribution of opportunities and maximise team potential across all regions. 
• Support Strategic Growth Initiatives: Develop and execute both short-term and multi-year plans, balancing immediate wins with sustainable, long-term success. 
• Focus on High-Value Activities: Guide the team in pipeline prioritisation and time management, ensuring effort is concentrated on high-impact opportunities. 
• Collaborate to Drive Results: Work closely with marketing, product, and other internal teams to align strategies and equip the team with resources to exceed expectations. 
• Maintain and Drive High Standards of Performance: Reinforce the team’s high-performance culture by setting clear KPIs, reviewing performance regularly, and providing support to sustain excellence. 
• Lead with Transparency and Advocacy: Represent the team within the organisation, championing their successes, addressing challenges, and advocating for resources to enable continued success. 

Our ideal candidate

• 1-3 Years of Leadership Experience: Proven ability to manage and develop high-performing sales or account management teams, with a track record of achieving results. 

• Sales Funnel Expertise: Strong understanding of opportunity and lead qualification funnels, with experience optimising pipeline performance and driving conversions. 

• Coaching and Development: Demonstrated success in mentoring team members to achieve their goals and fostering a culture of continuous improvement. 

• Forecasting and Data-Driven Decision Making: Skilled in delivering accurate sales forecasts and using data insights to inform strategic decisions. 

• CRM and Commercial Acumen: Proficient in CRM systems and adept at aligning team efforts with business objectives to deliver measurable revenue growth. 

More than just work