JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

Overall Purpose of the Job

To manage and plan the pickup/delivery resources of the TGE Palletised Express Branch located at Altona North. The role will be responsible for supporting the Fleet Supervisors / Fleet Manager to ensure the safety, operational and financial performance of the transport operation. The overall performance will be dependent on the Fleet Controller maintaining systems and standards to ensure compliance with the TGE way.

Primary Duties & Responsibilities:

• Coordinate driver workforce planning and execute the day-to-day pickup/delivery tasks and maintaining customer expected DIFOT

• Support the operation on a day-to-day basis by making operational decisions based on the overall business objectives and coordinating available resources to ensure cost effectiveness

• Learn other functions of the fleet office to support the TGE Palletised Express Fleet team when others are absent

• Ensure all staff on site are appropriately inducted and trained by coordinating with the onsite compliance coordinator to ensure all staff have been trained appropriately before commencing duties

• Co-ordinate with other fleet controllers, general pickups and delivery requirements on an ADHOC basis with OSH partners

• Ensure that all administration systems, procedures and policies are understood and followed so as to ensure integrity of the financial reporting system and protection of the Company’s legal/financial and statutory position.

• Be responsible for providing daily reporting to TGE Intermodal customer base regarding delivery/pickup performance

• Maintain a basic understanding and working knowledge of all legislative compliance requirements (inclusive of environmental) that impact the business (training will provided where required)

• Ensure that site WHS is adhered to by conducting regular safety conversations, toolbox meeting, identifying and escalating hazards

• Ensuring appropriate use of driver TDA units to accurately track driver fatigue and movements

• Incident Management System – ensure preliminary incident reporting is entered in TRAC within a 24 hour period and escalated appropriately

• Work closely with the Fleet Supervisors / Manager to ensure service issues are rectified in a timely manner and provide support to the customer where required to ensure strong execution of service.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & careers

• Peer recognition awards acknowledge when you go above and beyond

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

We are looking to appoint a professional and dedicated Junior Accountant to our Finance team in our Maroochydore Head Office on a full time basis. This opportunity would be perfect for someone who has recently completed their degree and is looking for a long term career opportunity in a fantastic team environment. 

This position will be responsible for assisting with the day to day accounting activities within the Finance department, whilst also providing exceptional administration support to the Finance Shared Services team. 

Key Responsibilities Include: 

• Assisting with monthly Profit & Loss reporting for a portfolio of properties
• Standard end of month journals including accruals, revenue and reclasses for a portfolio of properties
• Expense allocations across the group
• Monthly Revenue, Balance Sheet and Bank reconciliations
• AR Receipting
• Attending to Finance Help Desk queries
• Assisting properties with all finance related queries
• Review reports from our Property Management System and identify any errors requiring correction before EOM

An exciting opportunity has become available for a Project Manager / Coordinator to join our Middle East, Asia & Pacific (MEAPAC) Talent & Culture Team.

This role is responsible for providing support to the Vice President – Organisational Effectiveness and Strategy, MEA PAC and the broader T&C team on strategic projects that align to our ambition of becoming a world-class provider of services and support for our Team Members and Hotels.

Initially commencing on a full time 6-month contract, this role will act as the project lead for our administration and process workstreams, supporting the project by setting deadlines, coordinating resources and stakeholders, assigning responsibilities and monitoring the overall program of change whilst producing consistent documentation and templates to support the growth of the MEAPAC region.

Getting to know the role and your responsibilities.

· Coordinate and collate policy, procedure, documentation and templates as it pertains to Talent & Culture across our region to establish best practice.

· Creation of consistent forms, templates and branding to ensure one harmonised way of working.

· Drive the digitisation process of forms in collaboration with IT / OneHR team to support optimised processes across the 3 hubs;

· Document and map the processes as it pertains to Talent & Culture across the 3 hubs with the ability to identify opportunities to streamline or optimise as required;

· In collaboration with the Digital T&C solutions team, support the roll out of a SharePoint site including the creation of documentation, training material or content as required;

· Prepare presentations for T&C leadership team to support projects;

· Develop project plans and regularly updates and maintaining timelines

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the Role

We are looking for fun, outgoing, and dedicated individuals to join our team of customer service consultants. Located at our Melbourne Airport Contact Centre, where every interaction is an opportunity to connect with our customers. In this role, you will be responsible for handling inbound customer interactions via phone, email, and chat.

We are currently seeking to fill multiple positions on both a full-time and part-time basis. While this ad primarily targets part-time positions, we encourage applicants interested in full-time roles to apply as well.

Training will be provided to ensure your success and confidence in the role.

What You’ll Do

• Address all customer queries promptly and professionally.
• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
• Holding a conversation while managing multiple tasks is crucial in this fast-paced role.
• Educate customers on how to use our self-service platforms effectively.
• Utilise our CRM systems to accurately capture customer data and service requests.

What You’ll Bring

You're a skillful communicator with a knack for adapting your style to different customer personalities and situations. Teamwork is second nature to you, and customer service is your north star. Comfortable with technology, you're adept at solving problems on-the-fly and can effortlessly multi-task across various systems. Most importantly, confidence in navigating technology is non-negotiable for you, especially in CRM systems and Microsoft Office Suite.

Successful applicants will be invited to complete an online assessment, a crucial step in our selection process. This assessment is your chance to showcase your skills and abilities, it's a great opportunity to demonstrate your potential and align your talents with the task featured in the role.

An Inclusive Workplace, Works for Everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our Recruitment Process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things to Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

SIXT Australia is on the lookout for Casual Vehicle Detailers to join the team on the Sunshine Coast.   

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

As our Sales Coordinator, you will play a vital role in managing incoming sales inquiries and converting them into successful business opportunities. Your responsibilities will include:

• Qualifying all incoming sales department phone calls and directing them to the appropriate sales representative based on the size and type of event.
• Monitoring the sales enquiry inbox and promptly actioning or distributing leads to the appropriate sales representative.
• Working reactively to convert leads and opportunities for group business, such as meetings, weddings, sporting and leisure groups.
• Assisting the proactive sales team in preparing proposals and contracts for clients, utilizing Opera Sales and Catering and ANAIS.
• Participating in prospecting research to identify new opportunities and conducting market research to source new meetings, conferences, and group business.
• Supporting the proactive sales team with confirming new business, including site inspections, quotes, contracts, and inquiries.
• Conducting regular market analysis to stay informed about trends.
• Having a complete understanding of the hotel’s sales vision, products, services, and rate structure to fulfill business objectives.
• Maintaining and building relationships with existing customers to ensure their business is retained.
• Assisting in managing the smooth running of the sales department through adequate and timely support.