This is an essential role in our marketing team. You'll be involved across all aspects of our team’s activity!

Key Responsibilities

• Assisting the global marketing team as required on the content strategy.
• Working with the Digital Marketing Manager and Content Specialists for Talent and Avec on targeted email marketing campaigns and workflows using marketing automation software.
• Assisting the Digital Marketing Manager with brand E socials through copy and graphics.
• Project manage and execute the Talent RISE marketing activities as required in the RISE strategy.
• Creating marketing collateral such as invitations, flyers and e-books as required.
• Supporting the Executive team with the creation of board pack presentations and other sensitive internal company information as required.
• Manage the Talent merchandise account including ordering and restocking, as well as assisting internal stakeholders with merchandise needs.
• Creation & editing of video & photo marketing content.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

We are seeking energetic and passionate Housekeeping Attendants to join our dedicated Housekeeping Team.

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience. 

Successful applicants will be required to:

• Service and clean assigned guest rooms ensuring that rooms are perfectly presented to hotel standard.
• Ensure all service areas are fully stocked with guest amenities, advertising material
• Report all maintenance/repair requirements and lost property following correct hotel procedures
• Ensuring all equipment is maintained, used and stored correctly
• Handle all amenities, chemicals and equipment according to WHS standards.

We are on the lookout for a Technical Delivery Lead. Our technical delivery leads work with our product, project and UI/UX teams to design and deliver technical solutions for our clients. Coming from a software engineering background, the technical delivery leads are stepping up into project co-ordination and architecture from hands-on implementation roles and engineering management. 

The ideal candidate will have extensive experience in technical solutions/architecture, particularly in delivering customer-facing digital products while collaborating with UI/UX, product, and technical teams.

A background in consulting is ideal, demonstrating the ability to work collaboratively with clients and stakeholders to design and implement solutions across various technologies is essential. Proficiency in cloud-native backend development using Azure and AWS, coupled with a strong understanding of digital channels (mobile, web, and portals), is required.

Key Responsibilities

Stakeholder Management

• Collaborate with senior business leaders, product managers, designers, and business analysts to understand business requirements and translate them into actionable technical solutions.
• Facilitate communication between technical teams and non-technical stakeholders to ensure alignment on project objectives and deliverables.
• Serve as the primary technical contact for stakeholders, managing discussions and decision-making to ensure expectations are met.

Architecture & Discovery

• Lead the discovery and design of greenfield solutions, evaluating technologies, frameworks, and architectures in collaboration with cross-functional teams.
• Develop solution designs that address business needs, prioritising scalability, performance, and security.
• Guide technical teams in adopting best practices in architecture and development to align with organisational standards and technology strategies.
• Coordinate with product, UI/UX, and technical implementation teams to ensure seamless platform design and delivery.

Technical Documentation

• Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, integration architecture, and API specifications.
• Ensure documentation is clear, detailed, and accessible to both technical and non-technical stakeholders.
• Review and refine technical documentation as part of governance processes, ensuring compliance with industry standards and policies.

Technology Leadership

• Design and implement solutions leveraging Azure and AWS backend services, ensuring optimal use of cloud resources for reliability and scalability.
• Stay informed about emerging technologies and industry trends, applying this knowledge to influence technical decisions and innovations.

We are looking for an Associate Database Administrator to join our Data Team to support the performance, integrity, and security of the organization's databases.

What is this role about?

In this newly created role it involves implementing, maintaining, and optimizing databases to ensure their availability, efficiency, and scalability. Also collaborates with development and infrastructure teams to support the database environment, monitor system performance, ensure data recovery and backup processes, and handle database migrations and upgrades.

Here's more of what you’ll work on:

• Define and enforce architectural standards for SQL Server, Oracle, PostgreSQL, MySQL, and other RDBMS to ensure consistency and best practices.
• Maintain and enhance the operational stability of all database systems.
• Implement performance monitoring and tuning strategies for SQL Server, Oracle, PostgreSQL, MySQL, and other DBMS.
• Work closely with stakeholders to understand and address customer needs, ensuring that database services align with business objectives.
• Manage collaboration and communication within the database team and across other teams to ensure seamless integration of database services

THE ROLE

• Analyse bank statements, credit reports and any other relevant information
• Make simple recommendations on commercial lending applications
• Make decisions on drawdown requests for Line of Credits and allowable variations to original credit decisions
• Work closely with Credit operations and Sales teams to achieve company outcomes

Our exciting Digital Sales Account Manager opportunity is a hybrid role responsible for retaining and selling Experian's leading Digital Advertising Marketing solutions, that is uniquely placed to solve client needs. This is a growth area in our business with substantial upside and will suit a experienced operator that's comfortable selling larger complex deals that offer tailored data solutions involving our proprietary tech and expert consulting. This team operates to service sophisticated use cases of our data solution, from new product development, expanding partner services to ad monetisation growth. Global exposure with coordinating and learning from global networks and markets to learn and implement best practices for the ANZ market.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

The Accountant will be a key contributor to the success of the business by providing crucial support to the Commercial and Operations team through cost control, reporting, forecasting, and financial analysis. This role will deliver valuable insights that inform strategic decision-making and drive business performance. With a strong focus on accuracy and analytical skills, the Accountant will collaborate across departments, contribute to continuous improvement initiatives, and play an integral role in the month-end and year-end closing processes. Additionally, the role ensures compliance with financial regulations and supports both internal and external audits.

Key Responsibilities

• Prepare accurate and timely financial and non-financial reports.
• Assess and manage financial risks to ensure robust control over business operations.
• Perform CAPEX process and maintain the fixed assets register.
• Prepare weekly, monthly and quarterly reporting packages, including KPI, P/L, B/S, Inventory, Operations and variance analysis.
• Managing and leading all inventory related accounts, ensure they are well prepared and reconciled.
• Business partner with the commercial and operation teams, identify areas for improvement, provide cost analysis and recommendations.
• Prepare BAS, FBT and other government reports.
• Engage in the preparation of budgets and forecasts.
• Provide ad-hoc analysis reports as requested.
• Assist Accounts Payable/Receivable and internal/external audits.

About the opportunity

Join our Xplor Pay vertical as an Account Management Administrator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the Xplor Pay Account Management Team leader, you will help us by providing efficient and effective support to our Account Managers and wider organisation. Some of the other responsibilities include:

• Perform general administrative duties.
• Maintain and update spreadsheets ensuring accuracy and confidentiality of information.
• Assisting with preparation of documents.
• Understands the system and default process and how the customer accounts should progress to endure the customers information is correct.
• Research required information using available resources.
• Follow up with customer and client correspondence where necessary.
• Collaborate with other team members & departments to ensure smooth workflow and effective communication.

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.

What you get to do in this role:

• Lead and design the digital transformation of Federal and state government health care, education and local government organisations
• Accelerate the scale and growth of the business by delivering transformational value to the Australian Public Sector through meeting and exceeding an assigned team quota 
• Set a high bar and example as a trusted advisor for your team and the wider Australia and New Zealand business, including the Senior Leadership Team
• Strategise and execute on vertical and horizontal sales strategies as part of a wider Public Sector Industry aligned and matrixed sales team
• Lead a team of three Director and Senior Director level sales managers who have five to nine individual contributors (Senior Account Executives) reporting to them. 
• Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the Australian Government
• Lead and inspire your team to bring ServiceNow’s People Pact to life through developing talent and managing consistent recruiting practices to attract, develop and retain the best talent
• Establish and nurture relationships at the highest levels of organizations 
• Manage accurate forecasting and communications on a daily basis 
• Drive customer success practices across your area 

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

About the Role:

As a TPG National Sales Data Analyst, you will assist the team in identifying, shaping and driving initiatives to maximize return on investment of existing capabilities and shape and deliver new sales opportunities. This is a great opportunity for an analytical individual to work with one of our key client partners - TPG - Vodafone and Lebara.

In the role you will effectively help manage, collect and interpret large volumes of data from multiple sources (in house reporting platform, customer sales data etc) to provide insights, ROI and trending reports that accelerate retail excellence for our client.

Your insights and recommendations, together with your supporting rationale, will influence and drive critical strategic and sales / commercial decisions, both internally and with our partner TPG. 

Benefits:

• An attractive total salary package including superannuation is on offer
• Flexible working arrangements
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, a well-stocked drinks fridge, and end-of-trip facilities 
• Great company culture with individual professional development pathways.

Tasks & responsibilities:

• Identify sales trends and provide recommendations to Field Sales Team and Customer Teams
• In depth interpretation of data that challenges assumptions and encourages ‘out of the box’ thinking
• Effectively manage all data requirements for our field sales and client service team as well as client partner
• Prepare category reports around sales, in store standards, space, ranging, promotional effectiveness etc.

About you:

• Relevant experience in similar role
• FMCG Consumer sales experience
• Advanced Excel skills and experienced in Tableau/PowerBI (or similar data visualisation tools)
• Enthusiastic and energetic team player
• Excellent written, communication and presentation skills
• Highly organised with a strong ability to prioritise  

If you'd like to join a fast-moving organisation that achieves extraordinary results, please submit your application by clicking on the 'Apply' button. Please note only shortlisted candidates will be contacted.

We are looking for an experienced Bartender to join our Restaurant team.  You will be responsible for running the Restaurant bar as well as crafting and serving a diverse range of beverages. You will run the beverage show from preparing your station, stock & equipment to presenting your creations for our guests.

We are currently seeking a Junior Accounts Officer to join our Real Estate Management Finance team based in the heart of Sydney’s CBD. Your primary responsibility will be to receipt large volumes of tenant payments and action email enquiries.

Your duties will include:

• Receipt large volumes of tenant payments
• Manage large volumes of emails, responding to tenant and internal client queries
• Daily bank reconciling
• Payment and suspense reconciliations
• Work collaboratively with the broader team to deliver memorable service

As a Technical Business Analyst at Bilue, you will act as a bridge between business stakeholders and technical teams, translating complex business requirements into actionable solutions. You will be instrumental in shaping product roadmaps, optimising processes, and ensuring seamless collaboration across multidisciplinary teams.

Key Responsibilities

• Requirements Gathering & Analysis: Collaborate with technical stakeholders to elicit, document, and prioritise requirements, ensuring a  logical solution that aligns to project goals and user needs.
• Agile Product Development: Work closely with product owners, designers, and development teams to define and manage user stories, acceptance criteria, and backlogs in agile sprints.
• Infrastructure & Mobile Expertise: Analyse solutions and be able to translate technical requirements for infrastructure and mobile, ensuring solutions are scalable, user-friendly, and aligned with best practices.
• Technical Collaboration: Partner with solution architects, technical leads and developers to clarify requirements, provide input on system design, and resolve any gaps or challenges during implementation.
• Stakeholder Management: Act as a key point of contact for clients, facilitating workshops, presenting findings, and ensuring high engaged and alignment throughout the project lifecycle.
• Process Improvement: Identify opportunities to optimise workflows and improve the efficiency of digital delivery processes, leveraging tools, and methodologies as needed.
• Documentation: Create and maintain clear, concise documentation, including business requirements, process flows, user journeys, and technical specifications.
• Risk Management: Proactively identify risks and dependencies, developing mitigation strategies to ensure successful project delivery.

What you’ll do

• Share product management expertise to be the go-to subject matter expert across customer, market, business and data insights
• Develop solutions that deliver value for customers and our business across all verticals in the carsales group (auto and non-auto) and which will scale into our international markets delivering 50M revenue per annum.
• Collaborate with partners to drive growth by identifying, pitching and delivering big ticket new product initiatives that solve problems for our media customers
• Work within a specialist media product team comprised of Product Managers, Engineers and AdTech specialists
• Own OKRs, vision, roadmap, discovery and delivery for media products in collaboration with the squad and key stakeholders

We are looking for a professional cleaner to join our amazing team for the long term and be responsible for cleaning the common areas of residential sites, such as lobbies, lifts, recreational facilities, carpark, and waste management which includes moving bins to council collection area and bins and garbage rooms sanitation.  

We provide our services throughout CBD, Eastern Suburbs and North Sydney (close to train stations).

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Liquor Team Member | BWS | Passionate About People

Leave your mark as a BWS Team Member!

You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way.  Wherever you are, chances are, there is a BWS store just around the corner.  We have over 1450 stores in 1450 local communities across Australia; that’s 1450 opportunities to join the BWS Team. 

Our Team are famous for being themselves and having fun. We’re looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other.  When you join BWS, you join a Team that is real, inclusive, and, of course, responsible. 

A day in your life as a BWS Team Member

• You’ll actively engage with customers by sharing your passion for our products and create special moments that your customers will remember
• You’ll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offerings
• You’ll make sure we have stock on our shelves so our customers have the best choices available
• You’ll maintain a safe and clean environment for your customers and teammates
• You’ll be responsible for upholding service of alcohol guidelines
• Importantly, you’ll be yourself and come as you are - BWS gives you the freedom to shine!

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You’ll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experience
• You’ll have good availability across the day, evenings and weekends
• You’ll have the ability to work both autonomously and as part of a team
• You’ll have a genuine interest in learning and expanding your product knowledge
• You’ll own your career. You want the opportunity to join a business where you can dream big about your future
• You don't mind increasing your daily step count - we're an active lot!
• You’ll want the opportunity to make your mark and leave a positive imprint in any role you grow into

The perks are good too! Grow your career within BWS and the wider Endeavour Group network.  An exclusive discount card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Work with Visa Managed Services: 

Visa Managed Services (VMS) is part of Visa Consulting and Analytics (VCA), the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and industry experience to develop fact-based recommendations to improve client performance.  

The VMS team is all about delivery, implementation, and execution.  We create squads of delivery consultants to embed within our clients’ organizations to help them deliver better results, faster. Managed Services is a fast-growing area of the Visa business where our people are the product – and the priority. 

This role will be under VMS to partner with our client, a major bank to deliver on their growth ambitions in Commercial Cards.  

About the role  

We are looking for a passionate Acquisition Manager to join and work within a team responsible for the management of Commercial Card products for one of our largest major bank strategic partners.

Based in our strategic partners amazing, state of the art office in Melbourne, you’ll be responsible for leading customer acquisition and engagement initiatives, working cross-functionally to deliver growth across the Commercial Cards portfolio. 

What you will be doing:  

• Define the Commercial Cards portfolio strategy, with a focus on acquisition and portfolio mix 

• Leverage data analysis and insights to support strategy development by understanding ongoing portfolio performance 

• Work cross-functionally with Marketing, Legal, Assurance and other value chain functions to plan for initiatives and campaigns to drive growth in the portfolio 

• Support the end-to-end execution of the identified initiatives and campaigns  

• Analyse portfolio and campaign performance to iterate on the strategy and ensure focus is on the right areas of the business 

• Oversee portfolio governance including budgeting, timelines, and resource management 

Work with Visa Managed Services:  

Visa Managed Services (VMS) is part of Visa Consulting and Analytics (VCA), the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and industry experience to develop fact-based recommendations to improve client performance.  

The VMS team is all about delivery, implementation, and execution.  We create squads of delivery consultants to embed within our clients’ organizations to help them deliver better results, faster. Managed Services is a fast-growing area of the Visa business where our people are the product – and the priority. 

This role will be under VMS to partner with our client, a major bank to implement strategic projects from within their business.   

About the Role  

As a Marketing Analyst working on credit cards at a major bank, you’ll play a key role in updating performance media and website .com creative assets to enable people to purchase Credit cards.  

This role is responsible for updating marketing campaign assets and ensuring accurate offers are in market. You’ll work with media and creative agencies, Go-To Market marketing teams, product and business stakeholders to deliver strong credit cards offers which help us to meet sales objectives.   

You’ll work collaboratively in a cross functional squad with content, UX, data and marketing teams. 

Key responsibilities:  

• Managing briefing, development and approval of digital marketing creative assets  

• Leading the offer change program and asset refreshes on ANZ.com 

• Developing audience segmentation strategies across onsite through personalised experiences to customers them navigate through the digital journey.   

• Pulling relevant digital levers through ongoing optimisation and testing to deliver sales and leads targets.  

• Collaborating with external digital agencies, Brand and Advertising and Product Marketing teams to ensure marketing campaigns have maximum impact on acquisition.  

• Working cross functionally with internal risk and legal teams to deliver flawlessly  

This is a field service engineering position, primarily based at Sydney Airport, responsible for maintaining and repairing Smiths Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are also essential requirements.

Duties And Responsibilities: 

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Proactively completing preventative maintenance tasks according to service contracts and schedules Responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicators
• Testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipmentsoftware
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less) 
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts 
• Installing new equipment, independently and alongside Smiths Detection’s programs and installations teams and various subcontractors and customer-stakeholders • Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing, in a timely and professional manner, independently
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT software tracking system
• Joining regular internal team meetings and safety briefings
• Ensuring that tools and testing equipment is maintained and calibrated
• Analysing field service data trends and recommending process and equipment improvements
• Contributing to continuous improvement projects and initiatives 
• Providing training and support to new joiners and junior-level field service team members
• Leading safe-work practices and ensuring the safety of junior-level field service team members
• Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
• Other duties as required

The Australian Financial Review is looking for a creative, innovative and well-organised Art Director to work across lifestyle and magazines. The role is primarily responsible for the art direction of the AFR’s weekly lifestyle liftout, Life & Leisure, taking ownership of visual concepts which work in print and online. Additional responsibilities include art direction for the AFR’s quarterly gloss Fin! magazine. 

In this role you will:

• Work closely with the Life & Leisure and Fin! Magazine editors and the editorial team to produce a quality liftout and magazine.
• Meet demanding weekly deadlines.
• Organise and direct cover shoots.
• Conduct extensive photo research to ensure all images are in keeping with the magazine's aesthetic.

• Join a market leading Fund
• Highly collegiate and engaged team
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia's largest profit-to-member superannuation funds.

We support nearly two million members, manage around $75 billion of funds, and are recognised as a responsible investment leader*. We believe that when members understand and engage with their super, they're more likely to have a better retirement outcome.

Our values and behaviours underpin everything we do at Rest. We want to Be Daring, Keep it Simple, Take Action, and Have Grit. To put it simply, we want our people to thrive and love the work they do.

About the Job

As a senior leader within Rest's member division, your role as the Head of Relationship Management - North will involve overseeing the strategic direction and operational management of the Northern Relationships Management team.

You will work closely with the Head of Relationship Management – South to support Rest's efforts in retaining and expanding our existing client portfolio by delivering world-class, strategic account management services to employers and members.

Your exceptional leadership skills will ensure team members consistently exceed client expectations, foster positive word-of-mouth, and increase referrals.

Reporting to the General Manager of Workplace Super, you will be a crucial ambassador for Rest in the external market.

At Rest, our purpose is to create super that our members love, and our mission is to make super simple. Your role is critical in achieving this.

• Lead the Account Management team (Northen) in cultivating strong relationships with key employers and stakeholders. This includes positioning Rest's products and services to deepen relationships, enhance member retention, increase awareness of Rest's offerings, and expand market share.
• Lead the Relationship Management Team (Northern) in building strong relationships with key employers and stakeholders to promote Rest's products and services, deepen relationships, enhance member retention, increase awareness of Rest's offerings, and expand market share.
• Develop and execute go-to-market strategies to ensure the successful adoption of Rest's products and services while maintaining high client satisfaction.
• Develop a comprehensive understanding of our employer client portfolio to support employer retention and consistently executing opportunities.
• Establish strong, long-term commercial relationships with our existing employers at the Executive level while identifying and pursuing new business development opportunities within the portfolio.
• Advocate for the voice of the customer (employer and member via an employer) within Rest and contribute to shaping employer and member value propositions that exceed expectations.
• Design and implement client strategies to optimise member engagement and meet MBFI obligations.
• Deliver engaging presentations and seminars to diverse audiences in person and virtually.
• Empower the team to drive continuous improvement initiatives and system adoption, optimising strategic outcomes and enhancing the employer experience.
• Promote the use of customer relationship management (CRM) systems and facilitate seamless transitions to new or related systems.
• Lead and inspire the team, fostering a culture aligned with Rest's values while promoting engagement and capability development.
• Collaborate with internal teams to ensure coordinated service delivery and alignment with strategic objectives.
• Drive a high-performance culture to ensure consistent achievement of team and individual key performance indicators (KPIs).
• Stay current on the workplace superannuation landscape and collaborate with the Member Team to develop strategies that meet or exceed market standards.
• Contribute to the broader Workplace Super leadership team by sharing market insights and leveraging data analytics to identify growth and innovation opportunities.
• Report on overall business performance regularly and represent the team in internal Senior Leadership Team (SLT) or Executive Leadership Team (ELT) forums as required.

Be in the heart of it all by joining our Front Office team of our Novotel & Ibis Hotels!

Reporting to the Front Office Manager, our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guest’s registration and departure.

What does an All Rounder's role entail?

• Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay. 
• Maintain accurate Guest accounts, ensuring all charges are accurate and posted in a timely manner.
• Attend to incoming calls via the switchboard in a professional and polite manner.
• Maintain strict security procedures, ensuring Guest confidentiality and safety.