We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Three Trader is seeking a talented and creative Web Developer to join our dynamic team. As a leading player in the trading technology sector, we strive to create innovative and user-friendly web applications that meet the needs of our clients. In this role, you will be a key contributor to the development and maintenance of our web platforms, working closely with designers, product managers, and other developers to deliver high-quality solutions. The ideal candidate should possess a strong understanding of web technologies and a passion for coding and problem-solving. You will have the opportunity to work on diverse projects, utilizing the latest tools and practices in web development. This role offers a collaborative environment where your ideas will be valued, and you will be encouraged to take ownership of your work. If you have a desire to make an impact through your web development skills and are excited about the opportunity to grow with a company at the forefront of the trading industry, we invite you to apply. Join us at Three Trader, where your skills and creativity will play a vital role in shaping the future of trading technology.

Responsibilities

Design and Functionality:

• Conceptualize and design key web elements to ensure seamless functionality and alignment with user needs.
• Collaborate with cross-functional teams to translate business requirements into engaging web features.

Development and Maintenance:

• Assist in the development and build of key web components across the company website.
• Troubleshoot and resolve technical issues arising during day-to-day website maintenance。

Optimization and User Experience:

• Continuously analyze website performance to identify opportunities for improvement.
• Implement changes to optimize usability, accessibility, and user engagement based on UX principles and data-driven insights.

Testing and Quality Assurance:

• Conduct thorough testing of web elements to ensure they function as intended.
• Maintain consistency in design and performance across devices and browsers.

• Bachelor's degree in Computer Science or a related field.
• Proven experience as a Web Developer or similar role.
• Strong proficiency in HTML, CSS, and JavaScript.
• Experience with front-end frameworks such as React, Angular, or Vue.js.
• Familiarity with back-end programming languages such as PHP, Python, or Node.js.
• Understanding of database management systems and SQL.
• Excellent problem-solving skills and attention to detail.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

Newly rebranded and refurbished The Sebel Sydney Martin Place situated at the heart of Sydney CBD, is looking for a Part-Time Guest Service Agent to join their team in delivering Sebel signature service. 

What will you be doing?

• Deliver service excellence, from check in to check out and everywhere in between with a ‘nothing is too hard’ attitude.
• Be the first point of contact for guests and visitors
• Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times 
• Answer all telephone calls in a professional manner according to brand standard
• Reconcile cashier floats at the completion of each shift.
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program   

• Permanent, Part time 18 hours per week
• $75,252.28 per annum (pro rata) plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Homestead Community and Learning Centre.

What you’ll be doing:

• Manage and maintain appropriate systems to ensure effective and efficient day-to-day administration of programs including general correspondence, meeting minutes, purchasing, invoicing, document management, collation of data and reports. 
• Supporting administration of the Centre’s booking system (Bookable), including point of contact enquiries, maintenance of the booking system and administration of accounting processes.
• Administer the Centre’s learner enrolments, including the processing of enrolment forms and payments
• Ensure effective and efficient day-to-day operation of the Homestead Community and Learning Centre as per the Operations Manual.
• Manage customer service requests, complaints, general enquiries and transactions (where appropriate).
• Assist in the coordination of volunteer and program staff. 
• Assist in the compilation and delivery of marketing content including collation of information and maintaining relevant databases
• Manage the design and data entry of databases as required particularly maintenance of the Social Planet enrolment database.
• Help promote and support the participation of a wide range of users in the facility and Council programs through collaborative approaches and maintenance of day-to-day facility operational functions.

The skills and experience you’ll bring to the role:

• Previous experience working in an administrative role and demonstrated experience and aptitude in dealing with members of the public. 
• Well-developed interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers, management and employees at all levels within the organisation.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently. 
• Knowledge and/or proficiency in the use of facility booking or administration systems within a community setting.
• Proficiency in the application of standard office administration and clerical procedures and practices.
• Demonstrated ability to communicate both verbally and in writing with a broad range of people from diverse backgrounds and cultures. 
• Demonstrated ability in dealing with difficult situations, resolving problems and presenting a positive image of Council.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

• Providing exceptional customer service by responding to guest requests promptly, efficiently and courteously throughout the guest journey
• Being the guests key contact throughout their stay - you will conduct check-in, check-out, luggage assistance, phone assistance and provide tourism information
• Promoting and up-selling hotel facilities through strong product knowledge
• Maintaining a high level of professionalism and ensuring all procedures are followed 
• Ensuring the highest standards of privacy and confidentiality are maintained throughout the guest stay
• Maintaining strong attention to detail when handling guest accounts, processing payments and reconciling your transactions

Our new Sales Executive is responsible for maximizing total revenue potential for the Hotel across the Events & Business Groups market segments with a focus on the acquisition of new business. You will build and maintain strong relationships with event and groups bookers, ensuring every event is a success.

Your key responsibilities:

• Handle incoming event leads professionally through all channels.
• Provide detailed event and business group proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Coordinate and host familiarisation and site inspections.
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
• Prepare and deliver event information to event coordinator, ensuring accuracy of information, as well as assist in event coordination where required
• Build and maintain new and existing client relationships
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business

Role Summary:

This role would support the HRBP Sr Director to execute the Talent Strategy for the respective BU/Function &/or country including organisation design and restructuring, workforce KPIs for org shape, hiring, headcount, location and skills advising on region- and country- specific requirements for a successful implementation.

Key Responsibilities:

• Enable and support BU/Function leaders & people managers in specific
• BU/Function of medium complexity &/or region to bring ServiceNow values and People Pact to life.
• Support HRBP leadership to assist with driving initiatives at scale that are aligned to the BU or Regional Strategy.
• Design and deliver HR programs and policies functionally and regionally as relevant
• Develop and execute action plans for the respective BU/ function&/or region to drive improvement in employee engagement
• Provide HR policy, process and/or program advice and coaching to employees and managers
• Drive rhythm of business processes (e.g Performance Management, ACR’s, talent review) in a specific BU/Function &/or country including acting as a local contact for implementation of prioritised initiatives, high impact programs and products where country nuance is required.
• Support HRBP Sr Director on Org Design initiatives and ensure business rationale for the Re-org meets legal needs, this would also include briefing leaders on country specific processes and negotiating severance terms with employees
• Support acquired entities with initial onboarding and offboarding activities as needed
• Support people managers and employees (up to 500*) – e.g., via conducting regular check-in meetings with people managers in critical roles and assisting people managers and employees with complex activities
• Advise people managers on nuanced employee needs including advising on regulatory requirements
• Continuously innovate and optimise processes and products and help drive seamless service delivery for employees and managers including the creation of local or regional policies with the necessary COEs
• Partner with employee relations to address employee grievances, performance cases, workplace disputes, compliance issues & other sensitive matters.
• Provide escalated assistance to Global People ticketing team to resolve complex HR inquiries
• Act as a culture champion, regionally and functionally, working with leaders / managers to drive high-levels of engagement.

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

The Software Engineer role is responsible for delivering high quality code in a timely manner while working with the Tech Lead and Engineering Managers to design solutions as appropriate. Working in an agile environment you bring excellent problem-solving skills while delivering quality software. On a day-to-day basis the Software Engineer is actively helping enhance the continuous improvement of our technical delivery and agile processes while positively contributing to discussions and team dynamics. The Software Engineer will proactively seek to learn and grow on the job to push the quality of the team's delivery forward. The Software Engineer is responsible for delivering high quality application, automation and testing code in accordance with industry best practice and OFX guidelines.

What you do

• Work closely with the Tech Lead and Engineering Manager in delivering code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Ensure you take ownership of work and collaborate effectively with the team. Seek clarification from Engineering Manager, Tech Lead and senior engineers.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the Engineering Manager and Tech Lead to create solutions and conduct spikes when required.
• Participate in code reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.
• Document solution proposals, decisions and guides to troubleshoot and maintain systems we own.
• Stay curious and learn and acquire skills on the job.

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

The Software Engineer role is responsible for delivering high quality code in a timely manner in
accordance to the requirements laid out by the architects and technical leads. Working in an agile
environment you will provide technical expertise and support while delivering quality software. On a
day to day basis the Software Engineer is actively contributing to the continuous improvement of our
technical delivery and participating in the agile processes while positively contributing to discussions
and team dynamics. The Software Engineer is responsible for delivering high quality application,
automation and testing code in accordance with industry best practice and OFX guidelines.

What you do

• Work closely with the Tech Lead and senior engineers to deliver code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Participate in a collaborative working environment and contribute positively to a high-performing team.
• Identify complex areas of code that require refactoring and technical debt and ensure these are addressed as appropriate.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the solution and application architects to create solutions and conduct spikes when required.
• Participate in design reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.

The Director of Corporate Communications reports to the Head of the function in the Australia, New Zealand and South Pacific cluster. The role is responsible to develop and execute compelling and strategic communications campaigns, that help our stakeholders (internal and external) to understand the value Visa can bring, and advance delivery of our business goals.

This role:

• Will develop and deliver two-to-three broad corporate communication campaigns over the course of the year – each campaign built around a connected set of moments and with delivery of the associated tactics:
  • Working with internal and external stakeholders to conceive and create the outputs that deliver engagement with key audiences
  • Seeking out the stories and opportunities for thought leadership that can make the campaign stand out from the status quo
  • Creating moments that connect with Visa’s clients, employees and industry stakeholders
• Work with colleagues in the Comms team to manage day-to-day media relations and issue management
• Work with the Head of the function in market to set the internal communications strategy and the regular touchpoints to deliver it, including monthly town halls, leadership and strategy forums and other culture-driving activity.

We are a small but nimble team, and all work across audiences and channels to achieve the best possible outcomes for the business and our audiences. This role collaborates closely with regional and global Comms colleagues.

The successful candidate will be an experienced and thoughtful Corporate Communications professional, with a history of delivering Communications campaigns that reach below the top layer of awareness, think long-term and can find connections to build bigger stories out of seemingly disconnected parts. The successful candidate will need to be fast-moving and adaptable, flexible in their thinking and ready to help the team and the business refocus and move on quickly as required.

Why this is important to Visa

We are seeking an outstanding candidate to help us advance and protect Visa’s reputation and drive business growth across Australia, New Zealand and the Pacific Islands.

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your Role

Reporting to an Operations Team lead within Payment Operations, the Settlements Officer will be responsible for various tasks spanning the Payment Ops group including but not limited to, incoming and outgoing payment reconciliation, outward payment batch processing, Investigation/Trace/Recall of customer funds in accordance with company policies, and commercial and consumer team requirements.  Daily calculation of funding requirements to ensure sufficient balance in Accounts to meet daily payment obligations.

This position is accountable for contributing to effective Operations & Settlements procedures and processes that balance OFX’s operational, financial, and reputational risk associated with its incoming receipts, outgoing payments and global payment methods.  The Settlements Officer supports ‘direct to client’ focused practices that position OFX for scalable, profitable business growth.

This role is also responsible for the day-to-day enquiries from internal service and dealing teams in relation to operational issues, which include the receipt and settlement of customer transactions, investigation of payment instructions, status of payments and location of funds.

What you do

• Performing daily incoming payments reconciliations
• Perform outgoing payment processing operations and payment exceptions
• Serve as contact for internal and external stakeholders, while responding to and escalating issues appropriately
• Perform unallocated funds procedure and processes
• Analyze and drive to completion open items as they relate to payments and investigation activities
• Customer and bank liaison as needed for investigation of payment instructions or location of funds
• Continually review back-office operations for continuous process improvement and automation; support strategic initiatives including definition of process, controls and associated system requirements
• Ensure policies and procedures are followed to mitigate risk and fraud
• Liaise with financial institutions and assist in payment resolution
• Communicate efficiently with Global Treasury and Cash Management teams to ensure incoming receipts from and outgoing payments to customers are accurately managed and forecasted in cash balances.
• Align with the corporate strategy and priorities; actively participate in the development of the department’s procedures and processes and continuous improvement
• Ensure all documentation is updated and accessible, service levels are maintained, and adhere to all established procedures and controls
• Understand the competencies required for successful job performance and utilize this knowledge to coach and develop team members as well as to identify training needs
• Energize and inspire colleagues – generating excitement, a sense of pride, and a drive to excel
• Build and maintain relationships at all levels both within and outside the organization
• Identify ways to improve productivity and efficiency, while also utilizing relevant internal technology to efficiently manage Operations needs and deliverables
• Work together with the other colleagues in the Operations department globally to create a cross-functional, collaborative, high-performing team
• Monitoring of internal and customer email mailboxes and responding in a timely manner
• Assist with ad-hoc projects and IT change requests

Starbucks Baristas personally connect with, laugh with and uplift the lives of our customers – even if just for a few moments. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a barista at Starbucks!

No day will be the same as a Starbucks barista, from taking customer orders to handcrafting beautiful beverages, including coffees and frappuccinos. We’re all about great teamwork, customer connections and exploring your creativity. 

To be a Starbucks barista 

We'd love to hear from people with:

• High levels of energy and enthusiasm with a can-do attitude

• An openness to getting the job done and helping your team in a dynamic retail environment

• A genuine passion for creating memorable and unique moments of connections with customers

• A willingness to learn and strong interpersonal skills

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

If you are passionate about joining the Starbucks team, apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Please note, your application will also be considered for nearby stores, so you are not required to apply to multiple stores at once. 

We care about the effort you have gone to submit an application & have a personal commitment to respond to every applicant.

• 9 month contract, ending September 2025
• 38 hours a week (full time) Monday to Friday, 8am to 4pm, 1-2 weeks on site paid training, no call center experience required
• Primarily home based role, come to the Parramatta office once a week for paper based work
• $53,540 annual pro rata + Super + Employee discounts

About the Accor Group

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle. We pride ourselves on our 40+ brands, which include the Novotel, Mercure, Mantra, Ibis, Adagio, Sofitel, Pullman, Sebel & Fairmont.

Our Business

With over 400,000 loyal members, Accor Plus is the subscription arm of Accor’s Asia Pacific business. We offer a paid loyalty subscription product to our loyal customers, who enjoy amazing benefits & exclusive offers at over 800 of our Hotels.

About the Role

Working on a 9 month contract & you will work full time hours Monday to Friday, where you will primarily receive inbound sales & service enquiries, from both potential customers & existing members.

Reporting to the Service Team Manager, you will be part of the Parramatta Hybrid team, assisting with a range of enquiries relating to the Accor Plus Loyalty Program. Our enquiries include inbound sales calls regarding our Loyalty Program, concerns/complaints from existing members and additional requests about our Loyalty product. More specifically, you will:

• Receive inbound calls from customers, where you will practice amazing customer service
• Show strong resilience & problem solving, helping resolve complaints from our members
• Use multiple systems (in addition to the phones), replying to customers via our Email & Social Chat platforms 
• Come to the Parramatta office once a week to attend to manual paper based work (sending out new cards to customers etc)

About You

No previous call center experience required! Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

• Work full time, Monday to Friday, between 8am & 4pm
• Be comfortable receiving calls & have the ability to provide amazing service, on each & every call
• Strong communication skills, both verbal & written, in order to respond to Email/chat box enquiries 
• Commute to the Parramatta office, at least once a week, to attend to on site paper work
• Comfortable working on a 9 month contract, with no guarantee of extension 

Why Us?

Enjoy full support and personalised training program, plus ongoing development and coaching from our supportive managers to help you succede in your contract. Other benefits include:

• Enjoy a predominately home based role, after our initial training

• FREE Accor Employee discounts

As a Personal Assistant, you will provide exceptional administrative and operational support to the Director and wider Store Operations team to ensure the efficient flow of correspondence and information between various stakeholders. You will enjoy a high level of autonomy and problem solving across a diverse range of tasks.

What does the role look like?  

• Maintain oversight of the Director's portfolio to provide input and be involved in daily decision making
• Provide support to the Director in a professional and efficient manner
• Assist in the creation and preparation of internal and external correspondence and documents, ensuring they are treated with the strictest professionalism and confidence
• Assist in delivering effective and efficient meeting management, including preparation, execution and meeting follow up activities
• Analyse and consolidate data into meaningful reporting and professional presentations 
• Build and maintain positive relationships with cross-functional teams and relevant stakeholders across hierarchy  

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Adelaide.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

About Us

Spacetalk is an Australian technology company dedicated to creating innovative and life-enhancing connected wearables, mobile services, and software for families and seniors. Alongside our award-winning wearables, we operate Spacetalk Mobile, an MVNO service that ensures seamless connectivity for our users. As we transition from a hardware-led business to a software-first SaaS model, we're leveraging data, sensors, and predictive analytics to deliver even greater value. Our products and services enable people to stay connected, safe, and engaged no matter their age or stage in life. With a growing global presence and an expanding product line, Spacetalk is rapidly evolving as we scale our international footprint. 

About The Role
As the Product Marketing Manager, you will play a pivotal role in driving retention and growth for Spacetalk Mobile (MVNO). Reporting to the VP of Marketing, this is a high-impact, high-accountability position within a turnaround environment where results matter. Direct telco marketing experience, expertise in regulatory compliance, and an awareness of industry standards are essential to succeed in this role. You’ll be responsible for owning and executing all marketing activities for the MVNO business, including campaign planning, offer development, pricing strategies, and customer engagement. You’ll collaborate closely with cross-functional teams to deliver campaigns that resonate with our customers and achieve our business objectives. 
 

What You'll Do:

• Retention and Growth Campaigns: Plan, execute, and optimise customer retention and acquisition strategies, ensuring alignment with business goals. 

• Data-Driven Marketing: Leverage customer insights and analytics to design effective Klayiyo campaigns and targeted messaging. 

• Pricing and Offers: Develop and manage pricing strategies and promotional offers to optimise ARPU and customer satisfaction. 

• Cross-Functional Coordination: Work closely with product, sales, and engineering teams to ensure cohesive marketing initiatives. 

• Customer Experience: Enhance customer lifecycle communication and engagement to improve retention and reduce churn. 

• Performance Tracking: Measure, analyse, and report on campaign performance, identifying areas for improvement and scaling successes.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

• Deep knowledge of the MVNO/telco industry, including market trends, customer behaviors, and competitive dynamics. 

• Proven experience managing marketing automation platforms (e.g., Klaviyo), analytics tools, and CRM systems. 

• Ability to thrive in a fast-paced turnaround environment with a focus on delivery and accountability. 

• Strong stakeholder management and communication skills to drive collaboration and influence outcomes. 

• Minimum 5 years of marketing experience, preferably in telco or a related industry. 

• Competitive salary with performance-based incentives. 

• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 

• Flexible working environment with a hybrid model of remote work and office presence. 

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 

• Career progression opportunities as Spacetalk continues to scale. 

Why Join Us? 

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate—are embedded in how we work and grow together as a team. 

You’ll have the opportunity to shape the future of Spacetalk Mobile and make a measurable impact on a fast-evolving business. This role is your chance to drive impactful change, leading how we deliver connected, data-driven solutions to our customers globally. 

If you’re ready to lead and contribute to a fast-growing, purpose-driven company at the forefront of family safety technology, we’d love to hear from you! 

About Us

At Spacetalk, we’re pioneering the future of family safety and connectivity through innovative wearables, mobile services, and software. Our product ecosystem—ranging from kids' and seniors' smartwatches to our central Spacetalk App—empowers families to stay connected and safe at every stage of life.

We’re entering an exciting growth phase, transitioning from a hardware-led model to a software-first SaaS approach. With over 100,000 app downloads and 40,000 monthly engaged users, we’re expanding globally, and our MarTech function plays a pivotal role in scaling our operations and driving impactful engagement.

About The Role

As the Loyalty and MarTech Manager at Spacetalk, you’ll be at the forefront of our customer engagement strategy, leveraging technology to create seamless, personalised, and impactful customer journeys. This role is critical in managing developing customer lifecycle program and optimising our MarTech stack, including Klaviyo and other integrated platforms, to drive customer retention, loyalty, and growth.

You will play a leadership role in defining how we use data, technology, and analytics to transform customer experiences while ensuring alignment with Spacetalk’s strategic goals. The ideal candidate thrives in a fast-paced, turnaround environment and brings a hands-on, results-driven approach to everything they do.

Key Responsibilities

Technology & Data Management

• Manage and optimise the MarTech stack (e.g., Klaviyo CRM, analytics tools) to enable data-driven decision-making.
• Ensure seamless integration and scalability of tools to support Spacetalk’s growth, particularly as we expand our MVNO services.
• Oversee data collection, cleaning, and governance to ensure security and actionable insights.

Customer Engagement & Campaigns

• Develop and execute personalised marketing campaigns to drive retention, loyalty, and lifetime value (CLV).
• Create dynamic customer segmentation strategies to tailor communications and enhance user experiences.
• Conduct A/B testing to refine messaging, timing, and channels for maximum impact.

Customer Experience (CX) Innovation

• Continuously analyse and improve customer journeys across all digital platforms, including the Spacetalk App.
• Collaborate with cross-functional teams to identify and address friction points in the customer experience.
• Implement loyalty and retention initiatives that deepen engagement and reduce churn.

Performance Analysis & Reporting

• Build advanced reporting dashboards to track and optimise campaign performance, churn, and ROI.
• Leverage predictive analytics to anticipate customer needs and inform strategic decisions.
• Provide actionable insights to the marketing and product teams to guide future initiatives.

Leadership & Collaboration

• Act as a central point of contact between product, engineering, sales, and marketing teams to ensure unified execution of campaigns.
• Manage relationships with third-party vendors and external partners to maximise tool utility and performance.
• Advocate for and implement best practices in MarTech management, ensuring Spacetalk remains at the forefront of innovation.

Scalability Focus

• Future-proof Spacetalk’s MarTech stack by identifying and implementing emerging solutions to meet growing global demands.
• Establish scalable processes to streamline campaign management and reporting.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

Key Qualifications

• 5+ years in MarTech, CRM management, or a similar role, preferably in consumer tech, SaaS, or telco sectors.
• Hands-on experience with Klaviyo, CRM systems, analytics tools, and campaign automation platforms.
• Proven ability to use data to inform decisions and drive measurable outcomes.
• Strong understanding of customer journeys and strategies to enhance retention and loyalty.
• Exceptional collaboration and communication skills, with the ability to influence cross-functional teams.
• Adept at identifying opportunities for improvement and implementing creative solutions.

• Competitive salary with performance-based incentives.
• Progressive leave policies, including paid parental leave, community service leave, and birthday leave.
• Flexible working environment with a hybrid model of remote work and office presence.
• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth.
• Career progression opportunities as Spacetalk continues to scale.

Why Join Us?

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate are embedded in how we work and grow together as a team. You’ll be joining a company that is at an exciting phase of growth, with the opportunity to make a meaningful impact on both the business and the lives of our customers.

If you’re ready to elevate customer engagement and drive results through data-driven digital marketing and retention strategies, we’d love to hear from you.

Apply today and help Spacetalk make a lasting impact in the lives of our customers!

About Us

At Spacetalk, we're redefining family technology and safety through innovative digital solutions. As we transition from a hardware-led revenue model to a software-as-a-service (SaaS) platform, our mission is to deliver seamless experiences that connect families at every stage of life. Join us during this pivotal phase of growth and help shape our brand, enhance our customer engagement, and drive the next generation of family technology.

About the Role

We’re looking for a Brand and Content Manager to play an instrumental role in Spacetalk's brand evolution and customer engagement strategy. Reporting directly to the VP of Marketing, this position will develop propositions, lead the go to market across categories and develop compelling content that connects and converts new and existing customers to ensure our customers experience the very best of Spacetalk.

What You’ll Do:

• Design and execute marketing campaigns across multiple channels to drive brand awareness, customer acquisition, and user engagement.
• Develop and implement marketing strategies specifically for Spacetalk’s App, enhancing customer interaction and app adoption.
• Lead strategies to maximise retention within Spacetalk Mobile, with a data-driven approach to improve customer satisfaction and loyalty.
• Manage and optimise messaging for firmware updates, ensuring users are informed, engaged, and able to make the most of product upgrades.
• Work closely with internal teams to develop and implement a refreshed brand identity, aligning marketing communications and customer touchpoints with our new vision.
• Craft engaging, informative onboarding content for customers, ensuring they feel supported, valued, and empowered as they engage with Spacetalk’s products and services.
• Experience producing and implementing content to be used for social, website, App, SMS, EDM's that enhance the customer experience.

• Proven experience in delivering effective brand and content marketing campaigns and initiatives.
• Experience with app or mobile product marketing, ideally in a SaaS, tech, or retail customer-focused environment.
• Strong understanding of customer retention strategies, with experience in analysing data and creating actionable insights to improve customer lifetime value.
• Ability to develop clear, impactful messaging across multiple touch points, from firmware updates to product onboarding.
• A proactive problem-solver who can work independently and collaboratively within a lean, dynamic team environment.
• Strong understanding of customer journeys and strategies to enhance retention and loyalty.
• Exceptional collaboration and communication skills, with the ability to influence cross-functional teams.

• Competitive salary with performance-based incentives.
• Progressive leave policies, including paid parental leave, community service leave, and birthday leave.
• Flexible working environment with a hybrid model of remote work and office presence.
• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth.
• Career progression opportunities as Spacetalk continues to scale.

Why Join Us?

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that connect and empower families through seamless technology.

Our Values—Innovate, Engage & Elevate—are at the heart of how we work and grow together as a team. You’ll be joining a company in an exciting growth phase, with the opportunity to make a meaningful impact on our brand, digital growth, and the experiences of our customers.

If you’re ready to lead brand activation, engage customers, and drive results through creative digital growth and retention strategies, we’d love to hear from you.

Apply today and help Spacetalk create lasting connections for families around the world!

Purpose of the role

The Sales Support Executive role will be responsible for the tracking and analysis of sales.

A key responsibility of the role will be to support the account team with administrative management of promotions, price and product detail.

Proven experience in sales; experience as a sales support executive or in other administrative positions will be considered a plus.

KPI's

• Updating & Analysis of daily sales across the business  

• Management of promotional plan – management of promotional grid, loading & reviewing in trade spend system & customer system
• Reviewing promotional ROI
• Maintenance of promotional booking Forms for states and MSOs

• Management of product data New Line Forms & Internal master data
• Price maintenance & paperwork

• Building briefing materials for the field force
• Management and uploading of street funds 
• Adhoc tasks

Personal Leadership

• Effective communication across the business
• Consistently sets the standard for behavior with own actions and behaviors
• Lives and champions TCCD Business Values and challenges inappropriate behaviors
• Makes well considered, informed decision, and follows through decisively with actions
• Prioritises tasks and manages time effectively to meet deadlines maximize personal productivity
• Displays resilience and perseverance when confronted by considerable obstacles and setbacks
• Exerts positive influence to meet objectives and build effective relationships

Key Relationships

• National Business Manager
• National Account Manager
• Operations team
• Field team

Key Challenges

• Conflicting priorities / time management
• Adapting to changing business priorities

Skills and Qualifications

• Exceptional attention to detail
• Analytic skills
• Strong IT skills (technical)
• Strong MS Office skills esp. Excel
• Ability to prioritize and manage time effectively
• Field or retail experience will be highly regarded

Personal Attributes

• Self motivated and energetic
• High level of written and oral communication skills
• Ability to work limited supervision when required
• Works effectively in a team environment

About the Role:

Coty is a global leader within the beauty industry and their unrivalled portfolio includes some of the most coveted brands in the categories of Colour Cosmetics and Skin & Body Care including Bourjois, Covergirl, Max Factor, Rimmel, Sally Hansen and many more.

Working in partnership with Coty, Clemenger Field Marketing is looking for an enthusiastic and proactive Casual Sales Merchandiser covering the South East Melbourne area.

In this role you will be responsible for managing a territory of stores and completing a wide range of tasks that provide sales solutions for our client that drives sales through product exposure. This will include ticketing, creating POS displays, ensuring products are displayed neatly in accordance with the provided layout (Planogram) as well as liaising with store staff and negotiating shelf space with store managers.

Offering approximately 5-10 hours per week across Monday - Friday.

Your responsibilities will include:

• Creating Point-of-Sale Displays (POS)
• Implementing Planograms
• Ticketing & pricing of stock
• Shelf management
• Negotiating shelf space
• Data reporting and feedback

To be successful in this role you will need:

• Access to a reliable car and a current Australian Drivers Licence.
• Excellent communication skills and the ability to build strong relationships with stores
• High level of attention to detail
• Computer/tablet literacy 
• Previous merchandising or retail experience is desirable
• A reasonable level of physical fitness, able to occasionally lift and carry up to 10kgs and stand for long periods of time.
• Great time management and a positive attitude!

If you want to be a part of an energetic team, submit your application along with your resume by clicking on the “Apply Now" 

Please note only shortlisted candidates will be contacted.

Immediate start!

Creative Activation is on the lookout for superstar retail merchandisers to join our dedicated team for our client, Coles, as part of the CRT team.

Merchandising experience preferred however, the right attitude is essential! You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing.

If you are an independent and driven individual with the ability to prioritise tasks and manage time effectively, we want to hear from you!

Benefits:

• Competitive hourly rate $31.68/hour + superannuation
• Family friendly flexible hours
• Monday to Friday – no weekends!
• Work close to home
• Great team culture and opportunities for career progression
• Ongoing training and development
• Employee Recognition Program

To be successful in this role, you’ll need to:

• Be self-motivated, adaptable, and resourceful
• Have excellent communication and organisational skills
• Be able to lift up to 15kg
• Have flexible availability on weekdays
• Available to work Fridays

This role is available to start ASAP!

Due to the high volume of applications, only shortlisted candidates will be contacted. 

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Must be able to work night shift 

What's in it for me?  

So much! Check out some of the benefits below:  

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability 
• Free and comfortable GYG uniforms and exclusive merch 
• Heavily discounted GYG meals 
• Comprehensive training and support to set you up for success 
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family 
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have: 

• Leadership or supervisory experience in a fast-paced environment 
• A track record of providing outstanding customer service 
• Completed or willingness to complete Food Safety Supervisor certificate 
• Completed or willingness to undertake Responsible Service of Alcohol course 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available:

• Saturday and Sunday from 11pm to 7am