Responsibilities

• Manage, monitor and manipulate the server farm behind ServiceNow cloud
• Work directly on or with the servers to enable and optimize capacity utilization for the ServiceNow customer base
• Enhance processes and tools necessary to simplify and provide consistent project execution
• Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation

This role reports to the Senior Director, Global Employee Customer Management Leader.

The successful candidate will be responsible for day-to-day operations of a well-established regional SME team within our Global Customer Support organization.

This includes providing in-person leadership to managers, technical support engineers, interfacing with Development on customer impacting enhancements and fixes, recruiting and development of support staff, and meeting or exceeding SME team key performance indicators.

The successful candidate will also have responsibility for leading efforts in developing and implementing world class technical support services, knowledge base content, best practices and methodologies to deliver unsurpassed service and support.   

Responsibilities 

• Listen and drive the best possible internal employee experience and to recruit and retain the best technical talent possible
• Partner with local leadership both within and outside the support organization to provide an exceptional Customer and case support experience including real-time phone and web channels
• Develop and effectively drive local initiatives to help meet our Global Customer Support objectives as measured through key results including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), aging backlog, NPS, engineer productivity, and to keep customers informed through the case relief process Responsible for People Management, including managing multiple managers, hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and managing attrition and training.
• Participate in and provide oversight to Change Management as it relates to Customer and Technical Support.
• Own and bring to conclusion, customer escalations by working with cross-teams in Support, Development, and Operations teams
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with internal and external customers.
• Understanding the ServiceNow platform and its components
• Manage major operations outages and communications to the customers. Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement. 
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage the company’s and department’s vision, goals, mission and values. 

Starbucks Baristas personally connect with, laugh with and uplift the lives of our customers – even if just for a few moments. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a barista at Starbucks!

No day will be the same as a Starbucks barista, from taking customer orders to handcrafting beautiful beverages, including coffees and frappuccinos. We’re all about great teamwork, customer connections and exploring your creativity. 

To be a Starbucks barista 

We'd love to hear from people with:

• High levels of energy and enthusiasm with a can-do attitude

• An openness to getting the job done and helping your team in a dynamic retail environment

• A genuine passion for creating memorable and unique moments of connections with customers

• A willingness to learn and strong interpersonal skills

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

If you are passionate about joining the Starbucks team, apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Please note, your application will also be considered for nearby stores, so you are not required to apply to multiple stores at once. 

We care about the effort you have gone to submit an application & have a personal commitment to respond to every applicant.

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

The Software Engineer role is responsible for delivering high quality code in a timely manner while working with the Tech Lead and Engineering Managers to design solutions as appropriate. Working in an agile environment you bring excellent problem-solving skills while delivering quality software. On a day-to-day basis the Software Engineer is actively helping enhance the continuous improvement of our technical delivery and agile processes while positively contributing to discussions and team dynamics. The Software Engineer will proactively seek to learn and grow on the job to push the quality of the team's delivery forward. The Software Engineer is responsible for delivering high quality application, automation and testing code in accordance with industry best practice and OFX guidelines.

What you do

• Work closely with the Tech Lead and Engineering Manager in delivering code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Ensure you take ownership of work and collaborate effectively with the team. Seek clarification from Engineering Manager, Tech Lead and senior engineers.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the Engineering Manager and Tech Lead to create solutions and conduct spikes when required.
• Participate in code reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.
• Document solution proposals, decisions and guides to troubleshoot and maintain systems we own.
• Stay curious and learn and acquire skills on the job.

• 9 month contract, ending September 2025
• 38 hours a week (full time) Monday to Friday, 8am to 4pm, 1-2 weeks on site paid training, no call center experience required
• Primarily home based role, come to the Parramatta office once a week for paper based work
• $53,540 annual pro rata + Super + Employee discounts

About the Accor Group

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle. We pride ourselves on our 40+ brands, which include the Novotel, Mercure, Mantra, Ibis, Adagio, Sofitel, Pullman, Sebel & Fairmont.

Our Business

With over 400,000 loyal members, Accor Plus is the subscription arm of Accor’s Asia Pacific business. We offer a paid loyalty subscription product to our loyal customers, who enjoy amazing benefits & exclusive offers at over 800 of our Hotels.

About the Role

Working on a 9 month contract & you will work full time hours Monday to Friday, where you will primarily receive inbound sales & service enquiries, from both potential customers & existing members.

Reporting to the Service Team Manager, you will be part of the Parramatta Hybrid team, assisting with a range of enquiries relating to the Accor Plus Loyalty Program. Our enquiries include inbound sales calls regarding our Loyalty Program, concerns/complaints from existing members and additional requests about our Loyalty product. More specifically, you will:

• Receive inbound calls from customers, where you will practice amazing customer service
• Show strong resilience & problem solving, helping resolve complaints from our members
• Use multiple systems (in addition to the phones), replying to customers via our Email & Social Chat platforms 
• Come to the Parramatta office once a week to attend to manual paper based work (sending out new cards to customers etc)

About You

No previous call center experience required! Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

• Work full time, Monday to Friday, between 8am & 4pm
• Be comfortable receiving calls & have the ability to provide amazing service, on each & every call
• Strong communication skills, both verbal & written, in order to respond to Email/chat box enquiries 
• Commute to the Parramatta office, at least once a week, to attend to on site paper work
• Comfortable working on a 9 month contract, with no guarantee of extension 

Why Us?

Enjoy full support and personalised training program, plus ongoing development and coaching from our supportive managers to help you succede in your contract. Other benefits include:

• Enjoy a predominately home based role, after our initial training

• FREE Accor Employee discounts

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your Role

Reporting to an Operations Team lead within Payment Operations, the Settlements Officer will be responsible for various tasks spanning the Payment Ops group including but not limited to, incoming and outgoing payment reconciliation, outward payment batch processing, Investigation/Trace/Recall of customer funds in accordance with company policies, and commercial and consumer team requirements.  Daily calculation of funding requirements to ensure sufficient balance in Accounts to meet daily payment obligations.

This position is accountable for contributing to effective Operations & Settlements procedures and processes that balance OFX’s operational, financial, and reputational risk associated with its incoming receipts, outgoing payments and global payment methods.  The Settlements Officer supports ‘direct to client’ focused practices that position OFX for scalable, profitable business growth.

This role is also responsible for the day-to-day enquiries from internal service and dealing teams in relation to operational issues, which include the receipt and settlement of customer transactions, investigation of payment instructions, status of payments and location of funds.

What you do

• Performing daily incoming payments reconciliations
• Perform outgoing payment processing operations and payment exceptions
• Serve as contact for internal and external stakeholders, while responding to and escalating issues appropriately
• Perform unallocated funds procedure and processes
• Analyze and drive to completion open items as they relate to payments and investigation activities
• Customer and bank liaison as needed for investigation of payment instructions or location of funds
• Continually review back-office operations for continuous process improvement and automation; support strategic initiatives including definition of process, controls and associated system requirements
• Ensure policies and procedures are followed to mitigate risk and fraud
• Liaise with financial institutions and assist in payment resolution
• Communicate efficiently with Global Treasury and Cash Management teams to ensure incoming receipts from and outgoing payments to customers are accurately managed and forecasted in cash balances.
• Align with the corporate strategy and priorities; actively participate in the development of the department’s procedures and processes and continuous improvement
• Ensure all documentation is updated and accessible, service levels are maintained, and adhere to all established procedures and controls
• Understand the competencies required for successful job performance and utilize this knowledge to coach and develop team members as well as to identify training needs
• Energize and inspire colleagues – generating excitement, a sense of pride, and a drive to excel
• Build and maintain relationships at all levels both within and outside the organization
• Identify ways to improve productivity and efficiency, while also utilizing relevant internal technology to efficiently manage Operations needs and deliverables
• Work together with the other colleagues in the Operations department globally to create a cross-functional, collaborative, high-performing team
• Monitoring of internal and customer email mailboxes and responding in a timely manner
• Assist with ad-hoc projects and IT change requests

The Director of Corporate Communications reports to the Head of the function in the Australia, New Zealand and South Pacific cluster. The role is responsible to develop and execute compelling and strategic communications campaigns, that help our stakeholders (internal and external) to understand the value Visa can bring, and advance delivery of our business goals.

This role:

• Will develop and deliver two-to-three broad corporate communication campaigns over the course of the year – each campaign built around a connected set of moments and with delivery of the associated tactics:
  • Working with internal and external stakeholders to conceive and create the outputs that deliver engagement with key audiences
  • Seeking out the stories and opportunities for thought leadership that can make the campaign stand out from the status quo
  • Creating moments that connect with Visa’s clients, employees and industry stakeholders
• Work with colleagues in the Comms team to manage day-to-day media relations and issue management
• Work with the Head of the function in market to set the internal communications strategy and the regular touchpoints to deliver it, including monthly town halls, leadership and strategy forums and other culture-driving activity.

We are a small but nimble team, and all work across audiences and channels to achieve the best possible outcomes for the business and our audiences. This role collaborates closely with regional and global Comms colleagues.

The successful candidate will be an experienced and thoughtful Corporate Communications professional, with a history of delivering Communications campaigns that reach below the top layer of awareness, think long-term and can find connections to build bigger stories out of seemingly disconnected parts. The successful candidate will need to be fast-moving and adaptable, flexible in their thinking and ready to help the team and the business refocus and move on quickly as required.

Why this is important to Visa

We are seeking an outstanding candidate to help us advance and protect Visa’s reputation and drive business growth across Australia, New Zealand and the Pacific Islands.

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

The Software Engineer role is responsible for delivering high quality code in a timely manner in
accordance to the requirements laid out by the architects and technical leads. Working in an agile
environment you will provide technical expertise and support while delivering quality software. On a
day to day basis the Software Engineer is actively contributing to the continuous improvement of our
technical delivery and participating in the agile processes while positively contributing to discussions
and team dynamics. The Software Engineer is responsible for delivering high quality application,
automation and testing code in accordance with industry best practice and OFX guidelines.

What you do

• Work closely with the Tech Lead and senior engineers to deliver code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Participate in a collaborative working environment and contribute positively to a high-performing team.
• Identify complex areas of code that require refactoring and technical debt and ensure these are addressed as appropriate.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the solution and application architects to create solutions and conduct spikes when required.
• Participate in design reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.

Role Summary:

This role would support the HRBP Sr Director to execute the Talent Strategy for the respective BU/Function &/or country including organisation design and restructuring, workforce KPIs for org shape, hiring, headcount, location and skills advising on region- and country- specific requirements for a successful implementation.

Key Responsibilities:

• Enable and support BU/Function leaders & people managers in specific
• BU/Function of medium complexity &/or region to bring ServiceNow values and People Pact to life.
• Support HRBP leadership to assist with driving initiatives at scale that are aligned to the BU or Regional Strategy.
• Design and deliver HR programs and policies functionally and regionally as relevant
• Develop and execute action plans for the respective BU/ function&/or region to drive improvement in employee engagement
• Provide HR policy, process and/or program advice and coaching to employees and managers
• Drive rhythm of business processes (e.g Performance Management, ACR’s, talent review) in a specific BU/Function &/or country including acting as a local contact for implementation of prioritised initiatives, high impact programs and products where country nuance is required.
• Support HRBP Sr Director on Org Design initiatives and ensure business rationale for the Re-org meets legal needs, this would also include briefing leaders on country specific processes and negotiating severance terms with employees
• Support acquired entities with initial onboarding and offboarding activities as needed
• Support people managers and employees (up to 500*) – e.g., via conducting regular check-in meetings with people managers in critical roles and assisting people managers and employees with complex activities
• Advise people managers on nuanced employee needs including advising on regulatory requirements
• Continuously innovate and optimise processes and products and help drive seamless service delivery for employees and managers including the creation of local or regional policies with the necessary COEs
• Partner with employee relations to address employee grievances, performance cases, workplace disputes, compliance issues & other sensitive matters.
• Provide escalated assistance to Global People ticketing team to resolve complex HR inquiries
• Act as a culture champion, regionally and functionally, working with leaders / managers to drive high-levels of engagement.

Newly rebranded and refurbished The Sebel Sydney Martin Place situated at the heart of Sydney CBD, is looking for a Part-Time Guest Service Agent to join their team in delivering Sebel signature service. 

What will you be doing?

• Deliver service excellence, from check in to check out and everywhere in between with a ‘nothing is too hard’ attitude.
• Be the first point of contact for guests and visitors
• Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times 
• Answer all telephone calls in a professional manner according to brand standard
• Reconcile cashier floats at the completion of each shift.
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program   

• Providing exceptional customer service by responding to guest requests promptly, efficiently and courteously throughout the guest journey
• Being the guests key contact throughout their stay - you will conduct check-in, check-out, luggage assistance, phone assistance and provide tourism information
• Promoting and up-selling hotel facilities through strong product knowledge
• Maintaining a high level of professionalism and ensuring all procedures are followed 
• Ensuring the highest standards of privacy and confidentiality are maintained throughout the guest stay
• Maintaining strong attention to detail when handling guest accounts, processing payments and reconciling your transactions

Our new Sales Executive is responsible for maximizing total revenue potential for the Hotel across the Events & Business Groups market segments with a focus on the acquisition of new business. You will build and maintain strong relationships with event and groups bookers, ensuring every event is a success.

Your key responsibilities:

• Handle incoming event leads professionally through all channels.
• Provide detailed event and business group proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Coordinate and host familiarisation and site inspections.
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
• Prepare and deliver event information to event coordinator, ensuring accuracy of information, as well as assist in event coordination where required
• Build and maintain new and existing client relationships
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business

This is a fantastic opportunity for an experienced administration professional to join our highly successful Valuation & Advisory Services teams. 

Building on your strong communication and relationship building skills, you will engage with the team on a regular basis throughout the day as you perform a variety of administrative tasks.

Some of your key responsibilities will include:

• Assisting in preparing, processing and publishing reports and other documents to a high standard.
• Assisting your team to create appointment letters, submissions and other client engagement documents.
• Preparation of expenses, invoices, and payment requests.
• Maintain accurate fee forecasting & coordinate the timely collation of other financial data relating to the team.
• Liaise with senior stakeholders within the business.
• Travel bookings and coordination of meetings.

BizCover who? 
You haven’t heard of us? 
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit.

So what? 
We are on the hunt for a people focused and detail oriented individual to join our team as a P&C Coordinator in Sydney.

About the role: This role is essential in supporting the P&C team with administrative tasks. Ensuring the smooth operation of key HR functions which directly contributes to a positive employee experience and efficient workforce management and making it vital to the overall success and growth of our P&C efforts.

6 Months contract, 3 days/week in office

Key responsibilities:

• Maintain accurate and up-to-date employee records and HR databases. 

• Prepare and process HR documents, such as employment contracts, onboarding paperwork, and exit checklists. 

• Be the go-to person for any HR-related queries. 
• Assist with onboarding process by preparing material, coordinating onboarding sessions, and ensuring a seamless transition for new hires. 
• Serve as the first point of contact for HR-related inquiries, escalating complex issues when necessary. 

• Support the implementation of company policies and procedures. 

• Assist in managing employee engagement initiatives and recognition programs. 
• Ensure compliance with employment laws and company policies. 
• Assist in preparing HR reports as required.  

• Maintain confidentiality of sensitive employee information. 
• Coordinate training sessions and maintain records of employee development programs. 

• Support the rollout of HR initiatives, such as performance management cycles or diversity programs. 

Qualifications: 

 Education & Experience 

• Bachelor's degree in human resources, Business Administration, or a related field (preferred though not essential). 

• 1–3 years of experience in an HR support or administrative role. 

Skills & Competencies:

• Strong organizational skills and attention to detail. 

• Excellent communication and interpersonal skills. 

• Proficiency in HRIS systems and Microsoft Office Suite (Word, Excel, Outlook). 

• Ability to handle sensitive information with professionalism and confidentiality. 

• Familiarity with employment laws and HR best practices.

• Opportunities for career growth and development.
• A collaborative, supportive work environment.
• Business Casual dress code

What Kind of Person Works Well in our Company:  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are – 
Customer Fanatics - noun:  a person who delivers a first class customer experience every time 
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business 
Finishers - noun:   a person you can trust to get it done 
Advancer - noun:  a person who always wants do better

As a Sales Executive for Nine, you will be responsible for campaign/deal sales across the Nine portfolio of Video, Display and Audio online assets, working across a client base of national brands.

In this diverse role, your primary function will be to support the Group Business Manager while working collaboratively with external stakeholders such as Agency Trade Desks, Media and Advertising agencies as well as internal stakeholders across the business.

The Nine commercial programmatic team is a vital component of the broader Nine digital organisation. With the digital ecosphere quickly pivoting to a world in which automation powers all inventory bought and sold, the Nine commercial programmatic team is responsible for generating revenue & maintaining external relationships with buyers. The Nine commercial programmatic team is also primarily responsible for educating all internal stakeholders around the world of programmatic.  

Day to day you will:

• Developing the revenue generated from the clients within your assigned patch through brief responses, proactive opportunities and analysis.
• Identifying success of campaigns through cross selling/up-selling opportunities
• Campaign & deal negotiation for efficient Programmatic buying as well as customer satisfaction
• Monitor delivery and proactively act on performance and progress against client goals
• Working with the Account Executive to generate, analyse and deliver ad hoc, end of campaign and quarterly delivery reports
• Proactive post analysis of advertising campaigns (in association with Programmatic Operations) to ensure continuous improvement 
• Meeting deadlines and quality measures in relation to preparing proposals and presentations for campaign briefs and meetings
• Build and maintain effective relationships with Trade Desks, Agencies and Clients
• Ability to represent the Nine brand out in market 
• Other duties as reasonably required

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Software Engineers are responsible for the design, development, and delivery of products and services that delight our customers, and grow the business.

You will be responsible for developing high-quality, scalable and high performing solutions that align to business and technology goals. You will be working with technology leaders and other senior engineers to ensure consistency of our practices and processes across the Publishing Technology team.

The Talent Acquisition Lead will be responsible for supporting a group of unique brands under MedHealth's Rehabilitation and Return to Work division including WorkFocus Australia, SIS Rehab, Total Workfit Solutions, Benchmark and Kairros.

With locations nationally this role offers the ability to work from anywhere in Australia.

The Talent Acquisition Lead is responsible for the implementation and delivery of talent acquisition strategies and will lead and develop a team of talent acquisition advisors to deliver best in market candidate experiences. As the Lead, you value data and strive to continuously leverage digitalization, improve performance metrics and build value-added internal stakeholder relationships.

Supported by digitalization tools delivering efficiencies to remove the burden of administration, you enjoy contributing of external trends, workforce planning. candidate sourcing strategy innovation, talent pooling and hiring leader training to ensure the business is recruiting best fit candidates in a timely, cost effective and professional manner.

Our Talent Acquisition Leaders lead from the front through the hands on delivery of end to end recruitment activities while supporting the Talent Acquisition Manager to deliver key talent initiatives including international campaigns, careers events and D&I.

We're looking for Job Coaches and In-Work Support Consultants in South Tamworth and Surrounding suburbs.

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our next Recruitment Information Session where you will get the opportunity to connect with one of our Service Managers for an on-the-spot interview and to learn more about atWork Australia.

Where: South Tamworth NSW 2150, Australia
When; Wednesday, 22nd January at 12:00PM - 2pm.

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: [email protected] M: 0472 639 347

Our team is looking for a senior project manager to deliver a mix of retail and Commercial Developer projects.

• Authority approvals – CPM need to seek approval (CDC or DA), before start of works on site. Liaise with certifiers/ consultant/ builders to get all docs. (submit the CDC application online and engage town planners to submit DA applications)
• Document management system – all design docs, meeting minutes are recorded and distributed via a software by Procore. (take live Minutes in Procore`s templated software)
• Design – Liaise with Planners , engage external arch, traffic planners & structural designers to finalize drawings.
• Tendering – Scope finalization, based on feasibility walks, Liaise with T&T cost mangers - to prepare cost plans, tender docs, tender briefings/tender walks, interviews and award.
• Construction coordination(with external stake holders) – Liaise with Fit out builder, novated arch & structural designers; mechanical, refrigeration and electrical contractors; nominated security, signage & IT contractors
• Construction coordination(with internal stake holders) – Liaise with property team, design/planning team, finance team
• Finance – forecast cashflow, assess payment claims and variations
• Safety – safety observations to be raised and encouraged with the builder(additionally, engaged external safety auditors to review safe practices on a monthly basis)
• Reporting systems used by Client – Zircon, Asana, SAP and Smart Sheets

Join the ShiftCare Revolution: We are hiring a Sales Development Representative!

Are you ready to catapult your career to new heights? ShiftCare, the trailblazing software provider, is on the lookout for a dynamic Sales Development Representative to join our unstoppable team.

Why ShiftCare?

ShiftCare is not just a workplace; it's a commitment to excellence and innovation. As the fastest-growing homecare software provider in the industry, we're dedicated to transforming the way care is delivered, and we want you to be a part of this exciting journey.

The Opportunity:

As a Sales Development Representative at ShiftCare, you'll be at the forefront of our growth, engaging with small to mid-size companies across the ANZ region.

Your mission? Qualify the ShiftCare value proposition to inbound leads via phone, email, and live chat, both booking demos for our Account Executive team and closing sales yourself. You'll also collaborate on outbound campaigns with our Marketing team, making a direct impact on our expansion.

What You'll Do:

• Build Relationships: Forge connections with prospects and tap into existing customer relationships to drive new business growth.
• Inspire Adoption: Motivate potential customers to embrace ShiftCare, highlighting the value of our premium plans.
• Engage and Connect: Seamlessly interact with inbound leads and initiate connections with cold leads at small and mid-sized companies.
• Collaborate: Work closely with a dynamic team, executing our sales strategy amidst exciting enhancements and new product releases.
• Innovate: Bring your ideas, strategies, and creative thinking to advance our company’s values, unique culture, and vision for the future.

What We’re Looking For:

• Excellence Advocates: Individuals dedicated to achieving personal and professional goals, always seeking new ways to improve and excel.
• Lifelong Learners: Curious minds with an innate desire to learn and grow, both professionally and personally.
• Critical Thinkers: Logical problem solvers who think on their feet, helping customers overcome challenges.
• Coachable Minds: Humble individuals who translate feedback into action, adapting and evolving in the fast-paced world of sales.
• Inspiring Communicators: Concise communicators who motivate customers to take action and achieve growth.

• SaaS Savvy: Experience in SaaS or B2B product-led companies
• Sales experience: 2 years experience in a similar Sales Development Representative role
• Pipeline Architects: Ability to build and maintain an accurate lead pipeline independently.
• Time Management Masters: Excellent time management skills with a keen attention to detail.
• Goal-Oriented: A sharp focus on goals and a belief that daily, weekly, and monthly activities lead to success.
• Team Player: Ability to work independently and collaboratively in a supportive team environment.

Why join Shiftcare?

We offer a competitive salary and commission structure along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

Join Australia's fastest growing education franchisor. We offer personalised English and Math tutoring services on a membership model, for K-12 students. We believe in the power of motivating students which has yielded exceptional results across all our students! Join our HQ as an onboarding + Growth Assistant to support franchise partners!

ROLE

• Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
• Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
• Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
• Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
• Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
• Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
• Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching!
• Feedback: Provide feedback to HQ on ways to improve business operations and systems
• Ensure Consistency: Follow franchise brand and operational guidelines to ensure that the franchise is consistent=

WHO IS THIS FOR

• Someone who lives in Sydney with experience in franchise and business coaching.
• Someone who has a car and licence to travel to multiple sites across Sydney.
• Open to university students studying Business, Management, or related degree.

Include your resume and relevant experience.

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• Drivers License.

• Free Drinks & Snacks.

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (TMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

The role:

In this newly created role, you will drive our acquisition focus in the Australian and New Zealand market for our industry leading Transport Management System (TMS). It is focussed on primarily new business development, with a focus on spending time across ANZ visiting prospects to boost engagement by establishing relationships.

Established over 18 years ago, Transvirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies across Australia and New Zealand. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure. As a business development leader, it is expected you will be relentless on the phone, building a pipeline of opportunity to see clients in person to secure their business.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount..  

In support of your efforts, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark.    

Your key stakeholders will be our Head of Sales and General Manager.

Why you will love this role:

• Become a sales leader in a growing market: We have a growing list of customers in the Australian and New Zealand markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly.
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business.
• The team is built on accountability and trust: we have built our foundations on a ‘Charter of Culture’ to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role.
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers.
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and find key buying habits of prospects.
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of company’s (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

We are seeking a Junior Customer Success Manager to join our growing team in Australia. This role is perfect for someone who thrives on driving sales growth, identifying expansion opportunities, and delivering measurable customer outcomes. If you’re focused on maximising revenue potential and contributing directly to business growth, we want to hear from you.

Responsibilities

• The primary focus of this role is to drive customer revenue growth by generating expansion opportunities.
• Be accountable for customer retention and proactively mitigate churn risks.
• Take ownership of key accounts that require high-touch engagement.
• Identify and explore opportunities to upsell and expand the usage of new features.
• Monitor customer health and proactively address risks with mitigation plans.
• Collaborate with internal ShiftCare teams to support product adoption and successful renewals.
• Effectively resolve customer questions which may include product training sessions.
• Share best practices with colleagues to continuously improve processes and outcomes.

Who are you?

• 3+ years of experience in customer success or client-focused account management, preferably within a SaaS business.
• Strong commercial acumen to create outcomes that balance business goals with customer needs.
• A strong track record of meeting and exceeding customer revenue and retention targets.
• Exceptional written and verbal communication skills, including presenting strategies and solutions effectively.
• Solid understanding of business operations, with strengths in sales, problem-solving, and issue resolution.
• Highly organised, detail-oriented, and skilled at prioritising tasks to deliver results.
• Self-motivated, confident, and a collaborative team player.
• Adaptable and capable of thriving in a fast-paced, dynamic environment.
• A demonstrated desire to learn and continuously improve.
• Experience with SaaS platforms or familiarity with care services is a significant advantage.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

Nine's Data Engineering team is on a mission to modernise how we store, consume and process data to derive value from it. We're building and managing cutting-edge pipelines, applications, and infrastructure, handling hundreds of millions of daily events, and crafting rich data models that inform business decisions at every level.

Currently, we're embarking on an exciting journey to migrate our legacy data pipelines and services from AWS to GCP. This is a unique opportunity for a seasoned Data Engineer to play a pivotal role in modernising our data ecosystem, ensuring seamless data flow, and unlocking new possibilities for innovation and growth.

As a Senior Data Engineer specialising in cloud migration, you'll be:

• Analysing and assessing our existing AWS data pipelines and services, identifying areas for optimization and standardisation, and formulating a comprehensive migration plan.
• Collaborating with product and business stakeholders to create a plan for the 'future state', including data sources, sinks and transformations
• Tracing the data lineage to understand how data moves through the system.
• Identifying under-utilised assets that could be retired

Familiarity with the below areas would be beneficial:

• Designing and implementing new data pipelines and infrastructure in GCP, leveraging the platform's full potential for scalability, efficiency, and reliability.
• Adhering to Nine's data standards and industry best practices, ensuring our GCP environment is robust, secure, and primed for future growth.
• Sharing your expertise with other team members, fostering a culture of continuous improvement, and contributing to our collective knowledge and skill set.