The Talent and Culture Executive for Food and Beverage, will provide an advisory service to the Food and Beverage outlets located on Level 2 and Level 5 of the Sofitel property.  Your role plays a critical role  in the development and implementation of the people plan to support the business in achieving its strategic goals through increased operating performance, improved employee engagement, developing and focusing on people capability and providing effective change management.

As the Senior Accountant, you will play a vital role in our finance team, assisting in various accounting and financial activities for TMGM group. Your responsibilities will include supporting the finance manager in day-to-day financial operations, providing guidance to junior accountants, maintaining accurate financial records, and ensuring compliance with

accounting and tax regulations. This role offers an excellent opportunity for a detail- oriented individual with experience in accounting to further enhance their skills and contribute to the financial success of the organization.

Responsibility

Accounting & related process: 

• On a daily basis, participate in various working processes (e.g. guide junior accountant on bookkeeping, review and maintain GL accuracy) and assist in exercising financial control. 
• Lead the month-end closing process. including intercompany balance reconciliation, Lease & FA treatment, provisions, thorough financial review and analysis. 
• Assist in group consolidation and monthly reporting, ensuring compliance with accounting standards. 
• Aid in organising and retaining supporting documents and refine processes for enhanced efficiency and quality. 

Statutory (Financial / Taxation / Compliance) & Management Reporting: 

• Support the analysis of financial data for management reporting to identify trends, variances, and areas for improvement. 
• Prepare statutory annual financial statements and support work papers for consolidated and individual entities. 
• Assist in annual audit process, including timely preparation of workpapers and regular engagement with the audit team to manage the process through to sign off.
• Ensure compliance with tax regulations and oversee the timely filing of returns in various jurisdictions. 
• Liaise and work with external Auditors / Tax Agents / Service Providers for timely delivery of service engagements. 

Communication & Collaboration: 

• Communicate effectively with internal and external clients/stakeholders to ensure requests are properly attended to. 
• Work closely with team members to ensure quality and timely carry out of team functions. 

• Tertiary Degree in Business or Commerce with Accounting Major or similar 
• 3-5 years of accounting-related experience. CPA/CA qualified. 
• Strong attention to detail and accuracy in financial record-keeping. 
• Excellent written and verbal communication skills. Mandarin fluency is desirable. 
• Exposure to AFSL, trading platforms, financial services, or fund management is a plus. 
• Firm Mover welcomed. 
• Proactive attitude and willingness to learn and adapt. 
• Ability to work effectively both independently and collaboratively within a team. 

Our Growth team is at the interface of partnership management, product innovation, and strategic growth, dedicated to delivering an exceptional experience for both partners and customers. As a pivotal element of our team, the Growth Ops Manager will manage multifaceted challenges, orchestrate strategies with diverse stakeholders, and execute plans that fortify and expand our partner relationships for sustained success. This role demands a high-calibre professional with the agility to navigate complex scenarios and drive impactful projects with precision and vision.

Initially responsible for overseeing a key large partner or a portfolio of medium-sized partners, this position offers significant growth potential, with ample scope to shape the trajectory of their career and the evolution of the role.

About Open

Say hello to insurance that works wonders. At Open, we’re on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our promise to customers is powerful car, home and travel insurance. Many know us through our consumer brand, Huddle, we also deliver insurance through white label partnerships that are digital end-to-end, from quote to claim, with experiences that can be embedded by partners in minutes. By winning major partnerships with category leaders such as Bupa, Telstra, Polestar and ahm, we’ve proven this model in Australia and New Zealand.

But the best is yet to come – we plan on doubling growth again while expanding to theUK. We also believe in using business as a force for good – Open is Australasia’s only certified B Corp insurance company and as a partner of 1% for the Planet, we donate at least 1% of our revenue every year to charity.

Open is backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance and we’ve raised over $53m to date. Since 2018, we’ve achieved a 628% growth rate and have won awards from FinTech Australia, the Global InsurTech100, Mozo.com.au, Pause Fest, SmartCompany’s Smart50 (5th) and the AFR Fast 100,who recognised us as Australia’s 7th fastest growing company in 2022.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers.Join us and let’s build the future of insurance together.

About the role

As the Growth Ops Manager at Open, you will play a critical role in the evolution and success of our Partner Success team. Your primary responsibility will be to seamlessly blend partnership management, product strategy, and growth initiatives to deliver an unparalleled experience to our partners and their customers.

You will report directly to the GM of Growth and interact with executives across the business regularly, playing a crucial role in advancing our operational success and strategic objectives.

Our team is split across both Melbourne and Sydney so are open to the right candidate in either city.

What you'll be doing:

• Navigate and lead sophisticated, high-impact projects to elevate our partnerships and enhance customer journeys.
• Work hand-in-hand with our tech teams, ensuring our product innovations meet partner demands and keep us ahead in the insurance technology market.
• Develop and implement strategic plans that cultivate deep, enduring relationships with our partners.
• Monitor and report on performance metrics to measure the success of our projects, campaigns, promos and other activities to adapt our strategies accordingly.
• Embrace agility and forward-thinking, strengthening ties that align with our mission to transform the insurance industry and enable our partners.
• Oversee and steer the development of a diverse partner portfolio, setting the direction for mutual growth.

This position promises a platform for significant impact, starting with responsibility for a major partner or multiple mid-sized partners, and offers a pathway to leadership roles as part of Open's ambitious growth plans.

• Strategic Agility: Tackle and unravel complex challenges with a strategic mindset and actionable insights.

• Communicative Clarity: Distil and deliver concise insights, engaging stakeholders with precision and purpose.
• Integrity: Uphold transparency, challenge constructively, and embrace accountability.
• Driven: Fuel progress autonomously and strive for excellent outcomes.
• Composure: Navigate high-stakes environments with poise, maintaining effectiveness under pressure.
• Prioritisation: Zero in on critical outcomes, adeptly navigating through a landscape of competing demands.
• Results-Oriented: A proven track record of achieving exceptional outcomes and fostering growth.

You’ll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

Experience:

The ideal candidate for the Strategic Growth Lead role will have one or more of the following experience profiles:

• Direct Experience in Strategic Growth: 3-5 years in role(s) specifically within strategic growth, business development, or partnership management, preferably in the fintech or insurtech space.
• High-Growth Startup Experience: Significant experience in a strategic or leadership capacity at a high-growth startup, with a proven record of scaling operations and driving business expansion.
• Strategic Role(s): Strong foundation in strategic or consulting roles from a reputable firm, demonstrating a history of tackling complex problems, developing strategic solutions, and managing diverse stakeholders.
• Industry-Specific Knowledge: Experience in the insurance industry or a closely related field where you've managed large-scale projects, spearheaded innovation initiatives, or driven business transformation.
• Problem-Solving and Stakeholder Management: A track record in a generalist role that required analytical problem-solving, decision-making, and advanced stakeholder management skills, applicable to strategic growth and development.

Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short.Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let’s build the future of insurance together.

Why Open?

It’s an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they’re worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership,professional coaching, a conference. Whatever matters most to you

We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

• Are you a technical whizz looking for a new challenge?
• Deliver exceptional customer service to troubleshoot our clients’ issues
• Be part of a supportive and nurturing team

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

About the team
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable team. Our entire team are passionate, driven, customer focussed consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies.

You will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

We are looking for two HelpDesk roles available to support our Family Law and Property teams.

What you'll do

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose, and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

What you'll bring

• Technical expertise – you will have a strong technical background, confident in cmd command prompts, interpreting xml files,  and be capable of independently resolving client related tech issues within LEAP software
• A passion for providing excellent customer service and seeing problems through to resolution.
• Proven ability to manage high-volume, transactional calls.
• Competence in MS Office
• Building customer loyalty – you effectively meet customer needs, build productive customer relationships, and take responsibility for customer satisfaction and loyalty.
• Technical / professional knowledge and skills – you’ve achieved a good level of technical and professional skill, and understanding of relevant areas of law, and you keep up with current developments and trends in those areas of expertise.
• High impact communication – you can clearly and succinctly convey information and ideas to individuals and groups in a variety of situations. You communicate in a focused and compelling way.
• A proactive approach. You take prompt action to accomplish objectives, taking action to achieve goals beyond what is required.
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Demonstrated ability to learn new skills – you can assimilate and apply new job-related information in a timely manner.

What you’ll get

• Friendly, supportive, and driven culture
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Opportunity to participate in our Employee Share Plan

As the Financial Analyst, you will play a vital role in the finance team of TMGM Group. Your responsibilities will include analysing financial data, developing management reports to suit various needs, budgets, forecasting financial performance and providing critical financial insights and support to aid decision-making processes. This role offers an excellent opportunity for a detail-oriented individual with experience in financial planning and analysis to further enhance their skills and contribute to the financial success of the organization.

Responsibility

Financial Analysis and Reporting:

• Analyse financial performance across various brands, offices, and jurisdictions, including revenue, expenses, and profitability.
• Prepare management reports and dashboards, providing insights and recommendations to improve financial outcomes.
• Identify trends, opportunities, and risks, and collaborate with stakeholders to streamline processes and enhance efficiency.

Budget and Financial Forecasting:

• Collaborate with cross-functional teams to understand business drivers and provide financial insights. Work with stakeholders to develop operating budgets.
• Monitor budget performance, analyse variances, and provide explanations for budgetary deviations.
• Utilise historical data and market trends to develop accurate financial forecasts. Monitor forecast accuracy and refine forecasting methodologies as needed.
• Support the preparation of financial models for scenario planning and strategic decision-making.

 Communication & Collaboration:

• Communicate effectively with team members and internal stakeholders to ensure smooth, timely and accurate reporting.
• Work closely with team members to ensure quality and timely carry out of team functions.

• Tertiary Degree in Finance, Accounting, Economics, or related field.
• 3+ years of experience in financial planning and analysis or related field. CPA/CA qualification preferred.
• Advanced proficiency in Microsoft Excel is essential. Experience with Power BI is advantageous.
• Excellent written and verbal communication skills. Mandarin fluency is desirable.
• Exposure to AFSL, trading platforms, financial services, or fund management is a plus.
• Proactive attitude and willingness to learn and adapt.
• Ability to work effectively both independently and collaboratively within a team.

What you get to do in this role
 
We are looking for a highly motivated, collaborative and technically experienced Security Compliance - Junior Analyst with ability to understand and influence cloud operational and security processes, effectively communicate ServiceNow’s controls including intent, and drive changes within the organisation through effective testing. The successful candidate must be reliable, resourceful and have a “can-do” attitude.  
 
You will be a key member of our team and play an important role in defining the Security and Compliance framework for a leading cloud company. In this role you will be required to demonstrate ability to analyse difficult problems, think out-of-box and provide pragmatic solutions and recommendations.   

ServiceNow current compliance initiatives are focused on, but not limited to Australia’s IRAP, Singapore MTCS, Japan’s ISMAP, and other global programs such as ISO 27001, ISO 27018, PCI, SSAE 18, and SOC 2. Security Compliance Junior Analyst will be involved in driving and measuring compliance for the cloud business systems, control areas, process, and product for company compliance initiatives.    
 
Responsibilities

• Perform activities to help measure and monitor compliance with company policies and procedures 
• Facilitate certifier requests and information gathering for audit activities and lead onsite audits
• Conduct activities to comply with the various Government Cyber Security requirements within the APJ
• Successfully drive security compliance testing activities across various teams within the organisation 
• Contribute by enhancing and maturing the existing common control framework 
• Liaise with Risk Management and conduct security risk assessment activities  
• Help our customers understand ServiceNow’s security and compliance control environment 
• Contribute towards enhancing the GRC tool and processes to meet compliance business needs