About the Position 
 
This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 

• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 

• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 

• Create evangelists by listening to customers closely and delighting them with our user experience and service 

• Create growth opportunities with new product features and enhancement information 

• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 

• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 

• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 

• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 

• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 

• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 

• Customer obsessed mindset in driving value and NPS across all CEG pillars 

• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 

• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

Background and Experience 

• A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale 

• Proven market experience for the nominated Major Area 

• Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment. 

• Excels in navigating a highly collaborative and highly matrixed environment 

• Proven experience building and running a business with the right operational skills 

• Proven track record working with Product Management to deliver customer functionality – in this case to drive adoption 

• Demonstrated success in building a Services, Customer Engagement or Partner Engagement function 

We are seeking a Senior Manager, Digital Marketing to lead Procore’s APAC digital growth and expansion strategy. This role is ideal for a data-driven, best-in-class digital marketer who thrives on building scalable strategies to fuel business growth. The ideal candidate is a hands-on expert who can scrutinise every stage of the marketing funnel, driving acquisition and expansion through innovation, precision, and relentless optimisation.

As the Senior Manager, Digital Marketing, you will lead a team of two and collaborate closely with the APAC segment and global marketing teams to craft and execute a high-impact digital advertising strategy. Your work will directly contribute to meeting and exceeding acquisition, pipeline, and revenue goals while ensuring Procore’s leadership in the APAC region. You will work seamlessly with cross-functional teams - including sales, customer success, and operations - to create a cohesive and optimised digital-first customer journey. Your ability to blend data-driven insights with creative innovation will be instrumental in delivering measurable results.

This position reports to the Senior Director, Growth & Integrated Marketing and is based in our Sydney office.

What You’ll Do

• Lead the creation and execution of a full-funnel, data-backed digital marketing strategy, driving awareness, acquisition, and expansion across APAC.
• Collaborate with Campaigns, Events, Web, and Automation teams to ensure seamless tactical execution aligned with strategic goals.
• Analyse and optimise customer journeys to ensure effective conversions across all touchpoints, deliver high-quality leads, leveraging analytics to drive revenue growth, and achieve measurable ROI.
• Partner with internal teams and external agencies to develop performance media plans across PPC, programmatic, display, and social platforms like Meta and LinkedIn.
• Spearhead the development and optimisation of account based marketing campaigns leveraging platforms such as LinkedIn, Demandbase, and other marketing tools.
• Create a robust testing roadmap that includes new audiences, messaging, and creative strategies to drive continual improvement
• Monitor, measure, and report on the performance of digital campaigns, using data insights to guide strategy and optimisations and present actionable recommendations to senior leadership, ensuring alignment with regional and global business objectives
• Collaborate with the global Centre of Excellence teams to adopt and implement best practices in the APAC market.

What We’re Looking For

• 8+ years of experience in digital marketing, with a proven track record in B2B SaaS, technology, or a related industry.
• Deep knowledge of PPC, programmatic/display, and paid social, with hands-on expertise in managing digital platforms, tools, and analytics.
• Strong analytical mindset with the ability to interpret complex data and drive data-informed decision-making and experience creating actionable insights from marketing metrics to optimise pipeline performance and maximise ROI.
• Proven expertise in developing and optimising account-based marketing strategies that drive measurable commercial outcomes.
• Effective communicator capable of managing multiple stakeholders, including agency relationships and ability to work cross-functionally with teams across sales, marketing, and operations to ensure alignment and impact.
• Proficient in developing strategies that drive measurable pipeline and revenue growth in a fast-paced, dynamic environment.
• Passionate about leveraging technology and analytics to scale digital campaigns and optimise every aspect of the marketing funnel.
• Experience with Salesforce (or similar CRM), Adobe tech stack and Tableau or other analytics tools is essential.

This is your opportunity to shape the future of Procore’s digital marketing efforts in APAC, leveraging your expertise to deliver outstanding results and contribute to the company’s ongoing success. If you’re a digital marketing leader who thrives on scaling businesses and making data-informed decisions, we’d love to hear from you!

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Keep all working areas clean and tidy and ensure no cross contamination.
• Assist other departments wherever necessary and maintain good working relationships.
• Report maintenance, hygiene and hazard issues.
• Awareness departmental targets and strive to achieve them as part of the team.
• Assist Senior Chefs with menu preparation and ensure adequate supplies are available for service.
• Ensure that all service and brand standards are met while on shift. 

We’re looking for a Commercial Customer Success Engineer to drive the success of Procore’s strategic commercial customers. In this role, you’ll be the  product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful Commercial Customer Success Engineer you’ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you’ll leverage your consultative-mindset and knowledge of the construction industry and Procore’s software platforms to provide clients with important recommendations on how to maximise the value of their Procore technology, and what other products they can benefit from. You’ll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology. 

This role is based in Sydney, Australia and reports into Manager of Customer Success.

What You’ll Do:

• Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
• Drive in product demonstrations and coordinate multiple technical resources, both internal and external
• Provide the highest level of responsiveness and customer service and to your clients, through clear and effective communication
• Foster a positive team culture by supporting and mentoring your fellow Procorians
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
• Develop a mastery of Procore’s products, professional services, and industry best practices
• Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for:

• 5+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 5+ years of Construction industry expertise preferred
• Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
• Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
• Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
• Strong systematic and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
• Experience acting as a technology evangelist 
• Able to operate in a fast-paced, diverse, innovative environment.

Stand Out Experience:

• Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) is a plus
• Previous experience as a  construction Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer preferred  

Procore is looking for an inspiring Sales Development Representative (SDR), Enterprise to partner with our ANZ Sales team to deliver the next phase of growth in our APAC region. This includes working on some of the largest accounts & construction projects in ANZ - and will span projects across large infrastructure, Renewables, Datacentres, Transport, Residential, Manufacturing, Education & more!
You will develop an understanding of the construction industry and Procore’s platform to partner cross functionally with the Account team to deliver quality sales pipeline across both new and existing enterprise clients that help realise our vision to improve the lives of everyone in Construction.
This position will report to the Manager, Sales Development, and will be based in our Sydney office.
What you’ll do

• Build and develop a cohesive territory & account plan with Sales to achieve aligned quarterly and annual sales quotas
• Perform account & industry research to deliver personalised outreach & messaging to prospects across your territory
• Conduct detailed discovery by engaging construction professionals through a multi-channel approach to understand their challenges and identify opportunities to solve them
• Collaborate with the wider Sales team to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business
• Prioritise enablement & certifications as part of your career development

What we're looking for:

• Stakeholder management—experience working with other teams and functions to deliver success on projects/outcomes
• Courageous communicator—can hold engaging conversation with C-level prospects and experienced internal stakeholders
• Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges
• Will to achieve results—the curiosity and perseverance to push harder when the going gets tough
• Demonstrate our core values of Ownership, Optimism, and Openness
• Desire to pursue a career in Sales

Stand Out Experience (Not essential)

• Construction industry experience with Tier 1 Contractors/medium-large scale construction projects
• 1+ years SAAS experience with exposure to upmarket segments or Enterprise
• 1+ years Previous B2B Sales experience including SDR/BDR

Freelancer Limited, the ASX-listed company that owns Freelancer.com and Escrow.com, is hiring. Twelve-time Webby award-winning Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, which connects millions of employers to freelancers across the globe. Escrow.com is a global fintech industry leader in secure online payments, having handled over US$6 billion in transactions buying and selling boats, cars, aeroplanes, jewellery, fine art, and even trips to the planned Aurora space station in 2023!

Freelancer.com is looking for a Product Associate to help build and grow its enterprise product suite, used by Fortune 500 companies and major government bodies around the world.

We are looking for someone who shares our passion for using technology to solve challenging problems for customers who are making a real difference in our communities. Our Product Associate role is ideal for someone looking to break into Product Management or a Junior Product Manager looking to develop their skills in a role where they will have plenty of autonomy and independence. This is a role with a bright future and lots of potential; one that will grow with our ever growing business. Once you have developed your deep understanding of our customers, your internal stakeholders and our vision, you will have the opportunity to take on greater and greater autonomy and responsibility in managing the discovery, design and delivery of product solutions that change lives across the globe.

If you thrive on taking an evidence-based approach, love pushing the boundaries of web products, and are passionate about having a real impact on a global (and growing) technology company, then we want to hear from you!

Essential criteria:

• MS/BS degree in Computer Science, Engineering or equivalent preferred.
• 2+ years in a product management role or experience leading a startup.
• Familiar with SQL and has the ability to process and analyse complex data sets.
• Familiar with the web user experience (e.g. pricing strategy, technology, user flow).
• Experience designing simple and intuitive user interfaces – ability to create wireframes and mockups.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Excellent written and verbal communication skills.
• Proven ability to develop product and marketing strategies.
• Familiar with the agile development process.

Desired criteria:

• Proven ability to manage stakeholder relationships and present to business audiences.
• Demonstrated commercial experience, ideally in a B2B environment.
• Experience with enterprise software implementations or integrations.

Key Responsibilities:

• Collaborating with the product team to define the product vision and assist in building a strategic product roadmap that fits in with the overall strategy of the department and the company.
• Setting the objectives and key results for the team.
• Working with the developers to deliver quality features and products within the expected timeline.
• Developing long-term client relationships. 

Benefits:

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

ABOUT SUCCESS TUTORING

Born in Sydney, Success Tutoring is one of the World's Fastest Growing education franchise networks. Providing personalised English and Math tutoring for students aged 5-17. Students attend an initial assessment, receive a custom program and attend weekly group sessions. Parents book sessions on the Success Tutoring app with no lock-in contracts! With 100+ secured territories across Australia, we are looking for someone to take our expansion further!

ABOUT YOU

We are looking for an experienced sales professional, who is open to learning about our sales methods and processes to ensure we are selecting the right franchise partners for Success Tutoring. You will be guided by our founder and sales team in the sales process, strategy and plan moving forward.

KEY RESPONSIBILITIES

Sales Process Management: Manage the franchise sales process (we have a very detailed training program that we take you through) from initial inquiry to the final agreement signing. This includes having initial phone calls, video calls and face to face sessions with prospects.

Relationship building: Build and maintain strong relationships with prospective and existing franchise partners.

Hosting Events: Hosting physical events for locals to explain the Success Tutoring franchise method which is taking the world by storm!

Reporting: Maintain accurate records of sales activities, pipeline status, and franchise partner communications.

Collaboration: Work closely with the executive and marketing team (based in Sydney) to develop effective sales and promotional materials.

NOTE: We have a very strong marketing team which will completely book your calendar with prospects that are interested in purchasing a Success Tutoring franchise. Your role will be to follow the sales process we have provided and filter candidates.

BENEFITS & REMUNERATION

Base of 110k p.a + SUPER + 5k commission per franchise sold
We have huge benefits for working with Success including providing generous commissions and growth in your career. The initial step in this role is Franchise Sales Manager, however there will be further career opportunities in Franchise Growth Management and other areas of this global organisation.

As our Executive Assistant, you will be providing professional, strategic and administrative assistance and support to the Chief Financial Officer based in Sydney and the Chief Operations officer based in Brisbane. This demanding position offers a unique opportunity to contribute directly to the success of NEXTDC by providing seamless support while also driving operational excellence.  

Day to day duties will include the management of complex executives’ schedules, appointments and travel arrangements. You will be responsible for preparing strategic presentations, managing email campaigns, handling expenses and supporting the execution of events. This role requires the ability to anticipate needs, proactively solve problems and support cross-functional teams, ensuring our executives can operate at their highest level. You will be working and collaborating with a talented team of strategic Executive Assistants based across Melbourne and Brisbane that have our leadership teams support to drive our company’s growth and success.  

In addition to executive support, you will be a key figure in ensuring the smooth operation of our office environment across multiple Sydney locations (Port Macquarie, Artarmon). Your responsibilities will also include managing office supplies across our organisation, liaising with our senior leadership team, managing catering for executive meetings, guest, and customer meetings and when required, being first point of contact for any office-related needs, ensuring a welcoming and efficient workspace.  

This is an initial 12 month Fixed Term position.

We are looking for a talented Programs Manager to join our Asia Pacific team. In this role, you will play a key part in executing regional people programs and initiatives that make a real difference, while ensuring projects are delivered on time, on budget, and with measurable impact.

Some of your key responsibilities include: 

• Lead Regional rollout of the annual Employee Engagement Survey including the development of engagement programs to enhance overall employee experience across Asia Pacific.
• In partnership with the Regional Director, People & Performance, Asia Pacific, execute the Asia Pacific annual Professional Development and Succession Planning process.
• Develop and execute regional people programs across Asia Pacific
• Ensure timely and accurate metrics are gathered and produced to proactively diagnose and address people and operational related trends, while assessing the competitiveness of people programs.
• In partnership with the Global team and external vendors, manage regional involvement with global contracts, ensuring seamless operations and providing strategic direction based on regional priorities and feedback.
• Continuously identify and implement new processes, technologies, and workflows that add value to the business.
• Partnering with the APAC ESG Taskforce lead, promote and guide social impact strategies.
• Support Regional Director with preparation for Executive presentations, information collation & analysis.

We are seeking a highly organized and motivated Training Officer to join our team on site at Horsley Park. As a Training Officer, you will be responsible for designing ,developing, implementing, and evaluating training programs to enhance employee skills and performance  specifically with competency in Health and Safety, Quality and operations.

 Specifically you will:

• Be responsible for the overall co-coordination of the Training system for the PCM division,
• Ensure all Pact, Contractor and visitor induction is current and managed through onLocation software for the division.
• Ensure all PCM sites have site orientation completed for all personnel as per the training matrix.
• Create training and competency assessment material in the designated format and database.
• Deliver training and conduct assessments on all sites as needed,
• Maintain training programs, matrix & schedules which include all external training, Pact Safe, site specific and job specific procedures.
• Ensuring all personnel are identified and a training gap analysis is completed,
• Co-ordinate all external training,
• Liaise with other personnel conducting training and assessing,
• Ensure all training is captured and filed electronically as per site specific requirements.

Our Pact Packaging division is pioneering a whole of product lifecycle approach to sustainable packaging solutions.  

Partnering with global brands to local producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. 

Job Description

As the Manufacturing Manager at our Blacktown Dairy and Beverage site with a highly engaged team of around 30 across 3 shifts, you will own and drive value through the significant levers of safety, people, quality, efficiency, and cost.  

 With your leadership capability to “get things done” safely and effectively, you will uplift capability across the site to ensure and embed a culture of continuous improvement whilst maintaining the highest safety standards.

With a proven ability to inspire, develop and transform a strong tenured team, you will drive operational improvements across the site acting as the catalyst for change.

Your key responsibilities will be to:

• Demonstrate genuine safety-first leadership, leading by example and ensuring that all Company policies, procedures, and processes are adhered to, understood, and practiced
• Develop front line capabilities, continuous improvement and foster Lean manufacturing practises to achieve high performance
• Setting the overall strategy and standards for best to improve efficiency minimise production downtime
• Manage daily and weekly production schedule for achieving optimum production efficiencies and DIFOT
• Work closely with Quality/Supply Chain and Engineering to optimise production performance and ensuring operational excellence in all areas of production
• Provide leadership, coaching, support, and performance management
• Ensure all ISO, HACCP and GMP standards and practices are achieved.

Your skills and experience

• Visible belief and demonstrated leadership in driving a Zero Harm culture
•  knowledge of Lean manufacturing techniques
• Working background in manufacturing environment, which embraces operational excellence
• Strong problem solving and analytical skills
• Strong & effective communication skills to lead and inspire the operations team.
• Proven background in continuous Improvement and change management experience
• Outstanding aptitude to communicate with a wide range of people coupled with coaching & development skills.
• Be outcomes focused with the ability to balance production, safety, and resources

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• To ensure we are consistently exceeding guest expectations through service and high-quality products. 
• Organise and control the day-to-day operation of Atelier by Sofitel In Room Dining and Mini Bar.
• Manage the service of food and beverage within the outlet where required.
• Ensure all areas are adequately staffed to service the anticipated business at an acceptable standard.
• Ensure that the outlet is set to the required standard. Following all departmental procedures, standard operating procedures (SOPs) and checklists. 
• Assist the Outlets Manager with the training and development of all ambassadors. Maintaining a detailed training log.
• Ensure cash float is counted at the start and conclusion of each use. 
• Ensure that all service and brand standards are met while on shift. 

We are looking for a Risk and Control Enablement Manager to join our Product Team (1st line of defence).

The Risk and Control Enablement Manager is responsible for first line risk enablement and payment industry compliance which primarily sits across two key areas:  

1. Ensuring there is a positive and effective risk and compliance culture where compliance and obligations are understood and appropriately prioritised as well as managed within an agile environment.   

2. Maintaining and embedding the payments industry compliance framework into our product domains and strengthening Cuscal’s management and implementation of requirements from all payment industry bodies and schemes such as AusPayNet, AP+, Visa, Mastercard, AMEX, UPI, ACCC (CDR) and any emerging payment and data schemes. 

About the Role: 

Risk Assessment, Management and Mitigation 

• Identify, document, and assess risks, incidents, and controls to foster a strong risk culture.  

• Conduct functional risk profiling and control design and testing, including a roadmap for control automation and standardisation. 

• Drive uplift in Line 1 operational risk and regulatory compliance practices, including risk profile refreshes, controls setting, and risk in change identification.  

• Manage the review of any non-compliance to examine root cause and identify treatment actions. 

Compliance Monitoring and Reporting 

• Conduct regular reviews to ensure Product Domains adhere to the risk appetite statement, policies, and frameworks.  

• Manage compliance and risk calendar to ensure all product domains are aware of upcoming activities. 

• Perform compliance reviews to ensure adherence to key obligations, including interaction with auditors and oversight of clients.  

• Improve compliance maturity and management through key metrics, ensuring appropriate oversight of compliance items within the Domain backlog. 

• Maintain dashboards on compliance and risk-related activities, including audit actions, issues, risk acceptances, and control testing. 

Regulatory Engagement and Response 

• Liaise with Line 2 risk and IT Risk teams to understand upcoming regulatory changes and prioritise work into the product domains.  

• Build relationships with payment industry bodies and schemes, manage waivers, data integrity outcomes, and ensure timely resolution of open actions.  

• Review scheme bulletins, mandates, etc., and work with the Domain to assess impacts and ensure communication to stakeholders.  

• Ensure the Cuscal Compliance framework, including the risk and compliance system, is updated and adhered to, with current obligations, waivers/exemptions, breaches, issues, compliance calendars, and monitoring plans. 

Risk Culture and Training 

• Contribute to the development and embedding of a sound risk culture.  

• Ensure effective delivery and embedding of strengthened practices related to vendor management and business continuity planning. 

• Embed agile ways of working within the product domains to ensure understanding of scheme changes and compliance activities. 

About You: 

• 5+ years experience in operational risk and/or compliance advisory, preferably within the Financial Services industry  

• Proven experience working in an agile product development environment 

• Demonstrated experience in work effectively in a fast-paced cross functional environment  

• Proven evidence of strong relationship management, presentation, negotiation skills and the ability to positively influence 

• Analyse and readily interpret business and technical operations impacts and needs of internal and external stakeholders and clients  

• Experience in managing compliance changes and initiatives including supporting delivery and delivered risks through risk in change build and maintenance 

• The ability to translate technical requirements into business language 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

The Bid Manager is responsible for leading a global team of bid coordinators to deliver high-quality, competitive submissions and client engagement content. This role focuses on ensuring design excellence, efficient bid processes, and effective resource management while driving continuous improvement across the business. Reporting to the Sector Operations Leader and the Head of Clients and Future Business, the Bid Manager collaborates with key stakeholders to strengthen Hassell’s ability to win impactful projects through distinctive and innovative bids.

The ideal candidate will bring creativity, exceptional organisational skills, and the ability to manage priorities and expectations across a fast-paced, global environment.

We are looking for a Technology Risk Manager to join our dynamic technology Risk team and to, champion our risk uplift and support the business.

What is this role about?

The Manager, Technology Risk is responsible for embedding technology risk management frameworks (including cross-divisional monitoring) and day-to-day risk management across Cuscal and within the Technology (ETS) function. 

The role is essential for ensuring technology risks are effectively identified, assessed, managed and monitored within ETS but also across Cuscal.  

Here’s more of what you’ll work on:

• Develop and Enhance Risk Frameworks: Contribute to the creation and continuous improvement of Cuscal-wide technology risk frameworks, policies, and procedures. 
• Embed Risk Practices: Work collaboratively with product domains and corporate functions to embed technology risk management practices into everyday activities, embed controls, and monitor/report on issues.  
• Risk Reporting & Analytics: Prepare and present regular risk reports to senior management and the board, highlighting key risk areas and recommendations. 
• Focus on AI and Emerging Technologies: Stay informed about the latest developments in AI and other emerging technologies to proactively identify potential risks. Support Cuscal teams in rapidly adopting new technologies in a safe and controlled manner.  
• Controls Automation: Drive initiatives to automate technology risk & controls monitoring processes using advanced tools and technologies. 
• Innovation Advocacy: Promote a culture of innovation in risk management practices, encouraging the adoption of new approaches and technologies. 

 In support of our current workload and future opportunities our ANZ Aviation team is looking to recruit across all levels in Australia, working in our team who will win and deliver airfield projects for our international and regional commercial airport clients, and as well as for the Australian and New Zealand Defence Forces’ portfolio of airfields.

What will a day in this role look like:

• Drive technical excellence across our ANZ Aviation portfolio.
• Contribute to and support the management and leadership of aviation infrastructure planning and design consultancy projects
• Provide hands-on aviation engineering input and strive for technical excellence
• Have regular contact and retain good relationships with AECOM's key clients
• Demonstrate strong communications skills and an ability to work within a multi-disciplinary design consultancy team environment

What is this role about?

The P&C Business Partner works directly with the business & the Senior Business Partner to implement the execution of the people agenda and strategy, the annual calendar of HR related activities.
This role has a blend of strategic and tactical responsibilities such as:

• Supporting a client group/s which will include end to end P&C support and sound guidance and advice. Provide one to one coaching to develop leadership capability, employee matters and performance management issues
• Tactical BAU activities across the organisation such as case management, workers’ compensation and performance coaching, learning and development and talent management
• Provide coaching to managers on employee matters and performance management issues
• Help drive consistency in employee experience and engagement. By supporting the Senior Business Partner in analysing data to identify pressure points
• Support the Senior HR Business Partner to execute cyclical activities relating to performance management, coaching, create data insights on people data, organisational development, workforce planning and learning & development.
• Lead/ be involved in P&C projects to continue to drive P&C’s value add and impact across Cuscal, undertake learning needs analysis and building learning pathways and journeys that align with the business needs.
• Provide advice and guidance to employees and leaders on P&C policies and procedures in employment conditions, industrial relations, wage, salary and benefit administration, Occupational Health & Safety, Superannuation and employee services.
• Revising and updating P&C Policies and procedures in line with changes to legislation and best practice.

AECOM has an opening for an Electrical Engineer to join our Buildings and Places team in our Sydney CBD office.

The role is ideal for a values driven experienced engineer with a strong technical background with an interest in developing detailed design solutions and is responsible for the delivery of a range of exciting electrical engineering projects which cover a diverse range of the construction sector including Data Centres, Defence, Commercial, Education and Health.

What will a day in this role look like:

• Use your experience on building services projects as an Electrical Engineer or Senior Electrical Engineer, to prepare technical design documentation across a variety of industries and market sectors whilst guiding and mentoring junior members of staff.
• Contribute to the broader team by providing specialised advice on a range of projects, utilising your experience in Australian Standards with exposure to State and Federal Government Projects
• Liaise with internal stakeholders across our expansive multi-disciplinary engineering team to provide high-level technical advice on some community-defining projects.
• Design experience on Australian defence infrastructure and facilities

Position Summary

The Real Estate team is an active global investor across multiple sectors and multiple strategies in support of CPP Investments mandate to maximize returns without undue risk of loss.  This flexibility in investment approach allows the investment departments to seek out the best investment ideas and the best risk-adjusted returns in the market. 

Reporting to the Managing Director & Head of Real Estate Asia Pacific, the Analyst/Associate is accountable for assisting the Real Estate team in the identification, selection, evaluation, and ongoing management of relationships and real estate investments across the Asia Pacific region.

Role-specific Accountabilities:

• Under the general direction of the Managing Director, you will become an integral member of the investment team, building a solid foundation as a professional multi-sector and multi-strategy investor.
• Alongside a multicultural and experienced team, you will build a thorough understanding of the investment process, commercial decision-making and partner selection.
• Using a variety of quantitative and qualitative analytical tools, you will assist in the underwriting process of various real estate investments and partnerships (including joint ventures, club deals and funds), as well as tax and financial structuring
• Working with our partners and stakeholders, you will actively participate in the monitoring and management of the investment portfolio and joint ventures to ensure delivery of business plans and execution strategies
• Engaging with market participants, you will conduct market research and compile data and financial information to contribute to forward-looking strategic decisions
• Undertaking other relevant duties and projects as assigned
• You will be expected to consistently exhibit our Guiding Principles of Integrity, Partnership and High Performance

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Please note this role is a 6 month FTC covering parental leave.

Working with the Group Legal Counsel, the role is responsible for managing legal matters relating to Rest including providing legal advice to Rest Business units, Management, Board and Directors to ensure appropriate management of Rest’s legal rights and duties and legal compliance and managing Legal Counsel direct reports.

• Provide advice on regulatory legal matters and guidance to the business in relation to legislative, regulatory and licensing obligations
• Participate in the due diligence process as a legal stakeholder to provide review and legal advice on required documents and processes 
• Advise management on regulatory matters that affect business decisions and the execution of Rest’s strategic objectives, 
• Maintain a good working knowledge of regulatory matters and regulatory change relating to the Trustee and Fund.  
• Advise on proposed and actual regulatory changes to stakeholders to manage legal risks.  
• Advise on Rest’s governance framework including licences and the activities of representatives of the Trustee to properly discharge licence responsibilities. 
• Advise on Rest’s regulatory reporting frameworks 
• Manage legal aspects of regulatory investigations. 
• Assist with liaison with regulators including ASIC and APRA for all communications including meetings and correspondence, preparation of reports, schedules and presentations for APRA prudential reviews, where required. Participate in industry forums and groups to provide input and discussions on regulatory changes and communicate outcomes to relevant internal stakeholders as required. 
•  Support and advise management on regulatory matters that affect business decisions and the execution of Rest’s objectives
• Assist as required in the delivery of legal training to Rest Business Units. 
• Manage litigated matters and disputes where required, including liaison with Rest’s external legal panel and Senior Counsel in relation to litigated matters 
• Liaising with external legal providers, auditors, fund administration and regulators when required 
• Preparation and review of relevant Fund policies as required 

We are currently on a journey to drive strategic change to modernise our payments architecture and platform. As part of our team, you'll play a pivotal role in enhancing our competitive edge in the market, fostering growth and creativity. Join us and be a part of a dynamic environment where cutting-edge technology and forward-thinking strategies converge to deliver superior payment solutions. Together, we will meet the evolving needs of our clients and drive our company's success into the future. 

We are looking for a Product Manager to join our Acquiring team.  

The Acquiring team @ Cuscal is responsible for building products to drive seamless payment experiences for our clients across card present, mobile, web and in-app. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction.  

Reporting to the Head of Acquiring, the Product Manager’s role is to drive the strategic vision for the product and be accountable for product performance and P&L. Product Managers are the ‘voice of the customer’ to internal stakeholders and ensure their needs are met and will partner closely with the product owner and squad to deliver on the product roadmap. 

About the Role: 

• Design value propositions that differentiate Cuscal’s position in the market as a B2B payments provider 

• Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels. 

• Manage the integration of new product development or product change into existing processes.  

• Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.  

• Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients.  

• Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.  

• Stay up to date on industry trends and new developments in payments technology to evaluate product competitiveness and drive a competitive roadmap.  

About You: 

• 5+ years of Product Management experience in acquiring payments (preferred) delivering SaaS and/or B2B products.   

• You can envision the big picture while meticulously attending to the details.  

• You have a keen sense for outstanding products and advocate for new features using both qualitative and quantitative reasoning.  

• You do whatever it takes to ensure the success of your product and team, with a demonstrated track record of problem solving and lateral thinking. 

• You can transform incomplete, conflicting, or ambiguous inputs into clear action plans. 

• Strong communication skills with an ability to story tell and influence multiple stakeholders. 

• You possess enough technical knowledge to engage engineers in meaningful discussions about architecture and product decisions. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Are you a recent Dental Graduate looking to make a positive impact on your patients' lives? At The Dental Group, we're dedicated to providing high-quality dental care in a supportive and innovative environment. We are currently seeking a skilled Dentist to join our team on either a part-time or full-time basis.

Your Role:

At The Dental Group, you will be responsible for delivering exceptional dental care, diagnosing and treating dental issues, and improving the overall health and wellbeing of our patients. You will work collaboratively with a talented team of dental professionals and have access to state-of-the-art facilities.

We are offering dentists seeking career advancement exposure to all aspects of dentistry on a scale not possible elsewhere. As an associate you are usually limited by what the owner wants to keep for themselves – NOT WITH US.

You will work with an engaged and motivated patient base and a dedicated team to achieve your professional goals.

We have a unique remuneration model, which ensures you will be earning at least what you are now and building something for YOUR future. We have dentists who are earning $200K+ and others earning close to $500K pa. 

Join the company that’s revolutionising dental care for all Australians!

What We're Looking For:

• Be a great dentist and an eagerness to learn
• Be a person with a high EQ
• Full Registration with AHPRA and practicing in Australia
• Australian Business Number (ABN)
• Prof Indemnity and Public Liability Insurance

At The Dental Group, we offer competitive compensation, a supportive work environment, and opportunities for continuous professional development. Join us in our mission to provide outstanding dental care and help our patients achieve their best smiles!

• Career Growth Opportunities
• Competitive Salary
• Supportive Team Culture

At Dental 99, we’re passionate about creating smiles – for our patients and our team. Dental 99 is changing the way that Australian’s access premium dental care at affordable prices and we are looking for a Permanent Dental Assistant to be part of Australia’s dental revolution.

If you’re a skilled Dental Assistant with at least two years of experience, exceptional attention to detail, and a love for helping patients feel at ease, we’d love to meet you.
 

Customer service is at the core of everything we do, and using the world's best technologies, we're transforming the way that dental care is delivered to all Australians.

Permanent position will be offered to the right candidate.

The successful applicant will bring to the practice the following attributes:

• Commitment, reliability, flexibility and have good work ethics
• Excellent communication and customer service skills
• Caring and friendly personality with outstanding patient care
• The ability to work well within a team and multi-task
• Adaptable to different and new situations
  
  

Role Requirements:

• Experience with minimum of 1 year experience of Dental Assisting is a must
• Experience with online software systems
• Outstanding communication skills in both written and spoken English
• Immunisations up to date
• Be able to work efficiently in a fast-paced dental practice
   

At Dental 99, we don’t just offer a job – we offer a career in a friendly, innovative, and patient-centred practice. If this sounds like the perfect next step for you, apply now and help transform lives one smile at a time.

• Career Growth Opportunities
• Competitive Salary
• Supportive Team Culture

We are looking for a Manager, Regulatory Reporting & Treasury to join our Finance, Reporting & Control team.

This role supports the Senior Manager, Financial Reporting & Control by overseeing the preparation, submission, and accuracy of all regulatory financial reporting across Cuscal. This is a highly visible role in the business and will be responsible for maintaining an effective and robust risk and control culture around Finance’s regulatory and treasury functions. The responsibilities in this role sit across four key areas: 

1) Regulatory Reporting 

• Oversight of the preparation and submission of Group Finance’s APR regulatory reports in accordance with Cuscal’s requirements as an ADI;  

• Responsibility for preparation of internal reporting to support management in assessing the regulatory impact of decision making (e.g. ALCO committee reporting, Board committee papers specific to Prudential requirements); 

• Balance Sheet Management and forecasting as it relates to Regulatory Capital ratios; 

• Monitor changes in regulatory requirements and assess their impact on the bank’s reporting framework and practices; 

• Collaborate with finance, risk management, and compliance teams to gather and validate data necessary for reporting;  

• Develop and implement policies and procedures to enhance the regulatory reporting process and ensure compliance with all relevant regulations; 

• Support the Financial Controller in the delivery of the Group Internal Capital Adequacy Assessment Plan (ICAAP) Summary Statement;  

• Identification, measuring and monitoring of limits under Prudential Standards (e.g. APS 110/111 Capital, APS 221/222 exposures); 

2) Financial Analysis 

• Provide analysis to the Finance and Risk teams on regulatory impacts of business decisions;  

• Conduct detailed analyses of regulatory reports to identify trends, variances, and areas for improvement 

3) Financial Control & Treasury 

• Review of daily Treasury control functions (P&L and Balance Sheet reviews, and reconciliations);   

• Production of monthly, half year and year end Board and Board Audit Committee reporting, as it relates to the Regulatory Reporting and Treasury function; 

4) Audit 

• Support audits (APS 310 and Financial/Year-end) and regulatory reviews by providing necessary documentation and explanations;  

• Support the Financial Controller in any APS 310 issues management & resolution;