The People & Culture Risk and Governance team supports the continuous building of awareness and the strengthening of the risk management and governance practices across the People & Culture business unit. The team consists of operational risk management (Line 1 Risk), governance including regulatory amendments, strategic program management, board and executive team reporting and analytics & insights.

The People & Culture Risk Manager plays a critical role in the identification, management and mitigation of risk within People & Culture. The role includes a broad range of activities including control testing, leading the annual RCSA process, risk management through business unit change and reporting to the People & Culture Risk Committee. Additionally, the Risk Manager will oversee incident management and manage the CPS230 uplift program of work for People & Culture.

The role also provides advice and guidance to the business, promoting a strong risk culture, and supporting stakeholders to ensure successful operations within organisational risk & compliance frameworks.

The role works across the People & Culture team and closely with the People & Culture Leadership Team on risk and compliance related matters. This role also liaises with the Risk Office and Internal Audit across various Line 2 and Line 3 activities.

In addition, in this role you will:  

• Provide education and awareness of risk management and compliance across the People & Culture team (including running bi-annual new starter risk training).
• Develop and implement a People & Culture control testing plan aligned to the organisational framework, including conducting thorough critical control testing and reporting on outcomes to the People & Culture Leadership Team and Line 2.
• Oversee annual BCP review for P&C and participate in testing scenarios.
• Represent People & Culture at the Line 1 Risk forum, Operational Excellence Change Advocates forum and other Line 1 Risk enterprise-wide forums.
• Support Line 2 and Line 3 with relevant reviews/audits.
• Provide risk support and advice for People & Culture strategic priorities and projects, including risk in change.

This is a position within the Actuarial system team which has responsibility to assist Finance business areas for performing system changes required for ongoing BAU development and enhancements of actuarial systems in support of liability and capital valuations, embedded value, and business planning.

Key Accountabilities:

The Main activity of the role is to support the Actuarial System team in the design, build, test and implementation of Actuarial projection models (using the prophet enterprise platform) to meet additional model requirements from strategic project impacting finance analysis, reporting and operational processes.

Detailed activities include:

Projection Modelling (Prophet)

• Prepare and review technical specifications that meet end user requirements and teams coding standards
• Perform Prophet developments to specifications
• Perform and document system testing activities (unit testing, regression testing)
• Perform model reviews and identify areas of model improvement and efficiency
• Deploy approved changes to production environments in line with controls and procedures
• Identify areas of model improvement and efficiency

Data Management

• Analyse and specify data requirements (variable names, formats, attributes) for prophet model inputs and outputs
• Modify DCS processes to maintain system integration points in line with model changes
• Contribute to the build and implementation of data flow process interacting with the IDR (Insurance Data Repository for Prophet model inputs and outputs)to meet IFRS reporting requirements

Finance System Support

As part of the Actuarial systems team you may be called upon to aid in the provision of Finance Operational services including:

• Actuarial System incidence management and resolution
• Support and train for Actuarial System end users
• Manage the availability, capacity and performance of Actuarial Systems
• Maintain security and access procedures and conducting periodic reviews

This role is ideally suited for that candidate who is looking to take the next step in their career and has Head of Tax in their sights. Senior Tax Manager roles in TAL are required to be able to work across all portfolios and tax subject areas and should expect to work across various of these from time to time. However, each role will have a key point of focus and provide back up to other areas.

The Senior Tax Manager - Indirect Tax, in TAL acts as a trusted partner to leaders across the TAL business, accountable for providing accurate, complete and timely advice that deliver commercially sound, and compliant, solutions which focus on Indirect tax matters. This role is key in driving compliant outcomes with our key stakeholders and influencing commercial initiatives. The role requires the individual to take accountability for setting compliant requirements that other areas maybe required to meets these requirements. The role then requires the individual to take accountability for auditing compliance against the requirements and influencing areas outside of the tax function to take accountability for the execution of the requirements.

Incumbents in this role use their professional knowledge to deliver high impact advice across Finance, and TAL more broadly, and are expected to provide advice on the achievement of key commercial objectives, providing advice that influences commercial decisions that TAL needs to address which focus on Indirect tax matters.

The Senior Tax Manager -Indirect Tax role ensures:

• All Indirect tax matters relating to the TDA Tax group are dealt with in accordance with the law and are accurately recorded and reported,
• Indirect tax impacts upon customers and policyholders are accurate and correct,
• Implications of new tax laws and other compliance requirements are understood, planned for and implemented and business leaders are aware of their obligations in relation to these
• TAL is well represented in relevant external bodies and with associated regulatory and other compliance bodies.

The Senior Tax Manager - Indirect tax, is also accountable for ensuring the implementation of policies, processes, calculations, models, procedures, and compliance obligations, especially in respect of governance, risk management and documentation relevant to all TAL Business Units. The role ensures the provision of accurate and timely advice to the business and developing and enhancing relationships with stakeholders throughout TAL and with external parties, such as the ATO and State Revenue Authorities. The Senior Tax Manager - Indirect tax is accountable for enhancing existing processes and continually improving the level of support provided to the TAL business with a particular focus on various strategic programs focusing on Indirect tax matters. This role is expected to oversee the work of the Tax Analysts, and other junior staff who may support Tax from time to time, who support the deliverables of the Tax Team, providing coaching and training as required to ensure the capability development of all team members.

Key Accountabilities:

Business (revenue) related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework as it relates to Indirect tax.
• Be responsible for and accountable for setting requirements for the business to execute that are designed to ensure compliance against tax law. This means not providing interpretations of the law but rather gain an understanding commercial and operational process and based on these facts provide the business with purpose-built requirements that when executed will ensure compliance with the law. The role is then required to update these requirements as regulations change
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Advise and partner with TAL Business Unit leaders on matters such as:
  • Goods & Services Tax
  • Stamp Duty
  • Fringe Benefits Tax
  • Advisory support in relation to various Payroll initiatives including but not limited to State Tax changes and global mobility proposals.
  • New product set up and ensuring efficient and compliance tax outcomes are considered.
• Drive indirect tax outcomes, particularly in relation to duty, when it comes to new products strategic developments. You will be seen as a key stakeholder that is capable of having discussions and leading implementation efforts in this regard. You will be able to work autonomously and escalate where required.
• Active engagement with key Regulators to ensure TAL is compliant and is operating within its Tax Risk Governance Framework. You will be able to drive audit engagements and feel confident to have hold such discussions independently.
• Explain the tax position to internal and external stakeholders, at all levels, and show a clear means of substantiating the position. Your advice will be able to be easily understood and implemented.
• Manage internal and external audit reviews where applicable.
• Provide accurate, complete and timely tax advice and services on a range of topics in support of commercial decisions with a focus on Indirect taxes
• Implement news systems and processes and manage the integration of a new tax function for newly acquired businesses as required

Corporate related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework
• Provide expert advice on matters related to Indirect tax (incl., GST, FBT, Stamp Duty)
• Ensure the accurate provision of a range of compliance deliverables for the TDA group
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Ensure that current tax models and calculators are fit for purpose
• Management of relevant returns, compliance and reporting requirements ensuring the engagement of internal and external stakeholders (incl GST, FBT, Payroll Tax support, Stamp Duty, and others where required)
• Manage the external auditors in relation to their tax reviews

We have a newly created opportunity available in our Retirement and Wealth business as a Retirement Growth Manager. Reporting to the General Manager, Retirement and Wealth you will be responsible for developing deep relationships with new and existing partners to TAL as well as consultants and other market participants.

This is a client facing role with key stakeholder management and relationship building accountabilities. You will play a critical role in proactively and effectively managing the delivery of high-quality engagement to our prospects and other market players.

In this role you will: 

• Deeply understand TAL’s strategy and retirement proposition in the industry
• Tailor and showcase TAL capabilities, proposition, and people to audiences/funds depending on their needs and objectives
• Proactively identify and build relationships with new retirement and investment opportunities in the industry fund and retail/platforms segments
• Gather and document market intel on an ongoing basis and provide reporting on this and pipeline activity
• Devise the retirement partnerships strategy for approval by the senior leadership team
• Document and execute a structured 12-month calendar of business development activity to be updated on an ongoing basis
• Understand market challenges and represent TAL as a market leader in thought leadership and solution development
• Support the ongoing development and implementation of initiatives and projects to enhance service delivery for our partners
• Lead new business tender responses, using the intel obtained through engagement to develop the win themes and ensure a leading submission is provided
• Take full accountability for delivery of the tender response on time, building a bid team across the TAL business

Overview of the role:

To manage balance sheet risks and maximise the value of our investment assets, TAL is expanding its investment capabilities including the implementation of a new Target Operating Model. This is an exciting role, offering the ability to build capability, shape outcomes and add significant value. The role will work closely with the Head of Investments (general account) & ALM and be responsible for investment strategy and portfolio management. The focus will be rates and credit investments and will require a strong understanding of asset-liability management and life insurance regulatory capital standards. 

Key Accountabilities:

Investment strategy

• Clarifying investment objectives and quantifying risk appetite including via senior executive and/or Board workshops
• Designing capital efficient, liability-driven, investment strategies that achieve investment objectives
• Providing advice to Risk on appropriate targets and limits
• Portfolio structure design including the optimal mix / diversification of strategies / exposures
• Provide advice to the business on investment elements of product design (including Retirement Income)
• Analysis of competitors’ investment strategies and performance

Portfolio management

• Investment risk management, ensuring ongoing compliance with limits
• Investment manager benchmark design
• Investment market and economic research
• Dynamic exposure management including active credit and duration positioning
• Derivative overlay implementation when applicable (including CDS and bond futures)

Collaboration and stakeholder engagement

• Draft Board and ALCo papers
• Present to various internal forums and executive committees
• Interact with senior executives including the CFO, Appointed Actuary, Chief Risk Officer, etc.
• Ongoing collaboration with external investment managers and where necessary provide robust feedback and challenge
• Provide advice and mentorship to the broader ALM team

We have a Senior Commercial Analyst opportunity available within our Performance and Expense Management team which sits within our Finance business unit. Reporting to the Senior Commercial Manager, you will be responsible for partnering with our Information Technology, Continuous Delivery and Strategic Initiatives teams to provide reporting, communicating expense results and creating actionable insights.

Additionally, this role is heavily involved in the annual expense budget process, working with business stakeholders to build out expense budgets and operationalise this.

This is a 12-month fixed term contract, working flexibly from our Sydney office.

In this role you will: 

• Take ownership of expense planning, budgeting, forecasting and other processes as appropriate.
• Assist with the delivery in terms of the Expense Framework which governs planning, forecasting, accounting, reporting, and analysis.
• Assist with partnering of Executives and Senior Leaders to influence and provide direction for the appropriate expense targets and goals for TAL, as part of the planning and forecasting process.
• Assist with the production of month-end expense reporting and analytics, including targets, productivity metrics and insights.
• Provide commercial insight and advisory on activities including business case development.
• Assist with month-end expense meetings with stakeholders to provide analysis, identify opportunities and strategies to mitigate risks as appropriate.
• Contribute towards short and long-term enterprise expense planning including stakeholder management during the planning cycle, co-ordination of inputs and analysis.

The Cook is at the heart of the restaurant operations. You will be preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. You’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and regular guests.

Must be able to work night shits from 4:00 pm to 11:00 pm 

Experience is helpful, but it’s not everything. What we mean is:

• Kitchen experience is great but not essential
• Is open to coaching, eager to learn and ready to put in the effort
• ‘Can do’ attitude and can be relied upon

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Culinary training and development
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation. 

The Solution Sales Manager will oversee market success of ServiceNow's [insert specific product line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:  

The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

We are seeking energetic and experienced Housekeeping Room Attendants to join our dedicated Housekeeping Team.

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience. 

Successful applicants will be required to:

• Service and clean assigned guest rooms ensuring that rooms are perfectly presented to hotel standard.
• Report all maintenance and repair requirements and missing items as per procedure.
• Ensure store rooms and trolleys are kept neat and stocked, and in good working order.
• Carry out deep cleaning duties as required.
• Follow the correct procedures for lost property items.
• Handle all amenities, chemicals and equipment according to WHS standards.
• Assist with other duties in the housekeeping department as required.

We have a great Operations Coordinator opportunity in our Numero team for a fluent Mandarin speaker. This role can be based in either Auckland, Sydney or Melbourne and has flexibility to work remotely with only occasional visits to the office.

The ability to work weekends 9am to 5pm, Thursday to Monday is essential.

Key Responsibilities:

Box Office Data Management

• Box Office data entry
• Daily Box Office data accuracy checks
• Chasing up missing grosses
• Mappings of films, formats and theatres

Film Release & Release calendar updates

• Film creation, amending release dates, finding film artwork and synopses

Client Service

• Replying to enquiry emails about box office data and reporting
• Helping customers and users with requests e.g. setting up logins and investigating data discrepancies etc...

Skills, Knowledge, Abilities and Personal Attributes:

• Must be proficient in Mandarin and English
• An interest in box office results, records or statistical information
• Film knowledge, and an interest in film, is a plus
• Knowledge, experience and understanding of the cultures in Asia is a plus
• Proven ability to work as a part of a team, and independently, to meet deadlines
• Excellent communication skills, both written and oral
• Ability to demonstrate and further develop administrative, time management and planning, analytical, problem-solving, and internet research skills
• Confident, positive personality with excellent interpersonal skills and a professional manner.
• Attention to detail
• You must have the right to live and work in Australia or New Zealand
• The ability to speak and write multiple languages is an added benefit but not essential
• You must be able to work weekends 9am to 5pm, Thursday to Monday

About Numero

Numero provides an aggregated box office reporting platform giving the film industry clean, fast, and effective information. Through collection, collation, and reporting of theatrical box office results for the global film industry, Numero delivers up to the minute information, collecting box office results across more than 30 territories, and providing services across Asia Pacific, Europe, Africa, North America, and Latin America.

Numero is part of the Vista Group, a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

Our HQ is in Auckland and we have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur. We use the latest technologies and offer a fun, agile and collaborative environment.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew • We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light • We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen • We make good things happen as people and as teams through our focus on delivery

Chase Great • We challenge ourselves and each other to keep improving

You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include:

• Excellent work/life balance including remote working (with an Auckland, Sydney or Melbourne base required)
• Volunteer day, enhanced paid parental leave and wellness benefits
• Strong mentoring & career development focus
• Fun team events including the Vista Innovation Cup

If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Numero.

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs, or political opinion. This commitment is reflected in all our employment policies and procedures.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

About your role 

We are seeking Consultants with experience in HCM transformation to join our growing European practice. In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling world-class workforce operations and experiences.  

You will guide our clients through the complex landscape of HR transformation, leveraging technology and best practices to create an impact on business outcomes. You will deliver quality client service, provide insightful solutions, and balance multiple priorities. You will also demonstrate excellent communication and problem-solving skills, easily integrate into new teams, and establish relationships. More specifically, the responsibilities of this role include: 

• Create employee experience strategies with market-relevant thought leadership - develop employee experience journeys, personas, and roadmaps to help digitise HR service delivery and improve workforce experiences. 

• Deliver HR Transformation E2E projects as well as state-of-the-art HR Service Transformation solutions at global scale. 

• Deliver HR TOM and HR Process Design to enable and operationalise our clients' HR strategies. 

• Support clients with implementation and adoption of HR Cloud and HXM Technologies from Hire to Retire. 

• Provide Workforce Transformation Advisory from Talent Marketplace solutions via skill-based organisation towards Learning Agility, Upskilling and Reskilling initiatives – provide project management support for the deployment of new workforce solutions and initiatives. 

• Facilitate HR workshops and craft insightful presentations, providing actionable recommendations. 

• Contribute to practice development and pre-sales activities to develop our service offerings, proposals and go-to-market initiatives further. 

• Lead teams, fostering an environment of continuous learning and growth. 

 
You.. 

• Have a broad business skill set including stakeholder management, problem-solving, and resilience 

• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences 

• Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel 

• Domain expertise in processes from the Hire to Retire employee cycle, including defining HR processes, creation of formal process documentation, detailed process maps and standard operating procedures. 

• Translation of employee experience needs into business requirements to drive digital HR platforms deployment. 

• Knowledge and experience in the implementation of HR technologies, e.g. HCM cloud systems (e.g. Oracle, SuccessFactors, Workday), HR ticketing/workflow tools (e.g. ServiceNow HRSD, Salesforce) or other HR solutions. 

• Project and change management activities for HR Transformation projects. 

• Ability for conducting HR improvement workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps. 

• Strong facilitation, communication, and problem-solving abilities. 

• Ability to lead project teams and mentor junior consultants. 

• Demonstrable experience in developing proposals and offerings, either for internal or external clients. 

• Contribution to practice development, including go-to-market strategies and developing others. 

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Key responsibilities: 

We’re looking for our technology leader to take the business into the next era. Rapid product and sales growth awaits us after a strong, stable period of delivery. 

We’re small and agile. Our leaders present solutions, seek buy in, whilst getting involved and ensuring execution. 

In the code 

• As a growing business, everyone gets stuck in, so we’d expect that this role will get their hands dirty, whilst managing the team, keeping a handle across different teams, projects and priorities. 

Managing and mentoring 

• As a manager for our software engineers, integrations team, QAs and technical writer you’ll be responsible for ensuring the team has what they need to succeed (context, direction, coaching and more). A key facet of the role will be building relationships with stakeholders, ensuring that you build upon those as it’s served the business so well in continuity and scaling. 

The team 

• Currently made up of six .NET engineers, one mobile flutter engineer, 2 QAs, and 2 integrations team members. This is augmented by offshore project teams (currently 2 teams).  As the manager of these teams you’ll need to balance the output, provide clarity on delivery timeframes for the business and look at ways to optimise our delivery across multiple products. We’re also hiring to keep up with an accelerated volume of change currently underway and coming in 2025. You’ll also have a dotted line managing Infrastructure to ensure the engineering team are set-up for success. 

We currently have a transformation re-platforming project as well as a new product underway both working with separate offshore teams. In addition to this we have a maintenance team who are delivering features, integrations and resolving bugs. We’re hiring for software engineers, business analysts and QA to expedite our currently delivery and build out the teams’ capabilities. 

We’re after a leader who wants to own the technical realm and have a say in product, someone who will still outperform all but the most senior individual contributors. Worked in SaaS, managed teams and what comes with that – from leading change management, prioritizing work with the GM, articulating product and technical roadmaps, velocity reporting, people management and resolving challenges. 

What we’re looking for: 

• Management: You’ve got a good handle on managing different personalities. You challenge the status quo and aren’t a yes person – you can coach, but also direct to hit deadlines and work with stakeholders 

• Project management: Have a strong grasp of managing a roadmap and timelines, communicating effectively and delivering to agreed deadlines so set the business up for successful growth 

• Tech: Passionate about tech, confident with data, databases, and coding languages. You are ready to work with many integration patterns and collaborate on infrastructure requirements. 

• Solution Design: You can collaborate with the team to help them architect solutions, guiding when necessary and encouraging input from the team.  

• Technical Requirements: Detailed technical requirements are your second nature. You can coordinate between product and engineering domains to ensure your team and stakeholders are aligned. 

• Scaling: You’re comfortable running multiple projects, managing a wide ranging team of different personalities and skills and can present/communicate strong timelines which are realistic and achievable to enable the Sales function to scale effectively around new product development 

Why you will love this role: 

• The opportunity to make a difference: we are not a large company tied down by bureaucracy, you can implement work quickly and see results 

• Own your role and the team’s execution: You’ll partner with the GM, product and support to understand the landscape and where efforts are needed. You’ll take that direction to scope and provide excellent detail for engineering to quickly deliver 

• Lots of opportunity to learn and grow:  You will be working with Transvirtual subject matter experts to ensure you can make an immediate impact. They are also very open to ideas and new initiatives that you come up with.   

• Friendly, hybrid international team: we are a fun team, headquartered in Australia, but also spread across the globe. You will get the chance to collaborate with multiple teams who are all inclusive and open. 

Essential Skills / qualifications: 

• 7+ years in C#,.NET and SQL (MSSQL preferred) development with extensive knowledge of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations 

• Demonstrable management of a team 

• Experience in multiple infrastructure set-ups, both cloud and dedicated 

• Excellent written and verbal communication skills for team management and board level presentations 

• Have a relevant tertiary qualification 

Desired skills 

• Have exposure to different working methodologies in multiple teams to understand how to flex process to maintain focus on goals 

• Worked in a Logistics (TMS/WMS), SaaS or Technology focused business 

• Hybrid database environment 

• Cyber-Sec governance, familiar with ISO-27001 and including OWASP frameworks included into development 

• Used ITIL or similar to manage incident processes 

The Process 

• Meet with our GM and some of the team, complete a technical test and a final meeting with a Representative from our board 

About Transvirtual: 

We’re a modern SaaS business delivering logistics solutions. Our founder’s family history is steeped in transport giving Transvirtual a unique competitive advantage which has seen the business grow from strength to strength. The business received its first outside investment three years ago and has grown significantly, including growing our product set from its core of a Transport Management System (TMS) to launching in the US and expanding to offering a Warehouse Management System (WMS). 

Being a distributed business we work really hard to connect the team ensuring visibility of business strategy, sharing OKRs and hosting company wide retros. We challenge each other to be the best and ensure we seek & provide regular feedback to maintain a positive and enjoyable workplace. 

Our team is comprised of Technology, Logistics and Growth experts and if you’re excited by the opportunity, we’d love to hear from you. 

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

We are seeking an experienced, commercially savvy HR expert to join us in the New Year on a 12 month fixed term basis. Reporting to the Head of People & Culture, the People & Culture Business Partner offers a combination of strategic and operational HR responsibilities. You will partner with a large internal client group across Australia and Malaysia.

Your key Responsibilities:

As our BP, you’ll provide HR business partnering services for managers across a number of locations and business units within your portfolio; you’ll coach, guide and implement strategies to meet both long term and short term business goals.  You’ll also build strong, effective relationships and gain knowledge of the business to enable effective decision making.

• Keep a pulse on employee engagement, working closely with people managers and employees to improve working relationships, build morale and retention. Interpret employee engagement survey feedback and able to develop actions plans to address gaps.
• Partner with Organisational Development and Learning & Development to support talent management initiatives including annual performance assessments, succession planning and talent road maps. Support employee and people manager training as required.
• Act as a trusted advisor to people managers and employees on HR policies, conflict resolution, and employee relations issues. Investigate, resolve and recommend solutions, and work toward positive outcomes. Ensure alignment with Australian employment laws and consult with internal legal counsel when required.
• Work closely as part of the P&C team, providing support and back up to colleagues as required and collaborate on projects and interventions as requested.
• Analyse HR metrics to inform decision-making, identify trends, and measure the effectiveness of HR strategies. Produce and present reports to senior people leaders.

• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables.
• Gain a good understanding of the terminology and ways of working within the retail sector.
• Providing client with cost advice for budget purpose including cost planning of upcoming projects   This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level.
• Assist with the commission management of our commissions to assist in the successful delivery of our services.
• Integrate with full cost management and project management teams in NSW and support when required.
• Work independently and take responsibility for deliverables.
• Line management and mentorship.

Consisting of high-net-worth individuals and their representatives, our consultants arrange private jets charters for everything and anything from corporate business meetings to leisure trips.

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list and working with airlines to the smallest details of what should be on the aircraft so the client remembers and makes ACS their charter partner.

This role does require a 4 week training period in London HQ, all expenses paid.

The Claims Technical Specialist is responsible for providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy.

A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Managers to build their capability in line with the TAL claims capability and delegated authority frameworks. 

• Contribute towards a culture of process improvement. Along with the Team Manager, ensure that change initiatives are embedded and that best practices are adopted, while ensuring a best practice approach to claims handling
• Contribute to department and company projects as required.
• Maintain current knowledge of life insurance guidelines, processes and policy changes.
• Ensure claims handling and service approach reflects industry best practice and TAL processes and policies.
• Other ad-hoc duties as required

Technical Support

• Act as a subject matter expert, responding to Claims Consultant requests and enquiries and to authorise and review claims (and associated benefits payments)
• Provide adverse decision review and sign off on assessment, which may require referral to internal Claims review body
• Support Claims Consultants to use effective communication with customers, treating health practitioners and other stakeholders to drive the best service experience and appropriate claim outcomes for the customer
• Support Client Managers and Team Managers in their reporting to funds and attendance at fund meetings/case conferences related to technical claim outcomes as required
• Development/ enhancement of claims handling procedures and guidelines as required. Assist with embedment
• Review, advise and sign off (within delegation) on policy T&Cs within internal forums, communicating the outcome of approved policy T&Cs within team to ensure understanding/application

Team Capability

• Drive processes to support development of technical capability within claims and implement strategies lto develop technical skills in line with the TAL claims capability framework resulting in progression of delegated authorities in a timely manner
• Coaching Claims Consultants in appropriately executing assessment practices ensuring the timely and quality management of claims. Including completing ‘above delegation’ and ‘within delegation’ reviews of individuals work and recording outcomes and opportunities for development 
• Provide insights into Case Manager technical capabilities for the purpose of performance management and support the Team Manager in development planning for individuals to uplift their capability in line with TAL’s capability framework.
• Deliver training as required

Compliance

• Contribute to the implementation of appropriate governance structures and quality assurance to successfully deliver business solutions.
• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy 
• Adherence to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work

Are you an IT professional with a keen attention to detail and a drive for productivity? Do you have the ambition to grow your career while providing high-quality support?  Ideally you have a few years experience, a keen passion to make an impact, drive value and grow.  Bilue is seeking an IT Support all rounder and strong administrator to join our dynamic shared services team.

In this pivotal role, you will collaborate closely with our leadership team to manage and mature our IT support and administration processes, facilitating Bilue’s growth and scalability. The ideal candidate will have the drive and motivation to sieze the opportunity to develop into a functional leadership role, overseeing Information Technology and Information Security Operations within our organisation. If you are passionate about IT and ready to make a meaningful impact, we want to hear from you!

The role

IT Administration and support

In this hands-on role, you will take ownership of IT services for our teams, serving as the first point of contact for troubleshooting, onboarding, and offboarding staff. You will oversee system maintenance, access reviews, and the management of our office hardware, including monitors and laptops. 

Your responsibilities will also extend to managing and administering our systems and software services, which encompass Google Workspace, Slack, Kandji, Cloudflare, Crowdstrike, Jira, Confluence, as well as additional tools such as Miro, Figma, GitHub, and OnePassword. All change requests will be implemented through our processes and be managed and reported on appropriately. 

At Bilue, cybersecurity is a top priority. You will be instrumental in driving best practices in cybersecurity through daily operations, collaborating with our security experts to maintain our certifications and compliance standards. This includes but is not limited to; monitoring events, managing incidents and reporting.

Support and Maintenance Program Administration

You will also administer Bilue's customer support and maintenance program, establishing an external customer-facing support system. Your role will ensure that all SLAs are met and that customer issues are resolved efficiently through resource scheduling and activity monitoring, working closely with our Head of Delivery. 

You

• Collaborative Self-Starter: You are a passionate team player eager to grow and contribute, while effectively managing day-to-day tasks.

• Outcome-Focused: Your primary focus is on achieving results and delivering impactful outcomes.

• Thrives in Fast-Paced Environments: You enjoy working across various levels in a dynamic and diverse setting.

• Innovative Thinker: You are a trusted source for innovative ideas and have the ability to turn those ideas into actionable solutions.

• Proven Partnership Builder: You have a track record of successfully building relationships across departments to enhance collaboration.

• Adaptable to Change: You are ready to embrace change and tackle challenging problems with a positive mindset.

• Confident Communicator: You possess strong interpersonal skills, allowing you to effectively engage and guide individuals from diverse backgrounds.

• Attention to Detail:  You have an extremely high attention to detail and are particular about keeping data and items up to date. 

• Positive Impact Enthusiast: You are enthusiastic about creating a positive impact, and are eager to collaborate in shaping your role as our company scales and grows.

• Keen Learner:  You are prepared to get in and learn, get certified, ask questions - whatever it takes to move forward!

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role 

Reporting to the Head of Australia & NZ, you will be responsible for growing the client base in Australia via the Accounting Partnerships acquisition channel. There are two primary purposes of this ‘player-coach’ role:

1. The first is to act as a BDM - to individually source, acquire and on-board new Accountants & subsequently to expand the volume of SMBs engaging with our SaaS Platform
2. The second is as a Team Leader - to lead the broader team to accelerate revenue growth from acquiring new and managing existing Partners and their end clients.

This role will play an important part in helping build out the strategy, customer value proposition (CVP), products and go-to-market (GTM) approach for a relatively new growth channel in OFX – the Accountant channel. We believe an exciting growth opportunity can be unlocked around our new SaaS platform and associated products and features for Accountants and Bookkeepers, who will be both users and referrers of the platform.

The role will help us identify and drive new business opportunities, grow our existing Accountant portfolio, develop OFX’s reputation externally as an industry thought leader and oversee the day-to-day management of the segment.

What you do

The BDM component consists of qualifying prospects, driving awareness and consideration of OFX’s value proposition and pitching our SaaS solution to Accountants, Bookkeepers and Trusted Advisors. It includes:

• Present and explain OFX’s valuable proposition, products, and services to targeted partners with the aim of onboarding end customers.
• Grow new revenue for the Australian business by establishing new clients. You will be assigned an annual target with quarterly or monthly milestones.
• Actively engage and lead prospects through the pipeline by understanding their challenges & aspirations and helping them understand how OFX can make them more profitable & scalable.
• Attend industry functions, such as association events and conferences; provide feedback and information on market and creative trends.
• Develop and execute sales strategies to help us reach our product and commercial objectives.

The Team Leader component consists of providing management support and direct oversight to a team of BDMs and Account Managers. It includes:

• Direct revenue responsibility. Drive performance across several qualitative and quantitative metrics such as Direct EBITDA, Revenue growth, Cost, New Transacting Clients, Active Clients and Product Penetration.
• Responsibility for building and growing the Accountants channel as a new high growth SMB channel for OFX. Own the refinement and execution of the strategy including GTM approach.
• External focus, and market development. Build an outstanding reputation for OFX as a thought leader in the Accountant and Bookkeeper space. Launch and establish an external Accountant Advisory Council.
• Manage effectively the sales cycle including pipeline and operating cadence for the team.
• Work closely with Product and other key stakeholders to provide client led feedback and ideas to continuously improve the CVP & sales motions for the target market.

The Senior Cyber Analyst is part of Third-Party Tech & Cyber Risk, which is part of the Technology & Cyber Risk function within the Technology Business Unit. This role will support the manager in aligning to the strategy and execution of our third-party technology risk management, third party cyber security management, relevant technology and cyber clauses within the contractual management process and overall governance of technology third parties. This role is responsible for adhering to and identifying improvements to relevant frameworks, policies, practices and controls to maintain the risk posture within the appetite.

• Adhere to the Third-Party Technology & Cyber Risk Management Framework and support the delivery of associated strategy, target state roadmap, and supporting processes and procedures.
• Conduct in-depth risk assessments and due diligence on potential and existing third-parties to identify risks and compliance gaps.
• Engage third-parties based on the non-compliance and potential cyber security issues identified via continuous passive security posture management technologies. Conduct risk assessments and develop a plan with the third-parties to remediate non-compliance and/or potential security issues.
• Establish and maintain the governance structure for ongoing management of third-party relationships, including regular performance and compliance reviews.
• Collaborate with all technology teams to embed effective vendor management practices aligned to the TAL Procurement Procedure and Vendor Management Model.
• Identifying potential areas for improvement for vendor governance, enhancement and upgrade by maintaining a good working knowledge of all services provided to TAL business units.
• Assist with the assurance and compliance activities to demonstrate the effectiveness of Third-Party Technology & Cyber Risk Management function. Address the corrective actions and resolve gaps identified during the assurance and compliance activities.
• Support and assist with the negotiation, implementation, and management of technology and cyber clauses in the third-party contracts with the Legal. Uplift those technology and cyber clauses in the contractual terms in line with regulatory and threat environment changes, as needed.
• Monitor and report on third-party compliance with technology and security requirements as well as their performance against contracts, and coordinate the corrective action, as needed
• Develop and deliver training to internal stakeholders on Third-Party Technology & Cyber Risk Management practices

The Claims Consultant is responsible for the proactive management of a portfolio of life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.  

This may include but is not limited to;

• Adhering to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines.
• Ensuring all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work.
• Contributing to department and company projects as required.
• Gathering and interpreting relevant information to form an appropriate claims strategy.
• Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner in accordance with policy terms and conditions.
• Working collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other internal stakeholders.
• Arranging and participating in case conferences and peer case discussions, including preparation of documentation, record keeping and completion of agreed actions.
• Providing exceptional customer service, including proactively managing communication with customers and clients relating to the management of the claim and initiating support options, where appropriate.
• Customer and partner stakeholder management (e.g. advisers, trustees, fund administrators) whilst monitoring service delivery and quality.

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

Team

The Cloud Infrastructure Storage team is at the forefront of storage technology, managing and scaling advanced solutions to deliver exceptional service for internal teams and external customers. We are a collaborative, inclusive team where aptitude, attitude, and a passion for learning are highly valued. Join us for competitive compensation, comprehensive benefits, and an open, professional work environment that encourages growth and innovation.

Role 

As a Senior Storage Engineer in the Cloud Infrastructure Storage team, you will be instrumental in ensuring the performance, scalability, and reliability of our global storage environment. You’ll work alongside a technically diverse team of engineers, applying your expertise to solve complex challenges, optimize operations, and drive innovation.

What you get to do in this role

• Oversee the daily operational health of the global storage environment, including monitoring, troubleshooting, and resolving issues.
• Deploy and manage a worldwide fleet of storage systems to meet performance and capacity needs.
• Lead or contribute to strategic projects, such as storage migrations, capacity planning, and system upgrades.
• Serve as an escalation point for advanced technical issues, collaborating with internal teams and vendor support to achieve timely resolutions.
• Proactively identify and implement improvements in processes, procedures, and technologies to enhance efficiency and reliability.
• Stay current with emerging storage technologies and trends, applying new insights to the environment.
• Provide mentorship and guidance to less experienced engineers, fostering technical growth across the team.
• Actively contribute to documentation, ensuring processes and technical standards are clearly defined and consistently updated.

• Lead initiatives to foster a positive workplace culture and employee engagement.
• End-to-end recruitment activity, maintaining a strong talent pipeline.
• HRIS management, data entry and maintain employee records.
• Onboarding and offboarding, conduct First Day Inductions with new team members.
• Provide coaching and support to leaders on talent administration, training and performance management.
• Handle team member grievances with professionalism and sensitivity.
• Regularly review and update the hotel induction process to reflect changing conditions and ensure all new employees receive comprehensive training.
• Assist in reward and recognition programs, and delivering training sessions.
• Ensure health, safety and welfare of all staff is provided for and assist in the effective operation of the WHS Committee.