Who are we?    

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.  

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.   

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.  

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.  

Who you are  

You are a passionate wordsmith with a flair for SEO. If you thrive on crafting compelling content that not only resonates with audiences but also ranks high in search results, this is the perfect opportunity for you. 

In this role, you’ll have the chance to work with talented professionals who share your enthusiasm for the written word and creating impactful digital experiences. Your mission is to enhance our online presence through strategic content creation that drives engagement and conversions.  

Please note we are only accepting applications based in Australia.

What you will do   

• Work closely with our Content Marketing Manager to craft SEO-friendly written content, such as blogs, articles, and landing pages, to boost Humanforce’s visibility and ranking in Google search results. 
• Partner with our SEO Specialist to implement the SEO strategy, focusing on both on-page and off-page initiatives to enhance our organic search rankings. 
• Perform in-depth keyword research to pinpoint target keywords and optimise website content accordingly. 
• Engage in link building initiatives to strengthen the backlink profile of Humanforce's websites. 
• Stay abreast of industry developments, search engine algorithm changes, and SEO best practices. 
• Work with the wider marketing team to weave SEO strategies into our digital marketing efforts. 

What you’ll need  

• A degree in Business, Marketing, or Communications/Journalism. 
• At least 2-3 years of experience in a similar role within a SaaS company (experience in other industries is also welcome!) or experience in an agency focusing on SEO copywriting and general SEO strategies for clients. 
• Demonstrated hands-on experience with essential aspects of content, technical, and on-page SEO strategies.  
• A solid grasp of digital marketing principles and how SEO contributes to enhancing organic traffic and overall website performance. 
• Comprehension of the distinctions between SEM and SEO, along with the unique contributions each makes to a comprehensive marketing strategy. 
• Outstanding written and verbal communication skills; ideally, some experience crafting short-form content (like blogs) based on detailed briefs. 
• Keen attention to detail. 
• Intermediate proficiency using SEO tools such as Semrush, Ahrefs, and Google Suite (Analytics, Tag Manager, Search Console, etc.). 
• Ability to work independently while being comfortable reaching out for assistance when necessary. 
• Strong problem-solving and critical thinking skills, with the ability to exercise sound judgment and function efficiently in a fast-paced environment. 
• Exceptional organisational and time management skills, with the ability to work on multiple projects simultaneously. 
• Adeptness in conducting research and sourcing information (using Google, etc.). 
• Results-oriented mindset. 

Some ‘nice to haves’  

• Familiarity with the HR or workforce management software landscape is an awesome bonus but not mandatory. 

Our values   

• We are bold   

• We are all in   

• We are customer obsessed   

• We do what we say  

• We are good humans   

Our approach to flexibility   

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.  

Benefits   

• A flexible working environment   

• The opportunity to be part of a fast-growing tech company    

• A focus on development with access to Go1 learning    

• Paid parental leave and Quarterly Wellbeing Days    

• Employee talent referral scheme (know great people, be rewarded)   

• A fun and friendly culture working with passionate and talented people    

• A work environment where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.     

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant 

The role: 

We’re on the lookout for our first Product Manager, reporting directly to the General Manager. 

The role will be instrumental in keeping TransVirtual at the forefront of the logistics SaaS space in ANZ whilst helping us develop and deliver solutions to support our growth in North America and beyond. 

About you 

The perfect person for this role is a commercial orientated product manager looking for a role with broad responsibility.  

• Leverage feedback and research to create a strong product roadmap. Prioritising both on a needs and revenue basis to maximise benefit 

• Document requirements from high level scoping through to detailed dev requirements 

• Become the internal subject matter expert on product, leveraging peers for guidance before taking on that mantle over time 

• Collaborate with and guide the engineering team to commercial outcomes 

• You’ll work with our product designer to create beautiful designs and workflows  

About the team 

We are an agile team, with our own variations, and change is just another day, so being adaptable is important. 

We’ve got new product development underway in parallel to back and front end replatforming which will offer UX and UI (and other) improvement to clients. 

Key Responsibilities: 

• Work closely with our clients and your colleagues (especially those with industry experience) to determine the challenges faced and how our products can help them overcome these 

• Collaborate with the GM to refresh our product roadmap, using competitor intelligence and client requirements to inform decision making 

• Leverage the strategic overview to guide development priorities during backlog grooming and sprint planning to ensure outcomes align with our objectives as well as with customer need 

• Work across multiple projects in parallel to ensure smooth delivery aligned to user needs and commercial requirements 

Knowledge and skills: 

• Bachelor’s Degree preferred or equivalent experience 

• Strong design background, possibly a graphic designer or product designer 

• Experience creating workflows and automating them for customer experience improvements 

• Commercial acumen with demonstrable ability to connect customer need and revenue based decision making 

• Independent worker, comfortable between the balance of executing and strategizing 

• Possess a proactive, positive, and professional approach their work 

• Direct experience in logistics is an added benefit 

This is a full-time position with competitive salary and benefits packages. If you are a passionate problem-solver with excellent communication skills and a strong technical background, we encourage you to apply. 

About TransVirtual: 

We’re a modern SaaS business delivering logistics solutions. Our founder’s family history is steeped in transport giving TransVirtual a unique competitive advantage which has seen the business grow from strength to strength. The business received its first outside investment three years ago and has grown significantly, including growing it’s product set from its core of a Transport Management System (TMS) to launching in the US and expanding to offering a Warehouse Management System (WMS). 

Being a distributed business we work really hard to connect the team ensuring visibility of business strategy, sharing OKRs and hosting company wide retros. We challenge each other to be the best and ensure we seek & provide regular feedback to maintain a positive and enjoyable workplace. 

Our team is comprised of Technology, Logistics and Growth experts and if you’re excited by the opportunity, we’d love to hear from you.