• Join a Great Team 
• $24.98 Per Hour
• Great Team Member Discounts on Offer 

WRAP on Southbank are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

About the role

As the Injury Management Consultant you will play a vital role in the success of the Regional WorkFocus team by managing some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.   

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required

At Jaybro, we are a leading supplier of building materials for construction sites, road and civil construction, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the role Customer Service Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and support in their purchases.

About the Role

In this role, you will work alongside a fun and experienced team to provide expert product knowledge, answer calls, process orders, and resolve customer enquiries. You will have the opportunity to gain knowledge of our products and the construction industry and make a meaningful contribution to the success of our team.

Responsibilities

• Manage high-volume customer inquiries by phone in a friendly and helpful manner.
• Respond to email queries
• Process customer orders accurately and efficiently and follow up with customers to ensure satisfaction.
• Maintain accurate and timely records of all customer transactions and interactions.
• Provide product information to customers and sales representatives.
• Address customer complaints and concerns in a prompt and professional manner.
• Work closely with our sales and operations team to ensure timely delivery of products and services.
• Participate in customer service training.

• Proven experience in customer service, high call volume and upsells/cross-sells, preferably in a construction-related industry.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritise competing demands in a fast-paced environment.
• Proficiency in Microsoft Office and experience using CRM software.
• Highly motivated and able to work independently as well as in a team environment.
• Knowledge of construction materials (consumables) or related products would be ideal.

• $70k + Super + Profit Share Scheme
• Certified as a Great Place to Work®! Work in a fun and supportive work environment!
• Hybrid model - Work from home 2 days a week after successful probation.
• Great company culture & high employee engagement
• WHEREFIT discounts!
• Career advancement, personal training & development programs
• Dynamic and supportive Management & Team

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 3rd of February 2025
• Rotating Roster - Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD office conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $70052 (Inclusive of super).
• Guaranteed generous salary increases for the next year.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

• Full-Time | 1-Year Fixed Term Contract
• This hybrid role requires working across Melba offices in Lilydale/Cheltenham and from home.
• Join a values-oriented Human Rights Organisation

About Us:

Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do.

We are seeking a Senior Business Analyst and Process Lead to play a vital role in delivering impactful programs that transform processes, systems, and outcomes for Melba.

What You'll Do

• Business Analysis & Process Leadership:
• Conduct detailed requirements gathering, process mapping (As-Is/To-Be), and gap analyses.
• Develop clear documentation, including business rules, customer journey maps, and process models.
• Identify, recommend, and support implementation of process improvements to achieve strategic goals.

Stakeholder Engagement:

• Facilitate workshops and meetings with cross-functional teams to define needs and solutions.
• Build strong relationships with internal teams, including IT, project managers, and change leads.
• Support business case development and align solutions with organizational priorities.
• Support Key Projects:
• Contribute to project scope definition under Agile and Waterfall methodologies.
• Assist in vendor assessment and evaluation processes.
• Provide training support, testing oversight, and documentation for successful implementation.

About You

• At least 5 years of proven experience in business analysis, process improvement, and project collaboration in medium to large environments.
• Familiarity with BPMN, UML, or equivalent process mapping methodologies.
• Strong analytical skills with the ability to elicit and document complex requirements.
• Advanced communication and stakeholder management skills, including executive-level engagement.
• Proficiency in MS Office Suite, Visio, and project tools like Miro or Asana.
• Experience in the care/disability support sector (desirable).
• Familiarity with the BABoK. CCBA or CBAP certified (desirable).

Requirements: A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

Why Join Us?

• We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!
• Join a supportive and collaborative culture where your contributions make a real impact.
• Enjoy onsite parking and other benefits.
• Access to Not-for-Profit Salary Packaging.
• Flexible work arrangements, with the ability to work from home or the office.

Ready to Make a Difference?

Click "Apply" now and submit your resume. We look forward to meeting you!

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion. First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.

As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our growth can be attributed to our service and continuous improvement across every area of our business – and this always starts with people.

We would love for you to come and join our team at our Vulcan Hybrid site in Albury, NSW.

What you will be responsible for:

• Picking and packing of orders
• Counting and checking stock
• Putting stock away
• Unloading and loading trucks
• Operational duties as required

• 7.30AM - 4.30PM
• Forklift licence and experience (desired)
• Ability to lift up to 20kgs
• Sound understanding of health and safety

Please note, as health & safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.

• Professional but relaxed company culture
• Monday to Friday work only
• Generous parental leave
• Monthly team BBQ
• Employee Assistance Programme

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.

• Join Australia’s leading educational video platform and enhance video learning experiences for schools
• Lead high-performing, passionate and motivated customer-facing teams
• Permanent role, full-time, working hybrid from home and in the Sydney office

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. You can expect support and the benefits of a flexible, open and vibrant work environment. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your potential with us?

The role:

We are seeking a dynamic Managing Director to lead our customer-facing teams and drive revenue growth in APAC. In this pivotal role, you will collaborate with the CCO and CEO to develop a customer acquisition and retention strategy that aligns with our global objectives and meets revenue targets for ClickView.

You will lead the sales team to identify new business opportunities that help grow the overall business, and oversee the customer success team to enhance retention and satisfaction. Your ability to build strong relationships will be key in amplifying ClickView's impact, ensuring high customer engagement and strengthening our presence.

The ideal candidate will inspire and guide employees and leaders across the organisation, fostering a culture of collaboration and excellence. This is an exciting opportunity for a passionate leader eager to transform education through innovative video solutions!

Responsibilities:

• Collaborate with the CCO and CEO to set and achieve new business and retention targets, while establishing accountability in customer-facing teams through performance metrics and coordinated compensation based on KPIs
• Lead the sales team in identifying, qualifying, and pursuing new business opportunities, while proactively creating demand by engaging with relevant communities
• Lead the customer success team to drive customer retention and satisfaction, and achieving renewal target figures
• Develop strategies that help customer-facing teams demonstrate the benefits of incorporating video in the classroom
• Report to the CCO on business performance and collaborate with other Managing Directors to standardise management practices across regions
• Develop and maintain key stakeholder engagement with schools and Government bodies through direct customer interactions, serving as a brand advocate to enhance ClickView's presence
• Manage the P&L of the business unit to ensure consistent profitability and growth year-over-year
• Oversee reporting accuracy and data integrity in Salesforce (CRM) and drive adoption of internal tools to improve operational effectiveness

Requirements:

• 5+ years experience in EdTech, including 2+ years leading customer-facing teams
• Proven commercial acumen with successful strategy development and execution
• Track record of growing sales and market share in education, successfully launching new products and building profitable income streams
• Expertise in contract negotiation and pricing strategies
• Strong leadership skills with a proven ability to inspire, motivate, and coach high-performing teams while ensuring accountability to sales processes
• Experience leading customer-centric initiatives to enhance customer experience
• Solid understanding of data and its application for informed business decisions
• Experience in P&L development and business forecasting

Benefits:

• Extra paid Wellbeing and Volunteering leave - to care for yourself and others

About Us 

Spacetalk is a leading technology company dedicated to connecting families through innovative, life-enhancing products. As we scale globally and enter new markets, our supply chain team is at the heart of delivering seamless, customer-centric solutions. This is your chance to play a pivotal role in shaping a fast-paced, omni-channel environment. 

Are you a hands-on logistics professional with a knack for execution, analysis, and efficiency? Spacetalk is looking for a dynamic Logistics Coordinator support our Head of Global Supply Chain and help drive operational excellence across our end-to-end supply chain processes. 

About the Role 
We’re seeking a motivated “doer” to take ownership of day-to-day logistics and supply chain operations, with a focus on both execution and analysis. From vendor management and warehouse systems to transport processes and data-driven insights, this role is critical to ensuring the smooth operation of our supply chain. 

What You’ll Do: 

• Assist the Supply Chain team managing end-to-end processes, ensuring efficiency and accuracy. 

• Maintain strong relationships with vendor-operated environments, optimizing performance. 

• Operate and manage Warehouse Management Systems (WMS) and transport processes. 

• Collaborate with the eCommerce team to align supply chain operations with omni-channel strategies. 

• Provide insights and analysis to identify opportunities for process improvements and drive efficiencies across the supply chain. 

• Leverage Cin7 or similar inventory management tools to streamline supply chain activities. 

• Coordinate logistics activities, including order fulfillment, tracking, and issue resolution. 

You’re a hands-on logistics professional with strong analytical skills and a proactive mindset. You excel in dynamic environments and are committed to delivering high-quality results.  

What You’ll Bring 

• Proven experience in logistics or supply chain operations, preferably in a vendor-operated environment. 

• Familiarity with Warehouse Management Systems (WMS) and transport logistics. 

• Experience operating in an omni-channel environment, with eCommerce experience highly regarded. 

• Proficiency with Cin7 or similar inventory management software is a plus. 

• Strong analytical skills and the ability to provide actionable insights from data. 

• Excellent communication and coordination abilities. 

• A proactive attitude and willingness to roll up your sleeves to get things done. 

• Competitive salary with performance-based incentives. 

• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 

• Flexible working environment with a hybrid model of remote work and office presence. 

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 

• Career progression opportunities as Spacetalk continues to scale. 

Why Join Us?  
At Spacetalk, you’ll join a team that values innovation, collaboration, and making a real impact. This role offers the opportunity to shape our logistics and supply chain processes as we grow and expand into new markets. 

 
If you’re ready to take the next step in your career and be part of something extraordinary, we’d love to hear from you. 

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan Engineering and Stainless Hybrid site in Beresfield, NSW.

What you will be responsible for:

• Band saw processing with overhead crane operation. The successful applicant will be extensively trained

• Packaging and labelling of steel orders in preparation for collection and delivery

• Some light computer skills will be required

• Hours are 6am to 2pm or 9am to 5pm

• Forklift licence and experience (desired)

• Experience with overhead cranes (desired)

• Current driver’s license and own transport

• Sound understanding of health and safety

Please note, as health & safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.

• Professional but relaxed company culture

• Monday to Friday work only

• Monthly team BBQ
• Generous parental leave policy

• Employee Assistance Programme

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.

Are you a dedicated and passionate Dentist looking to relocate to Australia? At The Dental Group, we're focused on providing high-quality dental care in a supportive and innovative environment. We are growing and are currently seeking skilled Full Time Dentists to join our team in Sydney, Brisbane and Melbourne.

Your Role:

As a Dentist at The Dental Group, you will be responsible for delivering exceptional dental care, diagnosing and treating dental issues, and improving the overall health and wellbeing of our patients. You will work collaboratively with a talented team of dental professionals and have access to state-of-the-art facilities.

We provide career advancement exposure to all aspects of dentistry including high end cosmetics, implants and AOX. We offer a competitive remuneration structure with dentists earning AUD $200K to $500K per year.

Successful applicants with be provided assistance to register with AHPRA.

What We're Looking For:

• Be a great dentist with minimum of 2 years' experience and an eagerness to learn
• Passionate and dedicated to patient care
• Be a person with a high EQ
• Great communication skills

• Career Growth Opportunities
• Competitive Salary
• Supportive Team Culture

Join us in our mission to provide outstanding dental care and help us to transform lives one smile at a time. If this opportunity aligns with your expertise and career goals, we’d love to hear from you.