Holiday Notice: Christmas Closure - December 23rd to January 2nd

We want to inform all prospective candidates that our office will be closed for the Christmas holiday from December 23rd to January 2nd. During this time, our team will be taking a break to celebrate the festive season.

Application Advisory: While our team is away, we encourage early applications for any open positions to assist us in expediting the interview process. Early submissions will be appreciated, and our hiring team will make an effort to review applications during the holiday period.

Interview Process: Please note that our interview process will officially commence in the new year. While we value early applications, candidates can expect interview invitations and further communication starting early January.

We appreciate your understanding and look forward to reviewing your applications. Wishing you a joyful holiday season!

Are you an experienced telesales professional looking for the next big opportunity to earn big and be recognised for your tenacity and ambition? Look no further! We’re rapidly expanding, and we want YOU to be a part of our success story.

Why Retinue?

• Unlimited earnings! Start on a $65,000 base + super, but with uncapped commissions, quarterly bonuses and realistic targets, you’re easily earning an OTE of $100k+. Our high performers are earning closer to $150k!
• Join a supportive team environment with managers and senior team members all driven to help you succeed.
• You’re supporting small business success across Australia, selling a solution that small business owners desperately need!
• Great working hours 9-5:30, no overtime or weekend work!
• Quarterly bonuses, awards, prizes, and a yearly overseas holiday
• Achievable commission structure, most earning commission in the first 4 weeks!
• Regular social gatherings and ongoing professional development activities

What does your day-to-day look like?

You’ll contact incoming and outgoing leads, and explain our services to decision-makers with the aim to schedule an appointment for your BDM. Expected daily call volume is 60-80 dials a day, and targeting 15 booked meetings per week. You’ll be working on our world-class CRM to maintain our lead data and partner closely with your BDM to ensure the best chance of a successful meeting and maintain our overall reputation as a client centric business the supports small business.

What are we looking for:

• Minimum 12 months experience in a similar role, ideally in a call centre or telesales environment but if you have outbound or B2B sales experience we encourage you to apply!
• Someone who can demonstrate prior high performance and is driven to succeed in this role
• Resilience and accountability are crucial! Everyone experiences highs and lows, but we're looking for individuals who can take ownership of their outcomes, bounce back from challenges, and reset to conquer their week, month, or quarter

Does this sound like the role for you? Are you excited to leap into 2024 with a new role, new opportunity and all the keys to help you succeed professionally AND financially? Then don’t hesitate, apply now and secure your ticket on our fast-growing Rocketship of a business!

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

The Customer Support Analyst is responsible for ensuring our clients receive timely assistance and resolution to technical support issues. Utilizing different resources like the user guide, internal knowledge, and their own curiosity to solve problems, the Support Analyst will investigate and solve user-reported questions and problems related to the functioning of their Actionstep systems. As a tenacious and customer friendly expert, the Support Agent focuses on getting users results with a human touch.

Reporting to the ANZ Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company!

Who You Are:

Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems.

What You Will Do:

Respond and manage to completion inbound tickets from Actionstep users across a variety of topics in time-sensitive situations, providing first level support with thoughtful, concise messages that provide expert solutions to our users.

Schedule and complete troubleshooting screenshare video calls with users when necessary, using excellent business etiquette and customer management skills to achieve high customer satisfaction.

Maintain and increase product knowledge through training and active research across Actionstep resources.

Thoroughly document user contacts, issues, and resolutions via help desk software, and contribute to team knowledge by submitting proposed solutions in internal and external documentation.

How We Measure Success:

• Responsiveness to customer enquiries
• Attention to detail when investigating issues
• Efficiency when managing multiple priorities
• Collaboration with other team members (inside support and other business units)
• Any relevant OKRs that are in place for the team

We offer a fantastic and inspirational working environment!

• Flexible working.
• We are a team, we trust each other and we believe our best work happens when life & work is in good balance
• Wear what you like to work.
• Take your birthday off.
• Friday afternoon socials and frequent team building events, remote and in person
• Relaxed and friendly team.
• Fantastic training and development opportunities

Freelancer.com is the world's largest freelancing and crowdsourcing marketplace in the world, with over 60 million freelancers across the globe. Our marketplace hosts a real life economy, where work is undertaken in every area you can think of. From design, writing, data entry and software development; through to cleaning, plumbing and dog walking - even NASA uses us!

If you have a passion for space and want to be a part of cutting-edge projects, this is the job for you. Freelancer.com is excited to announce the NASA Contest, where participants will get a chance to work on innovative projects alongside NASA engineers and scientists.

As part of this contest, you will have access to NASA's vast resources and will work on solving real-world challenges in space exploration. This is an opportunity for you to showcase your skills, make a meaningful contribution to the field of space science, and collaborate with industry experts.

About the Contest:

The NASA Contest is open to individuals with expertise in various disciplines including but not limited to engineering, computer science, physics, and mathematics. Participants will be required to submit innovative proposals and solutions to NASA's specified challenges.

If you are passionate about space exploration, have a strong problem-solving mindset, and thrive in a collaborative environment, we encourage you to apply for the NASA Contest on Freelancer.com.

• Expertise in a relevant field such as engineering, computer science, physics, mathematics, etc.
• Strong problem-solving skills
• Passionate about space exploration
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Experience in proposing and implementing innovative solutions

About Rokt

Rokt is the global leader in eCommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in Sydney and a major R&D hub in NYC. With 50% annual growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

The Rokt engineering team builds best-in-class eCommerce technology that provides personalised and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which gives engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centres in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!

About the role

For this role, we're looking for a Senior Product Manager who has experience building and scaling a Customer Data Platform at scale. There will be a focus on building a product that can be integrated across a wide number of Rokt's partners, so knowledge of how to make a data platform adaptable to a wide range of tech ecosystems is essential.

We also operate at considerable scale and complexity, so we ideally are looking for someone who lead product development with data ingestion at scale, while being able to handle the complexity that comes with handling large volumes of encrypted and confidential data.

You'll be working alongside some of the most talented and technically brilliant engineers in the world to build and maintain these systems, so an ability to speak to engineers on their level and get deep into the tech is key to this role. As you'll be taking point on critical data and engineering products and initiatives for the long term, we'd love to see someone who has worked within engineering teams as part of their squad.

• 8+years as a product manager in a high-growth tech company or other relevant organisation
• Bachelor's degree in a relevant field (e.g., science, engineering, computer science)
• MBA (preferred)

Responsibilities

• You’re experienced in owning the product strategy, vision and roadmap across multiple products. You’re creative and think outside of the here and now to set ambitious goals and direction.
• You’re a skilled problem solver and can find clarity in the biggest, most challenging problems
• You understand the value of both quantitative and qualitative research as input to problem-solving and defining winning products. You’re excited about tackling big opportunities and comfortable with ambiguity
• You are both an excellent individual contributor and mentor for others, effective at rallying teams to collaborate and deliver against business-critical goals

• You are a concise and effective communicator and are comfortable managing and leading discussions with senior executives.
• You are a passionate advocate for your product, authoring external content and representing the business in client discussions and industry forums

• You act as an owner not just for your product but for the broader org, teaching others and building a great culture of product excellence

• Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and setting high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.
• Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokt which empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt promotes gender equality in tech, and more.
• Accelerate your career. We want you to unleash your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivise individuals to utilise their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
• Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! Rokt offers a monthly allowance to use on a gym membership or online fitness classes. We also provide all Rokt'stars access to free 1:1 coaching, therapy and digital mental wellness resources.
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
• See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including New York, Sydney, London, Singapore, and Tokyo.
• We believe we’re better together. We love spending time together and are in the office most days (most teams are in the office 3-4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, colour, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range - $225,000 to $270,000 AUD per year plus equity and benefits

#LI-Hybrid

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our dream team, and we're on the hunt for a key role to join our Professional Services Team.

Here’s what you’ll be doing:

Transition and Change Management for critical projects.

Experience Skills Sought

• Demonstrated change management experience

• Proven project management processes and practices in a change management environment

• Excellent stakeholder engagement is required

• Understanding of scheduling

• Ability to develop relationships

Estimated start date

ASAP

Initial contract duration

6 months

Location of work

SYDNEY

Working arrangements

Working from Sydney Office.

Security clearance

Must have NV1

Security Clearance: Must have active NV1 clearance.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Technology Operations team provides operational support across multiple products, systems and applications in a multi-vendor 24/7 real-time payments processing environment. The team serves as a primary point of contact for internal and external operational and technical teams.

The primary objective of this role is to deliver extensive application and technical support for the tokenisation and 3DS services. Responsibilities include collaborating with testing and project teams, vendor support teams, customers and performing daily production support activities.

You will be responsible for:

• Undertake the day to day support activities and complete tasks within agreed service levels and in accordance with the documented procedures.
• Maintain the health of the supported applications through regular proactive monitoring and remediate any issues which impact application availability and performance.
• Collaborate with internal and external support teams to ensure smooth functioning of the applications and resolution of issues.
• Undertake post incident reviews and root cause analysis as part of problem management.
• Participate in change enablement forums and perform appropriate risk and impact assessment including communication to relevant stakeholders.
• Provide afterhours support which includes overnight/weekend key processing activities, change and release deployments.
• Participate in the 24/7 on-call roster to support incident management and restoration of services.
• Support project work including non-functional testing, configuration activities, documentation review, implementation support outside of business hours.
• Develop and maintain a knowledge management database.
• Identify opportunities to improve observability of application health and performance.
• Drive continual improvement through improving task workflows, application processes and working towards automation.

In order for you to be successful in the role, you'll have:

• Minimum 3 years in an application support role or equivalent.
• Operational support experience in a 24/7 high availability, real-time payments processing environment.
• Strong understanding of cloud technology e.g. AWS, web services, Apigee API, IP-based protocols.
• Extensive knowledge of Unix/Windows OS, Jboss application server, Oracle SQL, Java.
• Experience with application monitoring tools such as AppDynamics, Splunk, Datadog or Dynatrace.
• Exposure to automation tools e.g. Jenkins.
• Knowledge of payments processing environments – Connex switch,  payment gateway, tokenisation, EMV 3DS.
• Non-functional testing knowledge including documentation of implementation plans and results.
• Strong technical awareness and understanding of the mobile payments domain.
• Understanding of AS2805 format messaging would be beneficial.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

We have big goals, so we need big thinkers. At AP+, every day presents a new opportunity to challenge the status quo and reimagine the digital economy. But it’s more than technology – it's about the community we're building and the people we’re building it with.

As we continue to evolve, we’re appointing a newly created position of, Head of Members in our Commercial team. Reporting to the GM Members, the Head of Members will directly oversee the strategic relationship with AP+ members including three of our top tier members, by:

• Growing transactions and revenues over the medium to long term.
• Manage and grow the strategic commercial relationships with AP+ key members which supports their business objectives and achievement of AP+ business goals.
• Working with strategic members to understand their strategy, customer needs and for driving greater strategic alignment against these needs.
• Packaging and selling the AP+ suite of products and developing propositions to drive adoption of the products.
• Driving the AP+ Commercial strategy to deliver transaction and revenue growth.
• Managing and deploying of AP+ rebates to drive greater alignment of AP+ products and capabilities.
• Development of overall member engagement strategy and approach to drive high member engagement scores.
• Developing strategic account plans with members.
• Leadership and development of team to be a high performing highly customer focused team.

In order for you to be successful in the role, you must have:

• Extensive knowledge of payments and how they are used by financial institutions, retailers, and Australian businesses.
• Proven experience in a similar role within a payments, fintech or financial institution.
• Commercial/Product/Digital leadership experience managing teams with different functions.
• Ability to present compelling sales presentations to drive greater strategic alignment.
• Experience developing and building commercial relationships and in developing and refining key account plans.
• Experience leading business development and relationship management / influencing teams working with complex and large enterprises.
• Proven experience in structuring and negotiating complex deals to drive win-win partnerships.
• Proven ability to develop and empower high performing teams.
• Experience working in businesses undergoing significant transformation.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

Description

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.

Founded by two brothers, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market having raised $26million in our Series A funding.

We’re well positioned to achieve our mission but we need the right people to ensure it happens. We’re looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in London, you’ll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact.

Your role at Vertice.

Reporting to the VP of Sales (APAC) and working closely with the rest of the Sales team in the UK/US as well as the founders, you will be responsible for securing new business across APAC and have a unique opportunity to help shape how we engage this market and new business acquisition. This is a new region and team for us so there is a lot of potential to make a huge impact right away and to really develop and grow the role as the team expands.

• Be responsible for the full sales cycle from prospecting, qualifying, carrying out demo’s through to closing deals.
• Master our product, know the capabilities inside and out, understand the industry and be able to articulate the value of Vertice to Heads of Finance and CFO’s.
• Work across departments (Marketing, Product, etc.) to determine the most effective approach for each sales opportunity
• Work closely with our VP Sales to refine your sales skills with regular sales training session

• 2+ years as a Sales Executive, selling SaaS products in a closing role
• A deal closing mindset
• Years of experience hitting and exceeding targets
• Strong relationship and rapport building skills, you’ll be interacting with a large population of merchants and you’ll need to quickly and consistently deliver an outstanding service, gaining trust and drive results.
• Tenacious and resilient, you’ll need to roll up your sleeves and do it what it takes to get to the right result
• You are tech savvy, extremely customer service oriented, professional, resourceful, and have the patience and the ability to tactfully handle customer inquiries and negotiations.

Things we like to see

• Comfortable with moderately complex concepts, and an ability to talk confidently about software
• Humility, kindness and respect in working with others. We’re hoping to create a supportive and caring culture of high performing people, and your attitude is just as important as your skillset
• Individuals that are eager to start something new; to commit to an ambitious plan and co-create a memorable and meaningful company.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Mechanical Engineer to join our us and support a broad team of qualified technical consultants responsible for design and documentation. This role covers Mechanical building service systems and provides support in areas of commissioning and operations. Supporting in procedural and process management as well as analytical coordination with peering groups covering Property Management, Project Management and HSE.

Key responsibilities include:

• Collaborate across Engineering, Construction, Facilities, and ICT groups to ensure delivery and operations of optimised data center solutions, services and functionality, therefore facilitating growth and scalability of our core business.
• Perform mechanical engineering design which may include engineering drawings, calculations, reports, design criteria, to support engineering projects.
• Perform calculations to analyze and design mechanical system components.
• Assist in the evaluation and selection of mechanical systems and materials.
• Contribute to the development of mechanical systems, through sketches, electronic models, diagrams, and other visual formats.
• Assist in the preparation of engineering project documents and client presentations pertaining to specific project deliverables.
• Deliver tender and For Construction design documentation with assistance from consultants.
• Ensure all mechanical system architectures are designed in accordance with industry best practice method being applied for industrial controls systems adopted within critical infrastructure & utility environments.
• Assist in the new projects and upgrade activities, through lifecycle management, ensuring continual resilience and accuracy of data center system control platforms.
• Work in collaboration with internal business verticals including Operational Site Management teams and Technology teams to ensure all generational improvement, enhancement and training deliver optimised and functional outcomes.
• Work diversely as a key part of a small but highly professional broader CDC team to positively build upon the
• culture and capabilities of our collective.
• Embrace and model CDC’s DNA and Leadership Fundamentals.
• Other duties as directed from time to time.

About you:

• Tertiary qualification in engineering or related discipline, preferably with data center or industrial buildings experience. 4 - 6 years' experience in engineering consultancy
• Knowledge of building services design installation and operation.
• Ability to document engineering principles via drawing and specifications.
• Display key personal qualities including the ability to work remotely, be a team player and exhibit excellent communication skills at all levels.
• Display a strong commitment to customer service with a focus on deliverables.
• Proficiency in MS Office (Excel, in particular).
• Proficiency in Bluebeam, Navisworks, REVIT or similar CAD programs
• Excellent written and oral communication skills.
• Excellent time management skills and ability to multi-task and priorities work.
• Attention to detail and problem-solving skills.

Essential:

• Australian citizenship and ability to obtain, an NV1 Security Clearance

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Reporting into our Head of Service, you will work in a team alongside our Junior Accountants and Snr. Accountants to support a portfolio of small business customers to ensure they have set their finances up for success. You will be responsible for overseeing the work completed by our Junior Accountants alongside other key statutory requirements and compliance/management reporting. You're passionate about your work and understand the significant impact that timely and relevant financial insights can have on the growth and success of small business. We have a clear career trajectory within this role with career pathways to Snr. Financial roles, Management and further. We plan to scale quickly and are funded for high growth, meaning there will be further future opportunities across all areas of our business. We are a culture focused, values-based company and we are looking for adaptable individuals who are ready to help us build our business from day one.

You’re an experienced accountant, ideally in public practice who genuinely cares about seeing their clients succeed and is looking for a role where your proactive, client first attitude is recognised and rewarded.

Key Responsibilities

• Reviewing accounting work completed by our Junior Accountants
• Preparation of statutory lodgements (BAS, GST, payroll tax etc)
• Preparation of monthly management reports and financial insights
• Preparation of all periodic tax returns and compliance reporting
• Supporting our Senior Accountants with key business performance metrics
• Ensuring our clients have an exceptional experience in every interaction with you

Requirements

• Degree qualification with minimum 2 years’ experience in a public practice environment
• CPA or CA qualified or working towards qualification
• Proficiency in Xero and Xero payroll
• Ability to work independently and prioritise tasks effectively
• Ideally experienced in managing a portfolio of clients
• Great written and verbal communication skills. This role will require a high level of verbal communication with your peers, Leadership and clients
• Enjoy working in a small but growing team, focused on delivering to their clients

Benefits

• $80k + super salary
• Flexible working options available, ability to work from home following probation
• Get closer to the customer, you will have opportunities to deal with our clients directly alongside our Senior Accountant/Accounting Partner
• Exceptional professional growth. We are well funded and plan to scale quickly, this will open up continued new opportunities across the business. This will include (but not limited to) Snr roles, leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.
• Professional development. You will be working with fantastic business leaders and entrepreneurs who have proven track record scaling start-up businesses fast
• Being an early-stage employee, really helping to shape out future processes, culture and drive key business growth. Be a part of building a business from the ground up
• As we continue our growth, we continue to develop our employee benefits programs. We plan to be a well-known name in the SME market and have a company culture to match. You will be supporting us through our exciting journey, making it not only a great service, but one of the best places to work

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Holiday Notice: Christmas Closure - December 23rd to January 2nd

We want to inform all prospective candidates that our office will be closed for the Christmas holiday from December 23rd to January 2nd. During this time, our team will be taking a break to celebrate the festive season.

Application Advisory: While our team is away, we encourage early applications for any open positions to assist us in expediting the interview process. Early submissions will be appreciated, and our hiring team will make an effort to review applications during the holiday period.

Interview Process: Please note that our interview process will officially commence in the new year. While we value early applications, candidates can expect interview invitations and further communication starting early January.

We appreciate your understanding and look forward to reviewing your applications. Wishing you a joyful holiday season!

Looking for something new? Wanna work for a great company and great culture? If you love the thrill of a fast-paced environment, you will lose your mind here!

Get hooked on selling solutions that help companies become more efficient and make people feel good. This is our mission and it drives every area of our work – from the way we develop our products to how we talk about them, sell them and implement them for our customers around the world.

As a high-growth tech company selling software in a competitive global market, the work is not easy. Our ultimate goal is to make our customers feel good about their data and working with data. The work is interesting and super fun. It will test you and stretch you in ways you never expected. It’s what our sales team love about working here because it gives meaning to their roles.

As a Business Development Representative (BDR), you will generate and maintain a robust pipeline of prospective customers, producing quality leads, booking meetings and creating sales opportunities for Phocas Account Executives.

What you’ll need to be successful:

• Ability to adapt and maintain a high level of productivity and manage multiple competing priorities.
• Curiosity to stay current with Phocas software, system information, new features/enhancements and product offerings.
• 1+ year/s of new business development experience, ideally with software-based solutions and B2B environment.
• Proven sales abilities with track record of over-achieving targets , and experience working with CRM systems, such as Salesforce or HubSpot.
• Ability to listen and apply new learnings and the willingness to learn tools and workflows that will help generate leads.

What you’ll do to grow fast and have fun:

• Lead inbound & outbound prospecting efforts through various channels such as email, phone, social media and CRM (HubSpot).
• Proactively engage prospective customers who meet our target profile.
• Articulate the Phocas business value proposition to decision makers, evaluating their use case, purchase time frames, pain/gain points and assess buying interest.
• Collaborate with relevant partners to generate quality leads from their customer base.
• Coordinate introductory conversations and sales demo/ presentations with Account Executives and where possible participate to inform, educate and help close deals.

A bit about us to see if we’re your kind of good time

We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20, helping 2,300 companies turn complex business data into performance boosting results. Despite our global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you’ll have our full support.

As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted.

Create your happy place.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

#LI-EA1 #LI-Hybrid

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe