• This is just the start, so dream big!
• Bring your strategic thinking to unlock new opportunities with our suppliers

As the Customer Value Manager you’ll effectively partner with the merchandise trading team to deliver value in relation to Pricing, Supplier agreements and cost optimisation, as well as ensuring category strategies are executed inline with the Endeavour Group strategy. 

We have 2 exciting opportunities to partner our category trading teams, both areas having subtle differences in regards to unlocking value.

Wine category: With a Large product & supplier portfolio, price and ranging optimisation is more complex. Experience with manufacturing will be pivotal in supporting our vertically integrated manufacturing division. Unlocking cost efficiencies and driving more balanced decision making to support overall positive category outcomes.

Beer Category: Dominated by 2 large multinational brewers, focus areas for this category involve strategic supplier planning and collaboration (unlocking fair share of the profit pool). Trade planning optimization (price/promo/execution) will be a priority. Along with creating sustainable long term joint business partnerships.

As an experienced commercial executive, you will use your advanced analytical and influencing skills to proactively drive effective price & promotional setting, influence supplier negotiations and identify cost optimisation opportunities across the supplier and logistics cost base.

A true business partnering role, your ability to build relationships across the Endeavour Group business will be critical to your success.

Sound good? Read on.

Here's a snapshot of the responsibilities: 

• Support the overall pricing strategy development & execution as well as ongoing maintenance for Endeavour Group.
• Support trading teams in the development of category pricing & supplier strategies.
• Continually monitor, understand and predict market shifts in pricing, ensuring competitiveness and optimised commercial performance (eg: understanding seasonal factors).
• Provide analytics on market trends, consumer data and competitive insights to inform decisions
• Support optimised price pack architecture, clashing and promotional programs. Provide recommendations and influence action to achieve strategic objectives.
• Develop detailed analysis and action plans relating to cost optimisation, inventory management and range mix. You’ll utilise data to regularly review performance with internal and external stakeholders and develop complex models/reports to stimulate potential strategies. 
• Build and develop strong relationships with both internal stakeholders and external suppliers, partnering, influencing and working collaboratively to drive growth and optimise performance.
• Present to C-Level executives, where you’ll influence to gain alignment on proposals and recommendations.

The Health Information Services (HIS) department is seeking a highly motivated and excellent receptionist to join our Richmond campus on a permanent part-time basis. Please note, you will be required to work onsite in this position, there is no capability to support working from home in this role.

Responsibilities/Duties:

• Monitoring and answering email requests regarding patient information.
• Answering telephone enquiries.
• Responding to information requests in accordance with the department’s release of information guidelines.
• Assigning patient identification to documentation received by internal/external stakeholders.
• Performing general department administration duties as required.   

To be successful in this role…

You will have:

• Previous experience in a customer service role and excellent customer service skills with a focus on meeting the needs of internal and external stakeholders
• Excellent time management and organisational skills in order to effectively coordinate the various processes and steps involved in the process
• Excellent organisational skills with a proven ability to prioritise workload effectively and meet deadlines
• Effective written and verbal communication skills with a professional telephone manner, and an ability to clearly and coherently convey relevant information to all stakeholders, both internal and external to Epworth
• Intermediate working knowledge of the Microsoft Outlook Suite (primarily Microsoft Outlook, and Microsoft Office)
• A solid work ethic, and an ability to work autonomously within a team in order to ensure all work is completed in a timely manner
• Proven high attention to detail and diligence to ensure correct patient information is released at all times
• Flexibility in a changing work environment with an openness to changing processes and procedures

Desirable (non-essential):

• Previous experience as medical receptionist
• Previous experience with a Patient Administration System (iPM, WebPAS, TrakCare) and a Scanned Medical Record (BOSSnet or CPF)
• Working knowledge of Medical Terminology

Position Description        Inherent Requirements 

We will review applications as we receive them. 

About Epworth Richmond 

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.

• This is just the start, so dream big 
• A newly created role supporting our Hotels Loyalty team, Pub + 
• Bring your data, analytics and commercial skills to this exciting opportunity!

The Hotels Finance team are responsible for the Finance and Strategic leadership of a highly competitive 350+ Hotels business. To be successful, the team focuses on partnering with the business to drive optimal performance whilst maintaining an objective viewpoint and strong financial control framework.

The Finance Analyst will partner with the Hotels Loyalty team to drive the business strategy that deliver the first wave of business reporting and customer insights from the brand new loyalty app, pub +. You'll work with multiple stakeholders, providing commercial support and guidance through your strong modelling and analytical skills.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Prepare and submit the annual budget and monthly forecast process.
• Produce and distribute weekly and monthly performance reporting, working closely with key stakeholders to identify meaningful customer insights from data sourced via our new loyalty app.
• Collaborate with stakeholders to ensure reporting and commentary is effective and insightful for decision making and supports trade planning and marketing strategies. 
• Ownership of month-end process and reporting against budget and forecast, identifying drivers of variances and key opportunities and risks.
• Contributing to regular business performance reviews, helping to identify and resolve poor performance issues and solutions / action plans to address them. 
• Lead post campaign analysis providing stakeholders with insights on performance and commercial recommendations.
• Assisting with the continued growth strategy of pub+ by providing financial analysis as well as supporting the preparation of business cases for any additional funding requests (including capital). 
• Support business improvement initiatives identified by the leadership team.
• Work across brands and functions, where relevant, to implement best practices and consistent ways of working.

Who we are

EstimateOne is an Australian born SaaS platform and one of AFR’s 2022 Best Places to Work in Australia and NZ. Headquartered in Richmond, Melbourne, our ambition is to become the global industry standard procurement platform in the commercial construction industry.

We’re the market leaders in Australia & NZ, and we've started expanding our product to the UK & Ireland, so it’s a really exciting time to be joining us.

At EstimateOne, we believe that by looking after our whole ecosystem of users, and balancing the needs of our team, our shareholders and the industry, we can achieve our vision to become a global leader in construction technology; famous for the positive impact on the industry we serve. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

Our established scaleup vibe keeps things lively. We’ve come a long way in 14 years, and seeing what we’ve achieved in that time, get’s us pretty excited for the next 14. We’re passionate about transparent and fair expectations and results and we have a commitment to creating a career defining place to work for all of our team.

The role

We are seeking an experienced Product Manager on a 6 month contract (with the possibility to extend) who is passionate about creating solutions that our customers love and making a real difference in the lives of everyone in the construction industry. 

Meticulously balancing customer value and business benefit, each day you’ll get to work closely with talented people across our business to determine and deliver the biggest impact to our customers through our products. 

This is an amazing opportunity for someone who cares deeply about their craft and wants to be part of a team who celebrates a product-led mindset, championing excellence in product management and putting problems before solutions.

As a Product Manager at EstimateOne, you will:

• Co-own, refine and execute the EstimateOne Product Strategy and work closely with our Chief Product Officer, Head of Design and Product Management Team to continuously improve our Product Management Practice through shared knowledge, tooling, resources and ways of working.
• Develop a deep understanding of our customers, their problems and needs through research, data analysis and importantly actually talking to and getting to know them face to face.
• Foster a great collaborative partnership with Design, Engineering, Product Marketing and Audience GMs to bring innovative solutions to life, measuring their impact and celebrating their success.
• Build great relationships with Sales, Marketing and Customer facing teams to understand perspectives and ensure they are engaged and supported through product changes.
• Be known internally as the face of your products, champion a clear product vision across the business and keep teams and stakeholders engaged and informed across all aspects of Product Delivery and Lifecycle Management.
• Craft, maintain and execute a product roadmap that prioritises the most important customer problems to be solved, delivers measurable business benefits to EstimateOne and aligns closely with our Product Strategy.

About You

• You're customer obsessed and want to spend regular time with them, building empathy for their needs and deeply understanding their problems.
• You love data and you use it to support decisions, whether this is analytics, user research, survey feedback or in-person testing
• You care genuinely about the people you work with, your team and the rituals you use to deliver valuable products to our customers
• You’re committed to continuous shipping of value to our customers through iterative small releases, embracing feedback and new insight as you go
• You can lead, align and inspire a cross-functional team to deliver great outcomes. As a Product Manager, you are the nexus of the team and you need to provide clarity, connective tissue, energy and synthesis from your vantage point to enable your team to do their best work.
• You are a great communicator, have a can-do attitude and can build effective relationships across all levels of the business.

The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful. If you’re a motivated, self-starter and user-orientated person with experience in growing a company and designing products in a construction technology space, we need you in our team.

Perks

There’s more to working at EstimateOne than just creating game changing technology for the construction industry. We know that to reach the lofty goals we set ourselves we need to look after our team, our shareholders and the industry we serve. These are just a few of the things we offer:

• Flexible working hours & the ability to WFH
• You don’t have to work full-time, but we’d love it if you did.
• $5,000 per year to put towards your professional development
• 5 days entrepreneurial leave per year, to work on your side projects and make them come to life
• Paid Parental & volunteer leave
• Business wide activities on a Friday afternoon, every 7 weeks (think escape rooms, drawing classes, games afternoons, cooking classes)
• We also match NFP donations 2:1 - to name a few!

EstimateOne is an equal opportunity employer committed to providing a work environment which embraces and values diversity and inclusion. If you have any support or access requirements, please let us know when you apply so we can set you up for success in our process. As a 2022 Circle Back Initiative Employer, we also commit to responding to every applicant.