A smart human once said, “Do things you

Our people love to work for us, here’s why!

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner!

• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.
• The ability to salary sacrifice for their very own BlueRock shares
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies. 

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.    

A smart human once said, “Do things you

Our people love to work for us, here’s why!

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.
• The ability to salary sacrifice for their very own BlueRock shares
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

• B-Corp Certified
• 70,000 happy customers, 4.8 / 5 star rating out of 3000+ customer reviews
• Multi-award winning products from internationally recognised bodies including Good Design, Red Dot and Dezeen.

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.  

What's the role about?

As the Senior Content Manager, you’ll be the ideator, creator and driver of creative content aligned with our brand strategy. Working collaboratively with the broader marketing team, you have a deep understanding of content creation, optimisation and analytics. Naturally, you enjoy taking a data-informed approach (e.g., website traffic, email open-rates, engagement rates, customer feedback) to inform content strategy. 

Reporting directly to the Head of Marketing/Founder, you'll play a pivotal role in helping our customers discover our thoughtful products and the warm brand we’ve created. 

To amplify Eva through fun, compelling, share-worthy stories for our diverse demographic, you’ll manage the creative team to ensure the implementation of Eva’s digital content strategy, content management and production processes.  

Note: This is a full-works-kind-of-role, and you have to be passionate about what you do. You’re going to be surrounded by people who love what they’re doing and want to work with others who share the same passion. We’re an extremely supportive and close-knit team who are all about producing the best marketing in Australia. We'd love to meet you if you share the same ambitions!

Here's what a day in the job looks like:

• Create, optimise and manage content that drives compelling communication, brand and digital presence in line with our marketing strategy and business goals

• Track and report content effectiveness whilst overseeing content performance to inform content decisions and optimise strategy
• Actively develop new and efficient content processes and templates for digital content planning, creation and delivery.
• Creation and management of content calendars and production schedules and ensuring the process is optimised
• Manage total content budget and resources effectively, planning within brand P&L to deliver against key brand objectives. 
• Management, professional development and resource management of the creative team
• Champion best practices, industry trends and continuously refine our content to capture target audience 
• Be a brand guardian to ensure flawless execution across brand voice and style across our digital content campaigns

What do you look like?

• A minimum of 4 years experience in a similar role with a good understanding of the online/digital media campaign space
• A minimum of 3 years experience managing content and creative teams
• Experience working with digital design and short form video to tell stories
• Experience working with digital marketing agencies and have an understanding of the content nuances required for each social platform (Instagram, Youtube etc) 
• Extremely organised and love using project management tools like Monday to get projects done on-time.
• The ability to manage & successfully execute multiple concurrent projects
• A portfolio of successful campaign examples you have helped produce

Other things we’d love for you to mention if you have it:

• Experience working within a startup or ecommerce environment
• Experience with post-production and editing skills
• Experience shooting (photo or video)
• A special area of interest that you can bring to Eva team trivia (regrettably, an encyclopaedic knowledge of the The Office are taken at this time)

• Eva believes in the power of a diverse team and is fully committed to building and maintaining an inclusive culture. We encourage applicants from all walks of life.

• Be part of a B-Corp company, one of only eight furniture companies in Australia
• Support for any learning and development course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• Annual Rest & Recover day, where the entire company shuts down for a day to rejuvenate
• Free anniversary mattress, free yearly Eva products and generous friend/family discounts.
• All the coffee/ tea/ beers/ kombucha you need.
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• An autonomous work environment where there is never a regular ‘days work’.
• A diverse culture and a bunch of really lovely people.

We’re reviewing applications as they come in, so send yours right in if you think you're the one.

Cosy regards,

Amanda from Eva

Are you ready to make a difference - 12 month Fixed Term Parental Leave cover.

At Community Connections, we're not just a day program for people living with disabilities; we're a vibrant community that thrives on connecting people with their community. With our service sites based in Lilydale and Mt Evelyn we are passionate about tailoring unique programs and activities to empower people living with disabilities to live a fabulous life.

About the Role

 As an Outcomes Lead at Community Connections, you will play a pivotal role in mentoring and guiding a team of Disability Support Workers to deliver high-quality, person-centered outcomes for the people we support. Your responsibilities include:

• Understanding, developing, and refining individual programs of support in line with a person’s NDIS goals
• Developing links to a person’s community that offer them greater opportunity for inclusion and the development of valued social roles
• Onboarding, supporting, supervising, and developing of assigned team members
• Managing transport logistics during service delivery
• Collaborating on service quality monitoring, planning, analysis, and reporting
• Working with the Leadership team to ensure smooth rostering and system updates
• Collaborating with peers to maintain accurate person-supported information and documentation
• Reviewing and approving Carelink entries in line with payroll and billing requirements
• Delivering hands-on disability support work as required
• Student placement supervision as required

 About You

 We're looking for someone driven to make an impact to the lives of the people we support and a genuine passion for building capability and supporting their team.

 You will:

• Be a natural influencer, modelling a positive attitude, professional conduct and unwavering commitment to quality outcomes and service delivery for staff, individuals with disability and the community.
• Possess a deep understanding of the NDIS, its funding, and systems.
• Have experience in leading and inspiring small teams
• Have prior support worker experience including demonstrated understanding and knowledge of the tasks of a disability support worker
• Be committed to service excellence, human rights, and zero tolerance to violence, abuse, neglect, and exploitation.
• Have experience running a day service (desirable)

Why Join Melba?

• Plan your life around regular working hours each week – Monday to Friday.
• Flexibility to attend personal appointments when needed
• Gain secure employment in a growing organisation and industry
• Access to $15,900 Not For Profit Salary Packaging benefits plus $2,650 meal entertainment packaging per FBT year.
• Join a supportive and collaborative culture ready to support you and your growth
• Comprehensive training and support provided

About Melba

Melba are a well-established, values-based, not for profit organisation providing disability support services for more than 50 years. Our services include:

• Accommodation
• Participation & Learning
• Respite Care
• Employment, Volunteering and Skill Building. 

With over 1400 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day. Our workplace culture is deeply rooted in respect, work-life balance and flexibility.

Click the Apply button and submit your current resumé today! For a confidential discussion please reach out to Charles Jeffrey – Outcomes Manager, Community Connections on 0427 422 047.

Melba is an equal opportunity employer.

We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply

ERM is seeking an EHS&S Management Information Systems (EMIS) Digital Consultant in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad environmental management information solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will support business leaders in the successful selection, configuration, implementation and sustainment of EHS and sustainability management information systems. You will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. (Training will be provided.) The successful candidate will have effective client communication skills and a passion for sustainability and technology, with an educational background in Engineering, Environmental Science, Sustainability, Information Technology, Computer Science, Management Information Systems, or Theoretical Business. Ideally, you will have successfully completed university courses that provided exposure to and experience with Environmental software or environmental studies in order to further develop a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and best practices.

RESPONSIBILITIES:

• Evaluate EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
• Support consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Participate in system support and training documentation teams, and prepare and present training to internal consultants and client system users.
• Apply functional and technical skill to configure EMIS software; serve as subject matter expert to provide escalation point for production issues.
• Map and analyze end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Facilitate management of change issues with the adoption of new information systems. 
• Serve as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, and other EHS&S software systems.)

REQUIREMENTS:

• University degree holder in an environmental or technical field such as Environmental Sciences, Information Technology, Computer Science, Engineering, Management Information Systems, or Theoretical Business.
• Diversified information technology background and knowledge of EHS software, methodologies, domains and technology an advantage but not required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, Sphera, or other EHS&S software systems knowledge and education/professional experience a plus but not required.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

We are seeking experienced environmental impact assessment practitioners, from Principal Consultant to Technical Director level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that major projects are developed in a sustainable and environmentally responsible manner, with a focus on renewable energy projects in both onshore and offshore environments. You will be supported by a large cohort of industry leading technical specialists and environmental professionals.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects and approvals strategies on major projects, both offshore and onshore.
• Lead and manage a range of projects within scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments, including 5+ years’ experience in environmental consulting – experience in marine and offshore environments highly desirable.
• Demonstrated experience in Commonwealth and Victorian environmental legislation and their application to the delivery of complex and major projects. Broader experience in other jurisdictions highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Environmental Engineering, Environmental Science, Planning or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

Offshore wind specialists – environmental impact assessments

We are seeking environmental impact assessment practitioners experienced in offshore wind projects, from Principal Consultant to Technical Director/Partner level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that offshore wind and marine infrastructure projects are developed in a sustainable and environmentally responsible manner. You will be supported by a large cohort of industry leading technical specialists and environmental professionals, including ERM’s Australian and Global Marine and Impact Assessment Technical Communities.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects in marine environments and as an offshore wind specialist.
• Lead the design, mobilisation, fieldwork coordination and reporting for marine baseline studies, including being a key contributor to safety planning.
• Manage projects to scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments on offshore projects, including 5+ years’ experience in environmental consulting – experience in Australia and internationally highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Marine Science, Engineering or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is seeking a Senior Project Manager in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad Environmental Management Information Systems solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Senior Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will apply strong Project Management skills and EHS&S subject matter knowledge to effectively support business leaders in the successful selection, configuration, implementation and sustainment of EHS and Sustainability Management Information Systems. As a Senior Consultant, you will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. The successful candidate will be an experienced IT professional with effective client communication skills and a successful track record in project management. Experience implementing EMIS software such as SAP EHSM, Enablon, SAI Global EHS 360, Intelex, Cority, or Sphera is preferred. You will demonstrate strong functional and technical skills along with a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and project management best practices.

RESPONSIBILITIES:

• Evaluates EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Manages EHS&S Management Information Systems software implementation projects for industrial/corporate clients worldwide, assisting with project management, system configuration, integration, training, rollout, support, maintenance, enhancements, and improvements to meet overall business objectives of clients.
• Oversees all aspects of projects related to the scope, schedule, budget, quality, and delivery. Consults and collaborates with clients to set deadlines, assign responsibilities, and monitor and summarize progress of projects.
• Leads consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Serves as subject matter expert to provide escalation point for production issues.
• Maps and analyzes end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Engages in system support and training documentation teams, prepares and presents training to internal consultants and client system users.
• Facilitates management of change issues with the adoption of new information systems. 
• Serves as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, SAI Global EHS 360, Intelex, Cority, or Sphera.)

REQUIREMENTS:

• Bachelor’s Degree in a technical field such as Information Technology, Computer Science, Engineering, Environmental Science, or Management Information Systems.
• 5 - 10+ years of relevant work experience in an EHS related field.
• Strong knowledge of project management best practices.
• Diversified information technology experience and sound knowledge of EHS software, methodologies, domains and technology required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• EHS&S Management Information Systems configuration and implementation knowledge or experience with one or more of the following software systems preferred: Enablon, SAI Global EHS 360, Intelex, Cority, Sphera, or SAP EHSM.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

We are thrilled to offer an exciting opportunity for a charismatic, driven and committed individual to join our passionate team as a Billing Specialist, to be part of the vital administration team that keeps things running at Contour Education!

Who Are We?

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors that can teach the study design in a simple and intuitive yet engaging way.

Over 2,000 students and 25 staff have joined our tutoring servicessince our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, and we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

The Role

Since our inception, Contour has been growing - and growing fast - and one of the key elements that keeps our operations running smoothly is our billing, finances, and accounts systems! Now, we’re looking for someone that will take the lead on ensuring this vital cog in our engine continues to help us drive our growth.

You’ll do more than just type numbers into spreadsheets; you’ll be the central point connecting our students and parents, our tutoring team, and our bookkeeping and operations.

At Contour, our core values include always providing a friendly voice and enthusiastic support to our students and parents, who invest their time, money and effort into our services. When you reach out to a student or parent for an overdue invoice, you aren’t just asking them to pay - you’re building a personal relationship with them, and also maintaining their relationship with Contour!

So, your friendly and helpful interactions with students and parents - even when dealing with issues like billing and invoicing - will form a key part of upholding Contour’s values and standing out distinctly from our competition!

Competitive Pay and Compensation

We pride ourselves on compensating and rewarding our staff for their hard work. The starting rate ranges from $30 + per hour.

Comprehensive Training & Support

When you join, you'll be thoroughly onboarded with all our systems and processes. We have documentation from how to use our software and accounting systems, all the way to scripts you can use when following up on overdue invoices. We'll also help you upskill and refine your interpersonal abilities, where you'll become familiar with multiple mediums of communication (in-person, email, text, and call).

By the end of your training, the work will become very familiar and you'll have things like the billing schedules memorised in-and-out, and the process of sending or updating a student’s invoice at the back of your palm!

Active & Engaging Atmosphere

This isn't a regular ‘accounting' role where you'll deal with boring paperwork or giant spreadsheets. Instead, you’ll actively engage with team members in various departments - from sales staff to the bookkeeping team.

Not to mention, you’ll also be talking to hundreds of our students and parents, and have the opportunity to provide them support and help make their Contour journey as smooth as possible during their final years at school. There is still administration work that needs to be done, of course, but you'll have fun doing it!

Future Career Growth

When you join us, you'll become part of a collaborative and energetic teamwhere your skills can truly flourish. You'll learn from experienced colleagues and develop your capabilities further. As our company continues to grow, you'll also have access to career opportunities in finance and accounting, team leadership, and other roles within our company!

Key Responsibilities

• Managing Invoicing: Issuing invoices to students and parents, and approving invoices issued to students and parents;
• Updating Accounts: Ensuring student accounts and records are kept up to update on CRM and accounting software;
• Overdue Invoices: Following up on unpaid/overdue invoices, including reaching out to students and parents via text, email, and phone calls to ensure timely payments;
• Billing Queries: Addressing billing and invoicing related questions from students and parents via text, email, and phone;
• Trials and Unenrolments: Tracking and updating student free trialling weeks, and cross-verifying unenrolments on CRM and accounting software;
• Timely Accounting: Clearing backlogs and maintaining the accuracy and timeliness of invoicing at Contour.

Expected Work Hours

• Weekdays (Monday to Friday) - 4:00 PM to 9:00 PM
• Saturday - 10:00 AM to 8:30 PM
• Sunday - 10:00 AM to 8:00 PM

NOTE: There is an option to work part-time from the above hours (instead of all hours!). Flexible schedule options are available, just let us know!

Skill requirements

• Primary focus is on providing an excellent student/parent experience.
• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your accounting and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

This is not just any other accounting job; it’s a calling for someone dedicated to building lasting relationships, and ultimately contributing towards supporting students in their education journeys! If you're detail-oriented, people-oriented, and passionate about education, we want to hear from you - apply now, and become a part of our mission to reshape education :)

ServiceNow is looking for an Solution Sales Specialist to join our expanding Inside Sales team. The  Solution Sales Specialist will manage the market success of ServiceNow's Customer Workflow products. These products are built on our market-leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. The goal will be to excel in this Inside Sales Role and earn a chance to be promoted into a Field Sales Role.

What you get to do in this role:

The Solution Sales Specialist builds relationships with clients while achieving quarterly and annual sales quotas for an assigned product line and territory.

• Drive sales opportunities and business relationships with influential contacts within Commercial Accounts
• Focus on understanding an organization's plans and how ServiceNow solutions map to these
• Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams
• Organize resources necessary to further the sales cycle (e.g. Solution Consultants, Customer Service, Marketing etc.)
• Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals
• Use Data Management through all sources such as CRM, social media, search engines, and press

The role will allow you the opportunity to delve into your clinical expertise to educate, inform and advise the client, relevant stakeholders and your Cogent Team.

The work is very rewarding, all the while providing an opportunity to propel/grow your career to be working alongside a supportive team of experts. Further to that, you will have the opportunity to work flexibly as the role can be undertaken Full-Time or Part-Time, with hybrid working arrangements.

Duties include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Review and advise on pathology and medical tests of clientele and its impact on suitability/capacity to performing their inherent workplace role safely.
• Discuss pathology and assessment results with candidates/clients and providing clinical advice (informed by evidenced based practice);
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.
• Support an internal team of Care Coordinators with clinical expertise and escalation.

Could we sit the crown of "SEO Assassin" or "Online Marketing Barbarian" on your head without it's weight burdening you? If so, then read on....

Dear SEO Assassin,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced SEO Specialist... blah blah blah” job adverts…

And you’re looking for an exciting opportunity to join the fastest growing digital agency in the country…

Then this will be the most important job listing you ever read.

Here’s why…

Firstly... stop what you're doing and watch this - https://youtu.be/OPdKs9NM380

Okay lets continue...

My name is Sabri Suby and I am looking for a sharp and switched on SEO Specialist to join my team.

But not any old SEO Specialist, no.

You must be a warrior. A switched on SEO Assassin with hustle, mentality and who is ready to help us achieve world domination.

Now, a little about me…

I run King Kong.

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

But it’s not just me.

My business consists of…

Over 90 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With…

And this is just one of the reasons we’ve been named in the Top 100 Coolest Companies in Australia for three years...

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you…

Are you…

• Ready to stand out from the crowd and deliver throne worthy work?
• Tired of working hard with little fun or reward?
• Ready to take on an amazing role amongst an awesome team where every day is about being the best you can be?
• Deadly serious about having the strongest gif game in the office?
• Frustrated with the lack of training and support you currently receive?
• Ready to take on the challenge and be the best...for one of the fastest-growing companies in the country?

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won’t be easy.

We’re a fast-paced agency who demands nothing but the very best.

We have thousands of customers and hundreds of clients in every niche you can think of…

From dentists to doctors, home builders to home loan providers.

And we are truly an end-to-end agency.

It's quite a workload.

And, as such…

I need a super sharp and passionate SEO Specialist at the helm.

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Whether you call yourself an SEO Specialist, SEO Expert or an SEO Assassin…

You must share the belief that…

There Is Almost No SEO Problem You Can’t Solve With Technical Knowledge, A Great Strategy, & A Solid Team Around You

As our SEO Assassin no two days will be the same.

However, your responsibilities will include:

• Setup, manage and optimise SEO campaigns.
• Analyse analytics to identify areas of opportunity and potentially identify conversion rate optimisation strategies to discuss with the CRO team with the end goal to squeeze as much ROI as humanly possible out of each dollar spent.
• Identify SEO opportunities for clients.
• Conduct SEO Site Audits.
• Comprehensive keyword research to identify opportunities.
• Conduct strong on-page strategies.
• Conduct off-site optimisation strategies and link analysis.
• Tackle problems head on (especially when it comes to problem solving code issues).
• Develop content-led strategies to build site authority.
• Create monthly reporting and data analysis.
• Keep up-to-date with the latest developments in search, analytics and technologies.
• Manage landing pages and websites to install conversion code and tracking pixels.
• Prepare performance analysis reports and make recommendations for corrective modifications with a view to ongoing optimisation.
• Work with a large variety of CMS.
• Educate Account Managers on strategies so they can keep clients in the loop.
• Assist with on-page task training of Junior SEO Specialists when needed.

Look, our ideal candidate will have an ‘I got this’ attitude...they will be solution-focused with a proven track record in SEO.

You will have to possess the ability to run through walls to get to a solution.

And won’t be the type of person who throws their hands in the air and gives up at the first sight of a challenge.

What will your everyday work look like? Will it be boring?

Well, let me just say this...

Being King Kong’s SEO Assassin Will Keep Your Workday Diverse And Far From Boring!

For example...

One day you might be digging through a client’s backlink profile and making a strategy to super-power their website

And the next day you might be working with your fellow Warlords to create a world-class content strategy, achieving a complete SERP takeover.

Or you could be implementing a technical site audit and watching rankings skyrocket

You’ll have a full library of resources, books, courses, seminars to take your skills to the next level.

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

Take ownership of a multitude of clients and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp winter air…

Here’s What To Do Next...

Please take the time to write a Cover Letter that tells me about YOU.

Not some wishy-washy cover letter like…

“I’m 29-year-old Virgo from Fitzroy - who enjoys Haiku, turmeric lattes and Ellen Degeneres”…

No.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.

Best of luck.

Sabri

P.S. If this job description excited you even just a little bit. And you believe that you are indeed the SEO Assassin I'm looking for.

Then please write and send your cover letter ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won’t.

And maybe, just maybe, this will turn out to be the best job you've ever had.

• Very strong understanding of FTP
• Good knowledge of Javascript, jQuery
• Very strong at CSS & Responsive Design
• Understand how to create theme template files for Wordpress, Shopify etc
• Working knowledge of MOZ, Ahrefs, Semrush and other SEO tools.
• A clear understanding of how search engines and websites work.
• Passion for online marketing, search in particular.
• Understanding of HTML and PHP.
• Excellent verbal and written communication.
• Be efficient, organised and task oriented.
• Ability to manage multiple tasks & projects at once.
• A positive attitude.
• Keen willingness to learn and grow within the team.
• Well-versed with Google Analytics.

The juicy part:

• Generous salary - we want Australia's best talent and reward as such.
• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

Working closely with the Software Engineering team in Hungary & Australia, the Lead Software Engineer, and key internal stakeholders, analyse, document, coordinate, and oversee requirements regarding new software projects to achieve business objectives.

Duties & tasks include:

• From system requirements, and working with systems requirements engineers and subject matter experts, derive and refine software requirements to be implemented by the software development team.
• Take ownership of your software requirements and ensure they are unambiguous and follow processes to refine and update where necessary. These requirements will be used and traced during design, implementation and testing phases. All requirements are to be completed and distributed to relevant stakeholders and adhere to the required quality processes and agreed standards.
• Work in a professional cross-functional team environment to assist in the development of new products, from prototype through production.
• Follow the safety-critical software development process and write software requirements for safety critical systems.
• Deliver highly reliable embedded software for automotive specifications, hardware, including battery management systems, motor drivers, body control and communications modules.

The ideal candidate for this position brings with them:

• A bachelor’s degree or equivalent in Electronics Engineering and/or Computer Science.
• Minimum 2 years’ experience in an automotive environment working on:
• Safety requirements for ASIL rated systems and ISO 26262
• Diagnostic requirements for system diagnostics ISO 14229
• Generation of supporting documents to support software development; and
• Software architecture design
• Proficiency in Use Cases and/or Story Telling for requirements development.
• Experience with building and coordinating traceability matrix.
• Extensive experience in quality planning and implementing quality gates for both products and processes.
• A sound understanding of the full software development lifecycle (SDLC) through requirements, design, implementation, testing and support.
• Experience with ASPICE is mandatory and experience with IEC61508 is highly regarded.
• Proficiency with the following tools, technologies & systems (or equivalents): C/C++, Matlab/Simulink, Python, Vector Toolkit, V-Model Development, Enterprise architect, Polarian
• Demonstrable project management skills (5+ years) in automotive or related industries.
• The ability to be a key member of a high performing team.
• Experience working in a fast-paced environment dealing with complex and multiple tasks.
• The ability to analyse problems and develop innovative solutions.
• The ability to be adaptable and flexible to business needs.
• Excellent organisation skills and fluency in written and verbal communication in English. 

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

AEV is looking for a talented Software Test Engineer to join our growing team. You will be responsible for:

• Validation and testing of Applied EV’s software features, functions and protocols to ensure the software and applications works as intended, meeting requirements and specifications.

• Creating and performing software testing procedures, identifying and recommending improvements to software, and preparing performance result reports as needed.

You will report to the Global Software Engineering Manager and will work closely with software teams in Hungary and Australia. The role is 100% on site in our Scoresby office.

 Responsibilities

The role will include the following responsibilities:

• Work closely with software engineers to understand software requirements, specifications and control methods.
• Work with software engineers to ensure the embedded software functions as required, for Applied EV designed hardware, including ECU’s, battery management systems, motor drivers and communication modules.
• Extensively test the software features and elements for valid performance and behaviour, in simulated and real-world environments.
• Make use of model-in-the-loop, software-in-the-loop, processor-in-the-loop, hardware-in-the-loop, unit test and related test methodologies.
• Design manual and automated test procedures to evaluate each software product, including validation & verification testing, and writing documentation.
• Build, code, and implement software evaluation test programs.
• Run test programs to ensure that testing protocols evaluate the software correctly.
• Review and adjust the software testing systems for maximum performance.
• Complete final release tests and create related test reports.
• Present test reports to management and suggest software fixes.

The ideal candidate will bring a suite of skills, including:

 Mandatory skills

• A bachelor's degree in computer science, software engineering or related field.
• TUV recognised qualifications in Functional Safety
• Demonstrated experience in test execution in a HiL environment. 
• Demonstrate advanced knowledge of software design, with the ability to design and write complex software testing procedures.
• Exposure to, or experience with the following programming scripts: Python, Matlab, Simscape, C or C++ programming Simulink
• High level multi-lingual communications and fluency in written and verbal English and Hungarian.
• Minimum of 4 years' experience in embedded software development or a software testing environment.
• Working knowledge of analysis, development and testing of CAN bus communications, including but not limited to the following tools: Vector VNx, VTx modules, Vector CANoe, Vector CANape, PeakCAN
• Proven software testing experience (unit testing, regression testing, functional testing)
• Diligent software troubleshooting skills.
• Advanced knowledge of debugging code and/or model-based software features.
• Experience working with popular operating systems including Windows and Linux.
• Outstanding attention to detail.
• Ability to collate data and compile test reports.
• Ability to be a key member of a high performing team;
• Experience working in a fast-paced environment dealing with complex and multiple tasks;
• Ability to analyse problems and come up with innovative solutions;
• Ability to be adaptable and flexible to business needs;
• Strong written and oral communication skill

Additional skills which will be well regarded

• Diagnosis procedures with Texa tools.
• Test execution experience with Speedgoat very well regarded.
• VCAN vehicle communication protocols script experience
• A passionate interest in electric transport and an interest in developing new generations of electric vehicles.
• Experience with ISO26262, ISO14229 and IEC61508
• Experience with general embedded RTOS’s;

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is in a growth phase and we are actively looking to fill the position of a Data Analyst. This position is pivotal for our operations as it involves identifying unique opportunities for expanding our customer base as well as uplifting the analytical capabilities of our growth focused teams.

What you will do?

Explore Growth Opportunities and Architect the Lyka Growth Model: Dive into data to unveil growth possibilities using proactive insights and develop metrics to influence team rituals and decision-making.

Data Collaboration and Analytics Leadership: Work collaboratively with the Engineering team and stakeholders for seamless data capture, transformation, and storage, taking charge of ad-hoc analytical products and projects across the business.

Data Integrity and Automate Success: Ensure clean and normalised datasets by tackling data integrity challenges and build automated models on large datasets to measure results and predict outcomes.

Data Empowerment: Promote data enablement throughout the Lyka team, spreading the magic of meaningful insights.

Boasting 2+ years of experience in a data-centric role, you thrive in fast-paced, changing environments.

Your experience includes delivering insights, partnering with growth-oriented teams, and understanding the art of experimentation.

While experience with data tools is a plus (our current stack is BigQuery, dbt (core), Tableau, Hightouch and PopSQL), eagerness to learn is equally valued in our dynamic environment.

You wield strong data visualisation and foundational data skills, with an excellent understanding of databases and proficiency in Tableau.

Possessing at least intermediate SQL skills, you approach your work with a meticulous eye for detail with.

And with entrepreneurial, self-starter mindset, you're ready to join the data adventure at Lyka.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Based at frank green Operations in Dandenong South our Accounts Payable Officer is a key player in our finance team. You'll be ensuring the seamless flow of financial transactions, collaborating closely with the Finance Manager, you'll tackle various responsibilities, such as invoice processing, reconciliations, and maintaining positive vendor relationships. Your attention to detail and financial acumen will contribute to the overall efficiency of our finance operations.

Your Day to Day

• Efficiently process a high volume of invoices, adhering to company policies and regulatory requirements.
• Manage vendor relationships, address inquiries, and promptly resolve discrepancies.
• Conduct regular reconciliations of vendor statements, ensuring accurate accounting records.
• Process employee expense reports, verify receipts, and ensure compliance with company policies.
• Execute payment runs in multiple currencies, managing cash flow considerations.
• Stay updated on taxation and regulatory changes, ensuring compliance in accounts payable activities.
• Maintain accurate records of financial transactions, invoices, and payment documentation.

Your Skills

• Precise data review and analysis skills for accurate financial transactions.
• Strong verbal and written communication skills for professional interactions with stakeholders.
• Proven ability to prioritise, meet deadlines, and manage multiple tasks simultaneously.
• Team player with a positive collaborative attitude.
• Proficiency in accounting software (e.g., SAP, QuickBooks) and Microsoft Excel.
• Sound analytical and problem-solving skills for informed decision-making.
• Adaptability to changing priorities in a fast-paced environment.
• Knowledge of processing Foreign Exchange payments in multiple currencies across entities.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Atkar has been a trusted name in the Australian design and construction industry for 75 years. We specialise in crafting custom acoustic panels, delivering high-quality solutions to our clients. With a commitment to customer satisfaction, we provide comprehensive support from specification to construction.

Join our team of industry leaders and be part of a company that values innovation and collaboration. Discover exciting opportunities at Atkar and contribute to our legacy of excellence in custom acoustic panels.

Whats on Offer

Be part of a rapidly growing corporate structured family business with strong values and enjoy:

• Salary package of: AUD $70,000 – $90,000 per year + Super 
• Dynamic and supportive team environment
• Energetic team with a focus on trust & integrity
• Opportunity to make a difference working for a sustainable industry
• Opportunity to grow into a Project Management or Business Development role.

About the role

• Make outbound calls to Architects and Specifiers
• Research opportunities and prospects through online project platforms 
• Introductory phone calls to make connections with potential clients and introduce Atkar and its products.
• Establish connections with existing clients to increase product specifications through outbound calls, and when necessary, through F2F interactions.
• Your ability to turn your passion and knowledge of the product into product specifications.
• To use your excellent communication skills over the phone and email in a professional and friendly manner
• To use that special and innate ability to engage over the phone and create a win win outcome for all
• To use your time management and information retention skills to achieve success in the role and your career. 

• At least 2-years’ experience in Sales & Customer service ideally in B2B businesses
• Construction or Wholesale experience would be beneficial
• Great communication skills
• Excellent organisational skills and attention to detail
• Excellent written and verbal communication skills
• Tenacity to follow up, follow through, cross-sell and upsell.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Processing & Logistics team at our Port Kembla Manufacturing facility as a Logistics Planner. As a part of the broader Australian Steel Products portfolio, we have six major manufacturing sites at Port Kembla that deliver a variety of products, innovative solutions and services to our export and domestic customers.

In this diverse and challenging role, you will support the NSW Processing & Logistics team on a national level to ensure our products reach our customers reliably and on-time across road network. You will execute transport plans using your knowledge of logistics processes to achieve the safe and efficient movement and delivery of all our products delivered by road to domestic destinations. 

What’s in it for you?

• this full time Monday to Friday position offers flexibility to work from the office and from home
• enjoy a competitive salary package, option for 14% superannuation, participation in our company incentive program and annual salary review 
• on-going training, development and learning providing career pathways
• access to numerous wellbeing initiatives including an Employee Assistance Program
• access to discounted gym fees through the ‘Fitness Passport’
• you’ll be provided with personal protective equipment (PPE) 
• enjoy a vibrant and inclusive workplace culture that hosts regular celebrations and BBQ’s
• participate in and celebrate our reward and recognition programs
• access to a range of exciting discounts across travel, vehicles, health and more!

What Will You Do?

Working with a supportive team and providing high levels of service to our customers and operations, you will:

• be a main contact between carriers, dispatch points and planning teams, facilitating relationships that yield continuous improvement
• work with our operations and customer service teams to monitor information and priorities, ensuring the correct scheduling of products for distribution on our road networks
• execute transport plans at a national level and effectively monitor warehouse performance, identifying any opportunities for improvement
• work closely with our internal stakeholders including our transport, sales and warehouse teams to coordinate the most efficient and cost-effective delivery schedules for our customers

 More About You

As someone who is a team player and enjoys working flexibly, you will bring;

• exposure to OTM and /or MLO or a willingness to learn
• a proactive approach in building constructive and effective relationships
• an aptitude in data analysis and a proactive approach to adopting and utilizing new technologies
• a strong customer focus and the ability to deal with ambiguity and change
• high attention to detail and the ability to multitask
• a commitment to your own safety and wellbeing while caring for others

In this role, there will be some weekend work -this will be on a rotating basis shared with the team – this is a reciprocal arrangement with time off in lieu.       

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Sunday 28th January 2024.

The Role:

We are on the hunt for a customer experience focused, motivated, problem solver to join our fast-growing team. Reporting into the Claims Administrator - Team Leader, you will act as a second line of support for our external Call Centre, as a Claim Administrator.  The Claims Administration Team is responsible for all non-voice related customer resolutions, including client and customer escalations, case management, product replacement resolutions, and working with Manufacturers to seek alternative repair and replacement remedies.

This is a brand new role, with great growth potential and exposure to our clients, in addition to our nationwide Repair Networks and large Australian Manufacturers. 

PLEASE NOTE: This is a hybrid role and our office is located in Melbourne, Australia. You will be required to come into the office 0-3 times a week. 

What Makes This Role Unique?

• Your work will directly impact the customer experience - providing great resolutions to customers whilst working strategically with Manufacturers, Retailers and internal teams.
• You’ll be encouraged to gain a deep understanding of our business and bring your own ideas to the table and improve on our Customer Experience.
• With lots of variety in a fast-paced, entrepreneurial environment you won’t get bored!

We're Looking For Someone Who:

• Is passionate about the delivery of high quality customer service experiences - both in written and verbal scenarios.
• Brings an analytical and empathetic approach to resolving a vast range of customer service issues with conflict resolution, decision making, and problem solving skills.
• Is ambitious: you’ll go above and beyond to get results (and you’re able to motivate others to do the same!)

Key Responsibilities:

• Support our Customer Experience Team / Call Centre partner with Escalations and Approvals following our Business Rules and Authority Limits. Undertaking timely and accurate responses to escalated customer complaints and disputes.
• Provide regular updates on Case Management to stakeholders on open Service Requests within agreed Service Levels - working closely with Manufacturers and Authorised Repairers to obtain updates on repairs status, estimated time frames and parts availability.
• Work closely with Manufacturers to obtain replacement resolutions for faults that are deemed a Major Failure under the Australian Consumer Law.
• Maintain an email in-box for all client and customer escalations, and respond within agreed Service Levels.
• Processing of reimbursement payments for Consequential Loss and other Good Will compensation resolutions.