Drivers

Bringing innovative ways of thinking to complex project and product delivery.

Make a remarkable impact as part of a skilled and passionate team as we embark on exciting delivery Expeditions with our clients.

Join our team of talented consulting professionals leading product and project delivery to bring innovative solutions to some of WA’s leading organisations. We help clients use the latest in digital technology and modern ways of working and thinking to transform their business and deliver true value.

We’re on the lookout for new J1ers who fit the role of Driver. Our Drivers are experienced practitioners who have strong track records in complex program and project management in agile and traditional environments.

What is a JourneyOne Driver?

Drivers are people who challenge the norm. They are passionate about delivery, and they’ll set the cadence and thrive on challenges along the way. Their passion is the delivery of tangible value, and they bring this to their customers early and frequently. They look after their team while keeping the initiative moving forward. They have the tenacity and courage to overcome blockers.

To join JourneyOne as a Driver, you should be able to demonstrate a track record in successfully delivering large or complex programs of work and have a current understanding of agile delivery and mindset.

We’re particularly interested in talking to Drivers who are Scrum Masters or experts in other agile ways of working, with a strong background in successfully managing complex projects.

Characteristics typical of JourneyOne Drivers include:

• Personally driven by bringing change and unlocking value for customers.
• Alignment with J1 principles and our commitment to creating remarkable people and client journeys.
• Passion for learning and experimenting with new technology, techniques and thinking.
• Pragmatism in balancing innovation with quality and timely delivery.
• Knowledge of relevant industry frameworks and best practices, and highly capable of adapting these to each client’s circumstances.

• A willingness to learn, adapt and keep asking questions.
• A true team builder.

About JourneyOne:

• We live and breathe our values to be humble, build lasting relationships, care for people, always deliver and create everlasting sustainability.

• We have only two measures: people journey remarkability and client journey remarkability.
• We challenge each other to think differently through an unconventional terminology and operating model.
• We are industry leaders in modern ways of working, such as Agile, Design Thinking and Lean Startup, and offer all our people training and development opportunities so they can be too.

JourneyOne can provide you with the opportunity to bring your thinking and expertise to WA’s most exciting products and projects, alongside some of the best practitioners in your field, as you continue to learn, innovate, solve problems, and deliver remarkable journeys.

Apply now to start the conversation towards your new journey!

For more information on JourneyOne, please visit our website: journeyone.com.au

Please note that applicants must have full working rights in Australia.

About Us

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Working as part of our Journey Beyond Group, you play an integral role in supporting our business to share special places and shape lasting memories.

About The Role

Due to internal promotions, we have a unique opportunity for a Management Accountant to join our team. The Management Accountant position provides support to our Rottnest Express and Horizontal Falls Seaplane Adventure businesses in a true finance partnering model. This role reports to the Finance Manager – Marine & Aviation and there is flexibility for the role to be based in either Perth or Broome, WA.

This role involves partnering with key stakeholders in the businesses by providing real-time, accurate and meaningful financial information designed to drive strategies and commercial decisions which maximise value and minimise risk. This is a hands-on role that would suit a results focused individual who is passionate about delivering a high level of financial support.

Key responsibilities will include:

• Month end accounting, performance analysis and reporting
• Monitoring and understanding operations and business performance to identify key issues and ensuring actions are taken to address budget shortfalls
• Assisting with annual budgets and quarterly forecasts
• Preparing monthly management reports for business leaders and department managers including P&L’s, cost, labour reports, KPI’s and financial metrics
• Providing day to day support and business partnering services to the broader Rottnest Express and Horizontal Falls teams, ensuring clear visibility on cost drivers to drive efficiency performance and drive profit improvement
• Supporting on business case modelling
• Supporting inventory reporting and analysis including stocktakes and wastage reports
• Identifying, developing, implementing reporting and process improvements
• Building collaborative working relationships across Finance and the broader organisation and utilising data to assist in decision making
• Facilitating the link between head office and the businesses by coordinating appropriate access to support and ensuring effective communication on business issues and central finance policies and requirements

About You

You will have degree qualifications in Accounting, Finance or a related discipline, with CA/CPA (or in progress) along with previous experience in management accounting, financial analysis, financial systems and modelling. You will be able to prepare and use data to aid and influence business decisions, have effective problem-solving skills and be able to build collaborative relationships with various stakeholders.

You will be reliable, professional, organised and show initiative, while also demonstrating a strong customer service orientation and have exceptional business acumen.

What We Offer

An attractive salary along with the opportunity to work in a dynamic team, as well as:

• General discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

If this sounds like the opportunity you have been waiting for and you feel you have the right skills and experience we would like to hear from you.

Apply now!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Our Customer Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with the customer to meet their business requirements. You can be proactive, innovative and look at ways to improve people’s lives through technology.

As Service Delivery Coordinator, you will play a key part in ensuring that all contracted services are delivered to clients in accordance with contracts. The Service Delivery Coordinator provides a single point of contact for customers in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels. You will support customers end to end, as well as work in conjunction with the Service Delivery Managers to provide support for Datacom’s larger customer base.

This role can be based in Brisbane, Melbourne or Sydney (however we may also consider Perth). We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as Service Delivery Coordinator you will be focused on:

• Contract and commercial management
• Service management and operational delivery
• Virtual team management
• Financial management
• Admin services
• Customer relationship management and customer satisfaction
• Reporting
• Continual service improvement and innovation.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

We are looking for someone with approximately 1 year of IT experience, preferably from within an IT managed services environment. You’ll be passionate about customer experience, be organised, and understand service delivery and SLA conformance.

Ideally you’ll have a good grasp of service management methodologies including ITIL, along with a sound understanding of technical concepts and frameworks. You will have excellent verbal and written communication and your customer relationship building and management skills will be second to none. Project management experience or exposure would be a huge advantage.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.