As our West Footscray based SOC Operator, you’ll be responsible for assessing, analysing, and responding to incidents related to physical safety and security for NEXTDC. Here you’ll play a critical role in maintaining the security of NEXTDC data centre facilities and be responsible for monitoring security systems, responding to incidents, and collaborating with internal and external stakeholders to mitigate threats and vulnerabilities.

You’ll have daily use of tools/systems (e.g. access control, CCTV, AI based risk feeds) to detect impact to our people, products, property, customers, or brand image and alert the appropriate response stakeholders. In addition, you’ll personally have a strong commitment to security with excellent attention to detail, and the ability to work effectively in a dynamic and high-stakes environment. 

Working arrangement: 4 on 4 off roster – both day night rotation 

In this role you’ll see yourself:  

• Continuous remote monitoring of our security systems, including CCTV, intrusion detection systems and access control systems, to identify and respond to security threats and incidents. 
• Respond promptly to security incidents, including alarms, breaches, and unauthorised access attempts following NEXTDC Incident Management Process. 
• Escalate incidents as necessary and co-ordinate with necessary bodies.  
• Maintain operational logs, conduct daily shift checklists, handover reports, and incident reports. 
• Maintain detailed records of security incidents, actions taken, and ongoing security activities. 
• Facilitate audit requests from internal and external stakeholders providing detailed information and reports as required. 

About you: 

• Proven experience in a security related role, preferably within the data centre or critical infrastructure environment. 
• Knowledge of security systems, including CCTV, access control, and intrusion detection. 
• Ability to diagnose problems quickly and foresee potential issues. 
• Strong communication and interpersonal skills, with the ability to articulate concepts and ideas clearly to stakeholders at all levels. 
• Ability to respond quickly and calmly to emergencies and stressful situations exercising proper judgment and decision-making skills. 
• Ability to work 4 on 4 off roster – both day night rotation 

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss NRMA's available policies and offers. 
• On call exploration of the customers services, making sure that we have as much information as possible to provide the most relevant and tailored solutions.
• Offer General insurance products - Motor, Home and CTP insurance as well as NRMA Roadside Assistance (On behalf of NRMA)
• Use effective communication skills to build rapport and provide engaging customer experiences, whilst also objection handling and providing customers a solution to their enquiry.
• Be flexible with hours to ensure we're available when our customers need us. 

Why You'll Love Working with Us 

• Multiple positions available: 0.2 FTE (negotiable) - flexible remote work options (telehealth)
• Elevate your career with advanced clinical consultancy in a well-established Consultation Liaison Psychiatry framework at EACH
• Competitive Hourly Rate + Super + Salary Packaging benefits of up to $18,550    

Are you a skilled psychiatrist looking to make a significant impact within a progressive mental health service?

Step into a role where your expertise will directly impact lives. As a Consultant Psychiatrist at EACH, you'll be integral to our multidisciplinary team, operating within a well-established clinical governance framework. Your role will focus on delivering high-quality clinical consultancy and working collaboratively to achieve the best outcomes for our clients.

Key Responsibilities:

• Deliver expert secondary clinical consultation to mental health clinicians, including diagnostic clarification, case formulation, and treatment recommendations
• Conduct primary assessments and provide expert psychiatric assessment, formulation, and management
• Liaise with Public Mental Health Services and other providers to assist clients in navigating their service pathways
• Collaborate with the Team Manager, Senior Clinical Coordinators, and Clinical Lead to ensure integrated, evidence-based clinical care

To view a copy of the full Position Description, click here.

Alternatively, for more information or to explore the opportunities further, please contact Sean Jespersen, Clinical Consultant - Mental Health and Alcohol & Other Drugs at [email protected]

What’s in it for you? 
At EACH, you will be part of a dynamic and supportive environment where your expertise will be valued, and your professional growth fostered. You will work with a passionate team committed to delivering exceptional care and advancing mental health services.

We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Above award rates based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You possess a wealth of qualifications, skills, and expertise, including:

• A medical degree and full registration with the Australian Health Practitioner Regulation Agency
• Fellowship of the Royal Australian and New Zealand College of Psychiatrists or equivalent
• Advanced clinical skills in assessment, diagnosis, risk management, and treatment provision
• Demonstrated leadership abilities and experience in multidisciplinary collaboration
• Expertise in service development and a thorough understanding of National Standards for Mental Health Services and relevant legislation
• A proven track record in working with diverse and vulnerable populations, including those with physical health, sexual health, mental health, and AOD presentations

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.