Our Pact Packaging division is pioneering a whole of product lifecycle approach to sustainable packaging solutions.  

Partnering with global brands to local producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. 

Job Description

As the Manufacturing Manager at our Blacktown Dairy and Beverage site with a highly engaged team of around 30 across 3 shifts, you will own and drive value through the significant levers of safety, people, quality, efficiency, and cost.  

 With your leadership capability to “get things done” safely and effectively, you will uplift capability across the site to ensure and embed a culture of continuous improvement whilst maintaining the highest safety standards.

With a proven ability to inspire, develop and transform a strong tenured team, you will drive operational improvements across the site acting as the catalyst for change.

Your key responsibilities will be to:

• Demonstrate genuine safety-first leadership, leading by example and ensuring that all Company policies, procedures, and processes are adhered to, understood, and practiced
• Develop front line capabilities, continuous improvement and foster Lean manufacturing practises to achieve high performance
• Setting the overall strategy and standards for best to improve efficiency minimise production downtime
• Manage daily and weekly production schedule for achieving optimum production efficiencies and DIFOT
• Work closely with Quality/Supply Chain and Engineering to optimise production performance and ensuring operational excellence in all areas of production
• Provide leadership, coaching, support, and performance management
• Ensure all ISO, HACCP and GMP standards and practices are achieved.

Your skills and experience

• Visible belief and demonstrated leadership in driving a Zero Harm culture
•  knowledge of Lean manufacturing techniques
• Working background in manufacturing environment, which embraces operational excellence
• Strong problem solving and analytical skills
• Strong & effective communication skills to lead and inspire the operations team.
• Proven background in continuous Improvement and change management experience
• Outstanding aptitude to communicate with a wide range of people coupled with coaching & development skills.
• Be outcomes focused with the ability to balance production, safety, and resources

Do work that matters:

We are seeking a dynamic and experience Senior Agility Coach to join our team. As a Senior Agile Coach, you will play a pivotal role in shaping the coaching culture within our organisation and driving impactful results across the Group. This will entail working across departments developing leaders and extending agility across the Group to enable the vision and strategic goals for the Commonwealth Bank.

Staff Software Engineer (Lead Fullstack .Net Developer)

• You are passionate, driven, flexible and collaborative

• We are high performing engineers pushing the boundaries of software engineering

• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters

CommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.  

Business Banking Technology has a vision of becoming Australia’s leading digital business bank, empowering businesses and people to succeed with tomorrow’s technology. We work hand-in-hand with our business colleagues to solve problems with customer centricity and technical innovation, cultivating a world-class empowered team who build technology solutions for the future.

See yourself in our team

As a Staff Software engineer, you will be part of a squad within the Highvalue and International Payments crew. You will be working with engineers on uplifting business capabilities and modernise our tech stack. We offer regular opportunities to work on some of the finest IT systems in Australia, as well as opportunity to develop careers across different functions and teams within the wider Bank. 

You'll be hands-on coding and be responsible for shaping the evolution of this system by designing and developing micro services, data access layers, REST API(s), and writing integration services for third-party API consumption, manage risk with safe deployments and automated testing, as well as learning more about back-end engineering. You'll also be invited to join our regular engineering guilds and provide technical guidance to the junior members of the team.

We’re interested in hearing from people who

• Are passionate about building developing and deploying high quality software solutions.

• Can own and develop technical strategy and guidance, overseeing medium to complex engineering initiatives.

• Can utilise strong understanding of core business and technical strategies to deliver best business outcomes through technology.

• Can provide thought leadership across projects and delivery teams.

• Can take responsibility for nominated technical assets related to areas of expertise including roadmaps and technical direction.

• Have the ability to collaborate, present ideas, perform reviews and mentor other junior engineers.

Tech Skills

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

• Hands-on experience in developing backend applications using C# .NET Core, ASP.NET, MVC, REST APIs and WebAPI

• Demonstrated knowledge of micro services and REST API Integration

• Ability to create database designs and database programming for both relational and NoSQL databases (e.g. MSSQL, Oracle, Aurora)

• Modern Javascript frameworks (React) and Scripting languages – Javascript, Typescript, HTML/CSS, JQuery.

• Source code control, build and deployment tools (CI/CD) – GitHub, TeamCity, Octopus deploy.

• Cloud Experience on AWS (CloudFormation, Code Pipeline etc.) or Azure DevOps.

• Experience with event driven architecture and kafka.

• Understanding of monitoring tools like splunk, AppDynamics, Grafana.

• Build and hosting technologies (e.g., Kubernetes, Docker) – Desirable

• Be able to support and resolve issues in tech stacks that run in .NET webservices.

• Knowledge of security best practices and principles.

Working with us

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.  

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If this sounds like the role for you then we would love to hear from you. Apply today!

Do work that matters!

Your role exists to make our customer’s lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you’re there to deliver the right solutions at the right time.

Our Senior Home Lending Specialists thrive on creating long-lasting relationships as well as proactively creating new relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction.

We are:

You’ll be joining our Mobile Lending Team. We’re always on the go, remotely working and, meeting our customers at a time and place that is convenient to them. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.

You are:

• Looking for a relationship based exciting opportunity to build your own brand in the community.
• You’ll be required to travel frequently to meet your customers and put your solid understanding of our products, processes and policies to good use by proactively identifying your customers’ financial needs.
• You’ll have, a strong presence in the local community, building a credible personal brand with your customer base and a strong and active referral partner network.
• As a mobile banker, you’ll be a stickler for detail, ensuring applications are compliant and checks are complete

• The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers.

Your development:

If you live the values and demonstrate our lending capabilities, we’ll help you find the next step that’s right for you and enable you to be your best to get there.

We’re interested in hearing from people who have:

• A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships

• A minimum 2 years’ experience in a residential lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation

• An ability to identify and anticipate customers’ financial needs

• The ability to see the big picture for customers and provide them with holistic solutions.

If this sounds like you apply today!

• You are a Chief SRE who’s passionate about improving the reliability and operability of mission-critical services

• We are solving the biggest puzzles in the Australian financial services industry  

• Together we’ll build tomorrow's bank, using world-leading engineering, technology & innovation  

Do work that matters

We’re accelerating our digital strategy with an ambition to provide customers with one of the best digital experiences of any company globally. Site Reliability Engineering (SRE) is key to us achieving this goal. As part of the team, You’ll ensure that our systems maintain the highest standards of reliability for our customers, which enables seamless execution of our award-winning banking apps.

See yourself in our team

Be part of a team excelling in DevOps automation, where we’re continuously modernising both our infrastructure and software stacks using cutting-edge tools and technologies.

You’ll thrive in a continuous iterative learning environment that’s constantly uplifting our customer’s experiences.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

As a Chief Engineer in our SRE team, you’ll be a technical leader driving through leadership, designing and implementing largve scale solutions, as well as influencing and engaging the Organisation’s senior stakeholders on modern best practices for improving reliability through the DevOps lifecycle.

• As a matured Big Thinker, you’ll work closely with senior leaders on the strategic development of the SRE practice.

• Creating, developing, installing and implementing tools required to support the operational management (including security) of software applications and systems

• Testing, debugging, diagnosing and correcting errors and faults in an applications programming language within established testing protocols, guidelines and quality standards to ensure programs and applications including technical security controls perform to specification

• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods, and using software engineering to develop scalable and sustainable improvements

• Partner with product and engineering stakeholders at all the different levels to influence and educate our awesome builder and operational teams on SRE philosophy, principles, practices, and benefits from Engineer to EGM Levels

• Be an ambassador for modern engineering and reliability practices, sharing information and supporting others in their learning, and building strong and energetic team cultures.

• Take great delight in designing, building, and delivering infrastructure, code, or services to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services

• You’ll enjoy every opportunity to perform deep dives into both systemic and latent reliability issues; partnering with software and systems engineers across the organization to produce and roll out fixes.

• Provide leadership to mentor other SREs, sharing your best practices and hard-earned learnings for tackling issues across the entire stack; hardware, software, application, and network

We are interested in hearing from people who have extensive experience in:

• A Chief-Level Software Engineering role, partnering with senior stakeholders and leading a culture of data-driven reliability, monitoring and automation aligned to SRE principles

• Designing, developing, testing and supporting applications and systems

• Managing and scaling distributed systems in a public, private or hybrid cloud environment

• Creating and developing tools required to support the operational management (including security) of software applications and systems

• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods, and using software engineering to develop scalable and sustainable improvements

• High-volume or critical production service environment.

• Designing, developing and releasing code in one or more languages like Go, Python, .Net, or Java. · Previous SRE or DevOps experience

Tech skills    

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;   

• 10+ years in software engineering, expert in at least one Programming language (e.g., Golang, Python)

• Strong experience with modern software development practices using tools such as git for source control, and CI/CD tools such as TeamCity, Jenkins, Octopus Deploy or similar; Strong public cloud experience in AWS , GCP or Azure

• Experience leading teams of engineers driving outcomes using observability tools such as Prometheus, Grafana, AWS CloudWatch, Splunk, AppDynamics,

• Extensive and in-depth knowledge of Linux internals, networking, containers, and troubleshooting

• Experience in applying SRE Practices in large organisations and excellent Communication and Problem-Solving skills

Working with us: 

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.   

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.  

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.  

If this sounds like the role for you then we would love to hear from you. Apply today!

• You are passionate about helping customers turn their financial dreams into reality

• We are a customer and community focused network of branch colleagues

• Together we can create brilliant customer experiences that matter

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

You will be joining one of our new Multi-Channel Branches!

In addition to the below, as a part of the team at one of our new Multi-Channel Branches, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment).

• Part Time 22.75 hours based in Moruya Branch

• Monday: 9.00am - 4.00pm

• Tuesday: 9.30am - 1.30pm

• Thursday: 9.00am - 4.00pm

• Friday: 9.00am - 4.00pm

See yourself in our team 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters 

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.  

More specifically you will:  

• Build a personal connection with customers through meaningful conversations
• Work with customers to help them use our in-branch technology and digital banking options  
• Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied  
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  
• Perform interviews and process applications for personal loans, credit cards and associated products  
• Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist  
• Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions  
• Engage with customers by participating in community events and fundraising activities  
• Look out for the safety and wellbeing of your team  
• Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement  

We’re interested in hearing from people who   

• Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do 
• Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs 
• Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 
• Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.   

If this sounds like the role for you then we would love to hear from you. Apply today!    

“At CommBank we are proud to support flexibility, let’s discuss what this means for you”.

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs.

Human Resources (HR) is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential. Working in an agile Crew construct we’re focused on creating a better day at work for our people – Everyday – through HR innovation across platforms, processes and channels, delivering easy-to-use solutions that help our people and support the Group meet our regulatory obligations. Most importantly we aim to give people time back so they can focus on what’s really important – obsessing over our customers.

See yourself in our team.

The Group Finance team provides financial support, insights and advice to the CEO, CFO, Executive Leadership Team and Board including the Group Results presentation and Annual report. We support the Group’s strategy of building tomorrow’s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation.

Functions include:

• Finance Data Provisioning & Enrichment
• Group Treasury Finance
• Financial Reporting & Analysis
• Group Tax
• Program Management Office and Investment Oversight
• Capital & Regulatory Reporting Change
• Regulatory & Statutory reporting

The Capital & Regulatory Reporting Crew are responsible for:

1. Providing accurate enriched data to downstream users;

2. Providing capital and reporting guidance; and

3. Overseeing the delivery of all capital and reporting changes. This includes ensuring that capital and regulatory reporting is correctly updated to reflect any new product offerings, all upstream system upgrades and enhancements are catered for, updated risk modelling outcomes are reflected; and building out enhancements to internal reporting.

The outputs of the Crew flow into the annual report, investor relations presentations and Pillar 3 documents as well as a large number of regulatory reports submitted to APRA. The data that is generated by the Crews is used across multiple stakeholders across Finance, Risk and Business.

Do work that matters.

This role will report directly to the Crew Lead of the Capital & Regulatory Reporting Crew.

• Define the Squad’s vision, goals and roadmap, aligned with the Crew’s objectives and purpose;
• Build and prioritise the Squad’s backlog on a fortnightly, quarterly, and annual basis, balancing trade-offs and exploring strategies to successfully deliver on business and capital outcomes;
• Working with our technology partners and project managers to ensure seamless delivery of the capital backlog;
• Identify risks, dependencies and blockers for the squad;
• Accountable for addressing impediments, driving decisions and resolving escalations;
• Working with the chapter leads to ensure optimal allocation of work to your squad members as well as coordinating dependencies across squads;
• Ensure adherence to delivery frameworks and guardrails and compliance across customer propositions. This includes adhering to architectural guardrails, ensuring changes are aligned to internal policy and maintain compliance with the APRA capital framework;
• Manage the squad’s performance to defined objectives including OKR (Objective and Key Result) tracking etc;

We’re interested in hearing from people who possess.

• 3 years minimum of demonstrated risk/finance/capital knowledge, understanding of the regulatory standards and delivery experience;
• Capable of translating a product vision to a roadmap and backlog;
• Deep understanding of capital and broad understanding of business and technology, particularly in the finance and risk domains;
• Previous experience in working in a matrix structure, demonstrating the ability to balance product ownership with delivery capacity and priorities;
• Problem-solving, decision-making and prioritisation skills, with the ability to quickly prioritise across multiple tasks;
• Ability to influence to deliver outcomes across multiple different teams/squads and the confidence to have challenging conversations with stakeholders;
• Previous experience in working in Agile, using Jira and/or Confluence;
• Experience / exposure using SQL, Ab Initio or equivalent data software is preferable;
• A certificate in project manager, product ownership or scrum mastering

If this is your next challenge, APPLY NOW!

 “At CommBank we are proud to support flexibility, let’s discuss what this means for you”

Please note – We are seeking Expressions of Interest within these teams for present and future vacancies. Successful candidates will be contacted for a further conversation around suitability.

Impact and Role Contribution:

As a Manager, Controls Assurance, you will join our high performing Chief Controls Office teams and assist in supporting the business to identify, assess and manage the risk inherent in providing a range of operations services to the CBA group.

You will also partner with key stakeholders to deliver insights, utilising analytical skills and complex data. You will need the adaptability to work in a fast-paced environment and the ability to build relationships and work collaboratively with the extended leadership team across Line 2 and Group Audit.

In any given week you will:

• Assist in the Automation strategic pillar in becoming more efficient and effective in both executing assurance and testing, through the innovative use of Automated Assurance Tools, Data Analytics, Continuous Monitoring and Modelling.
• Provide Line 1 assurance through testing complex automated and business controls that support the Bank’s critical business.
• Drive continuous improvement of the controls environment through implementation of continuous control monitoring, automation and control rationalisation.
• Validate and present findings, document test plans, results and conclusions clearly and concisely
• Take ownership of assigned internal customer relationships using strong interpersonal and communication skills, both verbal and written, keeping stakeholders informed of assignments, emerging opportunities where analytics can help achieve desired business outcomes

We're interested in hearing from people who have:

• Experience in a Risk Management, Assurance or Audit environment including the identification, planning, testing and reporting on automated and technology dependent manual controls across various business processes
• Ability to think critically and analytically and use data driven insights to solve problems
• Influencing and consulting skills, with the ability to build relationships with stakeholders at all levels
• Proficient with one of the following tools-Alteryx, Tableau, Power BI, Servicenow as an end user and/or Advanced excel skills  
• Knowledge of Operational and Compliance Risk frameworks

Your qualifications:

• 3 - 5 years of relevant experience.
• Previous experience in financial services (or similar environment), Big 4 and/or risk management highly valued.
• Relevant Tertiary Degree/ Relevant professional accreditations

What’s next?

Our team is looking to connect with Risk professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest and learn more about Risk opportunities. We will be in contact with suitable candidates.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you are interested in.

• You are a UI (User Interface) Designer always designing with the user at the forefront

• Our team is committed to imagining the best digital experience for our customers

• Joining a team during an exciting time of growth to deliver world class customer experiences across our digital platforms

About the role

As a Specialist UI Designer, you will drive and actively create the CommSec design language. You will work closely with our UX designers, product owners and developers to design a beautifully crafted and seamless experience across our digital assets. Your ability to craft design that looks good while creating a great user experience for our customers will set you up for success in this role.

Your team

The Digital & Customer Experience Chapter Area in CommSec comprises of UX Designers, UI Designers, Digital Product Managers and Customer Strategy experts. The team is responsible for evolving the digital experiences across web and app at CommSec.

Your core responsibilities include

• Knowledge and application of Brand and tone of voice into graphical user interfaces

• Design world class human centered experiences across the various digital channels and mediums

• Prototype to create brand narrative as well as powerful visual storytelling to influence future direction of our experiences.

• Ideate and conceptualise divergent ideas to explore solution options and converge on a subset of concepts that best solve for the identified problem space.

• Development of innovative interface designs, typography, and screen layouts for web sites, and touch applications.

• Actively contribute and evolve the CommSec Design Language and design system.

• Create design documentation to be consumed by delivery teams in a scaled agile working environment.

• Work with multiple stakeholders at varying levels of seniority to deliver the best user experiences to our target customers.

What we are looking for

• Highly developed user interface and interaction design skills with applied knowledge of visual design, accessibility, responsive and scalable design

• Demonstrated usage of tools such as Sketch, Zeplin, Figma and Adobe Suite

• Experience in designing for native platforms in iOS, Android, and Web with working knowledge of Swift, Jetpack, React or similar

• Demonstrated experience creating functional prototypes

• A curious mindset with an aptitude and passion for learning new skills in analytics, content, research, and coding

• An ability to confidently communicate with technical and engineering teams across multiple communication mediums to realise final execution

• Demonstrated experience working with design systems including governance, maintenance, and documentation

At CBA we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your past experience doesn't perfectly align with everything in this job advert, we encourage you to still apply.

If this role sounds like you – Apply now!

At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation Read more about our commitment to inclusion and diversity.

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We’re committed to being an accessible employer and want to make finding your dream job as easy as possible. If you experience any accessibility issues or if you require additional support please contact HR Direct.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you

We are looking for a hungry, focused and resilient hunter sales person with great collaboration and sales execution skills to help grow the business across the market unit. 

The Account Executive will be selling into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with our existing customer base. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Who are we?

Job Description

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, working on critical facilities infrastructure and customer facing projects as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

SY9 is Equinix Australia’s first HyperScale data center and as the current team move towards our customer arriving onsite from June, we are looking to recruit a Critical Facilities Specialist with extensive Controls and building systems technical knowledge.

The successful applicant will have complete knowledge and full understanding of principles and practices across relevant systems with an ability to be the Subject Matter Expert in one or more of the disciplines. Overseeing and undertaking ongoing site maintenance, they will assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify root cause.

Whilst a strong data center operations background is required, the Critical Facilities teams operate in unison and across disciplines, so a sound broad engineering understanding is desirable also. Those at Specialist level are encouraged to resolve and assesses a wide range of issues in creative ways and suggest variations in approach.

The position is for the fully qualified, expert professional who will be a lead engineer onsite at SY9. Our team will consist of engineers from Graduates through to seniors and the ideal candidate will be someone who can share their knowledge and expertise with the team and help to develop your colleagues around you.

Responsibilities

• Technical Support - Responsible for technical niche repairs on mission-critical data center systems requiring sophisticated analytical problem solving techniques to identify cause
• Reporting - Reviews specialized contractual reports and activities
• Site Maintenance - Oversees the site maintenance and upkeep of Data center infrastructures according to Equinix global standards
• Assess Adherence to Policy - Ensures all repairs performed on all Data center infrastructure are according to the manufacturer’s guidelines and standard methodologies
• Complexity & Problem Solving - Aids in root cause analysis and in repair of specialized failed critical components. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Your work will be conducted independently and is reviewed at critical points only
• Collaboration & Interaction - Liaises with design stakeholders on design changes. Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to different audiences. and often advises others on difficult matters. Supports, Mentoring and development of Critical Facilities Engineers
• Design - Validates design criteria for new principal mechanical installations (e.g. Air Handling Unit upgrade)

Qualifications

• 5+ years of related experience in a Mission Critical role
• Bachelor’s degree or Trade Certification in relevant field

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We are seeking a highly skilled QA Lead to join our team in Sydney. In this role, you will be responsible for performing the testing of Finance products which involves Test Planning, Execution, Automation, Regression and Production verification to ensure all the business product’s quality requirements are met. You will work closely with cross-functional teams to identify and prioritise the requirements of the products, and you will lead the quality driven testing across the business.

Embark on an exciting journey with our Corporate Services team, dedicated to crafting and managing top-tier workplace experiences for both internal and external guests. Immerse yourself in spaces meticulously designed to ensure optimal performance for our clients. This is not just a job; it's an opportunity to join an industry leader offering a clear career path and empowering you with the most comprehensive tools and infrastructure for your success.

As a custodian of the workplace, you are responsible for:

· Administration, operation, and management of the workplace

· Audio Visual and basic IT support

· Meeting room management and set-up

· Ensuring the workplace is presented, maintained, and utilised to its design

· Facilities administration and mail / parcel management

· Assisting employees with day-to-day enquiries

· Responding to and implementing changes to the workplace and processes as required

· Possess Events experience or food & beverage service

· Warmly welcoming visitors, access control and contractor management and providing secure building access

· Maintaining immaculate presentation of lobby, reception, and workplace areas

· Monitoring and responding to all requests via email, phone or in person

· VIP escort and hosting & Executive Boardroom support

You will be responsible for acquiring additional revenue streams from the existing allocated Shift customer portfolio, as well as bringing on new customers within the ‘Direct’ customer channel who can benefit from the Shift platform. You will work closely with customers to determine and explore potential solutions through the customer’s business growth needs.

Enjoy the opportunity to work with a diverse, talented and results-driven team that thrives on new challenges in a transformational setting. You will be a hands-on, results-driven individual who takes ownership and contributes to improving the customer experience in a high-growth business.

How you will make a difference:

• Actively own and manage the relationship for allocated Shift customers through strategic and effective account management practices, customer service, and general curious outreach
• Acquisition of new Shift customers within the Direct customer channel through warm, pre-qualified leads Work with customers to understand their business needs and strategies, and helping customers recognise how the Shift solutions can help accelerate their business 
• Selling of Shift Platform solutions to prospective clients using solid arguments backed by the Shift sales approach 
• Ongoing outreach to allocated customer portfolio to support increased platform utilisation, promotion and retention 
• Providing guidance to customers on service, platform, and general queries 

Responsibilities

• Manage, monitor and manipulate the server farm behind ServiceNow cloud
• Work directly on or with the servers to enable and optimize capacity utilization for the ServiceNow customer base
• Enhance processes and tools necessary to simplify and provide consistent project execution
• Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation