Why is this an exciting opportunity?

Digitas is The Connected Marketing Agency, relentlessly committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke, and inspire. Curious and fully transparent, we are always examining real human behaviour to create authentic connections – between brands and consumers, clients and partners, and ideas and outcomes. We are a Publicis Groupe agency and play a key role in the Publicis Groupe’s industry leading ‘Power of One’ thinking.

We are on the lookout for a Content Designer/Mid-Weight Copywriter to join our passionate creative team. If you’re a practiced wordsmith who thrives on crafting engaging content and are itching to make your mark with some of the world’s most famous brands – this is the opportunity for you.

The transformation you will experience

You’ll be part of a connected culture, working alongside fellow creatives, strategists, data experts and delivery teams to produce exceptional output. This opportunity offers a gateway to refine your skills while partnering with some truly iconic brands who span across the automotive and quick-service restaurant categories. The day-to-day of this role is direct response digital copywriting but beyond the BAU, you will lend your expertise to support the Associate Creative Director and wider team to drive creative growth and innovation across our portfolio of clients.

Here are a few things within your scope:

• Delivering copy and content that connects brands with people and people with each other, across CRM, B2B comms, large-scale web initiatives and social advertising
• Collaboration – you will be working with visual designers, strategists, data, and delivery teams to elevate the creative and have it connect with the entire digital landscape in a way that best serves both our brands and their customers
• Being open to take and act on constructive feedback – we have extremely high standards for the creative work that we deliver
• Demonstrating an eye for innovation – possessing but also acting on the desire to elevate our creative output by exploring new ways of connecting with people
• Applying a masterful ability to ensure that copy projects stay on task & on brief
• Showcasing strong client communication skills – demonstrating an ability to inspire clients with your craft skills, matched with a high level of comfort in receiving and effectively applying their feedback professionally

What you’re looking for:

• A supportive and collaborative culture
• Working alongside a dedicated and passionate team to deliver engaging programmes of work that connect brands with people
• Clients who are open to be challenged and working progressively
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

We’re looking for a copywriter who is both exceptionally qualified and a delight to work with, which usually includes:

• Energy, a sense of humour, and an open & curious mind
• Ideally min. 3 years of experience as a copywriter or content designer in a digital or creative agency with a portfolio that highlights the work you’ve done – preferably showing direct response and long-form copy work
• The ability to understand digital channels and the different ways you write for them – adapting to different clients’ tone-of-voice and goals
• Proven ability to own the end-to-end process, developing and delivering copy for large cross-channel initiatives
• Communication skills that leave no room for questions or angst – you’re straightforward, you’re candid and, above all, you’re thoughtful & kind

Sound like you? Come say hi.

Additional information

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our  Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women,  Égalité, enABLE  and  Embrace  (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through  Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

• Are you passionate about designing and delivering impactful learning programs?
• Enjoy working in person with our frontline teams and leaders across our various sites
• Flexible and hybrid work arrangements available

What You'll Do

We currently have a full-time permanent opportunity for a passionate and experienced Learning & Development Trainer where you will have the opportunity to design, develop and deliver training for front line employees and managers across the NRMA portfolio of businesses.

In particular, you will create learner experiences that give our team members the knowledge and skills to deliver exceptional customer service and experiences for our members, customers and guests. Working closely as part of a Learning & Capability team, and key business stakeholders, you’ll conduct needs analysis, create and deliver training programs and initiatives across multiple modalities that align to business objectives and to the NRMA Playbook.

The role is based from either Sydney or the Gold Coast.  We offer hybrid work arrangements with the flexibility to work from home and travel to all our sites with weekly attendance at our Coolangatta or Sydney offices as agreed and required for the role.

Your responsibilities will encompass:

• Partnering with the business and team members to design learning that meets learner needs, aligns to business objectives, and to our Playbook values
• Designing creative, effective and engaging learning materials and programs using a variety of platforms and tools
• Leveraging a blended learning approach that includes e-learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules
• Assessing, evaluating and iterating to ensure the success of each initiative
• Facilitating and delivering training with consistency and quality – this will require travel for face to face training across a portfolio of sites and will also include virtual training
• Working collaboratively with stakeholders to identify core skill gap, key learner priorities and embed learning initiatives
• Participating in projects requiring learning support such as inductions and onboarding, systems, policy and procedural changes to ensure a great learner experience
• Working with functions such as HR and Safety to ensure training meets legislative requirements and best practices
• Flexing and adapting to changing needs across the organisation and the team, leaning in to assist where needed

What You'll Bring

• An ability to build strong stakeholder relationships
• Excellent facilitation skills, both online and face to face
• Strong instructional design skills across a variety of platforms and tools
• Curiosity – always looking for ways to improve to meet future needs
• Flexibility and ability to adapt
• The drive to take ownership and accountability for your portfolio/projects
• A passion for learning - seeking to continually develop your own knowledge and skills
• The ability to demonstrate and role model our Playbook values
• Demonstrated experience in a similar role, with work in the hospitality industry an advantage
• Certificate IV in Training and Assessment with relevant tertiary qualifications

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

· Do you have experience managing a diverse sales or merchandising team?

· Utilise your retail experience & admin skills

· Hybrid Work

We're on the lookout for a driven Field Team Leader to lead and inspire a team of Merchandisers across NSW & ACT for our client partner, Coles.

About the role:

We are looking for a Field Team Leader to join our business working with our client partner, Coles. This role is pivotal in driving and ensuring our Merchandising team provide first class execution across Coles stores.

Combining your retail experience and administration skills, you will focus on driving sales and managing key relationships with Area and Zone Managers in the Grocery sector.

We are looking for a collaborative leader that can bring coaching and training experience in a retail or Field Marketing environment, as well as drive fresh insights & ideas.

If you have been a Team Leader, Sales Executive or Merchandiser and are looking for a step up in your career, this role could be for you!

Benefits:

• An attractive total salary package of $70,000- $75,000 (including superannuation and car allowance)
• Autonomous role with comprehensive training and support
• Hybrid – work from home and visit your team in-field!
• The chance to work with our national client partner - Coles
• Great company culture with individual professional development pathways

About You:

• Previous experience in people/team management in either Retail or Field Marketing is preferred
• Ability to coach and facilitate training with the ability to identify team opportunity areas and build strategies to ensure high performance
• Strong time and priority management skills
• Tech savvy and comfortable working across multiple systems and platforms
• Intermediate Microsoft Office skills, particularly with Excel
• Confidence to manage a team remotely who work across NSW & ACT
• Car and valid drivers licence required

Are you ready for a new challenge?

If you’re ready to join a high performing team, then apply now!

Due to the high volume of applications, only shortlisted candidates will be contacted. 

The Product team is responsible for shaping the digital product experience for Nine Digital and Publishing's wealth of properties including subscription mastheads The Sydney Morning Herald, The Age and The Australian Financial Review and Australia's leading broadcast video-on-demand destination, 9Now.

To do this, Product collaborates with partners from every part of Nine to understand audiences and create meaningful experiences that power Nine’s ambitious growth goals. 

The product portfolio also includes nine.com.au, 9News.com.au, Wide World of Sports, 9Honey, Essential Parenting, Brisbane Times and WAToday. This is a phenomenal opportunity for a Senior Product Manager with great data skills to contribute to the growth of these key and historic institutions in Australian society.

Reporting to the Director Data Product & Analytics you will lead the data Product Vision and Strategy for internal Publishing stakeholders defining their data requirements and work with Technology to make them happen. It’s an incredible time to join the team as we prepare to deliver a world class publishing experience to grow engagement, maximise the Olympics and drive commercial growth. 

Responsibilities

• Research, scope and define new products
• Collaborate with engineers on technical solutions, estimates and customer experiences
• Set Product vision and develop strategic plan
• Collaborate with stakeholders to surface and synthesise membership and subscription requirements for our audience titles
• Act as a bridge between product analysts, engineers, designers and the business working seamlessly together to develop compelling product solutions
• Create and maintain product roadmap using real-world user data, customer feedback, key metrics and other forms of business intelligence to inform the product roadmap.

JOB DESCRIPTION

TEAM GLOBAL EXPRESS

WOMEN IN TRANSPORT TRAINEESHIP PROGRAM - CERT III IN DRIVING OPERATIONS

Looking for an exciting new career development opportunity at Team Global Express?

Ever considered kick starting your career as a Truck Driver in the transport and logistics industry?  Now is your chance!

We are now accepting applications from females who are Friends & Family of current Team Global Express employee`s that would like to join our Women in Transport Traineeship Program.

No experience necessary, just positivity, commitment, motivation, and the passion and drive to succeed!

About Team Global Express Women in Transport Traineeship Program

The Women in Transport Traineeship Program is an initiative aimed to promote and provide an avenue to increase and support female participation at Team Global Express. Women only make up 15% of the workforce in operational roles at TGE and our goal by 2026 is to have more than 30% women in the operational workforce.

This traineeship program will empower female employees by providing them with the necessary skills, knowledge, support, confidence, and qualifications to become a successful Truck Drivers at Team Global Express. You will gain a unique understanding of our transport operation and an in-depth insight into the role of a TGE truck driver that will accelerate individual growth and confidence that will put you on the path to a bright and successful long-term​ career with Team Global Express.

After completion of this 12-month traineeship program, you will receive a nationally accredited TLI31222 - Certificate III in Driving Operations and a HR Licence having gained valuable practical, industry-specific experience as well as an exciting new Truck Driving career with Team Global Express!

Want to learn more? Below we have some additional information for you!

Q. What criteria is required to be considered to apply for this program?

A. You need to be a female Friends or Family referral of an existing Team Global Express employee who has a genuine ambition and motivation to become a Truck Driver and have a successful long-term career with Team Global Express! 

Q. Is it full time or part time?

A. Full time

Q. Will I be paid?

A. You will be paid a full-time salary in line with our standard Truck Driver rates of pay.

Q. What qualification will I have once I complete the program?

A. TLI31222 - Certificate III in Driving Operations and a HR Licence.

Q. What happens once I complete the program?             

A. You will secure a full-time permanent position as a truck driver.

We look forward to supporting you with this exciting career development opportunity at Team Global Express and look forward to receiving your expression of interest!

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

We are seeking a diligent and detail-oriented Location Confirmation Specialist to join our team. In this role, you will be responsible for confirming the location of various buildings in the city center using a smartphone camera and our proprietary app. Your primary task will be to capture and upload photos of a significant number of buildings, ensuring accurate documentation of their locations.

• Collect Name, Position (lat/lon or geotag), Attributes (TBD)
• Collect address number and its position (geotag)
• Collection (surveying) street level imagery. Just driving selected areas in a city and shooting with a smartphone (or a dedicated camera) mounted in-car
• Collection of street level images. Easily move around selected areas of the city and take pictures with your smartphone

• How to collect - by walk, bike, car, etc. - of your choice, by your car (gas will be compensated additionally)
• Smartphone, internet connection
• English Intermediate
• Common computer literacy

• Flexible schedule
• Payment for fuel
• Ready to take on a student
• Can be combined with main job
• Competitive salary

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the Role

As an implementation specialist you will be working on the development requirement of Department of Education and Training Victoria. You will play a key role in working on the resolution of the Support ticket raised by School, participating in a requirement gathering workshop and providing estimate to complete minor or major enhancement.  You will also be working across all Education products and provide solution to the different customer on need basis.

Key Responsibilities

• Continually manage development requirement of Department of Education and training Victoria.
• Participate in requirement gathering workshop and provide estimation to the requirement via establish process.
• Complying with the Department of Education and Training Victoria process and policies.
• Discuss with the client regarding suitability of the requirement to their future needs and advise appropriate solutions.
• Investigate and resolve the tickets raised by DET VIC to support their school.
• Actively participate in DET VIC forums and team meetings
• Developing test cases and unit testing

Ideally you will

• Experience managing existing customer relationships
• In depth knowledge SQL Server, Database management and TSQL.
• Knowledge of visual basic or C, C++, or C#
• Able to work well to meet, and even exceed, KPIs
• Technical expertise working with the education products
• Able to manage and maintain pipeline and opportunities within DET VIC systems
• Ability to learn new language (Desirable CARL language)
• Skills in procedural programming language
• Able to take responsibility for customer needs and satisfaction
• High attention to detail with strong problem-solving skills
• Strong gravitas with liaising with internal and external stakeholders

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

·       Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

·       Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

·       Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.

·       Tenure Milestone Recognition: We value and recognise the years of service of our people.

·       Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

·       ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

·       Great Place to Work: We are dedicated to creating an outstanding employee experience.

·       Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

·       Australian Business Awards – Employer of choice.

·       Top rated employer – Glassdoor: Our average length of service is 9 years.

·       Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

What you’ll do

We are on the lookout for a Talent Acquisition Specialist who has experience working on volume recruitment campaigns and a passion for delivering exceptional candidate/employee experience. You enjoy engaging with candidates, sharing our strategic vision and finding exceptional talent so we can ‘Go further. Together.’  

You will ideally be able to start immediately and be based in Sydney but we are open to interstate applicants.

• Candidate phone interviewing, interview booking, initiating background checks and coordinating offer processes. 

• Deliver accurate and timely recruitment information, support, feedback and advice to management. 

• Communicate our NRMA Group purpose and EVP. Our Playbook values will be your guiding principles— Walk in your shoes, Time is precious, Think one step ahead, Keep you safe and Carry you when you need help. 

What You’ll Bring 

• Previous experience in an internal or agency talent acquisition position (at least 1-2 years) with volume recruitment experience being highly desirable. 

• Outstanding customer service and communication skills with the ability to develop strong relationships with candidates and internal stakeholders 

• A go-getter who enjoys multitasking and thrives in a fast-paced environment  

• Proficiency in the Microsoft Office suite 

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary MyNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

Know you Belong 

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Keep all working areas clean and tidy and ensure no cross contamination.
• Assist other departments wherever necessary and maintain good working relationships.
• Assist the Chef de Partie, Junior Sous, Sous, Executive Sous and Executive Chef while working within the Kitchen.
• Organise and operate a section of kitchen and ensure it runs efficiently and productively.
• Knowledge of all basic cooking methods including preparation of meats, seafood, starch, fruits and vegetables, desserts.
• Preparing, cooking, and plating outlet or banquet menu items according to established recipes cards and Sofitel F&B Brand standards.
• Report maintenance, hygiene and hazard issues.
• Awareness departmental targets and strive to achieve them as part of the team.
• Assist Senior Chefs with menu preparation and ensure adequate supplies are available for service.
• Ensure that all service and brand standards are met while on shift. 

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

• Major point of contact with client base.
• Manage account setup and train newly boarded clients.
• Provide outstanding on-going account management and customer support, ensuring client satisfaction and retention.
• Educate existing clients on the value of additional G2 services and solutions.
• Identify, investigate, track and resolve inquiries and issues in a professional manner.
• Contribute and work collaboratively with internal teams, providing relevant feedback to internal stakeholders.
• Able to collaborate with internal team on key initiatives.
• Other tasks as assigned and as needs arise.

Work Location Requirements: This position is hybrid requiring two days (Mondays and Thursdays) on-site in our Sydney office. 

The Snooper App, now a part of Wiser Solutions, originated as a start-up and received the Start-up of the Year Award in 2016. Since then, we have become a leader in retail execution services in the APAC region. We solve problems for retail customers by providing platforms, analytics, advice, and tools to address core questions about their products and in-store execution. Since joining Wiser Solutions, Inc. in August 2022, we are part of a global leader with 450 employees in locations worldwide and provide an even broader suite of online and in-store tools for our customers. As the global leader in Commerce Execution SaaS products, we are on an exciting journey to build a globally oriented, fully comprehensive commercial SaaS suite of platforms that provides unique and universal insights for our customers. 

The market opportunity is huge: eCommerce continues to grow year-over-year at a double-digit rate. As more people shop online, the need for brands and retailers to understand how they’re positioned in the market is growing with that. You will get the chance to increase your knowledge and develop your expertise in an omnichannel suite of products! 

Our technology automates data collection from across the web so that marketing, merchandising, sales, and analytics teams are empowered with live data to make better-informed decisions around pricing, product assortment, and promotional activity. 

As an Engagement Manager, you will be responsible for the success of our client’s campaign delivery, ensuring we provide actionable insights to the leaders of the FMCG and Retail industry. 

You will be one of our ‘Data & Insights’ masters and will oversee making the Snooper data ‘talk’ to extract great learnings for our clients. You will collaborate directly with our Founders, guaranteeing you a steep learning curve. You will play a central role in our company, working hand in hand with the growth, community management and tech teams. 

Essential Functions: 

As part of your daily duties, you will oversee our clients’ campaigns from start to end, including: 

• Translating client needs into Snooper ‘missions’ in a way that optimises the data collection process (speed and accuracy) 

• Managing our data validation process and perform data integrity analyses to maximise the quality of the insights delivered to our clients (very quickly you will be responsible to manage a team of data reviewers). 

• Managing client interactions to collect input and provide updates along the life of their campaign. 

• Building dashboards to translate real-time data collected by shoppers into actionable insights for our clients on the Snooper platform. 

• Performing additional data analyses based on specific business needs to help our clients make the most of their data. 

• Monitoring campaign progress and results and take appropriate actions to meet client deliverables and deadlines. 

• Contributing to optimising our operational processes to support the company growth by developing new tools and ways to automate our product. 

• Working in close relationship with our product and IT team to build the tools that will support our growth. 

IMPORTANT: Although this position requires strong analytical skills, this is not a position of IT Business Analyst. Do not apply if you expect to perform data analysis on IT systems. 

We’re looking for a Regulatory Compliance Lead for Pacific (Australia and New Zealand).  Based in Sydney , you will work with a growing team of multidisciplinary specialists (Product, Treasury, Bank Product, Security based in our offices in APAC and HQ in London) to help build world class products in the Pacific. You’ll help manage and strengthen the team’s relationships with regulators by having a clear overview of our regulatory requirements and how we meet them through our products, processes and controls.  You’ll have ultimate responsibility for maintaining our Pacific regulatory authorisations and ensuring that these remain appropriate for our product offerings and features.

Your mission:

• Be accountable, for the build and execution of an effective and scalable  Compliance oversight programme for the Pacific region.
• Lead and inspire a team of Compliance professionals across Australia and Singapore, that oversee both regulatory and financial crime compliance.
• Build trust with our regulators: as a senior leader you are responsible for overseeing the relationship with our regulators in the markets and working with your team to develop an effective regulatory engagement plan that considers both the routine as well as the proactive engagement strategy that you design.
• Comfortably engage in the details of projects and be able to provide technical compliance support across your immediate team and the region, being able to step in and do the job if needed.
• Manage the relationship with Wise Australia’s Board with regards to Compliance matters, by being able to speak to the detail of projects and cases.
• Collaborate with our Internal Audit function, to ensure that our assurance processes are aligned and appropriate.
• Own, maintain and update existing Pacific compliance frameworks, policies and documentation and build these out to support new products.
• Monitor our regulatory and financial crime risk, and be able to develop response plans where needed.
• Build out and strengthen our existing control framework through implementing clear and auditable processes that are consistent with regional requirements.
• Take on and own new challenges that arise in any area of the compliance programme on a project basis.  Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to meet new regulatory requirements.  
• As an accountable person under the Banking Executive Accountability Regime (BEAR) holder which will move to FAR, you will collaborate with other senior leaders in the region to collectively solve problems.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Help keep compliance right at the heart of our product developments by managing our compliance obligations across APRA, ASIC and AUSTRAC, managing regulatory change, driving second line monitoring and oversight, and providing assurance to Group SLT, Wise Australia Board and Group Board.  Support new initiatives by ensuring new initiatives are compliantly launched.

We’re looking for an AML/CTF Compliance Officer - Australia / New Zealand to strengthen our compliance team. Based in Sydney, you will work with a growing team of multidisciplinary specialists (Product, Bank Product, Verification, Financial Crime teams) to help build world class products in Australia and New Zealand. You’ll also manage and strengthen the teams’ relationships with regulators by being AUSTRAC and the New Zealand DIA’s first point of contact, keeping everybody informed and protecting our most valuable asset - our customers.

Your mission:

• Compliance with Australia and New Zealand Financial Crime obligations and the effectiveness of the AML/CTF Compliance Programs for Australia and New Zealand, including assurance activities.
• Oversee the FCC assurance tooling and reporting to the Head of Compliance Pacific Lead, ANZ leadership team, Group team and local and Group boards regarding Pacific's compliance with fincrime obligations.
• Oversee the maintenance of local policies, procedures and controls, whilst maintaining compliance with local laws and regulations.
• Collaborate with our regulatory compliance counterparts on horizon scanning.
• Ensure emerging typologies/threats and external process changes are effectively implemented and communicated to the relevant teams and stakeholders.
• Lead engagement with 1LOD FCC & KYC Operations colleagues to ensure oversight of key processes, SLA’s, QA, emerging risks, resource challenges, program changes, incidents and mitigation plans
• Manage financial crime escalations and requests submitted from 1LOD, Product and Partnership teams
• Provide guidance and challenge to 1LOD teams on the development of financial crime controls and new products or features to ensure they are effective and are compliant with local laws and regulations
• Work closely with internal stakeholders to collaborate and contribute to quarterly and annual objectives
• Engage with our regulators, bank partners and law enforcement to demonstrate, and defend, Wise’s FCC Program
• Lead various compliance related projects and tasks as required.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Help keep compliance right at the heart of our product developments and new initiatives by horizon-scanning for new regulatory developments and sharing these with the teams.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design, develop and deploy solutions and hands-on software development – working closely with leads, designers, and product managers to deliver features and experiments to our customers worldwide
• Primarily working on web frontend with Typescript, but may need to work with other languages and environments
• Facilitate knowledge sharing and optimally advocate for engineering needs to non-technical team members within the group
• Models initiative and ownership in achieving goals and improving processes and solutions
• Finds opportunities for cross-team collaboration to work on new insights and improvements that help achieve our goals

You're probably a match if

• Commercial experience in a software development environment, ideally with experience in building internal or external SDKs or APIs.
• Our frontend stack consists of JavaScript, HTML, CSS, React, TypeScript, MobX, etc.. Experience in some of these would be valuable but not required.
• Firmly grounded computer science and engineering fundamentals including asynchronous programming, data structures, solution design, architecture, and design patterns.
• Understanding of browser rendering pipeline, event handling, WebWorkers, WebGL/WebGPU would be a bonus, but not required.
• Previous experience in working collaboratively with team members and communicating effectively.
• Strong problem-solving skills, with the ability to break large projects down into smaller ones and deliver on them through others.
• Passion for performance debugging and benchmarking
• Good written and verbal communication skills.

Nice to have:

• Experience localising or internationalising a software product.

About the team

The Internationalization Team at Canva is a dynamic and innovative group responsible for delivering world-class localized experiences to users in hundreds of languages and regions across the globe. Our team works alongside Canva's Global Services team to develop and execute international growth strategy, as well as maintain critical infrastructure, workflows, and support services that enable Canva to reach a global audience.

If you are passionate about bringing the world closer together through technology and have a keen eye for detail, we invite you to join our team and help us continue to provide outstanding experiences to users worldwide. 

About the Role

As an Internationalization Frontend Engineer at Canva, you will play a critical role in helping our teams build a world-leading platform. Your primary focus will be on developing and maintaining tools, workflows, and supporting services that make it easy for our teams to work effectively and efficiently.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Our APAC Finance team is recruiting for a CA/CPA qualified Senior Financial Accountant for Asia region who will be responsible for end-to-end accounting, statutory and tax reporting for 8 holding entities and will manage month end reporting and consolidation of Asia to Global Finance. It is a hands-on role requiring technical expertise, managing complexity, multitasking, and dealing with multiple entities and stakeholders.

Your responsibilities will include:

• Overseeing end to end accounting for eight different entities within the region.
• Reviewing of  balance sheets, ensuring accuracy and compliance with global policies.
• Handling statutory tax and other regulatory filings.
• Conducting thorough reviews of balance sheet reconciliations.
• Identifying discrepancies and ensuring accurate reporting.
• Serve as the first point of contact for all month-end queries.
• Collaborate with cross-functional teams to address financial inquiries promptly.

Reports to: Director of Growth - APAC 

POSITION TYPE/EXPECTED HOURS OF WORK  

This is a full-time position, and the hours of work and days are Monday through Friday, 40 hours per week. This position is a hybrid role based on 2 days working from the Sydney office (Mondays and Thursdays) and 3 days working from home. We might exceptionally ask you to work from the office on Tuesday, Wednesday, and Friday in occasions such as onboarding, training or for specific clients’ projects/deliveries.   

JOB DESCRIPTION 

The market opportunity is huge as the need for brands and retailers to understand how they’re positioned in the market grows quickly. You will get the chance to increase your knowledge and develop your expertise in an omni-channel suite of products! 

Wiser's Commerce Execution Suite captures retail data, online and in-store, and turns those insights into actionable strategies to help brands and retailers drive sales. 

Wiser has been collaborating with leading players across verticals such as Beiersdorf, Mars, Ferrero, JB Hifi, Microsoft and many more. Join us to work alongside renowned brands and retailers and help us expand our portfolio of clients! 

Position Summary 

If you have experience or interest in the Retail and FMCG industry, you are passionate about the challenges facing brands and retailers when it comes to online and in-store execution, excited about leveraging analytical and commercial skills to drive growth, willing to hustle, we want you to join us! You’ll be a part of an amazing team that’s shaping the way brands and retailers use online and in-store data to grow and scale their retail operations. We are looking for someone who is commercially minded, who can work effectively in a high-pace environment, can challenge retail clients on their online and in-store execution strategy and juggle with a variety of commercial projects. 

You will be responsible for the B2B sales and marketing strategy definition and execution of our online and in-store solutions across APAC. You will drive growth and work on commercial initiatives targeting retailers and manufacturers from the Consumer Electronics and Consumer Goods (FMCG) markets to help them define, report on, and execute their commerce execution. 

Essential Functions: 

• Define target customers and segments to build and manage the top of our sales funnel. 

• Design relevant marketing and ‘hunting’ strategies to reach, engage and convert leads into clients. 

• Analyze our existing data set and extract relevant insights together with relevant FMCG industry information to develop a solid insight-based hunting strategy. 

• Build sales collateral based on real data points to ‘hunt’ and create brand awareness among our target retail companies. 

• Execute the strategy by reaching out and communicating with the clients through emails, newsletters, LinkedIn posts and messages and other ‘hunting’ platforms. 

• Produce reports highlighting results of top funnel initiatives so that we can optimize our strategy and get the highest possible ROI on our initiatives. 

• Communicate our value prop and promote Wiser products and services to clients to drive cross-selling opportunities between our in-store and online solutions (see full suite at www.wiser.com). 

• Partner with account managers and support teams internally to get deals over the line.  

• Partner with Customer Success to execute our ‘hunting’ strategy to keep clients engaged, grow existing key accounts and position Wiser as a strategic partner in their digital transformation. 

• Contribute to growing our footprint in new markets and geographies. 

Reejig is looking for a full-time role on the marketing team (permanent or contract) that focuses on powerful storytelling about the problems Reejig’s users experience, strategies to solve those problems and why Reejig is positioned as the best solution partner to support them.

These stories will be told across a variety of channels and mediums. But most importantly, they will be told in a way that will connect and unite our customers, prospects, industry experts and influencers and the broader community of HR and talent professionals in building a world of Zero Wasted Potential.

This is a fully remote, associate level role that can be based anywhere in Australia (our strong preference is Sydney).

Skills required:

Proven proficiency in:

• Strong Writing Skills
• Basic Proficiency in Generative AI and AI Prompting
• Social Media Savvy
• Storyboarding
• Storytelling Ability
• Editing and Proofreading
• SEO Knowledge
• Communication Skills
• Knowledge of Content Management Systems (CMS)

The ideal candidate will be:

• Creative
• Adaptable
• Curious
• Strong at Time Management

Examples of projects this role will own:

• Email marketing - newsletters and nurture streams to support marketing campaigns
• Social media + community content production, working directly with executive team, customers and external thought leaders
• Ideate virtual event series, create content and coordinate with marketing team on logistics and production

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Lead Electrical Engineer - System Studies + Planning

Want to bring ideas to life?

As an engineer you're no doubt aware of Aurecon - we've been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for?


How will your ideas contribute to shaping what's next?

In this position you will join our Energy business, where you will play an integral part in a team of highly skilled specialists that 'bring ideas to life' for our clients across all types of energy infrastructure - from developing new power projects such as large-scale renewable power generation and battery storage projects to optimising the operation of transmission and distribution systems for a variety of industries.

We know the work we do is vital in assisting our world's economic development and, it's the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to 'bring ideas to life'.

• Advise our clients on the development and implementation of power generation projects, energy storage projects, and power networks operation.
• join one of the largest Australian community of specialists in power systems analysis and planning, to work collaboratively across the business and with clients bringing diverse skillsets together and innovation to complex problems.
• be responsive to client's needs and have a reputation for quality and timely advice, providing planning advice to our clients on their power systems operation and development.
• lead the industry with the deployment of innovative projects in the energy storage and inverters-based generation markets in an increasingly challenging technical environment.
• perform power system studies based on commercial software, and most importantly analyse the results from these assessments and explain the system behaviours observed.
• We know today's complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What we are looking for:
Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future.

• You will also be degree qualified and have at least 5-10 years' post-graduation experience in a power industry role as a consultant or power project developer/owner/operator.
• A strong understanding of electrical engineering and of power systems theory will be required for this role.
• Years of experience with power system modelling software such as PSSE, PSCAD and Powerfactory will support your success in this role.
• Site and practical experience with power systems behaviour are also a plus for this role.

• Our Aurecon Attributes describe the types of people we bring together for clients. We don't expect you to have all eight of the attributes, but one that is unique to you.
  
  Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?
  
  How will your future be shaped by us?
  
  Joining Aurecon means you'll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia's large firm of the year.
  
  You really can bring your whole self to work and be confident your voice will be heard. We don't just claim we're inclusive and innovative, as proven by the independent awards and accreditations we've gained. We've been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan - our fourth edition since 2014.
  
  On a personal level you'll have access to flexible work hours, remote work, working holidays, part-time and job share options. You'll also have - a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you'll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you'll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.
  
  We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.
  
  Think you know Aurecon? You may be surprised.
  
  Aurecon's strength has always been our people. It's our people who build our shared purpose and bring ideas to life. It's our people who imagine and co-create with our clients a better future for people and the planet. Of course, you'll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you'll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world's most complex challenges.
  
  Ready to bring ideas to life?
  
  Then please apply. Remember, it's you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com.

We are seeking Senior Software Engineer/s with a focus on the backend (Ideally with solid AWS experience) who are excited to help us expand our product offerings. You will be given the opportunity to work on some Greenfield projects and modern technology.

You will also work collaboratively with some great engineers in other areas such as our Platform and SRE teams to make sure our DXP services perform and scale well.

What do I need?

• Commercial experience building and maintaining Typescript/JavaScript applications
• Experience working with JS frameworks like React and NodeJS
• Exposure to building or using either dedicated-backend or public APIs
• Experience working with relational databases would be highly beneficial
• Experience working with CI/CD or at-least exposure to and a desire to gain more experience

Nice to have

• Experience with AWS (CDK, CloudFormation) would be beneficial or IAC concepts

Location

• This position is open to candidates in the eastern states of Australia with full working rights (we are unable to sponsor for this position)

The Squiz product team is expanding as it works to deliver a cloud-based digital experience platform (DXP). Squiz DXP (Digital Experience Platform) is a software solution that helps businesses to create and manage digital experiences for their customers. It provides a wide range of tools and features that can be used to build and maintain websites, mobile apps, and other digital channels.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

#LI-Hybrid

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

Our Payroll Support Consultants are partners to our clients and are responsible for gathering information and ensuring their continued support and success after implementing our Employment Hero payroll product. In this role, you will be supporting our customers to ensure accuracy and correctness of HR compliance and legislative conditions of employment for our clients. Addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary.

You'll be responsible for:

• You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration
• You will respond to Payroll related queries from internal support team members and external clients via email, phone and the Employment Hero platform
• Take on client and team payroll escalations for our customers
• Assist with requirements gathering to run post mortem's and run internal support team workshops
• Assist with troubleshooting and client queries; coordinate with internal teams for successful delivery
• You will work closely with your team of Support Consultants and lead the Payroll platform adoption to meet each client's specific requests
• You will help to build and continually improve documentation, and embrace new & existing technologies to improve the way we provide service, both for our customers and for our internal team of Support Consultants
• You will be creative, aiming to simplify and improve processes to help team operations run more efficiently and increase client happiness
  
  

What you'll bring:

• A background in Payroll or related field is important
• Previous experience in setting up, implementing or administering payroll systems (experience with KeyPay is +++)
• A confident and engaging communicator who is comfortable building relationships with a variety of people
• Well-organised approach to your work. You can juggle multiple priorities and deadlines
• An attitude that always puts your customer's needs first
• The ability to identify issues or problems early on and work collaboratively with your team to remove roadblocks and fix problems
• Strong and polished verbal and written communication skills
• High level of emotional intelligence and maturity

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our Heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-RS1

About the role:

You will support and develop a large team of passionate community workers who provide a wide range of in-home care services to the elderly around the Sunshine Coast.Gympie and Wide Bay area.

Team Leaders provide coaching, ongoing support, and direction to a geographically dispersed team with the goal of achieving exceptional customer service. You will be the daily point of contact for your team, and also conduct interviews and inductions for new care workers, manage team and individual performance and drive safety initiatives. 

You will also manage payroll and other admin tasks, ensure compliance targets are met and handle customer escalations with support from the management team.

Other role requirements:

• Coaching, leadership and direction to the team to achieve exceptional customer service for our valued elderly customers.
• Experience with developing staff at all stages including recruitment, induction, buddy runs, and actively support safety and well-being initiatives. 
• Strong administrative skills and time management - there is a degree of admin related tasks (e.g. payroll, timesheets, invoices etc) 
• Skills in mentoring your team to drive positive change and ensure compliance is maintained throughout the team.
• High-level interpersonal skills, with an ability to communicate across all levels.
• A strong commitment to team-work. We work with multiple departments and collaboration is key!
• Comfortable working autonomously from home and out in the field with your team, doing 1-1's, group meetings and in-field assessments.
• Working on Central Desk, answering calls from field workers around the country, offering first call resolution.

About you:

• Proven experience managing a large team (40+) within the call centre, retail, hospitality, or similar industry.
• Previous experience within the Community/Aged Care industry would be great but not essential.
• Demonstrated people leadership experience with a strong ability to have difficult conversations and get the best from people.
• Strong time management, prioritization and initiative are essential.
• Exceptional communication and time management skills with an ability to work well under pressure.
• Strong passion for compliance and achieving customer satisfaction.
• Stakeholder engagement and problem-solving skills.
• Relevant qualifications (or equivalent experience) in Leadership plus Training and Assessment are desirable.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

The Technical Support Analyst is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is desirable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• ·Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides mentoring and decision support for less experienced IT Support Engineers.