We are embarking on an HR system implementation across Nine. We are looking for a Business Analyst to work closely with our People & Culture team to deliver a series of initiatives that will be critical to set this program up for success. This is for a six month contract with the potential of extending the role to support the design, development and deployment of the system.

Day to day you will:

• Work with People & Culture, Payroll & the Business to cleanse our People data. This will involve agreeing principles, methodology and prioritisation framework to conduct the data cleanse and the coordination of a review and update of key data elements
• Agree standard definitions for common data elements, mapping data fields to our Finance system and designing a proces to maintain the people data fields that are updated.
• Work collaboratively with all Business units to understand and document their current state HR processes and be able to clearly capture varying requirements and needs across the BUs. This will include, for example: org management, onboarding, oddboarding, variations, leave management, compensation management and learning & development.
• Work with People & Culture to document and align Nine’s job architecture across the Business. This will involve defining and documenting a standard job classification framework including organising jobs into function and families.
• Identify opportunities for process standardisation across the Business.
• Work collaboratively with the People & Culture team to define the outcomes required and develop an approach to deliver against this within a defined timeframe.
• Engage with a broad variety of stakeholders at different levels, across various business units.
• Support the project team and business, building a trust relationship with ability to influence and challenge where required.

This opportunity sits within the digital pillar of Nine, where the focus is driving advertising effectiveness for brands across the suite of Nine digital assets such as nine.com.au, 9Now, 9Honey smh.com.au, afr.com.au and theage.com.au.

At the core, you will be accountable for end-to-end campaign management of Digital Ad campaigns, including but not limited to: approving bookings, monitoring campaign performance, deploying optimisation tactics to deliver budgets and technical troubleshooting.

By developing and nurturing a collaborative relationship with your sales patches and providing the highest level of service and project management, you will drive successful campaign delivery outcomes.

Day to day you will:

• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaign to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Collaborate with Nines digital sales teams to resolve technical or delivery issues
• Run ‘In Progress’ meetings with the Sales team to ensure they are on track
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

This thrilling opportunity is available for a proactive and energetic Employment Consultant, who can be based in either Hobart or Launceston. Whether you're seeking a part-time or full-time position, your role will involve connecting with workers recovering from workplace injuries and potential employers to help them secure meaningful employment in the open labor market.

On a daily basis, you will:

• Empower, coach, and inspire your clients to pursue meaningful work while enhancing their job-seeking skills.
• Identify suitable employment opportunities that align with your clients' skills and abilities.
• Assist clients in accessing paid placement opportunities.
• Conduct labor market research, pinpoint employment gaps, and build a network of employers to create on-the-job training and employment options for your clients through host placements and paid roles.
• Collaborate with various stakeholders in the workers' compensation system while promoting the skills and talents of individual job seekers to appropriate employers.
• Support and guide your clients throughout their job-seeking journey within a structured framework.

Make your mark

As the first point of contact for any inbound calls to the Shift business, you will partner with Shift customers to deliver on their needs through the taking of inbound calls, problem solving of client queries, and the effective onboarding of Shift customers to our platforms. You will have supportive management who will help develop your skills with regular catch ups, career development programs and annual reviews while you thrive in a fast-paced sales environment.

This role will give you the opportunity to focus on understanding each customers needs, delivering the best solution for their situation, and ultimately provide great Customer Service.

How you will make a difference

• You manage all inbound calls and emails from business owners, brokers and customers regarding the platform and general enquiries.
• Assess customer needs/ problems and refer/ recommend the right product 
• Support the sales lifecycle from initial inquiry through to implementation and follow up. 
• You will provide solutions to enquiries through your problem-solving skills and provide excellent customer service.
• You will assist with the onboarding of new customers to the shift platform and divert calls to the appropriate department where necessary.
• Undertaking market research on competitor products and market changes
• Following up with customers to seek feedback and ensure a positive end to end experience
• Providing reporting and analysis support to leadership