• Help to maintain databases, spreadsheets and tracking documents liaising internally and externally where required
• Assist with the preparation of targeted pitch presentations for potential licensees and retailers
• Assist with Creative, PD and marketing approvals across retail and CP licensee submissions
• Help to coordinate key licensee digital and social marketing activities
• Assist with research and tracking changing trends in the region on digital and social executions & competitive landscape
• Coordinate creation of monthly creative report to capture product and marketing executions for reporting and future inspiration
• Input regularly into APAC weekly market update emails to senior management
• Presentation of project to the management team at the end of internship
• Help with other adhoc tasks as required
• Support in strategically researching future partners especially in FBC.

What you’ll do: 

This is your opportunity to join carsales as a Product Marketing Manager. Working within the Marketing, Customer and Content team, this position plays a pivotal role in bridging the gap between product development and market adoption. 

In this role you will collaborate closely with the product and product design teams to ensure that marketing strategies align with product development and design efforts, helping to create a seamless and user-centric experience.

• Develop and execute comprehensive go-to-market plans for features and products, considering user needs and expectations.
• Define clear product positioning and messaging that resonates with our consumer segments, effectively communicating the value and benefits.
• Identify and understand the various segments within our consumer portfolio, including buyers, sellers, and website/app users, and tailor marketing strategies and seasonal promotions accordingly.
• Work with the digital and marketing automation team to develop customer life cycle strategies that are designed to reach, engage and reengage customers at the right time with the right message, through channels such as email, in-app notifications and on-site drivers.
• Work with relevant teams to create engaging and informative content to better educate consumers and drive product engagement
• Collaborate across teams to conduct research and analyze data on market trends, customer behaviors, and competitor activity, to inform and optimise on product and marketing decisions

Your Career

At Palo Alto Networks, we are committed to securing the digital world and empowering organisations with endless possibilities. As an Enterprise Account Director, you will play a pivotal role in managing major, strategic accounts, establishing strong relationships with key executives, and exceeding sales quotas and Key Performance Indicators (KPIs). You will adopt an indirect leadership role across a number of shared services all focused on ensuring your and our success in your assigned territory, and optimising market presence, revenues, and results for Palo Alto Networks.

Your Impact

• Create and drive multimillion dollar, multi year pursuits with key strategic accounts in your assigned territory

• Manage major, strategic accounts, exceeding sales quotas and KPIs - Build and nurture relationships with key executive stakeholders

• Leverage your consultative selling experience to identify business challenges and create solutions for prospects and our customers

• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions

• Create clear goals and complete accurate forecasting through developing a detailed territory plan

• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account

• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services. Demonstrate industry knowledge, articulating unique value to customers - Develop strategies aligning customer's business goals with Palo Alto Networks’ value proposition

• Travel as necessary within your territory, and to company-wide meetings

• Take up an indirect leadership role responsible for orchestrating a diverse shared services team to optimise revenues and profitability

• Establish strong relationships with C-level executives and decision-makers - Identify mutually beneficial business opportunities with external partners

• Provide credible leadership across various business functions, fostering collaboration - Be accountable and trusted in customer and internal interactions

• Drive revenue-maximising opportunities, utilising Palo Alto Networks’ capabilities - Focus on high-value growth with long-term perspective, executing innovative business models

• Implement processes to monitor customer satisfaction and loyalty - Enhance Total Customer Experience and deliver maximum value through continuous improvement

• Cultivate value-added partnerships, extending Palo Alto Networks’ reach and capabilities - Deliver incremental benefits to customers through strategic collaborations

We're looking for an Account Executive, Enterprise to join Procore's Sales Team. In this role, you'll be responsible for applying an understanding of Procore's products, sales methodology, processes, prospecting techniques, and customer base while selling to strategic mid-market accounts. You'll focus on companies that can benefit from Procore's world-class project management tool for the construction industry. This position's primary function is new account acquisition, where you'll grow revenue with an emphasis on new product sales to our customer base. This includes following up on inbound leads, prospecting, qualifying, solution selling, negotiation, and closing.

This position reports to our Director, Enterprise Sales and will be based in our Sydney office.

What you'll do:

• Timely follow-up and qualification of new prospects from either inbound leads or customer requests generated by marketing
• Develop prospecting plans for territory development to build rapport and create opportunities
• Research accounts, identify key players, generate interest and obtain business requirements
• Maintain accurate and up-to-date forecasts
• Provide sales management with reports on sales activities and projects as requested forecasts
• Pursue and increase knowledge of key competitors to ensure that our value proposition communicated effectively to customers
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Achieve or exceed monthly and quarterly targets
• Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
• Networking, relationship building, cold calling, lead follow-up through emails, product demonstrations, and execution of service agreements   

What we're looking for:

• BA/BS or equivalent experience preferred
• 5+ years of demonstrated successful software sales, preferably B2B, and a minimum of 4 years working in the Enterprise space
• Desire to sell into a new market for Procore
• Experience using a consultative, solution-based sales methodology desired
• Proven record of success in an inside sales and or outside sales-based selling model
• Proven ability to communicate effectively via telephone and email with customers
• Capacity and resilience to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Proficiency in Microsoft Office products and online collaboration tools
• Experience with CRM and opportunity management systems, preferably Salesforce.com
• Proven ability to build and manage pipeline and forecasting

Embark on an exciting journey by joining an esteemed private practice as a Nurse Practitioner, serving the Melbourne Southeast area.

This exceptional role offers the flexibility to work up to 3 days remotely from the comfort of your home, engaging in telehealth services for patients.

The remaining two days will be spent at the clinic, where you will become an integral part of a vibrant team. This dynamic group includes Medical Specialists, allied health practitioners, and fellow Nurse Practitioners, all dedicated to providing holistic and comprehensive multidisciplinary care to our diverse patient base.

• Up-to-date registration with AHPRA and recognition as a Nurse Practitioner
• Current Prescriber Number
• Demonstrated experience and enthusiasm for assisting patients in handling chronic health conditions, such as, but not restricted to, diabetes, metabolic syndrome, and weight management.
• Dedication to delivering high-quality patient care
• Exceptionally honed interpersonal and communication abilities
• Capability and willingness to attend to patients with various conditions within their scope of practice
• Proficiency in actively engaging and contributing to multidisciplinary case conferences.
• Autonomy in work

• Caseloads and rosters designed to maximize work-life balance, with dedicated time for administrative tasks.
• Be part of a workplace that prioritises inclusivity, ensuring that everyone feels supported and valued in their journey.

If you would like more information about this role, please reach out to Anna at [email protected]

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As the Pricing manager working in the AP+ Pricing team in a 12-month max term contract, you will be responsible for creating and enhancing pricing models, operational pricing processes and support development of pricing governance frameworks across the organisation to strengthen AP+ pricing center of excellence. Day to day you will partner with cross-functional departments such as product, commercial, data and finance to support pricing development and implementation for AP+ products.

The key responsibilities of the role will cover the following key areas:

• Leading the creation &/or enhancement of pricing financial models for the AP+ product suite.
• Enhancing pricing operations and governance to scale support across the AP+ product suite.
• Support product and commercial pricing for new/changes to existing product initiatives and commercial deals.

The skills & knowledge you need to have:

• Bachelor level qualifications in business, finance or relevant discipline.
• 5+ years in pricing or financial modelling and analysis role.
• Ability to extract and manipulate complex data sets to support decision making
• Proven ability to work cross-functionally.
• Robust working knowledge of the Payments industry, Interchange fee and Scheme fee processes and commercial pricing models.
• Advanced MS Excel, Power BI, PowerPoint.
• SQL, advanced Access to perform nested queries, joins and calculations is highly preferred.
• Experience in data repository querying and report building.
• Strong communication/presentation skills

 What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not working with Recruitment agencies for this role.

• Hybrid working (3 days in office, 2 days from home)
• Diverse culture focused on employee engagement and development
• B-Corp company with multi-award winning products (Good Design, Red Dot and Dezeen)
• Customer-centric support team (4.8 / 5 star rating out of 2000+ customer reviews)

About Eva

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

What’s the day to day like?  

• Be the main point of contact for customers on a daily basis by solving customer queries through Zendesk tickets, phone calls and other channels as necessary.
• Dispatch daily orders, ensuring successful delivery and keeping customers up to date
• Address any issues from customers and oversee day to day operations across the department such as organising returns and refunds and payment cancellations. 
• Liaising with freight companies to ensure deliveries are met and keeping customers informed along the way
• Aim to delight and achieve above industry standard NPS and CSAT scores
• Strive for greater efficiency across all customer support processes including identifying processes for improvement and implementing automations where necessary

Overview of the role

When we say customer-centricity, we actually mean it. We truly care about our customers and in order for you to succeed in this role, we need you to really care about them too. Being a customer-centric company means that you are our port-of-call for all customer feedback which is essential when we want to be one of the best darn digital furniture companies in Australia.

Being an entry level position, we’d love to help train you into becoming the next voice of eva. This is great entry point into a start up, where you'll learn skills such as liaising with operations, learning from the product team, or providing important feedback to marketing. All we need from you is the right mindset to learn quickly, think out of the box and flourish in a role that’s immensely rewarding. Plus we’re a pretty cool bunch of people.

• Experience in ecommerce, logistics or retail consumer goods settings
• Are tech-savvy and have experience using and optimising Zendesk and Monday
• An ability to multitask like a task conquering octopus
• Organisational skills that would make Marie Kondo jealous. 
• Calm under pressure and can think on your feet when tackling problems head-on. You don’t need to always have the answers, but you know where to find them.
• Find yourself naturally building relationships with the barista at your local coffee shop.
• Availability to work a set roster which includes one weekend day 
• You’re data and metrics-driven, you’re naturally inquisitive about what the insights tell us and use this to inform decisions. 
• Ability to work relatively unsupervised

What else is in it for you?

• Flexible work arrangements (hybrid in-office and WFH)
• Annual company-wide Rest and Recover day
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• Free anniversary mattress and sweet, sweet friend/family discounts.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• All the coffee/ tea/ beers/ kombucha you need.
• A diverse culture and a bunch of really lovely people

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through to our inbox.

Yours kindly,

Amanda from Eva

Embark on an exciting journey by joining an esteemed private practice as a Nurse Practitioner, serving the Melbourne Southeast area.

This exceptional role offers the flexibility to work up to 3 days remotely from the comfort of your home, engaging in telehealth services for patients.

The remaining two days will be spent at the clinic, where you will become an integral part of a vibrant team. This dynamic group includes Medical Specialists, allied health practitioners, and fellow Nurse Practitioners, all dedicated to providing holistic and comprehensive multidisciplinary care to our diverse patient base.

• Up-to-date registration with AHPRA and recognition as a Nurse Practitioner
• Current Prescriber Number
• Demonstrated experience and enthusiasm for assisting patients in handling chronic health conditions, such as, but not restricted to, diabetes, metabolic syndrome, and weight management.
• Dedication to delivering high-quality patient care
• Exceptionally honed interpersonal and communication abilities
• Capability and willingness to attend to patients with various conditions within their scope of practice
• Proficiency in actively engaging and contributing to multidisciplinary case conferences.
• Autonomy in work

• Caseloads and rosters designed to maximize work-life balance, with dedicated time for administrative tasks.
• Be part of a workplace that prioritises inclusivity, ensuring that everyone feels supported and valued in their journey.

If you would like more information about this role, please reach out to Anna at [email protected]

Embark on an exciting journey by joining an esteemed private practice as a Nurse Practitioner, serving the Melbourne Southeast area.

This exceptional role offers the flexibility to work up to 3 days remotely from the comfort of your home, engaging in telehealth services for patients.

The remaining two days will be spent at the clinic, where you will become an integral part of a vibrant team. This dynamic group includes Medical Specialists, allied health practitioners, and fellow Nurse Practitioners, all dedicated to providing holistic and comprehensive multidisciplinary care to our diverse patient base.

• Up-to-date registration with AHPRA and recognition as a Nurse Practitioner
• Current Prescriber Number
• Demonstrated experience and enthusiasm for assisting patients in handling chronic health conditions, such as, but not restricted to, diabetes, metabolic syndrome, and weight management.
• Dedication to delivering high-quality patient care
• Exceptionally honed interpersonal and communication abilities
• Capability and willingness to attend to patients with various conditions within their scope of practice
• Proficiency in actively engaging and contributing to multidisciplinary case conferences.
• Autonomy in work

• Caseloads and rosters designed to maximize work-life balance, with dedicated time for administrative tasks.
• 1 full-time or two part-time positions available
• Be part of a workplace that prioritises inclusivity, ensuring that everyone feels supported and valued in their journey.

If you would like more information about this role, please reach out to Anna at [email protected]

Mediix Recruitment is seeking a skilled and passionate Private Practice Physiotherapist to join established clinic in Sydney's Western suburbs on a full-time basis. As a Private Practice Physiotherapist, you will have the opportunity to work closely with patients, providing personalized care and rehabilitation services. This role is ideal for someone who is dedicated to improving their patients' quality of life and helping them recover from injuries or illnesses.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

Responsibilities

• Perform assessments of patients' conditions and develop individualized treatment plans
• Provide hands-on therapy to patients, utilizing various techniques and modalities
• Prescribe and demonstrate exercises to help patients regain their mobility and strength
• Monitor and document patients' progress throughout their treatment
• Educate patients and their families on self-management techniques and exercises they can continue at home
• Collaborate with other healthcare professionals, such as doctors, nurses, and occupational therapists, to ensure comprehensive and coordinated care for patients
• Stay up-to-date with the latest research and advancements in the field of physiotherapy and actively participate in professional development opportunities

• Bachelor's degree or higher in Physiotherapy
• Current registration with AHPRA
• Excellent communication and interpersonal skills
• Ability to work independently as well as in a team
• Strong organizational and time-management skills
• Commitment to providing compassionate and patient-centered care

• Competitive salary (experience-dependent)
• Salary packaging
• Up to $7,000 relocation allowance
• Professional development allowances
• 9-day fortnight to be considered
• Well-being allowances and complimentary memberships

Who we are looking for

State Street is growing its agency execution product set and is offering the opportunity for an experienced sales professional to join the APAC team. The successful candidate will be primarily be focused on working with clients and prospects to identify where State Street’s multi asset class agency execution services can add value in an outsourced capacity.  The product set within Portfolio Solutions, includes transition management, currency management, agency FX, portfolio / outsourced trading and research.

The role will be located in Sydney but will span prospective clients across the Asia Pacific region. The successful person will also work across the State Street organization to identify both execution and broader bank wide opportunities amongst existing and prospective clients.

Why this role is important to us

The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

Join us if making your mark in the global markets industry from day one is a challenge you are up for.

What you will be responsible for

As Portfolio Solutions Sales you will

• Provide input to, and execution of the sales strategy as well as contributing to the continued development of the execution solutions product and running RFP submissions.  

• Oversee new client on-boards and have interaction with new clients in a client service capacity as required.  

• The Client Solutions team is looking for someone who enjoys working in a collaborative environment and that is interested in growing a business presence in a regional context.

What we value

These skills will help you succeed in this role:

• Proven ability to proactively develop sales leads, operate independently and achieve results whilst working collaboratively within a larger team.

• Excellent understanding and interest in global markets, financial trading instruments, front, middle office and back-office functions and technology.

• Strong oral / written communication skills.

• Strong Word/Excel/PowerPoint skills

Education & Preferred Qualifications

• Bachelor's degree or equivalent

• Prior experience (10+years) in financial sales position at a trading or investment management organization.

Additional requirements

Post Graduate, FINRA qualifications and / or additional language will be considered a plus.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

The Business Services Manager has dual responsibilities:

• Providing reliable, high quality administrative support to the Group Country Manager (GCM) and Head of Strategy & Operations of Australia, New Zealand & South Pacific (AuNZSP). This role enhances the business impact of these executives and contributes to the operational effectiveness of the broader Visa team across AuNZSP.
• Provide leadership, coaching and development of the Business Services community.  Develop and enhance a community of administrative support experts and Office Managers operating across multiple teams and geographies. The Business Services Associates and Office Managers are responsible for providing excellent business operational support, facilities and employee experience to members of the AuNZSP Leadership Team and their functions.

The Business Services Manager reports to the Group Country Manager AuNZSP.

Detail of what a Business Services Manager does at Visa:

• Has a sound understanding of Visa’s business strategy, leadership principles and key executives’ priorities.
• Serves as a first point of contact for enquiries to prioritize the GCM’s time and activities.
• Establishes and maintains effective and cooperative professional business relationships with all levels of management, employees, external businesses and regulatory contacts.
• Builds a confident and effective relationship with executive assistants in financial institutions, merchant clients and ecosystem participants.
• Manages complex senior executive calendars, schedule meetings, travel, video conferences and group events (off-site and/or internal events).  Prepared to take accountability and be a creative thinker when planning/delivering events.
• Manages extensive domestic and international travel arrangements (airline and hotel reservations).  Verify invoices and process travel expense reports to meet compliance requirements.
• Develops and updates documents built in the Microsoft suite and effectively utilises Teams and other productivity tools such as Copilot and generative AI. Look for opportunities to enhance and adopt workflow tools.
• Prepares meeting materials including the creation of presentations, briefings and other related materials.
• Work with the Asia Pacific (AP) based teams to ensure effective communication and alignment with the Visa Regional hub.
• Create a sense of community and best practice sharing across the AuNZSP Business Service Associates and Office Managers.  Ensure support for and alignment to the AUNZSP Scorecard, business objectives and key results (OKRs)
• Collaborates closely with all stakeholders in the business to deliver excellent business operations support.
• Ensures community workload is equitably distributed and backups are in place when team members take leave. 

• Lead regular formal and informal community check-ins to enable consistent feedback loops and maintain a positive and supportive environment.
• Proactively looks for ways to innovate and improve the way the Business Service Associates provide support services to the AuNZSP Leadership Team
• Understand the career aspirations of the individuals, support and help them attain their goals.

Importance of this role to Visa

The Business Services Manager is responsible for setting the benchmark and leadership in the provision of operational support. The role is important to ensure effective use of executives time and create an environment of success for the Business Service Associates by ensuring the community is operating effectively.  The Business Services Manager also leads the adoption of new tools and processes in a changing business environment preempting new flows of work and more efficient ways of working.

The role covers a wide-ranging awareness of the business operations in the AuNZSP and provides the opportunity to have a varied and fulfilling network of internal and external stakeholders as it has coverage across many different sections of the business locally and internationally.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Serves the Global Team within Revenue Operations by setting processes and procedures for other functional teams. Provides pre- and post-sales adjacent support and has in-depth functional and technical knowledge of Turnitin products and platforms. Provides consultative guidance for Sales and Client/Customer Success team members, partnering closely with all members of the team to enable the Customer/Prospect to accept products & services with the Company. This includes providing bespoke tailored product conversations, working on procurement & customer documentation, attending meetings, and attending conferences/events as needed.

Role Responsibilities

• Promotes best practices of product usage and knowledge dissemination from the global team to other Go-to-Market (GTM) functional areas
• Provides technical and in-depth product sales support to Sales and Client/Customer Success teams to meet revenue and growth objectives
• Working with Sales Enablement and Product Marketing, responsible for development and delivery of product demonstrations targeting multiple verticals, personas and audiences - supporting the sales lead to craft a bespoke high impact consultation which will resolve the customers pain points and provide an effective compelling solution
• Draft and respond to functional and technical elements of proposal/procurement requests including RFIs/RFPs for the GTM teams
• Responsible for performing client/customer needs assessments and solution finding sessions, including technical questionnaires to be completed during the sales process 
• Travel to onsite meetings throughout the assigned region for on-site prospect and customer presentations to support as requested, addressing technical questions and ensuring any pending questions are handled afterwards 
• Work with Customer Onboarding and Client/Customer Success teams to ensure strategic customer success and transitions by identifying needs, contract terms, and technical requirements from the Customer; work together to provide solutions to customer problems and technical hurdles
• Work with Customer Success and Sales teams to manage the Trial/Pilot/Proof of Concept programmes for prospective clients in the sales cycle 
• Responsible for representing the product value add, both technically and functionally to customers at events such as conferences, on-site visits, demonstrations, etc.
• Support teams with subject matter expertise on topics such as Privacy, Information Security, etc.
• Progresses own personal and professional development and mastery of key topics relevant to the proactive direction of the business

Responsibilities:

The Customer Success Manager will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products.

Major Responsibilities

·   Engage proactively with customers using the engagement model (based on customer        segment) laid out 

·   Understand and document customer’s business flow (for large customers) and deep          understanding of use-cases 

·   Have deep product knowledge of all product lines. Ability to showcase product demo +        work out solutions for business use cases using best product-fit (including                            outsourced/marketplace and partner apps where required)

·   Aligning with key customer stakeholders to establish a stronger customer relationship        management program (stakeholder mapping) 

·   Evaluate how customers manage their Freshworks product suite investment & identify        efficiency and effectiveness gains (process & tools) 

·   Promote awareness of the latest innovations Freshworks is releasing (products/features

   in pipeline) 

·   Work with internal cross-functional teams (product, sales, pre-sales, marketing, product       marketing, support etc.) to ensure customer’s issues/solutions are addressed 

·   Work with Program Manager (Customer Success) to derive data driven                                insights/intelligence to run focused and result-oriented customer engagement programs.

·   Own two key metrics (Increase Product-Adoption & Customer Retention) 

·   Use customer management tool (Freshsuccess) (Training will be provided to get                 familiar) 

·   Implement and support compliance to Freshworks compliance and information security      processes.

·   Write and present Business reviews to customers of all levels (from Operations lead to       CEO).

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Clean Energy projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a OHSEQ Specialist role:

• Assist with the development of an effective and efficient projects safety management system and programs.
• Assist with the development of management plans and associated documentation.
• Assist with the provision of effective and high quality OHSEQ service to clients.
• Assist with the preparation and submission of weekly and monthly reports including recommendations on OHSEQ management and statistics.
• Assists with specialised OHSEQ Management System development including standards, policies and procedures and supporting systems, ensuring that all relevant legislative and regulatory requirements and standards are met.
• Provide expert advice to clientele, internal and external stakeholders with respect to the policies, management guidelines and procedures as applicable to OHSEQ.
• Evaluate contractor OHSEQ documentation to ensure compliance to clients and regulatory requirements.

This is an excellent opportunity for a Senior Test Analyst looking to:

• Leverage both automation and manual testing skills on an innovative financial technology platform that utilises the power of DLT/blockchain
• Work on a platform that is in the stage of implementing new features and functionalities
• Be part of a high performing testing team looking to define the gold standards of quality

At FCX the Senior Test Analyst key purpose is to ensure quality in what we deliver to our customers on the FCX platform. They achieve their purpose by collaborating with business users, end users and technology teams to understand what quality means, educating others of the importance and executing on what is required to ensure they are adhered to.

This specific Senior Test Analyst position will see you work within a team of 15 which consists of BA's, PM's, Software Engineers, Product Owners and Client Relationship Managers. This role is also part of and supported by the FinClear group which consist of over 180 employees, 70 specifically in tech. 

Key responsibilities include but are not limited to:

• Work closely with business, operations, vendors and other stakeholders for test planning and execution.
• Collaborating with the Lead Test Analyst to provide input into improving testing processes, plans, implementation and the management of defects.
• Providing guidance and oversight on the administration of the test case management software.
• Creating and executing System Integration tests (SIT) and User acceptance tests (UAT), including obtaining Business signoff.
• Designing and Implementing Test Cases for end-to-end and integration testing.
• Designing, developing, executing and maintaining automation scripts and our suite of regression tests.
• Producing system test deliverables i.e. test cases, automated test scripts, and test data to the agreed quality
• Testing defect fixes and log new defects including relevant details
• Automation of regression testing pack to perform end-to-end system and shakedown tests
• Test Environment planning, setup and management to help with readiness for test commencement.
• Assisting with release management and post release validation checks and reporting.
• Leveraging Tools including Cypress, Jest, Cucumber, SQL, Jira and Confluence.

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

What you get to do in this role:

• Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, deliver growth.
• Planning for success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
• Managing the Partner Ecosystem and cross functional collaboration across stakeholders through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
• Drive Ecosystem Governance through stakeholder communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
• Work with a specified set of ServiceNow partners to generate new business in existing accounts and in new logos, as well as ensuring our partners assist in delivering successful projects across all ServiceNow sales segments in ANZ.
• Direct/align partner’s investment in ServiceNow with areas of greatest opportunities. Aligns partner’s corporate mission and goals with the people, programs and resources at ServiceNow.  Ensure alignment with ServiceNow’s Partner Industry Solutions strategy and, where applicable, Service Provider programs.  
• Accelerate Workflow and Now Platform “Practice” growth via joint GTM plans with associated investment aligned to ServiceNow’s four C requirements: Capacity, Capability, Competency, and Customer Success.
• Drive regular partner cadence including pipeline reviews, operational excellence, QBR’s and EBC’s to drive partner and ServiceNow executive alignment.
• Develop and execute capacity plans to assure partner is well positioned to sell the value of the Now Platform and to deliver successful customer implementations with high degrees of customer success via proper competencies, certifications, and committed co-delivery plan.
• Collaborate with Marketing teams on both sides to build and execute joint closed-loop demand generation plans (Partner Prospecting Days (PPD), CxO Roundtables and joint events).