A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

Looking for an exciting new career change?

Do you want total flexibility with your work environment?

Are you looking for career progression and personal development?

At Creative Activation, this brand-new campaign offers individuals a rare opportunity for rapid career growth working on our fresh, new project! This is an entry level Business Development Manager role that will allow you to earn while you learn and get experience in this exciting and rewarding field!

Our ideal Business Representative will have previous business to business sales experience or similar combined with:

• Strong verbal and written communication skills
• Driven to perform at a high level and lead a culture of healthy competition
• Flexible, solution-oriented and outcome focused
• A valid driver’s license and access to a reliable car
• Eagerness to earn and learn at the same time!

What can you expect?

• Fantastic salary package
• Industry leading commissions to maximize earnings
• Phone and car allowances
• Flexible work hours and environment – no need to come to the office!
• Great team culture and opportunities for career progression
• Ongoing training and development

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.

The Major Incident Manager is a key driver for managing the resolution of technical problems with serious consequences to ServiceNow or our customers. This responsibility includes collaborating and partnering with the entire organization to drive action and foster growth. As a member of the Global Technical Support team, the Major Incident Manager is both technically competent and business oriented. The Major Incident Manager must able to work outside of normal business hours (weekend shifts, holidays, & evenings) as needed. At all times the Major Incident Manager will ensure:

• Drive incidents to resolution and ensure accurate and timely customer and executive level communications.
• Ensure the correct resources are working on the resolution of major incidents appropriate to the severity and identify when escalation is required and trigger such escalation accordingly
• Ensure that incident management processes are followed and that incident post mortems are completed to capture process deviations and areas for improvements

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we are a team of 200+ pet-obsessed people, and we're continuing to grow. These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Role

Lyka is growing and we're looking for a hands-on marketer to join our pack! You could be working client-side or at an agency and will have experience in several marketing disciplines such as brand, events, PR and strategic partnerships.

In this role, you will have the opportunity to work on and lead a diverse range of projects including events, product GTM coordination and partnerships. The role works closely with Lyka’s in-house creative team as well as cross-functional teams such as R&D, Product and Partnerships. If you have a growth mindset, and love the implementation process, this role could be a great fit for you!

What will you do?

• Drive the implementation of the brand strategy, including liaising with internal teams and external agencies or stakeholders.
• Identify and seek out unique PR opportunities, which may include writing press releases and gathering information from various areas of the business. This includes, but is not limited to, applying for relevant product, business and people awards.
• Drive strategic partnerships with key opinion leaders.
• Take ownership of discrete brand-related projects with support from our Senior Brand Marketing Manager and Head of Marketing.
• Build Lyka’s brand activations and trade show strategy, including execution of the strategy and cross-functional project management of relevant projects.
• Live and work in accordance with Lyka’s values and principles at the workplace.

Some ’nice to have’s:

• Relevant tertiary qualifications.
• 3+ years' experience in a broad hands-on role within a direct-to-consumer start-up/scale-up or agency environment.
• PR campaign experience.
• An understanding of brand measurement and analytics.
• Basic budget management experience - experience managing costs and an understanding of the impact on the bottom line.
• Project management experience.
• Strategic thinking, and an entrepreneurial approach toward seeking big ideas.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.

• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.

• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.

• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.

• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!

We are committed to building inclusive and diverse teams  

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Job Title

Job Description Summary

Job Description

At Cushman and Wakefield we believe a career in real estate is both a rewarding and important role.

If you have an interest the experiencing the many and varied roles in real estate, our Trainee program can help you start that journey.

Out traineeships comprise a twelve-month employment and education training program, where trainee’s both undertake paid employment and work towards gaining industry recognized qualification. During the program period, we allow you time for study in an equivalent Certificate IV qualification while you undertake two rotations within the account business line.

Job Summary:

The Trainee Coordinator will undertake rotations across the various contract service lines, and both learn and support the management of the contract. The role will have interactions with Cushman and Wakefield team members, our client and external service providers, relevant to the area of rotation.

About the role:

• Support team efforts in delivering client services effectively.

• Handle data collection, validation, management, and reporting.

• Provide administrative assistance as required.

• Attend meetings and forums as necessary.

• Ensure tasks are completed on time with consistent quality.

• Follow company policies, prioritize safety, and comply with environmental standards.

• Uphold Cushman & Wakefield's values and understand its offerings.

Skills and Experience:

• A keen interest in the built environment and the services within this property industry.  These include facilities management, lease and property management, finance, procurement, health & safety, and sustainability.

• Some previous experience working in the property industry (e.g., work experience, paid/unpaid part time role)

• Volunteering experience or similar space desirable

• Intent to commence a tertiary qualification that is applicable to the services provided by Cushman & Wakefield

• Competent with MS Office (Teams, Word, Excel, PowerPoint)

• Work Location: predominantly office based, with allowance for flexible location working.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:

• Being part of a growing global company

• Career development and a promote from within culture

• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent.

We encourage continuous learning and development opportunities to develop personal, professional, and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come and work at a place where innovation and teamwork come together to support the most exciting missions in the world!
 

Do you want to work for one of Australia’s most well-known national sales and marketing companies?

Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.
 

We are looking for Outbound Consultants who have previous customer service or sales experience with strong communication & computer skills to assist 

The Outbound Consultant‘s primary objective is to match the best product & service to our client's customers while providing excellence in customer service. 

You will be using your service skills to demonstrate the value and benefit of our clients products and services while providing an excellent customer experience.

All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.
 

Experience and Qualifications

• Demonstrated experience in a service environment
• High attention to detail
• Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
• Dedication to excellence in customer service in a high-pressure environment
• Able to navigate multiple systems and online tools
• Willingness to learn and maintain new skills
• Commitment to work on a fixed schedule from 10.00am to 6:00pm Monday to Friday
• Flexible and positive work approach and attitude
   

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.
   

If this sounds like the role for you, then please apply via the link provided. It's easy, you can use your SEEK profile to complete your application in our recruitment system.
 

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Thales Graduate Program

Our program focuses on developing talented graduates to help us deliver tomorrows high-tech solutions. Over the 18 months you will engage in on-the-job training, mentoring, a graduate project and structured learning modules.

There will be opportunities not only to become an expert in your discipline but also learn from the wider Thales business, gaining valuable exposure to a wide range of Thales leading solutions.  

Benefits @ Thales

• Competitive remuneration + Super + Profit Share

• ThalesFlex – Hybrid work environment

• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W

• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised Paid Parental Leave

• Novated Lease options

• Personal & professional training development opportunities

• Sonder – Wellbeing & Support Partner

Our Team

Our Airspace Mobility Solutions team creates, develops and deploys air management systems that are critical for safe aircraft movement. With products covering 40% of the world’s airspace, we enable the safe take-off and landing of 2 in 3 aircrafts globally. We offer the opportunity to work on complex systems that push what’s possible in air traffic management.

Your Role

Working from our Melbourne Office in the World Trade Centre on Wurundjeri land, your role as a Systems Engineer includes:

• Supporting the design and documentation of solutions to satisfy our customers’ needs

• Work cross functionally with the various engineering disciplines within the business to ensure the designed solution is implemented as per the design requirements

• Assisting in specification reviews and peer reviews of engineering documentation

• Contribute to continuous process and technical improvements

Your Experience

What we value most from our graduates is a willingness to learn and the confidence to offer solutions, however the below will also come in handy

• Recently degree qualified in Engineering (all disciplines), Mathematics or Physics

• A true desire to work in a diverse team towards a common goal

• Leadership experience demonstrated through previous employment or extra-curricular activities whilst studying university

We encourage you to apply

We recognise the recruitment process is a two-way street. Therefore, we aim to provide you with all the information you need to make an informed decision that Thales is the right place to launch your career! After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process.

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

The opportunity:

We are currently sourcing a Senior Manager, General Advice Delivery to join our Financial Wellbeing team at AIA in Melbourne. AIAFW has a focus on accelerating growth through the middle market and within this role you will be responsible for ensuring an exceptional customer experience through our ‘General Advice’ delivery channel. You will have the opportunity to join us on our journey to significantly improve the customer experience of our current General Advice offering and play a major part in shaping this for AIA.

To be successful you will:

• Shape and build the general advice  division  to ensure AIA Financial Services clients receive affordable and reliable Life and health insurance solutions (via a digitally led multichannel approach)

• Ensure the consistency of ‘General Advice’ delivery regardless of lead origination, touchpoint or consultant, enabling a seamless experience for customers wanting to purchase insurance protection

• Supporting the definition and design of the end-to-end strategic customer journey & pathways, optimising business function and process through operational and technology enablers, (whilst factoring in regulatory considerations).

• Manage the operations of the Direct Life Insurance and General  Advice teams including design of the strategic acquisition and conversion model, leading the people and overall performance.

• Lead the development of the strategy and the delivery of the technology enablers to support the general advice digital and tech strategy, CX & UX and realise our digitally led multi-channel approach

To be successful you will:

• Have demonstrated experience developing and working in a similar Direct Life or General advice team

• RG146 qualified

• Strong Retail insurance and Underwriting competence would be advantageous

• Exceptional customer engagement skills and the ability to implement change

• Solid understanding of industry, regulatory and competitor issues as relevant to interests and outcomes for customers within Financial Services or Insurance

• Proven experience in customer advocacy and comparable client focused or advisory role

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Access additional leave days a year to recharge and refresh yourself

• Work with supportive and inclusive managers

• Flexible working arrangements

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.
 

AIA is different. Are you?
 

Join an organisation that helps people live better every single day, apply via the link.

Do you know how it feels to help others and be a part of a team that is revolutionising an industry? We are not just looking for someone who wants a job but someone who is genuinely passionate about furthering their career in a growing company.

Working at Ultimate Performance (U.P.) means a singular focus on mastering your craft as a personal trainer. No, selling, no prospecting for clients on the gym floor, we take care of that for you. Results and client outcomes are what count, not chasing sessions.

Every single person in any position of authority within the personal training team started out as a junior PT at Ultimate Performance, just like you. Imagine that your manager, your managers manager and so on have all walked in your shoes. Our goal is to develop you through our educational framework to be a part of this growing story as one of our future stars.

In your first year with U.P. you will receive over 200 hours of individual education time working with your mentor and leadership team to help you master your craft on your path to becoming a world leading personal trainer. All while getting paid a salary, not solely “eat what you kill”, do sessions or go hungry. To allow you the opportunity to focus on what matters, client results.

U.P. is the only international Personal Training business in the world. We are widely regarded as the fitness industry’s leading Personal Trainers from providing the most consistent high-level results, life changes, and transformations time and time again.

We are looking for individuals who can demonstrate:

• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment into others.

• Ambition and persistence in your desire to better yourself.
• A genuine passion for resistance training. We are looking for individuals who can demonstrate:
• Ambition and persistence in your desire to better yourself.
• A genuine passion for resistance training.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.

• Work in a culture where results – not numbers – are the name of the game. We take care of the sales and marketing, so you have the time focus on what matters as a trainer.
• Take part in a full education program while also being provided your own mentor.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionise the technology available to use as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the U.P. team!

Salary: $36.29 - $47.19 per hour

U.P. does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Cert 4 qualification in Personal Training, or equivalent qualification.

Please note that all U.P. Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

* Hours: full-time, including early mornings and late evenings in your first year of service.

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

Who are we?  

Humanforce provides the market leading, employee-centered, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

Who you are?  

This team is a feature enablement team. You will work on features that span across multiple domains and hard problems that often otherwise fall through the gaps. Think architecture upgrades, API modularisation, data modelling and layer changes! You'll work closely with our Principal Engineer and Engineering Manager, alongside our newly formed team.

If you are passionate about solving problems that aren't (as such) features but more so developer tooling and experiences that improve the overall scalability of our products, then this could be a perfect role for you!

What you’ll do?

• Full Stack Development: Write high-quality quality maintainable and readable code across our services. Contributing to the team's incremental feature delivery in an Agile environment.
• Pair and Learn: Program side by side with team members on tough problems, and clarify understanding with insightful code reviews.
• Tackle Tech Debt: Dedicate time to uplift legacy areas of the codebase, keep on top of configuration and stop dependencies from going stale.
• Performance Tuning: Monitoring and responding to solve scaling, security, and performance issues as the system evolves to meet its changing needs
• Code Quality Enhancement: Elevate our codebase's quality by crafting Unit, Module, and Functional automated tests.
• Bug Resolution: Identify and resolve bugs and defects to maintain a seamless user experience.
• Scrum Involvement: Attend scrum ceremonies and actively participate in shaping our technical Roadmap
• Promote Best Practice: Provide recommendations for process improvement and technical innovation.
• Documentation and Workshops: Create documentation and deliver workshops to share knowledge on delivered features

What you’ll need?

• A deep understanding of .NET, covering both Framework and Core, showcasing your expertise.
• A strong command of Entity Framework, ensuring efficient data interactions.
• An affinity for Angular Version 13 and beyond
• A keen grasp of SQL Server, Version 2019 and newer, for effective data management.
• An adventurous spirit ready to navigate the world of Amazon Web Services (AWS) fearlessly.
• A curiosity for application toolchains, experience with package managers, especially upgrade processes desirable.
• A process-driven approach capable of creating workflows and automation with your DevOps skills.
• An eye for testing using your prowess in automation tools like PyTest and Selenium, to turn time-consuming manual tests into automated release confidence.

Our values  

• We are bold  
• We are all in  
• We are customer-obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to IntelliHR learning
• Perks and rewards through Bonusly and Thrive 
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation.To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com

Infosys Consulting - a real consultancy for real consultants.      

We have an opportunity available for Senior Consultant - Cyber Security - GRC to join the Infosys Consulting team. In this newly created role, you will provide subject matter expertise to our clients.

We are seeking a highly experienced Governance, Risk, and Compliance (GRC) to provide guidance and support for our ongoing cyber uplift program.

 As a senior Cyber Security GRC Consultant, you will work closely with the team of Cybersecurity Governance Risk and Compliance as well as the Cyber Program Director to support the maturation of the orgnaisation's cybersecurity GRC capabilities.

Key areas of responsibilities include:

• Ongoing cyber security standards development
• Support for transition to new enterprise GRC system (including risk management, control framework development, policy and standards management)
• Act as trusted adviser for AEMO Head of GRC to provide advisory support as well as execution capability and thought leadership for GRC uplift
• Support for ongoing implementation of cyber security reporting and metrics
• Providing ongoing guidance on Critical Infrastructure Legislation compliance strategy (SOCI)
• Act as an advocate for GRC maturation across the Digital stream through engagement and communication with stakeholders outside the Cybersecurity team.

Skills:

Analytical Skills: Ability to articulate complex analytical requirements and findings in common non-technical terms.

Collaborative and social: Must be able to communicate well with a wide variety of people.

Exceptional Communication skills.

Strong Problem-Solving Skills: See the world from unique viewpoints and provide lightbulb moments with clients.

Relationship Management and managing relationships with clients and internal stakeholders

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As the Lead Engineer – Gas and Battery Storage in the Integrated Energy Team, you'll be at the forefront of this renewable energy revolution and be responsible for leading engineers to support the battery storage assets and gas flexible generation assets.  You will be providing discipline-based asset management expertise to ensure asset risks are identified and effectively managed, compliance with statutory and regulatory obligations, and the upkeep of asset plans to maximise asset performance of over asset life cycles.

Join us in our quest to transform the energy landscape and be part of a team that's all about sustainability and renewable energy innovation.

What you’ll be doing:

• Developing and maintaining Renewables Asset Management Plans aligned with Asset Management Strategies and the requirements of the business procedures in accordance with ISO 55000.

• Reviewing asset risks and implementing effective risk management plans with control measures to mitigate risks and ensuring compliance with AGL Asset Management Standards and systems are proactively maintained.

• Sponsoring and conducting asset related investigations including formal Root Cause Analysis investigations and acting as a point of reference and technical approving authority for managing changes in assets.

• Proactively undertaking asset related reviews and testing to ensure compliance with licence obligations.

• Maintaining effective working relationships with Regulatory Agencies by responding in a timely manner to issues with the National Electricity Market (NEM).

• Developing and coaching a small team to ensure core competencies are developed and maintained.

• Leading the way in embedding and delivering to the renewable’s leadership team strategy and expectations.

• Ensuring that all Health, Safety and Environment Systems and goals are communicated and adhered to while meeting AGL’s policies and standards for HSE management.

What you’ll bring:

• Tertiary qualifications preferably in Electrical Engineering as well as a Chartered Professional Engineer with previous power generation experience and an understanding of the NEM and current regulatory environment preferred.

• A strong understanding of asset management principles supported by a qualification in ISO55001 is highly desired coupled with both financial and risk management.

• Experience in effective team leadership including, management skills, coaching, mentoring and strong technical leadership.

• Strong commercial acumen, business planning, change management and process improvement skills as well as analytical and conceptual skills for the effective delivery of projects and contract management.

• Proven interpersonal skills with high quality written and verbal communication skills that can be used across all levels of internal and external stakeholders.

#LI-AM1 #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

The Role

The position of the Network Strategy Manager – Fleet is responsible for leading the development of strategic plans and delivery roadmaps for TGE Fleet operations and broader TGE Network operational strategies.

This role will drive the strategy and capital planning processes to ensure that the fleet is standardised, working optimally, maximising organisational efficiencies and service performance.
 

Beyond Fleet strategy, this position will be required lead on the design and delivery of operational transformation projects and capability to execute the broader network operations strategy.  A key responsibility of this role is to maximise network standardisation and optimisation to deliver improvement in network performance, while ensuring the Network is ready to meet the future needs of the business and the customers we serve.
 

Exercising excellent collaboration and stakeholder management skills across Functional and Divisional operational teams within the TGE network, this position is pivotal to enabling long term operational readiness, driving operational efficiencies and customer service delivery outcomes.
 

Primary Duties & Responsibilities:

• Lead a small team to develop and deliver the overall network fleet strategy for operations, including the development and implementation of a long term plan, in line with customer requirements and broader TGE network development strategy (network, fleet, site).

• Strategic development of the fleet model and associated capital planning processes, ensuring the fleet model it is aligned to the organisational objectives, meet the future needs of the business and the markets it serves.

• Develop fleet and other network design blueprints and project plans to ensure Network standardisation objectives are met.

• Conduct network capacity modelling on a rolling 3 – 5 year timeframe, actively managing the Network Footprint and associated Fleet strategy and Assets to support growth and efficiency

• Coordinate with divisional operations managers on supply forecast inputs, identifying service risks and opportunities (latent capacity)

• Prepare Strategy and capital planning presentation content for operations & communication.

• Support operations team education on Network capability, including transformation project scopes and deliverables, developing fit for purpose tools (process & systems)

• Own, govern and maintain the data integrity of all key design inputs to the Network strategy Fleet plan and broader Network strategy as required.

• In conjunction with the NOC Planning team, conduct scenario analysis for the supply plan and re-forecasting as required to facilitate operational decision-making and identification of transformation project priorities

• Work in a manner that is not harmful to one’s own health and safety and the health and safety of others

• Comply with Team Global Express HSE policies and procedures

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview
This role aims to deliver comprehensive technology solutions for business opportunities.  The role, along with the team, blends business and technical expertise to select and design solutions that advance Integrated Energy's strategic goals.  This role would be working within an architecture group on AGL’s Virtual Power Plant (VPP), an exciting and innovative solution formed by a distributed set of connected solar batteries (and other asset types).  As part of the role, there would also be involvement in and exposure to the technology that supports AGL’s wholesale energy trading operation.

The Architecture team provides thought leadership to identify opportunities for transforming a business capability. We take a structured approach to understand business problems, identify synergies, and create a compelling case for change to invest in technology platforms to provide cost-effective, flexible, and fit-for-purpose solutions.  We combine in-depth knowledge of the energy industry – in particular Distributed Energy and Energy Trading, along with deep technical expertise in Azure cloud-native solutions.

What you’ll be doing

• Designing solutions for various components within the Integrated Energy Technology landscape.

• Ensuring high-quality delivery of solutions for expected business outcomes.

• Implementing solutions correctly and effectively, setting standards and reviewing designs.

• Assessing estimates and solutions from partners and third parties.

• Aligning solutions with business strategy and best practices.

• Contributing to architecture forums and developing standards.

• Driving continuous improvement and suggesting enhancements.

About you

• Proven expertise in solution design and architecture.

• Desirable experience in Wholesale Energy Trading solutions and/or Distributed Energy Resources.

• Demonstrated success in designing and implementing high-quality enterprise solutions.

• Advanced proficiency in MS Azure, encompassing system integration, APIs, and data, with a profound understanding of their enterprise-wide implementation and their role in enhancing delivery efficiency and customer outcomes.

• Highly desirable familiarity and experience with Azure Data Explorer.

• Proficiency in modern software development practices, including microservices and continuous delivery.

We’d love to see your application, submitted by: Sunday March 17th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role:

Are you ready to be part of a dynamic team dedicated to forging a sustainable future for Australians while excelling in one of the nation's most competitive markets? We're on the lookout for an experienced Senior Marketer to spearhead our bold initiatives to drive business performance and growth. If you're a visionary leader with a data-driven approach and a knack for empowering teams to achieve greatness, your search ends here.

This role isn't just a job, it's an opportunity to make a tangible difference, collaborating with like-minded professionals who share your passion for creating a sustainable tomorrow.

The Head of Marketing leads a multifaceted role, overseeing team leadership, strategy execution, and budget management. Working alongside the team your primary focus will be on growth strategies, managing marketing communications, whilst driving engagement and loyalty programs. Beyond this, you'll be at the helm of media planning, streamlining operations, and fostering cross-departmental collaboration to craft seamless, integrated campaigns.

Key Accountabilities:

• Lead the marketing team to cultivate high performance and engagement.

• Achieve commercial targets in line with the marketing strategy.

• Coordinate retention and acquisition strategies for growth across consumer and SME segments.

• Develop comprehensive customer value propositions.

• Create and execute the marketing technology suite roadmap.

• Manage and optimise campaign platforms within AGL’s Martech stack.

• Streamline cross-functional teams to meet acquisition and customer value targets.

• Identify opportunities for data-driven decision-making and predictive analytics.

• Execute customer engagement and loyalty programs to meet portfolio value targets.

• Provide marketing support to C&I and E&I teams and related entities.

About you:

• Demonstrated leadership in managing large marketing teams, fostering high performance and engagement.

• Proven success in achieving strong results within competitive markets.

• Proficient in crafting customer value propositions and innovating offers.

• Skilled in navigating complex regulatory and legal landscapes, with expertise in engaging external stakeholders.

• Experienced in a large, complex listed customer-facing organisations, with the ability to navigate corporate environments effectively.

• Track record of leadership in marketing automation and decision-making.

• Familiarity with big data, predictive analysis, and AI, with the ability to communicate and leverage their potential effectively.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.

• Discounts on energy, telcos and solar plans.

• Participate in Energise - our reward & recognition program.

• Access 20 weeks of paid parental leave for the primary carer.

• Access to an additional week of recharge leave per year.

• Play an active role in our diversity & inclusion initiatives.

• Novated leasing and Electric Vehicle subscriptions.

• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Join us in our mission to drive change and shape a brighter future.

We’d love to see your application, submitted by: 24th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

What you’ll be doing:

• Assist in the day-to-day supervision of the housekeeping team
• Assist the Housekeeping Manager in driving the productivity, motivation and development of all Housekeeping team members
• Assist with the induction and training of new Housekeeping team members
• Ensure high cleanliness and productivity standards are met and kept in accordance to company guidelines
• Organise and allocate rooms for the rostered team members on shift
• Ensure appropriate chemical safety and Workplace Health & Safety standards and practices are maintained
• Be aware of labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections

• A senior member of the team leading Visa’s partnership with NAB, your extensive knowledge of payments combined with your commercial acumen, sales ability, and excellent communication and influencing skills will ensure strong revenue and profitability growth for Visa’s NAB partnership.
• You are an energetic high achiever who will be expected to effectively consult with, and positively influence, key executive stakeholders at NAB to grow their business through implementing Visa solutions and driving consistent strong performance of NAB’s Visa issuing portfolios.
• You have a passion for innovation and will manage complex organization structures to affect new business opportunities and assist NAB in solving its business challenges and customer pain points.
• You are a clear thinker who has the ability and proven track record to solve complex issues. Your analytics and business modelling skills along with your passion for the client and the payments industry more broadly will ensure you propose business solutions that are well-researched and grounded in NAB’s strategic priorities and overall business plans.
• You will readily and expertly develop strong relationships with important stakeholders at NAB and within Visa to build a trust platform for you, the team and Visa’s business. 
• You will support the development of, and implement against, a strategic annual account plan.
• You will be driven to achieve objectives and key results such as Net Revenue, Sales and NPS while ensuring that NAB adopts Visa’s solutions and services.
• Your passion, commercial acumen, team spirit and ability to lead and execute will place you well for this opportunity.
• As a senior member of a NAB partnership team, reporting to the Head of the NAB Partnership, you will role model strategic and excellent client and sales management, as well as Visa’s Leadership Principles.

Responsibilities

• Develop, execute and achieve client plan objectives with specific client product, service, revenue and volume targets
• Development and execution of business strategies and business plans end-to-end
• Execution and overall governance management of initiatives that deliver revenue and profitability for Visa
• Establish and grow meaningful and constructive relationships with key client contacts
• Influence client preference for Visa through business solutions, Visa assets and Visa services
• Lead internal Visa support areas in response to specific clients requests and ensure delivery of risk, marketing, product, operations and innovation support
• Co-ordinate and present regular business and industry updates
• Support positive Client Satisfaction (NPS) results
• Develop individual business case justification for investment decisions and propose to both Country and Regional Management for approval.
• Become a trusted advisor to your key NAB contacts and foster a deep relationship which translates into sales results and delivers tangible value to the NAB and Visa partnership
• Foster an inclusive and collaborative high-achieving team culture (within the NAB and wider AUNZSP team)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday, Wednesday and Thursday), with a general guidepost of being in the office 50% or more of the time based on business and client needs.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.

We’re looking for an Account Executive, SMB to join Procore’s Sales team. In this role, you’ll apply an understanding of Procore’s products, sales methodology, processes, prospecting techniques, and customer base while selling to small and medium business accounts in Australia and New Zealand.

As an Account Executive SMB, you’ll focus on companies that can benefit from Procore’s world-class project management tool for the construction industry. The primary function of this position is new account acquisition, where you’ll grow revenue with an emphasis on new product sales to our customer base. This includes cold-calling, prospecting, qualifying, conducting product demonstrations, solution selling, negotiation, execution of service agreements, and closing.

This position is based in our Sydney office. We’re looking for candidates to join us immediately!

What you'll do:

• Timely follow-up and qualification of new prospects from either inbound leads or customer requests generated by marketing
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
• Collaborate with cross-functional peers and third-party partners to propose a tailored solution that meets the needs of prospective customers
• Network and research accounts, identify key players, generate interest and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Achieve or exceed monthly and quarterly targets
• Obtain referrals, and references by applying an understanding of the unique requirements of your customers

What we’re looking for:

• BA/BS or equivalent experience preferred
• 2+ years of demonstrated successful software sales, preferably B2B
• Experience using a consultative, solution-based sales methodology desired
• Proven record of success in an inside sales and/or outside sales-based selling model
• Proven ability to communicate effectively via telephone and email with customers
• Ability and resilience to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Proficiency with Google Suite products and online collaboration tools
• Experience with CRM and opportunity management systems, specifically Salesforce.com\
• Proven ability to develop and manage pipeline and forecasting

What you get to do in this role

• The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. 
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.  
The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.  

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

This is an opportunity to develop and execute the culinary experience for the hotel and take full accountability for business goals. A role with creative license & a chance to showcase your passion for food. You will collaborate closely with the hotel leadership team, and is responsible for talent development, overall financial performance of kitchen & stewarding operations and will actively contributes towards revenue generation. 

What you’ll be doing?

• Designing, costing and implementing innovative menus within the standalone venue positioning
• Recruit, select, train and inspire the kitchen & stewarding team, and assist in developing Accor’s next generation of kitchen leaders
• Oversee the food preparation, purchase and selection 
• Ensuing safety & hygiene standards & compliance across the food and beverage operation to achieve HACCP standard 
• Foster a learning atmosphere, championing continuous improvement, innovation, and a passion for providing exceptional service
• Creates standard recipe cards with pictorials, establish and maintain standard recipes (including photographic presentation) of all menu items while you will be driven to constantly redevelop menus, recipes, techniques and systems

An exciting opportunity has become available for a Director Digital & Ecommerce, Pacific to join our team. This role will be based in Sydney and will be reporting directly to the VP Commercial, MEA with SVP Digital & Ecommerce, MEA APAC as the role’s matrix manager. The primary mission of this role mission is to elevate the digital performance of all hotels within the region. You will play a pivotal role in driving revenue growth, optimizing channel strategies, ensuring rate parity, and championing best practices defined by the Digital & E-commerce Centre of Excellence in MEA APAC. Your influence will extend across various stakeholders, and you will serve as the foremost advocate for digital and e-commerce excellence throughout the MEA region. 

Getting to know the role and your responsibilities: 

• Channel Mix Strategy: Develop and execute a comprehensive channel mix strategy, emphasizing direct web and indirect web contribution, to maximize revenue for all hotels in MEA. 

• Best Practice Adoption: Ensure that all hotels within the region adhere to digital and OTA best practices established by the Digital & E-commerce Centre of Excellence in MEA APAC. 

• Pricing and Rate Parity: Oversee hotel pricing strategies to align with Accor's overall strategy and ensure rate parity across distribution channels. Monitor the Distribution Health score to optimize opportunities for direct channels. 

• Stakeholder Engagement: Collaborate effectively with internal stakeholders, including Commercial Directors, Vice Presidents of Operations (VPOs), General Managers, and in-hotel commercial team members, to align digital strategies with business objectives. 

• OTA and Partner Connectivity: Serve as the primary point of contact and support for hotels regarding OTA relationships, account management, and marketing activations. 

• Voice of the Centre of Excellence (CoE): Act as the key spokesperson for the Digital & E-commerce Centre of Excellence, representing its interests and promoting its vision throughout the MEA region. 

• Training and Development: Curate and deliver comprehensive Digital & E-commerce training programs to educate and empower relevant stakeholders across the region, including property-level teams. 

• OTA Relationships: Cultivate and maintain direct relationships with all pertinent OTAs, both locally and across the MEA region, to optimize collaboration, run campaigns and drive channel performance. 

• Standards Implementation: Ensure the regional and global digital and e-commerce standards set by Accor are consistently implemented across the entire portfolio of hotels within the MEA region.