The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Quality Engineers are responsible for the quality aspect in delivery of products and services that delight our customers, and grow the business.

In this role, your time will be spent shifting left. You'll be working as part of an agile squad, guiding engineers towards continuous delivery and quality best practice.

Come shape the future of education with us.

Why do we do what we do?

At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better.

Here’s why we need you…

With over 10 years serving the Australian education sector, Compass is well known and loved amongst K-12 schools and we need you to help drive further success.

Your primary objective is to provide exceptional customer support and training to our clients, utilising various mediums such as video calls, face-to-face classroom-based training, and webinars. By doing so, you will empower schools to enhance parent engagement, reduce administrative burden, and allocate more time towards delivering enriching learning experiences.

Responsibilities & Duties:

You will:

• Serve as the primary point of contact for new customers for training of platform to end users, as well as post-go-live support.
• Coordinate and conduct high-quality onsite product demonstrations and training sessions to both small and large audiences.
• Provide a high level of support for customers transitioning from other products.
• Collaborate with the Product team to successfully implement any configuration changes and product enhancements necessary to address priority customer issues.
• Represent the voice of the customer to provide input into the development of new products, and marketing and sales strategies.
• Encourage satisfied customers to make referrals to peer schools.
• Manage overall workflow for implementation & training.
• Strong attention to detail and ability to see tasks through to the conclusion.
• Have comprehensive knowledge and confidence across our product suite.
• Identify opportunities to sell customer schools additional modules.

What you'll bring...

We are looking for someone who has a great blend of excellent team-working and interpersonal skills. Your positivity and can-do spirit will be evident in the way you present yourself professionally.

You will also:

• Have excellent public speaking skills along with a high level of written communication.
• Display an enthusiastic, energetic & friendly attitude in all circumstances.
• Have a proven ability to become an expert in complex software packages, and be naturally driven to learn about new modules, solidify current knowledge and stay up-to-date with product updates.
• Be willing and available to travel across the state as required.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a valid Driver's Licence
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

• We're changing the game!
• We're doing big things, and we can't do it alone.
• We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role purpose

The Systems Engineer within the AP+ Business Systems Assurance and Workplace Technology team is vital in maintaining the company's technology services and end-user support. This role is integral in facilitating smooth and efficient business operations at AP+.

Key Responsibilities

• Uphold the availability of AP+ applications and end-user services in line with ITIL best practices.
• Collaborate with suppliers and partners to ensure service delivery aligns with AP+’s business goals.
• Monitor the performance of Business Systems and Workplace Technology, conducting thorough analyses post-incident.
• Administer and configure Business Systems and Workplace Technology, coordinating with external support or subject matter experts as needed.
• Provide comprehensive technical support to users, both remotely and in-person, addressing Desktop issues. Manage problem resolution and ensure all incidents are recorded.
• Implement hardware/software installations and routine upgrades per Service Level Agreements.
• Regularly update support requests and provide realistic resolution timelines.
• Serve as a secondary support point and escalation contact within the Business Systems Assurance and Workplace Technology team.
• Interface effectively between users and service providers, relaying all necessary diagnostic information.
• Escalate technical issues following established procedures and participate actively in the AP+ Change Management Process.
• Analyse and document client problems proactively within ITSM and other platforms.
• Offer network and system solutions, ensuring detailed documentation is provided.
• Maintain Change Logs, and produce resolution reports and Post-Incident Verifications.

Key Challenges

• Ensuring consistent high availability and performance of all business systems and technology.
• Balancing the timely resolution of user issues with strategic long-term system improvements.
• Staying updated with the latest technology trends and their implementation in a fast-paced environment.

• Relevant tertiary qualification in IT or related field is desirable.

• 3+ years of experience in managing and configuring Windows Servers (2012, 2016, 2019).

• Proven experience in Microsoft Cloud environments (Microsoft 365, Azure).

• Practical experience with LAN, WAN, and VPN technologies.

• Hands-on experience with video conferencing tools and software.

• Familiarity with scripting languages (e.g., PowerShell, VB).

• Proficient in Microsoft Cloud Technology configuration, maintenance, and troubleshooting.

• Familiarity with video conferencing software and tools.

• Basic knowledge of scripting languages like Powershell and VB.

• Understanding of network principles and monitoring tools.

• Awareness of cloud-managed network vendors and backup software concepts.

• Knowledge of antivirus products and Mobile Device Management.

• Familiarity with VoIP Technologies and collaborative workspace technologies.

• Commitment to delivering superior customer experiences.

• Strong communication skills, capable of resolving conflicts and building positive relationships.

• Independent problem-solving and decision-making skills.

• Ability to connect individual tasks with broader company objectives.

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

Our team

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Intelligent Workspace team, who support each other working collaboratively across locations. The Mobility Services team helps companies by supporting their environments day to day and recommending best practices to follow and implement. The team designs, builds and supports solutions end to end allowing our customers to switch to modern managed solutions and support them along the way in conjunction with other Datacom groups

About the Role

Join us in this key Senior Mobility Engineer role where you will manage the day-to-day operations our client's EMM systems. You will problem-solve technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative. As a Senior Mobility Engineer you will lead and manage the day-to-day operations of the Customers EMM systems with minimal direction; and you will have a focus on ensuring an exceptional customer experience to Datacom’s EMM customer base

*** This role requires Australian Citizenship and Eligibility to obtain a NV1 Clearance ***

What you’ll do

As Senior Mobility Engineer, you will be responsible for but not limited to:

• Escalation point of contact for customers and team members
• Using tools and processes to deliver services to customers in accordance with SLAs
• Creation of design documents (HLD, DDD and LLD)
• Build customer environment using Microsoft Endpoint Manager (Intune)
• Build customer environment using VMware WS1
• Provide technical leadership for major incidents
• Ensure all tickets are up to date with detailed descriptions of actions taken and information in a timely manner
• Ensure all systems are built to agreed processes and design (e.g. Build guides)

• Identification of inefficient procedures or processes and suggesting improvements for implementation

• Provide governance to all implementations and changes affecting iOS and Android OS devices
• Provide governance to all implementations and changes affecting the Google Chrome OS device environment
• Configure Apple Business Manager (VPP, ADE and MDM Servers)
• Assume the role of technical leader or design engineer in deployment/refresh projects as required.
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g. Change/release)

• Complete time recording processes for work performed as required
• Document Risks and Issues in the technologies supported, this includes product lifecycle, support, and licensing
• Assist with, and drive the identification and implementation of shift left initiatives

• Daily checks and monitoring – as required
• Monthly reports - Provide data and analysis of the data as requested
• Documentation – Provide and maintain documentation of systems and services
• Provide Regular and relevant updates to the records of Support and Problem Management processes

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following:

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings
• Operational support of customer systems including proactive monitoring of systems, assisting with incident resolution, performing standard and non-standard changes
• Creating efficiencies to enhance our ability to support the customers environment.
• Provide device support to meet customer demands for the resolution of incidents, problems and change service requests as well as business improvement initiatives
• Efficient and effective use of the call management system(s) for assigned customers
• Be available to travel to Datacom office, customer sites, and conferences when required
• Validate and assist in the maintenance of the customer’s risk and issues registers
  

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Datacom Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Liaise directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate proactive ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence
• Provide constructive feedback to improve team and corporate capability
• Proactive open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environment
• Manging workloads to allow warm handover to BAU when required for project engagements
• Produce accurate, concise, and timely reports as required

Training and Development

Commitment to personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team
• Provide "on-the-job" training, guidance, and assistance to less experienced Datacom staff to ensure overall competence in the company continually improves
• Take responsibility for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

Why we are different

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third-party data, and then provide customers with smart home technology to help protect their homes.

Honey took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million, led by RACQ, AGL, Mirvac, Metricon and many other industry-leading Australian companies. And we are growing fast.

What you’ll be doing in this role

• Be part of our forward-thinking and passionate Product & Design team, working closely with your triad and our top-notch engineers to design and deliver product experiences.
• Use research and data to inform your design decisions, including business insights, competitor reviews, user and stakeholder interviews and surveys.
• Create design concepts, prototype solutions and set the vision for new products and services. 
• Share your work and collaborate closely with the Product Design team to receive constructive feedback and refine your designs.
• Work within our design system and ensure it evolves to keep up with the pace we move at and our expectations of consistency and quality.
• Collaborate with team members across the company, from customer support and partnerships team through to growth to help create leading experiences for our customers

You’re probably a match if

• You have 2+ years of experience in Graphic Design, User Interface (UI) and User Experience (UX) Design.
• You have a portfolio demonstrating your visual design skills and design thinking experience where you have previously contributed to shipping UX/UI design for digital products.
• You have exceptional UI design skills and love to create intuitive visual designs that elevate our product experience and digital brand. You also have an understanding of web standards, user experience, and a passion for simplicity.
• You have a passion for Graphic Design and love creating print collateral such as publications, promotional materials, and user manuals.
• You have experience designing illustrations and animations to bring your visual design to life and add delight to your user experiences.
• You value working proactively, independently and transparently and are open to educating others.

What Honey can offer you

• Direct impact – see the direct impact of your work on customer satisfaction (4.8 star Google reviews) and Honey’s growth. 
• Diverse work – being part of a small team means having the opportunity to work on all things design: from front-of-house experiences (e.g. digital sign-up flow, claims and policy management, in-person home maintenance visits) to back-of-house design (e.g. CX agent experience, investor pitches, and strategic design work with our partners who are top-tier brands in Australia). 
• Creative freedom and autonomy – shape Design at Honey, run your own design process and strategically inform our product roadmap and company-wide decisions.
• Customer-first mindset – Customer experience is a strategic differentiator for Honey. From Design and Engineering through to Customer Support and Compliance, all our teams place customers at the center of their day-to-day work and decision-making.
• Rapid Iteration – you’ll be collaborating in cross-functional teams, seeing your work in the customer’s hands quickly and learning from it fast and iterating.
• Learning opportunities – rediscover and leverage existing skills, and develop new capabilities.
• Entrepreneurial experience – Honey has experienced leadership that have come from large organisations, making Honey a top-run company where employees can strive.
• Social stimulation - We’re a social bunch and enjoy making the most of our time together. Our peer-led Culture Club arranges monthly lunches as well as big-bash events to celebrate such occasions such as Harmony Day, Oktoberfest and a pretty epic End of Year party.

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.  

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time. 
 

Today, we are proud to share we’ve served over 20 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.  

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.  

To date, we have raised over $60M in funding from our venture fund investments and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.  

Are you ready to shake things up and give pets the life they deserve? Come join our pack! 

Our Mission 

 
The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.   

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.  

Our mission is to double the average lifespan of dogs and cats by 2050. When we can share a full life with our pets, we've done our job. 

Who you are?  

You are a hands-on marketer currently working client-side or at an agency. You have experience in several marketing disciplines such as brand, events and PR. In this role, you will have the opportunity to build Lyka’s consumer/industry trade show and events strategy. You will also assist in the implementation of the brand strategy. The role works closely with Lyka’s in-house creative team as well as cross-functional teams such as R&D and Product.  If you have a growth mindset and love the implementation process this role could be a great fit for you. 

What you will do?

• Drive the implementation of the brand strategy, including liaising with internal teams and external agencies or stakeholders 

• Identify and seek out unique PR opportunities to get which may include writing press releases and gathering information from various areas of the business. This includes but is not limited to applying for relevant product, business and people awards 
• Taking ownership of discrete brand related projects with support from our Senior Brand Marketing Manager and Head of Marketing 
• Build Lyka’s brand activations and trade show strategy including execution of the strategy and cross-functional project management of relevant projects 
• Live and work in accordance with Lyka’s values and principles at the workplace  

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)  

• Ability to be hands on with brand measurement and analytics  

• Managing cost and understanding impact on the bottom line 

• Project management experience – examples of managing and lead project  
• Budget management -  basic level of budgeting 
• PR campaign experience  
• Hands-on event management

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet wellness company and we’re always looking at ways for us improve sustainability practices. 
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave, alongside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne and offer a working from home allowance for your home set-up.   
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!  

We are committed to building inclusive and diverse teams   

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. 

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As a Product Manager in our Payments and Schemes team, you will be responsible for the strategy, development, management and optimisation of the PayID portfolio of Business Payments product currently in market.

As the business owner for the products/services within your portfolio you are responsible for developing action plans and identifying key initiatives to drive adoption and take up of the products/services and identifying opportunities for optimising performance and product enhancements.

This is what you’d be required to do:

• Work closely with the wider Business Payments team to develop a longer-term product roadmap incorporating future product development and enhancements.
• Be accountable for execution of product strategies, action plans and product key performance metrics.
• Support the development of go to market strategies for the Business Payments product portfolio.
• Collaborate with AP+ members to drive adoption and usage of Business Payment products and in-market product optimisation including identification of best practices.
• Collaborate with wider AP+ organisation to explore and execute on opportunities to integrate AP+ capabilities across the Business Payments product portfolio.
• Input to pricing strategy/ies for the Business Payments product portfolio.

We’d love to hear from you if you have;

• Robust experience in product management/product strategy/ stakeholder management roles within the payments industry.
• Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments.
• Experience analysing product/marketing data and customer insights.
• Demonstrated experience analysing and interpreting product, market and financial information.
• Excellent stakeholder management & communication skills.
• Ability to translate strategy into operational and tactical activities, assess progress and adapts tactics and plans accordingly.
• Proactively solves problems to effect change, makes informed decisions and takes responsibility.
• Strong business acumen – commercial, pricing, competitor analysis.

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not working with Recruitment Agencies for this role.

Are you an influential quant researcher who wants to make a real difference for clients and deliver actionable insights, backed by frameworks, behavioural science and marketing? Join us and make an impact.

ABOUT TRA
TRA is an insights agency based in New Zealand, Sydney, and Melbourne. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

Bringing together the best of both worlds for ambitious and strategic minds, we offer the excitement of being part of a fast-growing start-up innovating the research market, while supported by the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Sydney as a quantitative Consultant or Senior Consultant and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will use your expertise to design, manage, and report on projects that make a real difference.

Responsible for delivering projects end to end, you will work with a diverse range of clients and to deliver meaningful insights that truly make waves.

With your excellent quantitative research skills and amazing analysis skills, you'll tackle projects like a pro. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU
You hold a university degree in your area of expertise. With 2-4 years of experience in a similar role within an agency or commercial environment, you've honed your skills in qualitative research. You have fine-tuned expertise in quantitative research, marketing, psychology or social science fields. 

You have a track record of executing projects with ease, backed by solid analytical abilities. You're not afraid to think outside the box and explore new ideas, using your creativity and innovation to solve complex challenges with our clients.

As an up-and-coming leader, you excel at collaborating with your team, mentoring others, and guiding clients to success.

Goal orientated and hungry, you are excited to join a team that has big ambitions, growing quickly, and you are keen to muck in and work alongside a highly collaborative, supportive and high performing team.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Sydney team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

Our flexible working policy, TRA Flex, gives you the freedom to choose when and where you work.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Surry Hills – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

And of course, the competitive salary package underpins the experience.

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you

**Please note:
As we enter the holiday season, our office will be temporarily closed until Monday 8th January 2024. We appreciate your patience and look forward to providing you with an update on your application upon our return.
Happy holidays!

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Sydney Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

The Group

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds. Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About the Role

We are seeking a Marine Operations Manager to join our business in Broome, WA. Reporting to the General Manager, this is a key leadership role responsible for the overall marine operations and delivery, including vessel maintenance of Horizontal Falls marine assets.

Key responsibilities include:

• Setting, delivering, and implementing operating plans for the marine operations and maximising the opportunities to achieve the budget and priority targets including continuous improvement, cost management, guest experience and operational excellence
• Providing strategic advice and recommendations for marine operations to the General Manager
• Driving a high-performance culture through delegating, mentoring, and overseeing the work performance of direct reports
• Ownership of marine operating procedures and best practice, driving the safety culture and always ensuring safety, risk and compliance is first class
• Planning and managing service, maintenance and repair programs that continually improve the efficiency, reliability, and presentation of the marine assets including vessels and pontoons to enhance the guest experience
• Actively managing all maintenance related contractors/third party providers – negotiations of pricing, service level agreements, volumes, and contracts
• Ensuring compliance with AMSA, DBCA and other regulatory bodies is maintained

About You

You will be an accomplished operational leader with sound commercial and financial acumen. You will have a proactive and solutions focused approach with a ‘can-do’ attitude to achieve the best outcome for business operations.

Ideally you will have experience in a similar role with exposure to or an understanding of the travel and tourism industry. Trade qualifications as a Vessel Master and/or Marine Engineer or sound knowledge will be beneficial.

This role works closely with our Operations Managers focused on our land and air based operations, along with our dedicated Marine WHS and Group Engineering team to ensure the success and efficiency of the business. This is an incredible and rare opportunity to work with some of the industries best in a dynamic, growing tourism business.

What We Offer

An attractive salary, relocation support and accommodation assistance in Broome, as well as:

• Generous discounts on Journey Beyond travel and experiences & up to 40% discount on Journey Beyond merchandise
• Employee referral policy payments
• Study Assistance opportunities
• Exclusive private health partnership with MediBank
• Access to leading Employee Assistance Program (EAP) providers

If this sounds like the opportunity you have been waiting for, we look forward to hearing from you.

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

About us

At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables through to machine learning, PowerPoint automation to online dashboards.

Our Engineering team is at the heart of this mission, and we need YOU.

We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 95 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.

We have recently won 1st place in the Great Places to Work, Best Tech Companies List 2023 ANZ for small employers and we are proud to be certified as a Great Place to Work for the second year in a row.

Displayr is pleased to partner with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for wome

What you'll be doing

• Working with Product and Architects to take business needs and design/architect technical solutions.
• Working with your team to support other engineers by providing technical advice and creative problem solving
• Identifying bugs, capturing information, and following internal processes (JIRA) to solve problems, and reduce technical debt
• Lead by example by creating clean, high-quality code that is well thought out and documented.
• Share your knowledge with others through mentoring and collaboration
• Updating Confluence and OneNote with improvements and changes to processes.
• Peer reviewing your colleagues' code and providing feedback.
• Working with QA to test new code and product features before UAT and final approval.
• Supporting the engineering team with software releases.
• Following Agile and Scrum frameworks.

About you

• You have at least 5 years of solid development experience.
• Previous experience working with Data or with a SaaS platform is preferred.
• You have a Degree in Computer Science or Computer Software.
• You deeply understand the platforms and libraries you use.
• Your CV is full of achievements you are proud of.
• You are concise, clear, and courteous in your communication.
• You are curious and innovative.
• You take calculated risks and are not afraid of failure.

Our tech stack

• Front-end: TypeScript/JavaScript/React.
• Back-end: C#, SQL.
• Supporting systems: C#, Python, R, Rust, Node.js.
• Platforms: Azure, AWS, Kubernetes.

Why Displayr?

• Competitive base salary.
• Share options in the business (join a fast-growing company in its early stages).
• 14 weeks of paid parental leave.
• Relaxed workplace and culture.
• Flexible working hours.
• Full-time or part-time roles available.
• $2000 Learning allowance to help you grow your skills.
• Employee Assistance Program.
• Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.

We believe that a workplace that welcomes a variety of perspectives, experiences and backgrounds is important and will only push us to be better. We never discriminate on the basis of gender, age, ethnic background, disability status, religion, or sexual orientation.

We are looking for a Rehabilitation Consultant to join our team around Sydney on a full-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

Why work with WFA?

• Career and Professional Development linked to your profession
• A training academy to keep your skills sharp and reach all CPD requirements
• Opportunities to work in over 80 locations in Australia
• Ongoing flexible working arrangements – you’ll be equipped to manage your own time
• Professional Development study options
• Paid Parental leave
• Assistance with CPD requirements
• Financial Incentive programs to reward you for your hard work

About the role

As a Rehabilitation Consultant you will play a vital role in the provision of workplace rehabilitation services to help build better lives through work and health. As part of the team you’ll support people to get well and working.

As a valued team member, your responsibilities will include:

• Undertake Activities of Daily Living (ADL) Assessments, prepare and manage ADL Upgrading plans
• Undertake worksite, functional, ergonomic, equipment and home assessments
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist our clients to return to the workforce

Our OT Graduate Program

• Open to OT students completing studies in 2023/2024
• Part-time employment as a Rehabilitation Assistant with flexible hours whilst you complete your 2022 studies and registration
• Fast-track into WorkFocus Australia’s graduate program, which provides a strong grounding in OT practice in your first 12 months, with weekly supervision with one of our experienced OT Leaders
• Tailored graduate program plan designed around your career goals, with exposure across Workplace Rehabilitation, Early Intervention, Prevention, Community and Wellness training and caseloads
• Full-time employment with WorkFocus Australia as an Occupational Therapist at one of our offices nation-wide after successful completion of the graduate program

Join Oaks Sydney Hyde Park Suites and Oaks Sydney Goldsbrough Suites as a full-time Night Duty Manager.

Salary: $63,912.50 per year + Super + Company Benefits!

Responsibilities include:

• Assist in the development and training of Guest Service Agents;
• Ensure that all daily tasks are completed accurately and in a timely manner;
• Conducting guest arrivals and departures;
• Confidently providing personalised, attentive guest service, including pre-empting the guest's requirements;
• Imparting your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
• Ensuring guest queries and complaints are handled efficiently and effectively;
• Maintaining accurate guest accounts, adhering to strict confidentiality policies and procedures;
• Finalizing guest accounts, including cash handling;
• Assisting in general administration duties in the Front Office department and general duties across the Housekeeping & Maintenance departments as required

Join our dynamic team as the Director of Sales and Account Management, where you'll play a pivotal role in sculpting and expanding our high-performing Account Executive and Strategic Client Executive Team (Account Management Team).

Your mission? Ensure not only that our company goals are met, but that your team soars to new heights while we scale operations.

What you'll do:

• Take the reins of the APAC sales team, guiding Account Executives and Strategic Client Executives from demo to close in the APAC region, crafting net new revenue opportunities for new account acquisition, renewals, upsell, and cross-sell motions.
• Define robust strategies for various business verticals, complete with clear deliverables, KPIs, and pathways to drive outstanding business outcomes.
• Cultivate positive and influential relationships with your direct reports, shaping a team that's not just productive but inspired.
• Amplifying our brand recognition and mindshare at all levels, while passionately evangelizing our solution and showcasing success stories as a brand ambassador.
• Navigate the sales landscape with precision, forecasting, measuring, and reporting results through the strategic use of Salesforce.
• Ensure every facet of business development has the ideal resources for peak efficiency and keep your team motivated and engaged in their pursuit of excellence.
• Proactively identify and mitigate sales pipeline risks, using your foresight to keep our momentum unstoppable.
• Serve as the authentic voice of the customer, collecting feedback to fuel continuous improvement across the business.
• Lead impactful sales forecasting and strategy discussions with business leadership, charting a course for future success.
• Play a pivotal role in the exciting hiring and onboarding process of new sales team members.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time