We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Housekeeping Supervisor, you will:

• Prepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required
• Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping department
• Be accountable to the Head of Department for maintaining the productivity of the department, within the budgetary guidelines
• Coordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
• Conduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
• Provide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
• Assist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and understanding visa condition and working rights
• Assist in the recruitment and selection of Team Members for the department, when required
• Organise skill training for housekeeping team members in conjunction with the Talent and Culture
• Implement strategies to increase the productivity and morale within the department in conjunction with the head of department
• Communicate with all departments in the property to ensure a smooth flow of work
• Prepare accurate reports as required by the head of department
• Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
• Assist in controlling of all housekeeping inventory, including chemicals, linen and supplies
• Assist in controlling of all housekeeping team member uniforms, ensuring adequate supplies are available
• React professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Executive Housekeeper is informed
• Recommend strategies to improve Guest comfort / experience
• Daily check and maintain team members grooming standards 
• Liaise closely with the Front Office Manager and the Maintenance Manager / department to ensure a quick change over of rooms
• Liaises with outside contractors with regard to laundry and cleaning material services in the absence of the Executive Housekeeper
• Participate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
• Conducts timely performance development appraisals for housekeeping team members 
• Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
• Be trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure 
• Ensure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Ensure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required

Do you enjoy creating a memorable guest experience?  Join our team today as a Bar Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Bar Supervisor, you will:

• To ensure that all responsible service of alcohol procedures are practiced at all times 
• Greets guests and escorts them to tables
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Members time records
• Supervises all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Greet all guests and escort them to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs
• Monitor & maintain a beverage cost of no more than 30%

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Café or Restaurant Supervisor you will:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. 
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions. 
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard 
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Café or Restaurant Supervisor you will:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. 
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions. 
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard 
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

Are you a strong leader with previous maintenance or engineering experience within a strata/ MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across a range of regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Maintenance Manager, you will:

• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards. 
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines 
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals 
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:

• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards. 
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines 
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals 
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

Do you thrive in the kitchen?  We are hiring for multiple chef roles to share their creative flair with our kitchen team. We currently have positions available for Demi Chef, Chef de Partie, and Head Chef.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Demi Chef, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency. 
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times. 
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service. 
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency. 
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times. 
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control 
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service. 
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team. 
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials 
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary. 
• Ensures completion of daily mise-en-place lists. 
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

We are looking to appoint a Front Office Supervisor at our beautiful Oaks Sunshine Coast Oasis Resort on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

Join a dynamic team as a Paediatric Physiotherapist on the beautiful Sunshine Coast. We are seeking a passionate and experienced full time Physiotherapist. The successful candidate will have a minimum of 2 years' experience in paediatric physiotherapy, with a strong commitment to supporting neurodiverse and typically developing children.

Our client is a leading provider of therapies for children and adolescents, focusing on a range of services including occupational therapy, speech therapy, psychology, physiotherapy, and dietetics. Our inclusive group programs, featuring activities like dance, drama, cheerleading, gymnastics, tennis, yoga, martial arts, and more, set us apart in the field.

Responsibilities:

• Developing, implementing, and monitoring treatment programs, with the potential for interdisciplinary and joint sessions.

• Collaborating with clients, families, and external supports to ensure sustained progress beyond therapy sessions.
• Providing high-quality patient care, including accurate and informative reporting to external stakeholders with client consent (e.g., NDIS, paediatricians).
• Developing and leading group programs, contributing to our diverse range of activities.

Location:

Living in Sunshine Coast offers endless outdoor activities. With its stunning beaches, hiking trails, and national parks, you can enjoy a healthy and active lifestyle.

The region boasts a warm and sunny climate and is known for its laid-back and friendly community.

The area is also home to excellent schools, housing options and cultural scene, with numerous galleries, theatres, music festivals and outdoor markets providing ample opportunities for entertainment and enrichment.

With its close proximity to Brisbane, living in Sunshine Coast provides the perfect balance between a relaxed coastal lifestyle and access to city amenities and opportunities.

• A degree in physiotherapy and a minimum of 2 years' experience in paediatrics.

• Current registration with AHPRA.

• Excellent communication and time-management skills.
• A driver's license and own transport (travel expenses reimbursed).
• Experience in supporting young people with physical and neurological conditions, as well as developmental delays.

• A current Working with Children check or willingness to obtain.

• Professional indemnity and liability insurance.

• Current membership with the Australian Physiotherapy Association, preferably with the Paediatric Group.

• National Police Certificate (NPC)

• Caseloads and rosters designed to maximize work-life balance, with dedicated time for administrative tasks.

• Generous staff professional development budget of $1,500 p.a.

• Join a team that encourages and supports your professional development, providing opportunities for learning and growth.

• Be part of a workplace that prioritises inclusivity, ensuring that everyone feels supported and valued in their journey.

If you would like more information about this role, please reach out to Anna at [email protected]

We want a collaborative + caring + quirky Food and Beverage Supervisor to join our diverse team on a full-time basis. We see this person as being an experienced food and beverage professional; able to assist with day to day operations; willing to coach the team to ensure the delivery of best value quality service; and contribute to a collaborative and caring working environment. 

In addition, we need someone with:

• The flexibility to work a variety of hours, including nights, weekends and holidays (but if you can't work all the above, please still apply)
• Previous experience in a supervisory or management role
• A commitment to being both team + guest obsessed. 

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Sunshine Coast. 

As a Customer Experience Agent and Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:

• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer 
• Inspecting and recording vehicle damage 
• Delivering vehicles between sites 
• Maintaining a clean and safe working area 

In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!