Description
Lend direction as well as a caring attitude. Bring a smile and your vital knowledge to everyone every day. Brighten prospects for patients and your career.

Here is your opportunity to make profound connections that make all the difference. As the global leader in dialysis healthcare we know what it takes to create strong bonds among patients their families and our team members-and why it matters. Within this positive environment those in our care can achieve better outcomes-and professionals can achieve their most important objectives.

 
Why Join the Fresenius Team?

Passion. Dedication. Knowledge. Motivation. Experience. These are the impressive qualities you'll find in the Fresenius Leadership Team. Our strength in the North American market and extensive global network provide our employees with the best of both worlds-the friendliness of a local organization and the stability of a worldwide organization-for diverse experiences and challenging career opportunities. When you join the Fresenius Medical Care team you'll be welcomed into a company that is built on the philosophy that our employees are our most important asset. Our career advantages include the following: 

• Fresenius Medical Care is the nation's largest provider of renal care meeting the needs of more than 135 000 patients at 1 800 clinics throughout the country.
• Our well-established trusted organization fosters a spirit of camaraderie emphasizing friendly collaboration professional support and career development.
• Superior training UltraCare® quality control and certification procedures ensure your potential to succeed and advance as a professional.
• Competitive compensation and exceptional benefits.
• Outstanding tuition reimbursement program.
• Recognized among Fortune's World's Most Admired Companies in 2011.
• National Safety Award from CNA insurance companies for 11 consecutive years.

Opportunities to give back by participating in philanthropy and community outreach programs.
 

Staff Registered Nurse

This is an exceptional opportunity to succeed with a premier healthcare organization. As a key member of our hemodialysis team this professional will manage our Patient Care Technicians in providing safe effective delivery of chronic hemodialysis therapy. Delegating tasks training and monitoring all direct-patient staff including LVNs/LPNs and Dialysis Assistants this individual will assess care needs and develop assignments.

PURPOSE AND SCOPE:

Functions as part of the hemodialysis health care team as a Staff Registered Nurse to ensure provision of quality patient care on a daily basis in accordance with FMS policies procedures and training. Supports the FMCNA's mission vision values and customer service philosophy.  Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Enhancement Goals (QEP).  Adheres to all requirements of the FMCNA Compliance Program and FMS patient care and administrative policies.

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:

• Responsible for driving the FMS culture though values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner. 

PRINCIPAL RESPONSIBILITIES AND DUTIES

STAFF RELATED:

• Directs Patient Care Technician's provision of safe and effective delivery of chronic hemodialysis therapy to patients in compliance with standards outlined in the facility policy procedure manuals as well as regulations set forth by the corporation state and federal agencies.
• Delegates tasks to all direct patient care staff including but not limited to LVN/LPNs Patient Care Technicians and Dialysis Assistants.  
• Assesses daily patient care needs and develops appropriate patient care assignments.
• Routinely monitors patient care staff for appropriate techniques and adherence to facility policy and procedures.
• Participates in staff training and orientation of new staff as assigned
• Participates in all required staff meetings as scheduled.

PATIENT RELATED:

Education:

• Ensures educational needs of patients and family are met regarding End Stage Renal Disease (ESRD).
• Provides ongoing education to patients regarding their renal disease vascular access and dialysis therapy and other related health conditions.
• Discusses with patient and records education related to diet/fluid and medication compliance. 
• Provides patient specific detailed education regarding adequacy measures where applicable - Online Clearance Monitoring (OLC) Adequacy Monitoring Program (AMP) Urea Kinetic Modeling (UKM).
• Ensures transplant awareness modality awareness and drive catheter reduction. 
• Educates patients regarding laboratory values and the relationship to adequate dialysis therapy compliance with treatment schedule medications and fluid.

Dialysis Treatment:

• Provides safe and effective delivery of care to patients with ESRD.
• Accurately implements treatment prescriptions including Sodium (Na) modeling prescription and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy as indicated.
• Assesses patients' response to hemodialysis treatment therapy making appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician. Communicates problems or concerns to the Team Leader or physician.
• Identifies and communicates patient related issues to Team Leader or physician.
• Initiates Initial and Annual Nursing Assessment and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures.
• Actively participates in the pre evaluation initiation monitoring termination access homeostasis and post evaluation of patients receiving hemodialysis treatment therapy according to established FMC procedures.
• Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified by OLC/AMP yellow lights.
• Provides supervises (if applicable) and monitors hemodialysis access care according to established procedures.
• Implements administers monitors and documents patient's response to prescribed interdialytic transfusions including appropriate notification of adverse reactions to physician and appropriate blood supplier.
• Ensures accurate and complete documentation by Patient Care Technician on the Hemodialysis Treatment Sheet.

Laboratory-related:

• Reviews transcribes and enters physician lab orders accurately into the Medical Information System.
• Ensures appropriate preparation of lab requisitions for Spectra or alternate lab.
• Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples.
• Identifies and ensures appropriate follow-through regarding missed labs and specimens reported to be insufficient according to company policies and procedures.
• Ensures all specimens are appropriately packaged according to Department of Transportation (DOT) policies and procedures relating to shipment of blood or body fluid specimens and potentially hazardous material.
• Ensures that all labs are directed and delivered to appropriate labs.
• Reports alert/panic and abnormal labs results to appropriate physician.
• Ensures lab results are forwarded to physicians as requested.

General duties:

• Enforces all company approved polices and procedures as well as regulations set forth by state and federal agencies and departments.
• Maintains overall shift operation in a safe efficient and effective manner.
• Act as a resource for other staff members.
• Routinely meets with the Clinical Manager to discuss personnel and patient care status issues and information.
• Collaborate and communicate with physicians and other members of the healthcare team to interpret adjust and coordinate care provided to the patient.
• Provides assistance as needed to patients regarding prescription refills according to FMCNA Policies.
• Ensures all physician orders are transcribed and entered into the Medical Information system in a timely manner.
• Oversees all documentation of patient information.
• Maintains facility drug list for all required stock medications.
• Maintains competency with all emergency operational procedures and initiates CPR and emergency measures in the event of a cardiac and/or respiratory arrest.
• Ensures verification and availability of adequate emergency equipment.
• Ensures provision of appropriate vaccinations immunizations and annual Tuberculosis (TB) testing.
• Administers medications as prescribed or in accordance with approved algorithm(s) and documents appropriate medical justification if indicated.
• Administers PRN medications as prescribed and completes appropriate documentation of assessment of effectiveness.
• Maintains appropriate recording of controlled substances as required by law.
• Assists with the coordination of patient transportation if necessary.

MAINTENANCE/TECHNICAL:

• Ensures a clean safe and sanitary environment in the dialysis facility treatment area.
• Ensures competency in the operation of all dialysis-related equipment safely and effectively.
• Ensures all patient stations including machines and chairs are clean and free of blood and placed appropriately.
• Ensures that all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies.

MEDICAL RECORDS & DOCUMENTATION:

General

• Ensures all relevant data including physician orders lab results vital signs and treatment parameters and patient status are documented appropriately and entered into Medical Information System.
• Ensures all appropriate patient related treatment data is entered into the Medical Information System.
• Ensures all FMCNA policies regarding patient admission transfer and discharge are appropriately implemented.
• Ensures and verify accuracy of Patient Care Technician documentation.

Daily

• Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets by all patient care staff.
• Ensures that all appropriate procedures are followed regarding opening and closing procedures inclusive of monitoring that all staff and patients have safely left the premises.

Monthly

• Initiates documents and completes ongoing Continuous Quality Improvement (CQI) activities including monthly reports.
• Completes monthly nurses' progress note.
• Ensures patient medical records are complete with appropriate information documentation and identification on each page (Addressograph label is on all chart forms). 
• Reviews transplant status and follows established procedure regarding appropriate action to be taken.
• Completes patient care plans for new patients within the initial 30 days or any patients deemed unstable requiring monthly patient care plans.
• Completes any long-term programs that are due.

Annually

• Completes initial and annual Nursing History and Assessment physical. 
• Ensures completion of Annual Standing Order Review with each physician as required.

OTHER:

• Performs additional duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.  Equipment aids and/or coworkers may provide assistance.  This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move with assistance machines and equipment of up to 200 lbs. and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious diseases/materials.

EDUCATION:

• Graduate of an accredited School of Nursing.
• Current appropriate state licensure.
• Must meet the practice requirements in the state in which he or she is employed. 

EXPERIENCE AND REQUIRED SKILLS:

• Minimum of one-year medical-surgical nursing experience preferred.
• Hemodialysis experience preferred.
• ICU experience preferred.
• Successfully complete a training course in the theory and practice of hemodialysis.
• Successfully complete CPR Certification.
• Provide coverage at any or all area facilities as required by management.
• Icd-9 coding Training.
• Nurses Technical Training.
• Must meet appropriate state requirements (if any).

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• This opening is for a Customer Service / Admin Officer to join our team in Mackay

• This is a Full time, Permanent Role. The working hours for this role are 9:00 – 17:06.  

• Utilise our systems to complete administration and data entry tasks

• Manage customer and client freight queries across multiple divisions within our Mackay Depot

• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.

• Educate customers on how to use our self-service platforms effectively.

• Liaise with on site operations staff in order to resolve any customer queries or requests in a timely manner

• Data Entry of timesheet hours, rostering and payroll data into our systems and spreadsheet trackers

• Prioritise your work effectively and efficiently throughout the day and complete tasks in a timely manner

• Maintain staff, training and compliance databases where required

• Order in Uniforms and Stationery where necessary

• Manage various spreadsheet trackers, reports and other compliance documents in order to cleanse, update and maintain them on a regular basis

What you’ll bring

• A high attention to detail

• Strong Data Entry Skills

• A sense of empathy and a passion for Customer Service

• The ability to prioritise tasks efficiently

• A strong attention to safety

• Previous experience in a similar role (preferred but not mandatory)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• Team Global Express is currently seeking a HC Driver to commence immediately at our Cairns Depot (Woree QLD).

• This is a Full Time Permanent role, 7.6 hours x 5 Days a week

• Overtime will be offered in this role on a need by need basis

• Complete deliveries and pick ups promptly and according to time frames

• You must hold a current HC license (or higher). You must also be able to drive a combination of Automatic and Manual Heavy Vehicles

• Must have a safety first approach and demonstrate WHS practices and procedures consistently

• Follow and comply with company procedures, including hazard, near miss and incident reporting processes

• Restraining loads safely as well as the correct use of straps and chains where required

• Keeping trucks in a clean and maintainable condition, whilst also keeping the yard and your personal work area tidy

• Must be able to complete your own vehicle pre-start checks

• Please Note: There is no set allocation of trucks in this position

What you’ll bring

• You will hold a Current & Valid HC License or Higher

• You will be able to follow instructions and work autonomously

• You must have excellent punctuality and the ability to complete deliveries in a timely manner

• You must have Full Rights to work in Australia

• You must have a high attention towards Safety

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• Team Global Express is seeking a Van / Delivery Driver to commence immediately in Toowoomba

• This is a Full Time Permanent Role, Monday to Friday, 7.6 hours * 5 days per week

• Overtime will be offered on a need by need basis

• Complete deliveries and pick ups using our fleet of vans

• Complete deliveries promptly and according to time frames

• You must hold a current open C Class (or higher). You must be able to operate a combination of manual and automatic vehicles. 

• Must have a safety first approach and demonstrate WHS practices and procedures consistently

• Follow and comply with company procedures, including hazard, near miss and incident reporting processes

• Keeping our vans clean and in maintainable condition at all times, whilst also keeping the yard and your personal work area tidy

• Must be able to complete your own vehicle pre-start checks

• Please Note: There is no set allocation of vehicles in this position

What you’ll bring

• You will hold a Current & Valid C Class License or Higher

• You will be able to follow instructions and work autonomously

• You must have excellent punctuality and the ability to complete deliveries in a timely manner

• You must have Full Rights to work in Australia

• You must have a high attention towards Safety

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE?

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer:

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

Please note hours – M-F, 5.30am – 2.30pm. A level of flexibility may be required at times.

About the On Site Representative Role:

As an On-Site Representative, you will be responsible for coordinating the operations of the distribution fleet, that’s operating out of one of our customers premises. In addition, you’ll also be responsible for the efficient and effective coordination, loading, sorting and preparation of stock to be forwarded. You will act as the key point of contact for the customer and their stakeholders, providing them excellent customer service and managing queries.

What you’ll do (duties/responsibilities including/not limited to):

• Ensure all deliveries are collected and delivered within dedicated timeframes
• Ensure any delays or deviations are communicated as soon as possible to the customer
• Ensure all vehicles are compliant with load restraint and all or COR responsibilities
• Accurately manage pallet exchanges and transfers daily to ensure reconciliation
• Work closely with customer staff to develop efficiencies, meet KPI’s and improve customer relations
• Communicate any operational problems to the Operational Services Manager as soon as they are identified

What you’ll bring to the role:

• 2+ years experience in a similar role (as described above). You may also have had experience as a Fleet Supervisor and/or allocator, very transferrable skill-sets for this position
• Ability to multi-task, prioritise, and work in a fast-paced/pressurised environment
• Exceptional delegation skills, and the ability to communicate clearly and concisely
• A ‘continuous improvement’ mindset, with great attention to detail

An inclusive workplace, works for everyone:

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process:

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note :

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia. 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Role: Patient Services Assistant

Reports to (position): Dialysis Clinic Manager

• To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
• Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

Key Responsibilities:

• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Ensures cleanliness and neatness of patient’s environment and stock room
• Ensures cleaning of the Isolation rooms is done when required.
• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
• Serves, distributes and collects patient / visitors meals and refreshments
• Arranges patient transport from Dialysis treatment
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic 
• Monitors consumable stores and orders stock as required
• Confirms delivery of stock, checks inventory and documentation
• Performs stocktake when requested
• Maintains Clinic Manager database
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
• Orders and pack away linen
• Assist in the collection of blood samples by pathology lab, help spin blood before collection 
• Participates in Quality Improvements  activities as required by the Dialysis Clinic Manager
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).

Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

About the Role

An incredible opportunity exists to innovate, strategise and deliver new and competitive technologies and solutions for Alcoa’s Refinery of the Future (ROF) program!

As the Principal Electrical Engineer, you will play a pivotal role as an Electrical subject matter expert contributing to a major engineering project and supporting with technology development and equipment integration capabilities by:

• Providing Engineering functional leadership to the ROF Program of Works for all aspects of the Electrical Infrastructure and Power Systems (Refinery and External).

• Having full oversight of 3rd Party services (Scoping, Contract definition, Deliverables, Quality, Review and Approval) associated with Electrical infrastructure design.  

• Investigating, initiating, and evaluating emerging electrical technologies and practices for inclusion into the design and operation of Refinery of the Future.  

• Designing and engineering Power systems, multi-MW scale load modulation systems, AC to DC power systems and tie is with grid utilities up to 220kV. 

• Collaborating and interfacing with the wider Alcoa network of Electrical and Power Subject Matter Experts. 

• Delivering turnover requirements to support operational readiness for Pilot/ prototype plants and any FEED package associated with ROF. 

What’s on offer

• Career development opportunities to pursue your passion.

• An attractive remuneration package that recognises the skills and experience you will bring to the team.

• A yearly performance bonus (variable) to reward your contributions.

• Generous paid parental leave with 16 weeks for primary carer.

• Make a difference in our local communities with paid employee volunteering hours.

• Social and diversity focused engagement opportunities.

What you can bring to the role

• Tertiary qualifications in Electrical Engineering.  

• Strong engineering experience within an Electrical Management / Leadership role.

• The ability to work constructively with multiple stakeholders to achieve best results, boosting performance and opportunities for concept ideation and implementation of new technologies.

• Background in the Alumina, Mineral Processing, or similar heavy industry is considered favourable but not essential.

• Skilled in design execution, contract management, construction quality control, and commissioning support.

• A flexible work approach providing opportunity to work within a global technical community.

Application Closing Date

Friday, 29 March 2024

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-JR1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

As a leader within Alcoa, you can help fulfill our purpose and realize our vision to reinvent the aluminium industry. Be part of the team that is helping shape a better workplace with a better work-life balance and the equal opportunities that help everyone thrive. You have the power to shape things and individuals to make them better.

About the Role:

Our Wagerup Refinery is currently searching for a Senior Civil Co-ordinator / Engineer in a fulltime permanent capacity working a Monday to Friday roster. This role reports directly to the Senior Asset Integrity Consultant for the successful implementation of the site-specific civil infrastructure maintenance works program. Civil infrastructure includes concrete items including bunds, slabs, and structural supports; foundation earthworks, structural steel, chimney stacks, building structures and cladding, road pavements, train rail tracks, potable water piping, tank shells, storm water drainage and sewers.

The key strategic objectives for the role include:

• Implementation of agreed civil infrastructure maintenance program including program budget and schedule planning, scope definition/documentation, service order quotation and contract item via purchase order award with service contractors.

• Management of competitively bid maintenance contracts, including development of tender documentation, monitoring, and assessment of work scope progress against budget, quality criteria and schedule.

• Ensuring that Workmanship, Inspection and Testing Plans for maintenance works are in place.

• Ensuring progress in accordance with contract item sums (TBE, lump sum, etc.) and schedule.

• Controlling extra work items within agreed budget and schedule.

• Coordination, supervision and reporting on all items of agreed civil maintenance works, including management of work front contractors and sub-contractors.

What’s on offer:

• Career development opportunities to pursue your passion

• Monthly Leisure Day

• Benefits allowance

• Performance related bonus (variable)

• 16 weeks paid parental leave scheme

• Paid annual volunteer hours

• Social and diversity focused engagement opportunities

What you can bring to the role:

To play a part in our ongoing success we are seeking someone with:

• 5 years’ experience in engineering, maintenance and/or construction of civil infrastructure

• Tertiary qualifications of a diploma or degree in the relevant civil discipline.

• Project Management qualification or experience

• Well developed communication and organisational skills

Application Closing Date: Sunday, 24 March 2024

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

About the Location

Alcoa's Wagerup Refinery is one of the world's most environmentally and technologically advanced alumina refineries produces approximately 2.9 million metric tons of alumina each year. Located approximately 150 kilometres south of Perth, we are on the border of WA’s picturesque Peel and South West regions. Our workplace is an inclusive and respectful environment, where we embrace change, new ideas and equal opportunity to succeed. Join in and become an essential part of our purpose: to turn raw potential into real progress.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• Team Global Express is seeking an MC Driver to commence immediately in Karawatha on Brisbane’s South Side

• This is a Full Time Permanent role, 7.6 hours x 5 Days a week

• The successful candidate will be rostered on our PM Shift (9.30pm Starts) and will be eligible for a Shift Allowance

• Overtime is available and will be offered on a need by need basis

• This role will be primarily site based, to assist our Operations Teams with the Organisation of our Vehicles for Loading & Unloading Duties

• You will primarily be tasked with moving trucks around the depot in order to prepare them for Loading

• You will primarily be operating a Body Truck, however you will also be required to operate Heavy Rigid Trucks, B Doubles and Prime Movers

• You must hold a current MC license. You must also be able to drive a combination of Automatic and Manual Heavy Vehicles

• Must have a safety first approach and demonstrate WHS practices and procedures consistently

• Follow and comply with company procedures, including hazard, near miss and incident reporting processes

What you’ll bring

• You will hold a Current & Valid MC License

• You will be able to follow instructions and work autonomously

• You must have Full Rights to work in Australia

• You must have a high attention towards Safety

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• Team Global Express is seeking a HR Driver to commence immediately in Toowoomba

• This is a Full Time Permanent Role, Monday to Friday, 8.30am to 5.36pm

• Overtime will be offered on a need by need basis

• Complete deliveries and pick ups promptly and according to time frames

• You must hold a current HR license (or higher).

• Must have a safety first approach and demonstrate WHS practices and procedures consistently

• Follow and comply with company procedures, including hazard, near miss and incident reporting processes

• Restraining loads safely as well as the correct use of straps and chains where required

• Keeping trucks in a clean and maintainable condition, whilst also keeping the yard and your personal work area tidy

• Must be able to complete your own vehicle pre-start checks

• Please Note: There is no set allocation of trucks in this position

What you’ll bring

• You will hold a Current & Valid HR License or Higher

• You will be able to follow instructions and work autonomously

• You must have excellent punctuality and the ability to complete deliveries in a timely manner

• You must have Full Rights to work in Australia

• You must have a high attention towards Safety

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Us:
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au

About the Role:
As the S&OP Senior Business Analyst, you will play a pivotal role in supporting and governing group-wide demand and supply planning and forecasting models. Reporting directly to the Head of Sales and Operations Planning, you will collaborate closely with various stakeholders to ensure the delivery of key objectives and uphold a high standard of service to the sales, operations, and finance teams.

This role offers an excellent opportunity for individuals with a background in supply chain or analytics to broaden their expertise in demand and supply planning, while driving process improvements and facilitating commercial trade-off decisions.

Primary Duties & Responsibilities:

• Understand, maintain, and optimize planning models, updating calculations and creating/maintaining dashboards as needed.
• Manage stakeholders and facilitate the S&OP process across multiple teams, ensuring adherence to the timetable.
• Proactively identify and escalate risks related to planning applications.
• Follow best practice target state processes for sales and operations planning, analyzing variances to actuals.
• Facilitate the smooth transition and embedding of new models, including post-care activities such as training and user adoption.
• Create and maintain model user guides, documentation of procedural and system changes, and conduct training sessions.
• Collaborate with various business teams to establish business needs and define new data collection and analysis processes.
• Manage the delivery of a robust and transparent sales demand and operations capacity plan.
• Provide analytical, forecasting, reporting, and project support to senior management.
• Contribute to the continuous improvement agenda by identifying and leading opportunities to enhance process efficiency.
• Accountable for maintaining relevant system data to required standards, including data validity and master data.
• Maintain system parameters, configuration, and documentation.
• Review capacity limits with Operations regularly to ensure accuracy of system outputs.
• Analyze data uploads and identify issues or outliers requiring attention.
• Provide technical and educational support to planning platform users.
• Comply with security and risk protocols as directed by TGE IT policy and procedures.

About You:

To be successful in this role, we are looking for someone with the following skills and attributes:

• Strategic thinking with the ability to provide guidance and direction.
• Building strong relationships and managing change effectively.
• Strong analytical skills and the ability to manage ambiguity.
• Creativity and innovation in problem-solving.
• Advanced Excel skills.
• Understanding of modern planning tools like Anaplan, Kinaxis, or Adaptive Planning (preferable).

Desirable Qualifications & Experience:

• Tertiary qualifications preferably in information systems or numerical discipline.
• Experience with process modeling and analysis tools.
• Proven experience in process analysis and optimization.
• Ability to communicate complex ideas to non-technical audiences.
• Experience in S&OP activities and BI applications.

Why TGE:
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer:

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

Join our team and contribute to shaping the future of demand and supply planning at TGE. Apply now and embark on an exciting journey of growth and innovation!

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

This is your opportunity to shape your career through the skills and experience you bring to the role now and by training for the roles you may want in the future. Our success depends on great teams, where you can thrive and do your best work in a supportive environment.

About the Role:

A vacancy exists for the position of Mechanical (Fitter and Turner) Tradesperson, within the Maintenance team at Portland Aluminium.  Reporting to a Maintenance Supervisor, this position may be day shift or 12 hour rotating shift roster.

Our Mechanical Trades people safely perform and coordinate Mechanical maintenance work, including:

• preparation of work scopes
• isolations
• handover to and from operations
• completion of work activities
• commissioning, and
• initial running checks and alignments.

As a Mechanical Tradesperson at our Portland Smelter you will liaise with internal and external work parties to safely complete tasks to required quality and service levels.

You will optimise the performance of the process and equipment by installing, repairing, commissioning and testing equipment and components. Key to your success is the effective and efficient completion of tasks whilst upholding our environmental, health and safety standards.

Trades people utilise their skills, technical knowledge and methodologies to identify and eliminate waste, and may also direct contractors and audit work quality.

What’s on offer:

• Competitive remuneration package
• Secure, permanent and local employment without FIFO pressures
• Provision of all your work clothing, PPE and tooling
• Average working week of 36 hours
• 16 weeks parental leave scheme
• Paid annual volunteer hours
• Employee groups including the Social Club, Alcoa Women’s Network, EAGLE (Employees at Alcoa for Gay, Lesbian, bisexual and transgender Equality) and AWARE (Alcoans Working Actively for Racial-ethnic Equality)

What can you bring to the role:

To play a part in our ongoing success you will:

• Mechanical - Fitter & Turner - Trade (Australian Apprenticeship, Tradesperson’s Rights Certificate or equivalent).
• Advanced skills and knowledge necessary to isolate, diagnose, analyse and rectify complex equipment related problems.
• Problem-solving is a major component of this position and an essential skill requirement, along with good communication and interpersonal skills to provide technical advice and direction.
• High levels of initiative and the ability to work both independently and as part of a team.
• Previous experience in heavy manufacturing / industrial or continuous production environment is considered advantageous.
• Commitment to environment, health and safety in the workplace and a willingness to participate in safety improvement initiatives is essential.

Applications close
Sunday 24th March 2024

Please note that no agency applications will be accepted at this time.

About the Location

Our Portland Smelter is a joint venture between Alcoa of Australia (55%), CITIC (22.5%) and Marubeni Aluminium Australia (22.5%). Alcoa manages the day-to-day operations at the smelter and we produce approximately 19 per cent of Australia’s total aluminium production in Portland.  We are proud of the long-standing relationships we have within our local community and are committed to supporting social and diverse causes. We embrace change and provide equal opportunities to all, where you can thrive, and do your best work in a supportive environment. Join in and shape your career, the environment and industry, with us!

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

At Alcoa, you’re an essential part of our purpose: to turn raw potential into real progress. This is an opportunity for you to bring your wealth of experience to the team and help shape the future of sustainability with world-changing innovations and low carbon technologies. You have the power to shape things to make them better.

About the Role:

We are seeking a Maintenance Planner to join our team at Portland Aluminium.

As a Planner at our Portland Smelter, you are responsible for maximising maintenance and process effectiveness and efficiency by planning all scheduled activities prior to the commencement of a job. This involves safely integrating manufacturing and financial requirements into an effective Maintenance Plan.

The Maintenance Planner strives to continuously improve productivity and work quality by anticipating and eliminating potential delays through effective planning and co-ordination. Other responsibilities include:

• Developing the weekly plan and facilitating weekly planning meetings in line with standardised Alcoa planning processes.
• Supporting the daily planning process and making information available to ensure successful work execution in a timely and effective manner as well as capturing outcomes.
• Ensuring people, parts and processes are available for maintenance activities in a timely manner.
• Contributing to maintenance efficiency and effectiveness by participating in reviews of major activities, seeking improvements, reporting on such activities and initiating action where appropriate.
• Assisting in financial budget preparation, forecasting and maintenance strategies; ensuring long-term activity schedules are accurate and up to date.

What’s on offer:

• Career development opportunities to pursue your passion
• Monthly Leisure Day
• Benefits allowance
• Performance related bonus (variable)
• 16 weeks paid parental leave scheme
• Paid annual volunteer hours
• Social and diversity focused engagement opportunities

What you can bring to the role:

To play a part in our ongoing success we are seeking someone with:

• A Mechanical (Fitting & Turning) or Electrical Trade Certificate or Degree is advantageous however applicants with planning experience will be considered.
• Strong interpersonal skills that enable you to establish relationships and communicate with ease, at all levels of the organisation.
• Dedication to environment, health and safety in the workplace and the ability to actively contribute to safety improvement initiatives.
• Excellent attention to detail, organisational and problem-solving skills.
• The ability to co-ordinate multiple project/planning initiatives within the maintenance group.
• Experience in heavy industry and the use of computer-based maintenance systems is advantageous.

Application Closing Date: Sunday 24th March 2024

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.
• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.
• Relocation maybe considered for the right candidate.

#LI-DNI

About the Location

Our Portland Smelter is a joint venture between Alcoa of Australia (55%), CITIC (22.5%) and Marubeni Aluminium Australia (22.5%). Alcoa manages the day-to-day operations at the smelter and we produce approximately 19 per cent of Australia’s total aluminium production in Portland.  We are proud of the long-standing relationships we have within our local community and are committed to supporting social and diverse causes. We embrace change and provide equal opportunities to all, where you can thrive, and do your best work in a supportive environment. Join in and shape your career, the environment and industry, with us!

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

This is your opportunity to shape your career through the skills and experience you bring to the role now and by training for the roles you may want in the future. Our success depends on great teams, where you can thrive and do your best work in a supportive environment.

About the Role:

A vacancy exists for the position of Electrical Tradesperson at Portland Aluminium. Reporting to the Maintenance Supervisor, this position may be 8 hour day shift, 10 hour day shift roster or 12 hour rotating shift roster.

Our Electrical Trades people safely perform and coordinate Electrical maintenance work, including:

• Preparation of work scopes and project activities

• Project supervision and co-ordination

• isolations

• handover to and from operations

• completion of work activities

• commissioning, and

• initial running checks.

As an Electrical Tradesperson at our Portland Smelter you will liaise with internal and external work parties to safely complete tasks to required quality and service levels.

You will optimise the performance of the process and equipment by installing, repairing, commissioning and testing equipment and components. Key to your success is the effective and efficient completion of tasks whilst upholding our environmental, health and safety standards.

Trades people utilise their skills, technical knowledge and methodologies to identify and eliminate waste, and may also direct contractors and audit work quality.

What’s on offer:

• Competitive remuneration package

• Secure, permanent and local employment without FIFO pressures

• Provision of all your work clothing, PPE and tooling

• 16 weeks parental leave scheme

• Paid annual volunteer hours

• Employee groups including the Social Club, Alcoa Women’s Network, EAGLE (Employees at Alcoa for Gay, Lesbian, bisexual and transgender Equality) and AWARE (Alcoans Working Actively for Racial-ethnic Equality)

What can you bring to the role:

To play a part in our ongoing success we are seeking someone with:

• an Electrical Trade (Australian Apprenticeship, Tradesperson’s Rights Certificate or equivalent); and an A Grade Electrical Licence.

• Advanced skills and knowledge necessary to isolate, diagnose, analyse and rectify complex equipment related problems

• Experience in PLC systems and motor control would be beneficial.

• Problem-solving is a major component of this position and an essential skill requirement, along with good communication and interpersonal skills to provide technical advice and direction to others within and outside the team.

• High levels of initiative and the ability to work both independently and as part of a team.

• Previous experience in heavy manufacturing / industrial or continuous production environment is considered advantageous.

• Commitment to environment, health and safety in the workplace and a willingness to participate in safety improvement initiatives is essential.

Applications close
Sunday 24th March 2024

#LI-DNI

About the Location

Our Portland Smelter is a joint venture between Alcoa of Australia (55%), CITIC (22.5%) and Marubeni Aluminium Australia (22.5%). Alcoa manages the day-to-day operations at the smelter and we produce approximately 19 per cent of Australia’s total aluminium production in Portland.  We are proud of the long-standing relationships we have within our local community and are committed to supporting social and diverse causes. We embrace change and provide equal opportunities to all, where you can thrive, and do your best work in a supportive environment. Join in and shape your career, the environment and industry, with us!

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• Team Global Express is seeking a HC Driver to commence immediately in Tennyson, Brisbane

• This is a Full Time Permanent role, 7.6 hours x 5 Days a week

• The successful candidate will be rostered on our PM Shift (4.30pm Starts)

• Overtime is available and will be offered on a need by need basis

• Weekend Work is also available with this role and will be offered on a need by need basis

• Complete deliveries and pick ups promptly and according to time frames

• You must hold a current HC license (or higher). You must also be able to drive a combination of Automatic and Manual Heavy Vehicles

• Must have a safety first approach and demonstrate WHS practices and procedures consistently

• Follow and comply with company procedures, including hazard, near miss and incident reporting processes

• Restraining loads safely as well as the correct use of straps and chains where required

• Keeping trucks in a clean and maintainable condition, whilst also keeping the yard and your personal work area tidy

• Must be able to complete your own vehicle pre-start checks

• Please Note: There is no set allocation of trucks in this position

What you’ll bring

• You will hold a Current & Valid HC License or Higher

• You will be able to follow instructions and work autonomously

• You must have excellent punctuality and the ability to complete deliveries in a timely manner

• You must have Full Rights to work in Australia

• You must have a high attention towards Safety

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

Global Alcoa Business System Director

As the Global Alcoa Business System Director, you will have the overarching global responsibility for Alcoa Business Systems implementation and ongoing best practice improvement to the processes. You will refine and support deployment of the Alcoa Business System (ABS) across Alcoa’s full global portfolio of operations and lead the development of Training and Development curriculum and program for Operations Process management In this role, you can help fulfill our purpose and realize our vision to reinvent the aluminum industry.

About the role

Reporting to the Vice-President Performance and planning, you will:

• Refine and support deployment of the Alcoa Business System (ABS) across Alcoa’s full global portfolio of operations
• Lead development of Training and Development curriculum and program for Operations Process management
• Refine development and maintain state of the art of the Alcoa Business System (ABS)
• Support deployment of ABS across Alcoa’s full portfolio of operations
• ABS & L&D Implementation strategy and deployment process
• Progress measurement & feedback processes of the ABS Program deployment
• Application of digital technologies to ABS & L&D
• Support Change Management Processes for Organization Transformation
• Facilitate Help chain support from other Continuous Improvement Coe’s and technical specialist areas, regional rollout of global programs as well as local contact point for regional VPs & Operations Managers

What you bring to the role

• Degree in Engineering, Science or Business is essential. Master’s degree is desirable.
• 10 years’+ experience in Technical, Business Systems, Lean leadership roles in a mining / process manufacturing environment
• Extensive knowledge of ABS/ and LEAN across at least one of Alcoa’s large manufacturing processes, with Alcoa experience highly regarded
• Extensive experience in leading change, building relationships, and working collaboratively through people without direct line authority
• A business orientation, focused on achieving appropriate balance between cost, risk, and long-term value creation
• Process understanding and analytical skills to improve operational stability and discipline.
• Evidence of coaching and mentoring skills.
• Effective communication and interpersonal skills within multi-disciplinary technical teams.

Directeur(trice) global(e) système d'affaires d'Alcoa

En tant que directeur global système d'affaires d'Alcoa, vous aurez la responsabilité globale de la mise en œuvre des systèmes d'affaires d'Alcoa et de l'amélioration continue des meilleures pratiques des processus. Vous affinerez et soutiendrez le déploiement d'Alcoa Business System (ABS) dans l'ensemble du portefeuille global d'opérations d'Alcoa et dirigerez le développement du programme de formation et de développement ainsi que du programme de gestion des processus opérationnels. Dans ce rôle, vous pouvez nous aider à atteindre notre objectif et à réaliser notre vision de réinventer l’industrie de l’aluminium.

À propos du rôle

Relevant du Vice-président Performance et planification, vous :

• Affiner et soutenir le déploiement d'Alcoa Business System (ABS) dans l'ensemble du portefeuille mondial d'opérations d'Alcoa.
• Diriger l'élaboration d'un programme de formation et de développement ainsi que d'un programme de gestion des processus opérationnels.
• Affiner le développement et maintenir l'état de l'art du Alcoa Business System (ABS)
• Soutenir le déploiement de l'ABS dans l'ensemble du portefeuille d'opérations d'Alcoa
• Stratégie de mise en œuvre et processus de déploiement ABS & L&D
• Processus de mesure des progrès et de retour d'information du déploiement du programme ABS
• Application des technologies numériques à l'ABS & L&D
• Soutenir les processus de gestion du changement pour la transformation de l'organisation
• Faciliter le support de la chaîne d'aide d'autres centres d'amélioration continue et domaines techniques spécialisés, le déploiement régional de programmes mondiaux ainsi que le point de contact local pour les vice-présidents régionaux et les responsables des opérations.

Ce que vous apportez au rôle

• Un diplôme en ingénierie, en sciences ou en commerce est essentiel. Une maîtrise est souhaitable.
• Plus de 10 ans d'expérience dans des rôles de leadership technique, de systèmes d'affaires et de Lean dans un environnement minier/de fabrication de procédés
• Connaissance approfondie de l'ABS/et du LEAN dans au moins un des principaux processus de fabrication d'Alcoa, avec une expérience d'Alcoa hautement appréciée
• Vaste expérience dans la conduite du changement, l'établissement de relations et le travail collaboratif avec des personnes sans autorité directe.
• Une orientation commerciale, axée sur l'atteinte d'un équilibre approprié entre les coûts, les risques et la création de valeur à long terme.
• Compréhension des processus et compétences analytiques pour améliorer la stabilité opérationnelle et la discipline.
• Preuve de compétences en coaching et en mentorat.
• Compétences efficaces en matière de communication et de relations interpersonnelles au sein d'équipes techniques multidisciplinaires

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We treat all people with dignity and we believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all. Come shape your career with us!

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.

As a proud equal opportunity workplace and affirmative action employer, Alcoa is dedicated to providing equal opportunities and equal access to all individuals regardless of a person’s gender, age, race, ethnicity, sexual orientation, gender identity, religion, nation of origin, disability, veteran status, language spoken or any other characteristic or status protected by the laws or regulations in the places where we operate.

If you have visited our website in search of information on U.S. employment opportunities or to apply for a position, and you require an accommodation, please contact Alcoa Recruiting via email at gssrecruiting@alcoa.com.

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!

Your work. Your world. Shape them for the better.

JOB DESCRIPTION

About Team Global Express/TGE (formerly TOLL Group):

Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider.

An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

It’s a really exciting time to be joining TGE, investment in our business is currently unprecedented as we continue to expand our portfolios.

What you’ll do as an Operations Supervisor:

As an Operations Supervisor you will be responsible for all aspects of safety, performance, and resourcing and team leadership for specified operational areas and/or operational processes. This includes overseeing all activities and resources associated with the branch to achieve agreed objectives, optimising profitability, and business efficiency with a strong customer focus, in a safe and socially acceptable manner. 

Critical to this role is the ability to plan and coordinate daily activities and hold team members to account. This position plays an important role in achieving daily KPI’s and identifying/actioning process improvements, along with engaging support from other functional leads. 

Please note hours – M-F, 5am-2pm.

Please note shift allowance payable too. Why?

Every four weeks there will be a requirement to work both a Saturday and Sunday.

What are we looking for in an Operations Supervisor? What’s important? 

• 2+ years experience in a similar role (as described above) 
• Solid Microsoft Office skills (Word, Excel etc.) 
• You're enthusiastic, motivated, show initiative and can multi-task 
• Problem-solving and commitment to continuous improvement 

Why TGE?

• Recognised by LinkedIn as being one of the top 10 Australian companies to grow your career (2023)
• Competitive salaries, 82% of our employees considered salaries competitive/high (Seek)
• Up to 14 weeks paid primary carers parental leave
• Superannuation for unpaid parental leave up to 12 months (additional 6 months for extended care)
• TGE employs 57% more females than the national average within the logistics sector
• Work180 Endorsed ‘Employer for all Women’
• Purchase of Leave options
• Novated Lease options
• Superannuation salary sacrifice options
• Uncompromising dedication to the safety of all our employees
• Staff discounts via the likes of Coles Express, G’Day Rewards, Officeworks & Hertz etc.
• Onsite/End of Trip Amenities (Parking, café, breakout rooms, showers, change rooms, lockers etc.)
• Excellent career development/advancement opportunities/free access to Skillsoft Percipio Learning
• Of the 2000+ roles we placed last year alone, 24% were filled internally
• Learning & Development, recently implemented our very own training academy
• Accredited Enterprise RTO, meaning we can deliver qualifications to our own employees 
• Employee Recognition & Rewards Programs
• We offer our staff an employee assistance program (24/7), encouraging well-being & mental health
• Nominated ‘Best Carrier’ (NORA Solution Partner Awards)
• We were the official logistics partner for FIFA’s Women’s World Cup 2023
• Supported by Allegro Funds (Australia’s largest transformation private equity firm)
• Our sector is very secure, much sought after, growing, and worth over $115 billion AUD every year
• Awarded ‘Leader within Environmental, Social & Governance (ESG)’, by the Australian Logistics Council
• Strong Corporate Social Responsibility (CSR) business model

Seeing responsibilities and competencies laid out on paper can be sometimes confronting, imposter syndrome can creep in and mess with your confidence. 

At TGE there is no such thing as the 'perfect candidate’.

Please apply if this is a role that would make you excited to come to work every day!

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About The Role

We are looking for fun, outgoing, and dedicated individuals to join our team of customer service consultants. Located at our Karawatha Contact Centre, where every interaction is an opportunity to connect with our customers. In this role, you will be responsible for handling inbound customer interactions via phone, email, and chat.

We are currently seeking to fill multiple positions on both a full-time and part-time basis. While this ad primarily targets part-time positions, we encourage applicants interested in full-time roles to apply as well.

Training will be provided to ensure your success and confidence in the role.

What You’ll Do

• Address all customer queries promptly and professionally.
• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
• Holding a conversation while managing multiple tasks is crucial in this fast-paced role.
• Educate customers on how to use our self-service platforms effectively.
• Utilise our CRM systems to accurately capture customer data and service requests.

What You’ll Bring

You're a skillful communicator with a knack for adapting your style to different customer personalities and situations. Teamwork is second nature to you, and customer service is your north star. Comfortable with technology, you're adept at solving problems on-the-fly and can effortlessly multi-task across various systems. Most importantly, confidence in navigating technology is non-negotiable for you, especially in CRM systems and Microsoft Office Suite.

Successful applicants will be invited to complete an online assessment, a crucial step in our selection process. This assessment is your chance to showcase your skills and abilities, it's a great opportunity to demonstrate your potential and align your talents with the task featured in the role.

An Inclusive Workplace, Works for Everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our Recruitment Process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things to Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia. 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

·       Competitive salary above industry standards

·       Upskilling, training, mentoring and more to support your career development journey.

·       Fun and practical employee perks and discounts

·       Inclusive parental leave policy that supports all parents & carers

·       Peer recognition awards acknowledge when you go above and beyond.

About the role

As an Operations Support Officer, you are responsible to cover all aspects of customer service/freight solutions/administration component. You are also responsible to ensure enquiries that cannot be answered during the first call are investigated and resolved quickly and effectively.

What you’ll do

·       Accurately and efficiently record all client information and record all investigations into appropriate computer systems.

·       Day to Day housekeeping of inbound freight with further attention requirements 

·       Ensure all customer enquiries are actioned and resolved to company and client satisfaction in a timely manner.

·       Communicate with clients/contact center regularly through the course of an enquiry via all platforms (salesforce, phone, email)

·       Provide feedback to the Supervisor regarding consistent service failures by sub contactors or staff drivers.

·       Assist in finding solutions to prevent recurrence of service failures.

·       Support all Admin and FSOL team members in a backup capacity!

·       Ensure enquiries are handled in a professional and prompt manner.

·        

What you’ll bring

·       Proficiency in data entry and time management.

·       Computer literacy/knowledge of MS Office computer applications

·       Excellent team player

·       Ability to resolve conflict and negotiate solutions to problems quickly.

·       Ability to handle freight – manual lifting of up to 16kgs.

·       Previous experience in the transport industry is highly advantageous.

·       Good communication skills both written and verbal and excellent telephone manner.

An inclusive workplace works for everyone.

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note. 

·       When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

·       During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

·       TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express