The Sous Chef is a key role within the kitchen brigade. Working alongside the Executive Chef/Head Chef to manage daily kitchen operations, including overseeing colleagues, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking.  The main duties of this role include:

• Supervision of kitchen in the absence of the Executive Chef/Head Chef.  Delegate duties and responsibilities to kitchen employees to ensure service demands are met. 
• Liaise with Food and Beverage outlet team members regarding the availability of menu items, additions to the menu and any relevant changes. 
• Assisting the Executive Chef /Head Chef in the preparation, costing and design of all food menus. 
• Develop new menu options based on seasonal changes and guest/customer demand. 
• Ensure strict stock rotation and minimum wastage.  Have stock control procedures implemented and maintained. 
• Works with, trains and co-ordinates the work of apprentices, cooks and stewarding team in the preparation and production of food as required. 
• Assist in the preparation of monthly reports, commenting on key performance indicators and actions taken to keep on target. 
• Ensure regular and effective communication with the sales and conferencing events team, to meet the expectations of conference and events organisers. 
• Carry out annual and mid-year appraisals with team members under your responsibility. 
• Accountable for stock ordering and inventory management, plus monthly stock takes. 

The Bar Manager at Mondrian Gold Coast is responsible for overseeing all aspects of the bar operation for a specific venue (Haven, LiTO or Haven Pool Club), ensuring the delivery of exceptional service standards, and creating an extraordinary guest experience.  The ideal candidate will have a passion for mixology, strong leadership skills, and a commitment to maintaining the luxury and sophistication that Mondrian is renowned for. 

The main duties of this role include:

Strategic Planning and Development

• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Monitor and maintain inventory levels, order supplies, and manage vendor relationships.
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 

Bar/Beverage program Development: 

• Create and maintain an innovative, comprehensive and sustainable Beverage Program in line with Brand requirements and target audiences 
• Develop solid partnership with suppliers. Source and procure quality products, ensuring a well-balanced selection that caters to a range of preferences and budgets. 
• Monitor industry trends to keep the beverage program innovative and competitive

Operational Management: 

• Oversee the setup, execution, and breakdown of Bars, ensuring all logistics are handled smoothly. 
• Coordinate with internal departments such as catering and audiovisual to ensure seamless service delivery. 
• Recruit, train, lead and support the Bars Team Members, fostering a culture of excellence and collaboration. 
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution.

The Sommelier is responsible to drive the development and execution of the hotel's beverage strategy, with a focus on elevating the guest experience through a carefully curated wine portfolio. Overseeing all aspects of financial management, including cost control, ensuring sales budgets and profit targets are consistently achieved and surpassed.

The main duties of this role include:

• Create and maintain an innovative, comprehensive and sustainable Wine Program in line with Brand requirements and target audience. 
• Develop partnership with suppliers and secure quality products. Source and procure wines from various regions, ensuring a well-balanced selection that caters to a range of preferences and budgets.  
• Monitor industry trends and emerging wine regions to keep the wine program innovative and competitive.  
• Analyse sales performance and Guest feedback to continuously refine and improve the wine selection and service. 
• Lead efforts to maximise revenue by enhancing spend per head and consistently exceeding monthly revenue goals.

The Concierge will deliver exceptional service to both hotel guests and residents of the Mondrian Hotel and Residences. This role requires strong leadership skills, a passion for hospitality, and a commitment to providing personalised experiences that enhance satisfaction for all. The main duties of your role will include:

• Provide exceptional service to hotel guests and residents, anticipating their needs and offering tailored recommendations for local dining, entertainment, and activities. 
• Manage concierge services for the residences tower, ensuring that a la carte services such as dog walking, transportation transfers, and other personalized requests are delivered efficiently and to the highest standards.
• Address and resolve guest and owner inquiries or issues promptly, ensuring a positive experience and maintaining high service quality.
• Collaborate with various hotel departments, local businesses, and service providers to facilitate guest and owner requests and enhance service offerings.

The Venue Manager is responsible for overseeing all aspects of the Venue operations within the hotel, including team management, guest service, financial performance, and adherence to health and safety standards. This role requires a strong leader with excellent organisational skills, a passion for hospitality, and a commitment to delivering high-quality dining experiences. 

• Oversee the setup, execution, and breakdown of FOH, ensuring all logistics are handled smoothly. 
• Oversee the booking process with the Host team, coordinating with internal departments such as catering, housekeeping, and audiovisual to ensure seamless service delivery. 
• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Manage daily restaurant operations, including opening and closing procedures. 
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 
• Monitor financial performance, analysing reports to track revenue, costs, and profitability in tight collaboration with the Hotel’s F&B Management. 
• Recruit, train, lead and support the FOH Team Members, fostering a culture of excellence and collaboration. 

The Pastry Sous Chef is a key role within the kitchen brigade. Working alongside the Executive Pastry Chef to manage daily kitchen operations, including overseeing colleagues, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking. Your main duties will include:

• Supervision of kitchen in the absence of the Executive Pastry Chef.  Delegate duties and responsibilities to kitchen employees to ensure service demands are met. 
• Liaise with Food and Beverage outlet team members regarding the availability of menu items, additions to the menu and any relevant changes. 
• Assisting the Executive Pastry Chef in the preparation, costing and design of all food menus. 
• Ensure strict stock rotation and minimum wastage.  Have stock control procedures implemented and maintained. 
• Works with, trains and co-ordinates the work of apprentices, cooks and stewarding team in the preparation and production of food as required. 
• Assist in the preparation of monthly reports, commenting on key performance indicators and actions taken to keep on target. 
• Ensure regular and effective communication with the sales and conferencing events team, to meet the expectations of conference and events organisers. 
• Ensures the kitchen has a presence in operational meetings and committees 

The Pool Club Manager is responsible for overseeing all aspects of Haven Pool Club operations within the hotel, including staff management, guest service, financial performance, and adherence to health and safety standards. 

Main duties include:

• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Manage daily Pool Club venue and Bar operations, including opening and closing procedures. 
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 
• Monitor financial performance, analysing reports to track revenue, costs, and profitability in collaboration with the F&B Leadership team.
• Recruit, train, lead and support the FOH Team Members, fostering a culture of excellence and collaboration. 
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution. 

Main Duties & Responsibilities:

• Lead and oversee the Front Office teams to deliver outstanding and personalised guest services, ensuring all guests receive a warm and courteous welcome. 
• Supervise and support front office teams, providing mentorship and coaching to enhance performance.  
• Act as the primary contact for guest inquiries, complaints, or special requests, handling each interaction with care and efficiency to maintain guest satisfaction.  
• Oversee daily operations, ensuring seamless coordination between Front Office, Concierge, Guest Services, Housekeeping, and other departments.   
• Support the Front Office Manager in staff training, ensuring team members are aligned with Mondrian’s values of bold creativity, fairness, and personalised service.  
• Monitor and manage Accor Live Limitless, Accor Plus and Dis-Loyalty membership programs during your shift. Ensure accurate application of membership benefits and assisting guests with any membership related inquiries or issues.   
• Monitor guest feedback and reviews, taking action to continuously improve service delivery and guest satisfaction.  

Mondrian Services Supervisor will oversee the operation of the PABX System, ensuring all guest calls, internal requests, and general inquiries are handled efficiently. You will assist with restaurant reservations, coordinate guest communication, and ensure prompt service.

Your duties will include:

• Answer and route all incoming external and internal calls in a professional and courteous manner, ensuring guest inquiries are addressed promptly
• Assist guests with restaurant bookings by managing reservations, providing information about the dining options, and confirming details with the Food & Beverage team. 
• Assist in resolving guest complaints or issues over the phone, escalating concerns to relevant departments when necessary to ensure guest satisfaction. 
• Utilise Opera Cloud, Seven Rooms and HUB OS to assist with guest check-ins, room assignments, and reservations. Update guest profiles with preferences and special requests. 
• Monitor emergency lines and coordinate communication during emergency situations, following hotel procedures and ensuring swift, effective response. 

• Support the Director of People and Culture to ensure the hotel implements its annual P&C Business Plan and Training/Development Strategy
• Support Department Heads in recruitment and assist in the recruitment process by posting job ads, screening resumes, and coordinating interviews.
• Assist with the induction and orientation of new team members following Resort guidelines where requested.  To assist new team members to feel welcomed and to be able to carry out their duties in accordance with the Brand/Service Standards and Procedures Manuals.
• Prepare and manage employee contracts and ensure all necessary documentation is completed.
• Maintain up to date file of job descriptions and person specifications for all positions in the hotel.
• Assist in the auditing of data to ensure integrity of our systems.
• Act as a point of contact for employee queries and concerns, promoting a positive work environment.
• Support the People and Culture team in handling employee relations issues, such as conflicts and grievances.
• Review all disciplinary actions to ensure applicable laws and procedures are followed. Consult with and advise Department Heads to decide on appropriate action.
• Assist in the management of industrial relations within the hotel ensuring proactive and positive communication and interaction with unions and delegates, ensure full documentation of all meetings and disciplinary actions.
• Coordinate training sessions and workshops to ensure employees are continually developing their skills.
• Organise employee engagement activities, such as town halls, team-building activities, wellness programs, and recognition initiatives in line with Ennismore requirements.
• Contribute to fostering a culture that aligns with the hotel's values and mission, ensuring all employees feel valued and motivated.
• Ensure that all team members participate in scheduled compliance training and development programs provided by Ennismore.
• Support the People and Culture team in various HR projects and initiatives.
• Ensure that all policies and procedures are up-to-date and compliant with legal standards.
• Assist in the development and communication of all policies and procedures to team members.

Store Manager |  Dan Murphy's - Newtown  | Share your passion

Dreaming big? Don’t sleep on this opportunity! We’re looking for a self motivated Store Manager who leads from the front. As one of our driven leaders you’ll share your passion with those around you and empower your team to deliver memorable experiences for our customers. At Dan’s you’ll be surrounded by knowledgeable and passionate people who will support your journey of growth (and adventure!)

The ROLE:

• Empower your team through inspiring communication and leadership
• Utilise your commercial acumen and strong strategic planning skills to drive your team to achieve budgets and KPIs
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
• Act as a role model and a visionary, creating excitement around team development, business initiatives and customer experience
• Make the best use of the extensive resources and support to help you grow as a leader and build your team through training and development

The YOU:

• YOU lead the way for your team; creating memorable customer moments is in your DNA
• YOU know how to make the team and customers feel as passionate about our product as you are
• YOU have great experience in the retail, sales or hospitality leadership world and want to join a business where you can dream big about your next career move
• YOU know how to juggle - multiple priorities that is!
• YOU have an entrepreneurial spirit and feel driven to make better happen for your career and for the careers of others

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Role:

The purpose of the Platform Manager role is to take responsibility for technical support and focusing on operational matters.   The Platform Manager, is a critical role in ensuring successful timely technical support and management of all initiatives, including ownership of problem and risk management that could affect platform performance and capacity. In addition this role is instrumental in all forms of software currency management to ensure a 'Fit for Purpose' platform is available.

Primary Accountabilities, Duties and Responsibilities:

• Technical lead in Fraud, with supporting duties for Tokenisation. 

• Collaboration with all key functions across AP+ and support other projects to ensure the impact on the various services within our network are understood. 

• Provide SME support to internal teams, FIS, Feature Space and members. 
• Manage the delivery of assigned technology initiatives / work streams / significant work activities ensuring they are aligned with priorities and delivered within agreed time, budget and quality parameters.

• Coordinate and prioritise activities across development teams, providing guidance and support to team members to ensure their understanding of requirements and support expectations. 

• Effectively prioritise, manage and communicate risks with both internal and external stakeholders with appropriate mitigation plans. 

• Contribute to the setting up and ongoing running of the new practice areas.

We'd love to hear from you if have:

• A minimum of five years working in the payments industry, with a particular focus on the card rails. 

• Quickly absorb technical concepts, juggle multiple priorities and learn new skills. 

• Experience of platform technology is required. 

• Highly proficient in systems such as ServiceNow, Jira and Confluence. 

• Proven track record of working closely with technology vendors.
• Aptitude to articulate complex technical concepts in business language. 

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

Immediate start!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

Clemenger Group Limited Retail Services is looking for motivated, adaptable, and confident merchandisers to join our National Field Team. We have merchandising opportunities available to start ASAP near you!

We are looking for someone with the ability to work and excel within a fast-paced retail environment. This is an exciting opportunity to work with a range of brands and products including beauty, gift cards, household cleaning, grocery, personal care and more, in major retailers like Coles, Priceline and Big W!

About the Role:

You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing in a variety of retail stores.

Benefits:

• Fantastic hourly rate - $31.68/hour + Super + KMs
• Family friendly flexible hours – no need to come to the office!
• Receive your roster 10 days in advance!
• Monday to Friday – no weekends!
• Work close to home
• Immediate start
• Great team culture and opportunities for career progression
• Ongoing development and training provided
• Employee Recognition Program

To be successful in this role, you’ll need:

• Fantastic communication skills to build relationships with store staff
• Attention to detail to execute tasks accurately
• Solution Orientated
• The ability to lift up to 15kg
• Valid Driver’s License and reliable vehicle
• Ability to receive Point of Sale items to home address
• Confidence in using smart devices and apps

Previous merchandising experience is preferred, but we would consider similar experience from different sectors. If you are willing to learn and have a great attitude, then you might just be what we’re looking for.

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application.

About Us

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

SIXT Australia is on the lookout for a Casual Customer Experience Agent to join the team at Gold Coast Airport (approximately 25 hours per week).

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations and organising fleet
• Maintaining a clean and safe working area

We are looking for a passionate and experienced Revenue Manager ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology.

As Revenue Manager, you will collaborate closely with Sales, Marketing and Reservations teams, including Sales, Marketing and Reservations, to optimize our revenue performance across a portfolio of 2 properties and achieve our business goals.

You will formulate and execute revenue strategies, identify market trends, and collaborate closely with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist®.

You will:

• Oversee revenue management strategies for multiple properties.
• Ensure consistent pricing and revenue strategies across all hotels.
• Conduct market analysis and performance benchmarking.
• Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Collaborate with senior management, sales, finance, and front office teams to align strategies with business goals.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. 
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotels.

Naked Wines, a global company in the consumer goods industry, is seeking a passionate and driven individual to join their team as a Customer Service Representative. As a company that is dedicated to connecting its Angels (Customers) with world-class wines made by talented winemakers, Naked Wines is changing the world, one glass at a time. We are looking for a Customer Service Agent to support us through our business.

As a Customer Service Representative, you will play a vital role in ensuring that Naked Wines' Angels have an exceptional experience. You will be responsible for assisting customers with orders, addressing inquiries and concerns, and providing general support. This position offers an exciting opportunity to engage with a diverse customer base and work in a fast-paced, dynamic environment.

Naked Wines prides itself on its commitment to excellence and providing outstanding customer service. The successful candidate will have a strong dedication to customer satisfaction, excellent communication skills, and the ability to think on their feet. If you are a wine enthusiast with a passion for making a difference and a desire to join a global company that is revolutionizing the industry, this role could be the perfect fit for you.

Responsibilities

• Serve as the primary point of contact for Naked Wines' customers, ensuring that all inquiries and concerns are addressed promptly and accurately
• Assist customers with placing orders, providing product recommendations, and resolving any issues that may arise during the ordering process
• Actively listen to customer feedback and provide appropriate solutions, while maintaining a positive and empathetic attitude
• Maintain detailed and accurate customer records, including order history, preferences, and interactions
• Collaborate with internal teams to resolve complex customer issues and ensure a seamless customer experience
• Stay up-to-date with Naked Wines' product offerings, promotions, and policies in order to provide accurate information to customers
• Identify opportunities for process improvements and provide feedback to help streamline customer service operations

• Previous experience in a customer service role, preferably in the consumer goods industry
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
• Strong problem-solving skills and the ability to handle difficult situations with empathy and professionalism
• Ability to multitask and prioritize effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in data entry and record-keeping
• Proficient in using customer service software, CRM systems, and other relevant technology tools
• Strong organizational skills and the ability to work independently with minimal supervision
• Passion for wine and a desire to learn about Naked Wines' unique business model and products

·       Competitive Salary

·       Attractive Performance based bonus plan

·       Holiday allowance

·       Company Share Plan

·       Personal Pathway Allowance- Money allocated towards training, learning and development

We embrace diversity, celebrating the unique perspectives and backgrounds that make us great. Our inclusive culture values authenticity, where everyone feels free to be themselves.

Ready to uncork new possibilities? Join us on this exciting growth journey!

Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.

We are seeking an experienced and detail-oriented IT Procurement Officer to join our team in Australia. In this role, you will be responsible for sourcing and procuring IT products and services that meet our business objectives. Your role will involve negotiating contracts, fostering strong relationships with vendors, and ensuring compliance with procurement policies. Leveraging your expertise in IT procurement, communication, and analytical skills, you will play a critical part in driving efficiency and cost-effectiveness in our procurement activities.

Responsibilities

• Conduct in-depth research to identify and source the best IT products and services that align with the company’s needs and goals.
• Negotiate pricing, terms, and contracts with vendors and suppliers to secure optimal agreements.
• Build and maintain strong relationships with vendors and suppliers to ensure reliable and efficient service delivery.
• Collaborate with internal departments to ensure IT purchases support overall business objectives and operational needs.
• Monitor and ensure all procurement activities comply with company policies, regulations, and standards.
• Track, analyze, and report on procurement activities, costs, and outcomes to ensure transparency and continuous improvement.

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Proven experience in IT procurement or supply chain management, with at least 2+ years of experience, ideally in a large and complex organization.
• Strong knowledge of IT products, services, and procurement best practices.
• Excellent communication, negotiation, and interpersonal skills in both English and Mandarin.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work collaboratively across departments and manage multiple priorities in a fast-paced environment.
• Experience with tools such as Atlassian Jira Asset Management and Confluence is highly preferred.

• Hybrid working arrangement.
• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.

Senior Sales Development Representative (Inbound Leads)

About Us
LegalVision is an industry-leading, tech-driven law firm experiencing rapid growth. We’re expanding our membership sales team and seeking experienced inbound sales professionals to join our dynamic Growth team. Our team is energetic, ambitious, and ready for you to take us to the next level.

The Opportunity
As a Senior Sales Development Representative (Senior Legal Coordinator), you’ll play a crucial role in our client acquisition process. You will:

• manage multiple inbound sales channels (email, live chat, inbound phones, and web leads)
• qualify and triage potential clients, showcasing your deep understanding of their needs and 
• book discovery meetings with our Business Development Managers
• re-engage with cool leads in our database to determine if they are now qualified and to get them booked in
• ensure our first impression is always exceptional, providing a top-tier customer experience a client would expect when engaging a 5* law firm
  

This role is perfect for a sales professional with 1-2+ years experience in an inbound sales role or fast paced client success role, and who is looking to elevate their career. For high performers, there are clear pathways for mentoring and progression into Business Development Management positions. You’ll have defined targets and a competitive base plus uncapped commission package that rewards your expertise and effort.

While you’ll bring your sales acumen, we’ll provide you with comprehensive training in Australian commercial law, empowering you to accurately identify and address our clients’ legal needs.

The Ideal Candidate

• Passion for sales: You have a proven track record of exceeding targets and a hunger to grow your professional sales career.
• A go-getter: You don’t wait to be asked or wait for the leads to come knocking. You are constantly working your pipeline, actioning things quickly and are always taking the next best action to get you closer to smashing targets and earning comms.
• Strong client service skills: You put the client first and have a reputation for following through on commitments
• Personable, resilient, and a culture champion: Your friendly, warm, and professional demeanour sets you apart. You celebrate successes and bounce back quickly from challenges
• Adaptable and tech-savvy: You’re comfortable with CRM systems and eager to embrace new technologies that enhance the sales process
• Minimum 4 days in the office

The Perks

• Fast-paced startup environment with no corporate red tape and a passionate but 
• Accelerated growth opportunities in a client-centric culture
• Collaboration with talented and energetic team members across Australia, New Zealand, and the UK
• Annual budget for external learning opportunities to further your professional development
• Generous leave policy: Up to 25 days annual leave, plus paid birthday leave, volunteering leave, and parental leave
• Regular team socials, drinks, and team lunches to foster a strong, supportive community
• Vibrant office environment in Surry Hills, conveniently located near Central Station

Apply Today
If you’re a Sales Development Representative ready to take your career to new heights in a dynamic, supportive environment, we want to hear from you! 

Applications will be reviewed on a rolling basis and we will be hiring quickly. Don’t miss out on this exciting opportunity – apply now!

We value diversity and encourage applications from candidates of all backgrounds.

Note to recruiters: We are managing this role internally. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thank you for your understanding.

Job Title: Partnerships Manager

Reports to: Senior Manager, International Growth

Basis: Full Time

Department: Australia, International Growth

Location: Sydney, Australia (Remote working with the option to work in a coworking space)

Website: www.topcashback.com.au

TopCashback is one of the world’s biggest cashback sites and we help save our members money when they shop. We have more than 20 million members globally and work with thousands of brands across the UK, US, China, Germany, France, Australia, Italy and Spain.

We’re proud of our award-winning service, recognized by numerous accolades, including the prestigious Queen’s Award for Enterprise in International Trade and six consecutive wins as ‘Cashback Site of the Year’ at the Moneyfacts Consumer Awards. At the Performance Marketing Awards, we’ve claimed titles such as Industry Choice of Publisher (six times in seven years) and Best Team in Performance Marketing (2021).

As we continue our expansion into Australia, we are seeking an ambitious, proactive Partnerships Manager to drive our growth in the region.

The Role

Are you a skilled professional in affiliate marketing looking for an exciting next step in your career? As Partnerships Manager for Australia, you will take ownership of our affiliate and partner relationships while serving as TopCashback’s local representative in the region.

This role requires a dynamic individual who thrives on building relationships, negotiating deals, and working independently, all while being supported by a global team. Your focus will be on securing competitive, market-leading cashback deals and driving revenue growth, delivering exceptional value to both our members and partners, and expanding TopCashback's presence in Australia.

At TopCashback, since we began, we have been committed to building a fair, diverse and inclusive company. We believe that diversity and nurturing a culture where we can all be our true selves at work, makes us stronger as a business. We celebrate differences and foster a fair and equal environment for us all to flourish in. After all, we spend most of our time together.

With fairness at heart, we‘re committed to being an equal-opportunity employer regardless of race, ethnicity, gender, sexuality, religion, disability, nationality, age or similar. Whoever you are, whatever walk of life you are from, we’ll welcome you to our TopCashback family.

Key Responsibilities

·        Relationship building - Develop new and strengthen existing partnerships with affiliate networks, agencies, and merchants through video calls, emails, and in-person meetings.

·        Deal Negotiation - Negotiate and source market-leading cashback deals to enhance our offering to Australian members and drive revenue growth.

·        Campaign creation - Create promotional decks and case studies to showcase the value of partnerships.

·        Campaign Coordination – Oversee end-to-end management of campaigns, including booking, setup, performance monitoring, and site placement optimisation to maximize ROI.

·        Performance Analysis - Analyse performance data to identify trends, create reports, and provide actionable insights to partners.

·        Business Development - Identify and secure new business opportunities, campaigns, and promotional ideas.

Required Skills/Attributes          

·        Industry Expertise: Minimum of 2 years experience in Affiliate Marketing, Digital Marketing, or Media roles.

·        Relationship-oriented: A good communicator who thrives on maintaining strong client relationships through video calls, emails, and in-person interactions.

·        Skilled Negotiator: Proven ability to negotiate effectively in partnership-driven roles.

·        Self Starter: Good time management skills with the ability to prioritize tasks, meet deadlines, and work independently.

·        Clear Communicator: Good written and verbal communication skills for effectively conveying information to clients and colleagues.

·        Problem Solver: Have a proactive and analytical mindset to problem solving

·        Continuous Learner: Commitment to staying updated with industry trends and best practices.

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.

Description

Elevate Your Experience: Embark on a Thrilling Journey as a Customer Experience Evaluator (CXE) with CXG! Step into the world of customer experience, and make an impact on customer service. Uncover insights, provide valuable feedback, and shape the retail landscape with us.

We are looking for Watch Enthusiasts or Collectors to participate in our projects in Sydney, Australia.

You'll utilize your keen eye for detail to assess your customer experience journey and share your opinion anonymously by filling up our online surveys. Enjoy interesting projects, flexible schedules, competitive rewards, and a chance to enhance businesses across various industries

Join us and become an essential part of improving customer experiences with the CXG community!

• Good understanding of the Watch industry.

• Passionate about Watches, and improving customer service and retail environments. Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
• You will need to be based in Sydney, Australia and can travel to the City Centre.

• This is a freelance, project-based position
• Flexible working hours
• Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Gold Coast.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

The Host Manager plays a pivotal role in curating an exceptional guest experience across multiple dining venues. This position ensures seamless management of guest reservations, welcomes and seats guests with grace, and upholds the highest standards of personalised service. Main duties include:

Reservation Management 

• Handle all reservation requests via phone, email, and online platforms.  
• Manage booking systems to ensure accurate and efficient reservation handling.  
• Coordinate with venue managers to optimize table allocation and seating arrangements.  
• Confirm reservations and send reminders to guests as needed.  

Guest Relations 

• Exceed guest’s expectation by delivering personalised and professional service to clients and guests.    
• Serve as the primary point of contact for guest inquiries and feedback.  
• Create and execute a Guest Recognition program that aims to build strong, lasting relationships with key customers, increase their satisfaction, and drive repeat business through a combination of recognition, rewards, and exceptional service.  

Leadership and People Development 

• Recruit, train, and lead the host team members and support staff, fostering a culture of excellence and collaboration.  
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution.  
• Provide ongoing support and guidance to the team, promoting professional growth and a high standard of performance.  
• Assist with training new staff on reservation and guest relations procedures.    
• Organise the host team roster, roles & responsibilities of each team member.

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Adelaide.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

About ARC’TERYX

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.​

The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way.​ Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.​

Our Benefits

• A generous team discount, not only with Arc’Teryx, but other affiliated brands with Amer Sports 
• A generous product allowance to complete the look and feel of being an Arc’Teryx team member
• Competitive remuneration and a great bonus scheme
• Access to an Employee Assistant Program to support your health & wellbeing
• Continuous on the job training, development opportunities to support your career growth
• Be part of a global business with great career pathways and opportunities across multiple brands

About the Opportunity

• Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods
• Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised
• Provide feedback and suggestions on merchandising to enhance guest experience and sales
• Collaborating with your team and leaders in an open and positive way
• Deliver best in class experience to our guests through education, service and culture
• Build a strong understanding of our products and seamlessly weave this into your guest interactions
• Be a brand ambassador and elevate the guest experience wherever possible

About You

• You have two or more (2+) years of retail sales experience
• You are passionate about delivering exceptional customer service
• You love to have fun at work, but hold yourself accountable to what is required of you
• You have outstanding verbal and written communication skills, and a deep understanding of your impact
• You are self-motivated, and enjoy problem solving
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance. 

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.