We are currently seeking an experienced and motivated Social Care Coordinator to join our team at Baw Baw views, in Moe VIC. This position is on a permanent full-time basis. We're looking for someone who has excellent communication skills, is highly organised, and has a knack for problem-solving.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

As Social Care Coordinator, you'll be responsible for overseeing the day-to-day operational matters of the social care program at their facility. The Social Care Coordinator works in conjunction with the General Manager to provide and direct social care programs which are responsive, enriching and reflective of resident needs and requirements.

Essential:

• Certificate IV Qualification in Leisure and Lifestyle or similar discipline.
• Current National Police Certificate (or ability to acquire).
• Current Drivers License.
• Proficient computer systems and information management skills.
• First Aid Certificate.
• Excellent communication and interpersonal skills.
• A genuine interest for working in aged care.
• Well-developed customer service skills.
• The ability to lead and organise the social care team and volunteers.
• An ability to communicate with a diverse range of people.

Desirable:

• Experience in the provision of complimentary therapies and recreational services.
• Demonstrated experience in dementia care.
• Experience in residential aged care.
• Knowledge of and access to community groups and community support agencies.
• The successful candidate will ideally hold a Certificate IV in leisure and lifestyle or similar discipline.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

We are putting out an Expression of Interest for a highly experienced Senior System Engineer with a strong background in Citrix to join our team in Richmond. We are exploring the recruitment of this position circa July 2024 and would like applicants to be aware of delayed timelines in reponses to applications.

As a Senior System Engineer, you will be providing platform support services to our important customers in Australia and around the region. Your expertise will be instrumental in delivering top-notch services and managing client infrastructure.

You will be part of a team that supports a large fleet of Citrix/Virtualisation technology based issues, requests that are escalated to you by the customer and service desk team.

Responsibilities

• Provide third level technical expertise and operational support for the infrastructure services related requests and issues predominantly with Citrix, Active Directory and Group Policy Management, Basic Networking, Microsoft Azure for Citrix Cloud
• Proactively engage customers to discuss strategy and tailor solutions to meet all necessary requirements.
• Be the final escalation point for such technical knowledge and expertise related enquiries and issues.
• Ensure escalations are resolved on a timely basis according to the SLA
• Lead workshops that identify trends and problems within customer environments
• Develop new solutions that improve our customer environments as value-add initiatives
• Develop permanent corrective fixes and deploy following appropriate change processes
• Document solutions and knowledge in Logicalis knowledge management system
• Mentors junior engineers to help develop their skills

Minimum of 6 years of experience in a Managed IT Services environment with the following essential skills and knowledge:

• Citrix Cloud
• ADC/NetScaler
• XenApp and Xen Desktop
• Provisioning services
• Virtual Apps and Desktops
• Share files, FsLogix
• Windows Server OS, Active Directory, Office 365 applications
• Underlying Virtualisation technologies (Azure, Vmware)

Advanced analytical and troubleshooting skills in enterprise level environments. Strong vendor management skills and understanding of SLAs.

Exposure to ITIL processes, attention to detail and have a passion and desire to develop and share knowledge

Our promise to our employees – Belong Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development and offers an environment where you can do life and work the way it works for you.

Here is how our benefits help you Belong, Grow and Thrive

• Equal Paid Parental Leave to all primary and secondary carers
• Flexible and Focus Ways of Working that means structuring the way you work that works best for you and being the partner of choice for our customers, people and the planet.  
• Diversity Equity and Inclusion Commitment which puts Inclusion as a strategic priority for Logicalis Australia – investment across Employee Resource groups, DEI Training and Mentoring that supports a workplace with a culture of accountability and zero tolerance for un-inclusive behaviours
• Investment in your Leadership and career through our Grow program. Logicalis Australia is definitely a place where we see our people as the most valued Architects of Change. Our people have moved from Help-desk to Cloud-Engineering, from Sales to Management, from Operations to Senior Leadership. People here can have an idea, make a plan, and see it through. You can enjoy genuinely impacting change and controlling you own professional success.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together! 

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our growth can be attributed to our service and continuous improvement across every area of our business – and this always starts with people. 

We would love for you to come and join our team at our Vulcan site in Dandenong South, VIC. 

What you will be responsible for: 

• Identify and pursue new business opportunities 

• Building strong relationships with existing portfolio of clients 

• Analysing industry data with up-to-date market trends 

• Preparation and presentation of sales to clients and sales department 

• Collaborating with internal stakeholders to obtain best outcomes for our clients 

• Having an in-depth understanding of Vulcan services in order to cross sell 

• Experience with B2B sales or steel manufacturing background wanting to get into sales 

• Sound communication and negotiation skills 

• Proven track record of meeting sales targets 

• Intermediate computer skills 

• Attractive salary with quarterly bonus incentive 

• Access to company car 

• Professional but relaxed company culture  

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you! 

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role. 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why) 

Datacom is a leading provider of technology services for organisations in Australia and New Zealand, generating $2 billion in annual revenue. Over the past two decades, the company has made significant investments in the development and expansion of SaaS products, catering to customer and community engagement, employee management, and operational oversight through an ERP. Notable brands under Datacom's portfolio include Datapay and Smartly in the payroll and HR space, as well as Datascape, a modern, cloud-based ERP software suite designed specifically for the unique needs of local government in Australia and New Zealand. 
 
Datascape equips councils with the tools to streamline operations, enhance efficiency, and elevate service delivery. Comprising a suite of ERP modules and standalone digital enablement tools, Datascape can be seamlessly integrated within a council's digital ecosystem, providing a flexible and tailored solution. 
 
The Datascape Director will oversee a team of 200 software and local government professionals, driving growth in customer base and revenue in alignment with long-term plans. This role encompasses product management and development, professional services, customer success, sales, and support. 
 
The company boasts a robust foundation, including market traction, strong customer advocacy, and well-established business systems and processes. This presents a unique opportunity for a candidate with SaaS expertise and an entrepreneurial mindset to steer the business towards to $50 million and beyond. The right candidate will have the opportunity to support the development and expansion of Datascape in the ANZ market with unlimited potential. 
 

What you’ll bring 

• Broad and deep understanding of software products, platform and software technology, software development, and operations.  
• Demonstrated success in strategy development and implementation and meeting objectives around growth in revenue and returns 
• Strength in financial management, with a clear understanding of the relationship between capital invested and future cash flows both from recurring software fees and project services. And ability to form and manage multi-year budgets. 
• Ability to form productive relationships and influence key prospects and customers 
• Experience in the use of research and data to inform product planning and the prioritisation of development 
• Experience driving customer acquisition through GTM strategy spanning product, marketing and sales 
• Proven track record of achieving or exceeding budgeted sales and profit objectives. 
• Experience scaling a product business beyond $50M annual revenue 
• An appreciation of the power of ecosystems and experience establishing or participating in an ecosystem or network of partnerships 
• 15+ years of General Management / Operational management experience. 
• Experience in executive leadership and managing and mentoring people and teams. 
• Strong general business acumen. 
• Ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of business trends. 

Responsibilities 

• Leading the development and execution of strategy 

• Building a culture of excellence and learning that supports our people as they build rewarding careers at Datacom 
• Building long lasting, robust customer relationships and ensures that customer relationships are carefully managed throughout all aspects of service delivery across the organisation. 
• Developing sales and marketing strategies to meet agreed performance targets within budget and timelines. 
• Developing customer success and retention strategies 
• Championing product modernisation and evolution roadmaps that align with Datacom Group strategy while meeting current and future customer requirements. 
• Advocating for evolving ways of working and cross functional collaboration with teams to implement change 
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts. 
• Maintaining awareness and knowledge of market/industry development and providing suitable interpretation to leaders and teams within the organisation. 

Culture and Benefits 

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us. 

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.