The purpose of this role will be to welcome guests and make them feel they belong in our hotel. You will do this by:  

• To greet all guests as they arrive and depart the Hotel.
• To use the Guest name at all times (once known).
• Carry guest luggage as required.
• Escort guests to rooms.
• Explain room and hotel facilities to guests and answer any questions.
• Deliver messages to guest rooms.
• Regular checks of the foyer, cleaning ashtrays and tables.
• Ensure the Foyer area, including entry/exit doors, remains clean and presentable at all times.
• To have a thorough knowledge of all facilities and operating hours in the hotel.
• Have a thorough knowledge of the hotels outlets, current events and local area.

An exciting opportunity for an experienced coordinator to join our Sales team. You will work with clients to plan and execute a range of events including conventions, gala dinners, meetings and social events. Some of the responsibilities include:

• Act as primary point of conduct for clients hosting conferences, meeting and events at the hotel.
• Coordinate and manage all event logistics, including room setup, audiovisual equipment, and catering.
• Work closely with clients to understand their specific event requirements and preferences, and provide personalized recommendations and solutions.
• Prepare detailed event orders, contracts, and invoices.
• Collaborate with various hotel departments, to ensure smooth coordination and execution of events.
• Conduct site inspections for potential clients and provide tours of event spaces, highlighting the hotel's amenities and services.
• Assist in marketing and promoting the hotel's event spaces and services through various channels, including online platforms and networking events.
• Handle any issues or concerns that may arise during events, and proactively address client needs to ensure their satisfaction.
• Maintain accurate records of all event bookings, inquiries, and client communications.
• Evaluate the success of each event and gather feedback from clients to continously improve our services and offerings.

We are seeking a highly motivated individual to join our Environmental team in Brisbane, as a key contributor to our sample receipt and dispatch operations. As a vital member of the team, you will play a crucial role in maintaining excellence in client services related to soil, water, and air sample processing.

Your key responsibilities in this role will include but are not limited to:

• Liaise with EHS and local management to ensure the safe, efficient and harmonious operation of the Brisbane EHS Sample Receipt facility.
• Liaise and work closely with Client Service Managers, Business Development Managers, Sales Teams and other stakeholders optimise service needs and be versatile with distinct customer focus.
• Agile coordination of high-quality service and meet deadlines ensuring integrity of service and ongoing relationship growth.
• Maintain records of client liaison, meetings and related activities. 
• Scope and prepare or organise quotations as required.
• Sort and identify samples on receipt, and complete and record all required sample receipt checks, including sub-sampling, labelling, storing and/or timely repacking of samples for dispatch as necessary.
• As required, drive to client sites to pick up samples, and/or carry out sampling according to approved procedures. Accurately complete sampling and site records
• Perform other duties as directed by the Project Manager.

About the role

• Oversee and deliver performance objectives by successful delivery of Sales initiatives.
• Lead and manage the Sales teams to maximise market position of the hotels on an ongoing basis.
• Work with the Portfolio Director of Revenue and Portfolio Commercial Team to achieve optimum revpar/revenue/yield results for all segments of the business.
• Develop a tactical approach to ensure the acquisition of major business opportunities.
• Conduct regular meetings with the Sales team to share key communication and drive activity.
• Review weekly forecasts and market share reports and actively participate in ensuring business levels and market share is maintained.
• Maintain existing client base to ensure business is retained by building and developing relationships.
• Participate and represent hotels at key industry / trade events.

Brisbane Times is seeking a social media producer/journalist to join the newsroom in Brisbane. 

We are looking for someone with a sharp eye for detail and fresh ideas about digital storytelling to help coordinate and distribute Brisbane Times content through current and emerging social media channels. 

The successful candidate will report to the Brisbane Times digital editor and the Nine metro mastheads’ growth content editor, and will work with another social media producer with the aim of better distributing our content, reaching new audiences and acquiring new subscribers. 

Please note, this is a 12 month fixed-term position and will include a Sunday - Thursday roster.

Day to day you will:

• Work alongside the Brisbane Times’ Digital Editor to execute social media strategy
• Write, create and publish social posts and stories
• Work to ensure the tone and balance of content is appropriate and targeted
• Help manage our fast-growing suite of social media accounts
• Help generate ideas for content geared toward distribution across social media platforms and assist in production
• Track and meet follower and engagement goals for social platforms 
• Use analytics to make informed strategic decisions
• Become an expert on the competitive landscape
• Identify emerging growth tactics and trends

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

• Assist in the management of the day to day operation of Concierge, Porter and Valet services
• Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
• Provide regular training and development opportunities for the team
• Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
• Ensure public areas are clean and well presented with regular monitoring
• Ensure all incidents, inspections and discrepancies are recorded in duty logs.

Elevate your career by joining the prestigious Sofitel Brisbane Central with the largest conferencing operation in Brisbane, where excellence is not just a standard but a way of life.

Success in this role is the ability to learn quickly and the desire to provide phenomenal service to our guests whilst working well with others as an all-rounder and team player. Perfectly suited to those who have a basic level of food and beverage service skills and are eager to learn from on-the-job training.

A Responsible Service of Alcohol certificate, positive attitude, immaculate personal presentation and the ability to say “Bonjour” is a must.  

• Work with your team to set conference rooms promptly and accurately to the specifications described on the function sheets
• Ensure client expectations are met, delivering food and beverage service that exudes luxury and aligns with Sofitel brand standards
• Take responsibility for your designated rooms or sections during service
• Ensure all food and beverages requirements are delivered on time and as specified.

We are looking for experienced pilots to join our Surveillance team, who are passionate about keeping Australia's waters and borders safe.

Working in a highly dynamic environment, our passionate, mission focused team are made up of people from diverse industry backgrounds.

This is not your ordinary flying job! You will operate a highly modified regional turboprop airliner, with the most advanced technology ever to be integrated into a civil surveillance platform and work with a highly skilled team.

These vital pilot roles attract a generous remuneration package and will provide fantastic job satisfaction.

As a Pilot with the Surveillance team, you will provide support to your entire crew, working diligently, quickly, and professionally, to ensure that each mission is a success.

We are looking for experienced pilots to join our Search and Rescue team, who are passionate about making a difference – with these roles having a humanitarian focus, aimed at assisting people in distress.

Working in a highly dynamic environment, our passionate, mission focused team are made up of people from diverse industry backgrounds.

This is not an ordinary pilot job! You will command a highly modified modern medium business jet, equipped with the most advanced technology ever to be integrated into a civil SAR platform and work with a highly skilled team.   

These vital pilot roles attract a generous remuneration package, have a family-friendly roster and will provide fantastic job satisfaction.

As a Pilot with the Search & Rescue team, you will provide support to your entire crew, working diligently, quickly, and professionally, to ensure that each mission is a success.

Oaks Cairns Hotel are currently looking for a casual Cook to join our team at our Oak and Vine Restaurant. 

Duties Include:

• Preparing ingredients to use in cooking
• Cook delicious meals
• Ensure great presentation by dressing dishes before they are served
• Ensure all food and other items are stored properly
• Keep the kitchen organized and clean

Our dedicated team of Healthcare & Retirement Living valuation experts specialise in the provision of valuation and advisory services to the sector across Australia. Through market knowledge, best in class platform and an extensive track record we ensure the best possible outcomes for our clients. Continued advances in our use of technology include software models, report templates and client, property, and transaction databases. Rigorous training standards and external quality assurance processes provide accurate, timely and consistent advice.

We currently have an opportunity for a suitably qualified expert to be based in either our Sydney or Brisbane office. The ideal candidate would have knowledge and expertise valuing a variety of assets in this sector, including caravan parks, mixed use parks, MHE (Manufactured Home Estates) or LLC (Land Lease Communities) as well as other accommodation style properties, retirement, or other going concern valuation work.

Join Oaks Cairns Hotel as a full-time Restaurant Manager. This is your opportunity to manage the day-to-day operation of a successful Restaurant and Food & Beverage department. 

You will oversee all the aspects relating to the management of the restaurant operations; including financial forecasting, rostering, and implementing promotions to increase food and beverage sales.

You will:

• Create exceptional dinning experiences for our guests
• Liaise with the chefs and head office F&B team on the restaurant menu 
• Lead, mentor and train the Food & Beverage Operations team
• Understand, comply and promote health and safety policies and procedures
• Complete all daily, weekly and monthly reporting requirements

Expected Hours- 38 hours per week

Location: 59-63 Esplanade, Cairns City 4870 

Annual Salary Range: $70,000- $80,000 (excluding superannuation) 

Approved Sponsor: Oaks Hotels & Resorts Suites 

We are ready to welcome a Reservations Agent to our guest obsessed team in this influential role. Reporting to the Reservations Manager, you will play a pivotal role and deliver flawless customer service standards at every part of their journey. This contract will begin towards the end of March and is offering 2-3 shifts a week.

Responsibilities include:

• Handle incoming reservation inquires via phone, email and online channels
• Assist guests in selecting appropriate accommodations based on their needs and preferences 
• Process reservations accurately and efficiently in our reservations system
• Provide information about the hotel facilities, services, and policies to guests
• Handle special requests and accommodate guest preferences whenever possible
• Maintain up-to-date knowledge of room availability, rates, and promotions
• Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise

About the role

• Business Development and Account Management within the Meetings and Events market segment, focusing on increasing demand and conversion.
• Implementation of personal sales call plan program with regular follow up on effectiveness, change where appropriate to respond to market business needs
• Conduct Market Research to source new business
• Proactively selling Accor products and services
• Maintain effective communication with the Multi-Hotel Director of Sales providing market intelligence on a regular basis and understanding of competitor strengths weaknesses and ongoing sales activities
• Liaise with Accor National Sales to ensure hotels has access to key accounts and maximise any sales opportunities.
• Assist in developing sales strategies across market segments and implement and monitor effectiveness of same.
• Develop and maintain relationships with third party partners
• Participate and represent hotel at key industry / trade events that will ensure an appropriate return on investment.
• Have a complete understanding of the Hotel’s sales vision, its products, services, and rate structure to fulfil business objectives. 
• Maintain existing customer base to ensure their business is retained by building and developing relationships.
• Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximize sales opportunities.
• Identify and convert sales leads into new business opportunities

This is an exciting opportunity to join the SGS team as a Digital & Marketing Coordinator who will support New Zealand! We are seeking a creative, highly motived, and experienced marketing professional for this potential hybrid role located in Brisbane CBD. 

The ideal candidate will be a marketing all-rounder with an eye for design, confident writing persuasive copy, and experienced in event coordination.

Responsibilities include, however not limited to:

• Create, build, execute and maintain marketing campaigns across multiple sectors of the business NZ
• Conduct market research and analysis to identify target audience, competitor and industry trends
• Create, maintain and execute marketing assets, including social media posts, print and digital advertising, EDMS and various collaterals such as brochures, flyers and banners.
• Craft compelling copy for social media posts, news articles, case studies and EDMs
• Assist with organising, set up and promoting in-person and online events, webinars, conferences and tradeshows
• Ensure brand consistency and adherence to brand guidelines in all communication and collateral.
• Monitor the shared marketing inbox and contribute to internal communications within the wider business
• Create, maintain, and optimise internal and external websites, addressing any issues and risks

Our Housekeeping department is a the heart of our operations. You will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. As an all rounder you will work across most roles in the department as required, including: Room Attendant, Public Areas, as well as Laundry. 

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians. We are looking to expand our multi-disciplinary team providing supports to NDIS participants living in/around the Townsville region. We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability. 

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

A Great opportunity exists for an Office Coordinator with Odyssey Training in the Brisbane CBD.

Your key responsibilities in this role will include but are not limited to:

• Ensure office & training centre is well organised & runs smoothly.
•  Daily training room setup & breakout area amenities setup. 
• Ensure all training rooms are properly equipped & operational to conduct training courses. Allocate training rooms, arrange catering, ensure refreshments & amenities are stocked.
• Morning meet & greet of training participants and contract facilitators
• Personal Assistant duties – organise office functions/meetings, catering, venue setup, materials
• Enrolments, Reschedules, Changes – Take & process enrolments, bookings, reschedules, confirmation requests. Invoices, adjustments/credits & payments processing
• Pack & Ship Training Materials – weekly stocktake, order manuals, check, unpack & store, bind & print materials when required, add new materials as required, pack & ship to various locations
• Set-up courses accurately in the FileMaker system including ensuring all costs are recorded prior to invoices being sent to accounts, as well as raising purchase orders as required.
• Trainers - Provide any assistance as required for trainers to ensure their training day is successful including but not limited to – answer inquiries, provide advice, information, help with equipment or resolve any facilities issues
• Importing sales orders, checking and ensuring accuracy of records

Starbucks Baristas personally connect with, laugh with and uplift the lives of our customers – even if just for a few moments. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a barista at Starbucks!

No day will be the same as a Starbucks barista, from taking customer orders to handcrafting beautiful beverages, including coffees and frappuccinos. We’re all about great teamwork, customer connections and exploring your creativity. 

To be a Starbucks barista 

We'd love to hear from people with:

• High levels of energy and enthusiasm with a can-do attitude

• An openness to getting the job done and helping your team in a dynamic retail environment

• A genuine passion for creating memorable and unique moments of connections with customers

• A willingness to learn and strong interpersonal skills

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

If you are passionate about joining the Starbucks team, apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Please note, your application will also be considered for nearby stores, so you are not required to apply to multiple stores at once. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant! 

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Supervisor in various exclusive outlets within our hotel, including the renowned Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

What you will be doing:

• Assist in leading and training a team of Food and Beverage Attendants
• Supervise and delegate duties, whilst ensuring brand standards are met
• Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
• Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

You’ll excel in this role if you have:

• Work on mornings and evenings on a rotating roster with fully availability on weekends and Public holidays
• At least 1 year previous experience in a similar leadership role
• A luxury service focused personality is essential
• A real passion for everything Food and Beverage
• Strong interpersonal and problem-solving abilities
• Polished food and beverage service skills including greeting guests, taking orders, cleaning and clearing
• Responsible Service of Alcohol qualification
• A high level of personal presentation aligning with our brand standard
• A team player with the ability to work efficiently. 

Sofitel Brisbane Central is seeking a dynamic leader with a passion for culinary excellence and a track record of success in the luxury hospitality industry. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Suzette, our elegant lobby bar, Cuvee and our In-Room Dining services.

What you will be doing:

• Assist in leading, mentoring and training the operations team members in all outlets – Suzette, Cuvee lounge bar, In-Room Dining and Mini Bar
• Supervise and delegate duties, ensuring brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual presentation
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong ‘Heartist’ culture and a team focused on creating unforgettable guest experiences.

Food and Beverage Attendant at Sofitel Brisbane Central

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Attendants in various exclusive outlets within our hotel, including the renowned Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A Responsible Service of Alcohol certificate, a positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

Food and Beverage Attendant – Suzette Restaurant (Part-time or Casual)

As a representative of Sofitel, you will be responsible for delivering buffet breakfast service in addition to providing memorable experiences through a la carte lunch and dinner services for the esteemed guests at Suzette, the flagship restaurant of Sofitel Brisbane Central.

You’ll excel in this role if you have:

• Flexibility to commence work at either 5:30 AM or 6 AM
• Availability during shifts from 11 AM to 3 PM and 3 PM to 11 PM
• Weekend availability, as weekends are our peak operational periods
• Responsible Service of Alcohol qualification
• Basic proficiency in food and beverage service skills, encompassing guest greetings, order-taking, and maintaining cleanliness
• Exemplary personal presentation standards.

Food and Beverage Attendant – In-Room Dining (Casual)

In the In-Room Dining role, you will be tasked with receiving food and beverage orders from in-house guests via phone, preparing service trays, collecting orders from the kitchen, and delivering them to the guest room. As a Mini Bar Attendant, your responsibilities include maintaining the minibar in accordance with established service standards and procedures to ensure cleanliness, hygiene, and order.

You’ll excel in this role if you have:

• Availability to work from 7 AM to 11 PM
• Responsible Service of Alcohol qualification
• Fundamental proficiency in food and beverage service skills
• Exceptional personal presentation
• Polite and professional telephone etiquette
• Capability to work efficiently and independently.

Food and Beverage Attendant – Cuvee Lounge Bar (Part-time or Casual)

As a member of our team at the Cuvee Lounge Bar, you will have an exceptional opportunity to create lasting memories for our guests during their special occasions.

You’ll excel in this role if you have:

• Availability to work from 11 AM to 11 PM
• Responsible Service of Alcohol qualification
• Warm, outgoing personality and a high level of personal presentation in line with our brand standards
• Demonstrated experience in a bar or lounge setting, with expertise in wine, spirits, and cocktails
• Capacity to work effectively both independently and as part of a team with minimal supervision
• Proactive ability to anticipate and address guest needs, maintaining a professional and welcoming demeanor.

Oaks Cairns Hotel are looking for an experienced and passionate Head Chef to oversee the kitchen operations at our Oak & Vine Restaurant on a full-time basis. This integral position will be responsible for all aspects of running the busy and high preforming kitchen, as well as leading and guiding kitchen staff. 

Key Responsibilities Include:

• Supervising kitchen team members, ensuring excellence and consistency in the product delivered to customers.
• Development of new menus and associated costing.
• Running stock control and managing all BOH food and wage costs.
• Enforcing daily and weekly systems and procedures to ensure a high level of presentation, hygiene, service, and product quality.
• Ensuring compliance with all health and safety regulations and food standards.
• Recruiting, inducting, training and rostering of BOH team members

Leading by example, you will support your team by motivating and coaching to deliver exceptional return to work outcomes. You will continue to develop your multidisciplinary team and provide encouragement in an inclusive and collaborative space.

Thrive in a culture where high performance is recognised, valued and celebrated. Join a fun and social team, enjoy a calendar of health & wellbeing activities, a fitness passport, exciting industry events, ongoing professional development and community volunteering opportunities amongst many other perks.

Make an impact your way by: 

• Lead a team of rehabilitation consultants to deliver consistent high quality customer service evidenced through customer satisfaction, repeat referrals and achievement of SLAs;
• Identify and implement innovative operational improvements;
• Develop business and facilitate growth opportunities;
• Recruitment, induction and training of new team members;
• Participate in key account meetings and leadership forums;
• Undertake monthly supervision with direct reports;
• Drive an engaging workplace culture.

The Australian Financial Review is seeking a Queensland correspondent to lead our
coverage of a hugely important state election year.

Based in our Brisbane office, this role is broad and encompasses politics as well as general
Queensland news and personalities that are of interest to the Financial Review audience.

Reporting to the Deputy Editor (news), you will be a self-starter, adept at identifying stories that will resonate nationally, and able to write across a wide range of topics, including politics, business, property and the energy transition.

Day to day, you will:

• Break news that matters for a national audience
• Write features and analysis that bring Queensland’s biggest stories to life
• Collaborate with colleagues in other bureaus (state and Canberra) to write stories of national significance
• Build and maintain a deep and diverse network of contacts
• Liaise with and take direction from news-desk editors

Please note, this is a 16 month fixed-term contract position and will include some weekend work.