Retail Merchandiser – Findon - SA (Car Required)

Suburbs included: Findon, Henley Beach, Fulham Gardens, Wellard, Allenby Gardens

Employment Type - Casual

Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 7 - 28 hours per week, Mon - Fri

Competitive hourly Casual rate $30.54 p/hr + kms + superannuation

Autonomous, flexible, work life balance

Work is allocated 2 weeks in advance for easy forward planning

Enjoy building relationships with store managers and team members to effectively complete your work, building displays and merchandising a wide variety of products for leading brands. This is an exciting time to join our growing business as we continue to build new partnerships, creating more opportunities for our teams.
    

Responsibilities will include:

• Creating, building, and maintaining quality point of sale displays in store
• Talking to stores about additional promotional space for a variety of products for leading brands
• Reporting tasks and good photos daily via our StoreTrack App

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian/International driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

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Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

Responsibilities

As the Community Advocate, you will serve as the primary liaison between our users and the company, ensuring their questions and needs are addressed promptly and effectively. Your role will encompass various aspects, including:

1. User Success Focus: Your primary goal will be to ensure the success of our users by providing personalized, in-depth support and guidance. This involves resolving their analytics challenges, collaborating with them through pair programming sessions, and escalating issues to the appropriate team members when necessary.
2. Educational Initiatives: A key aspect of your role will involve creating and delivering educational content to empower users with best practices in data analytics. This may include developing tutorials, conducting demos, and producing insightful blog posts or videos to showcase our capabilities.
3. Community Growth Strategy: You will play a vital role in devising and executing strategies to foster the growth and engagement of the analyst community. This entails identifying opportunities to expand our user base, enhance community interactions, and drive overall engagement.

To excel in this role, you should possess the following qualifications:

• Experience in business intelligence and analytics engineering, with a solid understanding of industry best practices.
• Excellent communication skills, both verbal and written, to effectively engage with users and convey technical concepts clearly.
• Proficiency in tools and technologies commonly used in analytics, including dbt, SQL, git, data visualization, and command-line interfaces.

Key Performance Indicators (KPIs)

While specific KPIs for this role are still a work in progress, some potential metrics you may own include:

• Community size and engagement metrics, such as active user participation and community growth rate.
• Customer support performance indicators, including response times and Net Promoter Score (NPS) ratings.
• Content creation metrics, such as the quantity and impact of educational materials produced.
• Product metrics related to user signups, adoption rates, and retention levels.

• Competitive salary package
• Flexible remote work arrangements
• Healthcare coverage including medical, dental, and vision plans
• Generous vacation and paid time off policies
• Professional development opportunities and training allowances
• Company-sponsored events and team-building activities
• Opportunity to make a significant impact in a rapidly growing company
• Salary Range: $100,000 - $140,000 per year

We are currently looking for a dedicated customer-focused Food and Beverage Supervisor to join our team.

Reporting to the Venue Manager & Director of Food & Beverage, the key responsibilities of this role include:

• Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the restaurant and cafe & warm and efficient service is provided
• Providing leadership, guidance and support to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
• Set up for each service period
• Familiarizing yourself with VIP and regular clients to ensure their requests and needs are met
• Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
• A ‘hands on’ approach is required as is to work as part of a team to provide seamless service

What we are looking for:

• Previous experience in a Food & Beverage Supervisor or Team Leader role within a restaurant and cafe is required
• Experienced Food and Beverage attendants are encouraged to apply for the next step.
• Passionate for customer service
• Experience in training and motivating employees
• Friendly, outgoing personality and a high standard of personal presentation and self-awareness

If this sounds like the role you have been waiting for apply today!

Responsibilities

• Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed
• Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 
• Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate the expansion of the use of our solutions within your customer base.  
• Organize and execute and communication strategy for assigned customers, including emails, one on one meetings, monthly update calls and quarterly business reviews focus on overall customer health and adoption statistics, product reviews, and contractual status checks.
• Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders
• Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions
• Drive a seamless customer experience by working cross-functionally with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions
• Lead one or more special projects to enhance Customer Success goals and processes
• Participate in cross-functional reviews of product lines
• Train and mentor on-demand talent
• Other duties as assigned

Achievements/ Goals

• Complete Onboarding process (90 Days)
• Assume responsibilities of management of customer portfolio
• Complete renewal process for portfolio
• Engage customer in COR and regular communication cadence
• Participate in cross functional meetings.