Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Adelaide. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Job Title

Job Description Summary

Job Description

About the business

Our Trades Service team are seeking a dedicated Commercial Carpenter/Handyperson with experience in building services maintenance to assist our contract and facilities managers, providing excellent customer service on behalf of our clients.  

The successful applicant will be supplied with a fully maintained service vehicle, attractive rates, phone, uniform and the security of working for a growing global company with a long trade services history.

About the role

We currently have a full-time position for an experienced Carpenter/Handyman in the Brisbane area. As a member of the Facilities Service team, you will be reporting into the State Service Manager, where your key responsibilities will include but not limited to: 

• Undertake urgent, routine and ad-hoc maintenance, repairs, inspections on the client’s premises and equipment as directed by the company.

• Review and comment on any instructions and standard operating procedures for handyman services supplied by Cushman & Wakefield Services.

• Participate and take an active role when new equipment items are transferred from Projects to Maintenance.

• Ensure effective Key Performance Indicators are managed effectively including response times, safety, compliance, and financial performance of all job numbers assigned to you.

• Promote working in a team environment with work colleagues.

• Utilise the mobility solution to retrieve work order details and enter and complete all historical information within the system.

Skills and Experience

To be considered for this position you will bring previous experience in a similar environment. Minimum requirements include:

• Minimum of 5 years experience in Carpentry/Handyman background in a Commercial, Domestic or Corporate environment.

• Relevant current Trade Qualification – Carpentry and Building

• Have current appropriate qualifications and training to issue or receive required work permits e.g. but not limited to Working at Heights, EWP.

• Experience with OH&S, Risk Management, Environmental Management or Quality Assurance systems.

• Ensure adherence to all legal requirements associated with the role including, but not limited to, The Trade Practices Act, Legislation, Fair Trading Act, Contract and Employment Law

• Valid manual Driver’s Licence

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

• Competitive salary and opportunity for career progression

• 4 weeks annual leave a year (pro rata for part time employees)

• Being part of a growing global company

• A Supportive and flexible environment;

• A workplace which promotes diversity and inclusion in everything we do

• Opportunities to progress into "off the tools" roles into a variety of different positions within the business

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Perth. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia. 

About the Role 

A Senior Project Administrator, playing a key role in the Professionals Services team, you will undertake a range of project research, analysis, reporting, implementation and administrative activities to support the development and delivery of projects.  You will also have the opportunity to manage and own suitably assigned internal and client facing projects as part of broader professional development opportunity. 

Other areas of focus will be to: 

• Provide financial support and tracking for key projects and to the finance team (including invoice management where required); 
• Manage resources within Strategic Contracts and across Professional Services including assignments and forecast requirements; 
• Preparation, creation and facilitation of status reports for key projects and across Professional Services where required ; 
• Ongoing development /enhancement of tools and process with the rest of the team 
• Creating, documenting and communicating PM tools and processes; 
• Update and collate documentation and records regarding relevant issues, policies and practices to ensure successful delivery of projects; 
• Assist the project team to complete tasks and implement project plans to ensure agreed outcomes are achieved; 
• Communicate with relevant stakeholders to provide updates regarding project status and implementation issues;  
• Provide a range of administrative services, including coordinating project and/or team meetings and preparing papers, to support project management delivery. 

About You 

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You will thrive in a customer centric role and are a passionate and experienced Project Administrator.  You may have already worked on and lead some small projects. Pivotal to your success will be your strong organisational skills combined with experience and familiarity in financial management/processing & documentation management processes for projects.  

You will also bring: 

• 2 -3 years experience in a similar role; 
• Relevant qualifications in project coordination and/or equivalent experience; 
• Engagement in or ownership of resource management processes;  
• Strong Analytical skills supported with intermediate to advanced Excel and/or other database type expertise; 
• Proficient with MS Office suite and MS Project (intermediate or above); 
• Exposure to a resource management tool highly desirable. 

For the right candidate we are also open to part-time. 

Please note that you must have 

• Full work rights in Australia 
• Ability to obtain a Working with Children Check 
• Ability to obtain an Australian Federal Police Check 

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia. 

About the role

We are seeking a passionate and enthusiastic Client Advocate to join our newly established client team. Working closely with our global client team you will proactively maintain long-term client relations with our existing customer base ensuring an exceptional client experience & ensuring longevity of our relationships. You will be instrumental in identifying, and sharing insights on competitive activity and client feedback within each market.

Other key areas of responsibility will include:

• Proactively identify opportunities to improve customer satisfaction, engagement, and retention;
• Monitor client satisfaction and proactively address any issues or concerns;
• Develop and maintain a deep understanding of our products and services, and provide expert guidance to customers on how to best utilise them;
• Collect and analyse customer feedback and data, to develop insights to inform product and service improvements.
• Identify opportunities for growth and work with clients to develop strategies to achieve their goals;
• Collaborate with cross-functional teams to ensure timely and effective resolution of customer issues and concerns.

About you

An experienced Client Advocate, you are someone who loves to solve problems and help people. You have a thirst for knowledge and learning and enjoy researching and identifying areas for improvement. You have a growth mindset and can push yourself out of your comfort zone.

You will also bring:

• 2 years+ of either Customer Success, Sales and Account Management experience or a client support function
• Education/Training or Helpdesk experience, supporting end-users and complex software programs (e.g. School Management Systems, ERP’s or CRM’s)
• Empathy and strong negotiation skills with the ability to build strong partnerships across the business, based on credibility, influence and subject matter expertise;
• The ability to analyse customer data and identify trends;
• Knowledge of CRM systems and customer engagement tools for example Salesforce and Netsuite;
• Exceptional communication skills and the ability to understand and address customer needs;
• Strong organisational skills and the ability to work autonomously with minimal supervision;
• Experience working in a fast-paced, dynamic environment.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

We are looking for a Customer Care Executive to join our Hygine team in Perth on a permanent full-time basis.

This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us -

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.
If you're the Customer Service Superstar we're looking for, and you're looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You are probably familiar with our best-known product, the hCaptcha security suite. Our approach is simple: low overhead, small teams, and rapid iteration.

As a Senior Cyber Security Analyst, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security platform.

Your primary responsibilities will include conducting advanced investigations of potential automated and human threats, analyzing complex patterns and behaviors, and developing actionable insights to enhance our security posture. Working closely with other teams, you will contribute to the continuous improvement of our AI/ML detection and response capabilities, ensuring that our platform remains resilient against evolving cybersecurity challenges.

By staying up-to-date with the latest developments in the cybersecurity landscape, you will play a pivotal role in fortifying the security of our platform, thereby protecting our Customers' data and digital assets.

What will you do:

• Monitor, identify and analyze events from a range of sources to spot threats and respond to such incidents with a sense of urgency.
• Collaborate with globally distributed teams to accomplish tasks.
• Assist in the collection of metrics to measure the efficiency of Security Operations functions.
• Audit the effectiveness of security measures to check if the systems meet the Security compliance norms.
• Assist in implementation of security policies and procedures.
• Fine-tune of the process and eventually update standard operating procedures for the team.
• Participate in various stages of incident investigations and threat hunting engagements.
• Work closely with internal company teams such as Product, Customer Success, etc.

What we are looking for:

• Exposure to web and API security, coding standards, WAFs, advanced persistent threat actors, botnets (off the shelf and custom) and attack mitigation.
• Hands-on SQL proficiency is a must-have.
• Knowledge of managing, securing and preparing production web environments with tools like Kubernetes.
• Familiar with Threat Hunting - Web/ API, web hacking, web data analysis or WAF hands-on experience.
• In-depth knowledge of the web technology and web application security field.
• Deep understanding of the cybersecurity threat landscape, and the attacker mindset.
• Experience in scripting and programming (JavaScript, Python, etc.).
• Interest in keeping up with industry trends and market demands to recommend product enhancements and new sources of intelligence.
• Demonstrated interest in working with data and metrics as applied to security.
• Be a great collaborator and communicator, stay curious and enjoy innovating. Nothing stands still in security.

Nice to Have:

• Familiarity with open source analytics and visualization tools like Grafana, Apache Superset.
• Experience red-teaming, especially developing bot-nets and whitehat hacking.
• Hands on knowledge on Web security modules and secure configuration.
• Hands-on experience and proficiency in API test automation and standardization.
• Experience and solid knowledge on computer and network security.
• Integrating security into build automation, deployment automation, test automation, SDLC orchestration, environment management, monitoring, and production.
• Mentor development teams, review pull requests, and guide evolution of the development pipeline.
• Experience with modern application packaging, deployment, containerisation, bug tracking tools and other supporting tools (Jenkins, Docker, Kubernetes, etc.).
• Familiar with ISMS (ISO/IEC 27001), SOC2, NIST Cybersecurity Framework, CIS Controls and Open Web Application Security Project.

What we offer:

• Fully remote position with flexible working hours.
• An inspiring team of colleagues spread all over the world.
• Pleasant, modern development and deployment workflows: ship early, ship often.
• High impact: lots of users, happy customers, high growth, and cutting edge R&D.
• Flat organization, direct interaction with customer teams.

We are committed to building an inclusive and diverse global workforce. We believe that the best way to learn, grow, and succeed, both as individuals and as a company, is to foster a culture that is fundamentally rooted in equality.

Join us as we transform cyber security, user privacy, and machine learning online!

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based in Adelaide and require Australian Citizenship due to customer requirements.

What you’ll do

As a Desktop Support Engineer, you will be accountable for, but not limited to:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Change Manager to join our Change Management capability. Our Change Management specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

As a Change Manager you will be creating and implementing change management strategies, plans and engagement activities that maximise employee adoption and minimise change resistance, in order to increase benefit, maximise value creation and ensure achievement of results and outcomes for our customers.

Working as a Change Manager you will get the opportunity to:

• Identify, analyse, and prepare risk mitigation tactics for the customer
• Identify and manage anticipated resistance within the customer
• Create actionable deliverables for the five change management levers
• Support organisational design and definition of roles and responsibilities
• Integrate change management activities into project plan for efficient delivery
• Evaluate and ensure user readiness for change implementation
• Manage stakeholders both within Bailey Abbott and within the customer

Your skills and experience includes:

• Demonstrated experience working as a Change Manager with in-depth understanding of change management and its tools and methodologies
• Good knowledge of change management techniques
• Demonstrated ability to see the "big picture" and understand the strategic context of projects and change.
• A demonstrated ability to adopt and adopt to different client's Ways of Working
• Ideally Project Management and Business Analysis skills and experience across diverse industries and businesses.

• Paid Birthday Leave
• Access to Employee Assistance Program
• Flexible Working Options
• Regular team gatherings including monthly team lunch
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia. 

About the role 

Join our dynamic team at Sentral as a Sales Executive! Reporting directly to the Head of Sales, you'll play a pivotal role in driving revenue growth by securing new sales and maximizing upselling opportunities within our established territories. Working closely with a collaborative and supportive team, your responsibilities will include:

• Proactively generating new business within your assigned territory;
• Expanding revenue streams from existing clients through strategic upselling initiatives;
• Collaborating with head office to support and execute marketing campaigns;
• Representing Sentral at conferences and networking events to foster industry connections;
• Monitoring and providing valuable insights on emerging trends and needs within schools;
• Identifying areas for improvement and recommending effective strategies for resolution.

About you 

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You are a confident and commercially focused with a passion for sales and building relationships.  You have a natural ability to engage and build rapport with people.  You'll be persuasive and have a strong ability to lead conversations with clients.

You have a passion for technology and may already be in enterprise software/SaaS, CRM solution or FinTech or the Education sector. 

You will also bring: 

• A minimum of 3 years' experience in business development, relationship management, or a related field;
• Previous experience as a teacher or within the education industry is advantageous;
• Exceptional time management abilities and a keen eye for detail;
• The capacity to work autonomously while also contributing effectively within a collaborative team environment;
• Demonstrated empathy and a sincere commitment to enhancing business practices for our clientele;
• A strong drive, ambition, and motivation to achieve success;
• Outstanding written and verbal communication proficiencies.

Please note that you must have  

• Full work rights in Australia  
• Ability to obtain a Working with Children Check  
• Ability to obtain an Australian Federal Police Check  

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Major Accountabilities:

Achievement of the sales plan for the region

• Coach and motivate the sales team
• Responisble for commercial arrangements within the region

Responsible for building and maintaining positive professional relationships with all external stakeholders in the territory:

• Assist the sales team in maintaining relationships and gaining commitment and usage of promoted products through meeting with key customers
• Representation of the company at trade association meetings to promote product

Organisational Development:

• Clear evidence of the desired behaviours and accountabilities being driven across the team
• Regional Sales team has:
• Aligned, SMART objectives in place in a timely manner
• Quality development plans in place on the TMS system that are being actioned
• Regular coaching sessions and one to one discussions
• Drive and own the talent selection / hiring process for key roles

Act in accordance with Alcon Values and behaviours.

Education/Qualifications: Tertiary qualifications in Science or Business

Skills/Experience:

Minimum:

A minimum of 5-10 years sales experience in medical devices

Proven record of Sales success

Logical and systematic approach to achieve objectives of the role.

Strong understanding of Ophthalmic procedures, product technology

Ability to set objectives

Strong leadership experience

5+ Sales management experience

All applicants need to have full Australian work rights.

Relocation could be considered for the right candidate in Australia.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Job Title

Job Description Summary

Job Description

About the business

Our Trades Service team are seeking a dedicated Commercial Carpenter/Handyperson with experience in building services maintenance to assist our contract and facilities managers, providing excellent customer service on behalf of our clients.  

The successful applicant will be supplied with a fully maintained service vehicle, attractive rates, phone, uniform and the security of working for a growing global company with a long trade services history.

About the role

We currently have a full-time position for an experienced Carpenter in the Brisbane area. As a member of the Facilities Service team, you will be reporting into the State Service Manager, where your key responsibilities will include but not limited to: 

• Undertake urgent, routine and ad-hoc maintenance, repairs, inspections on the client’s premises and equipment as directed by the company.

• Review and comment on any instructions and standard operating procedures for handyman services supplied by Cushman & Wakefield Services.

• Liaise closely with key stakeholders to ensure they are aware of any disruption to services by any works servicing undertaken.

• Participate and take an active role when new equipment items are transferred from Projects to Maintenance.

• Ensure effective Key Performance Indicators are managed effectively including response times, safety, compliance, and financial performance of all job numbers assigned to you.

• Utilise the mobility solution to retrieve work order details and enter and complete all historical information within the system.

Skills and Experience

To be considered for this position you will bring previous experience in a similar environment. Minimum requirements include:

• Minimum of 5 years experience in Carpentry background in a Commercial, Domestic or Corporate environment.

• Relevant current Trade Qualification – Carpentry and Building

• Valid manual Driver’s Licence

• Experience in Building Services Maintenance

• Basic estimating (small works)

• App’s experience for completing documentation

• Basic IT skills

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

•            Being part of a growing global company;

•            Career development and a promote from within culture;

•            An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come and work at a place where innovation and teamwork come together to support the most exciting missions in the world!
 

Do you want to work for one of Australia’s most well-known national sales and marketing companies?

Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.
 

We are looking for Outbound Consultants who have previous customer service or sales experience with strong communication & computer skills to assist 

The Outbound Consultant‘s primary objective is to match the best product & service to our client's customers while providing excellence in customer service. 

You will be using your service skills to demonstrate the value and benefit of our clients products and services while providing an excellent customer experience.

All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.
 

Experience and Qualifications

• Demonstrated experience in a service environment
• High attention to detail
• Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
• Dedication to excellence in customer service in a high-pressure environment
• Able to navigate multiple systems and online tools
• Willingness to learn and maintain new skills
• Commitment to work on a fixed schedule from 10.00am to 6:00pm Monday to Friday
• Flexible and positive work approach and attitude
   

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.
   

If this sounds like the role for you, then please apply via the link provided. It's easy, you can use your SEEK profile to complete your application in our recruitment system.
 

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 3,000 schools across Australia. 

About the role

As a Desktop Support Officer, you will be responsible for providing technical support and assistance to our internal users and resolving incoming queries and issues. You will be critical in managing any service requests related to computer systems, software or hardware.

Other key areas of responsibility will include:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware;
• Manage and respond to service requests and incidents via the Service Desk tool either, in person, or over the phone. This may include but not limited too:
  • User onboarding and offboarding
  • Technical support
  • IT procurement
  • System and network builds and implementations
• Maintain daily performance of computer systems;
• Assist users through the problem-solving process;
• Install, modify, and repair computer hardware and software.

Please note this a 3-4 month contract.

About You

You will thrive working in a fast paced, dynamic environment. With a proven track record of success in a similar varied position, you will have excellent stakeholder engagement skills, be passionate about problem solving and the user experience, and be able to work autonomously.

You will also have:

• At least 3 years’ commercial IT experience;
• Knowledge of IT Workflow tools, including FreshService;
• Exposure to virtualization platforms;
• Knowledge of Windows 10 Desktop Troubleshooting and basic Mac;
• Knowledge/experience with G Suite Software, Active Directory;
• Experience with updating and managing technical documentation;
• Hardware knowledge;
• Basic understanding of TCP/IP networking;
• Microsoft products Knowledge (Office and Windows Server 2012 R2+);
• Strong attention to detail skills with a proven ability to develop high quality solutions to identified problems.

Please note, applicants must also have:

• Working rights in Australia
• Ability to obtain a Working with Children Check
• Ability to obtain an Australian Federal Police Check

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Job Title

Job Description Summary

Job Description

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. 

About the role

• Provide general overall facility management services, including continuous monitoring of office/facility
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
• Coordinate with outside contractors for the service and repairs of equipment

About You

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
• Previous customer service experience
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensure the day-to-day operations of the facility(s), including cleaning, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives.

• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties

• Under the direction of the Facility Manager, respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems

• Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Site Operating Manual, Emergency Procedures Manual, General Files, Contract Files, Annual Property Conditions and Year- end Performance Report and other reports and documentation as required

• Assist in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives

• Collect, analyse and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives

• Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager

KEY COMPETENCIES

• Communication Proficiency (oral and written)

• Technical Proficiency

• Problem Solving/Analysis

• Teamwork Orientation

• Relationship Management

IMPORTANT EXPERIENCE

• A minimum of 2-3 years relevant experience, preferably in commercial or industrial real estate with facility management experience required

• Experience in maintenance, construction, engineering and all facets of property operation and building management preferred

• CMMS/Work Order Management experience is preferred

• ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Skilled in Building Management Systems maintenance and monitoring

• Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint)

• Strong discipline of financial management including financial tracking, budgeting and forecasting

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

JOB DESCRIPTION:

• Working closely with the GM, Sales, Marketing & Finance team, the role provides analytical support to enhance decision making, measuring business performance in the market place, measuring impact of marketing operational plans and assist delivery on commercial planning processes and outcomes.

• Collect, analyze, and maintain sales performance reports.

• Create visualizations and dashboards to present data using Power BI and Excel to support the sales and marketing team.

• Assist in market analysis in the sales and development of products or services.

• Identify, develop and incorporate data sources to analyze and determine purchasing habits to predict and recommend future trends and behaviors for the commercial team.

• Develop smart processes and systems to provide visibility and insights into the business to drive focus on opportunities.

• Support the management of pricing, tenders and contracts.

• Work closely with sales and marketing to identify opportunities to improve margins.

• Prepare reports and presentations for senior management, providing insights and recommendations.

• Collaborate with cross-functional teams, including sales, marketing, finance and commercial excellence, to support project management, develop pricing strategies and promotional plans.

• Support the development and implementation of business plans and strategies.

• Support commercial team on new product launch/business development, market modelling & alignment of market intelligence information.

• Lead and drive consistency in analytics around market size, revenue and growth – be able to align and work closely with GM, Commercial & Finance team.

• Evaluate new business opportunities, new products and spending initiatives by modelling alternative financial scenarios (e.g. revenues, margin, cost etc.). 

• Perform ad hoc analysis and provide support for special projects, as needed.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Job Title

Job Description Summary

Job Description

Calling all non-experienced customer service superstars!

About the role 

Are you capable of laughing at your own jokes (even when no one else does)? Perfect! We are looking for a motivated and enthusiastic Customer Experience superstar! The ideal candidate will be passionate about helping customers and providing excellent customer service. This is an entry-level position, and we welcome applicants looking to kick-start their career in a role that will allow them to grow within the team.

With flexible working arrangements and a minimum of one day a week in the office, this role would suit your wide range of previous experience or someone with none who is entering the workforce or looking for a career change.

What You’ll Be Doing

Answer customer inquiries with enthusiasm and zest and resolve issues creatively, because why be ordinary when you can be extraordinary? For people that need more details than just witty humour see your day to day below:

• Management of client enquires via phone and email

• Ensures that a world class customer service experience is delivered 

• Data entry/extraction

• Raising Workorders/Purchase orders within management system

• Coordination with contractors and client teams

About You

• Zero years of experience required – we believe talent and personality are more important!

• An undying passion for creating memorable experiences for customers.

• Intermediate skills in Microsoft Office programs (Word and Excel essential) 

• High level of attention to detail

• Reliable and a great work ethic 

Why join Cushman & Wakefield?

• Endless supply of laughter and good vibes.

• A supportive team that values your uniqueness.

• Opportunities for growth and advancement because everyone starts somewhere!

• A truly diverse and inclusive workplace

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

Are you passionate about making a meaningful impact on people's lives? Do you thrive in a collaborative and supportive environment?

If so, we invite you to apply for the position of Part-Time Physiotherapist at a private practice located near Swanbourne, Perth.

Our client is a well-established and reputable physiotherapy practice dedicated to providing high-quality, patient-centered care to help individuals achieve their wellness goals and improve their quality of life. Their team of experienced physiotherapists and allied health professionals work collaboratively to deliver comprehensive and personalised treatment plans to patients.

Responsibilities:

• Conduct thorough assessments and develop personalized treatment plans based on patient needs
• Provide hands-on therapy, including manual therapy, exercise prescription, and other modalities as appropriate
• Monitor patient progress and adjust treatment plans as necessary
• Educate and empower patients to take an active role in their recovery and overall health
• Communicate effectively with patients, their families, and other healthcare professionals
• Maintain accurate and up-to-date patient records

• Bachelor's or Master's degree in Physiotherapy
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA)
• Strong clinical reasoning and assessment skills
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a multidisciplinary team
• Commitment to ongoing professional development

• Competitive hourly rate
• Flexible work schedule
• Supportive and collaborative work environment
• Opportunity for professional growth and development
• Clinic conveniently accessible by public transportation and with ample parking available.

Please apply below or reach out to Anna for more information about the role at [email protected]

Position Overview

The Design Program Manager will help our Experience Design (XD) team in Asia Pacific operate and collaborate with other global design colleagues and stakeholder teams as they develop critical experience foundations to underpin the Autodesk Fusion cloud product.

You are a systems thinker who has had experience maturing complex, global design systems and building programs to ensure that they operate efficiently. This includes identifying where connections and processes need to be established to support critical design work that is happening between teams in the USA and Asia Pacific and ensuring that these teams are well set up to collaboratively design critical components, layouts and signature experiences that are essential for success. You are equally experienced in both managing established programs, which require strong organization, communication, and task management skills, and in identifying opportunities for improvement, applying design thinking to create successful solutions.

This is a hybrid position in Kilsyth, Melbourne. You will report to Director User Experience.

Responsibilities

• Design Program Management focused on enabling the design of critical experience building blocks to form the foundation of Autodesk Fusion's device independent future
• Develop project plans, scope and schedule. Assist team members in planning, estimating, and controlling tasks. Develop action plans to mitigate risks. Identify alternative solutions
• Drive communication and collaboration across offices and time zones and across multiple teams including Designers, Engineers, Product Owners, Product Managers, Software Architects / Tech Leads, and key stakeholders within other organizations
• Monitor program to ensure completion within defined schedule, budget, and quality parameters. Prepare and distribute various reports and updates on the status of the program to multiple audiences, including executive management, functional management
• Collaborate with stakeholders to ensure satisfaction with program management services and deliverables. Work proactively to resolve critical issues. Develop strong relationships and maintain effective communication channels
• Organize program team meetings and communications to keep team members informed and engaged
• Owning and managing programs and initiatives focused on ensuring design system maturity, design efficiency, and design impact
• Promote design-focused collaboration within the PDMS XD (Design) team and with peer organizations
• Coordinating programs to help design extensions to the core Autodesk Design System
• Design and run the governance program for the extensions to the Autodesk Design System
• Work with the Platform XD Director to design programs to support team health

Minimum Qualifications

• Bachelor's degree, or equivalent experience
• 5+ years design program management experience within a software environment
• Familiarity with user-centered design practices, UX tools and techniques, and software development methods, primarily Agile
• Strong track record of managing and completing initiatives successfully
• Experience working with and influencing cross-functional teams to align goals and efforts
• Demonstrated strong writing, reporting, and documentation skills (examples may be required)
• Strong verbal and presentation skills
• Ability to travel as needed

#LI-CL1 #LI-Hybrid

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

JOB DESCRIPTION:

Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott’s life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose.

An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM platform and program in Australia.

This role is based in Doncaster, Victoria.

Your responsibilities include (and not limited to):

• Develop and execute engagement and retention initiatives across both DTC and HCP Marketing to maximise customer lifetime value
• Contribute to the development of Customer Journey Mapping
• analysing touch points with the organisation and maximising loyalty and retention opportunities
• manage the end-to-end process from brief to execution and performance analysis
• Define/refine segmentation and testing strategies across multiple digital and offline engagement channels to optimise marketing spend and maximise consumer revenue
• establishing clear customer segmentation for the FreeStyle Libre & the Digital Health Platforms portfolio defining purchase patterns, sensor usage behaviours to maximise the customer lifecycle value
• Create automated triggers based on customer purchase behaviors, as well as content for a user-friendly marketing learning agenda
• Run A/B tests to improve the channel performance
• Define marketing metrics that allows for measurement and optimisation at each stage along the path-to-purchase
• Report on results and use insights to continuously optimise CRM program and digital marketing campaigns
• Work with stakeholders, service providers and agencies to gather functional and technical requirements and optimise day-to-day operations; ensure data meets functional requirements, system compliance and interface specifications

Who we’re looking for:

• 5 – 8 years of relevant CRM experience gained from a reputable consumer or reputable CRM or integrated agency; experience in direct to consumer, e-commerce and retail industries advantageous
• Analytical competency and knowledge of CRM planning and journey building, Customer Lifecycle Management, segmentation and building personalised preference centres
• Experience navigating large/complex/matrix organisations with the ability to lead, manage and influence a diverse range of stakeholders across multiple functions and geographic regions
• Strong analytical mindset and ability to conduct and produce post implementation analysis and reports with actionable improvements
• Excellent interpersonal skills, with the ability to conceptualise and communicate detailed CRM technical concepts to technical and non-technical audiences
• Experience working with Legal, Compliance and Regulatory Affairs with solid understanding of The Privacy Acts and Spam Acts for Australia and New Zealand

Due to the inherent requirements of the role, the preferred candidate must provide proof of full COVID-19 vaccination before commencement and maintain their vaccination status.

Abbott provides some fantastic benefits for our employees, these include:

• Wellness program
• Discounted Shares program
• Salary Sacrifice options
• Ongoing learning and development opportunities

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions, for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us or referring candidates to this role.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Rystad Energy is the world’s leading independent research and consulting firm focused on the global energy industry. We provide business intelligence including data, tools, analytics, and consulting services to clients exposed to the energy industry across the globe. Our high-end capabilities within energy fundamentals, oil and gas markets, supply chains, renewable energy, and the energy transition strengthen the insight and expertise of our clients, thereby assuring well-informed decisions.  

To join our Asia-Pacific team, we are looking for a talented Analytics Editor who can give a voice to the message we share with our expansive client base.

The Opportunity

Rystad Energy is seeking an ambitious and motivated candidate who can become a key resource in the development of our portfolio of analytics products. We aim to hire a talented writer/journalist with an analytical mindset and a strong interest in global energy markets.

The position involves working closely with analysts and researchers in writing, editing, and publishing reports and commentaries to our disparate group of readers in all corners of the globe. As trade flows and the overarching energy landscape change at an unprecedented pace, we expect the candidate to be nimble and capable of seamlessly juggling a range of tasks in a fast-paced environment.

Responsibilities

• Write, edit and publish topical commentaries and compelling research reports based on thorough analysis done by Rystad Energy analysts
• Support the editorial roles in the company to ensure consistent, correct, constructive and professional communication in line with Rystad Energy’s brand and core values across all analytics products in the company’s portfolio
• Engage in constructive dialogue with the various research teams in the company to ensure optimal selection of topics and angles for commentaries and reports
• Contribute to timely production and publication of Rystad Energy analytics products in cooperation with product managers, with particular emphasis on the APAC region
• Help to maintain and develop Rystad Energy’s client portal, where all analytics products are published and archived
• Provide guidance to Rystad Energy analysts and consultants with a view towards enhancing written communication skills

Skills & Attributes for Success

• Minimum of Bachelor’s degree or similar level university degree

• Relevant editing and writing experience in the media or within the energy industry
• Good general knowledge of the energy sector, from oil and gas to renewables and power
• Strong writing and analytical skills, with a knack for explaining the complexities of markets and industries to a sophisticated audience
• A team player able to work closely with analysts to ensure our products are concise, sharp, and offer a unified view of our research
• Basic familiarity with Excel and PowerPoint is preferable
• Self-driven, energetic and proactive
• Highly developed interpersonal and communication skills
• Ability to work and thrive in a team-oriented, global, multi-cultural environment

Work Location & Travel Requirements

This position will be within the Asia-Pacific region – the exact location could be at any of Rystad Energy’s office locations in the wider region (including Singapore, Bangalore, Sydney and Perth, among others). Moderate travel should be expected.

What We Offer

• A global and quickly expanding international business culture
• A diverse, dynamic, and highly skilled working environment
• Work-life balance and support for career development internationally
• Competitive compensation package and bonus plan

Application process 

Please include a cover letter, CV, and other relevant documents when you upload your application. Αll applications must be sent exclusively via our portal. Application deadline:  15 March 2024

EEO Statement

Rystad Energy provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rystad Energy complies with applicable laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rystad Energy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rystad Energy’s employees to perform their job duties may result in discipline up to and including discharge.