Job Title

Job Description Summary

Job Description

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. 

About the role

• Provide general overall facility management services, including continuous monitoring of office/facility
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
• Coordinate with outside contractors for the service and repairs of equipment

About You

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
• Previous customer service experience
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

Who Will Be In Your Team

Colleagues in the Chief Medical Affairs Office aspire to be the most trusted and innovative medical partners, to shape the future of healthcare for patients. Our purpose is to shape the end-to-end life cycle of our medicines with clinical insights that uncover, anticipate and address population and patient health needs. We are scientific and clinical professionals working with partners across many sectors to generate evidence and provide quality medical expertise to HCPs and other decision makers and address care gaps.

We are transforming how we engage with HCPs and patients, setting a new industry standard for digital, in-person and hybrid interactions centred on science-based engagement tailored to customer needs.

What You Will Achieve

The Medical Manager, Dermatology role is an opportunity to shape and expand the future of medical affairs at Pfizer and across industries to achieve our aspiration and fulfill our purpose of leading breakthroughs that change patients’ lives.

Working with the Specialty Care Medical Lead, the role provides medical, scientific leadership for the dermatology portfolio. A central focus of the role is to generate and analyse medical insights, identify clinical data gaps, generate relevant evidence, and communicate medical data effectively through a coordinated medical omnichannel strategy. Close partnership with Collective Advantage functions including Medical Engagement, Evidence Generation, Field Medical and Medical Quality Governance is essential.  

The Medical Manager, Dermatology will actively collaborate with cross-functional partners, internal and external stakeholders, and cross business medical affairs functions to implement and execute plans and strategies. Stakeholders include but are not limited to Commercial, Regulatory Affairs, Market Access, Medical Information, Drug Safety, Clinical Research and Corporate Compliance. The role will also maintain an ongoing external relationship and partnership with health care specialists, key opinion leaders, researchers, and investigators, advancing science and research and enhancing Pfizer reputation and recognition. 

How You Will Achieve It 

• Work with the category Medical Lead to manage the strategic direction and implement and execute plans for key assets in the dermatology medical category
• Closely align with above country teams in the medical category to ensure the local medical team receives timely information on asset strategy and objectives, clinical development plan, new/important clinical data, new regulatory and safety information and accurate, balanced and up to date materials to use in medical-to-medical (M2M) communications. As such, this role may need to attend teleconferences with global colleagues, such as Medical Scientific Subcommittees, outside of routine working hours.
• Closely collaborate with the local cross-functional teams to ensure a alignment of activities in compliance with Pfizer and local regulations
• Lead the generation of real-world evidence in the dermatology therapeutic area in collaboration with internal and external experts
• A key aspect of the role is to interact on a regular basis with key opinion leaders and to develop enduring relationships with local, regional and national opinion leaders, regional advisors on clinical practice, contributors to national guidelines and national and/or regional formularies. The MM is responsible for ensuring the Company’s adherence to high standards of conduct in all its dealings with the medical profession, supporting health care disciplines and with consumers.
• Provide medical support to in-country team and externally to ensure that the objectives of each asset are realised, product licenses are maintained and to support Pfizer’s reputation in the marketplace whilst legal, regulatory and ethical standards are maintained 
• Lead or participate in cross-functional project teams to ensure that ongoing improvements in processes and performance are delivered  
• Lead medical support for clinical research programs, protocol and site feasibilities related to dermatology assets
• Lead therapy area support for and management of investigator sponsored studies (ISRs) to ensure that adequate records are kept, progress is monitored, and presentation and publication of data is encouraged 
• Support the Medical Affairs Review and Approval experts in the certification of promotional material provided by Global teams or produced in country for medical and scientific correctness and adherence to Pfizer and local regulations
• Lead the creation or localisation of M2M content to ensure the highest level of medical and scientific correctness and adherence to Pfizer and local regulations
• The MM is pro-actively involved in supporting all aspects of a product’s appropriate positioning and usage medically and in accordance with current scientific evidence in order to enhance the product’s value in accordance with evidence-based medicine and the general principles of the quality use of medicines
• Ensure compliance with respect to relevant Codes of Practice, SOPs, regulations and guidelines 
• Demonstrate collective leadership, leading transformation, scientific expertise and execution
• The MM is responsible for engendering a management culture that is in accordance with the Pfizer core values and ensuring that Medical Affairs ethical and professional values are adhered to in all actions and activities
• Act as a key enabler in building a strong culture and driving the Pfizer AU/NZ innovation agenda 

Qualifications

Must Have 

• Tertiary education in medicine or a health science related discipline; relevant specialty training desirable 
• Deep understanding of life sciences, pharmaceuticals, and/or healthcare industry
• Experience in the dermatology therapeutic area is desirable
• Experience with medical affairs management of assets within the pharmaceutical industry (i.e. regulatory and PBAC submissions) is desirable
• Strong track record of networking and collaborations and ability to understand and influence in a highly matrixed environment
• Strong managerial, organisational, and communication (e.g., writing, presentation, etc.) skills  
• Experience in cross-functional and cross-categorical projects and initiatives  
• Ability to thrive under pressure, uphold accountability, and meet deadlines  
• Ability to identify risks and remove roadblocks to enable success  

Nice-to-Have

• Medical Qualifications or PhD in relevant therapeutic areas
• Pharmaceutical Industry experience (3 – 5 years +)
• Good working knowledge of relevant industry and professional Codes of Conduct and Practice in both Australia and New Zealand 

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

Why Our Customers Need You 

The GP Sales Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the GP Sales Representative role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The GP Sales Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.   

What You Will Achieve 

Internally known as the GP Health Representative, you will be responsible for supporting customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.  You will be the single point of contact for relevant Pfizer medicines for your accounts and will ensure a customer centric-comprehensive approach to the way HCP’s treat their patients with all Pfizer brands that are relevant to the customer. 

This is a 12 Month Fixed Term opportunity looking after Canberra, ACT territory. Candidates will also be expected to cover Regional NSW at times.  

How You Will Achieve It 

• Engaging on promotional science-based brand messages where product could support HCP in meeting patient need with engagement also focused on broader range of content (e.g disease state)  
• Acting as key point of contact for seamless (compliant) reactive only connection to Pfizer SMEs and resources  
• Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)  
• Orchestrating an ideal customer experience through relevant content selection  
• Driving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients. Ensuring customers gain best value from the services, in conjunction with the Pfizer Virtual Health Representative team who are on hand providing virtual support.   
• Leading relationships with Health Care Professionals travelling across metro and rural locations as well as providing support virtually.    
• Gaining deep understanding of Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities, aligning the customer lifecycle with that of the Pfizer portfolio and connecting them to relevant internal Pfizer people whenever they need it.     
• Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states treated. Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care.    
• Seeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer.  
• Establishing a strong working relationship with the Pfizer virtual Health Representative, KAM and SME Teams and sharing insights from customers to make our digital service offering even better.   
• Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements.    

Must Have 

• A Tertiary Degree preferred in Business or Science or a healthcare background (e.g. pharmacist, nurse) with solid knowledge of the industry.    
• Curiosity and an entrepreneurial mindset.   
• Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients.   
• Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.    
• Solid understanding of the digital space and a willingness to keep learning and upskilling.   
• Strategic thinking and planning to help customers see beyond the day-to-day.    
• Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures.   
• Sound knowledge of and proven support of Pfizer Policies and Procedures, Compliance requirements as well as the Medicines Australia Code.  
• Demonstrated completion of Medicines Australia training program  
• Able to connect with customers virtually and in person.   
• Can-do attitude and a work ethic underpinned by determination and commitment  
• Valid Driver's Licence  

 
Work Location Assignment: Remote

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

Express your interest in the Bega Group Graduate Program 2025!

Do you have a hunger to learn and a thirst for knowledge? Do you want to launch your career at the home of VEGEMITE and Dare Iced Coffee?! Do you want to build your professional profile at an Aussie owned company with the aim to grow sustainably by reducing our impact on the natural environment, while making a positive contribution for the greater good of society, the economy and environment? Bega Group is thrilled to announce we are welcoming expressions of interest for our 2025 graduate program!

We are in high growth mode and seeking ambitious and determined graduates to join our dedicated workforce, qualified and available to start a permanent role in January 2025.

We will accept applications from the following candidates:

• Full Australian Working Rights

• Completed degree within the last three years (2022, 2023, 2024)

• Your study has been completed at an Australian or New Zealand university

• Provides academic transcript once study complete (with a ‘pass’ score minimum)

• Willing to attend assessment centre day (date and location tbc)

• Able to start full time permanent work in January 2025

Highlights of the Bega Group program include:

• A permanent role with Bega Group aligned to your strengths post rotations

• A mix of practical, on the job learning and professional development opportunities

• Attend innovative and structured workshops

• Opportunities to fast-track your leadership potential

• Creating a professional network across the Bega Group nationally, including exposure and accessibility to senior leaders

• Learn to business partner with key stakeholders to identify opportunities

• Gain valuable experience within a large-scale Tier 1 FMCG business

• Diverse and inclusive workplace and a healthy work/life balance

We would love to hear from you so please express your interest to stay up to date with graduate roles here at Bega Group.