About the Opportunity 

We are looking for a talented individual with the right skills and knowledge who want to join in our mission of ‘being by your side for life’ to positively impact Australians.

In this role you will,  

• Perform claims administrative tasks in support of the Case Managers

• Participate in the development of improved procedures for the administration of claims

• Receive initial notification of claims and implement action, check policy status, record on system and send claim forms

• Acknowledge receipt, make up claim file, attach underwriting documentation and attach applicable policy wording

• Arrange periodical benefit payments and payment of service provider accounts

• Process claim payments following instruction from the Case Manager

• Co-ordinate Surveillance, Rehabilitation and Independent Medical Examination referrals 

• Assist the Head Chef and Executive Chef in the management of the kitchen team to maximise food profitability
• Managing daily food service and on-site kitchen operations
• Ensuring that food standards, preparation, presentation and cooking techniques meet Brand Standard guidelines and are maintained at that level
• Assist the Executive Chef and Executive Sous Chef in developing new menus and concepts
• Working closely with the Restaurant Manager to meet food and beverage operational objectives

Job Title: Program Manager - Process Standardization

Location: Sydney - Preferable not mandatory

Job Type: Full-Time / Contract

About the Role:

We are seeking an experienced Program Manager to lead and coordinate the process standardization exercise across multiple subprograms within our client’s large-scale technology platform modernization initiative. This role is critical to ensuring consistency, efficiency, and alignment across the enterprise, driving the successful transformation of our technology infrastructure.

Key Responsibilities:

• Program Coordination: Oversee and manage the process standardization efforts across various subprograms, ensuring alignment with the overall modernization strategy.
• Stakeholder Management: Engage with key stakeholders, including senior management, subprogram leaders, and external partners, to ensure clear communication and collaboration.
• Process Improvement: Identify, analyze, and implement process standardisation to enhance efficiency and effectiveness across the technology platforms.
• Standardization Framework: Develop and maintain a comprehensive standardization framework, including policies, procedures, and best practices.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of standardized processes.
• Performance Monitoring: Establish metrics and KPIs to monitor the progress and impact of process standardization efforts, providing regular updates to senior management.
• Change Management: Lead change management initiatives to ensure smooth adoption of standardized processes across the organization.
• Training and Development: Provide training and support to subprogram teams to ensure understanding and adherence to standardized processes.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
• Experience: Minimum of 7-10 years of experience in program management, preferably with a focus on process improvement and standardization in a large enterprise environment.
• Skills:
• Strong project management skills, with a proven track record of managing complex, multi-faceted programs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in project management tools and software.
• Knowledge of industry best practices and standards in process improvement and technology modernization.

Why Join Us:

• Impact: Play a key role in transforming our client's technology infrastructure and driving operational excellence.
• Growth: Opportunities for professional development and career advancement within a leading management consulting firm.
• Culture: A collaborative and inclusive work environment that values innovation and continuous improvement.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

SIXT Australia is on the lookout for a Full Time Duty Manager to join the team in Sydney.

This position can be located at either Sydney Airport or Sydney Suburbs (Artarmon, Brookvale, Hornsby) sites - please indicate your preference within your application. 

As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. 

Your key responsibilities will include:   

• People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales 
• Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns 
• Achieving targets and KPIs, and delivering high audit and compliance standard for the business 
• Reporting and daily fleet management 

We are looking for a Fraud Officer to join our team. 
A Fraud Officer's role is to protect the financial wellbeing of our client's customers and minimise fraud losses. Fraud Officers achieve this by providing exceptional customer service when interacting with our client's customers through inbound and outbound phone calls as well as ensuring all alerts and necessary escalations of potential fraud cases are completed in a timely manner.

About the Role:

• Handle customer interactions via inbound and outbound calls, ensuring excellent customer service.
• Accurately and timely complete outputs from fraud detection systems, addressing all alerts and fraud cases as needed.
• Liaise with merchants, Visa, and internal departments to assist in the mitigation of fraud
• Proactively analyse transactional data to identify fraud trends and risks.

The Digital Media Manager will be responsible for executing and analysing Accor’s digital media strategy across the Pacific region, supporting the acquisition and retention of guests. The successful candidate will manage paid media campaigns, oversee media agencies, and collaborate closely with internal teams to optimize performance and deliver results aligned with key business goals.

This is a fixed-term contract role for 10 months.

Key Responsibilities:

• Media Strategy & Optimisation: Lead the execution and optimization of paid media strategies (including programmatic, display, and social media) across the Pacific. Monitor campaign performance, providing insightful reports and ensuring alignment with KPIs.
• Collaborate with Agencies & Partners: Strengthen relationships with media agencies, strategic partners (Google, Meta, Microsoft), and key publishers. Manage ongoing partner calls, share new opportunities, and drive media innovation.
• Cross-Regional Collaboration: Work closely with global media teams and local country teams to ensure alignment of business objectives and campaign strategies. Support the adoption of global initiatives while customizing for regional needs.
• Budget Management: Manage the media budget, ensuring effective use of resources across multiple markets and channels. Optimize spend to enhance campaign performance and meet financial targets.
• Innovation & Growth: Stay ahead of digital media trends and emerging technologies, supporting projects related to data-sharing, cookieless targeting, and new advertising channels.
• Team Leadership & Training: Lead and mentor in-country teams, fostering a high-performance culture, and supporting the ongoing development of team members.

What you will do

This is your opportunity to join carsales in the role of Account Coordinator. In this role, you will support the carsales mediahouse team, by providing a range of administrative support to ensure that all sales activities and advertising campaigns are delivered accordingly. This will be achieved by understanding the client’s business, our products, the market, and our business objectives. You will:

• Support Account Managers in coordinating sales activities and maintaining strong customer relationships.
• Develop solutions that deliver campaign management. This includes implementation, communication with external partners on status, tracking and post-campaign reporting.
• Deliver sales collateral by ensuring go-to-market decks, pitches and insights decks are accurate and relevant to the advertiser.
• Demonstrate understanding, motivations and expertise in assisting the team in the sale and successful delivery of advertising solutions.

As our next Front Office Manager you will:

• Lead the Front Office Team including Porters/Concierge, Guest Experience, Switchboard Operators, Reception and Assistant Managers in one of Sydney's largest Accor Hotels.
• Develop & empower your team of Heartists and work in collaboration with the Operational team to deliver peak moments to our guests
• Create welcoming places and memorable experiences not only for our guests but also for your team.
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the Operations Manager on loyalty recruitment, projects, reports and initiatives in the hotel and with the whole hotel team

What you get to do in this role:
The world of work is one of the most pressing issues that business leaders have on their mind and as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. The Partner Acceleration Lead will join our Partner Acceleration team and the Global Partners and Channels (GPC) team that is at the forefront of driving ServiceNow’s growth to $15B and beyond. 

The Partner Acceleration team has set a goal to drive profitable revenue through the identification and monetization of breakthrough Offerings with our broader partner ecosystem.  The Partner Acceleration Lead for one or more Global SIs is an exciting role and accountable for collaboratively developing NOW’s partner Offerings strategy for one or more Global SI partners in the ServiceNow ecosystem, activation of partners, ownership of offerings and industries heat-map by geo/segment, assisting with partner engagement for Product Line ‘use cases’, ‘industry segment’ roadmaps, TAM and Partner ideas monetization scenarios with specific focus on development of new joint GTM business and commercial models with a designated partner across various workflows and industries that will scale to accelerate NOW growth to $15B+.

At a business level, you will be working with ServiceNow stakeholders and one or more Global SIs in ServiceNow’s ecosystem to create and execute against our most pressing Industry personas and business imperatives. As a result, the successful candidate will possess deep knowledge of working strategically with a partner across multiple industries, program management skills, ability to drive measurable outcomes with the partner and sales teams across both organizations (partner and ServiceNow), and should have a track record of demonstrated cross functional exec collaboration in a high-profile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company. This individual will also need to be adept at internalizing the Global GPC mission & transformational op model principles to enable & accelerate NOW growth. 

Primary focus: 

• Help identify, ideate, cultivate, monetize and scale existing and new GTM motions and Industry offerings that fundamentally transform the world of work.  We classify partner Offerings as opportunities for a partner’s thought leadership to be coupled with the ServiceNow platform to create something net new to drive implementation or managed service revenue for partners and license revenue for ServiceNow.
• The focus of this role is to work with partners to develop pipeline for Customer Workflows, TMT and Manufacturing industries in the EMEA Market
• Work closely and collaboratively with global & regional GPC staff and extended staff members to cross functionally align and vertically operationalize and localize the GPC global operating model principles, initiatives and programs leveraging the following three global-geo op model tenets.
  •    Segmentation/Coverage, GTM Alignment, QBRs & Governance with partner, as well as a consistent & predictable Joint GTM Engagement approach.
   
  Additional Responsibilities:
  •    Drive measurable outcomes with the partner ecosystem through prioritized industry Offerings with one or more Global SIs - specifically offerings that address customer needs and drive revenue pipeline.
  •    Work strategically to identify new industry specific ‘use cases and solutions’ with one or more Global SIs partner and build the associated partner industry plan including joint GTM and marketing campaigns around key industry Offerings. This includes coordinating the successful execution of offerings launches with our broader GPC GTM teams to the global sales team.
  •    Lead the effective collaboration of “deal level” strategies & tactics between field sales and partners at both new and existing customers to drive new logos & NNACV ‘Sourced-Influence’ revenue.
  •    Drive tight cross functional alignment across key internal stakeholders such as our industry solutions team, product teams, GPC global and regional teams.
  •    Work collaboratively with partner execs along with the GPC leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics.
  
  Requirements:
  •    Professional experience and/or knowledge of standing up a GTM with SI partners across one or more Industry verticals.
  •    Strong network of industry SMEs in both partner and client environments.
  •    Ability to engage with partner in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate co-sell & co-deliver opportunities with the partner.
  •    Strong business development experience and history of developing and executing partner go-to-market plans.
  •    Ability to align, localize and execute joint GTM strategy and multi-year business plans with targeted partners around industry Offerings with compelling joint GTM value propositions.
  •    Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’.
  •    Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement 
  •   Sales and Business Development mindset

BizCover who?

You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit

So what?

We are looking for a Customer Care Specialist to join our team. As a Customer Care Consultant at BizCover, you will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience when dealing with the company. You'll work closely with customers, acting as their point of contact, providing product support, and addressing any concerns that may arise. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers.

Responsibilities

• Respond to customer inquiries via email, phone, and chat.
• Work closely with customers to understand their needs and provide tailored advice.
• Troubleshoot technical issues to help customers make the most of our platform.
• Keep up-to-date with insurance industry knowledge to provide the best possible recommendations.
• Maintain accurate records of customer interactions and provide feedback to management.
• Identify areas for improvement in our processes and suggest creative solutions.
• Follow up with customers to ensure their issues have been resolved.

• 2+ years of experience in a customer service or support role is desirable
• Excellent communication skills, both verbal and written.
• Ability to quickly learn new technology platforms and software.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong time-management skills and ability to work independently.
• Experience working for an online business is preferred.

• Hybrid working model with flexibility to work from home and the office - 3 days a week from home 2 days a week in office based in Townhall
• If based outside of Sydney, you will work fully remotely
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

What Kind of Person Works Well in our Company

Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun: a person who delivers a first class customer experience every time
Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun: a person you can trust to get it done
Advancer - noun: a person who always wants do better

Who are we?

We are the leading online platform for comparing and buying business insurance.

Not to toot our own horn, but we’re shaking things up in the SME business insurance market! We’re all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free insurance!

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $57,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

Responsibilities

You will be responsible for providing legal advice to all aspects of the business.  This will, in conjunction with support from external counsel, include providing advice across the full life cycle of renewable projects from development, construction, project finance, M&A and regulatory to ensure the successful delivery of our renewable energy projects.  This role will report into our Director & General Counsel.

What you get to do in this role:

• Lead and design the digital transformation of Federal and state government health care, education and local government organisations
• Accelerate the scale and growth of the business by delivering transformational value to the Australian Public Sector through meeting and exceeding an assigned team quota 
• Set a high bar and example as a trusted advisor for your team and the wider Australia and New Zealand business, including the Senior Leadership Team
• Strategise and execute on vertical and horizontal sales strategies as part of a wider Public Sector Industry aligned and matrixed sales team
• Lead a team of three Director and Senior Director level sales managers who have five to nine individual contributors (Senior Account Executives) reporting to them. 
• Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the Australian Government
• Lead and inspire your team to bring ServiceNow’s People Pact to life through developing talent and managing consistent recruiting practices to attract, develop and retain the best talent
• Establish and nurture relationships at the highest levels of organizations 
• Manage accurate forecasting and communications on a daily basis 
• Drive customer success practices across your area 

About the Role:

As a TPG National Sales Data Analyst, you will assist the team in identifying, shaping and driving initiatives to maximize return on investment of existing capabilities and shape and deliver new sales opportunities. This is a great opportunity for an analytical individual to work with one of our key client partners - TPG - Vodafone and Lebara.

In the role you will effectively help manage, collect and interpret large volumes of data from multiple sources (in house reporting platform, customer sales data etc) to provide insights, ROI and trending reports that accelerate retail excellence for our client.

Your insights and recommendations, together with your supporting rationale, will influence and drive critical strategic and sales / commercial decisions, both internally and with our partner TPG. 

Benefits:

• An attractive total salary package including superannuation is on offer
• Flexible working arrangements
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, a well-stocked drinks fridge, and end-of-trip facilities 
• Great company culture with individual professional development pathways.

Tasks & responsibilities:

• Identify sales trends and provide recommendations to Field Sales Team and Customer Teams
• In depth interpretation of data that challenges assumptions and encourages ‘out of the box’ thinking
• Effectively manage all data requirements for our field sales and client service team as well as client partner
• Prepare category reports around sales, in store standards, space, ranging, promotional effectiveness etc.

About you:

• Relevant experience in similar role
• FMCG Consumer sales experience
• Advanced Excel skills and experienced in Tableau/PowerBI (or similar data visualisation tools)
• Enthusiastic and energetic team player
• Excellent written, communication and presentation skills
• Highly organised with a strong ability to prioritise  

If you'd like to join a fast-moving organisation that achieves extraordinary results, please submit your application by clicking on the 'Apply' button. Please note only shortlisted candidates will be contacted.

We are looking for an Associate Database Administrator to join our Data Team to support the performance, integrity, and security of the organization's databases.

What is this role about?

In this newly created role it involves implementing, maintaining, and optimizing databases to ensure their availability, efficiency, and scalability. Also collaborates with development and infrastructure teams to support the database environment, monitor system performance, ensure data recovery and backup processes, and handle database migrations and upgrades.

Here's more of what you’ll work on:

• Define and enforce architectural standards for SQL Server, Oracle, PostgreSQL, MySQL, and other RDBMS to ensure consistency and best practices.
• Maintain and enhance the operational stability of all database systems.
• Implement performance monitoring and tuning strategies for SQL Server, Oracle, PostgreSQL, MySQL, and other DBMS.
• Work closely with stakeholders to understand and address customer needs, ensuring that database services align with business objectives.
• Manage collaboration and communication within the database team and across other teams to ensure seamless integration of database services

We are on the lookout for a Technical Delivery Lead. Our technical delivery leads work with our product, project and UI/UX teams to design and deliver technical solutions for our clients. Coming from a software engineering background, the technical delivery leads are stepping up into project co-ordination and architecture from hands-on implementation roles and engineering management. 

The ideal candidate will have extensive experience in technical solutions/architecture, particularly in delivering customer-facing digital products while collaborating with UI/UX, product, and technical teams.

A background in consulting is ideal, demonstrating the ability to work collaboratively with clients and stakeholders to design and implement solutions across various technologies is essential. Proficiency in cloud-native backend development using Azure and AWS, coupled with a strong understanding of digital channels (mobile, web, and portals), is required.

Key Responsibilities

Stakeholder Management

• Collaborate with senior business leaders, product managers, designers, and business analysts to understand business requirements and translate them into actionable technical solutions.
• Facilitate communication between technical teams and non-technical stakeholders to ensure alignment on project objectives and deliverables.
• Serve as the primary technical contact for stakeholders, managing discussions and decision-making to ensure expectations are met.

Architecture & Discovery

• Lead the discovery and design of greenfield solutions, evaluating technologies, frameworks, and architectures in collaboration with cross-functional teams.
• Develop solution designs that address business needs, prioritising scalability, performance, and security.
• Guide technical teams in adopting best practices in architecture and development to align with organisational standards and technology strategies.
• Coordinate with product, UI/UX, and technical implementation teams to ensure seamless platform design and delivery.

Technical Documentation

• Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, integration architecture, and API specifications.
• Ensure documentation is clear, detailed, and accessible to both technical and non-technical stakeholders.
• Review and refine technical documentation as part of governance processes, ensuring compliance with industry standards and policies.

Technology Leadership

• Design and implement solutions leveraging Azure and AWS backend services, ensuring optimal use of cloud resources for reliability and scalability.
• Stay informed about emerging technologies and industry trends, applying this knowledge to influence technical decisions and innovations.

We are seeking energetic and passionate Housekeeping Attendants to join our dedicated Housekeeping Team.

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience. 

Successful applicants will be required to:

• Service and clean assigned guest rooms ensuring that rooms are perfectly presented to hotel standard.
• Ensure all service areas are fully stocked with guest amenities, advertising material
• Report all maintenance/repair requirements and lost property following correct hotel procedures
• Ensuring all equipment is maintained, used and stored correctly
• Handle all amenities, chemicals and equipment according to WHS standards.

The Accountant will be a key contributor to the success of the business by providing crucial support to the Commercial and Operations team through cost control, reporting, forecasting, and financial analysis. This role will deliver valuable insights that inform strategic decision-making and drive business performance. With a strong focus on accuracy and analytical skills, the Accountant will collaborate across departments, contribute to continuous improvement initiatives, and play an integral role in the month-end and year-end closing processes. Additionally, the role ensures compliance with financial regulations and supports both internal and external audits.

Key Responsibilities

• Prepare accurate and timely financial and non-financial reports.
• Assess and manage financial risks to ensure robust control over business operations.
• Perform CAPEX process and maintain the fixed assets register.
• Prepare weekly, monthly and quarterly reporting packages, including KPI, P/L, B/S, Inventory, Operations and variance analysis.
• Managing and leading all inventory related accounts, ensure they are well prepared and reconciled.
• Business partner with the commercial and operation teams, identify areas for improvement, provide cost analysis and recommendations.
• Prepare BAS, FBT and other government reports.
• Engage in the preparation of budgets and forecasts.
• Provide ad-hoc analysis reports as requested.
• Assist Accounts Payable/Receivable and internal/external audits.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

THE ROLE

• Analyse bank statements, credit reports and any other relevant information
• Make simple recommendations on commercial lending applications
• Make decisions on drawdown requests for Line of Credits and allowable variations to original credit decisions
• Work closely with Credit operations and Sales teams to achieve company outcomes

Our exciting Digital Sales Account Manager opportunity is a hybrid role responsible for retaining and selling Experian's leading Digital Advertising Marketing solutions, that is uniquely placed to solve client needs. This is a growth area in our business with substantial upside and will suit a experienced operator that's comfortable selling larger complex deals that offer tailored data solutions involving our proprietary tech and expert consulting. This team operates to service sophisticated use cases of our data solution, from new product development, expanding partner services to ad monetisation growth. Global exposure with coordinating and learning from global networks and markets to learn and implement best practices for the ANZ market.

We have a great Operations Coordinator opportunity in our Numero team for a fluent Mandarin speaker. This role can be based in either Auckland, Sydney or Melbourne and has flexibility to work remotely with only occasional visits to the office.

The ability to work weekends 9am to 5pm, Thursday to Monday is essential.

Key Responsibilities:

Box Office Data Management

• Box Office data entry
• Daily Box Office data accuracy checks
• Chasing up missing grosses
• Mappings of films, formats and theatres

Film Release & Release calendar updates

• Film creation, amending release dates, finding film artwork and synopses

Client Service

• Replying to enquiry emails about box office data and reporting
• Helping customers and users with requests e.g. setting up logins and investigating data discrepancies etc...

Skills, Knowledge, Abilities and Personal Attributes:

• Must be proficient in Mandarin and English
• An interest in box office results, records or statistical information
• Film knowledge, and an interest in film, is a plus
• Knowledge, experience and understanding of the cultures in Asia is a plus
• Proven ability to work as a part of a team, and independently, to meet deadlines
• Excellent communication skills, both written and oral
• Ability to demonstrate and further develop administrative, time management and planning, analytical, problem-solving, and internet research skills
• Confident, positive personality with excellent interpersonal skills and a professional manner.
• Attention to detail
• You must have the right to live and work in Australia or New Zealand
• The ability to speak and write multiple languages is an added benefit but not essential
• You must be able to work weekends 9am to 5pm, Thursday to Monday

About Numero

Numero provides an aggregated box office reporting platform giving the film industry clean, fast, and effective information. Through collection, collation, and reporting of theatrical box office results for the global film industry, Numero delivers up to the minute information, collecting box office results across more than 30 territories, and providing services across Asia Pacific, Europe, Africa, North America, and Latin America.

Numero is part of the Vista Group, a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

Our HQ is in Auckland and we have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur. We use the latest technologies and offer a fun, agile and collaborative environment.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew • We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light • We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen • We make good things happen as people and as teams through our focus on delivery

Chase Great • We challenge ourselves and each other to keep improving

You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include:

• Excellent work/life balance including remote working (with an Auckland, Sydney or Melbourne base required)
• Volunteer day, enhanced paid parental leave and wellness benefits
• Strong mentoring & career development focus
• Fun team events including the Vista Innovation Cup

If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Numero.

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs, or political opinion. This commitment is reflected in all our employment policies and procedures.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

About your role 

We are seeking Consultants with experience in HCM transformation to join our growing European practice. In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling world-class workforce operations and experiences.  

You will guide our clients through the complex landscape of HR transformation, leveraging technology and best practices to create an impact on business outcomes. You will deliver quality client service, provide insightful solutions, and balance multiple priorities. You will also demonstrate excellent communication and problem-solving skills, easily integrate into new teams, and establish relationships. More specifically, the responsibilities of this role include: 

• Create employee experience strategies with market-relevant thought leadership - develop employee experience journeys, personas, and roadmaps to help digitise HR service delivery and improve workforce experiences. 

• Deliver HR Transformation E2E projects as well as state-of-the-art HR Service Transformation solutions at global scale. 

• Deliver HR TOM and HR Process Design to enable and operationalise our clients' HR strategies. 

• Support clients with implementation and adoption of HR Cloud and HXM Technologies from Hire to Retire. 

• Provide Workforce Transformation Advisory from Talent Marketplace solutions via skill-based organisation towards Learning Agility, Upskilling and Reskilling initiatives – provide project management support for the deployment of new workforce solutions and initiatives. 

• Facilitate HR workshops and craft insightful presentations, providing actionable recommendations. 

• Contribute to practice development and pre-sales activities to develop our service offerings, proposals and go-to-market initiatives further. 

• Lead teams, fostering an environment of continuous learning and growth. 

 
You.. 

• Have a broad business skill set including stakeholder management, problem-solving, and resilience 

• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences 

• Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel 

• Domain expertise in processes from the Hire to Retire employee cycle, including defining HR processes, creation of formal process documentation, detailed process maps and standard operating procedures. 

• Translation of employee experience needs into business requirements to drive digital HR platforms deployment. 

• Knowledge and experience in the implementation of HR technologies, e.g. HCM cloud systems (e.g. Oracle, SuccessFactors, Workday), HR ticketing/workflow tools (e.g. ServiceNow HRSD, Salesforce) or other HR solutions. 

• Project and change management activities for HR Transformation projects. 

• Ability for conducting HR improvement workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps. 

• Strong facilitation, communication, and problem-solving abilities. 

• Ability to lead project teams and mentor junior consultants. 

• Demonstrable experience in developing proposals and offerings, either for internal or external clients. 

• Contribution to practice development, including go-to-market strategies and developing others. 

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.