What is this role about? 

The Support Engineer will, ensuring the availability, performance, and maintenance of mission critical systems. 

As a member of our DevOps Engineering team, you’ll be responsible for: 

• Taking ownership of the operational lifecycle, including incident, change, and problem management.  

• Proactively monitor systems, respond swiftly to incidents, and work to resolve underlying problems to prevent future occurrences, ensuring minimal service disruption and maximum uptime. 

• Providing 24 x 7 rostered on-call support where required by management. 

• Providing expertise and input into operational design and process. 

• Ensuring appropriate user access and service requests actioned to agreed standards. 

• Maintaining and update documentation related to configuration, processes, and best practices.  

• Contributing to the organisation’s mission of delivering resilient, high-performing technology services to its customers, while embracing the DevOps philosophy of continuous improvement and agility. 

We’re looking for a Demand Planning Analyst to join our Demand Planning team on a permanent full-time basis in North Sydney.

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

About the role

This is a key role which reports directly to the Demand Planning Manager and is an excellent opportunity for the successful candidate to demonstrate their experience in:

• Supporting all forecasting and analysis activities associated with the product portfolio they are allocated to and with cross-functional stakeholders.
• Creating and maintaining forecast models, incorporating business intelligence and forecast information gathered from internal and external sources.
• Integration point into the Marketing, Sales and Finance functions across the S&OP process.

About you

Along with 2 years’ experience in a demand planning and analytical role, you will have:

• Strong analytical and problem-solving skills.
• Advanced Excel, SQL and PowerBI a must.
• Proficiency in demand planning software and statistical analysis tools.
• Excellent communication and interpersonal skills.
• Demonstrated experience working with ERP and/or order management applications.
• Knowledge of S&OP principles & practices.

About us

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world.  We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave
• Opportunity to take advantage of novated leasing options
• Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
• Annual flu vaccinations
• Medibank Health Insurance - discounts on corporate cover 

Ready to apply?

Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

Please note that we are not accepting applications from agencies at this time. 

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose:

The Change Enablement Practice Lead is accountable for the ITIL Change Enablement Practice. The Lead needs to ensure that the process is designed appropriately and effectively that it meets the needs of AP+, industry best practice and various legislative requirements. The role is required to govern the practice end-to-end, including, service partners, performance, governance forums, reporting and training. This governance is required to ensure IT and business services achieve positive outcomes. 

Primary Accountabilities, Duties and Responsibilities:

• Own the ITIL change enablement practice, including people, process and technology, to ensure the right outcomes are achieved. 

• Accountable for all enhancements and introduction of new capability to the change enablement module in AP+ ITSM tool. 

• Support the ITSM tool software delivery lifecycle for enhancements to the change enablement module. 

• Leading or contributing to the formulation of the change enablement practice roadmap and approach. 

• Identifying and addressing potential risks and areas of resistance, devising specific plans to mitigate concerns. 

• Performing analysis of changes to ensure thorough planning of change initiatives in line with the AP+ standards. 

• Authorise for changes to progress, as per the AP+ change approval matrix. 

• Develop and implement change enablement communications, and training in line with AP+ standards. 

• Identify opportunities to automate and digitise the process. 

• Conduct post change reviews to identify areas for improvement and mitigate future impact as a result of failed changes. 

• Chair all practice governance forums, inclusive of forums with critical service partners. 

• To maintain an interest and awareness of industry trends across change enablement and the capability within the AP+ ITSM tool to identify improvement opportunities within AP+.

We'd love to hear from you if have:

• ITIL4 (required) 
• Certified Agile Service Manager (Preferred)
• Agile Methodology (Preferred)
• Using various frameworks, such as DevOps and CI/CD 
• Automating and integrating toolsets to support modern change enablement practices
• Applying change enablement standards across legacy and modern technology architecture 
• Developing communications, including micro communications, to support adoption, uplift and performance 
• Creating performance-based reporting 
• Managing and integrating service partners

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

We are seeking a proactive and strategic Marketing Executive to oversee and optimize our social media presence, ad campaigns, and localized marketing initiatives. This role will be essential in developing content strategies, managing community engagement, collaborating with local agencies, and expanding our reach across regional social media channels. The ideal candidate will have expertise in Korea's social media landscape and a strong understanding of local market dynamics, enabling them to effectively connect with and engage prospects, foster interest in our products and services, strengthen our reputation, and drive sustainable growth.

Key Responsibilities

• Conceive and develop efficient and intuitive marketing strategies.
• Organize and oversee advertising campaigns (Meta, IG, X Tiktok, and etc.), exhibitions and promotional events.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
• Initiate and control surveys to assess customer requirements and dedication.
• Write copy for various marketing materials (brochures, press releases, website content, and etc.) and provide Korean translations.
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
• Monitor progress of campaigns using various metrics and submit reports of performance.
• Collaborate with managers in preparing budgets and monitoring expenses.

• 1-2 years of experience in social media, digital marketing, or related roles, with a demonstrated ability to manage and grow social media channels.
• Experience in managing ad campaigns for brands or agencies is preferred, showcasing a solid understanding of ad targeting, optimization, and analytics.
• Critical thinker and problem-solving skills with the ability to turn complex ideas into engaging and accessible content.
• Team player with great interpersonal and communication skills.
• Similar industry experience (brokerage / gaming) is a plus.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• We support you during difficult times. Receive one additional paid day off for each occasion of family bereavement.
• Cherish life's milestones. Enjoy paid time off for your marriage occasion.
• Welcome your newest family member with a special gift!
• Invest in your growth! Access annual training opportunities tailored to your role.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

This role is part of the 24/7 IT operations team that performs a critical function in the monitoring of mission critical systems, responding to alerts, providing comprehensive level 1 customer support and working with technology partners, support teams and business stakeholders.  

The role requires participation in a continuous shift roster, including the provision of cover for team members taking annual or personal leave. 

Primary Accountabilities, Duties and Responsibilities:

• Providing 24/7 ‘eyes on glass’ monitoring of various AP+ systems and applications.

• Providing comprehensive 24/7 operational and incident management support to a diverse group of customers and internal stakeholders.

• Ensuring timely response to alerts, calls and emails and adherence to service levels and performance metrics.

• Undertaking the day to day support activities and complete tasks within defined service levels.

• Performing triage activities including prioritising service requests, incidents and problems, and escalating to appropriate support groups.

• Following documented procedures for effective and efficient resolution of incidents and problems.

• Performing change analysis and support activities as part of change enablement processes.

• Participating in post incident reviews and root cause analysis activities as part of problem management.

• Developing and maintaining a knowledge management database including relevant processes and procedures.

• Identifying opportunities to improve observability of system health and performance through analysis of alerts trends.

• Driving continual improvement through improving task workflows, processes and working towards automation.

We'd love to hear from you if have:

• Experience in a similar role in a continuous shift IT operations environment (24x7x365).

• Familiarity with Unix, PL/SQL, Java, Jboss application server.

• Understanding of cloud technology e.g. AWS, web services, Apigee API.

• Experience with the usage and configuration of monitoring tools (e.g. Splunk, Dynatrace).

• Experience with ITSM tools (e.g. ServiceNow, Jira, Confluence).

• Knowledge of payments processing environments is desirable (e.g. Connex switch, tokenisation, EMV 3DS, NPP).

• Experience with web and app support, batch processes, and data management.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

Are you a hands-on senior paid search leader that has experience in running high-performance ecommerce and leadgen campaigns on the Google network? If so, this role might be for you.

Webprofits is a leading DTC + ecommerce marketing agency specialising in helping brands drive growth through sophisticated digital growth frameworks. Established in 2006, we have innovated and re-invented ourselves throughout our history, always looking for a smarter, better and faster way to do things.

We are looking for a senior paid search leader to lead paid search for a portfolio of DTC and ecommerce brands we work with. In this role you will be leading all communications with the client, executing on the paid search strategy and working with a cross-functional team of Webprofits experts to hit the clients' ultimate revenue and profitability goals.

Webprofits is a remote-first, independent agency with a culture that promotes transparency, learning and excellence. We use Slack, Notion, Asana and Google Apps for all of our communications and are flexible on the hours you work as long as you attend the regular, collaborative meetings.

Want to go to the gym in the middle of the day and work later in the evening? That's fine. Need to pick up your kids from school and spend some time with them and then make it up at night? That's fine too. We offer flexibility and autonomy if you're great at what you do and are highly communicative about your schedule.

This is a great opportunity for someone who has a passion for rankings websites at the top of Google and wants to take their skills and expertise to the next level. Simply put, you need to LOVE the work and be great at it.

The successful candidate will be able to demonstrate passion and proven experience with:

• Scaling ecommerce revenue through PMax, Search Ads and YouTube Ads / Shorts
• Generating a high-volume of leads for DTC brands across multiple industries
• Building high-converting landing pages for leadgen campaigns

In this role you will also be required to execute on the following:

• Develop paid search strategies that are profitable and scalable across various industries
• Setup, launch and manage paid search campaigns on Google and Bing
• Write, wireframe and brief landing pages for leadgen campaigns
• Run AB testing campaigns for high-volume campaigns
• Create funnel based strategies to drive greater performance
• Prepare performance analysis reports and make recommendations to adjust and improve strategy performance
• Read and articulate performance data for internal and client-facing reporting
• Conduct meticulous consumer research that orientate GTM strategies
• Share your knowledge and experience with the greater Webprofits team
• Innovate and stay ahead of the latest tactics in scaling paid search

Webprofits employs the best minds in strategy, marketing, and technology and delivers on a 18-year history at the frontlines of digital marketing. Our goal is to be the #1 DTC Marketing Agency in Australia, and we are focussing all of our efforts into achieving that goal.

Webprofits is a remote-first team with its head office in Sydney so if you want to have a hybrid remote lifestyle this will also suit well. Webprofits prides itself on its ability to always find a better and smarter way and we share that through our Growth Manifesto Podcast.

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

• Regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results. 
• Together with your Store team, you drive Hello Member program in line with country goals
• Ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• Manage the recruitment, training, development, and succession planning for your Store. 
• You evaluate and manage the performance of your Store Team, including having performance development reviews, putting development plans in place, giving feedback, and following up and taking actions to improve performance and develop your team. 
• Secure Store Operations Best Practices in your Store, according to the Area plan 

We are currently looking for a Financial Planning & Analytics (FP&A) Specialist to support our marketing and coffee solutions teams within JDE Australia. This is a 12-month contract role based in our North Sydney office with hybrid working. The FP&A Specialist will take ownership of marketing related expenditure including budgets, estimations and actual spends, playing a part in decision making by providing sound financial recommendations for new innovations! Are you up for this challenge? 

In this role, you will:

• Partner with our marketing team and oversee the advertising and promotional (A&P) spend
• Support business case scenarios and brand planning for new product pipelines and activations
• Prepare monthly and quarterly reports and balance sheet reconciliations related to the marketing budget
• Provide disciplined financial recommendations regarding the marketing budget
• Work closely with internal stakeholders locally and globally to ensure accurate cost control
• Drive efficiency through process improvements
• Cover certain assigned month end tasks
• Ad hoc reporting and analysis

You will be an integral member of the team, responsible for implemented integrated communication and content creator campaigns across a variety of traditional and new media platforms. This role will develop direct relationships with press and content creators, and work with support agencies where relevant, to deliver paid and earned activities that support marketing pulse points for Ubisoft games.

Utilizing a “player-first” mentality, the Communication & Content Creator Manager will work with cross-functional teams to create unique engagement opportunities and activations in the ANZ territory.

WHAT YOU'LL DO

• Partner with the Head of Communications & Content Creators to implement tailored, effective, and innovative communications and creator campaigns
• Develop and maintain Ubisoft’s relationships with key local press and content creators
• Execute content creator campaigns for allocated titles that deliver strong ROI
• Support deployment of the Company Creators Program: applications vetting, local promotion, business requests management, etc.
• Collaborate closely with Ubisoft global and regional teams to share local knowledge and coordinate campaigns
• Manage the co-ordination of local press and creator events
• Collaborate with internal and cross functional stakeholders worldwide
• Ensure local reports are finalised for local and global counterparts by the relevant deadline