Performance Manager

Why is this an exciting opportunity:

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need. We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.  

• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.   

• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team 

• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

We’re excited to be on the lookout for a Performance Manager to join our team, based in Melbourne. Whether you’re a driven Senior Executive ready to take the next step in your career or an experienced Manager seeking a new challenge, we’d love to hear from you.

Publicis Groupe benefits:

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

The transformation you will experience:

The Performance Manager is accountable for managing the digital performance business (search, programmatic, and social) within our individual HX Planning and Activation teams and driving best in class implementation. As a valued member of the team, the Performance Manager is accountable for driving and enhancing our agency culture of Never Standing Still.

Your day to day will look like:

•       Manage the digital performance business within the individual Starcom client team

•       Provide client leadership on digital performance strategy, partnerships and tech opportunities

•       Develop and grow relationships with clients and client teams through digital performance excellence

•       Work cohesively as HX Partnerships for integrated media solutions for clients

•       Meet or surpass client digital performance targets

•       Oversee the completion and optimisation of biddable programs and campaigns

What you’re looking for:

•  A strong team with a supportive and collaborative culture
• Partnering with a client who is open to being challenged and working progressively
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role:

•       Minimum 3-5 years’ experience across search and/or social and/or programmatic

•       Proven aptitude to exceed client and campaign objectives

•       Performance media team management experience

•       Experience in working with ad technology, data and media partners

•       Mastery display/social/mobile/video and search platforms

•       Thorough knowledge of search & programmatic bid management tools e.g. DV360, SA360, Verizon Media, Trade Desk, Brand Networks

•       Top line knowledge of Industry monitoring systems e.g. Hitwise, Adthena, SimilarWeb

•       Aptitude to both assist digital managers and mentor account coordinators

What we’re looking for is:

•       Attention to detail that is second to none

•       Able to provide solutions and think outside of the box

•       A collaborative team member who thrives in working with others

•       A true professional with strong time management and the aptitude to juggle multiple priorities

•       Strong organisation experience with a love for being one step ahead

•       Has a curious nature with a willingness for continuous learning and fearless growth

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

Sofitel Melbourne On Collins is seeking an experienced Receptionist to join our Guest Experience Front Office team.

As a Receptionist you will be passionate about providing a luxurious experience for our guests at every touch point. You will take the time to listen to our guests and make them feel heard, and to do that you are genuinely fascinated by people, curious and an excellent story spotter. You will be responsible for providing professional and personalised service to all hotel guests, visitors, and ambassadors, ensuring maximum guest satisfaction.

To be successful in this sought after position, you will have excellent attention to detail, effective communication skills, proven experience within a quality establishment, and above all else, pride yourself on ability to exceed both the guest expectations and hotel standards.

A rare opportunity exists for a  guest obsessed hospitality professional to join the Club Sofitel team on level 35. As a Club Sofitel Supervisor you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during their stay.

KEY RESPONSIBILITIES

• Lead, mentor and develop the team, ensuring a fun and engaged work environment

• Assist the Club Manager with the recruitment, induction and training of new team members

• Conduct probationary reviews, yearly performance reviews and development plans for Club team members

• Responsible for rostering according to the daily operations and Club budget

• In conjunction with the Guest Relations Manager, allocate expressions to   appropriate guests

• Maintain all Reception standards including check-in/check-out procedures and Concierge services

• Coordinate bookings for the Sofitel Club Business Centre and Boardroom

• Maintain all Food and Beverage standards, including stock and inventory control based on current and future occupancy

We are growing and are seeking a Triage Injury Management Consutlant to work on a full time basis. This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home or office. 

Tasks include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Provide initial early intervention Triage with clients, supporting both physical and mental health services.
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.