Job Title

Job Description Summary

Job Description

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. 

About the role

• Provide general overall facility management services, including continuous monitoring of office/facility
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
• Coordinate with outside contractors for the service and repairs of equipment

About You

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
• Previous customer service experience
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

Who Will Be In Your Team

Colleagues in the Chief Medical Affairs Office aspire to be the most trusted and innovative medical partners, to shape the future of healthcare for patients. Our purpose is to shape the end-to-end life cycle of our medicines with clinical insights that uncover, anticipate and address population and patient health needs. We are scientific and clinical professionals working with partners across many sectors to generate evidence and provide quality medical expertise to HCPs and other decision makers and address care gaps.

We are transforming how we engage with HCPs and patients, setting a new industry standard for digital, in-person and hybrid interactions centred on science-based engagement tailored to customer needs.

What You Will Achieve

The Medical Manager, Dermatology role is an opportunity to shape and expand the future of medical affairs at Pfizer and across industries to achieve our aspiration and fulfill our purpose of leading breakthroughs that change patients’ lives.

Working with the Specialty Care Medical Lead, the role provides medical, scientific leadership for the dermatology portfolio. A central focus of the role is to generate and analyse medical insights, identify clinical data gaps, generate relevant evidence, and communicate medical data effectively through a coordinated medical omnichannel strategy. Close partnership with Collective Advantage functions including Medical Engagement, Evidence Generation, Field Medical and Medical Quality Governance is essential.  

The Medical Manager, Dermatology will actively collaborate with cross-functional partners, internal and external stakeholders, and cross business medical affairs functions to implement and execute plans and strategies. Stakeholders include but are not limited to Commercial, Regulatory Affairs, Market Access, Medical Information, Drug Safety, Clinical Research and Corporate Compliance. The role will also maintain an ongoing external relationship and partnership with health care specialists, key opinion leaders, researchers, and investigators, advancing science and research and enhancing Pfizer reputation and recognition. 

How You Will Achieve It 

• Work with the category Medical Lead to manage the strategic direction and implement and execute plans for key assets in the dermatology medical category
• Closely align with above country teams in the medical category to ensure the local medical team receives timely information on asset strategy and objectives, clinical development plan, new/important clinical data, new regulatory and safety information and accurate, balanced and up to date materials to use in medical-to-medical (M2M) communications. As such, this role may need to attend teleconferences with global colleagues, such as Medical Scientific Subcommittees, outside of routine working hours.
• Closely collaborate with the local cross-functional teams to ensure a alignment of activities in compliance with Pfizer and local regulations
• Lead the generation of real-world evidence in the dermatology therapeutic area in collaboration with internal and external experts
• A key aspect of the role is to interact on a regular basis with key opinion leaders and to develop enduring relationships with local, regional and national opinion leaders, regional advisors on clinical practice, contributors to national guidelines and national and/or regional formularies. The MM is responsible for ensuring the Company’s adherence to high standards of conduct in all its dealings with the medical profession, supporting health care disciplines and with consumers.
• Provide medical support to in-country team and externally to ensure that the objectives of each asset are realised, product licenses are maintained and to support Pfizer’s reputation in the marketplace whilst legal, regulatory and ethical standards are maintained 
• Lead or participate in cross-functional project teams to ensure that ongoing improvements in processes and performance are delivered  
• Lead medical support for clinical research programs, protocol and site feasibilities related to dermatology assets
• Lead therapy area support for and management of investigator sponsored studies (ISRs) to ensure that adequate records are kept, progress is monitored, and presentation and publication of data is encouraged 
• Support the Medical Affairs Review and Approval experts in the certification of promotional material provided by Global teams or produced in country for medical and scientific correctness and adherence to Pfizer and local regulations
• Lead the creation or localisation of M2M content to ensure the highest level of medical and scientific correctness and adherence to Pfizer and local regulations
• The MM is pro-actively involved in supporting all aspects of a product’s appropriate positioning and usage medically and in accordance with current scientific evidence in order to enhance the product’s value in accordance with evidence-based medicine and the general principles of the quality use of medicines
• Ensure compliance with respect to relevant Codes of Practice, SOPs, regulations and guidelines 
• Demonstrate collective leadership, leading transformation, scientific expertise and execution
• The MM is responsible for engendering a management culture that is in accordance with the Pfizer core values and ensuring that Medical Affairs ethical and professional values are adhered to in all actions and activities
• Act as a key enabler in building a strong culture and driving the Pfizer AU/NZ innovation agenda 

Qualifications

Must Have 

• Tertiary education in medicine or a health science related discipline; relevant specialty training desirable 
• Deep understanding of life sciences, pharmaceuticals, and/or healthcare industry
• Experience in the dermatology therapeutic area is desirable
• Experience with medical affairs management of assets within the pharmaceutical industry (i.e. regulatory and PBAC submissions) is desirable
• Strong track record of networking and collaborations and ability to understand and influence in a highly matrixed environment
• Strong managerial, organisational, and communication (e.g., writing, presentation, etc.) skills  
• Experience in cross-functional and cross-categorical projects and initiatives  
• Ability to thrive under pressure, uphold accountability, and meet deadlines  
• Ability to identify risks and remove roadblocks to enable success  

Nice-to-Have

• Medical Qualifications or PhD in relevant therapeutic areas
• Pharmaceutical Industry experience (3 – 5 years +)
• Good working knowledge of relevant industry and professional Codes of Conduct and Practice in both Australia and New Zealand 

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

Why Our Customers Need You 

The GP Sales Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the GP Sales Representative role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The GP Sales Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.   

What You Will Achieve 

Internally known as the GP Health Representative, you will be responsible for supporting customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.  You will be the single point of contact for relevant Pfizer medicines for your accounts and will ensure a customer centric-comprehensive approach to the way HCP’s treat their patients with all Pfizer brands that are relevant to the customer. 

This is a 12 Month Fixed Term opportunity looking after Canberra, ACT territory. Candidates will also be expected to cover Regional NSW at times.  

How You Will Achieve It 

• Engaging on promotional science-based brand messages where product could support HCP in meeting patient need with engagement also focused on broader range of content (e.g disease state)  
• Acting as key point of contact for seamless (compliant) reactive only connection to Pfizer SMEs and resources  
• Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)  
• Orchestrating an ideal customer experience through relevant content selection  
• Driving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients. Ensuring customers gain best value from the services, in conjunction with the Pfizer Virtual Health Representative team who are on hand providing virtual support.   
• Leading relationships with Health Care Professionals travelling across metro and rural locations as well as providing support virtually.    
• Gaining deep understanding of Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities, aligning the customer lifecycle with that of the Pfizer portfolio and connecting them to relevant internal Pfizer people whenever they need it.     
• Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states treated. Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care.    
• Seeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer.  
• Establishing a strong working relationship with the Pfizer virtual Health Representative, KAM and SME Teams and sharing insights from customers to make our digital service offering even better.   
• Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements.    

Must Have 

• A Tertiary Degree preferred in Business or Science or a healthcare background (e.g. pharmacist, nurse) with solid knowledge of the industry.    
• Curiosity and an entrepreneurial mindset.   
• Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients.   
• Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.    
• Solid understanding of the digital space and a willingness to keep learning and upskilling.   
• Strategic thinking and planning to help customers see beyond the day-to-day.    
• Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures.   
• Sound knowledge of and proven support of Pfizer Policies and Procedures, Compliance requirements as well as the Medicines Australia Code.  
• Demonstrated completion of Medicines Australia training program  
• Able to connect with customers virtually and in person.   
• Can-do attitude and a work ethic underpinned by determination and commitment  
• Valid Driver's Licence  

 
Work Location Assignment: Remote

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

What you’ll do

• Develop and maintain in depth understanding of the Commercial segment’s processes, systems, technologies, data, customers, consumers, partners.

• Act as the primary local security contact / advisor for key stakeholders within the Commercial segment.

• Advise Security Leadership in decision making for and affecting the Commercial segment.

• Analyse and manage security compliance requirements based on industry standards, national and international regulatory framework and internal policy framework.

• Proactively identify non-conformities and areas of potential improvement and facilitate development of pragmatic solutions to address issues, utilizing the security assessments and observations processes.

• Engage with clients and customers as needed to assist the business to achieve its objectives with pre and post sales activities (e.g. explain our security program, support external audits, support bids/RFP process, assist in customer communication of security incident, etc).

• Participate in BU related conferences, client facing engagement, industry forums to represent the Security program.

• Provide regular and timely reporting on the status of information security across the Commercial segment.

What experience you need 

• 5+ years experience within the security industry.

• Bachelor’s degree or an equivalent combination of education and experience required.

• Strong communication and presentation skills demonstrated by your experience in presenting and communicating at all levels within the organization and senior management. An ability to translate complex technical security concepts into business-friendly communications, especially covering cloud usage.

• Ability to independently influence others in order to achieve objectives.

• Ability to work collaboratively within a team as well as independently and autonomously, and engage stakeholders as required, to own and carry on end-to-end projects and initiatives.

• Strong ability to build and maintain trusting relationships with internal and external customers and

• always demonstrate good judgment, integrity and actively collaborates and commits to the success of others.

• Knowledge and experience of Information Security Risk and Security governance.

• A solid understanding of security best practices and international standards such as ISO2700 and PCI DSS and NIST.

• Demonstrable experience of driving operational implementation of policies and processes.  

  What could set you apart

• Previous experience as a Business Information Security Officer (BISO).

• Experience working in a matrix environment with globally diverse team members.

• Experience with Google Cloud (GCP).

• Previous experience working with external clients.

• Experience participating in IT Security audits, working with auditors..

• Experience obtaining or maintaining compliance certifications such as SOC2, PCI, ISO 27001.

• Understanding of cyber risks in the banking/ financial services sector.

• CISM, CISSP or related certification is a strong plus.

Primary Location:

Function:

Schedule:

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• Team Global Express is seeking a MR Driver to commence immediately at our Brisbane Airport Location

• This is a Full Time Permanent Role, Monday to Friday (8.30am Starts)

• Overtime will be offered on a need by need basis

• Complete deliveries and pick ups promptly and according to time frames

• You must hold a current MR license (or higher).

• Must have a safety first approach and demonstrate WHS practices and procedures consistently

• Follow and comply with company procedures, including hazard, near miss and incident reporting processes

• Restraining loads safely as well as the correct use of straps and chains where required

• Keeping trucks in a clean and maintainable condition, whilst also keeping the yard and your personal work area tidy

• Must be able to complete your own vehicle pre-start checks

• Please Note: There is no set allocation of trucks in this position

What you’ll bring

• You will hold a Current & Valid MR License or Higher

• You will be able to follow instructions and work autonomously

• You must have excellent punctuality and the ability to complete deliveries in a timely manner

• You must have Full Rights to work in Australia

• You must have a high attention towards Safety

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Key Responsibilities

• Manage arrivals and departures of everyone visiting our hotel
• Provide exceptional guest service by responding to guest requests efficiently and courteously
• Maintain a high level of professionalism and accuracy with all accounting functions
• Communicate with housekeeping, reservations and maintenance departments to ensure all guest requests and needs are met
• Actively resolve guest issues and challenges presented on shift

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond

About the role

• This opening is for a Freight Coordinator to join our team at our Brisbane Airport Location

• This is a Permanent Full Time position, 7.6 hours x 5 Days a week (6am Starts)

• Provide timely, accurate and thorough information in response to customer queries and escalations through inbound and outbound customer contact.

• Be willing to dedicate your time to diagnosing freight issues in real time by inspecting and investigating freight throughout the Depot and speaking with numerous staff members on the floor

• Dedicate appropriate amounts of time daily towards office administration as well as inspecting and investigating customer freight queries on the floor and throughout the Depot

• Have a pro-active and strategic mindset to Customer Service by utilising multiple avenues towards problem solving which include liaising with staff, using technology and systems and conducting your own freight inspections to ascertain appropriate solutions

• Be proactive in repacking any freight according to customer requirements

• Following up on processing Repacks, Damaged and Unidentified Freight

• Coordinating with customers face to face who come in to collect any deliveries

What you’ll bring

• You will a customer mindset to drive optimum customer service solutions

• This role will involve manual handling. You must be able to complete a Pre Employment Medical in line with role requirements and Work Health & Safety

• A high attention to detail and Time Management

• Strong Data Entry Skills

• A strong attention to safety

• Previous experience in a similar role (preferred but not mandatory)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

The Customer Success Sr. Manager will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Success Architects (SAs), Platform Architects (PAs) and Customer Success Managers (CSMs) across ServiceNow’s Customer Success Clients. The Sr. Manager will develop senior executive relationships across the portfolio of accounts as well as with ServiceNow sales and partner leadership. The overriding objective for the Sr. Manager will be to drive Customer Outcomes at these managed accounts leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the account.

• Lead/contribute to business planning for their respective CS vertical / sub-vertical aligned with the company’s overall strategic direction
• Manage/oversee the operational aspects of the CS portfolio delivering high customer satisfaction metrics, Quality Assurance, and profitability for the portfolio of accounts
• Manage and grow a team of SAs, PAs and CSMs, responsible for inspiring, growing, guiding, and mentoring your team
• Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners
• Support customer success pre-sales activities in collaboration with our commercial teams
• Drive a high rate of CS renewals and upsells within the portfolio of accounts
• Contribute thought leadership to customer success methodology and innovation with emphasis on industry specific IP for Professional Service customers

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the role

Take charge of our customer service team, where you'll make a real difference every day. You’ll be at the heart of our operation, ensuring customers get top-notch service, guiding your team through challenges, and finding new ways to get better at what we do. Your hands-on approach will keep our service strong and our customers happy.

What you’ll do

• Direct the team with a focus on achieving excellence and performance. Define clear goals, uphold established standards, and ensure the team consistently meets and exceeds expectations.
• Address and manage escalated customer concerns with a priority on timely and efficient resolutions, always keeping customer satisfaction as a primary metric.
• Analyse our current processes, identifying areas for enhancement to boost both team efficiency and customer satisfaction levels.
• Supervise the ongoing training of team members in digital tools and best practices in customer service. Recognise training needs, devise educational initiatives, and confirm that team members possess the essential skills for their roles.
• Systematically evaluate the quality of service provided by team members, offering constructive feedback, and coaching to support their professional advancement.

What you’ll bring

You are focused on customers and have the know-how to navigate the nuances of centre operations. Details matter to you, especially when it ensures the best service. You spot training opportunities easily and love helping teams reach their full potential. You believe in teamwork, face challenges head-on, and make decisions that count.

• Demonstrated leadership in contact centre environments with a proven ability to enhance team performance.
• Commitment to prioritising customer needs, consistently striving for their utmost satisfaction.
• Proficient in leveraging CRM tools, notably Salesforce and other industry-standard software, to optimise service delivery.
• Articulate in communication, both written and verbal, with a specialised focus on contact centre interactions.
• Possess robust problem-solving skills, maintaining precision and composure in high-pressure contact centre scenarios.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Retail Merchandiser – Canberra City, ACT (Car Required)

Employment Type - Casual

Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 12 - 30 hours per week, Mon - Fri

Competitive hourly Casual rate $30.54 p/hr + kms + superannuation

Autonomous, flexible, work life balance

Work is allocated 2 weeks in advance for easy forward planning

Enjoy building relationships with store managers and team members to effectively complete your work, building displays and merchandising a wide variety of products for leading brands. This is an exciting time to join our growing business as we continue to build new partnerships, creating more opportunities for our teams.
    

Responsibilities will include:

• Creating, building, and maintaining quality point of sale displays in store
• Talking to stores about additional promotional space for a variety of products for leading brands
• Reporting tasks and good photos daily via our StoreTrack App

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian/International driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

NP1

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

THE BEST PLACES TO WORK 2023 Winner is hiring! If you are enthusiastic, committed, and ready to manage this territory, we would like to talk to you.

Employment Type - Casual

Flexible roster | Mon-Fri | Km's reimbursed + Super

Attractive Casual award wages | Work with major brands

To learn more, check out this video. https://www.youtube.com/watch?v=kOjqENbqeog

At Sales Team Providers (STP) we deliver growth for our clients by covering every aspect of how a brand is managed at the point of purchase. We deliver growth through perfect execution at the shelf (availability, visibility, share of shelf, pricing), implementing promotions and proactively seeking additional merchandising opportunities to increase the visibility and the profile of our clients’ brands in FMCG.

About the Role:

As a casual sales merchandiser, you are responsible for representing a diverse portfolio of amazing brands within major retail stores.  You will get to build relationships with Key Decision Makers to achieve great in store execution and then report on the initiatives you have achieved using our internal app on your device.

Key Responsibilities:

·        Merchandising a variety of products for leading brands

·        Implementing Point of Sale and Displays

·        Ensure pricing and ticketing is correct

·        Build strong relationships with Store Management and Team

·        Pre-sell promotions

·        Maintain Homesite

·        Live reporting with attention to detail

Next Steps:
If you would like to discuss this exciting opportunity with us, we would love to hear from you. Please apply by following the links and submitting your application. Only shortlisted candidates will be contacted for an interview. We thank all candidates for their interest and wish you well in your career.
  
Each valued team member at STP brings with them their own qualities and unique perspectives to our collaborative environment. Diversity, flexibility, innovation and a good work culture are just some of the reasons why our people come to work every day. All applications are strictly confidential.

NP1

Do you have what it takes?

·        Valid and Current Australian or International Driver’s licence and reliable vehicle are essential

·        Previous experience in FMCG merchandising is preferred but not essential

·        Excellent communication skills; written and verbal

·        Confident with using your smartphone or tablet device and navigating various applications

·        Strong attention to detail

·        Be flexible and adaptable to change

·        Excellent time management skills

·        The ability to work both autonomously and within a team environment

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided