Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

This newly-created position offers the opportunity to contribute to continuous improvement across all elements of the Relectrify employee experience. Working closely with the People Operations Manager, you will support activities across people, talent acquisition, and workplace, ensuring our team is setup for success.

There's lots of exciting (and less exciting, but very necessary) work to be done as we prepare to scale our team internationally, the ideal candidate will be able identify improvement opportunities, communicate expertly, and be just as willing to tackle the unglamorous tasks as they are the glamorous ones, understanding that all work that propels the team forward is important.

You can expect to:

• Be the go-to person for inbound queries from the Relectrify team and job candidates, operating with a strong awareness of when issues require escalation
• Provide administrative support across P&C activities including drafting of documents, developing processes, maintaining employee records, and creating training resources
• Support hiring activities including scheduling interviews, conducting phone screens, and completing pre-employment checks
• Coordinate candidate onboarding activities including setting up workspace and tech requirements, scheduling of probation reviews, and hosting onboarding and induction sessions
• Manage office requirements for Relectrify HQ e.g ordering and restocking of supplies, event organisation, managing external vendors, workspace improvement projects, repairs & maintenance 
• Coordinate and improve internal rituals (our regular meetings and communications) and team events.

Being part of a team of two within a rapidly growing organisation, you will be enabled to work closely with employees, managers, and candidates to deeply understand their needs and utilise this insight, alongside strong prioritisation skills, to help drive positive and impactful change. This role provides the opportunity to build a wide range of experience that could enable future growth in people, talent, workplace, executive support, or operations.

Essential:

• Demonstrated experience in a similar role within a growing organisation
• A strong desire to grow professionally, to improve the state of work, and support individuals and teams to thrive
• Understanding of “best practice” processes and proven ability to contribute to their development and application 
• Well-developed communication and organisational skills, with the ability to handle multiple projects and priorities simultaneously
• A fast learner, and the ability to quickly adapt and pick up new digital tools and platforms
• Ability to work autonomously and use your own initiative, while also recognising when matters require escalation
• Ability to maintain strict confidentiality and discretion at all times, and effectively handle sensitive employee data or information
• A curiosity and passion for all things people and culture
• Experience utilising HRIS and ATS software - bonus points if you have experience with BambooHR and/or Workable

Highly Desirable:

• Experience in cleantech or renewables industry
• Tertiary qualifications in Human Resources, or equivalent
• Experience supporting talent acquisition activities
• Office or facilities Management experience
• Experience with “startup” technologies such as GoogleSuite, Slack, Confluence
• Experience supporting global teams

Advancement Opportunities

Relectrify is on a rapid scale-up trajectory, potential for future advancement into senior or specialist roles exists.

Perks 

• Employee Stock Ownership Plan (ESOP)
• Education expense reimbursement
• Purchased leave scheme
• Paid parental leave - 12 weeks
• Public transport stipend
• Free snacks and (actually good!) coffee
• Team events and monthly socials
• City-fringe location, 10 minute walk from Southern Cross Station.

A note for external agencies:

• This role does not require agency input. Please do not forward resumes directly to Relectrify; we do not accept unsolicited resumes and are not responsible for any associated fees.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Capacity/Availability Manager is responsible for the operation and improvement the Capacity and Availability Management process so that managed services and infrastructure can deliver the agreed capacity and performance targets in a cost effective and timely manner.

The Capacity/Availability Manager acts as the central point for all capacity and performance related activities between the customer, operational and project teams to is to act as the process subject matter expert ensuring systems have sufficient capacity to deliver client business needs without waste.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to client requirements, to be eligible for this role you must be an Australian Citizen and be able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Capacity/Availability Manager you will be focused on:

• Defines and implements Capacity/Availability Management policies, processes, tools and procedures
• Work with customers to obtain and understand demand requirements and patterns of business activity
• Manage an ongoing program with the client and delivery teams to identify and implement service improvement initiatives.
• Identify efficiencies that can be implemented to reduce the cost of delivering services without compromising the quality-of-service levels
• Monitor and track delivery of services against relevant SLA’s.
• Build strong relationships and develop a sound understanding of the client’s business needs, demand requirements and patterns of business activity
• Escalate risks discovered in, or affecting, the Capacity/Availability Management service

• End to end ownership and management of internal and third-party suppliers to ensure successful outcomes.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Previous experience working as a Capacity/Availability Manager within a large complex multi-vendor environment

• Experience working in an ITIL aligned environment
• Broad understanding of technical concepts and frameworks

Nice to have:

• Ideally prior experience as a Capacity/Availability Manager in an IT Managed Services environment

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.