Overview:

• Full-time, Continuing position

• Salary Level HEW 5 + 17% Superannuation

• Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

About the role

As Student Service Officer, you will be working in a dynamic, supportive team to provide high quality support and advice to students across RMIT’s Student Connect channels and service points. You will be helping students to explore and understand their options, guiding them through student administrative and support processes to help resolve any issues and enhance their RMIT student experience.

To be successful in this position, you will have:

• Excellent communication skills and the ability to liaise with a variety of stakeholders

• Positive attitude towards work, eager to learn and have a passion to deliver high-quality customer service

• Demonstrate empathy and engagement with the ability to quickly build and maintain good working relationships with stakeholders

• Well-developed time management skills with the ability to manage multiple service channels to achieve timely resolutions in a busy environment

• Sound decision-making skills and judgement with a solution focus

• Contribute to continuous improvement initiatives and new ways of thinking and working

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Group

The Students group shapes, designs and delivers key student services and experiences to prepare RMIT students for study, life and the global workforce. We work in partnership with students, academics, professional staff, industry and the community to deliver transformative student experiences that improve access, participation, retention and success for all RMIT students.

Our objectives are to:

• Shape, co-create and inform an inclusive, safe, industry-engaged and global student experience

• Deliver impactful, connected service, care and development opportunities at scale, and to engage, empower and value each other so that together we can make a difference.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Evan Goulas (Student Service Advisor) via email evaggelos.goulas@rmit.edu.au.

Position Description – Student Service Officer

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. 

Applications Close:

Overview:

• Full Time, Fixed Term until 31 December 2024

• Salary Level Teacher 2-5 Depending on Qualifications and Experience + Superannuation and Flexible Working Arrangements

• Based at the City Campus but may be required to work and/or be based at other campuses of the University.

About the Position

The Student Success Coach plays a pivotal role in guiding and empowering students to achieve their full potential within the courses offered by the College of Vocational Education. Working directly with students across a range of programs, this role will employ specialist learning strategies and develop appropriate learning activities to support students to meet course learning outcomes. The Student Success Coach will be required to work collaboratively in a team-teaching situation with vocational teachers when providing specialist support to students with Language, Literacy and Numeracy needs.

The role also includes provision of targeted student support, identification of at-risk students, identification of barriers to academic success and referral to additional support services.

The incumbent will use their strong interpersonal, written and oral communication skills to engage students and work effectively with vocational teachers, influencing classroom practice where appropriate. You will have a proven track record supplying Language, Literacy and Numeracy support in an education background with a strong understanding of the VE sector and a demonstrated understanding of specialist LLN teaching methodologies.

Positions with either a Language, Literacy or Numeracy specialisation are available.

To be successful in this position, you’ll have:

• Interpersonal & Communication Excellence: Demonstrated ability in effective teaching, consultancy, and strong presentation with adeptness in various teaching techniques. This includes highly developed written and oral communication skills and effective partnership-building abilities.

• LLN Expertise: Proficiency in delivering tailored strategies in LLN Speciality and well-developed teaching skills, including selecting and using a wide range of strategies appropriate to a diverse student population and the competency standards required such as direct instruction, scaffolding, and adjusted learning activities, coupled with experience in designing individualized plans considering students' well-being, cultural backgrounds, demographics and academic challenges.

• Collaborative Approach: Proven ability to work effectively in a team-teaching environment to address LLN-specific needs and provide academic student support.

• Support for At-Risk Students: Demonstrated capability to develop, implement, and review strategies ensuring guidance for students at risk.

• Technology Integration in Learning: Ability to integrate technology into learning programs, emphasizing the enhancement of student outcomes, and proficiency in computer-based skills, including Windows software and internet tools.

• Student Engagement & Motivation: Proven track record in creating engaging learning activities and guiding students to maximize their learning outcomes.

• Mandatory: 3 years teaching experience with high level LLN expertise.

Qualifications

• Certificate IV in Training and Assessment (TAE40116) or equivalent

• An AQF7 or higher qualification in adult education (LLN specialised)

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the College of Vocational Education

The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.

Led by our Pro Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:

• lead in practice-based learning

• empower learners for the future of work

• engage industry and community at scale

• grow for impact and influence

The College of VE is delivering impact through transformation that creates long-term change.

Learning and Teaching Innovation

Guided by our student-centred approach, the College of VE empowers high-performing educators to deliver exceptional learning experiences by:

• Accelerating online delivery and embedding learnings from COVID-19 and

• Enabling a new and unique approach to practice-based learning

With a central focus on learning and teaching innovation, driven by a culture of continuous improvement and underpinned by strong governance, the College of VE strives for excellence in quality, compliance and policy oversight.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

Please note:  Due to the urgent nature of the role, we will be running a rolling recruitment process, contacting candidates as soon as they apply, so please do not wait until the closing date to apply.

For further information about this position, please see the Position Description hyperlinked below or contact Diana Ruiz via email diana.ruiz@rmit.edu.au. 

Position Description – Student Success Coach

RMIT reserves the right to remove this job posting at any time.

#LI-Hybrid

Applications Close:

Overview:

• Part-time (0.8 or 4 days/week), continuing position - Identified role specifically for Australian Indigenous candidates (evidence must be provided)

• Salary Academic Level B ($105,548 - 125,341 p.a + 17% Superannuation), Flexible Working Arrangements

• Based at the Bundoora campus

About the College

The School of Health and Biomedical Sciences comprises three Academic Clusters (Allied Health, Applied Health, and Biomedical Sciences).  Primarily based at the RMIT Bundoora campus, we undertake teaching and research across ten disciplines: Chinese Medicine, Chiropractic, Exercise Science, Human Biosciences, Laboratory Medicine, Medical Radiations, Nursing, Osteopathy, Pharmacy and Psychology.  

For more information:

https://www.rmit.edu.au/about/our-education/academic-schools/health-and-biomedical-sciences

About You

The Lecturer, Indigenous Health is expected to contribute to teaching and research efforts of the School in the Health discipline (eg nursing, pharmacy, physiotherapy or related areas).  More specifically, you will be responsible for carrying out teaching activities within undergraduate, Masters and Graduate Diploma programs and for maintaining and advancing your scholarly, research and/or professional capabilities. 

You will also be expected to actively promote the program by establishing and maintaining memberships, links and partnerships with academic, industry and professional communities within the Health sector. 

You will be expected to work collaboratively and collegially with fellow academics within the teaching team, and update colleagues and students on developments in their subject area or specialisation.  You will also be responsible for course coordination when required.

To be successful in this position, you will have the following:

• Must be of Australian Aboriginal and/or Torres Strait Islander heritage.

• A demonstrated knowledge and understanding of the historical and contemporary issues affecting Aboriginal and/or Torres Strait Islander people

• Evidence of teaching and research expertise in the health field and course coordination as required.

• Excellent oral and written communication skills and interpersonal skills, including the ability to establish effective relationships with staff, students and industry. This includes experience in both student engagement and community engagement and working with Aboriginal and/or Torres Strait Islander staff and students.

• Demonstrated high level capability and commitment to continue to develop cultural competency.

• Ability to prepare and deliver programs at undergraduate and post-graduate levels, including online delivery, and the ability to produce high quality health related curriculum or program materials.

• The capacity to work effectively with and to negotiate sensitively with students especially on issues related to effective learning.

• Emerging track record and recognition for quality research outputs which will contribute to existing Discipline and School health based research areas evidenced by publications, development of new research initiatives, competitive research funding, and industry links.

• Excellent interpersonal and communications skills and a strong commitment to teamwork and multidisciplinary collaboration.

Mandatory:

• Qualification and/or experience in a Healthcare related field

• Evidence of a Post Graduate Qualification at Master level   

• PhD or evidence of extensive industry engagement in the Healthcare field (for level B appointment)

​

Appointment to this position is subject to passing and maintaining a Working with Children check and obtaining a National Police Check. 

Note: This is an Identified position and being an Australian Aboriginal and/ or Torres Strait Islander is considered a ‘genuine occupational qualification’ in accordance with sub-s 26(3) and s 28 of the Equal Opportunity Act 2010.

The successful applicant is required to provide confirmation of their Australian Aboriginal and/ or Torres Strait Islander heritage.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

<b>Position Description</b>

For further information about this position, please see the Position Description hyperlinked above or contact Karen Livesay via email karen.livesay@rmit.edu.au.  Please note you may not be able to view the PD on external websites so you should view this on our RMIT Careers page.

Applications close 11:59pm Sunday 21 April 2024

Applications Close:

Overview:

• Full-time, 1 year Fixed Term position
• Salary HEW 5 ($74,095 - $85,113) + 17% Superannuation and Flexible Working Arrangements
• Based at the Bundoora campus, but may be required to work and/or be based at other campuses of the University

About the Role

The WIL Administrator position shares responsibility for supporting first class field education, Work Integrated Learning and mobility experiences for the School of Education students across all programs, modes and locations.  The incumbent will provide timely and accurate information, advice and service to both internal and external clients of the School of Education.

The incumbent will also provide general administrative support including course and program administration, promotional, and general administrative support for the activities undertaken by the Professional Experience Office.

To be successful in this position, you’ll have:

• Experience in working accurately with high volume detailed information and providing high-level administration in a WIL and/or mobility environment within a University or similar large and complex organisation.
• Excellent oral and written communication skills, including the ability to negotiate successful outcomes with a wide range of stakeholders.
• Demonstrated enthusiasm, energy and self-motivation, with a commitment to quality service delivery and a strong ability to problem solve.
• Highly developed administration and customer service skills, including the ability to plan, prioritise, monitor, and evaluate, to meet the needs of a busy office in a multi-faceted role.
• Demonstrated high level of computer literacy including: Microsoft, CRMs, email, internet and electronic document management applications.
• Proven ability to work effectively as a flexible team member committed to achieving own and work team goals and priorities, and to continuous improvement.
• Demonstrated ability to meet tight deadlines under pressure with flexibility, initiative and persistence.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the School

The School of Education is one school within the College of Design and Social Context and offers undergraduate and postgraduate studies in education, pre-service teacher education, early childhood education, educational research, professional learning and short courses.

The School is committed to teaching, research and engagement that improves the quality of education, work and life for people and systems in formal and informal settings. Collaborating with a variety of partners, we strive to co-create teaching, learning and professional development experiences that are engaging, industry responsive and evidence-informed. The school’s research is innovative, with academic staff and HDR students employing a variety of traditional and cutting-edge methods and theories that contribute to our understanding of education in domestic and international education settings. We examine important educational issues, and work to contribute new insights that will advance equity, excellence and efficiency that benefits individuals and educational organisations in the spirit of reconciliation.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

https://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-wil-administrator.pdf

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.

Applications Close:

Overview:

Applications Close:

As the Technology Cost and Benefits Manager, you will be responsible for evaluating the costs associated with technology initiatives, analysing their benefits, and providing recommendations to ensure cost-effectiveness and maximum value for Technology and the organisation.

Additionally, you will lead a team to provide operational planning, dependencies management, reporting, financial management, ensuring seamless coordination with the broader Technology deliverables.

The role involves collaborating with cross-functional teams, financial stakeholders, and technology leaders to drive informed decision-making in technology investments. It also involves establishing and upholding a comprehensive Value Management Framework to assess, track and optimise the value derived from technology investments and spend.
 

Key Accountabilities:

• Establish and uphold a comprehensive Value Management Framework to assess and optimise the value derived from technology investments and spend.
• Actively manage the enterprise value management framework with focus on ensuring all work to be delivered by Technology has a clear outcome and measurable benefit and realisation plan defined, signed off by Sponsor and Business Owner, planned for with Finance and then is frequently tracked and reported on. Provision of actionable insights will be key as these will feed through to Steering Committees
• Drive business management practices within our Technology teams
• Ensure alignment with the overarching Technology strategy and contribute to the budget planning process.
• Develop input for internal and external reporting; material for tenders, contractual review summaries, scheduling and minuting agreed governance meetings.
• Assure delivery of maximum value within budget and with minimum risk while quickly responding to changing business needs and demand across the portfolio. Strategic cost management across the total Technology portfolio and insightful reporting to Leadership Team required.
• Drive business impact through creation of new Commercial Management tools/processes (or optimisation and automation of existing ones) that solve for team-wide pain points and opportunities.
• Set up best practice frameworks for governance, risk identification & management, vendor management, value management, strategic planning & reporting.
• Develop and maintain Technology Dashboard to measure operational effectiveness and impact. Co-ordinate input for Board and external reporting as required.
• Direct adoption of vendor management best practices – managing key inputs for strategic vendor meetings directly.
• Manage and optimise the current budgeting process & BAU business management – Supporting SoWs, BAU reporting, contracts, invoices
• Drive structured approach to managing cost-to-income (cost base diligence) improvements across Technology Delivery, working with Platform Leads to set, track and report benefits ( cost reduction and avoidance). Maintain refreshed TCO profiles.
• Active participation and ownership of strategic focus areas covering workforce management, operating model, vendor management, technology obsolescence & simplification and technology acceleration.
• Lead and coach team to provide consistency in process, service and stakeholder support through process.
• Drive the annual strategic budget setting process for Technology Delivery – with input from broader Technology Leadership Team, ensuring strong alignment across strategy-> budget->delivery goals with focus on what is required to deliver and impacts of change.