Ategra IT is seeking a Information Technology Engineer in Darwin

This will be suitable for you if you wish to progress your career and expand on your existing skills and are proactive and highly motivated to work in our fast-paced environment.

Our diverse clients include medical, construction, non- profit, professional services, and indigenous communities as just some of the spaces we work in.

As a Managed Service Provider, we provide technologies surrounding access control, video surveillance, business VoIP solutions, disaster recovery, network infrastructure, cybersecurity, cloud-based technologies, and network cabling.

You will be responsible for maintaining the design and integrity of customers' IT systems, coordinating complex projects, and implementing IT solutions. Your daily duties will be assisting the service desk, handling escalation tickets, and working on multiple small to medium IT projects. If you have a passion for customer service, enjoy solving the tough technical problems, designing exceptional solutions and have an eye for detail, then we have the ideal career opportunity for you!

To be suitable for this role you will have:

• Strong customer service skills
• Always demonstrate and use excellent verbal and written communication skills
• An obsession with providing great outcomes for our clients
• A lifelong learner mentality
• Strong time management skills
• High sense of urgency with all items
• Relentless and tenacious attitude toward problems
• Demonstrate empathy towards client needs and situations
• The ability to delegate Experiences (Tickets) appropriately to team members
• Extensive experience with Windows Server Environments including clean installs to migrations to new account onboarding
• Project Management experience
• Extensive knowledge in configuring and troubleshooting Windows Server, SQL Server etc.
• Active Directory/DNS/DHCP
• Microsoft Azure
• Cybersecurity assessment experience
• M365, o365 or Gsuite experience
• Experience with Remote Management and Monitoring Systems (RMM)
• Understanding of Cloud Compute, Storage, Security and Virtualization best practice

Duties include, but are not limited to:

• Provide both reactive and proactive support of desktop, server, and network issues for our clients, and help as an escalation point.
• Resolve proactive and reactive tickets (submitted by clients or created by monitoring tools) remotely and onsite as needed within committed Service Level Agreements.
• Maintaining the design and integrity of customers' IT systems, coordinating complex projects, and implementing IT solutions.
• Escalate issues to other team members when necessary.
• Keep accurate daily time entries in the form of service ticket notes.
• Implement multiple small to medium projects.
• Lead customer onboarding and offboarding.
• Lead managed service offerings and cross-train on other offerings as assigned.
• Articulate technical information clearly and simply to non-technical people.
• Maintain client documentation.
• Mentor new and other technicians.
• Previous experience in an MSP environment is essential.
• Minimum 10 years of experience of configuring and supporting desktops, servers, and networks (firewalls, switches, routers, wireless access points)
• Strong working networking knowledge (switching, routing, VLAN, WLAN, WAN, VPN)
• Strong working knowledge of all aspects of Microsoft 365 and associated services including, Microsoft Identity Management, Enterprise Mobility and MDM.
• Strong working knowledge of Microsoft Azure including migrations and new builds.
• Excellent knowledge of common Antivirus (EDR) and Backup Applications and Solutions
• Strong working knowledge of Windows Servers and have worked with and implemented all key server technologies such as Active Directory, DHCP, DNS, File & Print Services, Group Policy, Remote Desktop Services Farm etc
• Strong working knowledge and understanding of Virtualisation Technologies such as VMware, Hyper-V, Azure Virtual Desktop.
• Strong PowerShell/VB Scripting and/other scripting languages
• Strong working knowledge of Linux OS, Build, Configuration and Administration.
• Cybersecurity Skills
• Strong Analytical and Troubleshooting Skills

Company Culture:

• Tenacity/Detail-oriented -- quality and precision-focused with a purpose
• Predictable/Stable -- traditional, stable, strong processes
• Happiness/People-oriented -- supportive and fairness-focused
• Family/Team-oriented -- cooperative and collaborative
• Results-oriented -- results-focused with strong performance culture

Requirements / Qualifications

• Associates or bachelor’s degree in related field (Preferred)
• Desktop Support: 3+ years (Required)
• Customer Service: 5+ years (Required)
• Windows Server support: 3+ years (Required)
• Firewall and Network Support: 3+ years (Preferred)
• MSP Experience: 1+ years (Preferred)
• Technical support in a production IT environment(s), preferably in multi-site environments: 3+ years (Preferred)
• ConnectWise, Kaseya and other MSP Tools, a plus
• Must be available for on call duty (1 week as primary, 1 week as backup) on a rotating schedule.
• Must be available occasionally on nights and weekends to perform off-hour maintenance and projects.

Experience and technical working knowledge of:
• Firewalls (firewall rules, NAT rules, SSL, IPSEC tunnels)
• Advanced Endpoint Security
• Technical Certifications or progress towards them in Microsoft Azure or Server Technologies
• Working with either Labtech Connectwise N-Able N-Central, Datto or similar
• Working with ConnectWise Autotask Ticketing or similar
• Telephony VoIP Skills and Microsoft Teams Calling
• ITIL understanding

About Us 
TABtouch is embarking on a mission to revolutionise the digital entertainment industry. As we expand, we?re searching for new team members who possess a passion for innovation and change. 
You?ll have the opportunity to work with cutting-edge technology and solve complex problems in a fast-paced environment. We cultivate a collaborative team structure that nurtures creativity and provides ample opportunities for learning and growth. 
Headquartered in Perth, we offer flexible working arrangements ? with employees working from all over Australia. Don't miss out on this exciting opportunity to build a bright future for WA?s digital entertainment industry. 
About the Role
Salary: $125k - $140k p.a  Super 
We are seeking an experienced Information and Data Governance Specialist to join our Cyber Security team at Racing and Wagering WA (RWWA). This role is pivotal in ensuring the protection and effective utilisation of the ... Click here to view more detail / apply for Information and Data Governance Specialist

We are looking to hire a talented Information Security and Compliance Specialist to join a vibrant, innovative team at a leading insurance company.
In this role, you will play a key part in fostering a culture of security awareness and risk management across the organization. It is the perfect opportunity to someone looking to enhance themselves as a specialist and grow within a company!
Key Responsibilities:

Audit and Compliance: Coordinate audit readiness, respond to internal and external audit requests, and ensure compliance with ISO, APRA CPS234, and other relevant standards.
Security Monitoring and Risk Mitigation: Oversee penetration testing and the remediation of security vulnerabilities. Analyze threats and recommend remediation strategies.
Security Solutions and Policies: Design, configure, and maintain security compliance solutions. Develop and implement comprehensive security policies to safeguard organizational data.
Security Guidance and Support: Provide security guidance and support across a range of applications and
... Click here to view more detail / apply for Information Security and Compliance Specialist

About Northern Beaches Hospital Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking. You will feel supported via our OneHealthscope rewards program which gives you access to a range of wellness benefits, employee assistance programs, as well as heavily discounted onsite secure parking and access to Fitness Passport! About the Role If you are passionate about delivering excellent customer service this is the role for you! An exciting opportunity exists for a highly motivated staff to become a Health Information Services Officer an join our Medicolegal section of the Health Information Service team. As a Health Information Services Officer your responsibilities will include:

Handling complex enquiries and requests to provide timely assistance and responses via telephone, fax, email and paper.
Provide clear spoken and written communication while dealing with enquiries from lawyers, doctors, patients, relatives, insurance companies, Police, Coroner, Forensic Medicine and many other professional and public persons.
Supporting excellent customer service with the provision of electronic and paper health information to internal and external clients in a legal, accurate and professional manner.
Maintaining departmental processes including completion of medicolegal Excel spreadsheets, folders of downloaded documents, creation of medical record files using multiple electronic systems, and excelling in the use of Adobe tools.
Application and understanding of Privacy legislation, medical terminology and hospital policies and procedures.
Organising and completing medicolegal paperwork with accuracy and attention to detail.
Participating in performance improvement activities
Assist the department where required in other areas, such as with reception duties

Essential Criteria:

Demonstrated experience working in a fast moving department or office, with customer service skills and with the responsibility of maintaining patient or client records and associated documentation.
Demonstrated computer literacy and keyboard skills, touch typing a bonus, including knowledge of online patient/client administration systems, email systems and Microsoft 365.
Demonstrated skills in accessing, updating and downloading data from computer based information systems, eg electronic medical records.
Demonstrated high standard of organisational skills, including ability to prioritise and achieve deadlines with exceptional attention to detail and ability to spot inconsistencies or errors
Understanding of data confidentiality and compliance with relevant legislation.
Ability to work well as part of a team, have a flexible attitude, be able to communicate on many levels, with the ability to follow instructions and ask for assistance if required.
Demonstrated experience of good telephone manner and ability to deal with difficult or challenging personalities, while maintaining a professional and calm attitude.

If you meet all of the above criteria and have a special interest in working for an organisation that delivers outstanding care and service to patients and stakeholders, please apply using the 'Apply for job' button. If you are successful in the role, you will receive a salary based on your years of relevant experience against the current Healthscope and NSW Health Professionals and Support Services Agreement, a salary ranging from $33.74 - $34.86 per hour. Application Enquiries: Astiness Bazos, Chief Health Information Manager (02) 9105 6201 Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children's Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement. Please click here to apply.

About AARNet
Australias Academic and Research Network (AARNet), founded in , has played a pivotal role in shaping Australias digital landscape as the pioneers of the countrys Internet. Our mission extends beyond mere connectivity; we are the architects, builders, and operators of a world-class network infrastructure that fuels critical research and learning. At AARNet, innovation thrives within a vibrant community
The Role
The Network Information Systems Specialist works within the Infrastructure Development Group to support delivery of key Network Information Systems that enable the efficient operation and automation of cutting-edge telecommunication services to Australias academic and research sector.
Your enthusiasm for the specialised information systems, datasets and processes that model the complexity of a modern fibre network will be the cornerstone of your success in this role. You will collaborate with skilled engineers, developers and business stakeholders to develop and build key information systems that will ... Click here to view more detail / apply for Network Information Systems Specialist

Keolis Downer is the largest private provider of multimodal public transport across Australia. We partner with public transport authorities and local governments to deliver safe, sustainable, and integrated mobility solutions for local communities. We support approximately 250 million passenger journeys annually in Australia.  
In Adelaide we are the proud operators and maintainers of the local passenger rail network, which incorporates 89 stations and 6 lines and extends across 132km of track.  Ensuring the health, safety and wellbeing of our people, industry peers, passengers, the broader community, and the environment in which we operate is at the heart of all we do.   
As a member of the Customer Information team, the Customer Information Security Officer (CISO) supports the delivery of the Adelaide Metropolitan Passenger Rail Network through the management of customer information, interfacing closely with the Adelaide Metro Customer Information team. 
In the role of Customer Information ... Click here to view more detail / apply for Customer Information & Security Officer

Perth Radiological Clinic | Administration/Support/Service


Closing date: 04/10/



Recruitment Information & Assessment Centre | Customer Service Representative
A chance to discover firsthand the opportunities at PRC by attending the Recruitment Information and Assessment Centre on Thursday 26 th September at our Subiaco Administration Centre!
What is an Information & Assessment Centre?
The purpose of the Recruitment Information & Assessment Centre is to provide you with detailed information on PRCs services and what being a Customer Service Representative entails. We will unpack the expectations of the role and get to know you a little better with some fun interactive activities!
At the end of the session, you will have the opportunity to interview with our Customer Service Team Leads and our Talent Acquisition team!
If shortlisted, you will be invited to attend this bespoke event on Thursday 26 th September

... Click here to view more detail / apply for Recruitment Information & Assessment Centre | Customer Service Representative

ASX 200 listed company
Join the largest and rapidly growing integrated land, marine, tourism and public transport organisation
Salary will be $73,150 p.a. superannuation
Kelsian Group Limited is looking for an enthusiastic and energetic individual to join their team as an
Information Technology Support Officer  
About The Role
Working across multiple sites throughout their region, the IT Support Officer will provide support and maintenance of the organisations operations of technology services and will be required to provide first and second level support to internal customers.
This varied role includes, but is not limited to:

Monitoring and responding to requests received via the Kelsian IT Service Desk ticketing system
Providing Remote and Onsite technical support to all end users including support and maintenance of software, desktop, server, hardware and access to the network
Providing timely and effective
... Click here to view more detail / apply for Information Technology Support Officer ? Permanent Full-Time

Organisation/Entity:  Transport For NSW







Job category:  Regulatory and compliance







Job location:  Macquarie Park, NSW, AU, 2113







Job reference number:  95167







Employment type:  Permanent Full-Time







Salary range:  $147865.0-$165608.0







You may have been part of some big projects before, but this work is legacy-building. Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build




... Click here to view more detail / apply for Manager Road Safety Technology

MinRes is a top 50 ASX mining services company with a strong pipeline of projects that will drive unprecedented growth over the next five years. Our people are the foundation of our success, and we offer attractive salaries and benefits, opportunities for career advancement and world-class workspaces designed for employee wellbeing to ensure our people get their best life!   
About the role 
Reporting to the Manager for Operational Technology the Operational Technical Hardware Specialist, you will enable us to take the next steps on our operational technology journey towards the future of mining. By providing technical expertise, and implementation/operational experience you will support the growth of the team and their capabilities. You will develop and leverage both internal and external relationships to identify process improvements, create standardisation, and understand and achieve business goals. 
This position will predominantly be based at our State of the Art Head Office ... Click here to view more detail / apply for Operational Technology Hardware Specialist

D&S Resources is a family-owned business that operates in the Mining, Defence and Construction industry sectors providing Procurement and Project Management services.

We pride ourselves on our unique ability to add value to our client’s businesses by offering engineering and project management consultation, drawing on our management team’s vast experience in these key areas. As our business is growing, we are looking for a Chief Information Officer to join the team on a full time basis. The pay rate for the role is $90,000 - $95,000.



About the Role

The Chief Information Officer (CIO) is a strategic leadership role responsible for driving the development, implementation, and management of information technology (IT) initiatives to support and enhance the efficiency, safety, and productivity of our mining operations. The CIO will play a crucial role in aligning technology solutions with the overall business objectives and ensuring the seamless integration of IT systems across mining & construction sites.

You will be responsible for:
Develop and communicate the IT strategy aligned with the overall business goals.

Collaborate with senior executives to understand business needs and provide strategic guidance on technology solutions.
Oversee the planning, implementation, and maintenance of robust and secure IT infrastructure.
Ensure the availability, reliability, and scalability of IT systems supporting mining operations.
Drive the development and implementation of data management strategies for mining-
related data.
Utilise data analytics to extract insights, optimize processes, and improve decision-making.
Implement and maintain effective cybersecurity measures to safeguard sensitive information and mining site operations.
Develop and enforce policies and procedures to mitigate IT-related risks.
Collaborate with mining and engineering teams to integrate technology solutions into mining processes for improved efficiency and safety.
Explore and implement innovations such as automation, IoT, and AI to enhance mining operations.
Manage relationships with IT vendors and service providers.
Negotiate contracts, oversee service level agreements, and ensure cost-effective and high- quality IT services.
Stay informed about industry regulations and ensure that IT systems and practices comply with relevant standards and guidelines.
Lead and mentor the IT team, fostering a culture of innovation, collaboration, and continuous improvement.
Recruit, train, and develop IT staff to meet the evolving needs of the mining site.

About you:

Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced degree or relevant certifications are a plus.
Proven experience in a leadership role within IT, preferably in the mining or heavy industry sector.
Strong understanding of mining operations and related technology requirements.
In-depth knowledge of cybersecurity, data management, and technology trends.
This is a great opportunity to work within a highly diverse environment alongside a close-knit, success driven team.

If this sounds like the role for you, click apply and please submit a Resume and Cover Letter outlining your skills and experience.

27 Mar 2024


Light Vehicle Mechanical Technology, Certificate III, 1st Year, Brookvale. NSW

Our Partner is an International business renowned for providing exemplary customer service. This opportunity will see you become a skilled, qualified, and in-demand mechanic within the automotive industry by receiving hands-on experience and training under the guidance of passionate and qualified automotive professionals. This is a skills shortage priority list trade.
Some of the Benefits:

You may be eligible for the government new apprentice incentive of $5000.00
Working within a well-maintained and state-of-the-art workshop
You may be eligible for an interest-free apprentice trade support loan of up to $24,400.00
PPE is provided and replaced free of charge.
Potential to boost your income with regular overtime on offer
Through exceptional training, you will gain a nationally recognised Certificate III in Light Vehicle Mechanical

... Click here to view more detail / apply for Light Vehicle Mechanical Technology, Certificate III, 1st Year, Brookvale. NSW

26th April, 2024
Commencing | 2024 Responsibilities | Food Technology Teacher- Middle School Role Type | Part-Time/ Ongoing Appointment To Apply | We are working in partnership with an award-winning Pre-Kindergarten to Year 12, Independent co-educational boarding and day school based in the lovely city of Darwin. The school has amazing facilities and a first-class management team with a strong academic culture that prioritizes and supports the wellbeing of both students and teachers to ensure a collaborative learning environment. The school is closely aligned with one of Australia's leading Schools with campuses in other major Australia cities and internationally hence career there are significant development opportunities for teachers. We look forward to telling you more about this role.    Advantages of Registering with Vivid Teachers:

Completely free service for qualified teachers
Gain access to exclusively listed teaching and leadership

... Click here to view more detail / apply for Food Technology Teacher- Middle School