We are looking for someone who is confident enough to work autonomously, who has experience managing a team and being accountable for organic growth. Adore is an exciting place to work because we welcome exploration and innovation (within the guardrails of being able to prove the impact on driving revenue) and so we are looking for someone with an analytical mind who in consultation with the Head of Acquisition and their team of 2 direct reports can get the best out of their channel.
Knowledge and demonstrated experience in: 

Minimum of 4 years experience in SEO, ideally in eCommerce
Proven experience in management
Solid understanding of performance marketing, conversion, and online customer acquisition
Experience with A/B and multivariate experiments
Up-to-date with the latest trends and best practices in SEO
Solid understanding of CRO
Experience with Paid Search and/or other digital channels
... Click here to view more detail / apply for SEO Manager

Publift is a dynamic Adtech company dedicated to empowering online publishers and websites to maximize their revenue from display ads. We are passionate about driving publisher growth and have an amazing team committed to this mission.
Our innovative product boasts an impressive track record, delivering a remarkable 55% increase in revenue for publishers on average. This transformative impact can be especially profound for small businesses, a fact we take pride in.
Fuelled by recent enhancements in our sales capacity and product development efforts, Publift has experienced a rapid increase in growth. Currently achieving 60% year-over-year growth. At Publift, we thrive in a lively, fast-paced environment characterized by a flat organizational structure. Join us as we embark on this exciting journey of growth and innovation at Publift.
Whats on offer.

Autonomy to choose where you work from?? Office, Hybrid or Anywhere.
We?re proud to be
... Click here to view more detail / apply for Product Manager

04th November,
As the subject matter expert and trusted business partner, the role of IT Manager will manage all aspects of IT and applications for staff across Australia and Asia to ensure that business/user requirements are met. The role will also be responsible for the optimal running of the company Data Centers ensuring clients receive superior customer service, as well as maintaining /updating IT and OT hardware and software infrastructure to ensure superior running of the company data centres Specific Duties will include (but are not limited to)   

Designing, developing, implementing, and maintaining a broad range of IT and OT systems, the corporate network, and processes.
Implementation and daily operation of a back-up and recovery system.
Act as the technical escalation point for all staff by providing remote and basic face to face technical support to users regarding desktop/LAN issues.
Provide operational

... Click here to view more detail / apply for IT Manager ? Sydney NV1 Clearance

POSITION DESCRIPTION










POSITION TITLE: Commercial Manager
DEPARTMENT: Finance
DATE: April


LOCATION:  Head Office
REPORTS TO: Chief Financial Officer (CFO)
POSITIONS REPORTING TO THIS ONE: 

NIL



ORGANISATION & ROLE IN CONTEXT Adore Beauty is Australias longest-running online beauty store with over 250 global brands and 13,000 products ranging from budget, professional and luxe. Today, Adore Beauty is a bustling, ASX listed quick-paced, passion-driven company employing around 200 team members. This role will predominantly be based at our Head Office in Northcote, with capacity for this role to work in a hybrid on-site/WFH context. This role is a leadership role with a vision to drive strategy and



... Click here to view more detail / apply for Commercial Manager

Nude Lucy is a leading Australian fashion brand that prides itself on cultivating timeless & premium wardrobe essentials inspired by a relaxed way of life. Our brand and team culture are an instrumental part of our identity, and we develop this by seeking talented, creative & like-minded individuals who live and breathe the Nude Lucy ethos. We pride ourselves on providing a work environment which is dynamic, encouraging & collaborative. Our team is our most important asset.




Nude Lucy is hiring at Chatswood!
The Role & Responsibilities: We have an exciting opportunity for an experienced and customer-focused  Assistant Store Manager   to lead and develop the team at our Nude Lucy store   Chatswood! Benefits & Culture:

Competitive salary
Generous Uniform allowance and incredible product discounts
PLUS 40% off Accent Group brands | Hype DC, Skechers, Platypus,

... Click here to view more detail / apply for Nude Lucy Assistant Store Manager ? Chatswood

Organisation/Entity:  Transport For NSW







Job category:  Projects







Job location:  Parramatta, NSW, AU,







Job reference number: 







Employment type:  Permanent Full-Time







Salary range:  $-$











You're passionate about a career delivering solutions that impact millions. You're looking to contribute client side where you work more sustainable hours and take ownership of projects from beginning to end. You love the challenge of delivering a project that affects millions of people




... Click here to view more detail / apply for Project Manager x 5 (12 month temporary opportunity)

Hype DC is Accent Group's premium, limited and exclusive sneaker retailer.  With almost 25 years as one of Australias leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC , we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.


The Role:
We are looking for a business leader to join our retail store leadership team at Hype DC Broadway!
Potential bonus earning of up to $12,000 per annum!
As the  Store Manager  you will play a critical role delivering and executing the brand vision, establishing a high-performance culture within your store, creating memorable experiences for our customers and achieving operational excellence.
... Click here to view more detail / apply for Hype Store Manager ? Broadway

Your business:
Legal and Group Secretariat is responsible for delivering an integrated and consistent approach to CBA?s external and internal legal risk management and corporate governance.
Your team:
The SpeakUP team works alongside the Accountability Regime Team (ART) to support CBA?s strategy by building customer trust in CBA through promoting accountability and upholding integrity.
The SpeakUP team and ART are part of Legal and Group Secretariat. The SpeakUP team ensures there are safe channels and formal processes in place that enable CBA?s people and external partners to speak up about their concerns.
SpeakUP also supports and enables CBA?s compliance with the statutory corporate whistleblower regime and undertakes investigations and cultural reviews into whistleblower concerns. The range of misconduct concerns investigated by SpeakUP is broad and includes fraud, bribery, conflicts of interest, bullying, sexual harassment and discrimination.
Your impact and contribution:
Reporting to the ... Click here to view more detail / apply for Executive Manager Whistleblowing Investigations

NSW, Great Lakes Aquatic & Leisure Centre - Forster



Free facility access
Great career paths and development with an entrepreneurial organisation
Enjoy a great work / life balance with mornings, evenings and weekend shifts

This is a great opportunity for qualified lifeguards who value water safety and  love working with people, to provide leadership and coaching to our team.
The Role
We are currently looking for enthusiastic, reliable and friendly Duty Managers to join the team. The Duty Managers primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high quality service delivery.
This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our patrons safely
... Click here to view more detail / apply for Duty Manager (Aquatic)

At Turner & Townsend we?re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 offices worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Leading delivery of number of projects, lead point of contact for project stakeholders and client.
Project lead and commercial lead for the clients
Fit-out experience preferred
Also experience delivering across a programme of works would be beneficial
Lead cost manager
... Click here to view more detail / apply for Senior Cost Manager

Love Shoes, Love Fashion, Love People



Join Australia's most successful footwear retailer
Opportunity for Career progression
Earn up to an extra $ Incentive scheme
Flexible roster for work/ life balance
30% off Staff discount
Inclusive workplace
Welcome gift on commencement

We are looking for the next Superstar to join our successful team...
ABOUT SPENDLESS For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer. With over 200 convenient stores, 1,000 amazing team members, and a huge range styles to suit every member of the family, its no wonder they call us The Worlds Friendliest Shoe People.
ABOUT THE ROLE








Your primary role is to create a warm, friendly place for our customers to shop and always exceeding your customers







... Click here to view more detail / apply for RETAIL ASSISTANT STORE MANAGER

NSW, Cook and Phillip Park Pool - Sydney

Have you managed high-performing teams?
Are you an outstanding people leader, ready to coach, inspire and lead a cross-functional team at a new and purpose-built City of Sydney facility?
Do you have a successful track record in managing leisure facilities, marketing, sales, projects and management?


This is a great opportunity for swim school leader looking for the next step in their career moving into an Assistant Centre Manager, this role is ideally for someone who enjoys swimming, love working with children & wants to lead a team and teach the skills of swimming and the value of water safety.
As a key member of our Centres Leadership Team, the Assistant Centre Manager will be the first point of contact for learn to swim program.
The Role
You will have a passion for
... Click here to view more detail / apply for Assistant Centre Manager

Procurement/Project Manager for Nepean Conveyors (QLD)

At NEPEAN™ we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical credibility, and a willingness to tackle very difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries.

We service our customers through multiple businesses in our portfolio: NEPEAN Building and Infrastructure (Galserv, Galintel, Weldlok), NEPEAN Engineering and Innovation, NEPEAN Power, Mining (NEPEAN Longwall), PROK, NEPEAN Conveyors, NEPEAN Transport, Gurtec, Roxon, and NEPEAN Belting Mackay.

POSITION PURPOSE
The purpose of this position is to achieve delivery of planned time, cost, and quality metrics for NCQ projects in line with Contract & NEPEAN Conveyors policies and procedures

KEY ACCOUNTABILITIES

Project Planning
Initiate pre-project risk assessment/review and communicate findings to Key Stakeholders as applicable.
Be involved in & where practical recommendations during tendering/estimating.
Facilitate handover from Sales & conduct formal scope/contract review.
Review existing design/build sequence aspects, communicate with Engineering & optimise, increase, or improve profitability throughout the lifetime of the project.
Compile and facilitate a detailed P.E.P (project execution plan).
Produce and report all project scheduling & resource requirements ensuring adequate float and contingency for risk.
Implement effective and accountable communication methods to relevant stakeholders (including but not limited to the client and key suppliers) to ensure clarity of understanding regarding the deliverables & expectations required.
Produce cost tracking and variation communication methods in line with both internal & external reporting & cost capture requirements.
Define, review & plan level of quality required in line with contract & NEPEAN policies & procedures.
Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within, and across, multiple projects
Develop and maintain partnerships with outside resources—including third-party vendors
Monitor and assign resources appropriately to streamline project efficiency and maximise deliverable outputs
Report project outcomes and/or risks to the appropriate management channels as needed- escalating issues as necessary based on project work plans

Project Facilitation
Managing the main contract in the role Act as the Contractor’s Representative.
Acting as the single point of contact with the client.
Managing the kick-off meeting and overseeing it is conducted.
Ensuring that the project risk register is maintained, mitigated, and updated.
Reporting against the large project review approval monthly to the General Manager on project status and health.
Overseeing that the client is well informed and further build or develop relationships with customers for repeat business.
Committing to compliance with the approved Project Execution Plan.
Ensure implementation and management of design and Engineering Management Plan, working with the engineering department to ensure required engineering processes are followed and completed in line with project schedule requirements.
Ensure compliance with the contract and without fail to administer any extension of time and variation in accordance with contract terms.
Liaise with supply chain to ensure the best pricing and lead times out of preferred suppliers and subcontractors and ensure requisitions are undertaken expeditiously.
Implementation, management and reporting of head project schedule, utilising scheduling information received from subcontractors.
Maximise invoicing monthly and invoice upon immediate achievement of milestones or earlier as negotiated.
Monitor and measure time, cost, quality, risk, margin & cash flow without fail.
Coordinate all project activities in accordance with relevant legislation, regulations, standards, and guidelines.
Proactively bridge and rectify performance gaps in budgets or schedules before it becomes a problem.
Effectively liaise and build relationships with internal stakeholders in sales, engineering, operations, and supply chain.
Identify opportunities to optimise construction and operational costs through value engineering of contract and order specifications.
Ensure strict compliance to internal and NEPEAN delegations of authority
Ensuring conformance to the Inspection and Test Plan;
Project Controls and Reporting
Ensure purchase orders and or contract is receipted from the Project Principal c/w signatory before any costs are incurred on any project or variation.
Ensure project financial summary sheets are completed, accurate and delivered to the General Manager and Managing Director within 3 days of the end of the month.
Reporting against the large project review approval monthly to the General Manager.
Seek performance information and assistance from the contract administrator as required
Familiarise and implement process improvements and methodologies used across NEPEAN
Ensure the change management process is recorded, executed, and verified for accuracy.
Ensure a robust electronic file system is in place to guarantee the completeness of project documentation pertaining to the scope, time, cost, quality, resources, communications, risk, and procurement.

Project Close-Out
Ensure Completion (operational, practical, and final as appropriate) certificates are received from clients within agreed time frames and or contract.
Ensure a project closeout review is conducted, lessons learned are recorded and communicated to project stakeholders including where appropriate the client.
Ensure completed project electronic files are migrated to SharePoint for archiving

EQUIPMENT, MACHINERY & TECHNOLOGY OPERATING
Pronto
MS Office suite / including Advanced Excel and Project

INTERNAL/ EXTERNAL STAKEHOLDERS
P/L Owner
Employees
Customers
Contractors

EDUCATION, QUALIFICATIONS AND EXPERIENCE
Min 5 years’ experience within a Project Manager role for projects >$5m; plus
Tertiary qualifications in a related discipline, Project Management and or Mechanical Engineering

Skills & Knowledge
Ability to administer processes systems & resources.
Well-developed supplier and customer contact network
Exceptional communication and interpersonal skills
The ability to strategically evaluate and solve complex problems
Strong attention to detail
Compliance orientated and customer-focused
Persistence and Tenacity
Adaptability and Flexibility
An understanding of organisational development
Work personality strongly aligns with NEPEAN’s DNA

DIMENSIONS OF THE POSITION
Financials
Financial Performance
Improved cash flow
Return on funds employed
Earnings Before Interest and Taxes (EBIT) growth

WH&S
Responsible for awareness of own health, safety, and well-being in the workplace. Also responsible for allowing all NEPEAN policies, processes, and procedures.
-------
If you're ready for your next challenge, please "Apply Now" and forward through your interest today!
Salary from $130,000 per annum + Super

Corporate Services Manager
Location: Kings Park, NSW
Company: 2nds IT Pty Ltd

At 2nds IT Pty Ltd, we specialize in Total Change Management solutions, focusing on the redeployment, re-use, and recycling of all electronics within an organization. Managing the disposal of information technology assets involves significant financial, logistical, and environmental responsibilities. We offer simple, effective solutions to address these challenges.

We are seeking a Corporate Services Manager to join our dynamic team. Reporting directly to the CEO, this role is critical in strengthening the financial administration and overall sustainability of the organization by effectively managing our corporate services department and key corporate functions.

Key Responsibilities:
• Develop and implement administrative and operational procedures and guidelines for the organization.
• Conduct strategic planning reviews and support the business development team in achieving company targets.
• Oversee the organization’s administrative and human resources functions across all locations, including Australian offices and warehouses.
• Thorough understanding of accounting principles and practices, with experience using Quickbooks Accounting software.
• Relevant experience in a senior corporate services role (e.g., Finance, IT, and Asset Management).
• Coordinate interdepartmental relationships, ensuring smooth collaboration between Finance, Supply Chain, Marketing, Customer Service, and Sales teams.
• Facilitate weekly operations meetings, develop action plans, and ensure their effective implementation.
• Assist in the preparation of financial reports and budgets by providing accurate information and support.
• Represent the organization at conventions, seminars, and public hearings, promoting both existing and new programs.
• Identify opportunities for improving administrative processes and implement solutions to enhance efficiency and service quality.
• Provide operational support to senior management and lead the administrative team to ensure smooth business operations.

Requirements:
• Bachelor's degree in Accounting or Finance.
• 2-3 years of experience in managing corporate service functions, with a strong focus on financial management.
• Proven leadership skills, with the ability to manage and develop a team.
• Strong strategic thinking and problem-solving abilities.
• Highly organized with excellent time management skills.

Why Join Us?
At 2nds IT, we are committed to fostering a positive and inclusive work environment. This is a unique opportunity to be part of a forward-thinking organization that values sustainability, innovation, and teamwork.

Be part of a team that’s making a difference

Red Rooster is Australias first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australias chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers faces . And thats where you come in.
Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand?
Working at Red Rooster is so much more than just a job. Its a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Red Rooster and the broader Craveable Brands family. (this includes our Restaurant Support Centre, Oporto and Chicken Treat.)
At Red Rooster ... Click here to view more detail / apply for Assistant Restaurant Manager ? Pascoe Vale

Seeking an experienced Finance Manager with strong project management experience to take on this rewarding opportunity to lead a high-priority project focused on cash flow management and reconciliations .
In this role, you will be responsible for driving strategic initiatives to optimise cash flow processes as well as supporting the financial control and working closely with cross-functional teams and senior leadership across the organisation.
Your day-to-day:


Lead and manage projects related to cash flow management and financial reconciliations to improve operational efficiency.
Oversee the end-to-end project life cycle, ensuring timelines and objectives are met within scope and budget.
Collaborate with key stakeholders across finance, operations, and supply chain to drive alignment and successful project outcomes.
Identify opportunities for process improvement, developing solutions to enhance cash flow visibility and reconciliation accuracy.
Monitor project progress, create detailed reports, and present findings to senior management.
Ensure
... Click here to view more detail / apply for Finance Manager

Toukley, Australia





Reference:




Dementia and Aged Care Services (DACS) is an established provider of Community Care Services in NSW. We pride ourselves on delivering tailored care to enhance the quality of life for our clients and their families. Our ultimate goal is to support clients to remain at home and engaged in their local community. We are looking for an experienced Full Time Aged Care Case Manager to further develop and grow our Home Care Package business in NSW based out of the Central Coast. Your attention to detail driving the delivery of high customer service excellence with the ability to manage consumer budgets across different level packages will see you thrive in this role. Case Manager Responsibilities

Provide in-home assessments, referrals, care plan reviews & goal planning for consumers In the Central Coast
Client budget management &



... Click here to view more detail / apply for Case Manager

Project Manager   


NCC Group APAC are seeking an experienced P roject M anager to join our rapidly expanding M X DR (Managed Extended Detection and Response) division. The successful candidate responsibilities will include, but are not limited to, on-boarding projects for NCC Group MXDR (Managed Detection and Response) suite across clients in APAC, including Hosted / Managed SIEM (Security Incident and Event Management) solutions, EDR (Endpoint Detection & Response) deployment s , and NDR ( Network Detection and Response) services .  Experience within a cyber security setting is essential, as is experience managing technical on-boarding projects for enterprise size clients .   



Who are NCC Group?  


NCC Group is the global leading provider of Cyber Security Consulting, Penetration Testing and Managed Extended Detection and Response (M X DR) services.   


The APAC Division

... Click here to view more detail / apply for Project Manager

Our company Zydex Pty Ltd designs and manufactures resins and inks in our modern facility in Alexandria, NSW. We are looking for a full time Materials Production Manager to join our team.

Key responsibilities include:
- Supervising the materials production team
- Developing and implementing new manufacturing processes and strategies
- Monitoring these processes to ensure quality and quantity of outputs
- Analysis of required materials and allocation of labour resources
- Enforcing ISO-13485 standards for production of medical devices
- Supervising the maintenance of the production equipment
- Monitoring the weighing, blending, mixing of ingredients and raw materials (liquid/powder)
- Managing the Bottle filling and labelling operations
- Managing Stock requirements for production

Requirements:
- Bachelor's degree or 5 years of applicable industry experience in lieu

The position is located in Alexandria in Sydney's inner south-west close to Green Square railway station. The successful candidate must be eligible to live and work in Australia.

To apply for the position, please send your current CV with a covering letter, by following the link below.

Salary package: $85,000 - $90,000 depending on experience, exclusive of Superannuation.

Position Description
Position Title: Senior Finance Manager
Department: Finance
Reports to: CFO
Direct reports: 1
Incumbent: 
Date: 
Role Primary Purpose:
The role is a leadership role with a vision to drive strategy and deliver on strategic growth initiatives
for the organisations.
Acting as the 2IC for the CFO, the senior finance manager role plays a key part across the financial
reporting and insights for the business as well as managing the reporting requirements of a listed
organisation. The primary focus of this role is to partner with members of the executive team to
provide financial support and to drive business initiatives. The role is responsible for development
of the budget and forecast and providing reporting of performance against each scenario.
The role is responsible for budgeting and forecasting, commercial analysis, aspects of financial
management, ... Click here to view more detail / apply for Senior Finance Manager

Our client is a newly established organisation looking to build a world-class team to deliver cutting-edge solutions to the biopharmaceutical industry. This newly created role is a unique opportunity to join a growing company at a pivotal stage and make a significant impact on their future success.


About the role:    


This newly created QA Manager role will be instrumental in shaping and leading the Quality Assurance function. The ideal candidate will not only bring strong technical expertise in biological manufacturing but will also be an influential leader capable of driving cultural change within the team. This role is critical in establishing a strong quality mindset across the organisation and ensuring that all products meet the highest GMP standards.


Your key responsibilities will include but will not be limited to: 



Developing, implementing, and maintaining a comprehensive Quality Assurance program, ensuring compliance

... Click here to view more detail / apply for Quality Assurance Manager

NSW, Cook & Phillip Park Aquatic and Fitness Centre - Sydney
The Company
Belgravia Leisure proudly manages the City of Sydney's iconic aquatic and fitness centres, including; Gunyama Park Aquatic and Recreation Centre, Ian Thorpe Aquatic Centre, Cook Phillip Park Pool, Andrew (Boy) Charlton Pool, Victoria Park Pool, and Prince Alfred Park Pool.
These centres play a crucial role in connecting the City of Sydney's residents, workers, and visitors with exceptional leisure opportunities.
The Role
We are seeking a dynamic and experienced Marketing Manager to join our team and lead the marketing efforts across our renowned aquatic and fitness centres.
Reporting to the Head of Business Operations, this role is pivotal in developing and implementing marketing initiatives designed to increase market share, drive profitability, and position our aquatic and fitness centres as leading destinations in the City.
The Marketing Manager will ... Click here to view more detail / apply for Marketing Manager ? City of Sydney

NSW, Great Lakes Aquatic & Leisure Centre - Forster



Full time position
Great career paths and development with an entrepreneurial organisation
Enjoy a great work / life balance with mornings, evenings and weekend shifts

This is a great opportunity for qualified lifeguards who value water safety and  love working with people, to provide leadership and coaching to our team.
The Role
We are currently looking for enthusiastic, reliable and friendly Duty Managers to join the team in a Full time capacity. The Duty Managers primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high quality service delivery.
This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence
... Click here to view more detail / apply for Duty Manager (Aquatic) ? Full Time

Senior Manager, Real Estate, Facilities, EH&S - APAC
Boston Scientific Sydney, NSW

Purpose Statement

The role is responsible for partnering with Commercial Site OSMs (Office Service Manager, Facilities lead roles) for the development and oversight of the facility strategy, including all aspects of real estate portfolio, facilities, environment, health and safety, capital spending and expenses for Boston Scientific in the APAC region
The role plays a critical role in optimizing the company's real estate assets, supporting its business objectives, minimizing costs, and providing innovative, efficient, and safe working environments for employees
Dedicated to providing facilities that adhere to our global standards and are cost-effective, safe, and valued by our internal Business Units and employees
The role has a dual reporting line to APAC Finance Leadership and Global Real Estate, Facilities and Environment, Health and Safety (GREFAC & EHS) function
This role is expected to engage and actively participate in all GREFAC Communities of Practice, Centers of Excellence and build strong relationships with facility leads at each commercial site in APAC

Key Responsibilities

Real Estate:
Responsible for the development and execution of APAC inputs to the Global Facilities Master Plan (GFMP) process, an enterprise level initiative to ensure governance of BSC Facilities Capex
Establishes strong collaborative relationships with Site OSM leads to:
Track Site Master Plans (SMP) in APAC, of associated real estate and facilities projects (acquisitions, dispositions, renovations, etc.) in support of the GFMP
Evaluate capacity and space utilization at each site through data analysis and communication with appropriate departments and build reports that accurately project future population which input into SMP
Tracking of all site leases, ensuring leases for existing and new sites meet BSC objectives and budget
Proactively address lease and contract management including but not limited to; negotiating and managing leases for owned and leased properties, ensuring compliance with lease terms, tracking lease renewals; proposing strategic lease renewals, negotiations and/or terminations
Oversee real estate development, acquisition, and disposition in accordance with organizational guidelines and expectations

Workplace Strategy:
Collaborate with other departments, such as human resources and information technology, to develop workplace strategies that promote employee productivity, well-being, and collaboration
Ensure all projects are carried out in accordance with the latest BSC Global Design Guidelines (including branding)
Responsible for the APAC Workplace Strategy including development of strategic space initiatives ensuring customer satisfaction and best utilization of space for BSC global real estate portfolio
Drives use of the Value Improvement Process (VIP) as a tool for tracking cost improvement

Capital Projects:
Builds strong relationships and collaborates with finance, country and site leaders to manage annual GFMP planning cycle, capital allocations, CERA process and monthly finance review
Administers operational expenses and capital budgets for assigned sites in alignment with GFMP and site objectives
Facilities Operations
Oversee and provide guidance on building maintenance programs within the region
Deploy & sustain soft services including janitorial, catering, security etc.
Managing facilities wheel of spend and ensure adherence to BSC standardised cost codes and operational expense reporting
Utilizes Business Essentials to improve equipment performance, facility operating costs, energy conservation, waste reduction, and the quality of facility operations

Environment:
In partnership with the Global Environment, Social and Governance (ESG) and EHS Team, oversee the APAC Green Team and APAC Environment Strategic Plan
Liaise with the Global Energy team to determine the energy and carbon footprint of real estate. Gap assess current state vs. BSC’s Carbon Neutrality by 2030 goal (interim renewable energy goals) and BSC’s near term science-based targets
Ensuring regional participation in sustainability programs such as life cycle analysis, waste reduction and water conservation
Facilitate the establishment of country specific Environmental compliance registers, completion of annual regulatory assessments, and creation of improvement plans for any gaps identified
Ensure completion of any mandatory environmental reporting/programs required in the region, such as WEEE, Batteries, packaging waste, Extended Producer Responsibility (EPR)
Collaborate with global teams for global regulatory and reporting requirements such as Corporate Sustainability Reporting directive
Point of escalation for commercial teams for ESG related inquiries from customers.

Health & Safety:
Collaborate with the Regional EHS Council and enable it to effectively deliver the Health and Safety programs in the region
Work with the Site OSM and Global EHS to establish long-term health and safety plans, aligned with Global requirements and site needs
Work with the Site OSM to:
Facilitate the establishment of country specific Health and Safety compliance registers, completion of annual regulatory assessments, and creation of improvement plans for any gaps identified
Ensure adequate emergency response plans are in place at all sites and adequate training and drills are in place
Ensure health and safety risk assessments are completed for all office and field-based employees, programs are in please to address any high-risk findings. Assessments and action planning are to be captured in Cority
Ensure regulatory/BSC required employee exposure controls and monitoring programs are in place in the countries to protect employees, such as PPE, radiation badging, bloodborne pathogen protections
Ensure all health and safety regulatory reporting, such as incidents, accidents, prescribed diseases are reported to the required authorities
Ensure scheduled delivery of required EHS incident reporting and metrics to Global EHS using Cority
Facilitate the development/deployment of employee Occupational Health and Wellness programs that support both Global and local needs
Embed EHS Essentials deployment in the region and ensure routine Essential Strategic Assessments are completed

Acquisitions & Integrations:
Serve as a link between newly acquired locations and the GREFAC EHS function to drive alignment of all site infrastructure and activities to global standards; responsible for liaising with acquisitions team
Responsible for maintaining Facilities related workstream in APAC Acquisition playbook

Key Requirements
Bachelor’s degree in relevant field or at least 10-15 years of industry experience
Master’s degree preferred
Medical device industry or other regulated industry experience
Multi APAC country and culture working experience
Relevant experience in facilities management in APAC
Relevant experience and proven results in project management and budget management
Demonstrated high degree of integrity, professionalism, and the ability to establish credibility
Ability to work independently, highly organized, and self-driven
Excellent MS application skills (PPTX, Excel, Word, Project, Teams)
Excellent communication and fluency in both verbal and written English and other Asian language highly desirable
A willingness to work flexibly across different time zones and travel in APAC

Customer Success Manager, Analytics & Insights
North Sydney, New South Wales, Australia

Full-time
Career Site Team: Client Service & Sales

Expected Salary
AUD 85,000 - AUD 90,000

Company Description

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable.

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.

Job Description

Customer Success Manager, Analytics & Insights

Engage and build a win/win relationship with clients, where NielsenIQ supports clients in their strategic priorities and clients perceive NielsenIQ as their main data partner
Understand clients’ strategy, needs, business questions and growth opportunities
Generate and deliver impactful insights with actionable recommendations to clients to help them to develop strategies to grow their business
Manage client expectations regarding analytic requirements and commitments to ensure high service level and client satisfaction
Work closely with clients and internal stakeholders to align timelines for delivering analyses, achieving key milestones and desired outcomes
Create and share thought leadership with clients to raise NielsenIQ’s profile and engage with their broader teams
Build strong knowledge about NielsenIQ services and broader FMCG industry, acting as an expert on FMCG trends
Maintain a high level of client satisfaction measured through NPS survey
Support account development via consultative selling
Identify business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.
Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
Support Commercial teams in client meetings when advanced knowledge is needed to showcase NielsenIQ Capabilities
Revenue Responsibility
Responsible financials wrt to managing client contracts, encouraging renewal of contract and meeting growth revenue target for NielsenIQ Business
Partner with business teams for small and medium size businesses for generting leads and preparing proposals for sales

Qualifications

Years of experience: 3 or more yrs experience with very good knowledge of specific measurement or data analytics tool
Deep awareness of market conditions and client business environment
Strong planning and servicing skills
Experience working with clients to solve business issues
Strong communication/presentation and interpersonal skills.
Ability to design solutions (both standard and non-standard) to answer client business issues.
Consultative skills
Desirable - An understanding of Nielsen Practice portfolio and interconnectedness of the different solutions.


Life at NielsenIQ...

At NielsenIQ, we’re proud of our diversity - our Australian and New Zealand offices alone are made up of over 50 cultures and nationalities!

We strongly believe in promoting from within. We encourage all of our people to pave their own career path and explore ways to grow with us.

We’re steadfastly inclusive. NielsenIQ is an environment that encourages all associates to be themselves, weave their talents and passions into their work, put their hand up and have their voice heard.

We operate on principles of trust and accountability. We sway against micromanagement, enabling our associates to engage, include and decide in order to move swiftly and boldly while keeping our clients at the heart of everything we do.

But wait, there’s more!

We believe in a good work/life balance and offer an extensive range of flexible working options for all associates. We also offer several leave options such as Parental Leave, Volunteer Leave, Birthday Leave, yearly bonus leave initiatives and much more. We also provide a range of programs and activities for associates to join year-round that encourage good health, wellbeing, networking and community engagement!

All of our NielsenIQ employees get access to corporate discounts with companies such as Bupa, Sunsuper, and HSBC, and, we also offer a generous yearly study allowance for those wishing to further their education in a field related to their role or our company.

If you feel like this is the right fit, click apply and tell us all about you!

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/