Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As an Assistant Restaurant Manager at GYG, you will be supporting the Restaurant Manager with day-to-day operations, as well as guiding the team through bustling service periods. You will spearhead crew training, elevate the guest experience, and contribute to the management of inventory and finances.  

Permanent full time position available, training will commence prior to opening!

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Restaurant Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Leadership experience in a fast-paced, high-energy setting  
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 
• Past success in achieving and driving KPI’s  

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

• Permanent, Full time
• $97,099.24 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Supervise the delivery of Resource Recovery Centre services, including gatehouse services, across both Sunbury and Campbellfield facilities, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions.

What you’ll be doing:

• Provide effective leadership and supervision to Resource Recovery Centre group employees, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Supervise, lead, and maximise the performance of the Resource Recovery Centre group by participating in in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the Resource Recovery Centre group, including gatehouse services, customer services, recycled good store operations, transfer station operations, and resource recovery ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Contribute to the ongoing process of plant and equipment assessment and replacement in consultation with teams, Coordinator Landfills and Resource Recovery Centres, and Fleet Services
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030.
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the Resource Recovery Centre group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Landfills and Resource Recovery Centres, Manager Waste and Sustainability, other departments, and other agencies.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills, with a proven ability to manage and lead a diverse team of multi-disciplinary staff, preferably in waste, Resource Recovery Centre, or another operational context within a Local Government environment.
• Experience and working knowledge of waste management and operations.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Sound knowledge of relevant contemporary resource recovery and waste management practice and legislation, including ensuring environmental compliance.
• Understanding of investigation processes reported incidents, hazards and near misses, providing recommendations and implementing improvements and changes.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, environmental management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (experience driving light vehicles off-road/at landfills preferred).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid