Administration

• Ensure administration tasks are completed accurately, professionally and on time
• Manage and maintain school records and logistics, office documentation, and other tasks including the mail function including pick-ups, mail sorting, mailing and special deliveries, order and control supply of stationery and other office supplies in an orderly and systematic way
• Prepare letters, email communications, memos, reports and other documents as required
• Use established excel spreadsheets for managing data and information
• Prepare professional and high-quality presentations and other materials using PowerPoint/desktop publishing as required
• Support and or coordinate projects and ensure all stakeholders are communicated on progress of projects and their expectations are met
• Proof-read documents, reports, brochures and newsletters as required
• Actively provide feedback, contributes to and participates in cross-school administration initiatives to streamline and improve administration systems
• Perform other general administrative duties as required.

Customer Experience

• Ensure that first point of contact with all internal and external customers and visitors are welcomed, inducted and comply with site safety procedure (WHS) and Safeguarding requirements in a professional, positive and informative way
• Provide a welcoming and supportive customer experience for all stakeholders, including families, making sure they feel valued and welcomed when they arrive at school
• Clearly and effectively communicate with a variety of external stakeholders in writing, by phone/text/Zoom and in person.

Operational Matters

• Ensure the office equipment functions well and is maintained and serviced to meet business needs
• Allocated tasks are completed in a timely manner and proactively seeking to improve administrative and operational processes in collaboration with the Senior Clerical Officer
• Organise catering for special functions as required, including provision of kitchen supplies
• Ensure visitors to the school are verified and approved to be on the school site and are inducted in accordance Aspect procedures and guidelines i.e. WHS, safeguarding and evacuation procedures
• Site is maintained to comply with Aspect procedures and assist with organising site maintenance including raising work orders for contractors, scheduling work, organising site visits and providing information and feedback.

Financial administration and reporting

• Submit invoices and expenses for payment through Expense Manager / Prospend
• Prepare, reconcile and process accounts and credit card statements with appropriate receipts
• Support and provide information to staff regarding fortnightly staff payroll administration and ensure staff submit timesheets on time.

Information Systems

• Update and maintain information collated in school spreadsheets. Complete basic data manipulation tasks in Excel spreadsheets
• Update and maintain data in school database system. Generate reports to support the school and to comply with National Office processes as well as government reporting through attendance stats, census & NCCD etc.
• Assist staff with basic IT issues and support escalation to IT helpdesk where required in a timely and effective manner.

Position Summary: Reporting directly to the People Partner, the People Advisor collaborates with the People Partner to provide guidance and support to both employees and team leaders across a diverse range of HR-related issues within their portfolio and business unit, supporting Montu’s aligned end-to-end people partnering model. This role encompasses supporting the People Partner with cyclical HR processes, providing general process and policy advice, supporting non-complex employee relations matters, supporting HR and portfolio projects/initiatives, and ensuring alignment with the people needs of the business.

Key Responsibilities:

• Act as a trusted advisor to employees and team leaders within the relevant portfolio, providing guidance on performance management, leave management, employee relations, policy interpretation, and other HR-related matters.
• Support the People Partner and portfolio team leaders in setting objectives, conducting performance evaluations, and addressing performance, attraction and retention concerns within the portfolio
• Conduct meetings with stakeholders within the portfolio to cultivate collaborative relationships with front-line team leaders, fostering cooperation and commitment to people strategies and programs.
• Ensure compliance and consistency with Montu’s policies, legislation, and internal procedures in HR activities.
• Support the People Partner to identify and implement HR initiatives in collaboration with stakeholders to enhance performance aligned with organisational objectives, with a focus on continuous improvement.
• Support People Partner with change management initiatives, including executing change management plans that may include analysis, communication, training and stakeholder engagement strategies.
• Design, implement, and manage performance and disciplinary or development processes within the portfolio to support the business unit and People Partner, ensuring alignment with the business unit, organisation and people departmental goals, requirements, and policies.
• Participate actively in the development, implementation, and review of HR policies and procedures and wider People Team projects, aiming to enhance efficiency and effectiveness across the organisation.
• Collaborate with the People Operations team to process updates and changes to employees and departments, and implement new processes to support the business unit’s people needs or initiatives 
• Provide coverage across portfolios where required, ensuring continuity of HR support and services.