At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our employees and customers!

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets. Join the business that's changing the way Australians buy and sell cars!

High volume business with huge growth opportunity!

About the role:

We are looking for a professional, friendly, multi-skilled individual to join us as our Finance and Business Manager to guide and help customers through their finance applications when they buy their car. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.

The role is based at our Laverton North location, 5 days a week including Saturdays.

• Minimum 2 years experience as a finance consultant / broker / business manager, preferably in Asset Finance or car dealerships
• Cert IV in financial services (good to have) or equivalent and / or relevant tertiary qualifications
• Assessing customers' needs, creditworthiness and affordability using data shared by customers and from credit agencies
• Provide exceptional multi-channel (calls, emails) assistance to our customers through their finance application using your deep knowledge of car loan products
• Acting as a liaison between lenders and customers to help customers navigate through declines or requests for more information from lenders
• Acting as trusted advisor to customers looking to purchase other ancillary products such as Extended Warranty and tinting from Cars24
• Passion and go-getter attitude to achieve strong customer outcomes
• Excellent communication skills with ability to explain and resolve queries regarding financial products to customers
• Proven customer service background with experience in both inbound and outbound calls to customers
• Flexibility to work with new and changing technology platforms
• Attention to detail to make sure all I's are dotted and T's are crossed in the entire customer loan journey
• Be prepared to undergo a police and background check

• Competitive salary package
• Exceptional employee benefits!!
• OTE - $120k++ uncapped earnings (base + super + commissions)
• Employee Assist Program
• 6months Parental Leave
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage

Hungry for a rewarding career? Join Marley Spoon as we revolutionize the way people shop, cook, and eat with our three exceptional brands: Marley Spoon, Dinnerly, and Chefgood. Recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods, we offer flexibility, career growth, and an inclusive work environment. Make a difference and apply for our full-time People Operations Manager role today!

As the People Operations Manager, you’ll play a critical role in driving HR strategies and managing all People Operations matters for our Fulfilment Centre in Altona North (VIC 3025). This role is ideal for a dynamic leader who can think strategically while providing hands-on support to our blue-collar and white-collar workforce. If you’re experienced in a high-volume, operational setting and ready to elevate the employee experience while fostering a positive workplace culture, we want to hear from you!

Your Role:

• Manage all People Operations topics at the Melbourne Fulfilment Centre, driving HR strategies aligned with business goals.
• Provide strategic and hands-on HR support to both blue-collar and white-collar teams.
• Oversee and refine HR policies to ensure compliance and promote best practices.
• Lead high-volume recruitment, onboarding, and talent retention efforts for a diverse workforce.
• Manage complex employee relations cases and guide performance improvement processes.
• Ensure that all HR initiatives meet legal requirements and internal standards.
• Champion People & Culture programs, promoting an inclusive and high-performing work environment.
• Collaborate with senior leadership to identify HR needs and propose initiatives for ongoing improvement.

• Proven experience in a high-volume, fast-paced, blue-collar or operational environment.
• Tertiary qualification in Human Resources or a related field.
• Deep knowledge of Australian labour laws and HR best practices.
• Excellent interpersonal and leadership skills with a proven ability to influence and build relationships at all levels.
• Proficiency in HRIS systems, Google suite, and other relevant tools.
• Strong organisational and multitasking skills, with a focus on driving results.
• Resilient and adaptable, with a strategic mindset and a passion for building a positive workplace culture.

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Access an extra 6 days of Annual Leave per year.
• Get formal training and development with 5 paid training days each year.
• Experience autonomy in every role - act in an environment where we get things done without having formal hurdles. 
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Access a corporate discount on health insurance, offering comprehensive coverage at a reduced rate.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
• Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential. 

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.

Day to day you will:

• Manage campaign set up, technical implementation and optimisation of digital advertising campaigns
• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaign to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Collaborate with Nines digital sales teams to resolve technical or delivery issues while ensuring campaign enquiries are reviewed and actioned in a timely manner
• Run weekly ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success! Opportunity to build your skills by completing Sales Academy – our bespoke training and development program for Sales. 
• Every day is flexible - we believe in the future of work where our work is led by task and purpose. Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today. 
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!