Back to search results Customer Service Specialist - Shannons (Full Time) Job No: 670521 Sydney - Inner Suburbs & CBD Permanent Full Time Call Centre, Insurance Refer a friend Apply Are you passionate about cars or motorcycles paired with delivering exceptional customer service? Join Shannons Insurance in Artarmon, Sydney and work with likeminded individuals. We’re currently recruiting for specialists to join our team on Wednesday 17th April.   We have two permanent full time shift options on offer. See below for more information. As part of your role, you will undertake 7 weeks full time, in office training at our Artarmon office to ensure you are set up for success! What you’ll do At Shannon’s it’s all about our customers and the positive impact we can make in their lives and communities. As a Motor Enthusiast Underwriter, you will be: Taking incoming calls from our new and existing customers Providing information and product knowledge to…

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Procurement Specialist - Energy and Fuels Division: Boral Constr Mat Limited Department: OVERHEAD CMC Work type: Permanent - full time Location: Sydney Your next opportunity Reporting to the Category Manager, the Procurement Specialist Energy and Fuels will support the delivery of category strategies, procurement projects and supplier management plans within the Energy and Fuels category which encompasses Fuels and Lubricants, Electricity, Natural Gas, Coal, Alternate Cement Kiln Fuels, and LPG. An important role within an experienced and hardworking team, the Procurement Specialist will run successful sourcing projects and tender processes for the high value Energy and Fuels category, ensuring Boral  is receiving the best value from the supply market and that supply risks are managed. Interfacing broadly across the Boral business with key internal stakeholders and suppliers, this role engages across the end to end procurement process, providing guidance and support in managing suppliers. This is a genuine opportunity to work for a respected major…

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Artificial Insemination Specialist (Cattle)
Jason J & Kylie L Catts t/a JJ & KL Catts
$71,000 to $90,000 per annum
Fulltime

This is a rare opportunity for an experienced Artificial Insemination Specialist ready for a significant career move into an industry leading cattle breeding enterprise.

JJ & KL Catts is an organisation that delivers excellence in cattle breeding. Our operations are primarily based at Baradine in regional North West NSW. Our commitment to quality, reliability and continuous improvement is evident through our outstanding industry reputation.

We are seeking to retain a key employee who will create a new standard when it comes to delivery of cattle breeding services.

Principle Role
• Perform artificial insemination procedures on cattle according to established protocols and guidelines.
• Safely handle and restrain animals during the insemination process, ensuring their comfort and minimizing stress.
• Prepare and administer medications, hormones, and other reproductive aids as necessary for successful insemination.
• Maintain accurate records of breeding activities, including individual animal identification, insemination dates, sire information, and any relevant observations.
• Monitor and evaluate the reproductive performance of the herd, identifying any signs of reproductive disorders, and promptly reporting them.
• Assist with pregnancy diagnosis and manage the records of pregnant animals.
• Ensure the cleanliness and proper maintenance of all equipment used during the insemination process.
• Follow biosecurity protocols to prevent the spread of diseases within the herd.
• Stay updated with the latest advancements in artificial insemination techniques and industry best practices.

Ancillary Role
• Develop and implement appropriate feeding programs and ensure proper nutrition for the herd at all stages of growth, taking into account seasonal variations and specific nutritional requirements.
• Oversee the maintenance and repair of cattle facilities, equipment, and machinery, ensuring they are in good working order and meet safety standards.

Essential Criteria
• Experience: A minimum of 3 years of experience in large-scale cattle herd enterprises is required. Proven experience in breeding, calving, nutrition, and health management is essential.
• Knowledge: Strong knowledge of cattle farming practices, herd health management, nutrition, and breeding techniques. Familiarity with pasture management and grazing systems is advantageous.
• Organizational Skills: Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and handle multiple responsibilities simultaneously.
• Attention to Detail: Meticulous attention to detail in record-keeping, health monitoring, and overall herd management is crucial.
• Technical Proficiency: Proficient in using farm management software, record-keeping systems, and basic computer applications.
• Flexibility: Willingness to work extended hours, including weekends and holidays, as needed, especially during critical herd management periods.

Required Certifications
Certificate in Artificial Breeding
Chemical Accreditation Certificate

What we offer
For a candidate meeting the criteria for this position we offer a salary package of $71,000 to $90,000 per annum depending on your skills and experience. Active encouragement to develop your career through further training will also be provided.
Please include a cover letter which provides clear explanation of why you are applying for the role, along with a current resume, noting at least two employer references. Applications without a cover letter or references will not be considered for this position.

Email: [email protected]

This advertisement was first published on 14 March 2024
Applications will be accepted until close of business on 16 April 2024

Rare opportunity to join our Airport Sales Desk team at Sydney International AirportPermanent, part-time offering (minimum 20 hours/week)Exciting opportunity for a highly skilled communicatorAirports are the heart of our operation. It’s here people connect with the spirit of Australia - from the confidence of seeing and interacting with our pilots, crew and ground staff, to the sheer awe that comes from watching our planes take off and land. It's here where we challenge ourselves to reimagine the customer experience and ensure customers feel at home, wherever they may be.As the Customer Service Agent - Sales Desk, your role will involve issuing and accenting for documents such as Passenger Tickets, Electronic Miscellaneous Documents (EMD), Manual Excess Baggage Tickets and GST Tax Invoices.You'll have - Working knowledge and experience in fares and ticketing, are essential to be considered for this role. Examples of this include AQIRE and Altea Customer ManagementDemonstrated commitment to customer service delivery with proven…

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Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster 

20 hours per week:

• Monday 9.15am – 1.15pm

• Tuesday 9.15am – 1.15pm

• Wednesday 9.15am – 1.15pm

• Thursday 9.15am – 1.15pm

• Friday 9.15am – 1.15pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us. 

See yourself in our team

As the Customer Banking Specialist in our Charlton Branch, you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

• Support customers with enquiries, maintenance on accounts and process applications for credit products  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

You will be joining one of our Multi-Channel Branches!  
 

What is a Multi-Channel Branch?
 

• Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.

• After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

We’re interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality 

• Excellent communication skills & the ability to articulate financial terms in a clear way

• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do 

• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers 

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank

Advertising End Date: 18/03/2024

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster 

25 hours per week:

• Monday: 10.00am – 3.00pm

• Tuesday: 10.00am – 3.00pm

• Wednesday: 10.00am – 3.00pm

• Thursday: 10.00am – 3.00pm

• Friday: 10.00am – 3.00pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us. 

See yourself in our team

As the Customer Banking Specialist in our Benalla Branch, you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

• Support customers with enquiries, maintenance on accounts and process applications for credit products  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

PLEASE NOTE: The successful applicant for this role, will join our relief team. In addition to supporting the Benalla Branch, you will also support the Mansfield and Euroa Branches. TRAVEL WILL BE REQUIRED FOR THIS ROLE.

We’re interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality 

• Excellent communication skills & the ability to articulate financial terms in a clear way

• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do 

• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

Advertising End Date: 18/03/2024

Our goal is to make skin cancer healthcare better, faster and cheaper through scaling medical diagnosis and predictions globally. We're excited by what's possible and where our innovations will lead - and we’re just getting started! Skin cancer is the biggest cancer in Australia. We have been developing the MoleMax Skin Cancer Imaging technology since 1997.
MoleMax is produced by Macquarie Medical Systems, the skin cancer technology arm of Australia largest independent Hospital Group, Macquarie Health Corporation. We are providing the tools to empower physicians and healthcare providers to improve screening and manage effective skin cancer treatment to improve patient outcomes.
We are seeking a highly motivated and dynamic Marketing Specialist to join our team at Macquarie Medical Systems. As a Marketing Specialist, you will play a crucial role in developing and executing marketing strategies to promote our innovative medical devices and solutions. You will collaborate with cross-functional teams to drive brand awareness, generate leads, and support the overall growth of the company.
What you’ll do:
• Develop and manage the marketing plan, budget, Google Ads and SEO for worldwide sales development of our medical devices.
• Develop high quality marketing and sales material, as well as ensure brand communication through enforcing brand guidelines and policy in conference, partnerships, promotions and creative collateral.
• Work closely with the product development team to understand product features and benefits, translating technical information into clear and persuasive messaging for different target audiences.
• Plan, attend and co-ordinate conferences, sponsorships, any educational seminars ensuring business objectives are met and delivered on time.
• Co-ordinate all digital marketing content (including monitoring our website and social media platforms) for the team - creating landing pages for events, product launches and other initiatives.
• Stay up-to-date with industry trends, regulatory requirements, and best practices in medical device marketing to ensure compliance and effectiveness of marketing strategies.
• Establish key performance indicators (KPIs) to evaluate the success of marketing campaigns.
• Analyse marketing data (campaign results, conversion rates) and sales trends (online & in conference) and develop customer specific strategies.
• Support sales teams with marketing materials, training, and resources to enable them to effectively promote and sell our medical devices.
• Collaborate with external vendors, agencies, and distributors to support marketing initiatives and campaigns as needed.
About you:
• You’ll have previous experience working in a marketing role, at least 2-3 years of experience is preferred.
• Creative mindset with the ability to deliver high-quality marketing collateral.
• Great problem-solving skills and comfortable working autonomously in a highly agile and dynamic environment.
• Strong understanding of marketing principles, strategies, and tactics.
• Have experience with Google Ads, Analytics and SEO for an e-commerce platform.
• Be willing to work approximately 10-12 weekends per year attending trade conferences to assist with the sales and promotion of our medical devices.
• Have experience with managing a CRM system for sales & marketing purposes.
• Analytical mindset with the ability to interpret data and metrics to drive decision-making and optimize marketing performance.
• Previous work experience in the Health/Medical Technology industry, in marketing and/or face-to-face selling capacity.
• Experience with copywriting or design and desktop publishing programs (Adobe Suite), as well as Hubspot CRM.
• Bachelor’s degree in Marketing or more than 3 years’ experience in a similar field.

Experience requirement: More than 3 years of Marketing experience in the Healthcare industry.
Salary of the position: AUD 85000 including Superannuation.

Please apply directly to us:

Company Name: Macquarie Medical Systems Pty Ltd
ABN: 65002237676
Position: Marketing Specialist
Contact Person: Steven Esber
Email: [email protected]

Process Control Specialist Greenbushes Lithium Operation Residential Full Time Position Lithium plays a critical role in the transition to clean energy, and Talison Lithium is the world’s leading lithium minerals producer with the largest high-grade ore body in the world - join us and be a part of the transition. Talison Lithium aims to maximise local employment where possible by recruiting people who live in and around our local communities of Greenbushes, Bridgetown, Donnybrook, Nannup, Boyup Brook and Manjimup. About the Role Reporting to the Senior Process Control Engineer, an exciting opportunity exists for a highly motivated and suitably qualified Process Control Specialist to join our energetic and multi-disciplined team, on a 7:7 (dayshift only) roster, based in Greenbushes WA. Responsibilities include: Assisting plant personnel with control function fault finding; Development, documentation and maintenance of plant control philosophy and process control functional descriptions; Implementation of control functions for existing plant and new projects; Developing and…

Click here to view more detail / apply for Process Control Specialist

Ivory Group is a leading Australian recruitment business. The business has offices in Sydney, Canberra and Melbourne. The business is seeking a critical thinker, self motivator and someone with a passion for marketing.


About the role
The role will include:

• Create awareness of and develop the Ivory Group brand across Sydney, Melbourne and Canberra.
• communicate with potential clients and build and develop customer relationships
• Assist with marketing plans, advertising, direct marketing and campaigns for Ivory Group across Sydney, Melbourne and Canberra.
• Continually review marketing opportunities for Ivory Group across a number of different mediums including media, print media and with our partners.
• work closely creative agencies to design marketing materials such as brochures and adverts
• develop marketing copy for both online and print campaigns
• Assist with the creation of marketing content content, including videos and blog posts
• Responsible for Ivory Group social media including LinkedIn, google and other social media channels
• Maintain and update customer databases
• Conduct market research to determine potential opportunities for Ivory Group to extend in their services.
• Develop and implement a marketing strategy that aligns to Ivory Group business stategy.
• Evaluate and review marketing campaigns, advertising and SEO to make sure the correct mediums are being used and campaigns are effective for Ivory Group strategy
• Track marketing performance and return on investment and prepare monthly reports for management
• Monitor and report on competitor activity and report to senior management on a monthly basis.
• Work with finance and oversee and manage the marketing budget.
• Provide advice to senior management on services provided by Ivory group in their development including pricing, product and distribution channels.
Experience required
• At least 2 years of marketing experience
Salary
• The salary range for the position is between $70k to $90k

Full time opportunity
Immediate access to staff travels benefits
Unique opportunity located at our Tullamarine Airport Hangar

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

About our Engineering Team

The Jetstar Engineering Team are at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan.

The Opportunity

As the Technical Specialist (Structures), your core responsibility will be to manage Jetstar’s A320/1 Fleet Structures during C Checks, Operational AOG’s and Hangar visits, for scheduled work packs, ad-hoc work packs and defect rectification.

The primary function of the Technical Specialist role is to support the Duty Technical Manager in providing technical support to the AMO’s, monitoring and managing aircraft fleet health, providing a single point of contact to Maintenance Planning and Technical Service for ongoing campaigns & modifications and assisting in the recovery of disruptions during day of operations.

The Technical Specialist also works closely with our reliability team to identify and address recurring defects and to isolate rogue components which may be affecting fleet OTP in addition to working with Maintenance Planning and the MSC functions to ensure rectification activity is planned effectively across the line maintenance network.

Reporting to the Base & Intermediate Maintenance Manager, broader responsibilities for this role will include:

Act as AMO primary focal point for internal and external stakeholders on all items relating to Structures related activity
Use best endeavours to ensure that the Aircraft Structural repairs are delivered to match requirements set by Jetstar management
Take on ownership of complex technical requirements to ensure efficient return to service of aircraft
Assist structures technicians with damage mapping
Provide reporting and repair recommendations in conjunction with structures technicians
Support Jetstar AMO maintenance activity, including AOG recoveries to reduce ground time and improve aircraft availability
Assist and provide information to Commodities and Contracts Manager for use in the development of business strategies
Focus on sustainable future and cost reduction strategies.
Develop understanding of stock holdings on structures LRU’s, and consumable and expendables
Make recommendations for min/max stock holdings.
This is a unique opportunity working closely with our base maintenance team where you will also play a pivotal role working closely with our frontline Engineers. We are seeking an individual with experience in, and a passion for Structural aircraft maintenance.

To be successful in this opportunity, you will possess the following skills & experience:

Exposure to Structures Aircraft Maintenance – essential
Exposure to Airbus SRM - Essential
Ability to communicate & negotiate effectively with internal and external stakeholders.
Ability to compile complex technical reports to provide Aircraft OEMs with required information to make decisions on pathway to airworthiness.
Competent in sheet metal work terminology and reporting requirements.
Process driven, with experience in constructing new processes to deliver business goals.
Highly motivated with a learning mindset
Able to build effective working relationships.
Proficiency in the use of the Microsoft suite of software solutions
Experience working with Airbus fleet desirable.
What’s in it for you

Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Access to a range of salary packaging and leave benefits.

As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
Structured programs and resources to support your health and wellbeing and development.
Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Procurement Specialist - Heavy Mobile Equipment Lead commercial category management role in a Procurement Portfolio Join our Global Procurement team Perth CBD – with flexible working arrangements Where we’re all welcome  We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.  At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI community, mature workers, people with disabilities and people from different cultural backgrounds.  We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and…

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Our client, a Leader within the Manufacturing industry, is looking for energetic and passionate Customer Service professionals to join their team based in Campbelltown. Reporting to the Team Leader Customer Service, you will be responsible for ensuring positive and successful interactions with customers and act as a Brand Ambassador for the business. These roles are permanent, full time and is a great opportunity to join a family values based organisation with a friendly and supportive culture. The hours are a rotating roster between 7am and 6pm and there is onsite parking available onsite. Duties will include but are not limited to: Handle a range of customer service oriented tasks including; placement of phone orders, delivery enquiries and product related enquiries Provide accurate information to customers about product information, in a confident manner Manage and update customer details at every opportunity Take ownership of customer escalation and/or investigation and see through to resolution Perform troubleshooting with…

Click here to view more detail / apply for Customer Support Specialist

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Enhance digital engagement though visual social media content.
• Full Time Permanent role | Melbourne | Hybrid role.
• Discounts on energy, telcos and solar plans | Access additional leave!

Internally referred to as the Digital Channels Creative Specialist, you will support the delivery of innovative and industry-leading digital content across AGL’s owned and earned channels to build and enhance AGL’s brand in line with our corporate strategy. In addition, you will be responsible for delivering digital, graphic design, animation, and video content - with a primary focus on AGL’s corporate social media channels, LinkedIn and X.

What you’ll be doing

Reporting to the Senior Manager, Digital Channels you will:

• Support our strategic goals, including telling the AGL story, and deliver compelling visual digital content that lifts our user experience, both internally and externally.
• Use animation, videography, photography, and graphic design to create innovative and engaging content which elevates our social media content.
• Manage the production of digital content from planning to production and execution.
• Support photography and videography of key communications for major external events, such as financial results, AGM, and major corporate announcements.
• Support the Digital Channels Specialist with guidance on UI design for our corporate website and intranet.
• Support the graphic design elements of digital collateral as and when required.
• Ensure all work is aligned with AGL’s brand guidelines.

About you

What you’ll bring to the table

• Experience in a digital content role, either in-house or within an agency working with a high-profile brand.
• Proven graphic design experience, including basic animation.
• Extensive experience using the Adobe Creative Suite.
• Strong understanding of UI and accessible design principles.
• Proficient photography, and video production for a digital environment.
• Understanding of best practice trends and innovation in digital content.
• Ability to collaborate and influence within a matrixed team and work with all levels of leadership.
• Ability to manage and prioritise multiple projects with strong attention to detail and accuracy.
• You are proactive, self-motivated, and a forward thinker, with a willingness to be bold in story-telling.

Please note that this role requires occasional travel to various AGL sites across Australia, including NSW, South Australia and within Victoria.

We’d love to see your application by Sunday 24 March 2024.
As part of your application, please include a link on your CV to your portfolio which showcases your experience.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Digital Marketing

The Job Role

WellPro Services is looking for Coil Tubing Specialist Technicians who will be responsible for the plant and equipment and supervising the site work crew. The technician must ensure all work is conducted in a safe and professional manner.

Key Duties & Responsibilities

* Ensure that timely follow up takes place on all HSE issues that arise through employee requests, audits and inspections, HSE/Toolbox meetings or incidents.
* Ensure reporting requirements are met for such things as incident reports, Toolbox Meeting minutes, maintenance inspections and repairs and details of pro-active safety measures (drills, JSA’s, corrective actions, etc.) in daily reports.
* Meeting with client’s representative as required to discuss HSE issues.
* Perform field testing, operate and maintain all site equipment that may include, coil tubing units, cement pumping units and associated ancillary equipment
* Troubleshooting - Organise and oversee inspections, diagnosis and maintenance of machinery. Specify and implement alternative solutions to ensure compliance with technical specifications.
* Assist the Supervisor to maintain parts and spares inventory to ensure uptime for all equipment is optimised
* Collect and analyse data and assist the Supervisor to plan and organise jobs including the procurement of site specific equipment;
* Conduct operations on site to ensure execution as per job plans;
* Implement maintenance schedules for all related equipment (including, BOP’s, trucks, pumps engines and iron);
* Train crews across;
* Supervise and direct Assistant Operators and Trainees;
* Review and quality assure job reports prior to submission to the Supervisor; and
* Perform other duties as directed

Qualifications, Certificates & Licences

* Sound oil and gas field service operations experience (CSG experience preferred);
* Coil tubing experience including oil well plug and abandonment knowledge and experience
* Solid knowledge of the operation of, and the ability to operate and maintain coiled tubing and cementing units, mud pumps, compressors, boosters, mist pumps etc;
* Knowledge of air and mud drilling;
* Good knowledge of down hole equipment and work over procedures;
* Excellent mechanical aptitude;

Skills

* Strong field technical skills essential
* High level of professionalism.
* Strong communication skills.
* Excellent organisational skills.
* Strong leadership skills.
* Excellent work ethic.
* Team building skills.
* Attention to detail.

Salary

A competitive remuneration package - $80,000 to $100,000 (commensurate with skill set and experience.)

About the Company

Founded in 2012, WellPro Services is a 100% privately Australian owned company specializing in the design and manufacture of coiled tubing and cementing equipment for the energy, resource, and mining industries.

The Job Role

WellPro Services is looking for Coil Tubing Specialist Technicians who will be responsible for the plant and equipment and supervising the site work crew. The technician must ensure all work is conducted in a safe and professional manner.

Key Duties & Responsibilities

* Ensure that timely follow up takes place on all HSE issues that arise through employee requests, audits and inspections, HSE/Toolbox meetings or incidents.
* Ensure reporting requirements are met for such things as incident reports, Toolbox Meeting minutes, maintenance inspections and repairs and details of pro-active safety measures (drills, JSA’s, corrective actions, etc.) in daily reports.
* Meeting with client’s representative as required to discuss HSE issues.
* Perform field testing, operate and maintain all site equipment that may include, coil tubing units, cement pumping units and associated ancillary equipment
* Troubleshooting - Organise and oversee inspections, diagnosis and maintenance of machinery. Specify and implement alternative solutions to ensure compliance with technical specifications.
* Assist the Supervisor to maintain parts and spares inventory to ensure uptime for all equipment is optimised
* Collect and analyse data and assist the Supervisor to plan and organise jobs including the procurement of site specific equipment;
* Conduct operations on site to ensure execution as per job plans;
* Implement maintenance schedules for all related equipment (including, BOP’s, trucks, pumps engines and iron);
* Train crews across;
* Supervise and direct Assistant Operators and Trainees;
* Review and quality assure job reports prior to submission to the Supervisor; and
* Perform other duties as directed

Qualifications, Certificates & Licences

* Sound oil and gas field service operations experience (CSG experience preferred);
* Coil tubing experience including oil well plug and abandonment knowledge and experience
* Solid knowledge of the operation of, and the ability to operate and maintain coiled tubing and cementing units, mud pumps, compressors, boosters, mist pumps etc;
* Knowledge of air and mud drilling;
* Good knowledge of down hole equipment and work over procedures;
* Excellent mechanical aptitude;

Skills

* Strong field technical skills essential
* High level of professionalism.
* Strong communication skills.
* Excellent organisational skills.
* Strong leadership skills.
* Excellent work ethic.
* Team building skills.
* Attention to detail.

Salary

A competitive remuneration package - $80,000 to $100,000 (commensurate with skill set and experience.)

About the Company

Founded in 2012, WellPro Services is a 100% privately Australian owned company specializing in the design and manufacture of coiled tubing and cementing equipment for the energy, resource, and mining industries.

Marketing Specialist
Your New Company
Launch Recruitment is an award-winning IT Recruitment Agency and we have been consistently connecting candidates with top tier clients for over 17 years.  We supply permanent and contract staff across a range of clients who are driving some of the largest IT transformation programs in Australia. We are a values driven business and truly believe that our people are our best asset. You will be part of a hard-working and highly successful team who enjoys celebrating regularly, is committed to upskilling & education and supports each other.
 
Your New Role
Location – Sydney CBD.
Salary - $80,000 - $100,000 + Super.
Full time, permanent role
This is a brilliant opportunity for a talented marketing specialist with a passion for social media to develop their career in marketing and communications. If you thrive on creativity, are eager to learn and succeed in working at a fast pace - this is the role for you!
As Marketing Specialist, your responsibilities will include:
Social media coordination across major social platforms i.e. Twitter, LinkedIn, Facebook, YouTube and Instagram
Content production for social media and website
Community management
Campaign execution, monitoring and optimisation
Collateral development
Website updates
Assisting with marketing projects
Marketing administration
 
About You
To be successful in this role, you must be able to demonstrate:
Tertiary education (Completion of relevant degree)
2 Years Marketing Experience
Excellent writing and communication skills
A high level of attention to detail
Creativity and resourcefulness
A can-do, positive attitude
Experience in content production or social media management
Strong knowledge across all Microsoft Office applications
Desirable:
Proficiency across the Adobe Creative Suite including Photoshop, Illustrator and InDesign
 
Benefits:
Supportive and high-performance culture
Training and mentoring
Creative, diverse projects
Opportunities for career growth

Advertisement - Marketing Specialist

We’re looking to grow our Marketing team at Envirosuite to help us drive growth. Envirosuite is a growing, Australian founded, environmental intelligence company that is bringing exciting technology to the world.

We need a Marketing Specialist to help us accelerate our business across the world.

Haven’t heard of Envirosuite? Let us tell you some cool things about us:
We’re a growing Australian Stock Exchange listed company
Our purpose is to bring environmental intelligence to help industries and communities to thrive
Our EVS Omnis suite helps various sectors solve emissions challenges across air, noise, odour (yep, somebody has to do it) helping to interpret complex data in easy-to-use and impressive looking software
We’re the leader in Aviation noise management working with the likes of Heathrow, Toronto, LAX and Sydney – airports you’ve probably travelled through
We’re also working on some interesting projects like the X-59 supersonic with NASA, yes, that NASA!

At Envirosuite you’ll have the ability to make an impact in a growing, global environmental intelligence company.

Our guiding principles and values are: We’re driven by purpose | We move as one | We believe customers are the reason | We earn the trust | We challenge the now

Envirosuite is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Envirosuite is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

About the role:

Reporting to the Head of Growth Marketing, the Marketing Specialist role is the perfect opportunity for a tenacious person looking to progress in their Marketing career with a company and team that is improving the way industries, communities and the environment co-exist harmoniously.
Roles and Responsibilities

Market Research: Commission and undertake market research to identify market opportunities for new and existing Envirosuite offerings.
Competitor Analysis & Research: Keep track of industry trends and competitors' marketing strategies to identify opportunities and stay ahead in the market.
Cross-functional Collaboration: Ability to work within a dynamic team of professionals who thrive on results and optimization.
Training and Technologies: Stay updated with the latest marketing trends, tools, and technologies, and continuously seek opportunities for innovation and improvement.
Analytics and Reporting: Collaborate with marketing agencies to report and analyse using tools like Google Analytics, and provide insights to guide future marketing decisions.
Reporting: Prepare regular reports and presentations to communicate the effectiveness of digital marketing efforts to marketing team and internal stakeholders.
Email Marketing: Work alongside the Marketing Operations Manager to set up programs through marketing automation to nurture leads, retain existing customers, and drive further conversions.
Digital Marketing: Assist in developing and executing a digital marketing strategy in line with overall global marketing plan.
Content Creation: Develop engaging and relevant content for various marketing channels, including websites, blogs, social media, and email campaigns.
SEO Optimisation: Work alongside marketing agencies to improve website visibility in search engine results through on-page and off-page SEO techniques.
Paid Advertising Management: Plan, implement, and optimise paid advertising campaigns on platforms like Google Ads and LinkedIn Ads, to drive brand awareness, within budget constraints.
Social Media Management: Manage and grow the company's social media presence by creating content, scheduling posts, and engaging with the audience to build brand awareness and customer engagement.
Other duties assigned to you from time to time, such as translations, events support, etc.

Qualifications / Experience / Knowledge

Bachelor's degree in Marketing, Communications, or equivalent experience.
Proven experience in marketing roles, preferably in a similar industry or sector.
Strong understanding of marketing principles and techniques.
Excellent written and verbal communication skills.
Proficiency in digital marketing tools and platforms.
Analytical skills to interpret marketing data and metrics.
Ability to work effectively in a team environment.


Salary: $74,000 - $78,000 incl super

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

                  

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Finance and Accounting

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Vendor and Strategic Initiatives Manager, a newly  created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.

The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.

You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.

Key accountabilities of this role:

• Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage

• Ensuring all change requests are up to date and formally documented with vendors

• Assessing the performance of vendors in line with agreed KPIs/SLAs

• Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations

• Assisting with Negotiating contracts with suppliers

• Ensuring vendor compliance with AGL's policies and standards

• Managing vendor billing and disbursements

• Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams

• Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.

• Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.

• Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.

• Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore

• Use a range of systems and databases to gather information and provide valuable insights.

Qualifications, key skills and experience required:

• Expertise in vendor management, particularly in the telecommunications or energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong Negotiation skills.

• Written and verbal communication: The ability to prepare and present on initiatives.  

• Problem solving skills and ability to define a problem and come up with potential solutions

• Critical thinking – Will need to provide solutions inline with business strategy.

• Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.

• Ability to plan at a strategic and operational level.

• Ability to collate and present meaningful reports at a strategic management level and at an operational level.

• Proficient in Microsoft office Tools.

• Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic FMCG brand based in Docklands

• Flexible hybrid environment

• Great career opportunities

About the role

We currently are looking for a Senior Procurement Specialist responsible for supporting the planning, development and execution of procurement and contract management activities within Bega Group’s Supply Chain Logistics function. The role will include supporting strategic sustainable sourcing, procurement planning and risk mitigation, commercial and contractual management of suppliers, cost control / containment initiatives, and contractual governance, documentation and reporting in relation to agreements with relevant suppliers, 3PL & 4PL providers, distributors and franchisees.

Other responsibilities

• Identify, mitigate and escalate procurement risks

• Market engagement with potential and current suppliers, including documentation preparation and evaluation

• Negotiate contracts in collaboration with key technical and legal resources within the broader Bega team

• Gain exposure to cutting-edge procurement practices and contribute to continuous improvement initiatives

• Help drive commercial value by ensuring supply continuity and a focus on continuous improvement.

About you

• Excellent negotiation skills, particularly in areas of pre-contract negotiations

• Solid experience with procurement planning, execution and contract management

• Ideally a background in FMCG, Logistics or similar but not essential

• Excellent communication and relationship building skills

• Relevant tertiary qualifications.

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Group. Freshly renovated and looking brand new, you’ll enjoy lots of natural light and great facilities to take advantage of, including a fully stocked fridge loaded with a range of Bega products! We are right next door to Marvel stadium and some of Melbourne’s best restaurants, cafes and bars.

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

The Opportunity
Worldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansion has created an opportunity to build a truly global workforce, integrating Worldline Services Australia our Australian operations into a seamless international team.
Our advanced support specialists under Worldline Services Australia entity, a part of Worldline group needs to qualify all the production issues escalated by Regional Support regarding our Front to back payment solution and develop/propose way for mitigation when possible.

Annual Salary - $80,000 - $90,000 + super

Key Responsibilities:
• Provide advanced software support for payment solutions (Front to back) offered by WL.
• Troubleshoot software issues reported by WL our customers and partners through our Regional WSA Support, related to terminal payment software & platform: analyze communication traces, application logs, review source code/specifications and provide solutions in a timely manner.
• Ensure the quality of requests escalated (defect, enhancement, configuration…) with a deep analysis & conclusion to the appropriate stakeholders.
• Closely work with Operations to mitigate impact on production issues.
• Develop/update tools for troubleshooting or internal use.
• Where appropriate, review, create and distribute guidelines & best practices.
• Identify opportunities to improve service efficiencies.
• Provide ad-hoc training when necessary.

Behavior skills:
• Strong communication skills mandatory
• Candidate must be an effective communicator (both verbaland written)
• The role entails frequent communication with diverse stakeholders including 3rdparties, Operations, R&D, Project Managers, Customer Success Managers, teams in charge of provisioning, L1 regional support...
• Ability to translate technical information to a non-technical audience and vice versa
• Someone who exhibits self-motivation skills
• Ability to work collaboratively with other departments to resolve complex issues.
• Ability to manage priority conflicts and set appropriate expectations.
• Results driven
• Quick learner
• Analytical and logical
• Team player

Education Qualifications / Experience Requirements:
• Problem solving skills
• Experience in troubleshooting software issues
• Proficiency in C/C++, Python, shell scripts development
• Proficiency in Linux environments.
• Experience in Oracle or PostgreSQL.
• Experience in TCP/IP and SSL/TLS communications, understanding of TCP/IP and SSL/TLS
• Knowledge in payment solutions & cryptography would be ++

Perks & Benefits
At Worldline Services Australia you’ll get the chance to be a part of Worldline group which is at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..
• 12 weeks of paid parental leave for primary carers
• Lifestyle leave
• Employee stock purchase plan
• Access to Employee Assistance Program (EAP) plus more

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a dynamic internal comms team | grow in the role.
• Newly created role | Hybrid work | Melbourne or Adelaide based.
• Full Time (or Part Time) Perm | Discounts on energy, telcos and solar plans.

A newly created Internal Communications / Content role has become available within our Communications team here at AGL.

You will play an important role in supporting employee communications for AGL’s operational business (Integrated Energy) as well as corporate functions such as Technology and Health, Safety and Wellbeing (HSE), ultimately enhancing employee engagement.

This is a full time or part time (4 days a week) position, based in either Melbourne or Adelaide (Torrens Island).

What you’ll be doing

Reporting to the Senior Manager, Corporate Communications you will:

• Act as a corporate ‘journalist’, identifying, researching and drafting engaging stories for a range of formats, including intranet stories, newsletters and social media.
• Develop engaging internal communication campaign assets to help connect employees to our strategic priorities, with crisp engaging copy and sharp graphic design.
• Develop copy and visual communication in support of thematic employee campaigns, aligning with AGL brand guide.
• Coordinate with communications and business partner stakeholders around scheduling of content.
• Develop engaging, nuanced written and visual communication materials for diverse audiences, including leader briefing packs, fact sheets and digital posters
• Use direct mail and other platforms to analyse and report on the effectiveness of content. Use this analysis to draw insights and inform future content.

About you

What you’ll bring to the table

• Proven experience in corporate communications, in an in-house or agency role.
• Experience developing and implementing internal communication plans, with sound stakeholder engagement skills.
• Outstanding written and verbal communications skills, coupled with excellent attention to detail.
• Experience developing content- graphic design for digital and non-digital environments.
• Experience with Adobe Creative Suite as well as superior Microsoft PowerPoint and Word skills.
• Ability to distil complex concepts into simple, accessible language.
• The ability to work autonomously and as part of a team and effectively manage time and prioritise workload.

We’d love to see your application by COB Monday 18 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Corporate Affairs

We are seeking a detail-oriented and experienced Accounts Payable Specialist to join our finance team. The AP Specialist will be responsible for managing the accounts payable function, ensuring accurate and timely processing of invoices including reconciliation back to purchase orders, and maintaining a strong internal and external supplier relationships. This role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.

Key responsibilities include:  

• Servicing inbound calls for new and existing TAL & Asteron products within a timely manner.
• Educating our clients on the importance of their Life Insurance policies or investment products.
• Proactively manage relationships whilst monitoring service delivery and quality.
• Support team mates to collectively achieve desired customer outcomes.
• Respond to escalations and complaints - take responsibility to obtain a quick resolution. 

We are seeking a Customer Experience Specialist to assist in the continued strategic growth and development of the Cogent business through activities which support our customers to generate value and revenue growth while continuing to develop quality relationships.  This role is full time with hybrid working arrangements.

Tasks include but not limited to:

• Build and maintain strong working relationships with our stakeholders including maintaining account management plans for all key clients
• Work collaboratively with the operational team to ensure customer SLA's are being met and provide support to ensure customer satisfaction
• Coordinate the re-contracting of existing client to ensure ongoing success
• Meet the specified KPI's and achieve annual budgeted revenue targets

A full position description is available by emailing [email protected]