Total 568 help desk specialist job vacancies in port melbourne vic

Position:  Senior Cloud Platform Specialist

Datacom Location:  Melbourne, Perth, Brisbane and Canberra

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (Your Why)

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Our offices are based in Melbourne, Perth, Brisbane and Canberra and we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** Please note that to be successful in this role you will need to be an Australian Citizen to be eligible for Baseline/ NV1 Security Clearance **

What You’ll Do

As the Senior Cloud Platform Specialist you will be focused on:

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience working in a multi-tenanted Cloud environment
• Experience in networking. Cisco switching and routing. SDN, ACI and VMware NSX-T
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
• Practical experience working with Enterprise Backup Management Platforms such as NetBackup (Preferred), Veeam or TSM
• Experience with automation languages, practices and toolsets

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are thrilled to offer an exciting opportunity for an enthusiastic, creative and dedicated individual to join our Contour MedPrep team as a Marketing Specialist!

At Contour, we take pride in delivering exceptional and innovative marketing strategies that drive growth and elevate our brand. Until now, our founders have largely projected our voice and vision to students, parents, and the world. However, as Contour MedPrep continues to expand rapidly, the need for a dedicated and creative powerhouse to take charge of marketing has become increasingly apparent. 

As a Marketing Specialist, your role will be pivotal in ensuring that Contour MedPrep reaches and engages students across Australia, building a trusted brand in medical preparation. From lead nurturing through email campaigns to creating seamless marketing funnels, your contributions will play a crucial role in attracting students to our programs. You'll also be involved in developing and refining our website and social media advertisements, as well as overseeing marketing for all of our in-person events.

We strive to establish our brand as Australia’s Leading Medical Preparation Program, and as a Marketing Specialist, you will be instrumental in shaping our outreach and engagement strategies, ensuring we are able to help as many students as possible in their journey to become a doctor or dentist.

Who Are We

Contour MedPrep is a leading medical preparation program that currently specialises in comprehensive UCAT and Interview preparation, aiming to empower and support the next generation of healthcare professionals in the highly competitive yet often daunting process of gaining entry into medical school. 

Our UCAT course aligns itself with the objective of the UCAT, rigorously training students in the mental abilities and skills of a successful doctor or dentist, through engaging group lessons, comprehensive and abundant resources, live mock exams, 24/7 student support and so much more! We are extremely committed to innovative and results-driven medical preparation, with industry-first initiatives such as our Live UCAT Testing Centre and student accountability system propelling our 2023 students to an industry-leading median UCAT score of 3040+, one student even setting the world record score of 3590! 

Over 3500 students and 100 staff have joined our tutoring services since our founding in 2020. This year, we have successfully expanded our in-person Live Testing Centres to Brisbane and Sydney, with over 1000 bookings, and hundreds of new enrolments from all over Australia.  Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, and we're continuing to multiply year over year! It's our vision to reshape education, starting with tutoring.

The Role

At Contour MedPrep, we are passionate about transforming the way students prepare for medical and dental school. As we continue to grow rapidly, the importance of creating a strong and effective marketing strategy to engage with students, parents, and the education industry has never been greater. We are looking for a highly skilled and creative Marketing Specialist to take the lead in managing and nurturing our online presence, as well as overseeing our promotional efforts at in-person events.

As the Marketing Specialist at Contour, you will play a pivotal role in shaping the way we connect with aspiring medical and dental students. Your responsibilities will range from executing targeted email and text marketing campaigns, to managing leads from our free online resources, and creating comprehensive marketing funnels to ensure maximum engagement. You’ll also oversee our website’s development and improvement, optimising it as a hub for information and lead generation. As part of the role, you’ll collaborate closely with our core leadership team, ensuring that our campaigns reflect our values, goals, and the vibrant energy of Contour MedPrep.

This role will require you to coordinate the creation of marketing materials for both digital and physical campaigns. You'll be in charge of ensuring that the design of banners, pamphlets, merchandise, and sales pitches aligns with our brand vision. Additionally, you will work closely with our team to create compelling and engaging social media content, from eye-catching ad graphics and short videos to Instagram reels and viral social media trends. Your work will be instrumental in promoting our events and offerings, while deepening our relationship with students and parents.

This role offers both flexibility and the opportunity for growth. With a hybrid arrangement, there is the flexibility of working remotely but also the opportunity to work in-person with our young and hard-working team at our new Melbourne CBD Office. As Contour continues to expand, this role also has the potential to transition into a full-time position, with the opportunity for you to take on greater responsibility and leadership in the future.

If you’re someone who is creative, detail-oriented, and thrives in a fast-paced startup environment, this is your opportunity to make a significant impact. Join us at Contour MedPrep, where your marketing expertise will help shape the future of education and inspire the next generation of medical and dental professionals.

Why Contour, and Why This Role?

Working in our collaborative environment with an energetic team is a fantastic opportunity to let your social personality thrive, hone your knowledge and learn heaps along the way! 

At Contour MedPrep, you’ll get an inside look at one of the fastest growing start-ups in education in Australia. Our team is super driven and hard-working, but we’re all easy-going and friendly, and we love our frequent (paid-for

• Competitive benefits and pay ($35/hr + super!), recognising the pivotal role of marketing in helping us serve more students.
• Satisfying and fulfilling work helping students hear of Contour (it feels good when we help students achieve their dreams!).
• Shape the brand voice and strategy of a rapidly growing educational startup.
• Significant improvement in teamwork and leadership skills (and you get paid for it).
• Personalised onboarding and feedback to help you thrive in the role. 
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders and team).
• Opportunities to do more work, and performance-based pay rises.