About us:

HSI Donesafe, an HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms. Known as “The People’s Safety Software”, Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management. Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and compliance solutions. Founded in 1977, HSI has seen tremendous growth supported by innovative technology, robust systems, and exceptional customer support. Our mission is to make the workplace and community safer.

www.donesafe.com

We have a fantastic opportunity to join our Implementation Team as an Implementation Consultant. This position reports to the EHS Injury Implementation Team Lead for the Injury & Claims Management software. Whilst this role is advertised in Sydney, NSW, given the roles hybrid nature we would consider all candidates across Australia.

Essential duties and Responsibilities:

• Kick off the implementation project with clear information on project scope and deliverables.
• Ensure timely action, and successful delivery of milestones through the entire implementation cycle
• Work with internal teams to facilitate implementations
• Raise risks and issues to the Customer promptly.
• Provide a clean and thorough hand-over following implementation to support or the Customer Success Manager
• Assist support with customer specific or technical questions
• Successfully manage multiple projects concurrently
• Update all systems and documentation as required

1. Partner with clients to achieve successful implementations and deliver the following:

• Attend project meetings, as required.
• Lead workshops, when required
• Where possible, configure HSI Donesafe’s Injury & Claims Management system to meet their needs
• Front-end data imports, as required
• Liaising with the clients’ workers compensation agents to gather data
• Work closely with the Technical Solutions resources during testing and reviewing self-insurance data
• Identify Change Requests and follow the change request process
• Estimate effort to deliver configuration change requests, when required
• Support the Go Live preparation
• Support and action the deployment task
• Support Hypercare post Go Live2.

2. Undertake the following as an implementation manager in a cross functional project team:

• Lead Kick off meetings
• Work with internal stakeholders and teams to ensure a successful delivery
• Provide progress updates on the project, when required

Competencies

• Adaptability - The ability to balance competing priorities and multiple projects in a fast-paced environment
• Positive Interactions – You have a positive attitude with strong interpersonal, verbal, and free written communication skills
• Collaboration – the ability to work with colleagues to meet customer needs
• Problem Solving – the ability to listen to customers and patiently troubleshoot implementation challenges
• Impact – provide excellent customer service with the ability to satisfactorily resolve implementation and customer issues
• Innovation – you are driven; no one needs to push you
• Customer Focused – provide timely and clear communication, deliver to agreed timelines and provide updates before required to.

Qualifications

• 2-4 years' experience within an OHS or workers compensation role highly preferred
• 2+ years of Implementation experience preferred
• SaaS implementation experience preferred
• Experience communicating with large and enterprise clients preferred
• Experience using our injury management & claims system preferred
• Proficient in project management tools, MS Office Applications, experience with CRM tools (Salesforce)

This is an exciting opportunity to join a market leading and rapidly growing function, highly focused on achieving goals and delivering results.

What’s in it for you?

• Access to a confidential and free EAP Service (Employee Assistance Program)
• Birthday Bonus Day – A day of paid leave for your birthday!
• Access to FlareHR Employee Benefits & Discounts, including Novated Leasing
• Tuition Reimbursement – We are constantly looking to foster development and growth which is why we support eligible employees with education expenses.
• Volunteer Leave – We believe in giving back and supporting activities that serve the community which is why our employee’s are entitled to 16 hours of volunteer leave per year to support causes that align with our mission ‘Connection Workplace Safety, Compliance and Employee Development’
• A flexible working environment
• A collaborative and supportive team-based environment

We have offices across the country and support flexible working, so candidates from Perth, Sydney, Brisbane and Melbourne will be considered.

Our culture

Life at HSI Donesafe is underpinned by two key values:

#OwnIt - We do what we do with passion and enthusiasm. We take responsibility and just get the job done.

#GotYourBack - We're a company that fosters collaboration, teamwork, and innovation. We work exceptionally hard and celebrate our wins together.

#Better - Creating new and better ways for our team and organization to be successful. As an organization and as individuals, we are a work-in-progress always striving to be better

We are looking for a motivated, dynamic Sales Consultant to join our friendly sales team based in Adelaide. You will be working in your own territory, selling a range of Hygiene services. You will look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your area. To help achieve this, we will provide you with a competitive base salary, a highly rewarding uncapped commission structure, a company vehicle, a mobile phone, a tablet, and further career opportunities. You will also be given full product training, with hands-on assistance from the Business Manager and the Sales Team.

In this role you will be responsible for these key areas:

• Driving sales revenue by hunting new business opportunities via cold calling/ visits
• Servicing our existing client base and analysing their needs to increase sales
• Developing and implementing sales plans to achieve set sales targets
• Building strong customer relationships and managing a sales pipeline
• Identifying customer needs and knowing how to deliver successful sales

You will have skills and experience including:

• Previous sales experience
• Ability to cold-call & plan for sales territory
• Self-motivation and ability to work autonomously
• A passion for hunting new business and being recognised and rewarded
• Good time management skills
• Excellent communication skills both written and verbal
• Ability to multi-task in a fast paced environment
• Full Australian Drivers Licence

It would be highly advantageous if you also have:

• Experience within Business to Business & direct sales
• Excellent sales, solutions & negotiation skills
• Strive to reach & exceed sales
• Versatility to build rapport with people at all levels
• Commercially focused

About Us

Rentokil Pest, a division of the global company Rentokil Initial, has been offering the complete range of Pest solutions to Australian businesses for over 40 years. We operate in all states of Australia, employing passionate people to manage, maintain, and service our extensive customer network.

If you enjoy being independent, on the road, and driving a new sales territory, then we'd love to hear from you.

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

Click the Apply button to submit your resume and kickstart your sales career today!

Employee Testimonials -

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

"Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have work-life balance working with Rentokil Initial.”

Michael Stone

“At Rentokil there are a huge variety of positions that would suit anyone.”

Tony Wright

Register your interest to become part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

ABOUT JOURNEY BEYOND:

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 15 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station; nostalgic Vintage Rail Journeys; barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

ABOUT YOU:

·         Do you have a sound understanding of the tourism industry?

·         Does talking about travel and new experiences excite you?

·         Do you enjoy helping people plan the best holiday experience possible?

·         Do you have great communication and interpersonal skills?

·         Are you computer savvy and able to confidently learn new computer systems?

·         Do you display exceptional attention to detail and the ability to problem-solve effectively?

·         Can you work under pressure and manage a high-volume workload, while maintaining a consistent and high level of customer service?

·         Experience in a similar role, as well as reservations system experience is also highly desirable.

If you answered yes to all the above, we want to hear from you!


ABOUT THE ROLE:

We regularly have opportunities available for customer-focused and sales-driven individuals to join our Travel Centre team based in our Adelaide or Perth office. This position offers the flexibility to work across a 7-day roster cycle as well as work-from-home options after passing probation.

Your primary responsibility would be to provide a full travel experience service that goes beyond our guests’ expectations.

As a Travel Sales Consultant, you are the start of our guests’ journey of a lifetime.


KEY RESPONSIBILITIES:

·         Initially, your time will be spent getting to know our team, learning about our amazing products, using our booking systems, and buddying up with one of our talented Travel Sales Consultants.

·         You will offer exceptional customer service to assist our guests with their holiday of a lifetime through our various communication platforms including over the phone, via email or on webchat.

·         Using your creativity and passion for the tourism industry, you will provide our guests with a suite of information relating to our products and offer personalised solutions and package options depending on our guests needs.

·         You will be an expert in your field and a product ambassador, all while working towards and achieving your individual plus team KPI's.


WHAT WE OFFER:

·         A full two-week on-boarding training program

·         Flexibility to work across a 7-day roster cycle

·         Work-from-home options after passing probation

·         Competitive salary and lucrative incentive program

·         Discounts on Journey Beyond travel and experiences

·         Study Assistance policy

·         Employee Referral policy

·         Purchased Leave policy

·         Parental Leave program

·         Private Health discounts

·         Employee Assistance Program

·         Discounts on Journey Beyond merchandise


HOW TO APPLY:

To register your interest in joining our next intake as a Travel Sales Consultant at Journey Beyond, please attach your resume and a cover letter to share with us why you want to join the team!