As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Customer Workflow & Industry Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:  

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?  

About the role: 

As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with banking and finance clients and internal teams to deliver innovative, new SaaS based solutions that meet their needs.within the Treasury, Accounting and Risk domain.

What you will be doing: 

• Researching client needs, analysing trends, recommending best practices, mapping the requirements to the system, and creating detailed specifications documents.

• Configuring treasury system based on the specifications.

• Devising procedures to achieve greater efficiencies, solving complex problems and recommending solutions.  

• Conducting a variety of tests such as system, integration, readiness, and acceptance tests. Conducting tests using client data to be certain client needs will be met.

• Influencing clients, business partners and service providers regarding priorities & system capabilities including training internal and external users.

What you will need:   

• Advanced knowledge of Treasury operations (Front, Middle and Back office) including Accounting/Hedge/GL knowledge. Excellent knowledge of Treasury Financial Instruments and its functions (Foreign Exchange, Securities, Mutual Funds, Repos and Derivatives) including pricing and valuations.

• Understanding of Hosted & SaaS implementation environments

• Experience in using SQL DB/Oracle DB and knowledge of web interfaces.

• Background in Consulting, Project / end-to-end systems implementation as a Functional / technical Consultant.

• Hands on using and configuring systems.

• Good presentation and communication skills

• Understanding of the database structure by utilizing report writing tools

• Experience in using SQL DB/Oracle DB and knowledge of web interfaces.

• Previous experience with Quantum Software or a similar Treasury/Risk management software product

• A bachelors degree in business or finance or equivalent experience

 What we offer you: 

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Professional and personal development opportunities

• Competitive salary and benefits including medical and personal insurances and employee share scheme

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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We’re looking for a Strategic Product Consultant to support the specialisation of our Financial Management product category. In this role, you’ll leverage your consultative mindset, knowledge of the construction industry and Procore’s software platform to provide our customers with best practices for adopting and utilising the Procore platform. You’ll partner with Implementation and Customer Success Managers to supplement customer training with industry technical knowledge of cloud-based software and Procore platform expertise. In addition, you will also collaborate with industry stakeholders to identify issues and industry needs while working with the Product and Marketing departments to innovate upon our software offering, improve customer utilisation, and communicate enhancements to the industry. Successful candidates are curious and passionate technology enthusiasts and promoters of modernising the construction industry through technological advancement.

This position reports to the Senior Manager, Strategic Product Consultants, APAC and is based in our Sydney office or works remotely from an Australian location. This is not an independent contractor position. We’re looking for someone to join us immediately.

What you’ll do:

• Work with Implementation Managers to develop customers into Procore experts and evangelists through training and consultation.
• Conduct group training webinars and in-person sessions to educate customers on Procore tools.
• Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organisation.
• Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements.
• Provide the highest level of service and education to Procore’s customers through clear and effective communication.
• Foster a positive team culture by onboarding, training, and mentoring team members.
• Collaborate with all levels of the Procore organisation to develop best practices and drive Procore’s evolution as a market leader.
• Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements and improve customer utilisation.
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices.
• Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices.

What we’re looking for: 

• Construction industry professionals with a curious mindset who are passionate about driving industry change through technology. 
• Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and advisory role.
• Previous experience as Contracts Administrator, Project Engineer, Assistant Project Manager, Project Manager or similar with direct industry experience. 
• Experience with procurement, schedule/program, and construction financials incl. managing contracts, budget, retention, progress claims and variations. 
• Experience with take-offs, estimates/proposals, tender/bid management and tender/bid levelling, and buyout and contract negotiations.
• Experience with contracts (lump/stipulated sum, cost plus, and guaranteed maximum price - GMP, Design and Construct - D&C), variations, and invoicing with architects, engineers, head contractors, subcontractors, and/or vendors.
• Experience establishing SOPs preferred
• Training or software support preferred
• Experience using Procore preferred