Digital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Over the next five years, significant capital works are being undertaken, including hospital construction and refurbishment and the implementation of the ieMR Advanced solution across all Metro North facilities. Achieving the aims of the strategy requires a dedicated team with the capacity to work across initiatives and domains and the knowledge, determination, skills and experience to deliver quality results. Key knowledge and experience The ideal applicant will be able to demonstrate the following: Proven conceptual, analytical and problem-solving skills to respond to clients and a proven ability to work in a team environment developing effective working relationships with team members and stakeholders. Manage the delivery of medium to large scale digital and ICT project/s…

Click here to view more detail / apply for Principal Project Manager, HIMS - ieMR Project, Queensland Health

Digital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Over the next five years, significant capital works are being undertaken, including hospital construction and refurbishment and the implementation of the ieMR Advanced solution across all Metro North facilities. Achieving the aims of the strategy requires a dedicated team with the capacity to work across initiatives and domains and the knowledge, determination, skills and experience to deliver quality results. This exciting opportunity will undertake high-level administrative, project coordination, research, analysis and reporting activities to support the Program Director and the programs objectives and deliverables.  Key knowledge and experience The ideal applicant will be able to demonstrate the following: High level organisation skills with the ability to work as part of a team and autonomously,…

Click here to view more detail / apply for Project Coordinator - ieMR Project, Queensland Health

About the role The purpose of this role is to provide advanced clinical expertise and care relevant to rheumatology. About you You will be assessed on your ability to demonstrate the following values within the context of the “Key Accountabilities”. The ideal applicant will be able to demonstrate the following: Respect – demonstrates interpersonal savvy, builds culturally responsible rapport and constructive relationships while acting with diplomacy and tact and communicates effectively to encourage open expression of ideas and interest, and manages conflict in line with target group needs and principles of natural justice. Teamwork – collaborates effectively to gain trust, foster team interaction, maximise support and acknowledge the contribution of others, considers strategies to support career progression within a culture of development where differences are valued and supported. Compassion – identifies opportunities to build capacity to address consumer expectations, undertakes self- reflection, considers ambiguity and modifies behaviour to proactively and constructively address risk, crises and…

Click here to view more detail / apply for Clinical Nurse Consultant Rheumatology, Queensland Health

About the Role:A place of opportunity! We are looking for a Social Worker – Senior (Mortality Support Officer) who is flexible in their thinking and courageous in their actions.  As the Social Worker – Senior (Mortality Support Officer) you will deliver senior mortality support services within the Clinical Governance Unit, including: Delivering high quality evidenced based Social Work clinical services to patients/consumers within a highly functioning interprofessional team. Contributing to the advancement of quality mortality support services and optimal patient care, through provision of service development, quality improvement, and clinical education. Monitoring and reporting on work practices and outcomes, including initiating, planning and evaluating relevant quality and research initiatives. About You:We are looking for people from all backgrounds to ensure our hospital reflects the diversity of our community. You bring your best to work to provide an exceptional healthcare experience for patients and the Logan community. You work collaboratively with others, showing kindness and respect.…

Click here to view more detail / apply for Social Worker - Senior (Mortality Support Officer), Queensland Health

About the role The purpose of the role is to provide administrative coordination and mid-level leadership for the HBI Breast Reconstruction Program. This will facilitate the provision of quality clinical trial services for investigator initiated and industry sponsored clinical trials, preparation of collaborative research grants and reporting to satisfy governance requirements in a healthcare setting. About you Our ideal candidate will be someone who can demonstrate the following: Respect – demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times Teamwork – collaborates effectively, develops talent and values differences Compassion – demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience High Performance – cultivates innovation, is action oriented, drives results and supports Metro North's vision and purpose to exceed expectations of our patients and stakeholders Integrity – demonstrates sound decision quality, ensures…

Click here to view more detail / apply for Research Manager, Queensland Health

There’s no pledge more important than the one we make to look after our environment, and we’re committed to helping you do exactly that. Join us as we strive to ensure a sustainable future for our communities and the world we live in.  Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it. GHD’s Sustainability team has a strong and increasing workload and we are looking for a talented Consultant with an interest in Carbon Auditing to work alongside leaders in the field. Our current project portfolio includes undertaking carbon audits for the Clean Energy Regulator and for a range of clients across government, industry and the private sector in Australia and internationally in collaboration with GHD colleagues across Australia. Your key roles and responsibilities will involve: Completing technical project work, desk based and field work in carbon…

Click here to view more detail / apply for Sustainability Consultant | Carbon Auditor

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.?Support major mental health reform in Victoria to ensure that everyone is supported  Work within a multidisciplinary team!NFP Values based company + Salary Packaging up to $15,899 + 17.5% Leave loadingAbout the opportunityWorking together in Working together, Wellways, Barwon Health, Watharoung Aboriginal Cooperative Ltd and ERMHA365 will provide a range of support and therapies specific to what the community needs, whenever and wherever they are needed.The Mental Health and Alcohol and Other Drug Support Worker will work alongside consumers to provide intensive support to enable consumers, and families and carers to address their psychosocial, emotional and alcohol and other drug needs.…

Click here to view more detail / apply for Mental Health & AOD Support Worker

Job Overview Work type: Full Time Location: Brisbane Job type: Health, Safety & Environment Applications close: 01 Apr 2024 E. Australia Standard Time Alliance Health & Safety Advisor What makes Sunwater an exceptional workplace? We are dedicated to providing our employees with a dynamic and secure work atmosphere, accompanied by an array of attractive benefits including: Base salary starting from $136,340 12.75% superannuation Access to Banked Time and TOIL 17.5% leave loading Hybrid work environment with a genuine emphasis on work/life balance Access to Sunwater's MyBenefits hosted by Reward Gateway The role The primary function of the Alliance Health & Safety Advisor is to Provide contemporary professional support to the Sunwater and Alliance project team in relation to the management of health and safety risk and ensure fit for purpose systems are in place and embedded to provide optimal health and safety outcomes. This role plays an integral part of driving and delivering a safe…

Click here to view more detail / apply for Alliance Health & Safety Advisor

About us:Chandler Macleod is one of Australia's leading providers of integrated HR services, products and technologies. The business has a long standing and well-established Australian footprint, and is a member of Recruit Holdings, the 4th largest staffing company in the world.We are coming into our new financial year and off the back of over-performance, we are looking to add to the team in the office support, engineering and accounting & finance disciplines. Recruitment Consultants at Chandler are responsible for overseeing existing client accounts, identifying and developing new client relationships and managing end-to-end recruitment within your given area of specialisation. Core responsibilities: Market mapping, lead generation and sales activitiesProvision of best practice recruitment solutions to new and existing clientsOngoing management of candidate attraction and sourcing activitiesMaintenance and enhancement of relationships with key internal and external stakeholders To be successful, you will need: A proactive, professional and consultative approach to workExcellent rapport building and networking skillsEnergy and passion to achieve…

Click here to view more detail / apply for Recruitment Consultant

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.  This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About the Role The Clinical Nurse (CN) role provides advanced clinical and problem-solving skills, expert planning, and coordination skills in the clinical management of general surgical patients with complex care needs, ensuring quality standards are met. Reports operationally and professionally to the ­­­­­­­ Nurse Unit Manager of Ward 4D and has no direct supervisory responsibilities of Delegates to and supervises Registered Nurses (RN's), Enrolled Nurses Advanced Skills (ENAS's), Undergraduate Students in Nursing (USIN), Enrolled Nurses…

Click here to view more detail / apply for Clinical Nurse, Queensland Health

Digital Metro North (DMN) works collaboratively with Metro North Health (MNH) clinical leads and end users to deliver the digital transformation strategy for Metro North Health. It will ultimately create an integrated digital hospital and healthcare environment across Metro North.  In meeting this strategy significant capital works are being undertaken over the next five years that includes hospital construction/refurbishment and the implementation of ieMR Advanced solution across Metro North. Delivering this will require a dedicated team, with the capacity to work across initiatives and domains, with the knowledge, determination, skills and experience to deliver. About the role In this role you will provide customer focused, high level specialist technical expertise in the maintenance and support of clinical systems, including clinical imaging systems and the Metro North vendor neutral archiving platform, ensuring that Digital Metro North services meet the needs of Metro North Health (MNH). Together with the requirements of the role description, our ideal candidate…

Click here to view more detail / apply for Applications Specialist - Clinical Systems, Queensland Health

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is `great care every day'. About your opportunity Radiographer Sonographer Advanced Medical Imaging are currently seeking applications for HP5 Advanced Sonographer position within the medical imaging department, Townsville University Hospital (Level 6 tertiary referral hospital with 755 beds). We are looking for an experienced Sonographer to deliver specialist-level clinical ultrasound, high level communication skills that can provide professional leadership within a vibrant, supportive, multi-disciplinary team environment. You will be a part of a busy and thriving team of sonographers closely supported by both radiology consultants and registrars, as well as the nursing and clinical assistants, as a part of our daily operations. The ultrasound department consists of 5 general rooms, a vascular room as well as outreach services to Ingham & Palm Island. The varied workload includes general, obstetrics, gynaecology, paediatric including neonatal ICU and emergency ultrasound, operating 7days/week, providing…

Click here to view more detail / apply for Radiographer Sonographer Advanced, Queensland Health

Digital Metro North (DMN) works collaboratively with clinical leads and end users across Metro North Health to deliver the Digital Metro North Strategy 2018-32. The strategy aims to ultimately deliver an integrated digital hospital and healthcare environment across Metro North by 2032. Over the next five years, significant capital works are being undertaken, including hospital construction and refurbishment and the implementation of the ieMR Advanced solution across all Metro North facilities. Achieving the aims of the strategy requires a dedicated team with the capacity to work across initiatives and domains and the knowledge, determination, skills and experience to deliver quality results. Key knowledge and experience The ideal applicant will be able to demonstrate the following: Provide specialist paediatric nursing and advanced health care knowledge, skills and ability specific to nursing informatics and digital workflows. Demonstrate advanced clinical skills and problem-solving relevant to paediatric workflows within the ieMR Care Delivery Stream to facilitate the successful implementation of…

Click here to view more detail / apply for Clinical Midwife/Nurse, Neonatal or Paediatrics - ieMR Project, Queensland Health

Please note: this position involves regular exposure to the bodies and explicit material of deceased persons of all ages, often in states of disfigurement, decomposition and/or disruption. The successful candidate will provide comprehensive clinical advice and support to Coroners, Forensic Pathologists, Government Medical Officers, Queensland Police Officers, and Department of Justice personnel regarding the effects of the Coronial process on families of deceased individuals, encompassing grief, loss, and bereavement in all aspects. Key competencies (role specific criteria) You will be assessed on your ability to demonstrate the following: High level of clinical knowledge and expertise in the areas of contemporary grief, loss and bereavement, trauma and crisis intervention. Proven ability to manage, prioritise and triage a complex caseload with minimal direct supervision Proven high-level skills in the provision of crisis intervention support. Proven leadership and training abilities in relevant clinical theory and practice to support colleagues and other relevant professionals. Ability to communicate and liaise…

Click here to view more detail / apply for Coronial Counsellor, Queensland Health

The OpportunityAt Blackwoods, we pride ourselves on a safety-first culture across all levels of the business. As a Health, Safety and Wellbeing Business Partner, you will bring a hands-on approach in partnering with the senior leadership and operational teams across Queensland. Supporting the overall health, safetysafety, and wellbeing strategy, you will be responsible for coaching and guiding leaders in identifying opportunities and implementing solutions with the overall goal of a healthier and safer workplace for all.This is a permanent, full-time opportunity and will be based onsite at Blackwoods Carole Park or Mackay distribution centres. As you will be supporting a statewide portfolio there will be the requirement to travel as part of the role.Some of tasks:-         Partner with leaders at all levels to execute the strategy with the objective of a healthier, safer workplace.-         Conduct incident investigations as required, and action associated corrective actions.-         Utilise strong facilitation, coaching, and influencing to achieve health and safety management outcomes.-         Undertake internal…

Click here to view more detail / apply for Health, Safety and Wellbeing Business Partner - QLD

Participate in continuous shift scientific rostering at the TPCH laboratory, performing simple to complex investigations across Haematology/Transfusion, Chemical Pathology and Microbiology and perform preanalytical services in Central Specimen Reception where required. Work cooperatively and communicate effectively within the team and with clients, both internal and external to the laboratory. Key competencies (role specific criteria) You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under ‘Your key responsibilities', the ideal applicant will be someone who can demonstrate the following: Demonstrated knowledge and skills necessary to perform simple to complex investigations, in all disciplines for which the TPCH Laboratory is responsible including Chemical Pathology, Haematology/Transfusion and Microbiology. Ability to efficiently prioritize specimens, perform tests accurately and efficiently without direct supervision and work independently towards the logical solution of scientific and technical problems. Demonstrated ability to work effectively as a member of a…

Click here to view more detail / apply for Scientist, Queensland Health

The role  At the Centre for Leadership Excellence we are revolutionising the way we develop and deliver educational programs to deliver impactful learning experiences to Queensland Health employees. We are committed to fostering creativity, collaboration, and excellence in education through cutting-edge instructional design methodologies and technology integration. We are seeking an experienced and creative Senior Project Officer (Instructional Design) with experience in Learning and Development to create contemporary online learning experiences and educational programs.  Reporting to the Manager, you will work collaboratively with internal and external stakeholders to provide learning and development advice to establish an online learning presence.   The successful personFor success in this position, you will have thorough knowledge of adult learning theories, instructional design methodologies, and have experience successfully transitioning facilitated training to interactive online learning experiences.  You will have a proven track record of developing, implementing and evaluating, successful learning solutions in a variety of formats, including e-learning, video, and…

Click here to view more detail / apply for Senior Project Officer (Instructional Design), Queensland Health

About the role The purpose of this role is to provide expert clinical knowledge and clinical care for consumers/persons with a variety of conditions and support the general function of unit through role modelling and application of the principles of contemporary evidence based consumer/person focused care, education, leadership and portfolio management. In addition, this role will provide support and direction to the Registered Nurse and other non-registered nursing personnel in more complex situations. About you Our ideal candidate will be someone who can demonstrate the following: Respect – demonstrates interpersonal savvy, builds culturally responsible rapport and constructive relationships while acting with diplomacy and tact and communicates effectively to encourage open expression of ideas and interest, and manages conflict in line with target group needs and principles of natural justice. Teamwork – collaborates effectively to gain trust, foster team interaction, maximise support and acknowledge the contribution of others, considers strategies to support career progression within a…

Click here to view more detail / apply for Clinical Nurse - Medical Imaging Department , Queensland Health

ABOUT THIS JOB

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Managing Consultant, Advisors – Strategy & Transformation

Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness


Team Collaboration & Culture

- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants


Qualifications

Basic qualifications

- Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
- Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
- Experience managing key client relationships
- Knowledge of business KPIs, financials, and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Logical, structured thinking, and affinity for numerical analysis
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs


Preferred Qualifications

- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise
- MBA or master’s degree with relevant specialization (not required)


Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

ABOUT THIS JOB

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Managing Consultant, Advisors – Performance Analytics

Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

Client Impact

- Lead client engagements across a range of industries and problem statements
- Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness


Team Collaboration & Culture

- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants


Qualifications

Basic qualifications

- Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
- Experience coaching and managing teams across multiple projects
- Experience managing key client relationships
- Knowledge of business KPIs, financials and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
- Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS), building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI)
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs


Preferred Qualifications

Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark
Experience generating new knowledge or creating innovative solutions for a firm
Relevant industry expertise
Master’s degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required)


Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Travel Consultant-Japan Specialist

English - Native level
Some Sales experience is plus
Knowledge of traveling in Japan
Hybrid Working environment

The client strives to deliver a Quality and Friendly service with Integrity, Determination and Passion using our collective Knowledge. You'll provide exceptional customer service to every client whether they decide to travel with us or not, working quickly and responsively from the initial enquiry, the booking stage and through to the return from their trip. You'll work with both direct clients and trade partners delivering our trademark friendly service using exceptional communication skills over the phone, by email, in person and via video, flexing your style to suit the individual. Being highly organised, you'll ensure all enquiries and client questions are responded to quickly, and make sure any information or documents a client might need at any stage of their interaction with us are received in a timely manner to a high standard.
Job Purpose
As a Travel Consultant, you will be responsible for converting as many suitable enquiries to bookings as possible, creating fantastic trips and offering customer service that exceeds client expectations to ultimately maximise repeat business and personal recommendations.
The Role
As the first port of call for our leads, you'll ensure a winning first impression. You'll provide exceptional customer service to every client whether they decide to travel with us or not, working quickly and responsively from the initial enquiry, the booking stage and through to the return from their trip. You'll work with both direct clients and trade partners delivering our trademark friendly service using exceptional communication skills over the phone, by email, in person and via video, flexing your style to suit the individual. Being highly organised, you'll ensure all enquiries and client questions are responded to quickly, and make sure any information or documents a client might need at any stage of their interaction with us are received in a timely manner to a high standard. Your capacity to manage competing tasks and ability to prioritise effectively will be crucial in this role. While the reservations process will mostly be handled by our Booking Delivery Team, you will be accountable for the overall client experience and satisfaction. While you'll initially specialise in Japan, you'll have the opportunity to expand your repertoire to other destinations in Asia.
What you will be doing

Consult with clients by telephone, on video call, via email and in person at our offices or travel industry events to identify their individual holiday requirements.
Create high-quality tailor-made itineraries for direct and trade clients based on their requirements.
Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry.
Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip.
Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients.
Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving.
Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team.
Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager. Outputs & Deliverables
Creation and delivery of inspiring, high quality proposals and confirmation documents.
Consistent achievement of individual monthly sales targets (booking number and profit).

Conditions

This is an office-based role, and it is expected that most of your initial induction and onboarding will take place in the office.
In line with our flexible working policy, we're happy to consider applications for hybrid or remote working, subject to demonstrating task competency.
Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate.
Candidates will need to have the unrestricted right to work permanently in the relevant branch country. For this position, we are unfortunately unable to sponsor visas.
There will be opportunities to visit Japan for familiarisation purposes, along with a staff discount on holidays to any of our destination countries. Beneficial skills and experience
Experience of working in the travel industry.
Experience of travel to any of our other destinations (Indochina, South Korea, Malaysia, Borneo and Thailand currently).

Beneficial skills and experience but not mandatory

Experience of working in the travel industry.
Experience of travel to any of our other destinations (Japan, Indochina, South Korea, Malaysia, Borneo and Thailand).


At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email [email protected] or visit hoban.com.au/adjustments . Please click here to apply.

This is a role at VML Agency which is part of the WPP network.

No experience required

Job Type: Full-time

Location: Office location will be determined dependant on the right applicant, as we have offices based in Sydney, Melbourne, Perth, and Brisbane

We are looking for an experienced consultant to join our team on a full-time basis within one of our agencies.

Your responsibilities:

• Build a trusting relationship with the clients you work with, and with the rest of your team
• Manage client expectations – keep them in the loop in terms of work in progress, recognise issues early, and pre-empt them.
• Understand your client’s business - their organisational structure, culture, and politics.
• Contribute to the development of business and marketing plans by understanding the market and consumers.
• Understand trends and influences within the client’s market including competitor activity
• Lead a mixed discipline agency team in delivering high-quality creative solutions.

You’ll need relevant qualifications plus a proven track record of managing client relationships at the most senior level. The ideal candidate has a strong strategic point of view and has a passion for outstanding creative work. A great team leader and mentor, you have a meticulous eye for detail and an ability to always be ahead of the game.

We’re looking for someone who relates well to a variety of people, builds productive relationships, inspires, encourages, and facilitates co-operation. Plus you’ll manage team resources to maximise productivity and contribution.

Who we are looking for?

• Have between 2 – 8 years’ experience that includes project management, leading people, and handling clients.
• Have experience in taking briefs, writing proposals, and writing story led research reports.
• Have experience of working across markets and disciplines.
• Have good commercial skills, always curious to learn and find new things out about the market, clients, and the way insights can be delivered and actioned.
• Bright, eager, optimistic, clear attention to detail, solutions-focused, problem solver.

You’ll need to be someone who:

• Demonstrates strong leadership and client engagement skills for both large, strategic and smaller, tactical research programs.
• Helps to nurture and grow client relationships, ensuring a deep understanding of the client’s business.
• Manages and coaches junior team members.
• Has the ability to get under the skin of clients’ business issues, diagnose business questions, co-create briefs with clients.
• Is willing to go beyond the data to deliver strong insight-led narratives, through workshops and presentations.
• Can Support proposals and pitches, and work with key leads across our expert areas to ensure the best thinking is leveraged to respond to clients’ business questions.

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Working rights required for this role

Please apply using the link below. Only successful applicants will be contacted for an interview.

Employment TypePermanentClosing Date14 Apr 2024 11:59pmJob TitleCustomer Service & Sales Consultant QLD - Northern RegionalJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.Every day is different.A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. …

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Employment TypePermanentClosing Date14 Apr 2024 11:59pmJob TitleCustomer Service & Sales Consultant QLD - North BrisbaneJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.Every day is different.A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. …

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Health, Safety & Wellbeing Regional Partner (Central) Position Profile Apply now Job no: 498926 Work type: Permanent Location: Mt Crosby Categories: HR, Safety About Seqwater Seqwater is the Queensland Government Bulk Water Supply Authority, responsible for delivering safe, secure and cost-effective bulk water supply for over 3 million people across Southeast Queensland. Seqwater is one of the largest water businesses with the most geographically spread and diverse asset base of any capital city water authority. Our operations extend from the New South Wales border to the base of the Toowoomba ranges. We commit to delivering a high standard of customer service aligned to our strategic vision. We value working collaboratively with our internal & external customers to improve service delivery.  About Your Opportunity Reporting to our Principal – Health, Safety and Wellbeing (HSW), you will be responsible for partnering with key stakeholders, leaders, and their teams across Seqwater, to develop a consistent and positive organisational…

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