Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! 

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We're on a mission to redefine the customer experience, and we need a passionate Service Desk Technician to join us at a Client Site based in south-east Melbourne. We are open to discussing both fixed-term and ongoing opportunities to suit your preference.

As a Service Desk Technician you will be responsible for providing first-level support, troubleshooting, and resolving technical issues related to hardware, software, and network systems.

What you'll do:

• Provide first-line support for service desk requests (including classroom, staff, students, and parents).
• Support hardware (desktops, servers, printers, mobile devices) and enterprise networking solutions.
• Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
• Refine, update and improve the processes in line with customers changing needs.
• Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.

What you'll bring:

• Minimum 1 year of IT support experience (with a strong skill set).
• Relevant certifications ideal (Diploma or higher in IT, Systems, or Networking).
• Proficiency in Microsoft technologies (Windows, Office 365, Intune, Azure) and networking basics.
• High attention to detail and willingness to learn new things.
• A positive and collaborative can-do attitude.

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

Why You'll Love Working Here: 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: 

• Hybrid working (for majority of our roles) with team anchor days to support collaboration. 

• Extensive training and development opportunities that enable continual growth as part of your career planning. 

• Extensive discounts and benefits to maximise your money. 

• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. 

• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

Assistant Manager – Front Office

Reporting to the Resort’s Rooms Division Manager, the Assistant Manager – Front Office role acts as the Duty Manager and Resort’s representative in the absence of the senior leadership team and General Manager. 

WHAT YOU WILL BE DOING:

• Support the Rooms Division Manager in providing overall management to the Front Office and Reservations departments. 
• Co-ordinate and assist with check-ins, check-outs, luggage delivery and creating reservations in line with Accor’s standards.
• Lead by example when attending to guest requests.
• Be proactive and resourceful.
• Have the necessary skills and training to actively resolve complaints and challenges presented by guests.
• Assist the Rooms Division Manager in creating and implementing department training plans to drive performance and engagement within the front office team.
• Assist with the preparation of rosters and timesheets in line with the Award requirements.
• Be a support to all areas of the Resort, helping and guidance in peak times to eliminate potential issues

We are looking for a talented and self-motivated Frontend Developer to join our games team. You have a thirst for knowledge and a passion for technologies. You have a great understanding of frontend technologies, and the challenges browsers, devices and layouts bring.  You will join an extremely talented team using both frontend and backend technologies. Flexible work arrangements are offered.

Key responsibilities include:

• Develop and maintain responsive and user-friendly web applications for our games portfolio
• Collaborate with designers and backend developers to implement intuitive user interfaces
• Write clean, efficient, and well-documented code using HTML5, CSS3, and JavaScript
• Optimise web applications for maximum speed and scalability across various devices and browsers
• Implement and maintain version control using Git
• Participate in code reviews and contribute to improving development practices
• Stay up-to-date with emerging frontend technologies and industry trends
• Troubleshoot and debug issues in existing applications
• Ensure cross-browser compatibility and responsive design principles are adhered to
• Contribute to the development of reusable code and libraries for future use
• Work closely with the QA team to identify and resolve frontend-related issues
• Assist in estimating time and resources required for frontend development tasks
• Participate in agile development processes, including daily stand-ups and sprint planning

You will be an integral part of our dynamic games team, contributing to the creation of engaging and innovative web-based gaming experiences.

As Assistant Front Office Manager, you’ll play a pivotal role in leading our Front Office team to success. Reporting to the Rooms Division Manager your days will be dynamic—think managing day-to-day operations, inspiring your team, and ensuring that every guest feels welcome and valued. You'll work closely with a passionate team to uphold our brand standards and maximize both guest satisfaction and profitability.

What You’ll Be Doing:

• Supervising and supporting guest arrivals, departures, and overall experience.
• Working with the Rooms Division Manager on leading meetings and fostering a culture of collaboration and excellence.
• Managing room allocations, ensuring smooth check-in/check-out processes.
• Liaising with departments to ensure seamless operations.
• Coaching, mentoring, and inspiring the Front Office team to excel in their roles.
• Driving financial performance by managing budgets, rostering, and forecasting.

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming environments and memorable moments for both guests and team members
• Drive guest service initiatives within a diverse Front Office Team
• Empower the team to consistently exceed guest expectations
• Coach and mentor Guest Service Agents and Assistant Managers in their career development
• Collaborate closely with Maintenance, Housekeeping, and Bankstown Sports Club teams on various projects and activities
• Be mentored by an experienced General Manager