At CoinJar, we have provided cryptocurrency services to Australians for over a decade. Our operations ensure that all interactions, including the handling of personally identifiable data, fund transfers, and account usage, comply with regulatory requirements. Adhering to anti-money laundering (AML) legislation by conducting efficient customer onboarding and ongoing monitoring is an integral part of our business.

As Financial Crime Operations Officer, you will manage customer onboarding, address financial crime escalations, conduct ongoing monitoring and enhanced customer due diligence (ECDD), and take proactive measures to prevent fraud and safeguard CoinJar's customers.

This is a part-time position (Mondays & Tuesdays), offering a hybrid work arrangement between our Melbourne CBD office and your home.

Responsibilities

• Review and conduct KYC and ECDD for individuals, companies, trusts, and SMSFs.
• Review and action watchlist alerts as and when required.
• Review and action alerts to detect and prevent suspicious activities in accordance with the AML legislation.
• Assist with lodging suspicious matter reports to AUSTRAC.
• Action Financial Crime related escalations from CoinJar Support and the wider CoinJar team.
• Assist the Senior Manager of Financial Crime Operations as necessary.

• An understanding of KYC and ECDD processes

• Strong analytical mindset
• A proactive approach to identifying and resolving issues
• Excellent written communication and interpersonal skills
• Attention to detail
• Ability to work in a team environment

• Flexible working conditions (hybrid, work from home)
• Training & development

• Build your career with an Australian leader!
• Work with and learn from a talented and dedicated team!

In this dynamic role, you will find yourself working with a forward-thinking and innovative organisation. In return, the company offers excellent training and support as well as a great working environment. Due to the recent growth in the team, we have excellent opportunities in our team for driven and proven individuals to join us as Credit Controllers. This role will be based full-time in our office in Lidcombe on a for fixed term Duration.

The main duties for this role include, but will not be limited to:

• Liaising with customers daily regarding their accounts
• Managing a debtors ledger of 2,000+ customers
• Reviewing collection activities and the status of outstanding accounts with your manager weekly
• Handling arrangements/activities of collection agents on delinquent
• Preparing documents for bad debt write-offs and lodge claims/proof of debts against liquidators/receivers

About you:

• You will be able to work full-time from our office in Lidcombe
• Have highly developed customer service skills
• Possess the ability to achieve excellent results with minimum supervision
• You will be able to multi-task in a fast-paced environment
• Display exceptional written and verbal communication skills
• Strong sense of self-motivation, ability to work in a team and autonomously
• Be tech savvy - have experience using systems

We offer:

• Full training and ongoing support
• Commitment to providing the highest levels of safety, technical and leadership training
• Reward and Recognition Programs
• Refer a friend and we'll pay $2,000 for successful referrals
• Employee Assistance Program for you and your family
• A professional working environment and opportunities for growth
• Convenient office location 

About Us:

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries – and offer a wide range of learning and development programs for colleagues to enhance their skills.

If you are looking for an exciting role with the opportunity to advance your career and have strong analytic skills coupled with the ability to communicate with a broad range of customers across a range of commercially sensitive issues relating to outstanding debt then this is the role for you! APPLY NOW!

• New role - join a highly collegiate and engaged team
• Leading industry fund recognised in Linkedin Best Places to Work
• Hybrid working environment - outcome focused

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Reporting in to the GM, Investment Risk, the role is focused on the comprehensive management and oversight of risks throughout Rest's financial governance process, ensuring consistency with the organisation's defined risk management strategy and appetite.

The position involves the development, implementation, and supervision of regulatory requirements including:

• SPS 515: Strategic Planning and Member Outcomes
• CPS 190: Recovery and Exit Planning
• CPS 900: Resolution Planning

Additionally, the role entails developing, implementing and overseeing compliance of a Scenario Framework including the development of scenarios to manage strategic and external risks across Rest.

As Head of Financial Risk, the primary purpose is to manage and oversee risk across Rest's entire financial governance process, ensuring alignment with the company's overall risk management strategy and appetite. This includes leading the regulatory change program for SPS 515, CPS 190 and CPS 900.The position requires a strong partnership with the Finance Business Unit, including Investment Operations.

Key responsibilities are:

1. Evaluate and strengthen the oversight of policies, frameworks, and systems designed to mitigate financial risks.
2. Challenge and improve controls and processes for financial, management, taxation, reserving, regulatory reporting, capital management and actuarial management, as well as investment operations.
3. Challenge the oversight of financial and investment operational service providers and managing associated risks.
4. Lead Rest’s regulatory change program for SPS 515, CPS 190 and CPS 900 which includes developing necessary documentation, implementing these standards, operationalising policies/ processes, and managing the associated changes.
5. Collaborate with senior stakeholders such as the Chief Financial Officer, Chief Strategy and Corporate Affairs Officer, and the Chief Risk Officer to navigate and implement regulatory changes pertaining to SPS 515, CPS 190, and CPS 900.
6. Oversee the effective ongoing compliance of SPS 515, CPS 190 and CPS 900.
7. Develop and implement a Scenario Framework to address strategic and external risks, particularly within business planning as per SPS 515.
8. Oversee compliance with the Scenario Framework once implemented.
9. Oversee the adherence to regulatory requirements and legislation specific to finance as enforced by governing bodies such as APRA and ASIC, in accordance with standards and guidelines including SPS 515, CPS 230, SPS114, CPS 190, CPS 900, and RG97.

Overall, this role focuses on challenging Rest's end-to-end financial and investment operational processes by enforcing effective risk management and ensuring compliance.