The Claims Consultant is responsible for the proactive management of a portfolio of life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.  

This may include but is not limited to;

• Adhering to external regulations (e.g. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines.
• Ensuring all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work.
• Contributing to department and company projects as required.
• Gathering and interpreting relevant information to form an appropriate claims strategy.
• Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner in accordance with policy terms and conditions.
• Working collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other internal stakeholders.
• Arranging and participating in case conferences and peer case discussions, including preparation of documentation, record keeping and completion of agreed actions.
• Providing exceptional customer service, including proactively managing communication with customers and clients relating to the management of the claim and initiating support options, where appropriate.
• Customer and partner stakeholder management (e.g. advisers, trustees, fund administrators) whilst monitoring service delivery and quality.

The BlueRock Digital team is looking for an enthusiastic and driven graduate who will work with clients to support the development of their operational/growth strategy with a particular focus on business systems implementation and integration. This role will supply you with the training and guidance to build expertise at a systems and process level, with a strong focus on the design, implementation, integration, and optimization of systems. The ideal candidate will bring a blend of foundational skills from university and the ambition to drive innovative solutions and enhance operational efficiency for clients

What you will be doing:

• Deploy and configure business systems to meet client needs.
• Perform systems process mapping and conduct needs analysis sessions with clients.
• Ensure seamless integration with existing infrastructure and processes to align with client needs.
• Customize system settings and options to optimize performance and functionality.
• Ensure system settings comply with industry standards and best practices.
• Perform thorough testing and validation of system implementations.

About BlueRock Digital

BlueRock Digital is a consultancy that specialises in intelligent digital strategy, custom development, and systems consulting and implementation. We work holistically with our clients to harness the power of digital to drive meaningful growth and efficiencies for their businesses, leaning on the skills and experience of the broader BlueRock community to add value and expertise.

We’re a rapidly growing team on the lookout for Melbourne’s best consultants to join us through this exciting period of growth. In fact, our mission is to build a highly integrated community of exceptional minds who can work together to challenge industry norms.

• A recent third level qualification in a tech focused discipline
• Base level understanding of system architecture and design principles.
• Exposure to database management and data integration techniques would be a bonus but not essential.
• Willingness to learn and enthusiasm about digital trends

Our people love to work for us, here’s why!

• Certified Great Place to Work 2024, 2023 and 2022 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events, flexible working options, and amazing offices in the CBD
• Mentoring and coaching opportunities
• Learning and development including internal and external training programs to sharpen your career skills
• An inclusive and diverse workplace culture centred on health, wellbeing, and enjoying life

How to apply

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to Lee, our Talent Acquisition Specialist - [email protected]

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender, and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

Join Journey To Prosperity, a dynamic leader in the Education Management industry, as an Independent Educational Consultant!

We are on a mission to empower students and families by providing expert guidance on educational pathways that lead to success. In this engaging role, you will leverage your passion for education and innovative strategies to help clients navigate the complexities of academic choices, from personalised tutoring solutions to college admissions.

Your expertise will be invaluable as you develop tailored plans that align with each student’s unique strengths and aspirations. You will become a trusted advisor, building lasting relationships with families and students while making a meaningful impact on their educational journeys.

As part of a collaborative team, you will have the freedom to create your schedule, work from anywhere, and manage a diverse portfolio of clients. If you thrive in a flexible, results-oriented environment and are eager to make a difference in the lives of students, we want to hear from you!

Responsibilities

• Provide expert consultation to students and families on educational opportunities and pathways.
• Develop personalised educational plans tailored to the individual needs of clients.
• Support students in college selection, application, and admission processes.
• Conduct workshops and seminars to educate families about various educational options.
• Maintain up-to-date knowledge on educational trends, policies, and resources relevant to clients.
• Establish and foster strong relationships with clients, ensuring a high level of satisfaction and trust.
• Create and manage a calendar of consultations, follow-ups, and ongoing support for clients.

• Bachelor's degree in Education, Counseling, or a related field; Master's degree preferred.
• Proven experience in educational consulting or a related field, with a strong understanding of academic systems.
• Excellent communication and interpersonal skills to engage effectively with clients.
• Strong analytical skills to assess student needs and tailor strategies accordingly.
• Ability to work independently and manage time effectively in a flexible work environment.
• Passion for education and a commitment to helping students achieve their goals.
• Familiarity with college admissions processes and educational resources available to students.

Are you an industry professional with new employer services experience supporting the rehabilitation and return to work for clients? We are looking for Consultants (OT, Rehabilitation Counsellor, Psychologist or Vocational specialists) to join our team in Victoria on a full-time or pat-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

As a Rehabilitation Consultant you will play a vital role in the provision of workplace rehabilitation services to help build better lives through work and health. As part of the team you’ll support people to get well and working.

As a valued team member, your responsibilities will include:

• Undertaking worksite, functional, ergonomic, equipment and home assessments
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

The Professional Services Team ANZ provides support, guidance and consultancy services to our customers throughout their engagement and customer life cycle with GBG. We provide technical and functional support, consultancy and advisory services for several products and services, including identity verification, location intelligence, fraud management and project management. We work directly with our customers to ensure their requirements are met and that they can consume the GBG product(s) they've purchased within the shortest possible timeframe.

The role

Reporting to the Client Integration Manager, the role of the Integration Consultant is to support the integration, onboarding and provisioning of GBG's Identity and Compliance solutions for both new and existing customers, including data reporting and consulting services. This is a challenging and varied role, so it means the need to liaise directly with customers to clarify requirements as part of our services.

What you will do

• Configuration, implementation, and support of GBG identity customers for activities such as on-boarding and platform configuration changes for our identity product which includes identity verification and biometric solutions. Customers are for all channels which includes partners and re-sellers.
• Collaborate with presales, sales and technology teams whereas is necessary to support existing and new customers.
• Educate customers about our product and assist customer to understand how to use our products to cover their business needs, becoming a trusted advisor. At the same time, anticipate and communicate project risks (if any).
• Work with prospects and clients to help define the customer onboarding journey with minimum friction. This needs to be aligned with the configuration that are available on the platform.
• Assist customers with detailed questions about our product architecture, configuration, APIs, and data reporting.
• Run as a single point of contact for key allocated projects and manage the end-to-end implementation and consultancy of our biometric and hosted greenID Solutions.
• Develop quality work and customer documentation.
• Adopt and enforce delivery governance practices by maintaining accurate and timely project reporting and participating in periodic project reviews & audits.

What are we looking for

• Excellent client interaction skills, collaborative work style, and strong interpersonal and team skills.
• Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support Professional Services framework in delivering working product to clients.
• Ability to design and develop technical or customer reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the target audience.
• Ability to identify key issues, analyse data, and make recommendations to address problems.
• A confident worker, comfortable with working alone but also a good team player dealing with internal and external stakeholders.
• Willing to be adaptable to changing priorities, and to accommodate the need for urgency.
• Knowledge in facial biometrics technology would be a definite advantage.
• Knowledge of SOAP web services, RESTful API's, HTML/JavaScript/CSS.
• Exposure with Splunk and SOAPUI/POSTMAN
• Enthusiasm and willingness to learn the industry and technology used within identity products.
• Ability to sit comfortable with customers (different levels – from technical to senior stakeholders) to explain our product, conduct workshops and product training.
• Analytical competency advantageous and the path to growth more in the role
• Ideally will have banking/financial institution experience.
• Ideally will have identity verifications, KYC / AML process experience.
  
  

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

As a Principal Consultant, you will support the key analytical and system development activities performed by the Consulting Data and Digital Team for our clients, including:

1. Providing data strategy and design recommendations to our clients based upon data maturity diagnostics
2. Develop digital technology strategies including investment recommendations
3. Lead digital project implementation through stakeholder management and scope coordination
4. The development of key client data insight reports used to drive enhanced portfolio performance and management
5. The development of program/ portfolio management systems used to improve delivery reporting and control
6. Deploying enhanced data management frameworks with clients and managing increased levels of data competency across organisations

As a Principal Consultant, you will be expected to support our team by:

1. Support our market presence by identifying new project opportunities through networking and relationship building
2. Having the ability to lead and deliver open tender responses and have strong proposal response ability who understands what a strong proposal response looks like
3. Support on service line development by identifying new products or methodologies which can be taken to market
4. Help manage internal data warehousing platform environments and our internal data strategies
5. Help our broader team members developed through mentoring and coaching with a focus data and digital professional development

In addition to these primary activities in the role you may be asked to assist with the following activities:

1. Development of key client financial reports and scenario analytics used in Business Case Development
2. Providing hands on PMO support through the management of programs and coordinating key data entry required for delivery and financial reporting
3. Assisting with data and digital diagnostics findings reports and recommendation papers.
4. Identifying improvement or efficiency opportunities and producing coherent and persuasive cases for data and digital change.
5. Translating client data and digital strategy into clear action plans that make a tangible difference and leading performance improvement initiatives
6. Oversight and management of system deployments with vendors, including implementation planning, ensuring the production of the detailed project plan.
7. Development of small-scale applications which can deployed to clients, or for internal use.

Data and Digital Skills

• Digital and technology strategy and enhancement recommendations (Intermediate to advanced)
• Data strategy and architecture design management (Intermediate to advanced)
• Digital project implementation management (advanced)
• System integration (intermediate)
• Application development (intermediate)
• Analytical reporting skills and dashboard development (advanced)
• Scenario analytics and modelling (advanced)
• Data interrogation and cleaning (intermediate)
• Source data standardization and key mapping skills (intermediate)
• Data model development (intermediate)
• Development of key insights reports based upon analytical findings (advanced)
• Creating conceptual data maps and data schemas (intermediate)
• Understanding of using statistics to interpret data (intermediate)

System Knowledge

• Business Intelligence
  • PowerBi/ Tableau or similar (advanced)
• Programming
  • Python/ R Data (or similar) - (intermediate)
  • MS Visual Studio or similar; – (intermediate)
  • MS365 Power Platform (Apps, automate) – (intermediate)
• Database Platform Development
  • Microsoft SQL + SSMS – (intermediate)
  • Microsoft Azure Platform (Synapse, Machine Learning, Databricks) – (intermediate)

Are you a dynamic recruiter across high volume end to end Recruitment; do you have superb communication skills with the ability to manage internal Client relationships and support your hires through the full on-boarding process?

We have Permanent Full Time & Fixed term (6 month) positions available within the Brisbane (Greater Australia) team & seek Expressions Of Interest for dynamic individuals to join our highly talented and supportive team.  

About the Role

Reporting into the East Coast Talent Acquisition Lead, you will be responsible for servicing a key Client portfolio covering a range of vacancies across various positions/classifications. 

Key responsibilities include:

• Partner with key stakeholders to fill vacancies across the vast portfolio
• Conduct high volume phone screens and competency based interviews, competently making hiring decisions
• Proactively build talent communities 
• Strategically sourcing talent through various advertising and alternate platforms
• Manage candidate expectations through their onboarding process
• HR liaison to request contracts for new employees
• Monitoring applicant progress across details tracking spreadsheets

Who are we looking for?

You will be a self-starter, used to working in a fast-paced high-volume environment. The ideal candidate will have:

• 3 years experience in either an agency or internal recruitment team
• Experience recruiting in the resources or hospitality sectors (desirable)
• Exceptional communication skills, both written and verbal
• Excellent relationship and time management skills
• Ability to problem solve and make recommendations on improving processes or procedures
• Intermediate skills with the MS Office suite (Excel, Word, Outlook and PowerPoint)

Why choose Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

What are you waiting for? Submit your application today and become part of the Sodexo family!   

Kickstart 2025 with an exciting new career opportunity!

Join a dynamic, passionate and highly skilled Bendigo team. You will make a valuable contribution as a Job Placement Consultant. 

Working with a diverse client base, you will provide resume development, interview training and job seeking services to assist clients locate new employment. Your role in this multidisciplinary team, will play a critical part in achieving the best possible outcomes for people returning to work or transitioning into a new career after experiencing an injury or illness.

Using your drive and energy, you will have the confidence to utilise your initiative to solve problems and achieve outcomes. With strong verbal and written communication skills, your person centric approach will ensure effective stakeholder management, build strong relationships with key customers, and exceed client expectations.

We are seeking individuals with a professional background in Psychology or Rehabilitation Counselling interested in working in the Occupational Rehabilitation sector at Kotara NSW.

In this diverse role, you will enjoy the flexibility and autonomy to manage your own day. You will have the support of a strong, close team of driven and energetic healthcare professionals with the backing and resources of a global corporate infrastructure. Providing occupational rehabilitation services to clients with a range of conditions, both physical and psychological and supporting them to achieve return to health and return to work outcomes.

Your duties will include:

• Case management (caseloads are manageable, and our consultants have the support of Rehabilitation Assistants to alleviate administrative tasks); 
• Applying your clinical knowledge to improve return to work outcomes;
• Working with employers and employees to develop and implement injury prevention and workplace education programs;
• Working collaboratively with injured workers, employers, medical and allied health professionals;
• Working across various schemes such as workers compensation, compulsory third party, life insurance, Comcare, Department of Veteran's Affairs, and employer-funded injury prevention programs;
• Assisting those with an injury or health condition to achieve return to health and return to work outcomes;
• Completing a variety of assessments using your clinical skills, including but not limited to initial, workplace and vocational assessments to review diagnosis, support treatment plans, address psychosocial barriers to employment and identify suitable employment opportunities for workers who have sustained workplace injuries or injuries sustained from motor vehicle accidents.

We welcome new graduates to apply! - We offer Primary Internal Supervision!

We offer a hands-on approach to learning and developing your career. You’ll find the new graduates of yesterday are the leaders of today. Whether it’s a new location, new service, or role within the wider MedHealth group, the career opportunities for Rehabilitation Consultant are endless

We are seeking individuals with a professional background in Psychology or Rehabilitation Counselling interested in working in the Occupational Rehabilitation sector in Coffs Harbour NSW.

In this diverse role, you will enjoy the flexibility and autonomy to manage your own day. You will have the support of a strong, close team of driven and energetic healthcare professionals with the backing and resources of a global corporate infrastructure. Providing occupational rehabilitation services to clients with a range of conditions, both physical and psychological and supporting them to achieve return to health and return to work outcomes.

Your duties will include:

• Case management (caseloads are manageable, and our consultants have the support of Rehabilitation Assistants to alleviate administrative tasks); 
• Applying your clinical knowledge to improve return to work outcomes;
• Working with employers and employees to develop and implement injury prevention and workplace education programs;
• Working collaboratively with injured workers, employers, medical and allied health professionals;
• Working across various schemes such as workers compensation, compulsory third party, life insurance, Comcare, Department of Veteran's Affairs, and employer-funded injury prevention programs;
• Assisting those with an injury or health condition to achieve return to health and return to work outcomes;
• Completing a variety of assessments using your clinical skills, including but not limited to initial, workplace and vocational assessments to review diagnosis, support treatment plans, address psychosocial barriers to employment and identify suitable employment opportunities for workers who have sustained workplace injuries or injuries sustained from motor vehicle accidents.

New grads welcome to apply - We offer Primary Internal Supervision!

We offer a hands-on approach to learning and developing your career. You’ll find the new graduates of yesterday are the leaders of today. Whether it’s a new location, new service, or role within the wider MedHealth group, the career opportunities for Rehabilitation Consultant are endless

We are seeking individuals with a professional background in Nursing or Social Work interested in working in the Occupational Rehabilitation sector in Orange NSW.

In this diverse role, you will enjoy the flexibility and autonomy to manage your own day. You will have the support of a strong, close team of driven and energetic healthcare professionals with the backing and resources of a global corporate infrastructure. Providing occupational rehabilitation services to clients with a range of conditions, both physical and psychological and supporting them to achieve return to health and return to work outcomes.

Your duties will include:

• Case management (caseloads are manageable, and our consultants have the support of Rehabilitation Assistants to alleviate administrative tasks); 
• Applying your clinical knowledge to improve return to work outcomes;
• Working with employers and employees to develop and implement injury prevention and workplace education programs;
• Working collaboratively with injured workers, employers, medical and allied health professionals;
• Working across various schemes such as workers compensation, compulsory third party, life insurance, Comcare, Department of Veteran's Affairs, and employer-funded injury prevention programs;
• Assisting those with an injury or health condition to achieve return to health and return to work outcomes;
• Completing a variety of assessments using your clinical skills, including but not limited to initial, workplace and vocational assessments to review diagnosis, support treatment plans, address psychosocial barriers to employment and identify suitable employment opportunities for workers who have sustained workplace injuries or injuries sustained from motor vehicle accidents.

Are you passionate about delivering world-class customer experiences? Ready to thrive in a fast-paced, people-focused environment? We’re on the hunt for a Customer Success Specialist to join our vibrant team, supporting our mission to provide the best experience in the world for both our customers and our people.

You’ll be the friendly voice (and chat) our customers rely on. Whether it’s answering real-time enquiries via phone, email, or live chat, resolving issues, or making their day a little brighter, you’ll be at the heart of creating unforgettable customer journeys.

• Handle calls, chats, and emails like a pro, smashing daily KPIs and making customers smile.
• Be a go-to expert on our products, services, and systems—because knowledge is power!
• Build strong relationships with internal teams and suppliers to ensure customers get seamless, top-notch support.
• Keep calm and take care of complaints, referring them to the right escalation channels when necessary.
• Liaise with manufacturers on behalf of customers and maintain stellar supplier relationships.

We are looking for a Rehabilitation Consultant to join our team in Melbourne on a full-time or part-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

As a Rehabilitation Consultant you will play a vital role in the provision of workplace rehabilitation services to help build better lives through work and health. As part of the team you’ll support people to get well and working.

As a valued team member, your responsibilities will include:

• Undertaking worksite, functional, ergonomic, equipment and home assessments
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

For a winning team that is evolving.  Forward with Cuscal. 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50. 

We are looking for a Pre-Sales Solutions Consultant to join our Business Development Team  

The Pre-Sales Solution Consultant is a client facing role focused on supporting clients in the pre-contract phase. The role is responsible for working across the Client engagement journey from pre-sales through to delivery, setting Cuscal and Clients up for success. You will:

1) Lead Pre-Sales and Discovery 

• Promote a basic understanding of Cuscal’s standard products, key benefits, market obligations, enablement activities, and business-as-usual activities  

• Conduct presentations and lead discovery sessions with clients (including prospective clients) to ensure that client needs and relevant constraints are fully understood and documented 

• Identify opportunities for sale of further Cuscal products that meet client needs and deepen relationships.    

• Document the gaps between the client needs and Cuscal’s standard solutions to enable effective roadmap, feasibility and estimation discussions 

2) Solution Design & Documentation 

• Capture a clear scope of work, deliverables, acceptance criteria, assumptions, and costs in Cuscal’s standard format for Statements of Work    

• Document, analyse and communicate challenges and solution options that address the Client needs 

• Contribute to the development of adaptable and/or re-usable materials to communicate high level functional solutions for client engagements as part of the sales process 

• Identify potential delivery risks as well as potential mitigation strategies 

3) Solution Delivery Support 

• Provide a detailed handover to the delivery team at commencement of the implementation   

• Act as a point of escalation for internal stakeholders and the client throughout the implementation process for supporting project teams.  

• Lead and/or contribute to knowledge management and continuous improvement activities 

About You 
To be successful in this position you will have the following skills and experience: 

• Passionate about enabling excellent client outcomes.    

• Tertiary qualifications in Information Technology, commerce, finance or related subjects is desirable   

• Outstanding verbal, written and presentation skills, with the ability to build effective customer relationships 

• Strong industry knowledge of payments ecosystems, and/or strong understanding of Cuscal’s product and technology solutions  

• Experience in pre-sales/solutions consulting, professional services, or sales role, working collaboratively with Sales Teams, understanding the full sales life cycle & processes  

• Excellent business process and/or project experience using tools such as Visio, Jira, PowerPoint    

• Enterprise-level business project experience, with strong process analysis, design and documentation 

What’s it like to work here? 

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits. 

 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

How you’ll be making an impact in people’s lives:

• Undertaking Occupational Therapy assessments including activities of daily living, home, worksite, functional, ergonomic, equipment assessments 
• Undertaking assessments relevant to your discipline to develop and implement effective rehabilitation plans
• Designing and implementing intervention programmes using occupation to improve functional performance, independence and work capacity
• Identifying barriers and designing, implementing and monitoring programs that support people to achieve maximal work participation
• Understanding a variety of healthcare and rehabilitation funding schemes and empowering your clients to achieve their wellness and recovery goals
• Liaising with clients, family members, funding bodies, medical practitioners, employers and stakeholders to achieve successful outcomes

We are looking for a Rehabilitation Consultant to join our team in Bunbury on a full-time or part-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

As a Rehabilitation Consultant you will play a vital role in the provision of workplace rehabilitation services to help build better lives through work and health. As part of the team you’ll support people to get well and working.

As a valued team member, your responsibilities will include:

• Undertaking worksite, functional, ergonomic, equipment and home assessments
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

Key responsibilities will include:

• proactively managing assigned customers;
• ensuring a superior level of customer service to facilitate client access to Medilaw's Independent Medical Exams and other Medilaw services according to the client's needs; 
• promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
• delivering superior customer service & client liaison to our key stakeholders;
• actively promoting new products/services to assigned existing clients.