• Evaluate inefficiencies and recommend optimal business practices, system functionality, and behaviours. 

• Identifying, investigating, and analysing business processes, procedures and work practices. 

• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour. 

• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system. 

• Acting as a central reference and information source, providing guidance and assistance in the system project decision making process. 

• Prioritize and manage workflows to ensure tasks meet client-focused deadlines and service levels. 

• Provide exceptional customer service using strong communication and negotiation skills. 

• Manage, maintain, and troubleshoot servers to ensure optimal performance and reliability. 

• Perform regular server backups, upgrades, and patching as per security and operational requirements. 

• Monitor server health and proactively address potential issues to maintain uptime. 
  Implement and oversee security measures to protect server environments and data integrity. 

• Provide training on desktop environments and applications to end-users as required. 

• Offer Tier 2/3 technical support, including diagnosing and resolving hardware/software issues. 

• Configure, install, monitor, and support ICT environments with technical expertise. 

• Administer and maintain the company’s IT infrastructure components including Cloud services, VMware Clusters, M365, AD Services, ITIL, MS Exchange, and other core platforms 

• Manage and maintain Microsoft 365, Azure AD, and email gateway defenses (e.g., Barracuda, Microsoft Defender). 

• Setup and manage IT equipment, including laptops, printers, and network switches. 

• Develop and maintain ICT documentation, including knowledgebase articles, work instructions, policies, and operational procedures. 

• Conduct regular system reviews and generate efficiency reports with actionable insights. 

• Deploying and managing the 3CX phone systems/servers. 

• Offer on-site and remote operational support to client sites as required. 

The Banking Code Compliance team at the Australian Financial Complaints Authority (AFCA) monitor banks’ compliance with the Banking Code of Practice (the Code). By driving best practice, its aim is to improve standards of service in the Australian Banking industry – ultimately helping banks to create a better banking experience for customers. The Code team is a separately operated and funded business unit of AFCA working with the independent Banking Code Compliance Committee(BCCC) (refer to Banking Code).

The role of Senior Code Compliance Analyst will report to the Banking Code Senior Manager.  The role involves monitoring bank practices to identify problems, recommending improvements and reporting publicly on findings. The role will be responsible for supporting the BCCC by providing high quality data and compliance analysis, monitoring and reporting on code compliance and investigating Code breach allegations.

Typically in this role, you will:

• Analyse qualitative and quantitative information to identify emerging problems and understand their significance
• Provide compliance research as well as other duties on behalf of the BCCC
• Monitor and report on Code compliance by leading compliance programs and monitoring activities
• Conduct compliance investigations and advise on corrective actions for breaches
• Provide BCCC secretariat support
• Proactively engage and liaise with code subscribers and consumer advocacy groups

The Opportunity:

Leidos is building a new program with a new customer account. The program will implement new DevOps build pipelines and services for capability delivery teams and develop new business applications for end users.

Key Responsibilities:

• Working in Agile teams to capture and utilise user stories/use cases and requirements.
• Be the voice of the user into Leidos development and integration teams, to ensure our teams are delivering mission value to our users.
• Conduct user liaison and support for development activities including testing and validation.
• Participate in Agile sprints, providing user representation during testing.

Support Organisational Change Management (OCM) activities and the transition of solutions into production and operational use, such as communications and training.

An exciting opportunity in the Use Cases team has become available within our National Data and Analytics (NDA) department of ALDI stores, based in Minchinbury. This is a permanent full-time position.

As a Business Data Analyst specialising in data modelling, you will be involved in the development of national use cases and their associated impact measurement. You will leverage data analysis for actionable insights, strategic recommendations, and proficiently conduct A/B tests to optimise product or service implementations.

What does the role look like?

• Contribute to predictive models and conduct comprehensive data analysis to uncover patterns, trends, using statistical techniques to inform strategic decision-making
• Collaborate with stakeholders to identify data analytics use cases that align with organisational goals and strategic priorities
• Develop detailed use case documentation, including objectives, scope, success criteria, and implementation roadmap
• Work closely with data scientists and engineers to translate use case requirements into technical specifications and data models
• Provide expert guidance and advisory to internal teams and business stakeholders on data analytics strategies and initiatives
• Design and execute A/B tests, assess the impact of change to products, and use statistical techniques to analyse results to identify significant insights and assist in decision making

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.